Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Reviews

4.94
365 verified reviews
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Filter by rating

Complete change of style

Liz Barton-Ancliffe
24th Feb 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great advice as I was looking for a new style. Have gone from medium long to very short. Love it.

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Response from Francesco Hair Cheltenham

Hi Liz, thank you so much for taking the time to leave us a review! We absolutely love hearing that you're happy with your new haircut and that our stylist was able to give you great advice for a new style. It's always a pleasure to help our clients feel their best. Can't wait to see you again! Best, The team at Francesco Hair Cheltenham.

Highlights, cut and blow dry

Rebecca Gowan
18th Feb 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Absolutely exceptional service as always. Oliwia listened to what I wanted and took time and care to ensure that I walked out of the salon with gorgeous locks. The team are amazing and took excellent care of myself and daughter. Thank you so much for a fabulous experience!

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Response from Francesco Hair Cheltenham

Dear Rebecca,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had an exceptional experience at our salon, and that Oliwia provided you with gorgeous locks. Our team always strives to listen to our clients and ensure that they leave feeling happy and satisfied. We are glad that we were able to take excellent care of both you and your daughter during your visit.

Thank you for choosing to visit our salon and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Francesco Hair Cheltenham

Cut & colour

Anonymous
15th Feb 2024
Team Member: Vicky
5.0

Always made to feel special

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Response from Francesco Hair Cheltenham

Dear Valued Customer,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you always feel special when visiting us at Francesco Hair Cheltenham.

Our team works hard to provide a comfortable and enjoyable experience for all of our clients, and we are thrilled to know that it has not gone unnoticed.

We appreciate your support and look forward to seeing you again soon for another great hair styling session.

Warm regards,
The Team at Francesco Hair Cheltenham.

Most friendly & caring salon

Linda Rex
14th Feb 2024
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Every time I get my hair done in this salon I come out feeling happier, laughing and cared for. Above and beyond what is always a fantastic hair cut. Thank you everyone, it’s so appreciated x❤️

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Response from Francesco Hair Cheltenham

Hi Linda,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you always leave our salon feeling happier and cared for. We strive to provide not only fantastic haircuts but also a positive and enjoyable experience for our clients.

Your kind words mean a lot to the team here at Francesco Hair Cheltenham. We are grateful for your continued support and we cannot wait to see you again for your next hair appointment.

Take care,

The team at Francesco Hair Cheltenham

Wow

Mrs Denise Bligh
12th Feb 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

That's what I always say when I leave the salon. My hair has never been better. It's longer and stronger and that's all because of the great service from Vicky and her team. Its seemless from the welcome at reception until I leave the salon. They are true professionals. Would highly recommend.

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Response from Francesco Hair Cheltenham

Dear Mrs. Denise,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your hair has improved since your visit with us at Francesco Hair Cheltenham.

Our team, especially Vicky, strives to provide our clients with seamless and professional service from the moment they walk through our doors until they leave. We are so glad that this was your experience and we truly appreciate your recommendation.

We truly value your satisfaction and look forward to seeing you again soon.

Sincerely,
The team at Francesco Hair Cheltenham

Excellent service

Shayla Hastings
10th Feb 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always exemplary service, with a friendly and relaxed, yet efficient vibe. I always leave with fabulous hair.

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Response from Francesco Hair Cheltenham

Hi Shayla, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always receive exemplary service at our salon and that you leave with fabulous hair. Our team always strives to achieve a friendly and relaxed atmosphere while providing efficient and top-notch hair services. We truly value your support and hope to see you again soon. Take care! The team at Francesco Hair Cheltenham.

Ms

Michelle williams
9th Feb 2024
Team Member: Oliwia
4.0

I loved my visit as u do every time
Always happy friendly and makes me feel welcome
The staff have a great sence of humour
Very relaxed and happy place to visit
Always asking if I would like a drink
Thanks for making the experience a lovely one

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Response from Francesco Hair Cheltenham

Dear Michelle,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you loved your recent visit to our salon.

