The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
246 verified reviews
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Filter by rating

Delightful

Kirstie Charnock
13th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

As always with Mollie, it’s a delightful experience.
Mollie does the most amazing head massage when conditioning my hair!
When I leave the salon after having my cut and styled , Mollie makes me feel like a million dollars!.
Thanks Mollie x

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Nicely natural and stylish

Elizabeth Roberts
13th Jun 2025
Team Member: Cindy
4.5
Appointment verified by salonspy

Cindy has encouraged a return of my naturally curly hair by careful cutting and styling . She is a pleasure to spend time with and, despite a big difference in age, I enjoy her company as well as her hairdressing skills.

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Always such a great experience!

Emma Burnham
12th Jun 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

I’ve been coming to the Chapel
For 5 years now and it’s always such a wonderful experience. Cindy is an amazing stylist and a really lovely person. She cares about you getting the look you want and the best results, and she also takes time to get to know you as person and our conversations are always a good catch up on all our news!

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First Impressions

Julie
12th Jun 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah gave me a warm welcome and put me at my ease immediately.
She was interested in how I felt about wearing and dressing my hair. I have never thought that way before. Sarah wanted to understand what I like about my hair and how it sits as she needed to consider the best structure to fit my personal look.
Thank you very much. I wasn't rushed and felt Sarah wanted to create he best look for me.
Overall I had an excellent experience for my first ever visit to The Chapel.
I am looking forward to my next appointment

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Experience

Deryn Turner
11th Jun 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

Always a real treat coming to the Chapel, atmosphere, staff are always so welcoming. Cindy is very knowledgeable and real asset to the team.

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Hair cut

Anna
11th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Honestly the best hair cut I have ever had, will definitely be back!

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Always great

Aleks Saunders
11th Jun 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie has consistently been a fantastic hairdresser and I always look forward to my appointment. Not only is she a very skilled hairdresser and colourist, she is also always friendly and makes you feel welcome. I look forward to my next cut!

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Exceeded my expectations 😊

Helen Jones
10th Jun 2025
Team Member: Sarah
4.5
Appointment verified by salonspy

From start to finish from when I walked into the salon and was greeted by Heidi, the space, the atmosphere, decor and then the haircut and that whole experience, completely exceeded my expectations. I rarely go back to a salon as I’m never usually impressed or I’m just generally disappointed, but Sarah at The Chapel has changed that. It was a lovely experience, just what I was hoping for and I will be booking in again. Thank you for making a postpartum/returning to work Mum, very happy and boosting my confidence with a great haircut 🙌🏻

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Outstanding service

Irum
8th Jun 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

It was an absolute pleasure meeting Sarah at The Chapel, I cannot get over the exceptional experience and have spoken about the wonderful service to my friends and family since visiting. Sarah is highly skilled, professional and very knowledgeable. Sarah provided the most luxurious shampoo & conditioner during the wash and then took great care in cutting my hair with immaculate attention to detail. Thank you for providing the highest quality of haircutting, I love my new hair and I will definitely be coming back.

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Colour, cut and blow dry

Jenny Suddell
7th Jun 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Lovely morning spent having my hair coloured, cut and styled. Thanks Sarah you are amazing 👏

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Total rest

Jo Davis
7th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Another delightful morning at The Chapel Horsham. From the moment you arrive your are welcomed and can rest, leaving everything outside and focus on time out. Always a joy to catch up with Mollie and the team.

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Excellent all round experience

Paula Salerno
6th Jun 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie is an excellent stylist who listens carefully to her clients wishes and works to create an individual style for each one. Just brilliant…

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Always a brilliant experience

Linzi
6th Jun 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Becky is fabulous. She’s been cutting my hair for nearly 5 years now and I wouldn’t go to anyone else. I have short hair and she always cuts it exactly how I want it and offers sage advice when I have dodgy ideas! Becky also always makes you feel at ease and is so easy to chat to. The Chapel Horsham is great - from the minute you walk in through the door with the amazing hostesses to the time you leave, you feel like you’re being so well looked after. It’s expensive but worth it.

