Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• Upto 20% student discount on all hair and beauty treatments with selected stylists and beauticians
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 00:00 - 00:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.92
2,146 verified reviews
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Great experience

Sue Richards
17th Jul 2020
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

As always a brilliant cut and blow dry and great service. What a relief to get back in the salon - normality is returning. I was also impressed by the new arrangements for everyone's protection.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review and feedback Sue?

Cut and blow dry

Rita Spooner
17th Jul 2020
Stylist: Claire
4.5
Appointment verified by SaloniQ Software

So nice to have my hair done again after 4 months. Impressed with the new system.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review!?

Hair

Anonymous
15th Jul 2020
4.5

Fab appointment- covid secure procedures clear and professional and great service from Michael as always x

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review!

Hoorah for Mark!

Pattie Barron
15th Jul 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Such a pleasure to be back in the able hands of ace colourist and cutter Mark! His passion for his craft is clear to see. Great result. And he’s a lovely guy to boot. I can thoroughly recommend, and I’m a fusspot with tricky hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Pattie. We are so pleased you are happy with your hair and experience with us and Mark at Serenity. We look forward to seeing you next time!

Feel fresh and new

Theresa
15th Jul 2020
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Absolutely fabulous. Feel really good. Ashleigh is great - and I was so pleased as coloured my hair and thought oh dear but Ashleigh worked her magic ? Thank you so much

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Response from Serenity Hair & Beauty Rooms

Hi Theresa, thank you so much for your great feedback. We are really pleased to hear you're happy with your hair and experience. We look forward to seeing you next time.

Happiness

Carole Oaten
15th Jul 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

My long awaited visit was all that I hoped for. Service excellent, result great and all achieved in a safe, calm and relaxing environment. Abbie combines talent & efficiency with friendliness & humour.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Carole, we are so happy to hear you enjoyed your long awaited experience with us at Serenity and we look forward to welcoming you back next time.

Thank you

Elaine
13th Jul 2020
Stylist: Michael
5.0

Very happy and comfortable with the procedures set in place when I arrived for my hair appointment with Michael. Absolutely thrilled with my hair cut Michael and for being so attentive to what I wanted. Thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback Elaine, we are so pleased you enjoyed your haircut and experience with us. We look forward ro seeing you again soon?

Back , better than ever

Doran Landau
13th Jul 2020
Stylist: Michael
5.0

As always a fantastic cut from Michael,
Picked up our conversation were we left it off , all those months ago
So pleased Serenity back open
Brilliant

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the review Doran, it means a lot to us at Serenity! Look forward to seeing you next time?

First visit and happy.

Anonymous
13th Jul 2020
Stylist: Lia
5.0

First visit and was very pleased with my haircut, Lia did a great job and I was very well looked after

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review! We are pleased you enjoyed your first experience with us (and Lia) at Serenity?

Lockdown hair

Anonymous
12th Jul 2020
Stylist: Claire
5.0

I was really nervous today after so many weeks of being self isolated not going out etc , however my experience today was very professional and made me feel safe in this present climate. Thank you so much for the new me ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for such lovely feedback. We are really pleased that you enjoyed your experience and that you felt safe and comfortable during your visit to Serenity.

Title

Anonymous
12th Jul 2020
5.0

Always great service

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review.

Amazing comeback

Amy Eastwood
11th Jul 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

WOW WOW WOW... now that was something worth waiting for!

Upon arrival I loved the fact you were given your own individual PPE Goody bag which consisted of a mask you were asked to wear at all times within the salon before even stepping foot in the door

As per usual Lia was absolutely amazing and took me through what we were doing and really listened to what I wanted.

After lia working her magic on my hair which hasn’t been touched in over 7 months. Wow.. the final result is amazing! I could not be happier I love my hair so much and have already booked in for next time?

Thank you so much lia, you are so talented and are defiantly a miracle worker

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Response from Serenity Hair & Beauty Rooms

Thank you so much Amy for the brilliant review, we are so happy that the new guidelines we have had to put in place has impressed you and made you still feel comfortable with in the salon.
Your hair looked gorgeous after Lia had finished working her magic.

