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Serenity Hair & Beauty Rooms

4.92
2,521 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
Email us Leave a review Book online
About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,521 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Full head

Lucy Siggs
4th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely lady, hair feels amazing and love the colour.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

A bikini wax that’s a nice experience!

Judy C
3rd Mar 2023
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

I booked a Brazilian bikini wax which isn’t something I look forward to, but Ellinor was super fast, friendly and a joy to chat to during the treatment. She was grrat and made the experience (almost) painless! I will definitely be booking in with her again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Hairdo

Nora Maunsell
1st Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie listened to what I wanted and did a wonderful job in my hair. Jayjay’s head massage was amazing too. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Hairdo

Nora Maunsell
1st Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie listened to what I wanted and did a wonderful job in my hair. Jayjay’s head massage was amazing too. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Serenity

Jo Pavitt
24th Feb 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Had a very nice blowdry today by Ashleigh & my fringe trimmed. Very friendly salon staff & lovely coffee too!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Have you finished?

Tabby Jovanovic
24th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Went for regular wax and after a chat and catch up we were all done. Ellinor is great at keeping me distracted hardly noticed what had just happened ??

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Excellent as always

Zohar Bahir
20th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is just amazing. Always fantastic results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Zohar. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Thank you Abbie!

Anna
18th Feb 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was brilliant as always. Got an appointment last minute and am super happy with my cut.

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Anna! We are really pleased you're super happy with your cut and we look forward to seeing you again next time :) x

Style refresh

Rebecca Wroe
18th Feb 2023
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great service and Mark did a fabulous refresh of style and amazing colour. Very happy ?

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Rebecca, we are really pleased you're happy with your style, colour and the service you received and we look forward to seeing you again next time :) x

Monthly great

Trisha Sharrod
17th Feb 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

A very enjoyable hour with Abbie,
she's always cheerful and happy but does a brilliant cut and dry

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Fantastic as is the serenity standard!!

Tanya Maplesden
16th Feb 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Fantastic service and skill set, perfect hair cut, thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

90 minutes of bliss.

Mrs Shiela White
14th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Very enjoyable experience. Elinor was very lovely and professional at putting you at ease. I would highly recommend the whole treatment of Elemis facial and cool lifting. My skin feels so soft and lifted today. Thank you Elinor.

Service
Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Relaxing manicure

Katie Courtney-Bennett
13th Feb 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Lovely relaxing manicure by Ashleigh. Thank you, Katie

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

A cut above the rest

Sue Giles
11th Feb 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great cut, fab service, thank you Vicky

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Ellinor nailed it

Sue Giles
11th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor provides exceptional service. Nails look fab.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Revisit after previous review

Kelly
11th Feb 2023
Team Member: Kalina
5.0

I left a previous review after which Kalina rang me to invite me back to rectify my hair. It couldn’t have been a more different experience. After mutual apologies I now have the haircut I wanted and felt valued as a customer. The pot of tea was also perfect. Thank you Kalina you showed you really cared about your customers.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kelly, we are really pleased you enjoyed your latest visit with us and are so pleased to hear that you are happy with the hair style Kalina gave you. Thank you for coming back to rectify your experience with us and look forward to seeing you again soon :) x

Haircut

Sharon Bartlett
10th Feb 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Very pleased with results

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thanks so much for your kind review Sharon, we're really pleased you are happy with your results and look forward to seeing you next time :) x

Intelligent hairdressing!

Alexandra
6th Feb 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Perfect from start to finish.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Wonderful

Anonymous
6th Feb 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always a wonderful experience at serenity, abbie and her magic scissors have once again sorted my hair into a beautiful shape, so glad to have found her!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Amazing service

Aw
3rd Feb 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I’ve started my new hair journey with Vicky to get the hair colour I wish for. She’s extremely knowledgeable regarding colour but was also honest with me that right now my hair is not in the best condition to be able to achieve my desired result which i hugely appreciate, she went over a few options with me and we’ve come up with a plan to be able to eventually reach my result with treatment options, I had a Fusio dose which has left my hair feeling amazing I can already feel the difference! Everyone in the salon is friendly and helpful, Looking forward to the next session!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Review

Anonymous
2nd Feb 2023
5.0

Ellinor was calm, attentive and professional which made me feel I was in safe hands. There is nothing I can think of that would have improved my experience except having to fill in a ridiculous form prior to the booking which was very questionable in terms of content and professional formatting - this did not reflect the service I received.

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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you felt safe and enjoyed your experience with us and apologies about the form, it is an automated form with our salon software but we have managed to deactivate this. We are really glad you are happy with the service you received and we look forward to seeing you next time :) x

Disappointing

Kelly
28th Jan 2023
2.5

Showed the stylist some pictures and told her I tend to wear my head curly with layers to lighten it, also discussed a fringe. The haircut I have couldn’t be more different. She went for a blunt cut, dried it straight without asking, and then said she didn’t think a fringe would work. Very disappointed and not even offered a drink.

