Serenity Hair & Beauty Rooms

A bikini wax is never the most relaxing thing to have done, but Ellinor was really great at putting me at ease and getting me through it! She was super professional, quick and the result is great!
I had a pedicure afterwards and again Ellinor did a beautiful job. Really great attention to detail and a lovely manor.
It's so peaceful at Serenity too!

My second visit with Abbie and I am loving my cut and colour. I don't like to change hairdressers and have found one I am very happy with. Thank you Abbie ????

My treatments were all carried out by Gina. I had already booked the manicure with gel polish and peducure. I decided to book the facial, returning for the appointment after an hour and a half, when I realised that Gina was obviously well qualified and efficient with doing the mani/pedi. She has a very professional and quietly reassuring approach. The facial treatment was one of the best I have had. Both Rooms for these treatments were well appointed with excellent specialist equipment. The whole experience was very relaxing and I was pleased with the results. I have been coming to Serenity for a few months now to have my hair cut by Claire. She booked my appointment yesterday, 22nd June, with Gina. Again, my hair appointments are also a very relaxing experience. Claire is knowledgeable and professional, I have been very happy with her expertise, she listens carefully to my requests about my cut, adds her own advice or suggestions and always does a great job! Everything at the salon is geared to making the customer feel well looked after. I would recommend the salon without hesitation. My friend Miranda Cobbing recommended it to me! She has her hair cut there as well as her two young sons.

It has been a while and as always Abby did exactly what i wanted.It feels like it is in better condition and looks fabulous.... the head massage was amazing and made the whole experience very relaxing on a hot sunny day

Best hairdressers in hastings (in my opinion)
Thanks
Sarah Hemingway

Micheal provides a beautiful cut and the girls are always accommodating and so friendly. It's always a pleasure ????

As ever, my experience was delightful and Vicki cut and blow-dried my hair to perfection ???? Thank you

Always come out of Serenity looking years younger (and much smarter) thanks to Vicky's expert colouring and cutting and my eyebrows don't give my age away now that Georgina has sorted out my eyebrows so beautifully. Cannot recommend Serenity highly enough!

Thanks again Vicki for gorgeous cut and blow dry!

I had this treatment yesterday. My skin looks fantastic! Very pleased with the results.

It's always difficult to find a good hairdressers. But I've finally found one I'm happy with. After only visiting twice both times Vikki has done a great job and the girl who washed my hair does a great head massage . The staff all have a smile on their face and the Salon is always clean. I will be returning again in 8 weeks time. Keep up the good work girls and you make a fab cup of coffee. X

Very pleased with my hair, use the same lady every time as friendly and relaxing. Also takes time to make sure the colour combinations are right when going for a different look. Highlights are done well covering evenly. Low lights to take back to more natural colour also done very well...wouldn't tell my hair was bright blonde before!

Great highlights, really happy with the results!
Thanks Michael

I made the appointment only a few hours before my visit.
Ashleigh was my stylist and she also did my eyebrows. I think Chloe washed my hair ands head massage. Both were very pleasant and chatty. It was a very nice experience and having my hair cut has definitely given me a boost. I will definitely use Serenity again.

Love love love serenity, been going there for over two years, always great service and highly skilled professionals. Thank you Abby for making me pretty :)

I came to have my haircut at your salon today. It was my first visit to you.
I have to say I love my hair cut!???? i have gone from long to short which was very scary.
Michael was extremely honest as to whether the style would suit me or not which is always good.
I would definitely recommend.
I may even go shorter next time.

Third time I've had my hair done here and I can't fault it; each time I've walked out with my hair exactly how I want it. You can tell every member of staff here really cares about their clients and they do not rush anything. Thank you to Alyson for doing an amazing job :D

Lovely relaxing experience, friendly atmosphere and great haircut by Ashleigh, I am very happy with it. Will return to serenity in the future , thank you

Very friendly staff. Explained everything very clearly. Manicure great standard. Thank you

I visited the salon on 25/05/17 to have a colour done having had a skin test and consultation with a lovely young lady who is a graduate stylist. All went well to start with, this young lady appears confident and professional an instills confidence in customers. However, on no occasion was she supervised, until disaster struck, my hair turned out red, rather than blonde. Apparently the tint took a strong hold. This lovely young woman was pretty much left to deal with this disaster on her own. She called over a member of staff, who could have been her manager, I couldn't see and there were whispers at the sink as they examined my hair. It was only when I was brought back to the seat, when the young stylist was about to take the towel off that she explained there was a problem and as the towel was removed, I was horrified to see that my hair was red. After the initial shock and the realisation that this young stylist was upset herself, I encouraged her to carry on with the cut and she pointed out that it may not be as red after it was dried. When dried the roots were red, then blonde to the tips and the hair underneath was also red, with some splashes of red throughout my blonde hair. I wasn't happy but remained calm as I knew she was a little distressed. She explained that they couldn't do anything at the moment because it would damage my hair. If I came back after a holiday I had booked the following week, they would try to rectify it, but she couldn't guarantee I wouldn't have to pay for it to be rectified. I asked that she talked to her manager, who as it turned out was dealing with a client only a few yards from my seat and had done nothing, absolutely nothing to support her graduate, or to reassure me, the customer, that this would be sorted. When she approached her manager, said manager brought her out the back, out of earshot, where they discussed the situation. The graduate came back with the proposal that they give me 10% discount off the colour and the tint and I would come back after my ho

Excellent experience once again

As usual 1 st class wellcome, excellent service with a smile, very attentive, would not go else.
Vicky and Alison are a credit to the salon, highly recommend, totally relaxing and great atmosphere.

