Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,476 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Izzy

Gailynne Peters
18th Jan 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Very impressed with Izzy and her professionalism. Stunning salon, very organized and welcoming

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Response from Serenity Hair & Beauty Rooms

Hi Gailynne,

Thank you so much for taking the time to leave us such a lovely review. We truly appreciate it.

We are thrilled to hear that you were impressed with Izzy's professionalism and that you found our salon stunning, organized, and welcoming. At Serenity, we strive to provide the best services possible in a serene and comfortable environment.

We look forward to welcoming you back soon and providing you with another enjoyable experience.

Best regards,

The team at Serenity Hair & Beauty Rooms.

Fantastic facial

Letitia Banford
17th Jan 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

A truly wonderful experience. I arrived feeling low and left feeling a new women. Many thanks Kathryn for your devotion and magical ways .

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Response from Serenity Hair & Beauty Rooms

Hi Letitia,

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with us. Our team at Serenity Hair & Beauty Rooms strives to make each and every client feel relaxed and rejuvenated.

We are glad that Kathryn was able to make you feel like a new woman! We will be sure to pass on your appreciation for her dedication and magical touch.

Please do visit us again soon for another pampering session. We look forward to seeing you again!

Best wishes,
The Serenity Hair & Beauty Rooms Team

Great experience today

Jane Owen Schaumloffel
17th Jan 2026
Team Member: Lia
5.0

Lia has cut my hair before. As usual, I was very pleased with the trim and blow dry Lia did today. She suggested some movement in my hair (which is quite thin) and it looked super. Lia is lovely and friendly and very professional.

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Response from Serenity Hair & Beauty Rooms

Dear Jane Owen Schaumloffel,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a positive experience with Lia at our salon. It's wonderful to know that you were pleased with the trim and blow dry that she did, and even more so that she suggested some movement in your thin hair which turned out to look super.

We take great pride in the professionalism and friendliness of our team, and we are happy that Lia was able to provide you with both. We appreciate your continued support and we look forward to welcoming you back for your next hair appointment.

Sincerely,
The team at Serenity Hair & Beauty Rooms

Extremely Happy

Janine Marsden
17th Jan 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Another amazing, creative style by Mark who has shown me how to embrace my curls effortlessly after years of trying to straighten and battle the frizz.

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Response from Serenity Hair & Beauty Rooms

Hi Janine, thank you for taking the time to leave us such a lovely review! We're glad to hear that Mark was able to help you embrace your curls and make them look effortless. Our team is always committed to helping our clients achieve their desired look, and we're happy to know that we were able to do so for you. We hope to see you again soon for your next hair transformation. Thank you for choosing our salon! Best, The Team at Serenity Hair & Beauty Rooms.

Extremely Happy

Janine
17th Jan 2026
Team Member: Mark
5.0

Once again Mark has done a brilliant job. He has shown me how to effortlessly embrace my curls. Another fantastic, creative style which is so easy to keep after almost a lifetime of trying to straighten and battle frizz.

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Response from Serenity Hair & Beauty Rooms

Hi Janine,

Thank you so much for taking the time to leave such a lovely review about Mark's services at our salon. We are thrilled to hear that he was able to help you embrace your natural curls and create a style that is both beautiful and easy to maintain.

At Serenity Hair & Beauty Rooms, we strive to provide our clients with creative and personalized styles that work for their unique hair needs. It truly means a lot to us that Mark was able to achieve this for you.

We look forward to seeing you again soon and continuing to provide you with top-quality hair and beauty services.

Best,
The Serenity Hair & Beauty Rooms team

Colour and blow dry

Donna Harris
16th Jan 2026
Team Member: Lia
5.0

Excellent

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Response from Serenity Hair & Beauty Rooms

Hi Donna,

Thank you so much for leaving us such a lovely review! We are delighted to hear that you had an excellent experience at our salon. Our team works hard to ensure that each and every customer leaves feeling satisfied and pampered.

We appreciate your kind words and are thrilled to have you as one of our valued clients. If there is anything else we can do to improve your experience, please don't hesitate to let us know. We always appreciate feedback from our customers.

Thank you again for taking the time to review our salon. We hope to see you again soon for another amazing experience.

Best regards,

The team at Serenity Hair & Beauty Rooms.

Todaleen

Rosaleen Henry
15th Jan 2026
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As ever Mark did a great job - always great conversation too.

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Response from Serenity Hair & Beauty Rooms

Hi Rosaleen Henry,

Thank you for taking the time to leave this lovely review! We are so glad to hear that you enjoyed your experience at our salon with Mark. We agree, he is not only talented but also a great conversationalist!

