Francesco Hair Cheltenham, Gloucestershire

4 Ormond Terrace, Regent Street, Cheltenham, Gloucestershire, GL50 1HR

About us

Welcome to the Francesco Hair Salon in Cheltenham! Established in 2006, our spacious, luxurious salon on Ormond Terrace offers a warm and friendly welcome and is home to our talented team of hairdressers. All our hair stylists have considerable industry experience and have completed extensive training to provide all our guests with unrivalled hair care expertise.

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Opening hours

Monday Closed
Tuesday 08:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 08:00 - 19:00
Friday 08:00 - 19:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.93
199 verified reviews
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Great Salon

Chloe Robinson
27th Apr 2024
Stylist: Evie
5.0
Appointment verified by SaloniQ Software

I've just had my hair cut with Evie for the second time and I love how my hair looks after! Evie gives such great advice and is lovely to chat to. I've tried several hairdressers around Cheltenham and I'm so glad I found Francesco.

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Expertly cut and wonderful service

Vicky
27th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Such a lovely warm friendly welcome, I hadn’t had my hair cut for ages and am pretty rubbish with hair! Vicky helped me make the right decisions and cut my hair beautifully.
Great service all round leaving me with a happy smile and great hair!

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Never disappoints

Claire
26th Apr 2024
Stylist: Vicky
5.0

Excellent as always- restyle and I love it! Vicky always gives me the best advice and I'm never disappointed.
Coffee on arrival ,warm and friendly environment spotlessly clean.
I couldn't go anywhere else. 🙃

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Love my new colour

Nicola Smith
25th Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

I am really happy with my hair, changed the colour slightly, always a really lovely experience, all the staff our very friendly

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Response from Francesco Hair Cheltenham

Hi Nicola,

Thank you for taking the time to leave us a review! We are thrilled to hear that you are happy with your hair and that you had a lovely experience with our friendly staff. It means a lot to us that you noticed the slight change in color and that you are pleased with it.

We strive to provide excellent service to all of our clients and we are delighted to have met your expectations. We hope to see you again soon for another pleasant salon visit.

Thank you again for choosing our salon and for recommending us. Have a wonderful day!

Best,
The team at Francesco Hair Cheltenham

BEST SALON IN TOWN

Mrs Loraine Georgiou
25th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

I’ve been coming to this salon since the day it opened its doors in Cheltenham..
Vicky has a huge amount of experience and knowledge and listens to what you want and gives great advice.
The salon is stylish and warm and Vicky, Sue and the team make you feel most welcomed .
I highly recommend a visit!

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Response from Francesco Hair Cheltenham

Dear Mrs Loraine,

Thank you for taking the time to leave us such a wonderful review. It has been a pleasure to have you as a loyal client since the day we opened our doors in Cheltenham.

We are delighted to hear that you have had a positive experience with Vicky. Our team takes pride in providing excellent service and it means a lot to us to know that our clients feel listened to and well taken care of.

We are also happy to hear that you were pleased with the overall ambiance of our salon. It is always our goal to create a stylish and welcoming space for our clients.

Thank you once again for your recommendation. We look forward to welcoming you back for your next visit.

Best regards,

The team at Francesco Hair Cheltenham

Colour/ cut

Mrs Susan Bell
25th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

My experience at Francescas was as good as it always is!

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Response from Francesco Hair Cheltenham

Dear Mrs Susan,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that your experience at our salon was just as good as it always is.

It's always a pleasure to have you as our client and we are thrilled that we are able to consistently provide you with excellent service. Our team takes great pride in ensuring that each and every one of our clients has a positive experience with us.

We look forward to welcoming you back to our salon in the future and continuing to provide you with top-notch hair services.

Best wishes,

The team at Francesco Hair Cheltenham

Fabulous

Ms Caroline Cattermull
24th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Always leave feeling 10 years younger! Vicky always respects my wishes for hair colour and cut.

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Response from Francesco Hair Cheltenham

Hi Ms Caroline,

Thank you for taking the time to leave such a lovely review. We're thrilled to hear that you always leave feeling 10 years younger after visiting us at Francesco Hair Cheltenham.

