Serenity Hair & Beauty Rooms

46 - 47 High Street , Hastings, East Sussex, TN34 3EN

About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Our journey here at Serenity started when Julie Young (salon owner) decided to open her first salon business after being a hairdresser since the age of 16. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business. Julie excels at making sure each and every member of her team shows professionalism to the highest of standards with excellent knowledge in their specialist area. Julie breathes a continued passion into thriving business with a loyal team and great customers.
• Free wifi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• Upto 20% student discount on all hair and beauty treatments with selected stylists and beauticians
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 00:00 - 00:00
Thursday 09:00 - 19:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.92
2,146 verified reviews
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Filter by rating

Hair experience

Joan Wilson
21st Apr 2021
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Caring attention, thoughtful cut followed by blow dry and great result.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review Joan, we are really pleased you enjoyed your experience and hair cut with us and look forward to seeing you again.

So Professional, so wonderful

Kathy Howroyd
20th Apr 2021
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Really streamlined service, actually for me even better than before this Covid issue. The only thing I missed was the delicious coffee they used to be able to serve. So nice to have a hair cut, I am not usually too bothered but this one after so many months was special

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Response from Serenity Hair & Beauty Rooms

Thank you for your great review Kathy. We are so pleased you enjoyed your hair cut with us and felt special after many months. We look forward to seeing you again soon.

Pedicure

Natasha Baldwin
20th Apr 2021
Stylist: Hannah
5.0
Appointment verified by SaloniQ Software

She was fantastic.

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Natasha!

Haircut

Tuba Baran
20th Apr 2021
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Amazing job :) love him

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Tuba!

Root touch up and cut

Celia Ward
20th Apr 2021
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Another great experience. Lia is very friendly and considerate, and takes time for a customer to be happy with the hair cut...loved the cut! Consistently really good colour .

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Celia, we are so pleased you are happy with your hair cut and colour and enjoyed the experience with us. We look forward to seeing you again soon.

Thank you

Sharon Sherman
19th Apr 2021
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Surprised how fast Michael rang me to fit me in after the lockdown.
As per usual made to feel welcome, lovely hairwash and head massage and a great cut n blow dry. Feeling fresh n human again.
P.s forgot to pick up my loyalty card...damn?
Thanx Michael for another great cut n blow dry.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Sharon, we are so pleased you enjoyed your experience and hair cut with us and we look forward to seeing you next time and will have a loyalty card ready and waiting for you.

My post lockdown hair do ????

Anonymous
19th Apr 2021
5.0

Brilliant service as ever
Thank you
Thank you ♥️♥️♥️

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your experience with us at Serenity.

Absolutely fabulous

Maria Gonet
17th Apr 2021
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is a fabulous stylist and puts up with my no frills demands and always delivers a great cut.

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Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Maria, we are really pleased you're happy with your cut and we look forward to seeing you next time.

Re-done nails

Kathy Wenden
17th Apr 2021
Stylist: Imogen
4.5
Appointment verified by SaloniQ Software

Very pleased to be fitted in so quickly when 4 of my gel nails simply peeled off after my manicure on Wednesday. Although pleased with the new ones I did say at the time I felt the colour was different. It was checked but it is quite clearly a slightly different shade - even my husband noticed! It is subtle so I am perfectly happy to live with it but a little disappointed. Better luck next time I have them done. Thank you for your prompt attention.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review and feedback Kathy. Huge apologies about the above but we are pleased that we could fix this issue promptly for you and look forward to seeing you next time.

Brilliant as always

Jackie Eichler
16th Apr 2021
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Very overdue colour and cut. I feel so pretty!! Thank you so much. Can not recommend highly enough.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your kind review Jackie, we are really pleased you enjoyed your experience with us and feel great! We look forward to seeing you again next time.

Awaiting results and appointment

Michelle Eden
16th Apr 2021
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Great first impression but still waiting on phone call and to make an appointment

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Michelle, we can gladly confirm we have you booked in and look forward to seeing you then.

Delighted to be back!