We strive to provide a friendly and welcoming atmosphere for all our clients, so it's wonderful to know that Mark was able to make you feel comfortable and relaxed during your visit.

We truly appreciate your support and look forward to welcoming you back to our salon soon.

Warmly,
The Serenity Hair & Beauty Rooms team

Hair today

Anonymous
15th Jan 2026
5.0

Very nice experience and good understanding of my hair! Nice cut.

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Response from Serenity Hair & Beauty Rooms

Dear valued customer,

Thank you for your kind words and positive review. We are delighted to hear that you had a pleasant experience at our salon and that our team demonstrated a good understanding of your hair. We strive to provide quality services, and we are happy to know that we have met your expectations. We hope to see you again soon for your next hair appointment. Thank you for choosing our salon.

Warm regards,
The team at Serenity Hair & Beauty Rooms.

A Perfect Experience

Susan
12th Jan 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Post-chemotherapy, I booked an appointment to tidy up the tufty "new look". After the initial consultation, Izzy suggested a trim and was able to do it there and then. A luxurious shampooing, lovely towel turban, and the smartest short haircut ever. I'm coming back! All staff I met were friendly and considerate.

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Response from Serenity Hair & Beauty Rooms

Dear Susan,

Thank you so much for taking the time to leave us this wonderful review. We are delighted to hear that you enjoyed your experience at our salon after going through chemotherapy. We understand how important it is to feel confident and comfortable after such a tough journey.

We are so glad that Izzy was able to suggest the perfect trim for your new look and that you were impressed with the luxurious shampooing and towel turban. She is a talented stylist and we will be sure to pass along your kind words to her.

We truly appreciate your kind words about our friendly and considerate staff. We strive to create a welcoming and caring environment for all of our clients.

We can't wait to welcome you back to the salon and provide you with another wonderful experience. Thank you again for choosing Serenity Hair & Beauty Rooms.

Warm Regards,
The Serenity Hair & Beauty Rooms Team

A Perfect Experience

Susan Stewart
12th Jan 2026
Team Member: Izzy
5.0
Appointment verified by SaloniQ Software

Post-chemotherapy, I booked an appointment to tidy up the tufty "new look". After the initial consultation, Izzy suggested a trim and was able to do it there and then. A luxurious shampooing, lovely towel turban, and the smartest short haircut ever. I'm coming back! All staff I met were friendly and considerate.

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Response from Serenity Hair & Beauty Rooms

Hi Susan,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience with Izzy and the rest of our team at Serenity Hair & Beauty Rooms. We are always committed to making our clients feel comfortable and cared for, especially during times like post-chemotherapy.

We're glad that Izzy was able to provide you with the perfect "new look" and that you enjoyed the luxurious shampooing and towel turban. It's great to hear that you are already planning to come back for your next appointment. We can't wait to see you again and make sure you leave feeling pampered and confident.

Thank you for your kind words about our friendly and considerate staff. We take pride in creating a welcoming and inclusive atmosphere for all our clients.

All the best,

The team at Serenity Hair & Beauty Rooms

Great haircut

Kate Harris
3rd Jan 2026
Team Member: Izzy
4.5
Appointment verified by SaloniQ Software

Great haircut and blowdry, super friendly stylist who did exactly what I asked. Will definitely be back, thank you Izzy!

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Response from Serenity Hair & Beauty Rooms

Hi Kate,

Thank you so much for taking the time to leave such a lovely review for our salon. We are delighted to hear that you had a great experience with us and that Izzy provided you with a fantastic haircut and blowdry. It's always our goal to make sure our clients leave feeling happy and satisfied with their service. We truly appreciate your support and we look forward to welcoming you back to the salon in the future.

Warmly,
The Team at Serenity Hair & Beauty Rooms

Facial

Sue Harrison
3rd Jan 2026
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

This was the most relaxing facial I have ever had and I will definitely come again - next time for a longer one. Thank you Kathryn

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Response from Serenity Hair & Beauty Rooms

Dear Sue,

Thank you so much for taking the time to leave a review for us. We are delighted to hear that you had a relaxing experience with us and that you are planning to come back for a longer facial. Kathryn will be thrilled to hear that her services left such a positive impression on you.

We pride ourselves on providing a tranquil and rejuvenating environment for our clients, and we are glad that we were able to deliver that for you. We look forward to welcoming you back for another refreshing experience in the future.

Thank you for choosing our salon for your self-care needs.

Best,
The team at Serenity Hair & Beauty Rooms

Amazing

Jan Eames
2nd Jan 2026
Team Member: Lia
5.0

Had a cut and colour by Lia, I was a bit nervous as I hadn’t had a salon colour for a while. Lia was amazing, made me feel and look great. I would definitely recommend her.

