The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
372 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Great Salon

Anonymous
23rd Jan 2026
5.0

As always , another great haircut by the lovely friendly Sarah.
Everyone is always very welcoming and I am always made to feel cared for and appreciated as a client

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Excellent experience

Karen
23rd Jan 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Excellent haircut. This was my first time at Horsham Chapel hairdressers. Lucy is an excellent hairdresser. I’m really pleased with my haircut. The lady who took my payment, so sorry I can’t remember your name, but thank you so much too. You were friendly and totally professional. Overall, 11 out of 10!

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Great experience

Ali
22nd Jan 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Beautiful building and lovely peaceful environment to be pampered in!
Lucy was great and listened well.

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Incredible hairdresser

Carole Goldsmith
22nd Jan 2026
Team Member: Mollie
4.5
Appointment verified by salonspy

Mollie is an incredible hairdresser in all aspects and is also a wonderful person. I always look forward to my appointments with her and leave feeling lighter and happier!

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Mollie is the best hairdresser I've ever had

Anonymous
22nd Jan 2026
5.0

Simply the best!

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Fab cut and style

Kimberley
19th Jan 2026
Team Member: Mark
5.0
Appointment verified by salonspy

Mark really listened to what I was after, and delivered. My husband really rated the styling too :)

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Chapel Horsham

Lindy
18th Jan 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie is a delight so that was all great. Bit of a let down about the host putting me on their waiting list for an appt with Mollie which seems a bit disappointing as I have been a client of the chapel for at least 8 probably 10 years, Anyway I sorted it myself online so it ended perfectly

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A different salon experience

Dee
16th Jan 2026
Team Member: Mark
5.0
Appointment verified by salonspy

A lovely experience so different from most high street salons. Mark really listened and spent time talking through my hair ideas and what was achievable with my hair.

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Great service

Annie
16th Jan 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

I absolutely adore Mollie! I thoroughly enjoy my visit and I'm looking forward to seeing how my new cut settles.

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Haircut

Maggie Cosgrove
16th Jan 2026
Team Member: Lucy
5.0

I had a really lovely experience having my hair cut with Lucy. She was very welcoming and friendly. She gave me a very good haircut and I’m delighted with result.

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Wonderfully relaxing experience

Helen
16th Jan 2026
Team Member: Ellie-May
5.0
Appointment verified by Phorest

I had my first cut and colour with Ellie yesterday and I'll definitely be back! Ellie was professional and friendly and had some good ideas about my hair colour.
I love the finished look but more than that I left feeling like I'd been at the spa for a couple of hours. A wonderfully relaxing experience.

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Appointment 15 Jan 26

Anne Truett
15th Jan 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

I was due an appointment with Sarah ut due to sickness I was offered an appointment with Lucy. I was happy to do this. I was happy with what she did with my hair as I wanted to go slightly lighter. My next appointment is with Sarah but would be happy to have Lucy again

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Hair cut and colour

Rita Ginn
15th Jan 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

It is a lovely experience in your hair salon really enjoyed it

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Wonderful haircut

Anonymous
14th Jan 2026
5.0

Wonderful experience again. Makes me feel relaxed and confident that I will leave feeling happy with my haircut.

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Haircut

Louise J
14th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is great. Listens to what I say about my very straight hair then cuts it so I can manage it really well. A credit to The Chapel.

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Love my hair & my time spent at the chapel

Jane Parmiter
13th Jan 2026
Team Member: Mark
5.0
Appointment verified by salonspy

I have been visiting Mark for many years & have followed him from salon to salon ( I live is SW London) as he truly is the best hairstylist I’ve ever had. He always listens to what I want & advises rather than dictates - & I always come away feeling so happy with my hair & full of enthusiasm about life, as apart from being brilliant at his job, he’s a great conversationalist!

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Haircut

Jo
13th Jan 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Always a great cut and a genuinely enjoyable visit with Molly. We always end up chatting about our travels. With short hair it’s important the cut looks sharp and well-finished, which it always is when Molly has finished.
The chapel is always a great place to relax, making the whole experience really enjoyable.