We look forward to seeing you again soon.
Serenity

Great visit

Marianne Smith
10th Jul 2020
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

So looking forward to my haircut today and it lived up to expectations. Place looked great and the rearrangement worked well. Thanks everyone.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the amazing review Marianne, we are so glad you enjoyed your time with us here at Serenity.
We look forward to seeing you again soon.
Serenity

Hair style

Anonymous
10th Jul 2020
Stylist: Claire
4.0

I have put my comments in the atmosphere box

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Response from Serenity Hair & Beauty Rooms

Hi there, thank you for your review and feedback. We'd like to apologise that you felt uncomfortable wearing a mask during your service today but we are glad that we could help with the plastic shield. With regards to the masks, although it is generally not compulsory for clients to wear one, we have made it one of our guidelines to keep both our team members and other salon customers safe. We hope you still enjoyed your experience with us at Serenity and we look forward to seeing you next time.

hair colour..roots :)

Celia Ward
10th Jul 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Lia did an excellent root colour touch up, and it looked and felt so good afterwards :) I have been very careful regarding safety with Covid, and this was my first time in a more general social environment. I felt very comfortable with the procedures set in place...and Lia had no trouble at all adding a mask protection to her visor (optional) :) Thanks Serenity!!!

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Response from Serenity Hair & Beauty Rooms

Hi Celia, thank you so much for your lovely feedback. We are really pleased you enjoyed and felt safe during your experience with us at Serenity. We look forward to seeing you next time :)

Fabulous haircut as usual

Suzi Baker
8th Jul 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Attentive, yet in line with social distancing, my first hair appointment after lockdown with Michael went just as well as usual!

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Response from Serenity Hair & Beauty Rooms

Hi Suzi, thank you so much for your great review. We look forward to seeing you next time.

I'm so pleased Serenity are open again!

Michelle Gardner
7th Jul 2020
Stylist: Lia
5.0

It was great to get my haircut by Lia again after 6 months. The changes they've made meant I felt safe going into the salon. I was given a mask and biodegradable gown (extra brownie points) as soon as I walked through the door. There was plenty of space and a really relaxed atmosphere. Lia worked her usual magic and the cut and dry was perfect. Well done Serenity you've done a fantastic job adjusting to the guidelines and it feels like you've gone above and beyond.

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Response from Serenity Hair & Beauty Rooms

Hi Michelle, thank you so much for your great feedback, it really means a lot! We are so pleased you enjoyed your experience with us at Serenity and look forward to seeing you next time.

First haircut since March ?

Eddie Cutts
7th Jul 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Great to be able to be back at the Salon, Serenity are doing a great job under the circumstances. So happy that they’re back.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Eddie. We are very happy to be back! :)

Excellence

Jodi Nelson-Tabor
6th Jul 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

A very good experience. Happy to be back.

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Response from Serenity Hair & Beauty Rooms

Thank you so much Jodi, it was a pleasure to have you back. Look forward to seeing you next time.

First haircut after lockdown

Jo Price
6th Jul 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Having read the Covid—19 guidelines from the salon, I knew I would feel safe having a haircut. PPE was handed to me straight away. It was good to see Abbie again and lovely to have my haircut finally. The whole experience was fine and the PPE didn’t affect me and Abbie was able to do her job normally whilst wearing the visor. I missed having a cup of tea but will take a little flask next time? Well done to everyone working at the salon, the safety of customers and staff seem paramount.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for such a lovely review and your feedback Jo, it means a huge amount to us. We are really pleased to hear your positive experience and we look forward to seeing you next time! (Hopefully we can serve you a nice pot of tea then too :) )

Welcome back

Anonymous
6th Jul 2020
4.0

I felt very comfortable and safe and was a pleasure to have my hair cut. Welcome back

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review.

Great experience

Melanie Clark
4th Jul 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Another great cut and colour by Michael. So good to be back in the salon. Well done Julie and the team for making it such a good experience.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Melanie, we are really grateful.

First time back

Tracy Gasson
4th Jul 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Hi. All the staff were very professional and well versed on the procedures that had been put on place. I felt comfortable and safe throughout my time in the salon. well done everyone.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Tracy, it means a lot to us.