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Response from Serenity Hair & Beauty Rooms

Hi Jan,
Thank you for taking the time to share your experience at our salon. We are thrilled to hear that Lia made you feel comfortable and gave you a great new look. She is truly an amazing stylist and we are lucky to have her on our team. We appreciate your recommendation and hope to see you soon for your next visit.
Warm regards from the team at Serenity Hair & Beauty Rooms.

Haircut

Ms Rachel Costelloe
29th Dec 2025
Team Member: Izzy
4.0
Appointment verified by SaloniQ Software

Very happy with haircut listened to what I was wanting. Showed her couple of photos how I had had it previous. Very attentive and blow dried it straight which was nice to make a change. Very happy overall result thank you

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Response from Serenity Hair & Beauty Rooms

Dear Ms Rachel,

Thank you for taking the time to share your positive experience with us. We are delighted to hear that you were happy with your haircut and that your stylist listened to your preferences.

We always strive to provide personalized and attentive services to ensure that our clients leave feeling satisfied with their new look. We are glad that you enjoyed the added touch of a straight blow dry.

Thank you once again for your kind words and for choosing our salon for your hair and beauty needs. We look forward to welcoming you back in the future.

Best regards,

The Serenity Hair & Beauty Rooms Team

Leg Wax

Vanessa Bowdler
29th Dec 2025
Team Member: kathryn
4.5
Appointment verified by SaloniQ Software

Polite and friendly.
Professional.
Would not hesitate in reccomending Serenity.

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Response from Serenity Hair & Beauty Rooms

Dear Vanessa,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a polite and friendly experience at our salon. Our team takes great pride in providing all of our clients with a professional and welcoming atmosphere.

Your recommendation means the world to us and we truly appreciate your kind words. We look forward to seeing you again and continuing to provide you with top-notch hair and beauty services.

Best regards,
The team at Serenity Hair & Beauty Rooms

Great cut

Chris Harmer Brown
28th Dec 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Lovely place - fantastic stylist and a great cut

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Response from Serenity Hair & Beauty Rooms

Dear Chris Harmer Brown,

Thank you so much for taking the time to leave us a review about your recent visit to our salon. We are thrilled to hear that you had a lovely experience and that our stylist provided you with a fantastic cut.

At Serenity Hair & Beauty Rooms, our goal is to ensure that each and every one of our clients leaves feeling their very best. It's wonderful to know that we were able to achieve this for you.

We truly appreciate your kind words and we look forward to welcoming you back in the future.

Best regards,
The team at Serenity Hair & Beauty Rooms

Excellent as always

Marianne Smith
27th Dec 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia always does a great job of my hair cut. Dead straight & not complicated but even so I always trust her & it always looks great.

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Response from Serenity Hair & Beauty Rooms

Dear Marianne, thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Lia at our salon. We pride ourselves on providing excellent haircuts that leave our clients feeling confident and satisfied. We are also happy to hear that you trust Lia and are always pleased with the results. We appreciate your support and look forward to seeing you again soon. Warmly, the team at Serenity Hair & Beauty Rooms.

Lovely experience

Nicole Edmunds
24th Dec 2025
5.0
Appointment verified by SaloniQ Software

Friendly stylist, really good quality colour and cut, helpful staff

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Response from Serenity Hair & Beauty Rooms

Hi Nicole,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a positive experience with us at the salon. Our team takes great pride in providing friendly and helpful service to all of our clients.

We're glad to know that you were happy with your stylist and the quality of your color and cut. We strive to provide the best services possible and it means a lot to know that our efforts are appreciated.

Thank you again for your kind words. We look forward to seeing you again soon at Serenity Hair & Beauty Rooms.

Best regards,
The team at Serenity Hair & Beauty Rooms

Gel Manicure

Lee Mayne
23rd Dec 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Very relaxing experience and great manicure with Kim. Will be returning and would recommend.

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Response from Serenity Hair & Beauty Rooms

Hi Lee, thank you for your kind words and for taking the time to leave us a review. We are so happy to hear that you had a relaxing experience and a great manicure with Kim. We pride ourselves on providing excellent services and it's always wonderful to hear when a client wants to return and recommend us. We appreciate your support and look forward to seeing you again soon. Take care!
Best,
The team at Serenity Hair & Beauty Rooms.

Mrs

Christine Fuller
21st Dec 2025
Team Member: Lia
4.5
Appointment verified by SaloniQ Software

As usual I was given a lovely welcome and treated with respect. Lia cut my hair wonderfully.

