Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,439 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Immaculate gel nails

Dawn Poole
5th Jul 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is amazing, patiently let me try differently colours and my nails were painted immaculately.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Dawn, we are so pleased that you are happy with your nails and experience and we look forward to pampering you again next time :)

Blow Dry

Nicole Mackew
2nd Jul 2021
5.0
Appointment verified by SaloniQ Software

Fabulous service as always

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Response from Serenity Hair & Beauty Rooms

Thank you Nicola for your lovely review, we are pleased to hear you enjoyed your service with us and look forward to seeing you again! :)

Hair cut

Sheila Nixon
2nd Jul 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Perfect as useual

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Sheila, we are very pleased to hear you enjoy your experiences with us at Serenity :)

Very pleased :)

Mia Hows
1st Jul 2021
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I had a great experience and the atmosphere was amazing. Loved it and would recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Mia, we are really pleased you enjoyed your experience with us at Serenity and look forward to seeing you again next time.

IPL with Ellinor

Graham Keyse
30th Jun 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Once again (and to no surpise) Ellinor showed the ultimate professional approach, whilst making me feel totally at ease during my treatment. I, personally have had a very stressful and traumatic year, not least due to the pandemic and being treated with kindness and compassion by Ellinor and at her young age, is always a pleasure and a credit to the Serenity Team. What is sometimes a slightly painful procedure is not at all worrying or concerning when knowing I am in the hands and under the control of a qualified and well trained professional. Thanks as always.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Graham. We are so pleased that you feel worry and concern free on your visits to us at Serenity and feel safe and happy. It's always a pleasure and we look forward to seeing you again next time :)

Love it!

Sharon Fielder
29th Jun 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Wanted funky got funky!
Really impressed with Michaels skills. Colour & Cut.

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Response from Serenity Hair & Beauty Rooms

Thank you Sharon for you kind review! see you again soon.

Beautiful result!

Judy
29th Jun 2021
5.0

Although the appointment was very delayed, the salon had tried to contact me and it wasn’t any fault of Abbie’s. She did a fabulous job.

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Response from Serenity Hair & Beauty Rooms

Thank you Judy fr you lovely review, looking forward to seeing you soon.

Serenity Full body massage

Wendy White
26th Jun 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

One of the best massages I have ever had. Great technique, beautiful and relaxing surroundings. Friendly and professional ?

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Response from Serenity Hair & Beauty Rooms

Thank you Wendy for you lovely review, look forward to seeing you again soon.

Exceptional.....as always

Sue Giles
26th Jun 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I am blessed to have Vicky as my hairdresser, wouldn't be without her.
Serenity is like walking into family. Comfortable and welcoming.

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Response from Serenity Hair & Beauty Rooms

Thank you Sue, always lovely to see you. look forward to your next visit!

Great experience

Fiona Goodwin
26th Jun 2021
Team Member: Kim
4.5
Appointment verified by SaloniQ Software

Excellent service from Kim today, she really listened to what I wanted and it made sure to check in through the treatment to make sure I was happy with the results.

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Response from Serenity Hair & Beauty Rooms

Thank you Fiona for you kind review, look forward to seeing you again soon.

Hair tint and finish

Sarah Gordon
21st Jun 2021
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Excellent experience as always. Had booked a root tint but a full colour wasn't much more so had that. Tea and coffee always supplied and a complimentary head massage. Never, ever feels rushed, and the result always superb. Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Beautiful

Alexis Collins
20th Jun 2021
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

So happy with my highlights. Exactly the right shades of blonde for me. Ashleigh always listens to what I want and gives me beautiful hair. Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you Alexis, we are happy you love your hair! see you again soon.

Service

Inara
18th Jun 2021
5.0

Very professional and friendly service

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Response from Serenity Hair & Beauty Rooms

Thank you Inara for you kind review, look forward to seeing you again soon.

Lovely service

Charlie Baker
18th Jun 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is friendly and easy to talk to. He knows his stuff and I left with exactly what I want. Would highly recommend x

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Charlie, look forward to seeing you again soon.

Great Salon

Deanna Gabb
17th Jun 2021
Team Member: Abbie
5.0

I have been a client of Serenity since it first started up in St Leonards on Sea. The staff and service has always been interested in providing the best of hairdressing. Abbie takes the time to make sure l am happy with my cut and colour and has an excellent understanding of different processes. Gracie washed my hair this time and gave a relaxing head massage. I am pleased that there is now a loyalty card!!!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your time with us all at Serenity and we look forward to seeing you next time :)

Great job!