Wonderful salon

Amanda Hobden
4th Jul 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Mark is an amazing hairdresser , very much attention to detail and makes me feel so welcome . Everyone in the salon are very friendly and a nice relaxed atmosphere. Highly recommend.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Amanda, we really appreciate it.

Miss

Sam Hunt
29th Mar 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Mark has cut and coloured my hair for the last few occasions and it now looks and feels the best it has on years. I am so pleased with the results, wouldnt go anywhere else. Highly recommended

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Sam.

Blissful

Elizabeth Heren
20th Mar 2020
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a lovely massage with Ellinor which left me calmer than when so walked in! She really put me at my ease straight away and is a very skilled massage therapist.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Elizabeth.

Cut and blow dry

Rita Spooner
20th Mar 2020
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

As always. Excellent service from Jess who washed my hair and Claire who cuts my hair.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Rita.

Calm and serene

Toby Sargent
18th Mar 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

A friendly and professional cut in calm and spotless surroundings. Thoroughly recommended.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Toby we look forward to seeing you next time, Serenity

5* Quality Services

Rodica Russell
12th Mar 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

That moment when you tell yourself " How wonderful You have taken the decision to walk on this road in Old Town Hastings and discover this Gem "
.... this is how I feel
Lucky and privileged to be a client of Serenity Hair Salon
Gratitude is what comes in my mind now ....
Everytime I step in this salon I feel pampered, by Michael and entire team, Kindness and 5* Quality Services.
Highly recommended.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Rodica we look forward to spoiling you next time! serenity

Haircut

Penny Hooper
12th Mar 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Amazing!

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Penny, Serenity

Haircut

Peter Prescott
11th Mar 2020
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Claire is my favourite hairdresser.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Peter, serenity

Great service

Madeleine Iddison
10th Mar 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

This is a great salon always busy with a nice atmosphere. It's clearly very popular and with good reason.
Excellent service with honest opinions as to what's needed. My hair looked and felt great as I left. Good coffee too.
Thankyou Abbie as always.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the brilliant review Madeleine, we are happy to hear you enjoy your time with us here at Serenity and look forward to seeing you again very soon.

Fab

Maggy Shearin
9th Mar 2020
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Fabulous service, fabulous hairdo always a pleasure

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Response from Serenity Hair & Beauty Rooms

Thank you very much Maggy, it is always a pleasure seeing you and we are glad you enjoy your time with us at Serenity.

Cut n blow dry

Hilary Farley
8th Mar 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

What a lovely stylist Lia is, gentle and kind and took the time to make me feel relaxed resulting in a fabulous cut. I’m delighted!

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Hilary, we're glad you enjoyed your time here, serenity

Highlights/lowlights cut and blow dry

Nicky Ripley
4th Mar 2020
Stylist: Claire
5.0
Appointment verified by SaloniQ Software

Had my first appointment with Claire today as the lovely Vicky is on maternity leave. Wow! I am very happy with my hair. Claire was very professional and friendly. The young lady who washed my hair was very professional and friendly too. Thank you again serenity .

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Response from Serenity Hair & Beauty Rooms

Thank you very much Nicky for the great review, it was lovely seeing you today and we look forward to seeing you again soon.

Fantastic!

Marie Ashton
4th Mar 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Always a delight getting a haircut at Serenity, Hastings. Mark is creative and attentive, delivering fabulous results.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review Marie, we look forward to seeing you again soon.

Hair cut

Eyesie Paine
3rd Mar 2020
Stylist: Claire
4.0

Claire was really lovely and professional.
I was very pleased with my haircut

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Response from Serenity Hair & Beauty Rooms

Hello Eyesie, we're glad you loved your hair cut and we are ever so sorry for the noise, unfortunately these things are out of our control but we always try to keep the salon as relaxing as we can for our guests. We look forward to seeing you again next time, serenity.

Amazing service

Vicky
3rd Mar 2020
Stylist: Nadia
5.0
Appointment verified by SaloniQ Software

Nadia and Abbie are wonderful, Amazing cut and blowdry by Abbie for my Auntie and amazing Colour by Nadia for me! I wouldn’t go anywhere else. Thank you so much, will see you again very soon!

