Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,427 verified reviews
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Value
Result
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Atmosphere
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Cut and blow dry

Linda Hobbs
7th Oct 2020
Team Member: Mark
5.0

I had a very enjoyable visit with Mark who cut my hair beautifully.
Will certainly be back.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Linda we look forward to seeing you next time! serenity

Treat out to help out

Anonymous
6th Oct 2020
Team Member: Imogen
5.0
Appointment verified by SaloniQ Software

I decided to treat myself to a pamper at Serenity after seeing an offer they had posted on their Facebook page. The Indian Head massage was amazing, it was so relaxing and the oil smelt lovely. The gel file & paint was done to perfection with a great range of colours to choose from. I then had a lovely wash & blowdry which came with a complimentary treatment which made my hair feel so soft and shiny. I can not fault the service, experience or atmosphere. Everything felt comfortable, safe, hygienic and totally relaxed. Thank you to all the team at Serenity!

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review we're so pleased you enjoyed your time hereat serenity with us! we hope to see you again soon for another pamper! thankyou from all at serenity x

Love it!

Sharon Fielder
6th Oct 2020
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great colour exactly what I asked for!
Enjoyed my visit always made welcome by all staff.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Sharon we look forward to seeing you next time! serenity

First haircut at Serenity

Penny Watson
4th Oct 2020
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Having recently moved to Hastings I was faced with the daunting task of finding a new hairdresser.

I chose Serenity based on the positive reviews they had and was not disappointed at all.
Ashleigh listened to me and gave me some great advice and tips. I have fine hair which I am trying to grow a bit longer. Rather than chopping lots of the ends as usually happens Ashleigh trimmed my ends and advised a further bigger cut in a few months when there is more length. I had a volumising treatment also and Ashleigh gave me advice on products to boost my fine hair.

I really felt it was good value for money and I will be returning for my next cut before Christmas.

Following my cut I was fitted in for gel polish removal and a nail treatment with Imogen. Unfortunately the gel I had applied elsewhere would not come off easily despite Imogen’s efforts and so I was not charged for it. Imogen explained why this could be and gave me some advice on what I should do.

I was very impressed with the friendly and professional service I received at Serenity and look forward to returning.

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Response from Serenity Hair & Beauty Rooms

Thank you very much Penny for the lovely review and feedback, we are so happy you have enjoyed your time spent with us at Serenity and we look forward to seeing you again for your Christmas hair do :)

Thankyou!

Sara Maynard
2nd Oct 2020
5.0
Appointment verified by SaloniQ Software

Treated my mum to get her hair done for her birthday! She loved the treatment and the service! Would highly recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you very much Sara for the great review & feedback, we are glad your mum enjoyed her time with us at Serenity :)

Hair cut/colour review

jessica samuel
2nd Oct 2020
Team Member: Lia
5.0

Really happy with my hair, will definitely be coming back. I felt very relaxed and really pleased with the final result and overall experience

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Response from Serenity Hair & Beauty Rooms

Thank you very much Jessica for the great review & feedback, we are glad you enjoyed your time with us at Serenity and look forward to seeing you soon.

Hair colour cut bowdry

Sian Hamilton
1st Oct 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Loved my new hair colour fabulous cut and dry walked out of the salon feeling amazing after my first time in salon since lockdown thanks to all the staff xxx

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review sian we look forward to seeing you next time! serenity

Cut and blow dry

Nikki Ripley
29th Sep 2020
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual a beautiful cut and blow dry with Vicky , love coming to serenity to get my hair done. All staff are very friendly and professional. Feel totally safe coming to serenity in the present circumstances, their hygiene standards are very high. Thanks guys and see you soon

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Response from Serenity Hair & Beauty Rooms

Thank you Nikki for you lovely review and feedback, glad you enjoyed your time here and felt safe. we look forward to seeing you again soon.

Facial

Liz Parry
28th Sep 2020
5.0
Appointment verified by SaloniQ Software

Amazing facial as always and just what I needed after so long without.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Liz, we look forward to seeing you on your next visit.

Brilliant

Elizabeth Conway
26th Sep 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Really good from start to finish. Loved the colour and cut and the blow dry was the best i have ever had. Thank you Lia.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Elizabeth! We are really pleased you enjoyed your experience with us at Serenity and of course, enjoyed your hair with Lia. We look forward to seeing you next time!