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Response from Serenity Hair & Beauty Rooms

Hi Christine,

Thank you for taking the time to leave us a review. We're thrilled to hear you felt welcomed and respected during your recent visit to our salon. We'll be sure to pass along your kind words to Lia for her wonderful hair cutting skills. We're grateful to have her on our team.

We always strive to provide a warm and inviting atmosphere for our clients and it sounds like we were successful during your appointment. We appreciate your support and look forward to seeing you again soon.

Take care,
The team at Serenity Hair & Beauty Rooms

Delighted with my hair style

Colleen Guy
19th Dec 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark always takes such care styling my hair and is an exceptional hairdresser.

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Response from Serenity Hair & Beauty Rooms

Hi Colleen,

Thank you for leaving such a lovely review about Mark! We are so happy to hear that you had a great experience with us and that Mark took such great care of you. We agree that he is an exceptional hairdresser and we are lucky to have him on our team.

We hope to see you again soon for your next appointment. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. Thank you again for your kind words and support.

See you soon!

The team at Serenity Hair & Beauty Rooms

Hair experience

Lianne
19th Dec 2025
3.5

This isn’t the first time I’ve had to return for a recolour, although I was grateful that Izzy was willing to redo it. I originally asked for a full head of foils. My hair was already blonde, with only brown roots that needed touching up. I wear clip-in hair extensions, so I made it clear that the blonde needed to match them. This wasn’t a big colour change, as I’d already been a faded blonde.

When I returned for the colour correction, my hair looked much lighter in the salon. However, once I got home and put my extensions in, they still didn’t match. I showed Izzy a photo and left the extension out for colour matching, but my blonde is still too dark. I’ve been blonde for two years and only wanted my roots topped up so I could wear my extensions. The ends of my hair are also noticeably darker than the roots.

I’ve been to other salons in East Sussex and know this is something that can usually be done in one session, especially as my hair was already light and in great condition. I feel awkward raising this again and hate complaining, especially as Izzy is lovely, but I paid £196.

At other salons, more hair is usually placed into each foil and more foils are used overall. At Serenity, it felt like the bleach and toner were taken out quite quickly, particularly underneath, which I believe is why my ends are still dark. I understand prioritising hair health, but I hadn’t had my hair done for six months and have thick, healthy hair.

This is a real shame because Izzy and the team have always made me feel welcome. Unfortunately, I didn’t get what I paid for. Ideally, I would like a refund, but I feel nervous about going back as I don’t want to upset anyone.

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Response from Serenity Hair & Beauty Rooms

Hi Lianne,
thank you for taking the time to leave us a review for your recent experience at the salon. We are happy to hear that the team made you feel welcome and comfortable when you came in.

We understand that you felt your foils were removed too quickly in the back, due to the application timings of picking out the previously not lifted hair to make you lighter at your root area the back section had already had its full development time. This is why the back was rinsed off and the top left to process for longer.

As was discussed with you prior to the start of your service we would be unable to lift your roots as light as desired, which was shown to you on a test cutting of your hair and we couldn't lift your ends lighter as they were already at the lightest level of blonde. It was explained that toner would be applied at the basin to neutralise out the warmth of your lifted roots and old end colour.

Thank you again for your review we appreciate your honest feedback.

Kind regards,
The Team at Serenity Hair & Beauty Rooms

Welcoming and thorough

Emily Kenworthy
15th Dec 2025
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

Thank you to Kathryn , a quick efficient,successful treatment today

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Response from Serenity Hair & Beauty Rooms

Hi Emily Kenworthy,

Thank you for taking the time to leave us a review. We're glad to hear that Kathryn provided you with a quick, efficient, and successful treatment during your visit. We strive to deliver excellent services to all of our clients, and it's always rewarding to receive positive feedback. We will be sure to pass along your kind words to Kathryn.

We hope to have the pleasure of providing you with future treatments and services. Thank you again for choosing our salon.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Hair colour

Lee Marr
13th Dec 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I really enjoyed my experience with Mark.
I was nervous but he put me at ease and was very kind and caring and talked me through everything!

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Response from Serenity Hair & Beauty Rooms

Dear Lee Marr,

Thank you for taking the time to leave such kind words about your experience at our salon. We are delighted to hear that Mark was able to make you feel at ease and provide you with a kind and caring service. Our team takes great pride in making our clients feel comfortable and relaxed during their appointments.

Thank you for choosing our salon and we hope to see you again soon for another wonderful experience.