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Vicky! we loved seeing you and can't wait to see you again! from all of us at serenity x

Disappointed

Lorna
1st Mar 2020
2.0

First time at this salon and had high hopes after reading the reviews but totally failed to meet expectations.

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Response from Serenity Hair & Beauty Rooms

Hello Lorna, we are so sorry you didn't enjoy your service with us, we will look into it further and will be in touch with you, serenity

Great cut

Dorothy Risley
1st Mar 2020
5.0
Appointment verified by SaloniQ Software

Great hair cut from Ashley as always. Always feel confident she understands what I want and what works for my hair.

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Dorothy we look forward to seeing you next time! serenity

Colour me happy

Sue Giles
29th Feb 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Exceptional colour work today by Abbie. And thanks to Nadia for a very stylish blow dry.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review Sue, we look forward to seeing you next time! serenity

Lovely staff, lovely place ❤️

Barbara Vincent
28th Feb 2020
Stylist: Nadia
5.0
Appointment verified by SaloniQ Software

As always the staff at Serenity make you feel very special and well looked after. Nadia is no exception. And I loved the way my hair looked after she blow dried it.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Barbara, we are so pleased you enjoy your visits to us at Serenity, and always look forward to seeing you x

Ashleigh

Hannah Hunt
28th Feb 2020
5.0
Appointment verified by SaloniQ Software

Got my hair cut with Ashleigh today (her name isn’t on the stylist list!).

A lovely, chatty woman, made me feel very comfortable! She made my hair look gorgeous and had lots of advice on products to use etc. Had a great experience with her today and will be coming back!

All the staff were so nice, helpful and sweet, particularly Hannah who washed my hair.

Thank you everyone for a lovely experience.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Hannah, we are so pleased you enjoyed your visit to us at Serenity and we look forward to welcoming you back next time x

Cut and blow dry

Michelle Bage
27th Feb 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Ive been having my hair cut by Abbie for a few year and find her attention to detail, knowledge and experience reassuring. I would also like to add my hair wash by Holly who was very lovely and does a fantastic head massage.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the kind review Michelle, we are really pleased you enjoy your visits with us at Serenity. We look forward to seeing you again x

Always a great service

Tabby Jovanovic
27th Feb 2020
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor always has a smile to greet you. She is so gentle that before you know it the wax treatment is over and done with.
Thank you ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Tabby, we are really pleased to hear your waxing treatment is as easy as possible! We look forward to seeing you again x

Amazing salon

Charlotte Kemp
26th Feb 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Excellent welcome from all staff! Mark is just a excellent hair dresser, amazing cut and unreal blow dry ! Best blow drys ever !

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the brilliant review Charlotte we are glad you enjoy your time with us here at Serenity, We also agree that Mark is excellent.

Total relaxation

Maxine Roach
26th Feb 2020
5.0
Appointment verified by SaloniQ Software

Had a fab massage yesterday can’t remember which therapist I had but she was perfect, couldn’t fault it ...thank you

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the great review, it was Kaitlyn that you had for your treatment for future reference.

Excellent as always

Tim Devlin
25th Feb 2020
5.0
Appointment verified by SaloniQ Software

Abbie was great as usual. Makes me look younger. Nadia is welcoming and is also a star

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Response from Serenity Hair & Beauty Rooms

Thank you very much Tim for the great review, we are happy that you enjoy your time with us all at Serenity

Waxing

Diane Bourner
22nd Feb 2020
5.0
Appointment verified by SaloniQ Software

Fantastic service as always great staff all round. Thanks Ashleigh

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Response from Serenity Hair & Beauty Rooms

thankyou for the great review Diane from all of us at Serenity

Sheer indulgence

Sarah Nicholls
21st Feb 2020
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I feel thoroughly spoilt when I have my facial . It's a wonderful relaxing treatment leaving me feeling chilled for the rest of the evening. Ellinor is so amazing

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Response from Serenity Hair & Beauty Rooms

thankyou for your lovely review Sarah we're glad you had a lovely time! serenity x