It brings us great joy to know that you always feel welcome and comfortable at our salon. Our team takes pride in creating a relaxed and friendly environment for all our clients. We are also glad that you enjoy our sense of humor - we believe humor is the key to a happy and fun experience!

We always want to make sure our clients are well taken care of and that includes offering them a refreshing drink during their visit. So it's our pleasure to ask you if you would like one.

Thank you again for choosing to visit our salon. We can't wait to have you back and make your experience even more lovely!

Warmly,
The team at Francesco Hair Cheltenham

Cut and blow dry

Anonymous
8th Feb 2024
Team Member: Evie
4.5

Friendly and helpful

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Response from Francesco Hair Cheltenham

Dear reviewer,

Thank you for taking the time to leave a review about your experience at our salon. We are thrilled to hear that you found our team to be friendly and helpful. Providing excellent customer service is something that we strive for and we are glad we were able to meet your expectations.

We hope to see you again soon at Francesco Hair Cheltenham and continue to provide you with great service.

Best regards,
The team at Francesco Hair Cheltenham

Consultation

Mrs Maureen Smith
7th Feb 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky was lovely, friendly and very professional. Helped me to choose a hair colour and explained everything in detail. Lady on reception was lovely too.

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Response from Francesco Hair Cheltenham

Dear Mrs. Maureen,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a positive experience with our team members, Vicky and the lady at the reception. Our goal is to provide exceptional service to every client and we are happy to know that we were able to assist you in choosing the perfect hair color for you.

We appreciate your kind words and we will make sure to pass them on to Vicky and the rest of our team. We look forward to seeing you again and providing you with the same level of friendly and professional service.

Warmly,
The team at Francesco Hair Cheltenham.

Lovely

Anonymous
7th Feb 2024
Team Member: Evie
5.0

Lovely experience

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon. It means a lot to us that you have taken the time to share your positive feedback.

We strive to provide exceptional service and ensure that our customers leave feeling satisfied and pampered. It's always a pleasure to know that we have met your expectations.

We truly appreciate your support and look forward to welcoming you back to our salon in the future.

Sincerely,
The team at Francesco Hair Cheltenham

Great as always

Isabelle Forbes
31st Jan 2024
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Love this salon! Warm, welcoming, professional in every way!🥰

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Response from Francesco Hair Cheltenham

Dear Isabelle,

Thank you so much for your kind review! We are delighted to hear that you enjoyed your experience at our salon. We pride ourselves on providing a warm and welcoming atmosphere for all our clients, and it means a lot to us that you felt comfortable while you were here. Our team is dedicated to maintaining a high level of professionalism, so we are thrilled to know that it was reflected in your visit.

We appreciate your support and hope to see you again soon. Thank you for choosing Francesco Hair Cheltenham!

Best regards,
The team at Francesco Hair Cheltenham

Very happy

Steph
26th Jan 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Really happy with my hair cut - thanks very much Oliwia :-)

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Response from Francesco Hair Cheltenham

Hi Steph,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you were happy with your recent haircut by our talented stylist Oliwia. We'll be sure to pass on your kind words to her.

It's always wonderful to have satisfied clients like you and we hope to see you again soon at our salon. Take care and have a great day!

Best wishes,
The team at Francesco Hair Cheltenham

Wash cut blowdry

Karen cox
26th Jan 2024
Team Member: Vicky
5.0

Perfect as always.

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Response from Francesco Hair Cheltenham

Hi Karen,

Thank you so much for the kind words! It's always a pleasure to have you come to our salon for your hair needs. We're glad to hear that your experience at our salon was as perfect as always. We strive to provide top-notch services and it's great to know that we're meeting your expectations.

We truly value your support and loyalty, and we look forward to seeing you again soon. If there's ever anything we can do to make your visit more enjoyable, don't hesitate to let us know. We appreciate your feedback and will continue to work hard to maintain our high standards.