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Just like a Spa Day…but for your hair

EllieB
6th Jun 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From the second you walk into The Chapel, Horsham, you’re forgiven to believe you’ve made the wrong turn and in-fact walked into a fancy coffee shop or luxury skincare brand. Then you get to meet the variety of staff, all who suddenly feel like friends as they settle you into the lush seating area, and offer you a welcome drink. Then if you’re lucky, like I was- you get to meet Ellie-May; kind, relatable, and knowledge of all hair styles and options. All my questions and hair queries answered, resulting in the most beautiful cut that still looked ‘fresh’ even after a week. I’m a repeat customer, and tell everyone about The Chapel. I feel absolutely ‘blessed’ that I get to be a customer. Thank you Ellie, thank you Chapel, Horsham 🙌🏻

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Fabulous

Tracey
6th Jun 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

As always, great service and a great colour and cut from Sarah. Thank you

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Loving my hair!

Maria Stack
6th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Have been coming to Molly for quite a while now.
I love my appointments. Mollie is led by her client entirely. She always listens and gives sound advice always.
Thank you 🙏

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Review

Matthew
6th Jun 2025
Team Member: Becky
5.0
Appointment verified by salonspy

All perfect

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Wonderful

Karen
6th Jun 2025
Team Member: Becky
5.0
Appointment verified by salonspy

My visits to Becky are always a joy. It is not like going to the hairdresser, but seeing a friend, though it is always in a friendly and professional manner. Becky has always advised and helped with my hair, when I have not been sure of something. The ethos of the salon is brilliant. I will never go anywhere else

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Brilliant stylist

Sue Dowdall
6th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Mollie is the perfect stylist - she is bright and intelligent, and listens to one’s ideas and needs, then adds suggestions of her own. I could not recommend her more highly. . The atmosphere of The Chapel is always calm and friendly, creating an excellent experience.

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Review of quality

Elizabeth Leigh
5th Jun 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Ellie is totally professional and listened to what I wanted. She is a very talented stylist and the Chapel are lucky to have her.

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The best hairdressers

Georgie Bale
5th Jun 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

The Chapel is easily the best hairdressers in the region. Feels luxurious and each client is treated like a VIP. Cindy is particularly amazing at what she does. All of the best colouring and cuts I’ve had have been with her.

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Bob haircut

Lucy Burns
5th Jun 2025
Team Member: Becky
5.0
Appointment verified by salonspy

I’ve been going to Becky for years and every time I leave The Chapel I feel a million dollars. She knows exactly how I like my bob done and it’s always an excellent job.

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Perfect curly cut

Daisy
5th Jun 2025
Team Member: Becky
5.0
Appointment verified by Phorest

Thank you Becky for sorting out my mane! I came in with my hair just a mess, I’d neglected it for about a year post baby, and chunky blocks of hair where my baby hair had grown out… I left with lovely fluffy layers and kept so much length I am amazed and love my new hair!!! Thank you Becky!!!

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Another great outcome!

Mary Pedlow
5th Jun 2025
Team Member: Mark
5.0
Appointment verified by Phorest

Again another great outcome .says it all.

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Mollie Horsham

Dianne Leach
4th Jun 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

As always had a lovely time with Mollie. Great service, love my haircut. Happy client.

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Excellent

Maggie Parsons
4th Jun 2025
Team Member: Cindy
5.0
Appointment verified by Phorest

A thoroughly pleasant and professional experience with Cindy. She really excels at customer service.

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Very Happy

Zoe
4th Jun 2025
Team Member: Cindy
5.0
Appointment verified by Phorest

Cindy takes so much care cutting a colouring my hair. She is also great company. Highly recommend!

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. Came out of the salon feeling a million dollars .

Janet
3rd Jun 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Yet another lovely hairdo by Mark . Always enjoy visiting the salon a

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Cut and blow dry

Anonymous
3rd Jun 2025
5.0

It's always a joy to see Sarah who is always so welcoming and fun to be with. My salon experience feels more like a spa treatment with the one to one attention and rapport.
How Sarah remembers so much about me is astounding as she sees so many clients yet she makes me feel special.
I've recommended Sarah and the salon to friends and will continue to do so.