Best wishes,
The team at Serenity Hair & Beauty Rooms

Great massage

Dominic Joyce
11th Dec 2025
5.0
Appointment verified by SaloniQ Software

A fabulous massage in a lovely warm, quiet room

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Response from Serenity Hair & Beauty Rooms

Dear Dominic Joyce,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a fabulous massage by our therapist Kim.
Our team at Serenity Hair & Beauty Rooms are committed to providing a relaxing and rejuvenating experience for our clients, and we are happy to know that we have succeeded in doing so for you.
We truly appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another fantastic experience.
Wishing you all the best,
The team at Serenity Hair & Beauty Rooms.

Blissful Facial!

Roz Perrott
9th Dec 2025
Team Member: kathryn
5.0

Kathryn is absolutely wonderful. Gentle but firm and I felt thoroughly pampered, relaxed and glowing after 55 minutes of her gorgeous ministrations. I live in London but next time I visit Hastings will definitely back! Many thanks.

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Response from Serenity Hair & Beauty Rooms

Dear Roz Perrott,

Thank you for taking the time to leave such a lovely review about your recent experience with Kathryn at our salon. We are thrilled to hear that you felt pampered, relaxed, and glowing after your 55-minute treatment. Kathryn is a highly skilled therapist who takes great care in providing our clients with top-quality service.

We are glad to hear that you will be returning to our salon the next time you visit Hastings. It was a pleasure having you as our guest, and we look forward to seeing you again soon.

Best regards,

The team at Serenity Hair & Beauty Rooms

Hair colouring

Clare Durling
6th Dec 2025
Team Member: Lia
4.5
Appointment verified by SaloniQ Software

Lia’s expertise and positivity really made me feel confident.

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Response from Serenity Hair & Beauty Rooms

Dear Clare,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that Lia's expertise and positivity made you feel confident during your visit to our salon. We truly believe that confidence is key when it comes to beauty and we are happy to have played a part in boosting yours.

We appreciate your support and look forward to welcoming you back to our salon soon.

Best,
The Serenity team at Serenity Hair & Beauty Rooms

Beauty Treatment

Karen F
5th Dec 2025
Team Member: Kim
5.0

I had a great beauty treatment with Kim. She was friendly and respectful. We had a good conversation too
She took care to explain the procedure and aftercare.
Many thanks Kim X, see you in January

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Response from Serenity Hair & Beauty Rooms

Hi Karen,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a great beauty treatment with our team member, Kim. We pride ourselves on providing excellent customer service and it is lovely to know that you felt respected and comfortable during your visit.

We always ensure to explain our procedures and aftercare thoroughly, so it's great to hear that Kim took care to do so. We look forward to seeing you again in January and hope to continue providing you with a wonderful salon experience.

Warm regards,
The team at Serenity

Hair cut

Monika Wengraf-Hewit
4th Dec 2025
Team Member: Lia
4.5
Appointment verified by SaloniQ Software

It seems like a good cut, thank you

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Response from Serenity Hair & Beauty Rooms

Hi Monika,

Thank you for taking the time to leave us a review. We're glad you are happy with your recent cut at our salon. Our team strives to provide top-notch services to all of our clients.

We understand the importance of a good haircut and we're delighted to hear that we were able to achieve that for you. We appreciate your support and we look forward to welcoming you back to our salon in the future.

Best regards,

The team at Serenity Hair & Beauty Rooms

Pedicure

Bruce
4th Dec 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Great pedicure really made a difference thank you

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Response from Serenity Hair & Beauty Rooms

Dear Bruce,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you had a great pedicure and that it made a difference for you. Our team at Serenity Hair & Beauty Rooms always strives to provide our clients with top-quality services.

We are passionate about creating a relaxing and rejuvenating experience for our clients, and we are thrilled that you enjoyed your visit. Your satisfaction is our top priority, and we are grateful for your kind words of appreciation.

Thank you for choosing us for your pedicure and for supporting our salon. We look forward to welcoming you back soon for another pampering session.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Wet cut

Rita Durden
4th Dec 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Always happy with the result of my hair cut.

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Response from Serenity Hair & Beauty Rooms

Dear Rita, thank you so much for leaving us a review. We are thrilled to hear that you are always happy with the result of your hair cut at our salon. It means a lot to us to know that we have consistently met your expectations. We strive to provide top-notch services and excellent customer service to all our clients. We appreciate your loyalty and support. If there is anything we can do to make your experience at our salon even better, please do not hesitate to let us know. Thank you again for your kind words and we look forward to seeing you again soon. Best regards, The team at Serenity Hair & Beauty Rooms.

Hair

Lauren
4th Dec 2025
Team Member: Phoebe
5.0

Lovely massage when washing my hair and perfect pin curls thank you

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Response from Serenity Hair & Beauty Rooms

Hi Lauren,

Thanks for leaving us a review! We're so glad that you enjoyed your experience at our salon. Our team always strives to provide the best services possible, and we're happy to hear that you were pleased with your massage and pin curls.

