Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,439 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Brazilian wax

Issy
24th Feb 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Excellent service as always, thank you :-)

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Issy, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Perfection !

Stephanie Stephenson
24th Feb 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

As usual perfect cut always delivers !

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Stephanie, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Hair

Mandy (Mum) Searle
22nd Feb 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

She is amazing she knows exactly what I like and she is the best hair dresser just love her ❤️

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Perfect pixie cut

Jenny Perrault
13th Feb 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Fed up with my long hair, Ashleigh gave me a fabulous pixie cut, absolutely love it!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Perfect Balayage

Veronica Chessell
12th Feb 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Beautiful balayage as usual. Abbie is a fantastic hairdresser, she always listens to what I’m after and does a terrific job. I trust her ?!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Excellent cut

Elizabeth Clarke
11th Feb 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Another lovely cut from skilled hairdresser, thank you Ashleigh.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Amazing hair cut!!

Lucy Head
10th Feb 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

This was my second time at Serenity and Lia is fantastic. I had no photos for style ideas but she knew exactly what to do! Serenity is also a wonderful salon, I cannot recommend it enough!! Nothing better than treating yourself to a hair cut and a confidence boost.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Hair

Johanna Giles
9th Feb 2022
Team Member: Ashleigh
5.0

I had a really great visit , excellent cut, and style.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Amazing

Maisie-Rose Coleman
8th Feb 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is always amazing, always leave in love with my hair. Friendly and great service! Hannah was also amazing! Lovely hair massage. Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Good experience

Nick Marshall
7th Feb 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Nice hair wash, good head massage, easy chatting. Good hair cut and good experience overall.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Cut blow dry

Pat Williams
7th Feb 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Good haircut and good experience with fantastic hairdresser

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Happy with results

Deanna Gabb
7th Feb 2022
Team Member: Lia
5.0

I don’t usually have my hair done on a Monday, but needed an appointment for a special event. The salon was quieter and more relaxing for me than later on in the week with relaxing music. Lia was very professional and l was happy with the results. Rachel gave me a very nice head massage and took great care washing and drying my hair. As usual all the staff were friendly and interested in their customers.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Wonderful As always

Rachel Hines
7th Feb 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

There’s something very special about Serenity. Ellinor just makes you feel relaxed and the treatment she offers is always second to none. Feel like a princess :)

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, we are so pleased you enjoy your visit with us and we look forward to seeing you again soon :)

Excellent cut and colour

Selena Chester
5th Feb 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

So pleased with my haircut and colour. Exactly what I asked for - thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Selena, we are really pleased you're happy with you hair and experience with us and look forward to seeing you again next time :)

Amazing

Vannessa Wallin
4th Feb 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie does my hair weekly and every time it’s fantastic. I absolutely adore Serenity and all the staff!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Vannessa, we are so pleased you enjoy your visits with us and we always look forward to seeing you! See you soon :)

Could not ask for more

Penny Macduff
29th Jan 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Feel good and look great. My daughter needed some self care - she came out looking and feeling a million dollars - THANKYOU

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Penny, we are so pleased your daughter enjoyed her experience with us and we look forward to seeing you both next time :)

Thank you

Alexandra Buhler
29th Jan 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Thank you Ellinor for such a lovely and relaxing facial this morning. It was a huge treat!

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Alexandra, we are so pleased you enjoyed your experience with us and we look forward to seeing you next time :)

Haircut

Judith Blyth
28th Jan 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Very relaxing, Lia was very kind and listened to what I wanted. Will be booking again.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Judith, we are so pleased you enjoyed your experience with us and we look forward to seeing you next time :)

Lovely salon

Shaheena Ball
28th Jan 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I am always happy with the cut and colour I get at Serenity. Friendly professional with theraphies beyond hair dressing.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your kind review Shaheena, we are really pleased you enjoyed your experience with us and we look forward to seeing you next time :)

Amazing neck & shoulder massage, and Elemis facial

Issy
28th Jan 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is a such a skilled beauty therapist; she is professional and warm and created a lovely and calm atmosphere in the treatment room. I had a 1/2 hour neck and shoulder massage followed by an hour long Elemis facial which was heaven, I can’t remember the last time I felt so relaxed and my skin looks and feels amazing.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Issy, we are so pleased you enjoyed your experience with us and we look forward to seeing you next time :)

Excellent treatments

Fiona Ford
27th Jan 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is very efficient, professional and always up beat. I have several treatments done by her and she does everything so well. Thoroughly recommend serenity and the whole team

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Good massage very cold room

Anonymous
25th Jan 2022
4.0

Kim the therapist gave me a very good massage. But the therapist room was very cold & the towels & bedding was cold, I kept my jeans & socks on because it was so cold, the heater was on but not efficient to warm the room. Last year I had a massage and the room was cosy & nice warm towels

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback, we are ever so sorry for the temperature of the room and will try our best to not let this happen again in future.
We look forward to seeing you next time :)

Efficient, relaxing and enjoyable experience at Serenity

Louise Noakes
25th Jan 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

What a wonderfully relaxing and enjoyable experience having my hair done at Serenity. The staff are so friendly and welcoming and nothing is rushed. My hair felt cared for and I will definitely be returning on a regular basis. There is such a good energy in the salon. Thankyou.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Great service from Ellinor

Yj
24th Jan 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor always pays attention to detail which is important with waxing treatments.
Salon atmosphere was calm as the music was not as loud as it has been in the past.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Highlights cut and bliwdty

Lana Miller
20th Jan 2022
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great cut care taken with colour , happy place
They care about the small things
All in all great experience

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Excellent

Tamsin Holmes
20th Jan 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Made comfortable from the beginning.
Michael has the too knowledge & is wonderful thank you

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Tamsin, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Happy Happy!