Jennifer Hull
16th Apr 2021
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

Amazing as always, love the redecoration, everything safe & covid compliant too

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Jen, we are really pleased you enjoyed your experience, the redecoration and felt safe during these times. We look forward to seeing you next time.

Oh fabulous

Deborah Blyth
16th Apr 2021
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

I enjoyed the whole experience and my hair looked absolutely lovely.

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Deborah, we are really pleased you enjoyed your experience with us and we look forward to seeing you next time.

Michael hairdo!

Nicola
15th Apr 2021
Stylist: Michael
4.5

Fab post lockdown hairdo! Thank you! Relaxing and lovely head massage from Hannah!

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Nicola, we are really pleased you're happy with your hairdo and enjoyed your experience with us. We look forward to seeing you next time.

First haircut after lockdown

Sarah Taylor
15th Apr 2021
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

First haircut after lockdown. Abbie worked her magic as always. All the COVID-19 safety guidelines in place. Very happy. Look forward to the next one.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review Sarah, we are really pleased you enjoyed your experience with us and we look forward to seeing you next time.

Excellent

Kim Jackson
15th Apr 2021
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Absolutely lovely and done a great job

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Response from Serenity Hair & Beauty Rooms

Thank you for your review Kim, we are really pleased you enjoyed your experience with us and we look forward to seeing you next time.

So happy.

Jo Howkins
15th Apr 2021
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Lovely to see Vicky again. Great haircut. So wonderful to be tidy again. Thank you Vicky. X

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Jo, we are really pleased that you enjoyed your experience with us and feel tidy again. We look forward to seeing you next time.

1st haircut after six months! ?

Julia Van Coevorden
15th Apr 2021
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky listened to what I thought I’d like as my hair was longer than it’s been for years! She suggested what she thought would work and has given me a new look that I’m very happy with. Thank you Vicky! Another great haircut!

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Julia, we are really pleased you enjoyed your experience and new look with us and we look forward to seeing you next time.

Post Lockdown Trim

Rebecca J
14th Apr 2021
5.0

Very Welcome reshape by the ever - expert Michael . In a very Covid - safe environment . Thank you !

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Rebecca, we are really pleased you enjoyed your experience, your reshape and felt Covid safe with us and we look forward to seeing you next time.

Hairdresser

Elsa French
14th Apr 2021
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Exactly what I wanted very pleased

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Elsa, we look forward to seeing you next time.

Hair Cut

Janet Jupe
13th Apr 2021
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

It was so nice to be back seeing serenity staff especially Vicky who always takes time and patience with me on deciding on my hair. I had a fabulous head massage from the lovely Gracie and I love my hair cut from Vicky. Can’t wait to book again.
Missed you lovely people.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for the kind review Janet, we are really pleased you enjoyed your experience and hair with us and we look forward to seeing you again next time.

Hair today-gone tomorrow.

Mike Seaby
13th Apr 2021
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

Worth the long drive to come and see you again excellent.

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Mike, we are really pleased you enjoyed your experience and we look forward to seeing you next time.

I feel like a new woman again lol

Theresa
13th Apr 2021
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Thank you Ashleigh and rest of team for welcoming me back after such a difficult time. You worked your magic as always. Hair looks great. Brilliant team and a fabulous salon. Thank you Ashleigh and Serenity. See you all again soon.

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Theresa, we are really pleased you enjoyed your experience and we look forward to seeing you next time.

Lovely to get back to Srrenury

Jean Prior
13th Apr 2021
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

It was so nice to get my hair sorted out after 4 months - all calm and wonderful

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Response from Serenity Hair & Beauty Rooms

Thank you for the kind review Jean, we are really pleased you enjoyed your experience after a long wait and we look forward to seeing you next time.

Bliss

Berni Keane
23rd Feb 2021
Stylist: Ellinor
5.0

Any treatments I have had at Serenity have been friendly, professional and where the facials are concerned blissful.

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New colour & style!

Jayne Rogers
19th Dec 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Excellent service, Abbie is an excellent precision cutter, stylist & colourist. Excellent service from juniors et al, fab head massage, everyone lovely, friendly & warm. I feel thorough pampered & so pleased with my hair, well done to all.