We hope to see you again soon and provide you with another relaxing and enjoyable visit. Thanks for choosing us!

Best,
The Team at Serenity Hair & Beauty Rooms

OPI Manicure

Dawn Peat
2nd Dec 2025
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

Kathryn was amazing from start to finish. My nails look amazing and the hand and arm massage was very relaxing. Beautiful surroundings and to top it all off, coffee and a delicious dark chocolate treat! What more could you ask for!! Thank you so much and will definitely be returning.

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Response from Serenity Hair & Beauty Rooms

Hi Dawn,

Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had such a lovely experience with our team member Kathryn. It's great to know that she made you feel relaxed and that you loved your nails.

We're also happy to hear that you enjoyed the beautiful surroundings and our complimentary coffee and dark chocolate treat. We always strive to make our clients feel pampered and happy, and we're so glad we could do that for you.

We can't wait to welcome you back to our salon and provide you with another wonderful experience. Thank you again for choosing our services.

Best regards,

The Team at Serenity Hair & Beauty Rooms

Bouncy Blowdry

Melanie Laslett
29th Nov 2025
Team Member: Phoebe
5.0
Appointment verified by SaloniQ Software

Lovely blowdry by new member of the Serenity team. Phoebe thank you for a swishy glamorous blowdry! 🙂

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Response from Serenity Hair & Beauty Rooms

Hi Melanie,
Thank you so much for taking the time to leave us such a kind review! We are so happy to hear that you had a lovely experience with Phoebe, our newest team member. We will be sure to pass along your kind words to her.
We strive to make every visit to our salon special and we are thrilled that we were able to give you a swishy and glamorous blowdry. Thank you for choosing to visit Serenity Hair & Beauty Rooms.
Take care!
Serenity Hair & Beauty Rooms Team

Blissful facial!

Kate Man
15th Nov 2025
Team Member: kathryn
5.0
Appointment verified by SaloniQ Software

I have previously had a pedicure and have now had a facial. Both with Kathryn and they have been excellent. She is a wonderful therapist. She is clearly highly skilled and very professional in her approach, and she has a touch which is strong, deep, and gentle, all at the same time! I highly recommend the longer facial. The head massage using pressure points was the best I've had. A great experience. I felt relaxed and slept so well last night. Thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Kate,

Thank you so much for your kind review. We're glad to hear that you had a positive experience with us, both during your pedicure and facial. We will definitely pass along your praise to Kathryn. She is truly a skilled and professional therapist, and we're lucky to have her on our team.

We're so pleased that you enjoyed the longer facial and the head massage using pressure points. As you mentioned, it's our goal to provide a relaxing and rejuvenating experience for all of our clients. We're thrilled that you left feeling relaxed and slept well afterwards.

Thank you for choosing us for your beauty needs. We hope to see you again soon at Serenity Hair & Beauty Rooms!

Best wishes,
The Team at Serenity Hair & Beauty Rooms

Fabulous

Kim
11th Nov 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia created a beautiful refreshed bright blonde colour from my grown out balayage

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Response from Serenity Hair & Beauty Rooms

Hi Kim,

Thank you for taking the time to leave a review. We are so happy to hear that Lia was able to create a beautiful refreshed bright blonde colour for you from your grown out balayage. Our team prides themselves on creating stunning and customized looks for each of our clients.

We appreciate your kind words and hope to see you back at our salon again soon. Have a wonderful day!

Best,
The Team at Serenity Hair & Beauty Rooms

Brilliant

Kim
10th Nov 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia did a brilliant job of turning my grown out balayage into bright blonde with a shadow root Leah and Phoebe were great at washing and head massages

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Response from Serenity Hair & Beauty Rooms

Hi Kim,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that Lia did a brilliant job on your hair and that Leah and Phoebe made your experience extra relaxing with their amazing head massages.

We always strive to provide top-notch services here at Serenity Hair & Beauty Rooms, and we are so happy to hear that we exceeded your expectations. We hope to see you back in our salon soon for another pampering session!

Best,
The Serenity Hair & Beauty Rooms team

A gem in the old town

Elizabeth
30th Oct 2025
5.0
Appointment verified by SaloniQ Software

Such a warm and welcoming place - great experiences with both Mark and Lia. Thank you xx

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Response from Serenity Hair & Beauty Rooms

Dear Elizabeth,

Thank you for taking the time to leave us a lovely review! We are so happy to hear that you had pleasant experiences with both Mark and Lia at our salon. Providing a warm and welcoming atmosphere for our clients is very important to us, and we are glad we were able to make you feel comfortable.