Claire Clarke
16th Jun 2021
Team Member: Ellinor
5.0

Professional job as always and a lovely, friendly experience! Can’t wait to see you again in two weeks! Having a pedicure too next time!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your time with us all at Serenity and we look forward to seeing you next time :)

Great pedicure & foot massage

Jo Pavitt
16th Jun 2021
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

Lovely to have a professional pedicure treatment again after so long being in lockdowns, with the added benefit of a therapeutic foot massage. Very pleased.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your time with us all at Serenity and we look forward to seeing you next time :)

Just the job

Anonymous
15th Jun 2021
5.0

Great haircut, thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Great experience and great haircut

Iceni Garner
15th Jun 2021
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Thank you, Abbie, for a really great graduated short haircut on my seven year old. She had a lovely time getting her hair washed (with a head massage) and cut back to her pre-lockdown style. Thanks also for the in-depth advice on colour. A lovely, friendly and professional experience as always.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Great as usual

Kim Main
12th Jun 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Super experience as usual

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Fabulous

Nina Fowkes
11th Jun 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I’m delighted with the whole experience at Serenity - had a long overdue hair cut and colour with Mark who really listened to what I wanted . The finished result is fabulous ! Highly recommend .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Shampoo & Haircut

Sharon Bartlett
11th Jun 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Good haircut with Michael, good head massage with Rachel

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Lovely experience

Katie Courtney-Bennett
11th Jun 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Wonderful wash and head massage, followed by expert cut and blow dry by Michael. I feel years younger! Great to be back and thank you all x

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

The Best Massage Ever

Louise Brooker
8th Jun 2021
5.0

I tried out the new beauty therapist last week and I can honestly say I experienced the best massage I've ever had. Kim listened to where my back was hurting, asked so many questions and then got to work. She has worked miracles and I couldn't be happier. I have spent/wasted so much money on other therapies to treat my muscle pain when all I had to do was book in with Kim! I will DEFINITELY be back and I live 35 miles away but will make the journey just to see Kim again. Thank you so much, I'm pain free for the first time in months.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your massage and we look forward to seeing you next time :)

I always love going to Serenity

Pen Wilcock
8th Jun 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I really look forward to visiting Serenity. It's not only that I feel confident of finding first-rate hairstyling in a beautiful place, but also that all the staff are so kind and calm and nice to be with. I've been going there years and never been disappointed. A very happy place. My hairdresser, Vicky, is brilliant.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Fabulous

Claire Williams
5th Jun 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

First time mark has coloured my hair and it's exactly as I hoped for, the cut as always is perfect .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Fabulous as always

Katie Day
5th Jun 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I arrived looking like Worzel Gummage and left looking like Jane Fonda!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Love it

Vicky James
5th Jun 2021
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I love the salon and the staff and so friendly thank you abbie for my hair cut i feel so much lighter and looking forward to talking more about a possible hair colour i will be making this my regular hairdressers

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Wash,cut and blow-dry

Mandie Miller
3rd Jun 2021
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thank you. My ragged split ended lock down hair has been transformed into luscious locks.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Amazing

Jackie Merchant
3rd Jun 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael took time, care and dedication to show and talk me through some hair techniques.
Absolutely made up with my haircut.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you love your hair and we look forward to seeing you next time :)

Vicky is brilliant

Ciara Bailey
30th May 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, Vicky did a brilliant job. I love my hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Ciara, we are so pleased you love your hair and we look forward to seeing you next time :)

Saving Hastings Hair!

Rosie Mayhew
26th May 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael could be living in Hollywood, working with movie stars, and yet he is here is Hastings, styling and saving the limp lank lockdown locks of someone like me. The whole team are kind and professional, and all deserve gold medals. I went in feeling bland and walked out feeling like a million dollars. X

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your fantastic review Rosie, we are so pleased you enjoyed your experience with us and left feeling a million dollars! We look forward to seeing you next time :)

A great experience

Lorna Dinning
26th May 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

This was my first time at Serenity. Vicky done an amazing job with my hair. She is clearly a very talented stylist with a great eye for detail. Very professional & friendly. I would highly recommend her. Hannah also did an amazing job washing my hair & was very attentive throughout. All in all a very pleasant experience & I will definitely be going back

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Lorna, we're pleased you are happy with your new hair! we look forward to seeing you again soon! Serenity

Colour

Rebecca Baldwin
24th May 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael explained very well what he was going to do with hair very pleased with the outcome highly recommended him

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Rebecca, we look forward to seeing you next time! Serenity

Hair cut

Caragh
24th May 2021
Team Member: Ashleigh
5.0

Had my hair cut the other week with Ashleigh and she done a great job I love it! it was well overdue and I now love my hair again thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Caragh, look forward to seeing you again soon.