Tip Top Tuft Taming

Sally ann fitt
26th Sep 2020
Team Member: Mark
5.0

Top tuft tamer Mark is a total tresses triumph.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the fab review Sally Ann! We look forward to seeing you next time.

Great Visit

Carole Oaten
22nd Sep 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As usual it was a very enjoyable visit with a great result.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Carole! We look forward to seeing you on your next visit :)

So happy ....

Sue Richards
20th Sep 2020
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Wonderful new cut, listened, looked and came up with the perfect, flattering, easy to maintain style. So delighted. Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review Sue! We are really pleased that you enjoyed your experience with us and that you're happy with your new style! We look forward to seeing you next time :)

Back Neck and Shoulder Massage

Lucy Costelloe
19th Sep 2020
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

Ellinor was brilliant, asked what pressure I wanted and made sure I was comfortable. Really relaxing but also beneficial for getting to all my knots.
Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Lucy, we really appreciate your feedback! We are so pleased you enjoyed your experience with us and left feeling de-knotted! Look forward to seeing you next time! :)

Hair looking lovely again

Theresa
19th Sep 2020
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Ashleigh was great again - hair feeling and looking lovely. Totally brilliant and made sure I'm booked right up to Christmas ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review Theresa, we really appreciate your feedback and we look forward to seeing you on your next visit! :)

Amazing

Jane Dewar
17th Sep 2020
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is a highly talented hair dresser. He totally understands hair and listens to what you need. I highly recommend him.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jane, we really appreciate your feedback and look forward to seeing you next time! :)

Very Professional

Deanna Gabb
15th Sep 2020
Team Member: Abbie
5.0

Very pleased with the tint and foils natural look. As always a professional approach. Hannah the apprentice was was enthusiastic and washed and dried my hair extremely well.
Thank you .

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Response from Serenity Hair & Beauty Rooms

Thank you very much Deanna for the great review and feedback, we are glad you enjoyed your time with us here at Serenity and look forward to seeing you at your next appointment.

What a wonderful experience

Amber Ablitt
13th Sep 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I was really worried about going to the hairdressers as I was having quite a change and my hair was in a state! But Abbie was so friendly and reassuring, answering all of my questions & helping me decide on a style. I honestly couldn’t have asked for a better experience. The cut is beautiful and I’m so glad I did it now! Gracie was also lovely & gave me some good tips on aftercare. Really appreciated it all, thank you so much!

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Amber we're pleased you love your hair and your experience here at Serenity!

Colour and cut

Shelly Wilkinson
12th Sep 2020
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Brilliant hairdresser, knows how to cut curly hair and great with colour. Nice and friendly to chat to too.

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Response from Serenity Hair & Beauty Rooms

Thankyou so much for your lovely review Shelly! we're pleased you enjoyed it! Serenity

Lovely experience

Kirstie Paige
12th Sep 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely fresh hair cut but Lia & wonderful head massage too. Feeling good about myself.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Kirsty! we're pleased you enjoyed your time here and we look forward to seeing you next time! serenity

Attention to detail

Megan Mieta
11th Sep 2020
5.0

Abbie did a brilliant job, taking her time to explain how she was going to achieve the cut I wanted. She really knows what she’s doing. I have quite difficult, thick hair and she gave me exactly what I was looking for. She’s also very delicate which is a huge thing for me because I hate when my hair gets pulled when being brushed or cut. Highly recommend the salon and Abbie! The salon is clean and organized and the employees are professional and friendly.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Megan, we're so pleased you enjoyed your time here with Abbie and we can't wait to see you in the future!

Serenity

Hair

Michelle Walker
8th Sep 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Really enjoyable experience, so calming I fell asleep. As always Abby gave me the cut and blow dry that I wanted.

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Response from Serenity Hair & Beauty Rooms

Thank you so much Michelle for the lovely review, we are glad you have enjoyed your experience here at Serenity. Look forward to seeing you again soon.