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Thanks!

Laura Carter
3rd Jun 2025
Team Member: Mark
5.0

Great atmosphere and a fab haircut from Mark as always. Thank you!!

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Best salon and stylist...EVER

Jemima
2nd Jun 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

We moved to Horsham a few months ago and I am so thankful to have found The Chapel. I loved it from my first visit and 3 visits later, couldn't be happier.

The salon is a relaxation haven and everything and everyone makes me feel appreciated and valued as a customer.

Sarah is an amazing stylist. I have short hair and always nervous to find a new stylist to get the style "right". Sarah listened to what I wanted and visit after visit she just does it to perfection.

Sarah has the ability to cut my hair so it feels like a new cut, but not a cut that I have to wait a few days for to settle...if that makes sense.

Thank you soooo very much Sarah and all The Chapel team. You are fabulous!!! X

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Joslin

Sue
1st Jun 2025
Team Member: Becky
5.0
Appointment verified by salonspy

I really look forward to my hair appointments. I feel wonderfully looked after and Becky is the best stylist I have ever had (and I am 84 so I have had a few!)

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Perfect colour & cut

Eszter
31st May 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Third time with Ellie and really pleased with the results. More we got to know each other more she understood the colour and style I imagined and would love to achive and she delivered just that .
Service and experience is excellent every time . Love visiting the salon it’s my me time every 3-4 month. Thank you :)

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Cindy you’re the best

Emily
31st May 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy I love love love what you do to my hair! So talented! Love coming to see you for a pamper and leave feeling so glam! Thank you! You’re the best!

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Excellent Ellie!

Jo Synnott
31st May 2025
Team Member: Ellie-May
5.0
Appointment verified by Phorest

I always enjoy my appointments with Ellie. She does my hair perfectly and we have a good old chat while she does it.

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Another fabulous visit!

Anonymous
31st May 2025
Team Member: Ellie-May
5.0

This salon is so unique, as soon as you enter the salon you are made to feel welcome. Heidi is such a great host, always on hand with great coffee & snacks!
Really pleased with my cut & colour from Ellie, she listened to what I wanted & gave great advise. I loved the finished look & our chat !!

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Simply the BEST :)

Michelle McCann
31st May 2025
Team Member: Ellie-May
5.0
Appointment verified by Phorest

Every visit is a simply 'the best'! Ellie creates such a relaxed, welcoming atmosphere, and I always leave feeling like the best version of myself. Thank you for your care and attention to detail—I'm so grateful!

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Amazing salon experience

Camille Davies
29th May 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

I loved my experience at The Chapel - from booking to the actual appointment, everything was really easy. It was great having time to chat with Ellie about what I had mind, and we looked at some photos together to get a clear idea of what I wanted. She asked good questions, and then gave good advice when I asked a few of mine in return! The actual cut was lovely, and I'm so happy with the result and overall experience.
I've not bothered getting my hair cut professionally in many years, and I've never visited the same place more than once - but I think now I've got myself an actual hairdresser!

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Second Visit

Anne Phillips
29th May 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

After my first visit I thought Wow that was something special but it probably won’t be as good the second time around. Wrong! I’ve just had another excellent experience of having my hair styled (as opposed to a ‘cut’) by Sarah at the Chapel. My hair is short so needs someone who knows what they are doing and can spend the time getting my thin, fine, curly hair into shape. As well as an excellent style, the experience at the Chapel is great. From the time you enter until the time you leave. Would recommend it to anyone who wants a good relaxing time

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BRILLIANT

Lyn Evans
29th May 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

I love coming to have my hair done at The Chapel. Cindy has such a lovely lady and cuts and styles my hair to perfection. The whole experience here is so relaxing, and I can just chill and enjoy my 'me time'. Shan't see Cindy now before she has her baby. But I wish her all the best.....and look forward to seeing some photos. I would recommend The Chapel 100%, all the staff are amazing and friendly.

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Sanctuary

Carolyn
29th May 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I have had my hair cut by Sarah for years now .. she gives good advice on my hair taking into account what I want. Always welcoming and such a hidden sanctuary to relax and be pampered! Thankyou to all the staff.