Magical massage and beauty treatments with Elinor

Tina Mccaffrey
24th May 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor has a lovely welcoming nature and puts customers immediately at ease. She is highly professional and experienced in all that she does . She creates a magical experience.
Her full body massages are wonderful, you really feel that she knows where the knots and tension are and unlocks them ..the continuity of her flow of movements is so streamline .. that it leaves you feeling totally calm and relaxed after..
I have been coming to her for a number of years and will continue to recommend her to friends and family too.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Tina, we are so pleased you enjoyed your time here with Ellinor. thankyou again. Serenity

Good to be back

Sue McDougall
22nd May 2021
Team Member: Ashleigh
5.0

Due to Covid it’s been over a year since I’ve been Serenity. It was so nice to go back. I’ve just had an excellent haircut; the salon seemed extremely well organsised to be Covid Secure. As before it was a relaxing and enjoyable experience.

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Response from Serenity Hair & Beauty Rooms

Thank you very much Sue for your kind review, we are glad you enjoyed your experience with us, Thank you

Pleasure

Chrissie Rogowska
21st May 2021
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Sorted my hair out and it now looks and feels fabulous thank you so much see you again very soon...

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Response from Serenity Hair & Beauty Rooms

Thank you Chrissie for you lovely review, look forward to seeing you again soon.

Manicure and pedicure

Sandra Cattle
20th May 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Absolutely fabulous as always ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sandra, we are really pleased you enjoyed your experience with us and look forward to seeing you next time!

Hair appointment

Sandra Cattle
20th May 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Absolutely fabulous as always???

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sandra, we are really pleased you enjoyed your experience with us and look forward to seeing you next time!

Marvellous Mark

Jill Davidson
19th May 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I am so thrilled to have finally got myself to Mark. He's given me a completely different look which is very exciting and made me feel great. He is clearly very intuitive, listened to me and understood what would work for my lifestyle. Really really pleased. And he likes cats!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jill, we are so pleased you enjoyed your experience with us and your new look with Mark and we look forward to seeing you next time :)

Absolutely brilliant!

Abbie w
17th May 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Been in today to have my very out grown roots done back to ashy blonde! Vicky is incredible at hair and is very knowledgeable! Advised me on all the proper after care which I will be following, also treated myself to their INNOluxe treatment which has brought my dry hair back to life. Had an amazing hair wash by Lia and Gracie. Everyone that works at Serenity is so caring and lovely, I wouldn’t go anywhere else!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Abbie, we are so pleased you enjoyed your experience with us and that your hair has been brought back to life! We look forward to seeing you again soon :)

Amazing!!!!!!!

Pippa Handyside
15th May 2021
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Coming into the salon is like seeing old friends - welcoming and always pleased to see you in a sincere way. I left today feeling pretty and positive for the first time since Covid struck in 2020. So thank you Vicky for lifting my confidence and my spirits!x

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Pippa, we are so pleased you enjoyed your experience with us and that you feel much better! We look forward to seeing you next time :)

Great to get my sharp Bob back!

Anonymous
14th May 2021
5.0
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review! We are glad you are happy with the outcome of your hair!

Great waxing experience

Lucy Brett
14th May 2021
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Went in for a Brazilian Wax. The salon is nicely done out and feels very tranquil. Ashleigh was clearly an experienced waxer. Great technique so was not too painful. She put me at ease so was not embarrassed at all. She was very attentive to my feelings and checked several times that I was ok. Would 100% recommend her. I have found my go to waxer for this treatment. Well done Ashleigh.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Lucy, we are glad it was a comfortable experience for you! We look forward to seeing you again soon!

Fabulous hair

Sarah Mayes
13th May 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Fantastic hair and lovely experience. Everyone was lovely and Mark has taught me things about my hair I never knew that will definitely make it easier to manage. Feels like he made the effort to get to know me so my hair reflects me and my lifestyle!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sarah! we are so happy you love the outcome of your hair. We look forward to seeing you next time!

Love it!

Sharon Fielder
13th May 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Never disappoints!
Michael's skills surpass all expectations.
Lockdown hair transformed!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased that you're happy with the results of your hair and we look forward to seeing you next time.

Mrs

Anonymous
12th May 2021
Team Member: Lia
5.0

Lovely haircut very pleased with the results.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased that you're happy with the results of your haircut and we look forward to seeing you next time.

Beautiful hair cut

Francesca Coleman
12th May 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark gave me a beautiful hair cut. My hair looks so healthy and bouncy now and he listened to me when I said I want to keep as much of the length as possible. I’ve left with my long hair but it looks so much better and healthy. Amazing

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Francesca, we are really pleased that you are happy with your hair and we look forward to seeing you again another time.

Great to be back

Suzi Baker
12th May 2021
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Salon well organised, staff welcoming as ever. Really great to feel that customers and staff are keeping each other safe. A relaxing treat - first haircut in ages... Delighted with the result-love it!

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Suzi, we are really pleased you felt welcomed, safe, relaxed and of course enjoyed your results of the long awaited hair cut. We look forward to seeing you again.