Hair cut &bliw dried

Sheila Nixon
5th Sep 2020
Team Member: Michael
5.0

Excellent experience

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback Sheila, we are really pleased that you enjoyed your experience with us. Look forward to seeing you next time! :)

Glad to be back

Alison Purves
5th Sep 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

After 6 months, my hair was in desperate need of colouring and styling - Abbie worked magic and Hannah gave me a luxurious hair wash.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Alison, we look forward to seeing you again! Serenity

Great Salon

Madeleine Iddison
4th Sep 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Very professional service and always a nice welcome as always. It's a very popular salon and for good reason.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review and feedback Madeleine, we really appreciate it and we are pleased you enjoyed your experience with us! We look forward to seeing you next time! :) x

Glad to be back

Tabby Jovanovic
29th Aug 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

After a cut from Abbie I always leave feeling glamorous.
Thanks as always

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Response from Serenity Hair & Beauty Rooms

Thank you so much Tabby for the great review and feedback, we are glad to hear you enjoyed your experience with us all here at Serenity and we look forward to seeing you again soon.

Well Overdue eyebrow shape etc

Vivien Harrison
29th Aug 2020
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Lovely to have an appointment again at Serenity and fortunate to arrange one on the day with Ellinor who is great.

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Response from Serenity Hair & Beauty Rooms

Thank you Vivien for the great review and feedback, we are happy to hear you enjoyed your experience here with us at Serenity.
We look forward to seeing you again soon.

Hair Cut and T Section

Liz Dinmore
28th Aug 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Really pleased with my hair cut and colour. Would recommend Lia to family and friends. Good Job. See you soon

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Response from Serenity Hair & Beauty Rooms

Thank you very much Liz for the great feedback & review, we are happy to hear you enjoyed your services at Serenity.
We look forward to seeing you again soon.

Happy Haircut

Barbara Ivan
28th Aug 2020
Team Member: Lia
5.0

Lia has a nice soft touch and a relaxing manner, and I was very happy with my haircut.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Barbara! We are really pleased you are happy with your hair and we look forward to seeing you next time! :)

Such a lovely treat!

Sally Cooper
27th Aug 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thank you Lia for being so attentive and professional. I had such a lovely experience today at Serenity. My hair feels fabulous after waiting so long to have it cut! From the wonderful smell of the shampoo to the drying after the cut, my time at the salon was superb.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Sally! we're so pleased you enjoyed your time here! Serenity

Beauty

Sandra Beal
26th Aug 2020
Team Member: Ellinor
5.0

As usual I was made to feel welcome by the staff and Elinor and my treatment was e, cellent.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your feedback and review Sandra, we really appreciate it! We look forward to seeing you next time! :)

Amazing transformation!

Jenny Perrault
25th Aug 2020
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

After hiding under a hat for 3 months after home bleaching my hair and badly damaging it, I had several treatments at Serenity to repair it and Ashleigh has completely transformed it, can't thank her enough, love it so much!?

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Jenny! we're so pleased you love your hair and we loved seeing the transformation it looks amazing! Serenity

Fabulous as ever

Dee Daly
24th Aug 2020
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark has just done the most amazing cut and colour- he has done things to my hair today that I never thought possible. Utterly fabulous!

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Dee! we look forward to seeing you next time! serenity

Mrs

Debbie Feltz
24th Aug 2020
Team Member: Mark
5.0

Mark was very welcoming and very informative. Job well done

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review! serenity

First trip for a very long time

Anonymous
24th Aug 2020
5.0

Lovely visit to Serenity today, I hadn’t been for a couple of years and my hair was in need of some TLC. Lia was very good at understanding my needs and did a fantastic job at giving my hair a new lease of life. Social distancing measures were always strictly followed and Lia was friendly yet professional. She did a brilliant job.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review! we're pleased you enjoyed your time here! serenity

Pink

Lucy Spink
20th Aug 2020
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

First time in a salon and had the best experience and the best colour turn out :)

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review and feedback Lucy. We are really pleased you enjoyed your experience and your new pink hair! We look forward to seeing you again! :)

Excellent service

Susannah Farley-Green
20th Aug 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Eleanor did my eyebrows beautifully and Lia cut and coloured my hair expertly. I am now feeling like a new woman thanks to them and all the team at Serenity.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Susannah, we're so pleased you love your new hair and eyebrows! We look forward to seeing you next time!