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Taking advice about change

Gail Midworth-Dodds
13th Jan 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Mollie is a good listener and is encouraging which is very important

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First time customer

Anonymous
12th Jan 2026
2.5

Beautiful place but very unhappy about the finished result… I came for my daughter’s 12th birthday for her to have a lovely experience and to have her hair washed and put into curlsfor a meal at 3pm for her birthday with friends. The experience was lovely, but after 20 minutes of leaving the salon, her curls had dropped out. I called the salon and explained I appreciate they were very busy, but could somebody please correct her hair before she goes for her meal. I was told that Lucy the stylist was now busy and nobody could help to style her hair until 4.30pm that afternoon, which was obviously after her meal. So my daughter couldn’t get her hair fixed and went to her meal without it styled, I’m very upset that nobody called me at the end of the day to apologise.. I feel very letdown and that I wasted my money . I then walked into another hair salon in Horsham who charged me £25 to curl her hair… resulting in this we missed our meal booking . Very disappointed

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Response from The Chapel Hairdressers - Horsham

Dear L,

It’s Dan here. We wanted to thank you for taking the time to share your thoughts here via the SalonSpy review.

We were very sorry to hear that you were disappointed, we’ve processed a full refund, which will take 2-3 business days to clear.

If by any chance you would like to speak further about the Appointment, please eMail us.
With our very best wishes.
Dan

A lovely hair cut with good conversation.

Margaret
11th Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

I had my first appointment with Sarah, which was a lovely experience. I wasn't quite sure about how much to have cut off my hair, but during our discussion Sarah listened attentively and cut my hair to the perfect length and styled it really nicely. During my appointment we also had a lovely chat which added to a lovely experience.

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Lovely visit

Lynne
10th Jan 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Ellie was friendly and chatty and the whole visit was relaxing with a delicate touch. My hair was perfectly done. Everything I could ask for.

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Perfect salon experience

Suzy
3rd Jan 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah always gives me the perfect cut and colour. She really listens and is so lovely. I’m so grateful I found The Chapel!

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Feeling Fab

Blake Coxon
29th Dec 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

I’ve been having my hair cut by Mollie for about a year now. I’ve always dreamt of having long hair but previously have given up after a few months. With Mollie’s expert advice, I’m pushing through the awkward length stage and her skill has kept my hair looking great during this journey. As a trans/non-binary person, I don’t always feel the most comfortable in places but Mollie and everyone at the Chapel in Horsham always make me feel so welcome. I genuinely always look forward to coming for a haircut. Thank you so much, Mark and the whole Horsham team are all brilliant!

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Pampered afternoon

Caroline Rickatson
23rd Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Relaxing afternoon with coffee and treats while my hair transformation was going on. Lovely space to enjoy a couple of hours for hair cut and colour. Very well looked after by Mark and Heidi. Always such a pleasure to visit the Chapel in Horsham.

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Great haircut

Lorraine
23rd Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is a fantastic professional. She takes time to understand my views and always checks that I am happy with the length of my hair etc. I have fine, straight hair that can look rather drab. Sarah has transformed the cut to suit my hair. Her skills are impressive and my hair looks and feels superb. Thank you Sarah.

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New Year New Style

Sandra
22nd Dec 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Yet again Molly proves what an amazing stylist she is. Today I went for a trial change and left feeling a million dollars. A new style for a new year.

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Joy!

Emma
22nd Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Time to relax, be throughly looked after, pampered and a fab haircut too!! The team do a fabulous job at looking after their clients, nibbles, drinks, chat! The interior is unique, stylish and relaxing. No mirrors or harsh lighting whilst your colour takes just comfy sofas, soft lights in a relaxing lounge.
Definitely a pleasure to have your hair done not a chore.

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First time client

Michele Woodjetts
20th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

My first time at The Chapel and I absolutely loved the whole experience.
Lovely staff and great atmosphere.
I suffer with chronic migraine and the lighting in there was perfect. I would recommend it in a heartbeat.

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Fabulous

Ashley
19th Dec 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

A gem of a hairdressers hidden on Denne Road. Fabulous building and inviting salon. Very good comprehensive consultation and left with a haircut which made me feel like a new woman. Molly listened to what I wanted and how my hair was day to day do I can manage my style at home. Will definitely be back and would definitely recommend.

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Hair colour and cut

Anonymous
19th Dec 2025
5.0

Another lovely colour and cut. Thank you Becky will miss you.