We will make sure to pass on your kind words to Vicky and let her know how happy you are with your hair color and cut. It's always our goal to give our clients the look they desire.

Thank you again for your support and we look forward to seeing you again soon.

Warm regards from the team at Francesco Hair Cheltenham

Just great

Mrs Petrina Pugh
24th Apr 2024
Stylist: Emma
5.0
Appointment verified by SaloniQ Software

A great experience, everyone was very helpful and lister ed to me!! What is great is they do perms, which my hair needs to give it a bit of body. I’m over the moon I’ve found you all. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs Petrina Pugh,

We are delighted to hear that you had a wonderful experience at our salon. Our team of stylists always strive to make sure our clients feel listened to and well taken care of. We are thrilled that you were happy with the results of your perm, and we are glad we could give your hair the volume it needed.

Thank you for choosing to visit our salon and we are pleased to have you as a satisfied customer. We hope to see you again in the future for your hair-care needs.

Best wishes from the team at Francesco Hair Cheltenham.

Fantastic salon

Julie Carroll
24th Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Great treatment , head masssgd and blow dry .
Needed a pick me up after being poorly,hair feels and looks fabulous once again .
Thank you

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Response from Francesco Hair Cheltenham

Hi Julie!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience at our salon and that our treatment, head massage, and blow dry helped to give you a pick-me-up after feeling poorly. We love making our clients feel fabulous and refreshed!

It means a lot to us that you enjoyed your visit and that your hair looks and feels great. We take pride in our services and always strive to provide the best results for our clients. Thank you for choosing our salon to pamper yourself and we hope to see you again soon!

Warmly,
The team at Francesco Hair Cheltenham

Mrs

Liz Pratten
24th Apr 2024
Stylist: Oliwia
5.0

Oliwia is caring and friendly and listens carefully to what you want done with your hair. She has cut my hair twice now and I’ve been delighted with both cuts. The salon itself is beautifully appointed and all staff members are very welcoming.

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Response from Francesco Hair Cheltenham

Hi Liz,

Thank you so much for taking the time to leave such a lovely review for Oliwia and our salon. We are so glad to hear that you have been delighted with your haircuts and that Oliwia has listened closely to your hair concerns. Our team prides ourselves on creating a welcoming atmosphere for all of our clients, and we are glad to hear that it shows.

We hope to see you in the salon again soon!

Warmly,
The team at Francesco Hair Cheltenham

Fantastic

Miss Martyna Janicka
23rd Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Olivia did a great job with my hair as well as my mums hair. Super friendly and great at her job!

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Response from Francesco Hair Cheltenham

Hi Miss Martyna,

Thank you so much for your lovely review, we are thrilled to hear that you and your mum had a great experience at our salon with Olivia. We pride ourselves on providing top-notch service and it's always a pleasure to hear that our clients are happy with their hair. Olivia is indeed a skilled and friendly stylist, and we are lucky to have her as part of our team.

We appreciate you taking the time to leave us a review and hope to see you and your mum again soon for your next hair appointment.

Warm regards,
The team at Francesco Hair Cheltenham

Best haircut ever

Miss Hafsa Memon
21st Apr 2024
Stylist: Evie
5.0
Appointment verified by SaloniQ Software

I have wavy-curly hair and no has been able to cut it the way I want and Evie did an amazing job, I love how she styled it and she was literally so sweet during the whole appointment making sure I'm ok with what she's going to do next to my hair I just honestly loved the experience will definitely be coming back

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Response from Francesco Hair Cheltenham

Hi Miss Hafsa Memon,

Thank you for leaving such a kind review! We are thrilled to hear that Evie was able to give you the cut and style you were hoping for. Our team at Francesco Hair Cheltenham aims to make each and every appointment comfortable and enjoyable, so we are happy to hear that Evie's sweet nature made your experience even better.

We can't wait to have you back at our salon and provide you with another amazing experience. Thank you for choosing us to take care of your wavy-curly hair.

Best,
The team at Francesco Hair Cheltenham

Me time

Janice Payne
20th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

I look forward to my regular visits to the salon as its time for me.
Salon looks amazing since the revamp, so much more inviting.
Can't wait for next visit

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Response from Francesco Hair Cheltenham

Hi Janice,

Thank you so much for leaving us a review! We're thrilled to hear that you enjoy visiting our salon and that you've noticed the improvements we've made during the revamp. We were very excited to create a more inviting space for our clients to relax and enjoy their treatments.