Have a wonderful day!

The team at Francesco Hair Cheltenham

~

Anonymous
25th Jan 2024
Team Member: Oliwia
5.0

Really great cut :)

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled that you had a great experience during your recent visit to our salon. Our team is dedicated to providing our guests with exceptional haircuts and we are glad that we were able to meet your expectations.

It means a lot to us that you appreciated the effort we put into our work, and we hope to continue providing you with top-notch services in the future. We would love to see you again soon and help you achieve your desired look.

Thank you once again for choosing Francesco Hair Cheltenham. We look forward to your next visit!

Best regards,

The team at Francesco Hair Cheltenham

New year new style

Kathryn Ruhle
24th Jan 2024
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Another lovely relaxing experience having my hair coloured, cut and styled. Big Thank You to Sue for refreshments 🙏

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Response from Francesco Hair Cheltenham

Hi Kathryn, thank you so much for your kind review! We're glad to hear that you had another enjoyable visit with us and that Sue took great care of you with refreshments. We always aim to provide a relaxing experience for our clients and it looks like we hit the mark for you. We appreciate your feedback and hope to see you again soon. Have a great day!
Best, the team at Francesco Hair Cheltenham

First Visit

Mrs Linda Martin
17th Jan 2024
Team Member: Oliwia
4.5
Appointment verified by SaloniQ Software

Excellent warm and friendly welcome to this Salon. As it was my first visit to a hairdressers in Cheltenham for quite some time, I was pleasantly surprised at how relaxed Francescos made me feel. Oliwia was very friendly, informative and thorough and made sure I was happy with her suggestions and how my hair looked. I will refer my friend to her and I will be booking again with Oliwia and a consultation for colour.

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Response from Francesco Hair Cheltenham

Dear Mrs Linda,

Thank you for taking the time to leave us a lovely review. We are delighted to hear that you had an excellent and relaxed experience at our salon on your first visit in a while.

We are happy to hear that Oliwia provided you with a warm and friendly welcome and that you were impressed by her knowledge and thoroughness. It means a lot to us to know that you were happy with her suggestions and the result of your hair.

We would love to welcome your friend to our salon and we look forward to seeing you soon for your next appointment with Oliwia, along with a consultation for color.

Thank you once again for your positive feedback!

Best regards,
The team at Francesco Hair Cheltenham

Hair cut

Colleen Yates
17th Jan 2024
Team Member: Evie
5.0

As alway Evie done an amazing job on my hair, friendly and informative which help me get the hair style I wanted.

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Response from Francesco Hair Cheltenham

Hi Colleen,

Thank you so much for taking the time to leave us a review. We are so glad to hear that Evie did an amazing job on your hair. We pride ourselves on providing friendly and informative service to help our clients achieve their desired hair style.
We appreciate your support and look forward to seeing you again soon.
Take care!

Warmly,
The Team at Francesco Hair Cheltenham

Hair colour and style

Trish Perry
16th Jan 2024
5.0

Love my hair I am so pleased to have found Vicky s salon

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Response from Francesco Hair Cheltenham

Hi Trish! Thank you so much for taking the time to leave us a review. We're absolutely thrilled that you love your hair and that you found us through Vicky. It's always amazing to hear when our clients are happy with their results. Our team is dedicated to providing top-notch service and producing beautiful hairstyles that our clients are proud of. If you ever need any hair care tips or have any questions, please don't hesitate to reach out. We're here for you. Thank you again for your kind words and we hope to see you again soon. Take care! Sincerely, the team at Francesco Hair Cheltenham.

Amazing x

Mrs Helen Flanagan
16th Jan 2024
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Amazing as usual x makes me feel. Million dollars x

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Response from Francesco Hair Cheltenham

Dear Mrs. Helen,

Thank you for taking the time to leave us such a kind review. We are so thrilled to hear that you had an amazing experience with us at Francesco Hair Cheltenham. We strive to make all of our clients feel like a million dollars, and we are happy to know that we have achieved that for you.