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Always exceeds my expectations

Anna Thornley
29th May 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Such a talented professional stylist.
I always feel great and enjoy my visits

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Haircut

Alison
28th May 2025
Team Member: Cindy
5.0
Appointment verified by salonspy

An hour (or more) that I truly look forward to. Cindy is great at deciphering my vague hand waving to describe what I would like my hair to look like and always makes my hair look fab. Highly recommend.

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Response from The Chapel Hairdressers - Horsham

How we love and appreciate your recommendation - Cindy is a master at connecting and knowing exactly what you mean. Thank you so much for taking the time to share.
Enjoy your beautiful hair.
With our best wishes | The Chapel

A wonderful salon experience

Terry Toovey
28th May 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

A warm welcome is always part of the great experience of a visit to The Chapel. I have been a regular client of Sarah’s and have always been delighted with the way she listens carefully to my needs and skilfully delivers great styling with a friendly and relaxed approach.

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Response from The Chapel Hairdressers - Horsham

Thank you Terry for taking the time to share your thoughts and positivity.
We're grateful to you for your loyalty and to know that your hair is absolutely on point is the best.
With our best wishes | The Chapel

The Chapel hair salon

Gill Horne
28th May 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah has been cutting and styling my hair for four years now, and I am always very pleased with the results. She is a delight to spend time with and the salon/staff are a friendly and peaceful environment.

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Response from The Chapel Hairdressers - Horsham

How Sarah will love your review, thank you Gill for your loyalty and for sharing your thoughts and positivity.
Enjoy your beautiful hair.
With our best wishes | The Chapel

Best haircut ever

Fernanda Uzzo
28th May 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Bechy at The Chapel hairdressers in Horsham is the best hairstylist I have ever had knowledgeable, skilled, professional, and friendly
The wile experience was fantastic
Thank you Becky

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Response from The Chapel Hairdressers - Horsham

We cannot thank you enough Fernada for your most thoughtful words that will mean so much to Becky.
With our very best wishes,
All of us at The Chapel

Just amazing

Hannah White
27th May 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

I wasn’t really sure what I liked and disliked about my hair but Mollie just knew exactly what I wanted and we’ve never even met before. I love how the colour looks so natural. Thank you so much

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Response from The Chapel Hairdressers - Horsham

Thank you Hannah for sharing your thoughts and for summing up what Mollie does so effortlessly, crafting hair that's exactly right for you. We thank you for entrusting us. With our best wishes | The Chapel

Review for Cindy at Horsham

Jen Farrington
27th May 2025
Team Member: Cindy
4.5
Appointment verified by salonspy

Cindy has been styling my hair now for over two years now. I have always found her very professional and friendly. I'm never been a person who spends a lot of time caring about my appearance. When I first came to this salon I was looking for a new style and she quickly helped me to find one that suits my personality. She passionately cares about her work and her client making it a joy to have my hair cut and now I do make sure my hair looks good before I step out of the house.

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Response from The Chapel Hairdressers - Horsham

Cindy will love your review, thank you very much for taking the time to share it.
Knowing that Cindy is totally tuned into how you love carefree hair, sums her up her effortless skill so briliantly.
Thank you for your loyalty. With our best wishes | The Chapel

Great Experience

Anne
24th May 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Really happy with my appointment and hair. Great atmosphere and Helen plus Becky always make you feel very welcome.

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Response from The Chapel Hairdressers - Horsham

Thank you so much Anne for sharing this most positive review
We're grateful to you for entrusting us.
With our best wishes | The Chapel

Re-style

Louisa
23rd May 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Becky was excellent. She really listened to everything I said and we discussed different options. We decided on a style and I’m so pleased with the results. I’ve got some great styling tips too! Thanks Becky!

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Response from The Chapel Hairdressers - Horsham

How we love reading your review, thank you Louisa for spreading the word on what it's really like with Becky.Knowing your could explore ideas and inspiration for your style before going for it, is the best - and is the wonder of hair, isn't it, when you're in the safest hands.
Enjoy your beautiful hair.
With our best wishes | The Chapel