We can't wait to see you again on your next visit and provide you with another wonderful salon experience. Thank you for choosing our salon and we look forward to seeing you soon!

Warmly,
The team at Francesco Hair Cheltenham

Lovely experience

Emma B
20th Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Very helpful staff making it such a pleasant experience. Very knowledgeable about colours. Great cut.

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Response from Francesco Hair Cheltenham

Hi Emma B,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a pleasant experience at our salon and that our staff were helpful and knowledgeable about colours. We understand how important it is to have a great cut, and we're glad we were able to give you just that.

We hope to see you again soon for your next hair appointment.

Best,
The team at Francesco Hair Cheltenham

Haircut and colour

Faye Forbes
19th Apr 2024
Stylist: Emma
5.0
Appointment verified by SaloniQ Software

Amazing. So pleased with my hair. Thank you Emma !!

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Response from Francesco Hair Cheltenham

Hi Faye!

We are thrilled to hear that you had an amazing experience at our salon and that Emma did a fantastic job with your hair! Thank you for taking the time to share your positive feedback. Our team is always committed to ensuring our clients leave feeling happy and satisfied with their hair.

We are grateful to have had the opportunity to serve you and look forward to welcoming you back in the future. Thank you for choosing our salon and allowing us to be a part of your hair journey.

Best wishes from the team at Francesco Hair Cheltenham.

So happy

Debbie Greene
19th Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

So happy Francesco Hair was recommend to me. I struggle to find a hairdresser that can handle my hair. I love the cut I was given it’s made my hair much more manageable. Staff were lovely with a really relaxing atmosphere. Booked my next appointment.

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Response from Francesco Hair Cheltenham

Dear Debbie,

Thank you so much for your positive review! We are thrilled to hear that you enjoyed your experience at our salon. Our team is dedicated to providing quality services and we are delighted that we were able to handle your hair in a satisfactory way.

It's great to know that you love the cut you received and that it has made your hair more manageable. We believe that our friendly and relaxing atmosphere is just as important as the services we offer, so we are glad that you felt comfortable during your visit.

Thank you for booking your next appointment with us, we look forward to seeing you again soon!

Best,
The team at Francesco Hair Cheltenham

FIRST HAIRCUT AND BLOWDRY

Mrs Pippa Taylor
19th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Very friendly and efficient service throughout. I was very impressed by my first visit..on recommendation. Vicky was so helpful and understanding and offered some very good advice. She asked all the tight questions and cut/styled my hair beautifully. I shall be back!

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Response from Francesco Hair Cheltenham

Dear Mrs Pippa,

Thank you so much for taking the time to leave a review of your recent visit to our salon. We are thrilled to hear that you were impressed with your first experience at Francesco Hair Cheltenham, and that Vicky provided you with such friendly and efficient service. We are glad to know that she was able to offer you some helpful advice and that you are pleased with the outcome of your haircut.

We truly appreciate your recommendation and are so grateful that you chose to visit us. We look forward to welcoming you back for your next appointment. Please don't hesitate to let us know if there is anything else we can assist you with.

Warmly,
The Team at Francesco Hair Cheltenham

Best salon

Bev Millyard
9th Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Best salon in Cheltenham, love going there and my hair is always fabulous and all are so knowledgeable , Grace was also doing my hair today , a great hairdresser and so lovely

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Response from Francesco Hair Cheltenham

Hi Bev, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always have a fabulous experience at our salon. We agree that Grace is a fantastic hairdresser and we are lucky to have her on our team. We take pride in our knowledgeable staff and are glad that you have noticed their expertise. We hope to continue providing you with great service in the future. Take care! The team at Francesco Hair Cheltenham

Fabulous experience

Maureen Smith
9th Apr 2024
Stylist: Vicky
5.0

It was my first visit to the salon. I was treated so lovely by all the staff. My cut and colour by Vicky was the best I’ve ever had.. I’m looking forward to my next appointment.