We appreciate your continued support and it is an honor to have you as one of our valued clients. We look forward to welcoming you back to our salon soon for another fantastic experience.

Best regards,
The team at Francesco Hair Cheltenham

Hair restyle

Steph
4th Jan 2024
Team Member: Vicky
4.0

Very pleased with my hair

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Response from Francesco Hair Cheltenham

Hi Steph,

Thank you so much for taking the time to write us a lovely review! We are delighted to hear that you are very pleased with your hair after your visit to our salon.

We always strive to provide our customers with the best service and we are thrilled to know that we have succeeded in making you happy. We hope to have the chance to see you again soon and continue to exceed your expectations.

Best regards from the team at Francesco Hair Cheltenham.

Experience

Merwa Ibrahim
30th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I walk in with a smile and leave with a smile due to the service and end result with my hair always. Couldn’t be happier with my hair journey recommend this salon to everyone I know!

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Response from Francesco Hair Cheltenham

Hi Merwa,

Thank you so much for taking the time to leave us such a lovely review! We are delighted to hear that you have always had a positive experience at our salon and that you are happy with the end result of your hair. Nothing makes us happier than satisfied customers like yourself!

We appreciate your recommendation to your friends and loved ones, it means a lot to us. Thank you for choosing us as your go-to salon. We look forward to your next visit with us.

Warmly,
The team at the salon

Amazing visit as always

Janice Payne
23rd Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky has been doing my hair for over 6 years. I don't trust anyone else.
Vicky very professional, helps me make decisions about what works for my needs

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Response from Francesco Hair Cheltenham

Hi Janice,

Thank you for taking the time to leave a review of your experience at our salon. We are thrilled to hear that you have been a loyal client for over 6 years and that you trust Vicky with your hair. We strive to provide our clients with professional and personalized service and it is great to know that Vicky has been able to help with your hair decisions.

Looking forward to seeing you again soon!

Warmly,

The team at Francesco Hair Cheltenham

Happy curly hair

Andrea Marques
21st Dec 2023
Team Member: Vicky
5.0

Second time in and my next appointment all booked in!
I've a curly hair and isn't easy to find a hairdresser who can make you feel confident with that type of hair.
Vicky really makes all much easier with her knowledge, professionalism & friendliness. Thank you!

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Response from Francesco Hair Cheltenham

Hi Andrea,

Thank you so much for taking the time to leave us a review. We're glad to hear that you've booked your next appointment with us and that you feel confident with your curly hair.

We're thrilled to know that Vicky's knowledge, professionalism, and friendliness have made your salon experience easier. We always strive to make our clients feel comfortable and satisfied with their haircuts.

We look forward to seeing you at your next appointment and providing you with another great experience. Thank you for choosing our salon.

Best regards,

The team at [salon name]

My appointment

Jenny clift
21st Dec 2023
Team Member: Evie
5.0

I wanted a different look and evie cut my hair into a new style which I really like she discussed what she was doing all the time

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Response from Francesco Hair Cheltenham

Hi Jenny,

Thank you so much for taking the time to write this lovely review! We are thrilled to hear that you had a positive experience with Evie and are loving your new hairstyle. Our team takes great pride in making sure our clients are always informed and comfortable during their appointments.

Please don't hesitate to reach out if you ever need another new look or have any questions. We are always happy to help!

Take care,

The Team at Francesco Hair

5 star

Anonymous
20th Dec 2023
Team Member: Oliwia
5.0

Amazing service, Olivia did a fantastic job. My hair looks and feels amazing!Gave me great advice! Highly recommended! Well done Olivia!

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience at our salon. Olivia is truly a talented stylist and we are proud to have her on our team. We will make sure to pass along your kind words to her.

At our salon, we strive to provide the best service and ensure that our customers feel pampered and satisfied. We are happy to know that you left feeling amazing with your new hair and that Olivia was able to give you great advice.