From all of us at Serenity Hair & Beauty Rooms, thank you for choosing us and we hope to see you again soon!

Best regards,
The team at Serenity Hair & Beauty Rooms

Hair cut

Anonymous
28th Oct 2025
4.5

Simply fantastic thank you Lia

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Response from Serenity Hair & Beauty Rooms

Dear Lia,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a fantastic experience at our salon.

It means a lot to us that you appreciate our services and we are so glad that we were able to meet your expectations. We strive to provide our clients with the highest quality of hair and beauty treatments and we are happy to see that reflected in your kind words.

We truly appreciate your support and we hope to see you again at our salon in the near future.

Best wishes,

The Team at Serenity Hair & Beauty Rooms

5 star stylist and salon

Jacqui
28th Oct 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Highly recommend. Perfect colour and perfect cut, nice coffee , a lovely friendly and welcoming environment. Cannot recommend Lia and team highly enough

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Response from Serenity Hair & Beauty Rooms

Dear Jacqui,

Thank you so much for your lovely review! We're thrilled to hear that you had a great experience at our salon. Lia and the rest of our team take great pride in providing perfect hair services and a warm, welcoming environment for our clients. We're glad you enjoyed the coffee too!

Your recommendation means a lot to us and we hope to see you again soon. Feel free to reach out to us if you need anything in the future.

All the best,

The team at Serenity Hair & Beauty Rooms

Thrilled with my new short and trendy hair.

Janine Marsden
25th Oct 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark had already shown me how to embrace my natural curls after years of tedious straightening. Today I discussed having a short asymmetric style with my curls. I totally trusted him and he absolutely nailed it. I am thrilled with it and had a lovely morning. Thank you.

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Response from Serenity Hair & Beauty Rooms

Hi Janine,

Thank you for sharing your experience with us. We are so happy to hear that Mark was able to help you embrace your natural curls and give you a fantastic new short, asymmetric style. Our team always strives to give our clients a great experience and we are thrilled that you had a lovely morning with us.

We appreciate your trust in our salon and we are glad that Mark met your expectations. We hope to see you again soon for your next hair transformation.

Take care,

The team at Serenity Hair & Beauty Rooms.

Miraculous

Bianca Eichler
21st Oct 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark, skillfully aided by Phoebe, transformed my box colour disaster into the most perfect colour I’ve ever had. It was a long day and many trips back and forth to the basin for yet another process. I was at no point unsure of the purpose of the many different stages my hair went through, and I can safely say I will never box colour again! All of this was done with unparalleled expert knowledge and I was particularly impressed with the way Mark was training Phoebe. As an ex teacher it makes my soul feel happy that there are still true apprenticeships out there where, given the right teacher, a desire to learn and a heartfelt devotion to the craftsmanship of such an exciting and ever evolving industry results in positive encouragement and growth in those who show up to learn.
Thank you Mark and Phoebe it was an absolute pleasure to have you do this for me.

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Response from Serenity Hair & Beauty Rooms

Dear Bianca,

Thank you so much for taking the time to share your positive experience with us at Serenity Hair & Beauty Rooms. We are thrilled to hear that Mark and Phoebe were able to transform your hair and provide you with the perfect colour. We are passionate about training and ensuring all our team are well trained and up to date. We are very fortunate to have such a superb stylist in Mark and we value his expertise in training.

We understand that it was a long day for you, but we are glad that you felt comfortable and well-informed throughout the process. At our salon, our team is dedicated to providing top-notch service and using their expert knowledge to achieve the best results for our clients. We are also happy to hear that our apprentice program is making a positive impact and helping Phoebe grow as a hairstylist under Mark's guidance.

Thank you for choosing us and we look forward to seeing you again for your future hair needs.

Best,
The Serenity Hair & Beauty Rooms team

Amazing! Would definitely come again.

Shannon Capon
14th Oct 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

I had a wonderful experience today, having the Indian head massage and a facial. Kim was lovely and helped me relax more than I have done in a long time! The room was so cosy and peaceful. I would definitely recommend and I’m hoping I’ll be able to go again soon.

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Response from Serenity Hair & Beauty Rooms

Hi Shannon,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a wonderful experience with us and that Kim helped you relax during your Indian head massage and facial. We strive to create a cosy and peaceful atmosphere for our clients, so we are glad to hear that you enjoyed it.

We appreciate your recommendation and we hope to see you again soon! Our doors are always open for you to come and rejuvenate.

Take care and stay relaxed,

The Serenity team

PETAR is absolutely amazing

Michelle Rose
6th Oct 2025
Team Member: Petar
5.0
Appointment verified by SaloniQ Software

He excels himself by being a hair artist as opposed to a hairdresser! Totally unique.