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Response from Francesco Hair Cheltenham

Hi Maureen,

Thank you so much for taking the time to leave us such a kind review. We are happy to hear that your first visit to our salon was a pleasant one. Our team takes great pride in providing our clients with the best experience possible.

We are glad that Vicky was able to give you a cut and color that you absolutely loved. We will make sure to pass on your kind words to her. We can't wait to see you at your next appointment and provide you with another amazing experience.

Take care,

The team at Francesco Hair Cheltenham

Great appointment

Mrs Denise Bligh
8th Apr 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

I visit the salon every two weeks for a treatment and blow dry. As always great experience right arrival to departure. Professional, friendly, efficient. I always leave feeling fab. Would highly recommend Oliwia.

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Response from Francesco Hair Cheltenham

Hi Mrs. Denise,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you have been having great experiences with us during your regular visits. Our team takes pride in providing professional, friendly, and efficient services, and we are delighted to hear that you always leave feeling fabulous.

We appreciate the recommendation for Oliwia and will make sure to share your kind words with her. We look forward to welcoming you back to our salon in the future.

Best,

The Team at Francesco Hair Cheltenham

Great hair all the time

Nicky Smith
5th Apr 2024
Stylist: Vicky
5.0

Vicky has being cutting my hair for at least eight years. She does a great job. My hair always looks smart and people often ask me who does your hair.
In between cuts I wash and often but not always blow dry it and my hair is always in shape. For me it’s one less thing to worry about

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Response from Francesco Hair Cheltenham

Dear Nicky Smith,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that Vicky has been taking care of your hair for the past eight years. We are so glad to hear that you always leave the salon with a smart and stylish haircut.

We are happy to know that your hair stays in shape in between cuts, even with minimal maintenance. It is our goal to make sure our clients feel confident and worry-free with their hairstyles.

Thank you again for your kind words and continued support. We look forward to seeing you at Francesco Hair Cheltenham for your next appointment.

Best regards,

The team at Francesco Hair Cheltenham

New style

Julie Carroll
2nd Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous ( as always ) cut & colour with Grace & Vicky .
Delighted with the whole package

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Response from Francesco Hair Cheltenham

Hi Julie, thank you for taking the time to leave us a review! We're thrilled to hear that you enjoyed your recent visit with Grace and Vicky. Our team takes great pride in providing our clients with a fabulous experience every time. We're glad that you were delighted with your cut and color. Please let us know if there is anything else we can do to make your future visits even more fantastic. We look forward to seeing you again soon! Warm regards, the team at Francesco Hair Cheltenham.

New style

Julie Carroll
2nd Apr 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous ( as always ) cut & colour with Grace & Vicky .
Delighted with the whole package

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Response from Francesco Hair Cheltenham

Hi Julie,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had another fabulous cut and colour with Grace and Vicky. Your satisfaction with the whole experience means a lot to us.

We hope to continue providing you with exceptional services and look forward to seeing you again at Francesco Hair Cheltenham.

Best regards,

The Team at Francesco Hair Cheltenham

Lovely experience

Mrs Patricia Topping
30th Mar 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Always good, attentive and great colours

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Response from Francesco Hair Cheltenham

Dear Mrs. Patricia,

Thank you so much for taking the time to share your lovely feedback with us! It brings us joy to hear that you always have a good experience at our salon and appreciate the attentiveness of our team. We strive to provide the best service to our valued customers like you.

We are also delighted to know that you are satisfied with the colour results. Our team takes pride in creating fabulous hair colours that our customers love. Your kind words truly motivate us to keep up the good work.

Thank you again for choosing our salon and for your continuous support. We look forward to seeing you again soon!

Best regards,
The Team at Francesco Hair Cheltenham

Visit 28/3

Julie Wintle
28th Mar 2024
Stylist: Vicky
4.5

Always look forward to my visit

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Response from Francesco Hair Cheltenham

Hi Julie,

Thank you for sharing your review with us! We are happy to hear that you always look forward to your visits at our salon.

At Francesco Hair Cheltenham, we strive to provide a welcoming and enjoyable experience for our clients. It's wonderful to know that we have been meeting your expectations.

We appreciate your support and look forward to seeing you again soon!

Take care,

The team at Francesco Hair Cheltenham

Amazing as usual!