We truly appreciate your recommendation and look forward to seeing you again soon!

Best regards,
The team at Francesco Hair Cheltenham

Cut and style

Maureen Glazebrook
20th Dec 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Olivia is such a lovely person. So kind and helpful.

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Response from Francesco Hair Cheltenham

Hi Maureen,

Thank you so much for your kind words about Olivia! We are thrilled to hear that you had a positive experience with her at our salon. Customer satisfaction is our top priority, and we are glad that Olivia was able to provide you with kind and helpful service. We'll be sure to pass along your kind words to her.

We hope to see you again soon at our salon!

Warmly,
The team at [salon name]

Evie is fab!

Bethan Davies
17th Dec 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Thank you Evie for your recommendations and expertise. You’re always a friendly face and I’m loving my shorter look!

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Response from Francesco Hair Cheltenham

Hi Bethan,
We are so happy to hear that Evie provided you with a great experience at our salon. We appreciate your kind words and are thrilled that you are loving your new look. We strive to provide our clients with top-notch service and we are glad that you felt comfortable and well taken care of with Evie. She will be delighted to know that her recommendations and expertise were appreciated.
Thank you for taking the time to leave us a review. We look forward to seeing you again!
Best,
The Team at Francesco Hair Cheltenham

Colour and cut/finish

Mandy Sprason
16th Dec 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Really pleased again with the colour and cut - lovely atmosphere and had free birthday treatment - thank you!

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Response from Francesco Hair Cheltenham

Hi Mandy,

Thank you so much for taking the time to leave us a review. We are thrilled that you were pleased with your recent visit to our salon and that you enjoyed the atmosphere. We are always striving to create a welcoming and relaxing environment for our clients.

We are also happy to hear that you enjoyed your complimentary birthday treatment. We believe that everyone deserves a little extra pampering on their special day.

Thank you again for choosing our salon and for your kind words. We look forward to seeing you again soon.

Best,
The Team at Francesco Hair //

Brilliant job!

Caterina Marshall
15th Dec 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Evie is a lovely girl and did a great job of giving me a better colour and tidy up! All very lovely people. Very friendly, polite and professional 😊

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Response from Francesco Hair Cheltenham

Hi Caterina,

Thank you so much for your kind words and for choosing our salon for your hair care needs. We are thrilled to hear that Evie provided you with a great colour and tidy up, and we couldn't be happier that you had a positive experience with our team. We strive to maintain a friendly, polite and professional atmosphere and we are glad that you felt that during your visit. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know.

Best regards,
The team at the salon

Amazing!

Erzsike Szabo
15th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fab haircut with Vicky as always! Always listens to what I want, makes suggestions and I can really trust her to make my hair look great!

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Response from Francesco Hair Cheltenham

Hi Erzsike,

Thank you for your wonderful review! We're so happy you're happy with the haircut you received from Vicky. It's great feedback to hear that she listens to your needs and applies her expertise to make sure you're happy with the outcome. Our team are proud of Vicky and her haircuts!

We're delighted that you trust us to make your hair look great. We hope to see you in Francesco Hair again soon.

All the best,
The team at Francesco Hair

Fabulous as always

Julie Carrol
15th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Had a colour and blow dry with Vicky yesterday. As always I came out of the salon feeling gorgeous. Hair as always looks fabulous and feels great .

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Response from Francesco Hair Cheltenham

Hi Julie,
Thank you so much for taking the time to leave a review about your visit to our salon. We are delighted to hear that you had a great experience with Vicky and that your hair is looking and feeling fantastic. We always aim to make our customers look and feel amazing and it's great to know that we have achieved that!

We hope to see you in Francesco Hair Cheltenham again soon.

From the team at Francesco Hair Cheltenham

Best salon in Cheltenham

Mr William Owen
13th Dec 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

As ever, totally professional and friendly service as always. Coffee is excellent.