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Cut and blow dry

Tracy Gasson
19th Dec 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

As always a beautiful cut making it easy for me to manage.

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Coping during difficult times

Deanna Gabb
18th Dec 2020
Stylist: Abbie
4.5
Appointment verified by SaloniQ Software

Abbie is always professional and thoughtful in her advice as to the best style and cut for my hair. I like the lie down chairs for hair washing as l have a bad back and it makes it easier for me. I have forgotten the name of the young lady that washed my hair however she washed it well and gave me a relaxing head massage.

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Cut & Blow dry experience

Gillian Griffin
17th Dec 2020
Stylist: Vicky
5.0

Excellent service as per normal despite the restrictions, my hair feels fab as always,love the way Vicky cuts my hair

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the amazing feedback Gillian, we are so happy to hear you enjoyed your time with us at Serenity and we look forward to seeing you again.

Always a pleasure

Karine Waldron
16th Dec 2020
Stylist: Ellinor
5.0
Appointment verified by SaloniQ Software

I had my 2nd Brazilian wax since the summer after months of lock down, and it was pain free this time!! Ellinor is absolutely delightful, and a consummate professional. She did a great job!
The salon is impeccable, and the treatment room was, as ever, clean, quiet, comfortable and relaxing...
The salon clearly takes pride in its responsibilities in maximising safety for everyone very seriously.
Thank you Ellinor! ?

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Response from Serenity Hair & Beauty Rooms

Thankyou for the lovely review Karine, we're so pleased you enjoyed your time here and we look forward to your next visit! Serenity

Wonderful

Anonymous
16th Dec 2020
5.0

Always lovely to have a treatment with Ellinor.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatment with us :)

Haircut in covid times

Michelle Bage
14th Dec 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Felt comfortable and safe while getting haircut and blow dried. All staff worn PPE which was excellent during this on going pandemic.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the brilliant feedback Michelle, we are happy to hear that you felt safe and comfortable whilst in the salon. We look forward to seeing you again soon.

Thrilled with new colour and cut.

Anne Mitchell
14th Dec 2020
Stylist: Lia
4.0
Appointment verified by SaloniQ Software

I was excited with my vibrant new colour and cut and had a very enjoyable session. Thank you.

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Response from Serenity Hair & Beauty Rooms

Thank you Anne for the review and feedback, we are glad to hear you enjoy your new hair and look forward to seeing you again soon.

Absolutely perfect

Dawn Poole
13th Dec 2020
Stylist: Abbie
5.0
Appointment verified by SaloniQ Software

Vicky usually does my hair but it’s not always possible to get an appointment with her so Abbie has cut and coloured my hair regularly and it always looks just as amazing as it does when Vicky does it. The salon was spotless as usual and I always feel at home there.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the amazing feedback Dawn, we are glad that you have enjoyed your time with us here at Serenity and we look forward to seeing you again.

Brilliant as always!

Carla Miller
12th Dec 2020
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

Ashleigh is always so attentive and makes my hair look and feel great! So happy with my hair style :)

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Response from Serenity Hair & Beauty Rooms

Thank you for the great feedback Carla, we are happy to hear you enjoyed your time with us at Serenity and we look forward to seeing you again soon.

Another great haircut!

Gill Cowlard
10th Dec 2020
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Even in the current difficult conditions it's always a pleasure to visit Serenity. It's lovely to have the confidence that I'll walk out feeling happy with my cut.

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Response from Serenity Hair & Beauty Rooms

Thankyou for your lovely review, so pleased you feel that way! serenity

Balyage

Sloane Phillips
10th Dec 2020
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent service as always! Love the way Vicky colours my hair. Always friendly and cheerful

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your feedback and review Sloane, we are really pleased you enjoyed your experience and hair with us at Serenity :)

Cut n blowdry

Keeley Pearce
10th Dec 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

Lia’s cut was Perfect as ever, fav stylist ever

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback Keeley, we really appreciate it and will pass this onto Lia for you :)

Always lovely to visit.