Miss Rebecca Probert
27th Mar 2024
Stylist: Evie
5.0
Appointment verified by SaloniQ Software

Friendly, professional, fantastic service as usual! Love my hair!

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Response from Francesco Hair Cheltenham

Dear Miss Rebecca,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a fantastic experience at our salon and that you love your hair. Our team takes pride in providing friendly and professional service to all our clients.

We hope to see you again soon for another hair transformation! Thank you for your support and for being a part of our salon family.

Best wishes,
The Team at Francesco Hair Cheltenham

Shampoo/cut

Maureen Glazebrook
27th Mar 2024
5.0

Excellent as usual

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Response from Francesco Hair Cheltenham

Hey Maureen,

Thanks for leaving us such a lovely review! We're so happy to hear that you had another great experience at our salon. Our team works hard to make sure every visit is as enjoyable as the last.

We look forward to seeing you again soon!

Best regards,

The team at Francesco Hair Cheltenham

My Daughter’s first haircut

Michelle
22nd Mar 2024
Stylist: Evie
5.0

Thank you Evie! The experience was amazing. Evie was so kind, friendly and very most importantly patient . It was a really great haircut experience for my daughter . I would recommend this salon to anyone looking for a professional service.

Thank you again Evie! My daughter loves her hair cut.

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Response from Francesco Hair Cheltenham

Hi Michelle,

Thank you so much for taking the time to leave a review! We are so happy to hear that you and your daughter had a positive experience with Evie at our salon. Our team takes pride in providing excellent service and our top priority is making sure our clients feel comfortable and happy during their appointments.

We are thrilled to know that Evie was able to provide a professional and patient service for your daughter's haircut. Your recommendation means a lot to us and we truly appreciate it.

We hope to see you and your daughter again soon for your next hair appointment!

Best,
The team at Francesco Hair Cheltenham

Colour Appointment

Anonymous
20th Mar 2024
Stylist: Oliwia
5.0

Olivia was great and very professional. Very happy with the service that she provided me.

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Response from Francesco Hair Cheltenham

Hi there,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you were happy with Olivia's service and found her to be professional. We truly value your feedback and are happy to know that you were satisfied with your experience at our salon.

We hope to see you again soon for another fabulous hair service! Thank you again for your kind words.

Best,
The team at Francesco Hair Cheltenham

Great salon and staff

Mrs Christine Dawes
20th Mar 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

As ever, I was made welcome by Sue on arrival, offered a drink and made comfortable. I received a complimentary birthday treatment, and discussed my hair cut with Vicky. She made suggestions based on my hair type then executed a great cut and blow dry! Very pleased with the outcome. I highly recommend the salon :)

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Response from Francesco Hair Cheltenham

Dear Mrs Christine,

Thank you so much for taking the time to leave such a lovely review of your experience with us at Francesco Hair Cheltenham! We are delighted to hear that you were made to feel welcome by Sue and enjoyed your complimentary birthday treatment. It's wonderful to know that Vicky was able to offer you helpful suggestions based on your hair type and give you a great cut and blow dry. We are so happy that you are pleased with the outcome and we truly appreciate your recommendation.

We strive to provide all of our clients with exceptional service and results, and it means a lot to us to hear that we have succeeded in doing so. We can't wait to see you again in the salon!

Best regards,
The team at Francesco Hair Cheltenham

My visit today

Mrs Jenny Clift
20th Mar 2024
Stylist: Evie
5.0
Appointment verified by SaloniQ Software

Another great hair cut and style evie always provides an excellent service and is always welcomeing

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Response from Francesco Hair Cheltenham

Dear Mrs Jenny,

Thank you so much for your lovely review! We are delighted to hear that you had another great hair cut and style with Evie and that you were pleased with our service. It's always a pleasure to have you at our salon.

Your kind words have been shared with Evie and the rest of our team, who are all dedicated to providing our clients with the best experience.

We look forward to welcoming you back and providing you with another excellent service. Thank you for your continued support.

Best wishes from the team at Francesco Hair Cheltenham

Always great

Mrs Philly Cole
14th Mar 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Vert competent and quick. Thank you

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Response from Francesco Hair Cheltenham

Dear Mrs. Philly,

Thank you so much for your lovely review of our salon! We are thrilled to hear that you were impressed with the speed and competency of our team. It is always our top priority to provide efficient and expert services to our clients.