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Response from Francesco Hair Cheltenham

Hi William,

Thank you for taking the time to leave us a review - we really appreciate you! We are so grateful that you always enjoy the friendly and professional service you receive when visiting us. We are also delighted that you love our coffee.

It's our pleasure to ensure you always leave feeling relaxed and looking your best.

We hope you will visit us again soon and thank you for your kind words.

From the team at Francesco Hair Cheltenham.

Fantastic

Bev Millyard
12th Dec 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Absolutely love this salon and have been a customer since it opened , it is without doubt the best salon in Cheltenham, atmosphere is lovely as are all the staff , always look forward to my visits

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Response from Francesco Hair Cheltenham

Hi Bev,
Thank you for taking the time to leave such a positive review of our salon. We are so pleased that you have been a customer with us since the very beginning – it means so much to us. Our team truly appreciates your kind words. We believe the atmosphere in our salon gives us an edge when it comes to providing an exceptional experience, and we are glad you think the same.
We hope to welcome you back soon and thank you again for being an excellent customer.

Wishing you well,
The team at Francesco Hair Cheltenham

Love my hair!

Lucy
8th Dec 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

I had quite a few inches taken off my hair so was a big change but Evie did an amazing job, and I can’t believe how good my hair looks. Was a very relaxing experience and so pleased with the results

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Response from Francesco Hair Cheltenham

Hi Lucy,
Thank you so much for the fantastic review! We're so pleased Evie was able to provide you with the amazing results you were looking for. We hope your recent experience was relaxing and enjoyable, and we're glad you are thrilled with the results.
Thank you for showing us such kind support.
All the best,
The team at Francesco Hair Cheltenham

Physiotherapist/psychotherapist

Mary Koster
5th Dec 2023
5.0

Francesco’s in Cheltenham is a wonderful experience! Vicky, now the new owner has created an ambiance to pease all the senses, classy, comfortable and welcoming. You will be greeted with a smile and offered your chosen beverage then seated to chat about hair with an experienced and highly trained stylist.
What more could we ask for?
Being in this salon is like sitting in your favourite chair looking at your favourite view while drinking a steaming mug of hot chocolate with cream and marshmallows ♥️

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Response from Francesco Hair Cheltenham

Hi Mary,
Thank you so much for your kind words! We're so glad to hear that Vicky's hard-work on our salon has created an atmosphere to please each and every one of our guests. We love that you feel just as comfortable as if it were your favourite chair with your favourite view! Our team of experienced and highly trained stylists are here to ensure that you receive the best service when you visit Francesco Hair Cheltenham. We look forward to seeing you again soon!
Warm regards,
The team at Francesco Hair Cheltenham

Lovely and friendly as always

Philly Cole
1st Dec 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Great service thank you

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Response from Francesco Hair Cheltenham

Hi Philly,

We're delighted to hear that you had a great experience at our salon. It's so rewarding to know that our hard work is appreciated. We are passionate about delivering inspiring and satisfying hair and beauty services to every one of our customers.

At the salon, we make it our mission to create an atmosphere that helps our clients look and feel their very best.

Thank you again for your kind words, it means a lot to us.

Best wishes,
The team at Francesco Hair Cheltenham

Hair consultation

Trish Perry
24th Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I loved Vickys advise she was so spot on what I wanted and a lovely person looking forward to getting my hair done

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Response from Francesco Hair Cheltenham

Hi Trish,
Thank you for taking the time to write such a kind review about our team member Vicky.
We are very proud of all our staff here at Francesco Hair Cheltenham, and it sounds like Vicky has given you exactly what you wanted in terms of advice. We are very glad to have been of assistance.
We hope to see you in the salon again soon.
All the best,
The team at Francesco Hair Cheltenham

Thank you!

Stephanie Morford
23rd Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Thank you Vicky for a wonderful transformation! I left today feeling so much more myself again. Your kindness and knowledge, time and patience is so appreciated, I would recommend you to everyone ☺️

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Response from Francesco Hair Cheltenham

Hi Stephanie,

Thank you so much for taking the time to write such a kind review for Vicky! It's wonderful to hear that you had such a positive experience and felt so much more like yourself when you left. We pride ourselves on providing the best customer care and it's fabulous to hear that Vicky did a fantastic job with your transformation! We'd love to welcome you back again in the future.