Alison is calm and professional, chats when you want to and not when you don't. She even went out to buy me a soya latte! Overall 10 out of 10 for both quality of my treatment and experience.

Cut colour and blow dry as always first class service,from reception to stylist Claire,also you young lady who washed my hair was a very polite lovely young lady,always feel very relaxed and very pampered,very good value for money.

Friendly warm welcome, prompt service, Abbie was very helpful, friendly and chatty. Lovely cut and finish as usual.

First time at the salon, Michael was amazing!! He took so much time discussing what we could achieve and what would work best for me personally.. the results were even more amazing than I could of imagined! ???? So friendly and so confident in his work which really put me at ease!- overall gorgeous salon! I'm never going elsewhere!

Absolutely fantastic. The staff were friendly and polite. Nothing was too much trouble. From the moment you walked through the door.
I enjoyed it so much I have booked in again.
Thankyou to all but especially Abbie love my new hairstyle ????????????????????

I can honestly say this is the best hairdressers I have been to. The staff are all friendly and always happy to help. It's always clean and has such a great atmosphere. My hairdresser is Claire and she is great. She always gives great advise and I always walk away with a smile on face. I have really long thick hair and she always makes it look it's best. Definitely recommended ????

Had a Brazilian wax. Great was made to feel at ease

I can't thank Claire enough I went in with longish thick hair ( totally uncontrollable) and walked out with a graduated bob I absolutely love it.

Thank you so much to Abbie for her professionalism and experience to enable me to have a lovely short hair cut , following years of extensions to cover alopecia patches !
I now have a beautiful cut that covers areas well giving me a huge confidence boost .. 5 star x

I have used Serenity for many years and have always been happy with my hair after each visit. The staff are well trained and work well as a team. They show a real interest in each client and go out of their way to ensure that each customer is relaxed and comfortable. As I suffer from neck pain l find the lie back chairs for hair-washing and a relaxing head massage is a bonus for me. Thank you for such a lovely service.

Relaxing pampering session.always warm and welcoming by all staff. Ashleigh knows her stuff. A very pleasurable Morning worth every penny. Nice to have one person to do hair and beauty. Highly recommended.quality service and products

a

Lovely hair experience- thanks Lindy

As ever spent a lovely few hours at Serenity - with the brilliant Vicky sorting out my roots! Great people, great colour and delicious biscuit . Thank you

All good as usual

Michael is a great hair dresser. He is lovely to chat to, puts you at ease and listens to what you want to have done to your hair. The head massage was also amazing. In an ideal world I would have my hair done there every two days but sadly do not have the time to indulge myself that much. Lovely decor and relaxed friendly and peaceful environment. OH and I passed my assessment with distinction with not a hair out of place! Thanks Guys x

Always have a pleasant, professional experience here. Relaxed atmosphere, convenient location, good stylists.

Had a facial at this lovely salon. Staff were attentive and helpful and it was one of the best facials I have had in a long time with the added bonus of a shoulder and head massage. Wonderful!

So happy with the service I have received today, amazing colour and beautiful cut and blowdry. Very professional, knowledgable and friendly staff.Thank you Alyson❤xx

Been twice to Serenity for a manicure with lovely Georgina.I am so happy with My treatments will be back for more. She is so friendly and gentle with your hands.All other staff seem friendly too.Great products.

Love going to Serenity - Vicky does amazing things to my unruly mop of hair and makes it an amazing colour at the same time. Highly recommended to anyone in search of excellence!

New colours for a subtle new look. Guided expertly by Vicky. Love the warmth of colour. Happy customer again. Wouldn't go anywhere else!!

Thank you Claire, so glad you talked me into the colour you were right as always!! Great relaxing experience as always, everyone so friendly. Great head massage too. See you in 6 weeks!!!

I've been going to this hair dressers for quite a few years now and I cannot fault anything about them. Always asking if I want drinks, always friendly and my hair always looks exactly how I want! I have Vikki and she's lovely, she's a great hair dresser. I would definitely reccomend Serenity.

Had my haircut on Friday with Michael and just like the first time I am very happy....he even took time to try to show me how to blow dry and straighten my hair and how much product to use.....thank you.

Warm and friendly welcome at the salon. Ash listens and advises on hair styles for me. Perfect and manageable cut....love the look :-)

Had my first experience at Serenity last week after being recommended by a friend. Absolutely loved it, lovely salon with friendly, talented staff. Was given a thorough consultation prior to booking a colour appointment with Alyson, very pleased with it all and love my new hair!

My first experience at Serenity. I had highlights and a cut and blow dry with Abbie. I am so happy with the colour and cut. My treatment from start to finish was first class.

Friendly staff who know what they're doing, it's so refreshing.

Thank you Serenity. Can't wait to try your facials.

Clare cut my hair for first time this week.
She took time to talk through what I wanted and suggested her ideas. Very friendly too.

Absolutely outstanding treatment. I have never visited here before. The staff were very welcoming, very knowledgable regarding the treatments and services they offered. I informed the therapist that I had recently had a knee operation and she combined an anti inflammatory treatment into my massage for my knee for no extra. I have even booked myself a hair appointment for next week based on the service delivered today. Well done guys :)