Thank you for choosing us and we hope to have the opportunity to serve you again in the future. We appreciate your support and feedback. Please let us know if there is anything else we can do for you.

Best regards,

The team at Francesco Hair Cheltenham

So friendly with amazing results

Anna Preece
7th Mar 2024
Stylist: Emma
5.0

Emma is so lovely and accommodating. Really happy with my hair 😊

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Response from Francesco Hair Cheltenham

Hi Anna,

Thank you for taking the time to leave a review. We're so glad to hear that you had a positive experience at our salon and that Emma took great care of you!

Our team always strives to make our clients feel comfortable and leave with beautiful hair. We'll be sure to pass on your kind words to Emma.

We hope to see you again soon at our salon.

Best regards,
The Francesco Hair Cheltenham team

Excellent service

Caleb Wonnacott
1st Mar 2024
5.0
Appointment verified by SaloniQ Software

Every time I come in for a haircut is always a really good experience, I forgot the name of the lady who cut my son’s hair but has also done my daughter’s haircut, and she’s always nice with the kids.

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Response from Francesco Hair Cheltenham

Dear Caleb,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you have had consistently positive experiences at our salon. Our team works hard to ensure that all of our clients, including their children, feel comfortable and taken care of during their visits.

We're so glad that your hair stylist has provided excellent service for both your son and daughter. Our team takes pride in creating a friendly and welcoming atmosphere for all our customers, especially the little ones.

Thank you again for choosing our salon, and we look forward to seeing you and your family again soon.

Best wishes,

The team at Francesco Hair Cheltenham

Complete change of style

Liz Barton-Ancliffe
24th Feb 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Great advice as I was looking for a new style. Have gone from medium long to very short. Love it.

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Response from Francesco Hair Cheltenham

Hi Liz, thank you so much for taking the time to leave us a review! We absolutely love hearing that you're happy with your new haircut and that our stylist was able to give you great advice for a new style. It's always a pleasure to help our clients feel their best. Can't wait to see you again! Best, The team at Francesco Hair Cheltenham.

Highlights, cut and blow dry

Rebecca Gowan
18th Feb 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Absolutely exceptional service as always. Oliwia listened to what I wanted and took time and care to ensure that I walked out of the salon with gorgeous locks. The team are amazing and took excellent care of myself and daughter. Thank you so much for a fabulous experience!

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Response from Francesco Hair Cheltenham

Dear Rebecca,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you had an exceptional experience at our salon, and that Oliwia provided you with gorgeous locks. Our team always strives to listen to our clients and ensure that they leave feeling happy and satisfied. We are glad that we were able to take excellent care of both you and your daughter during your visit.

Thank you for choosing to visit our salon and for your kind words. We can't wait to see you again soon!

Best regards,
The team at Francesco Hair Cheltenham

Cut & colour

Anonymous
15th Feb 2024
Stylist: Vicky
5.0

Always made to feel special

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Response from Francesco Hair Cheltenham

Dear Valued Customer,

Thank you so much for taking the time to leave a review for our salon. We are delighted to hear that you always feel special when visiting us at Francesco Hair Cheltenham.

Our team works hard to provide a comfortable and enjoyable experience for all of our clients, and we are thrilled to know that it has not gone unnoticed.

We appreciate your support and look forward to seeing you again soon for another great hair styling session.

Warm regards,
The Team at Francesco Hair Cheltenham.

Most friendly & caring salon

Linda Rex
14th Feb 2024
Stylist: Emma
5.0
Appointment verified by SaloniQ Software

Every time I get my hair done in this salon I come out feeling happier, laughing and cared for. Above and beyond what is always a fantastic hair cut. Thank you everyone, it’s so appreciated x❤️

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Response from Francesco Hair Cheltenham

Hi Linda,

Thank you so much for taking the time to leave such a lovely review. We are thrilled to hear that you always leave our salon feeling happier and cared for. We strive to provide not only fantastic haircuts but also a positive and enjoyable experience for our clients.