Thanks again for taking the time to review and for your kind words.

Warmest best wishes,

The Team at Francesco Hair Cheltenham

Fantastic

Francois Mathis
23rd Nov 2023
Team Member: Emma
5.0
Appointment verified by SaloniQ Software

Emma was absolutely incredible as always!! Salon looking beautiful 🤩

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Response from Francesco Hair Cheltenham

Hello Francois,

Thank you for your kind review! We're delighted to hear that you've had a great experience with Emma at the salon. We're always striving to ensure the best possible service and to ensure that our customers have an enjoyable visit, so it's great to hear that you've been pleased with what we offer here.

Thank you again for your review and for your visit. We hope to hear from you soon.

Warm regards,
The team at Francesco Hair Cheltenham

Full head colour cut and finish

Anonymous
22nd Nov 2023
Team Member: Vicky
5.0

Amazing love my hair see you when l get back from oz

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Response from Francesco Hair Cheltenham

Thank you for your review! We are delighted to hear that you love your hair. We look forward to seeing you again when you get back from Oz! Our team at Francesco Hair Cheltenham pride ourselves on giving the best quality service. We will continue to provide amazing and professional care for all our customers.
Thanks again for your kind words,
The team at Francesco Hair Cheltenham.

Full head colour cut and finish

Anonymous
22nd Nov 2023
Team Member: Vicky
5.0

Amazing love my hair see you when l get back from oz

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Response from Francesco Hair Cheltenham

Thank you for your kind review! We're happy to hear that you love your hair. We will see you when you return from Oz. In the meantime, please do get in touch if you need any advice or help with styling your hair!

We wish you a safe and wonderful adventure!

Warm Regards,
The Team at Francesco Hair Cheltenham

5 * balyage and cut

Jess Harrington
21st Nov 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

Amazing process from the free consultation and tips through to the incredible balayage and cut from Olivia. The attention to detail was very appreciated. She was so knowledgeable about wavy hair and gave so many tips

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Response from Francesco Hair Cheltenham

Hi Jess,
Thank you so much for taking the time to share your lovely review! We're so glad to see how much you loved your experience, and our stylist Olivia has certainly been praised. It's great that she was able to give you the best consultation and styling for your wavy hair. We deeply appreciate you sharing your experience with us and the wider community.

We hope to see you again soon for your next look!

Thanks again.

Warm regards,

The team at Francesco Hair Cheltenham

Great Salon

Natalie Brown
20th Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Such a lovely friendly salon. Vicky has been amazing and so knowledgable about curly hair. Thank you for the fabulous hair cut.

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Response from Francesco Hair Cheltenham

Hi Natalie,

First and foremost, we'd like to thank you for choosing Francesco Hair Cheltenham for your hair cut. It's fantastic to read that you had such a positive experience with Vicky. We're so pleased that you felt welcomed and feel she was knowledgeable on curly hair – we certainly think so too!

We pride ourselves on creating outstanding styles for our clients whilst ensuring a friendly, caring atmosphere and it's clear we've achieved this with you.

Thank you again for your time and for your kind review. We really appreciate it, and hope to see you again soon.

Take care,
The team at Francesco Hair Cheltenham

Salon experience

Kathryn Ruhle
16th Nov 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

Lovely relaxing experience having my hair styled beautifully.

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Response from Francesco Hair Cheltenham

Hi Kathryn,

Thank you so much for taking the time to share your experience with us here at Francesco Hair Cheltenham. We are thrilled that you had a relaxing and enjoyable time and that you loved the way your hair was styled.
We strive to deliver the best results and create an unforgettable experience every time a customer visits us. We would love to see you again soon.