Sandy
10th Dec 2020
Stylist: Vicky
5.0
Appointment verified by SaloniQ Software

I love visiting this salon - it's professional, friendly and welcoming. Have been seeing Vicky for a few years now, who spends time to listen and help. Very happy.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for the great feedback Sandy, we are so happy to her you enjoy your time with us here at Serenity and we look forward to seeing you soon.

Always get what i want!

Judith Carpenter
9th Dec 2020
Stylist: Michael
4.0
Appointment verified by SaloniQ Software

A quality hair cut

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Response from Serenity Hair & Beauty Rooms

Thank you Judith for the positive feedback, we are glad to hear you are happy with your hair and we look forward to seeing you again soon.

Wet cut!

Sylvie Lawlor
9th Dec 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

She always cuts my hair and is always kind and proffessional! She also does an amazing head massage!

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Response from Serenity Hair & Beauty Rooms

Thank you for you kind review Sylvie, we are happy to hear you always have a great time with us here at Serenity and we look forward to seeing you again soon.

Great experience

Beverley Harling
8th Dec 2020
Stylist: Ashleigh
5.0

Great haircut, listened to what I needed, fab conversations and very relaxed.

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your kind review and feedback Beverley, we are really pleased you enjoyed your haircut and experience with us at Serenity :)

Satisfied as usual

Karen Roskell
8th Dec 2020
Stylist: Vicky
4.0
Appointment verified by SaloniQ Software

Always great to have my hair done with Vicky, she always knows what to do, and very friendly junior also.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Karen, we really appreciate hearing from you! :)

Christmas snip!!

Nick Marshall
8th Dec 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

A good cut as always!

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Response from Serenity Hair & Beauty Rooms

Thank you Nick, Look forward to seeing you again soon.

Fab cut

Claire Williams
7th Dec 2020
Stylist: Mark
5.0
Appointment verified by SaloniQ Software

First time seeing Mark , and certainly won't be the last . He is friendly, professional listens to what you want and i absolutely love the cut he has done.

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Response from Serenity Hair & Beauty Rooms

Thank you for the great review and feedback. We are glad you enjoyed your experience and haircut with us and we look forward to seeing you next time! :)

Consultation

Jayne Rogers
3rd Dec 2020
Stylist: Abbie
4.0

Welcoming, friendly, warm & excellent consultation advice. Look forward to returning for new hair!

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Response from Serenity Hair & Beauty Rooms

Thank you very much for your review Jayne, we really appreciate your feedback! :)

Loved it!

Lily-May Pennington
2nd Dec 2020
Stylist: Lia
5.0
Appointment verified by SaloniQ Software

I absolutely love my new haircut! Lia did an amazing job!!x

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Response from Serenity Hair & Beauty Rooms

Thank you so much Lily-May for the amazing review, we are happy to hear you love your new hair and enjoyed your time with us here at Serenity.
We look forward to seeing you again :)

Lovely hairdressing experience

Sophie
14th Nov 2020
Stylist: Ashleigh
5.0
Appointment verified by SaloniQ Software

I always like getting my hair cut with Ashleigh; she is really friendly, kind and takes time to discuss how I would like my hair cut/styled and make sure I’m happy with it. I’m always pleased with the finished result and it’s a lovely pampering experience coming to serenity. I have felt safe coming into the salon in the current climate knowing all the steps you are taking to increase safety and hygiene levels. I particularly liked that you are using biodegradable disposable products eg towels and gowns, to reduce the impact on the environment. Many thanks for a brilliant experience!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your feedback and review, we really appreciate it and look forward to seeing you on your next visit :)

Highly Recommend!

April Constable
13th Nov 2020
Stylist: Mark
5.0

Excellent service, experience and value for money. I travel 80 miles to see to get my hair cut and coloured at Serenity. Mark never fails makes my vision a reality! Thank you!!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback, we really appreciate it :)

Hair

June Potter
31st Oct 2020
Stylist: Michael
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair done with Michael. Thank You.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback, we really appreciate it :)