Your kind words mean a lot to the team here at Francesco Hair Cheltenham. We are grateful for your continued support and we cannot wait to see you again for your next hair appointment.

Take care,

The team at Francesco Hair Cheltenham

Wow

Mrs Denise Bligh
12th Feb 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

That's what I always say when I leave the salon. My hair has never been better. It's longer and stronger and that's all because of the great service from Vicky and her team. Its seemless from the welcome at reception until I leave the salon. They are true professionals. Would highly recommend.

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Response from Francesco Hair Cheltenham

Dear Mrs. Denise,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that your hair has improved since your visit with us at Francesco Hair Cheltenham.

Our team, especially Vicky, strives to provide our clients with seamless and professional service from the moment they walk through our doors until they leave. We are so glad that this was your experience and we truly appreciate your recommendation.

We truly value your satisfaction and look forward to seeing you again soon.

Sincerely,
The team at Francesco Hair Cheltenham

Excellent service

Shayla Hastings
10th Feb 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Always exemplary service, with a friendly and relaxed, yet efficient vibe. I always leave with fabulous hair.

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Response from Francesco Hair Cheltenham

Hi Shayla, thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you always receive exemplary service at our salon and that you leave with fabulous hair. Our team always strives to achieve a friendly and relaxed atmosphere while providing efficient and top-notch hair services. We truly value your support and hope to see you again soon. Take care! The team at Francesco Hair Cheltenham.

Ms

Michelle williams
9th Feb 2024
Stylist: Oliwia
4.0

I loved my visit as u do every time
Always happy friendly and makes me feel welcome
The staff have a great sence of humour
Very relaxed and happy place to visit
Always asking if I would like a drink
Thanks for making the experience a lovely one

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Response from Francesco Hair Cheltenham

Dear Michelle,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you loved your recent visit to our salon.

It brings us great joy to know that you always feel welcome and comfortable at our salon. Our team takes pride in creating a relaxed and friendly environment for all our clients. We are also glad that you enjoy our sense of humor - we believe humor is the key to a happy and fun experience!

We always want to make sure our clients are well taken care of and that includes offering them a refreshing drink during their visit. So it's our pleasure to ask you if you would like one.

Thank you again for choosing to visit our salon. We can't wait to have you back and make your experience even more lovely!

Warmly,
The team at Francesco Hair Cheltenham

Cut and blow dry

Anonymous
8th Feb 2024
Stylist: Evie
4.5

Friendly and helpful

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Response from Francesco Hair Cheltenham

Dear reviewer,

Thank you for taking the time to leave a review about your experience at our salon. We are thrilled to hear that you found our team to be friendly and helpful. Providing excellent customer service is something that we strive for and we are glad we were able to meet your expectations.

We hope to see you again soon at Francesco Hair Cheltenham and continue to provide you with great service.

Best regards,
The team at Francesco Hair Cheltenham

Consultation

Mrs Maureen Smith
7th Feb 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky was lovely, friendly and very professional. Helped me to choose a hair colour and explained everything in detail. Lady on reception was lovely too.

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Response from Francesco Hair Cheltenham

Dear Mrs. Maureen,

Thank you for taking the time to leave a review for our salon. We are delighted to hear that you had a positive experience with our team members, Vicky and the lady at the reception. Our goal is to provide exceptional service to every client and we are happy to know that we were able to assist you in choosing the perfect hair color for you.

We appreciate your kind words and we will make sure to pass them on to Vicky and the rest of our team. We look forward to seeing you again and providing you with the same level of friendly and professional service.

Warmly,
The team at Francesco Hair Cheltenham.

Lovely

Anonymous
7th Feb 2024
Stylist: Evie
5.0

Lovely experience

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience at our salon. It means a lot to us that you have taken the time to share your positive feedback.

We strive to provide exceptional service and ensure that our customers leave feeling satisfied and pampered. It's always a pleasure to know that we have met your expectations.

We truly appreciate your support and look forward to welcoming you back to our salon in the future.