Thanks again Kathryn,

The team at Francesco Hair Cheltenham

Lovely salon!

Natalia Roberts
16th Nov 2023
Team Member: Oliwia
5.0
Appointment verified by SaloniQ Software

I am very pleased with my new haircut. The hairdresser (Oliwia) was very attentive to my needs and gave me tutorials on everyday styling. The salon itself is nice and cosy, not noisy and overcrowded like many other salons. Price list is really affordable as well!

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Response from Francesco Hair Cheltenham

Hi Natalia,
Thank you very much for taking the time to leave us your review - we really appreciate it. We are delighted to hear that you were pleased with your new haircut and that the experience at our salon has been one to remember. We aim to provide all of our customers with a friendly environment, with experienced stylists like Oliwia, so we are so pleased to hear that! Thank you for also mentioning the price list - we strive to make sure we remain competitive, as we know that everyone wants to look and feel their best for a good price.

Once again, thank you for your kind words and we hope to see you again soon!

Warm regards,
The team at Francesco Hair Cheltenham

Hair cut

Tracey Dawson
15th Nov 2023
Team Member: Evie
5.0
Appointment verified by SaloniQ Software

As always the lovely Evie did a fantastic job and made me feel like a new woman. Love this salon, its nicely decorated and everyone there are so friendly and welcoming

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Response from Francesco Hair Cheltenham

Hi Tracey,
Thank you for taking the time to leave such kind words about our team. We're so pleased to hear that Evie was able to help you feel like a new woman. We strive to make sure that all our customers feel comfortable and welcome, as well as provide the highest quality of service. We're glad you had such a positive experience at Francesco Hair Cheltenham.

Thanks again,
The team at Francesco Hair Cheltenham

Superb as usual

Clare Turville
14th Nov 2023
5.0
Appointment verified by SaloniQ Software

Grace....so confident and chatty I love my blowdry and straighten by her

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Response from Francesco Hair Cheltenham

Hi Clare,
Thank you for your lovely review of our team member Grace. We are so pleased to hear you are enjoying the blowdrys and straightening services by her. We are grateful for such kind words. Our team is passionate about making sure all our customers leave with a smile on their face.

We greatly appreciate your taking the time to give us your feedback.

We hope you’ll continue to experience more of the Francesco Hair Cheltenham treatments in the near future.

Thank you again for your kind words.

Kind regards
The team at Francesco Hair Cheltenham

Good Hair Day

Mrs Pippa Leeke
9th Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky has worked hard revamping the salon and it’s a credit to her. Vicky and her cheerful team certainly put the customer first

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Response from Francesco Hair Cheltenham

Hi Pippa,

Thanks for taking the time to review us. Vicky and her team here at Francesco Hair Cheltenham really appreciate your kind words. It's great to hear the hard work has paid off and we are putting customers first. Our friendly and professional service is something we strive to achieve every day. We hope to see you in the salon again soon!

Thanks again,
The Team at Francesco Hair Cheltenham

Mrs

Barbara Moran
9th Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great experience and lovely staff, a drink on arrival

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Response from Francesco Hair Cheltenham

Hi Barbara,

Thank you so much for the great feedback! We are always delighted to hear that our customers have a positive experience at our salon.

We take great pride in our service as well as the friendly atmosphere in the salon. We always try our best to provide a warm and welcoming environment for all our customers.

Your kind words are much appreciated and we look forward to welcoming you back in the future.

Thanks again,

The team at Francesco Hair Cheltenham

Cut and Colour

Isabelle Forbes
8th Nov 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous! Stylish, comfortable, friendly as always. And loving the new salon decor!

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Response from Francesco Hair Cheltenham

Hi Isabelle,

Thank you so much for the wonderful review! We are glad to hear that you had an enjoyable visit with us and that you love the new decor. It’s always pleasing to hear positive feedback from our customers.

We hope you will come back to Francesco Hair Cheltenham soon!

Warm Regards,

The Team at Francesco Hair Cheltenham