Nikki
18th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always a lovely, relaxing, fun time and Vicky was as excited as I was to get my hair to where I wanted it! Really happy with the results. Loved every minute I was there and Rachael the apprentice was really attentive, warm and professional.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Nikki, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Haircuts

Christine Fitzpatrick
18th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual good service with a smile

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Christine, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Massage treatment

Rosemary Varley
18th Jan 2022
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Great

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Rosemary, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

One Happy Client !!!

Dawn Simpson
18th Jan 2022
Team Member: Ashleigh
4.5
Appointment verified by SaloniQ Software

Ashleigh was great. Listened to my requirements and did a lovely cut & blow dry.
I would definitely ask for her again.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Dawn, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Silver toe

Elizabeth Allen
17th Jan 2022
Team Member: Ellinor
4.0
Appointment verified by SaloniQ Software

Elinor is excellent- friendly but not insisting on constant chat about what one did for Christmas etc. suits me as I like to get through some reading. Nd the pedicure treatment is a pleasure

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Elizabeth, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Hair cut

Stephanie Stephenson
17th Jan 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Fantastic cut Lia always gets it right !
Also waxing my eyebrows was a pleasant experience unfortunately I don’t know the lady’s name but I’m very pleased with results !

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Stephanie, we are so pleased you enjoyed your visit to us with Lia and Ashleigh. We look forward to seeing you next time :)

Excellent experience

Melissa Callaghan
14th Jan 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Fab colour and cut! Entertaining chat too!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Melissa, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Relaxed & Friendly

Sharon
14th Jan 2022
Team Member: Michael
5.0

Pleased as ever with hair cut.
I would like to say a big thank you to Beth for the best head massage I have ever experienced. ❤

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Balayage and cut/blowdry

Claire Clarke
13th Jan 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As usual at Serenity, I had a very professional treatment and a relaxing time. Abbie added a wonderful warmth to my hair, just to the top of my crown, and calmed down the colour to the ends. It looks and feels amazing! She also stayed late to finish my blow dry professionally and beautifully!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Claire, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Best hair colour EVER

Mia Lovis
13th Jan 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark saves the day once again! I wouldn’t trust anyone else to touch my hair colour again. Mark is the nicest, sweetest hairdresser and always gets my cut and colour spot on

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Mia, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Amazing

Carmel Bass
13th Jan 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Amazing! Abbie is fantastic and has such a gorgeous colour on my hair. As an autistic woman I find hairdressers hard but serenity always makes me feel comfortable.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Carmel, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Happy

Julia Van Coevorden
12th Jan 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I was really grateful to get a speedy response to my Instagram message on Sunday, asking if I could have an appointment on Monday or Tuesday. Everything was lovely as usual, from being greeted and welcomed, to the initial chat with Vicky to confirm styling and then hair wash & complimentary head massage, and then Vicky’s expert cutting & styling. The salon always looks attractive. Such a well-run business. Very happy to have my hairstyling looked after at Serenity!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Great

Sherene Zouehid
8th Jan 2022
Team Member: Michael
5.0

Great experience as always

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you enjoyed your visit with us. We look forward to seeing you next time :)

Fab start to 3022

Sue Richards
6th Jan 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark was as brilliant and caring as always. Really perked me up on a cold, dull day - thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sue, we are so pleased you enjoyed your visit with us and felt better. We look forward to seeing you next time :)

Wax

Anonymous
4th Jan 2022
Team Member: Ashleigh
5.0

Always very friendly and timely service. Very pleased

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Fabulous place Fabulous service

Nicole Mackew
31st Dec 2021
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Fabulous blow dry ! All set for New Year Thank you Mark !

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Really Happy!

Elissa Piper
30th Dec 2021
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I had my first ever balayage with Abbie today, and I'm over the moon with how it turned out! Abbie took lots of time to make sure she knew exactly what I wanted, and made me feel really comfortable.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Hair cut

Lin George
29th Dec 2021
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was brilliant as usual. Very satisfied with cut

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Relaxing

Sandra Beal
24th Dec 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a massage as well as other treatments. I felt so much more relaxed after. Ellinor was friendly and welcoming and made my visit enjoyable.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

My hair appointment

Jean Prior
24th Dec 2021
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

A lovely half an hour - all good

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Great experience

Angie Henney
23rd Dec 2021
5.0

Always a lovely experience - I always get what I ask for and with perfect service

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Very pleased

Janet Flaherty
20th Dec 2021
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Nice cut and blow dry.
Lovely customer service all round.

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Magic Hands

Vannessa Wallin
18th Dec 2021
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I am a bit anxious of touch so a massage was never something I have been interested in, that is until Ellinor. Abbie my amazing hair stylist at Serenity , recommended a massage with Ellinor as I have been experiencing severe body pain and migraines. I booked in for a back, neck, and shoulder massage and was amazed at how great I felt after. I subsequently booked another ,and then took the plunge to an Indian head massage , and oh my gosh it was amazing. Ellinor is a talented therapist and a very kind soul. I am now hooked on massage for the therapeutic,as well as the relaxation benefits! Book in with Ellinor! You won’t be disappointed! She has magic hands! Thank you Serenity!

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)

Pre Christmas haircut and shampoo

Dee Harvey
17th Dec 2021
Team Member: Ashleigh
4.5
Appointment verified by SaloniQ Software

Excellent as always

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review, we are really pleased to hear this and look forward to seeing you again soon :)