Sincerely,
The team at Francesco Hair Cheltenham

Great as always

Isabelle Forbes
31st Jan 2024
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Love this salon! Warm, welcoming, professional in every way!🥰

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Response from Francesco Hair Cheltenham

Dear Isabelle,

Thank you so much for your kind review! We are delighted to hear that you enjoyed your experience at our salon. We pride ourselves on providing a warm and welcoming atmosphere for all our clients, and it means a lot to us that you felt comfortable while you were here. Our team is dedicated to maintaining a high level of professionalism, so we are thrilled to know that it was reflected in your visit.

We appreciate your support and hope to see you again soon. Thank you for choosing Francesco Hair Cheltenham!

Best regards,
The team at Francesco Hair Cheltenham

Very happy

Steph
26th Jan 2024
Stylist: Oliwia
5.0
Appointment verified by SaloniQ Software

Really happy with my hair cut - thanks very much Oliwia :-)

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Response from Francesco Hair Cheltenham

Hi Steph,

Thank you for taking the time to leave us such a lovely review! We're thrilled to hear that you were happy with your recent haircut by our talented stylist Oliwia. We'll be sure to pass on your kind words to her.

It's always wonderful to have satisfied clients like you and we hope to see you again soon at our salon. Take care and have a great day!

Best wishes,
The team at Francesco Hair Cheltenham

Wash cut blowdry

Karen cox
26th Jan 2024
Stylist: Vicky
5.0

Perfect as always.

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Response from Francesco Hair Cheltenham

Hi Karen,

Thank you so much for the kind words! It's always a pleasure to have you come to our salon for your hair needs. We're glad to hear that your experience at our salon was as perfect as always. We strive to provide top-notch services and it's great to know that we're meeting your expectations.

We truly value your support and loyalty, and we look forward to seeing you again soon. If there's ever anything we can do to make your visit more enjoyable, don't hesitate to let us know. We appreciate your feedback and will continue to work hard to maintain our high standards.

Have a wonderful day!

The team at Francesco Hair Cheltenham

~

Anonymous
25th Jan 2024
Stylist: Oliwia
5.0

Really great cut :)

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Response from Francesco Hair Cheltenham

Dear valued customer,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled that you had a great experience during your recent visit to our salon. Our team is dedicated to providing our guests with exceptional haircuts and we are glad that we were able to meet your expectations.

It means a lot to us that you appreciated the effort we put into our work, and we hope to continue providing you with top-notch services in the future. We would love to see you again soon and help you achieve your desired look.

Thank you once again for choosing Francesco Hair Cheltenham. We look forward to your next visit!

Best regards,

The team at Francesco Hair Cheltenham

New year new style

Kathryn Ruhle
24th Jan 2024
Stylist: Evie
5.0
Appointment verified by SaloniQ Software

Another lovely relaxing experience having my hair coloured, cut and styled. Big Thank You to Sue for refreshments 🙏

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Response from Francesco Hair Cheltenham

Hi Kathryn, thank you so much for your kind review! We're glad to hear that you had another enjoyable visit with us and that Sue took great care of you with refreshments. We always aim to provide a relaxing experience for our clients and it looks like we hit the mark for you. We appreciate your feedback and hope to see you again soon. Have a great day!
Best, the team at Francesco Hair Cheltenham

First Visit

Mrs Linda Martin
17th Jan 2024
Stylist: Oliwia
4.5
Appointment verified by SaloniQ Software

Excellent warm and friendly welcome to this Salon. As it was my first visit to a hairdressers in Cheltenham for quite some time, I was pleasantly surprised at how relaxed Francescos made me feel. Oliwia was very friendly, informative and thorough and made sure I was happy with her suggestions and how my hair looked. I will refer my friend to her and I will be booking again with Oliwia and a consultation for colour.

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Response from Francesco Hair Cheltenham

Dear Mrs Linda,

Thank you for taking the time to leave us a lovely review. We are delighted to hear that you had an excellent and relaxed experience at our salon on your first visit in a while.

We are happy to hear that Oliwia provided you with a warm and friendly welcome and that you were impressed by her knowledge and thoroughness. It means a lot to us to know that you were happy with her suggestions and the result of your hair.

We would love to welcome your friend to our salon and we look forward to seeing you soon for your next appointment with Oliwia, along with a consultation for color.

Thank you once again for your positive feedback!

Best regards,
The team at Francesco Hair Cheltenham