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Response from Serenity Hair & Beauty Rooms

Hi Michelle,

Thank you for sharing your wonderful review about our salon. We are thrilled to hear that you had a unique experience with our hair artist. We strive to provide our clients with exceptional service and we are glad to know that we exceeded your expectations.

We value your feedback and we will make sure to pass it on to our team. Your satisfaction is our top priority and we look forward to welcoming you back to our salon in the future.

Thank you for choosing our salon and for taking the time to share your experience. Have a great day!

Warmly,
The team at Serenity Hair & Beauty Rooms

Relaxing facial

Jane Jackson
26th Sep 2025
5.0
Appointment verified by SaloniQ Software

Wonderfully relaxing facial, I will rebook

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Response from Serenity Hair & Beauty Rooms

Hi Jane,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderfully relaxing facial at our salon. It always brings us joy to know that our customers are happy with our services.

We're glad to hear that you enjoyed your experience with us and we look forward to welcoming you back for another session soon. Our team at Serenity is dedicated to providing our clients with a relaxing and enjoyable experience, so we're happy that we were able to deliver that for you.

Take care and have a great day!

Warmly,
The Serenity Hair & Beauty Rooms Team

Always great!

Sandra Beard
25th Sep 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Another appointment with Mark,which is always relaxing - no need to worry as Mark always listens to your needs and with his experience, understanding and advice, I always leave feeling happy and content! Thank you Mark.

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Response from Serenity Hair & Beauty Rooms

Hi Sandra,

Thank you for taking the time to leave such a positive review about your experience with Mark at our salon. We are thrilled to hear that your appointment was relaxing and that Mark took the time to listen to your needs and provide expert advice.

At Serenity Hair & Beauty Rooms, our team strives to create a relaxing and welcoming environment for all of our clients, and we are delighted to hear that Mark's experience and understanding helped you leave feeling happy and content.

We can't wait to see you again for your next appointment. Have a wonderful day ahead!

Warm Regards,
The Serenity Hair & Beauty Rooms Team

An excellent cut

CS
22nd Sep 2025
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Very pleased, again.! My hair is curly and tricky to cut as it’s unpredictable what it might look like once it’s dry but Lia immediately understood. She is also interested to know my concerns and very gentle. Thank you Lia.

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Response from Serenity Hair & Beauty Rooms

Hi CS,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had another great experience with us! It's always a pleasure to work with curly hair, and we're happy to hear that Lia was able to understand and address your concerns. We will be sure to pass along your kind words to her.

We value your loyalty and appreciate you choosing our salon for your hair needs. Thank you again for your feedback and support.

Best,
The team at Serenity Hair & Beauty Rooms

Miss

Olivia Levett
20th Sep 2025
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

An excellent hollywood wax. Minimal discomfort, great technique, lovely chat. I’m super impressed! Will be coming back 🥰

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Response from Serenity Hair & Beauty Rooms

Hi Olivia, thank you so much for taking the time to leave us a review! We are thrilled to hear that you had an excellent wax with minimal discomfort and that you were impressed with Kims technique and lovely chat. We strive to make every client's experience as comfortable and enjoyable as possible. We are looking forward to seeing you again in the future. Take care and have a great day!
Best wishes,
The team at Serenity Hair & Beauty Rooms

Pedicure

Gill Hand
11th Sep 2025
Team Member: Kim
5.0

Great pedicure, very relaxing and very professional treatment

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Response from Serenity Hair & Beauty Rooms

Hi Gill, thank you for taking the time to leave us such a lovely review. We're so happy to hear that you enjoyed your pedicure and found it to be both relaxing and professional. Providing a positive and enjoyable experience for our clients is our top priority and we're glad we were able to achieve that for you. We look forward to pampering you again in the future. Take care! Warm regards, Team at Serenity Hair & Beauty Rooms.

Another excellent visit to Serenity

Colleen Guy
5th Sep 2025
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I look forward to my regular hair appointments with Mark. He is an amazing stylist and fun too.

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Response from Serenity Hair & Beauty Rooms

Hi Colleen,

Thank you so much for your lovely review! We're thrilled to hear that you enjoy your regular appointments with Mark. He truly is a talented stylist and we're glad that you also find him fun to be around.

Our team at Serenity Hair & Beauty Rooms always strives to provide a relaxing and enjoyable experience for our clients, and we're glad that Mark has been able to exceed your expectations.

Thank you again for your kind words and for choosing our salon for your hair care needs. We can't wait to see you at your next appointment!

Best,
The Team at Serenity Hair & Beauty Rooms