Great hair cut

Anne Hamilton
19th Aug 2020
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Mark is a really experienced hairdresser who listens to what you want - and also allows time to discuss alternatives! Would recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review Anne, we really appreciate your feedback! :)

Fantastic Facial

Jo
19th Aug 2020
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Had the most amazing facial today, Ellinor knows everything about the products she uses and is skilled at her job, the salon has impressively remodeled the space to ensure everyone is protected from risk of covid. 5 stars for the salon and 5 stars plus for Ellinor, I definitely recommend her.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Jo. We are so pleased you enjoyed your experience with us at Serenity and of course, enjoyed your facial! We are really pleased you felt safe and protected during your visit and we look forward to pampering you next time! :)

Always felt safe in these worrying times

Melissa West
19th Aug 2020
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

She has a nice friendly manner and I am very pleased with the result after such a long gap due to the virus.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Melissa, we are so pleased you are pleased with your visit and experience with us at Serenity. We look forward to seeing you next time! :)

Always felt safe in these worrying times

Melissa West
19th Aug 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As I am a new client for Abbie, she took some time to get to know me which was excellent. She has a nice friendly manner and I am very pleased with the result.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Melissa, we're glad you enjoyed your experience with us!

Colour and blowdry

Chloe Watkinson
17th Aug 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

So so happy, everything discussed in my consultation has been included. Lia really listened and made sure I was happy with the chosen colours and toner. The whole experience was relaxing and I’ve left feeling really happy with my hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Chloe! We are so pleased you enjoyed your experience with us and enjoy your new hair! We look forward to seeing you next time! x

Brilliant as always

Sam Maitland
15th Aug 2020
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Can't recommend enough!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great review Sam!

Eyebrow shape & tint

Caroline Delpeache
15th Aug 2020
Team Member: Imogen
5.0
Appointment verified by SaloniQ Software

Very happy with finished result and safe and friendly service. Thank you Imogen!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Caroline! We look forward to seeing you next time :)

Manicure experience

Anonymous
14th Aug 2020
5.0

Ellinor is a delightful person to chat to and professional in her attention. A lovely experience after a long enforced absence! Thankyou.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review, we are happy you enjoyed your experience with us here at Serenity and look forward to seeing you again soon.

Excellent service

Louise Coopman
13th Aug 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I thought Abbie gave me excellent service: a highly professional haircut and she was very pleasant and, even better, not overly chatty as some can be. I was also delighted that there was no invasively loud music.

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Response from Serenity Hair & Beauty Rooms

Hi Louise, thank you so much for your great review and feedback! We are so pleased you enjoyed your hair and experience with us at Serenity. We look forward to seeing you next time! :)

Great hair cut

Nevin Purcell
12th Aug 2020
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia worked wonders on my very thick and curly hair. She evened out the mess I made myself over lockdown!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Nevin. We are really pleased you're happy with your hair!

Great service

Caroline Brett
11th Aug 2020
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was very helpful in getting the best balance with my colour, trying something new. She patiently explained my options. She then did a really good job on my highlights which are not the easiest as my hair is very long. I didn't feel she was cutting any corners and it looks really natural now so I'm really pleased. She also trimmed off exactly how much she said she would, so she won my trust with that! My usual stylist has left so I was a bit nervous about someone different but I was totally happy with Abbie and will definitely ask for her again. I thought she was very skilful.

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Response from Serenity Hair & Beauty Rooms

Hi Caroline, thank you so much for your great review and your feedback! We really appreciate hearing from you and we are so pleased you enjoyed your experience with us and of course your hair! We look forward to seeing you next time :)

Best colour I’ve ever had!

Mia Lovis
10th Aug 2020
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I hadn’t had my roots done or haircut since December due to lockdown, so was delighted to get an appointment at Serenity. As a new client I had to attend a consultation and patch test which was quick and easy. Upon attending my appointment, I was asked to sanitise and wear a mask. The salon was equipped with sanitiser throughout, and social distancing measures were in place. Mark was lovely and friendly and chatty throughout, and he has totally transformed my hair from dull and lifeless to blonde, bouncy and full of life. I can’t fault my experience at Serenity at all, it was very serene and I’ll be back soon!

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Response from Serenity Hair & Beauty Rooms

Hi Mia, thank you so much for your kind feedback and review, we really appreciate it! We are so pleased that you enjoyed your experience, felt safe and comfortable with the current guidelines in place and of course, that you enjoy your new hair! We look forward to welcoming you back next time! :)

Serenity a Serene place

Anonymous
9th Aug 2020
5.0

As always looked after really well.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your kind review! We are so pleased you felt very well looked after!