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Amazing haircut and chat

Zoe Bond
19th Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Mark is an incredible hairdresser who really understands my hair (which is wavy and frizzy). He is really kind and supportive, and fab to chat to! Thank you Mark x

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My latest hair cut

V Thompson
18th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Lovely hair cut, Sarah listens thoughtfully to how you would like your hair to look and feel, and works with you to achieve this.

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Sactuary

Carolyn
18th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

A sanctuary on a very rainy day, it's a breath of fresh air to have Sarah cut my hair and I can escape for an hour. And giving me consideration of the fact I have recently had a cataract op. Nice treats too..I was very up for the mulled wine even at 1030!!

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Happy Lady

Mary Pedlow
18th Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Today-as always Mark provide me with excellent cut/ reshaping .

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Fantastic job

Lorna
17th Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Mark always does an excellent job when coloring and cutting my hair .
Heidi her usual friendly & professional self .

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You helped me face the day ahead.

Michelle
17th Dec 2025
Team Member: Sarah
4.5
Appointment verified by Phorest

Thank you lovely Sarah. I came into the salon feeling under the weather, and left a new person with energy to face the rest of the day! Loved my colour and cut..just as I asked, Spot on! ❤️❤️

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Fab restyle

Lauren
16th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Thank you Lucy for a fab haircut! I came in for a restyle and she definitely delivered, finished off with a movie style blow dry! Love it 😊

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New customer/conversation,cut and blow dry

Sharon Saville
15th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

This may be my second review, I am so excited!!
What an experience, from entering into the ambience of
not just a hairdressers, but a Chapel. I was shown around the different areas beforehand, drinking my choice and plush seating areas to just relax. That alone was something I’d never experienced.

Then Sarah arrived, bright, bubble and asking what I would like to achieve. No judgement if the frizzy mess she was confronted this, but professional advice and aims.
Then to the relaxing washing area, no hard sell if the products, but explanations of what she was using and why. Then, onto the cut. No ‘faffing’ around reading my hair and deciding what to do, that had been discussed already. We had started the journey of what I hoped to achieve and a destination was in sight.
The result, amazing. No rushing home to wash it out, just repeatedly looking in the mirror and finally knowing we were in the same page. Thank you.

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A hidden gem!

Sophia Parnell
14th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Was pampered from start to finish, such a wonderful personalised visit with everything thought about.

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Excellent service

Fernanda
13th Dec 2025
Team Member: Becky
5.0
Appointment verified by Phorest

Becky knowledge and experience made every appointment a pleasure, she is a credit to her company and she will be greatly missed

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Cut

Helen
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Lovely experience, great haircut. Thank you Sarah and team.

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Thank you so much

Dora Woloszyn
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Absolutely amazing service from start to finish. The experience was very person-centred, and I felt truly listened to throughout my appointment. The colour of my hair is beautiful, and the cut is perfect. All of the staff are professional, friendly, and incredibly welcoming, which made the whole visit even more enjoyable. I couldn’t be happier with the result and would highly recommend this salon.

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Great haircut and chat!

Louise McMeeking
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Excellent short haircut as requested in time for Christmas. Sarah is great fun, very friendly and makes the appointment like catching up with a friend rather than just a haircut.

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A style not just a cut

Anne Phillips
11th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

As always a beautiful cut. Having tried other places I was so happy when I found someone who could style my hair rather than just cut it. The ambience of The chapel is lovely - so relaxing in a beautiful setting. Just what everyone needs. Thank you

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Relaxing

Heidi
10th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is lovely and bubbly and easy to chat to. Having my hair cut & coloured with Sarah is very relaxing and I'm delighted with the result.

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Absolute heaven

Ryan
10th Dec 2025
Team Member: Becky
5.0
Appointment verified by Phorest

What a wonderful experience with Becky! She understood exactly what I was wanting to achieve with my hair cut, gave an expert opinion and made me look absolutely gorgeous! Couldn't have asked for a better time - thank you!

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Amazing experience

Anna
9th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was lovely, very knowledgeable, excellent discussion about options for my hair and gave me a lovely cut and finish.

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A lovely treat

Jenni
6th Dec 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Had a cut and blow dry with Ellie today, was a really lovely experience from start to finish thankyou.

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Always well looked after

Sue Bowley
5th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

A fabulous cut as always, welcoming, friendly and relaxing.

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Amazing !!

Paris Williams
3rd Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I’ve had a few with Sarah now and it goes perfect every time. Can’t wait till the next appt

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