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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and your feedback Kelly. We are really sorry for your initial experience but would like to thank you for coming back to us so we could rectify this for you and for your new review, we're so glad you left feeling happy. We look forward to seeing you next time :) x

Impromptu hair cut

Allison Bryant
28th Jan 2023
5.0
Appointment verified by SaloniQ Software

Never been here before as don’t live in the area - great tea, fabulous hair cut and great conversation - not to mention a decent brew! Thanks guys keep up the good work x

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your visit with us and look forward to seeing you again maybe when you are next in Hastings :) x

Rejuvenating visit to Serenity today

Jo Pavitt
26th Jan 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Rejuvenating visit to Serenity today. Had a lovely blow dry by Lia. I needed it & it was very relaxing & my hair looked great afterwards. Very pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jo, we are really pleased you enjoyed your visit with us and look forward to seeing you again soon :) x

Happy

Lucy Wilson
26th Jan 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Very pleased with cut & style. Whole experience 5*. Also Trainee washing my hair (red Vil on hair) was excellent & head massage the best I have had. Thank you both.xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Vicky

Anonymous
21st Jan 2023
Team Member: Vicky
5.0

Vicky is my go to stylist/colourist. Always very happy with everything that she recommends and does. Her patience and knowledge kept me coming back. The minute I walk in until the minute I leave is great. I’m so relaxed I’ve been known to fall asleep!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Excellent

Stephanie Stephenson
20th Jan 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always excellent haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

First time here

Anonymous
19th Jan 2023
4.5

Skilled, calm and efficient.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

I had wash, hair treatment and blow dry.

Anelia Mesinezi
18th Jan 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Kalina is an excellent hairdresser. Very professional, frendly and always listens to what the client wants which is extremely important.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Great mani padi

Zohar Bahir
16th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor has been doing my nails for a few years. Always superb. Many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Cut tint and blow dry

Jen Albrighton
16th Jan 2023
Team Member: Michael
5.0

Excellent service and entertainment as usual!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Drop in Appointment

Gillian Fountain
16th Jan 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Very warm personality. Made me feel very special. Excellent Head Massage. Superb cut and blow dry. I have booked my next appointment. Thank you Vicky.xx

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Haircut

Anonymous
13th Jan 2023
Team Member: Abbie
5.0

Great service as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you're happy with the service you received and look forward to seeing you again next time :) x

Pedicure

Janet Lacey
13th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Always have a fabulous pedicure

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Janet. We are really pleased that you enjoy your Pedicure with us and look forward to seeing you again next time :) x

Very nice haircut and colour

Alison Noyes
13th Jan 2023
Team Member: Abbie
4.5
Appointment verified by SaloniQ Software

As said, very nice haircut and colour!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Alison. We are really pleased you're happy with your haircut & colour and look forward to seeing you again next time :) x

Happy once again!

Julia Van Coevorden
12th Jan 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual, I’m very happy with Vicky’s work. She always listens, gives good advice and is an excellent stylist and hairdresser. Another great cut! And so nice to be in such a lovely, relaxing, well-run salon. Thank you.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Always very satisfied!!!!

Anonymous
12th Jan 2023
Team Member: Abbie
5.0

Comfortable temperature, very friendly!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Pleasant visit to Serenity today

Jo Pavitt
6th Jan 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Pleasant visit to Serenity today after Xmas & New Year. Had very nice blowdry by Ashleigh.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Excellence

Ursula Pethick
6th Jan 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael understands hair and his skill with cutting is beyond first class.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Great as always

Becky Fuller
6th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a Brazilian wax with Ellinor today, she was as charming and lovely as always, very quick and *almost* pain free ?
I always ask for Ellinor, she’s the best.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Amazing

Bianca Bueno
6th Jan 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great and really professional!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Elemis facial

Maddie Marley
5th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Absolutely amazing facial thank you so much . So relaxing & very professional will book again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Mr

Colin Halley
31st Dec 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Great service!

Lulu rafique
31st Dec 2022
Team Member: Abbie
5.0

All brilliant, as usual. Lovely salon, and lovely people. ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Hair appointment

Anonymous
30th Dec 2022
5.0

I don’t know my Hair Dresser’s name was thoroughly impressed and I love my hair thank you so much

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

New Year style

McLaren Fiona
30th Dec 2022
Team Member: Mark
4.5

Highly skilled - and entertaining!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Cut and blow dry

Nisha Ikegwuonu
28th Dec 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As always, fantastic hair cut and blow dry from Michael. I always go to serenity when I'm in town from London and it's always a pleasure. Great service from assistant who washed my hair too. Until next time!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Xmas Eve pampering

Leslie Lucas
24th Dec 2022
Team Member: Ellinor
5.0

Such a wonderful professional , Elinor is able to relate to her her clients on an emotional level, gives fantastic manicures and foot massages - PLUS is able to cope with 3 generations of my family, super excited on Xmas Eve❗️

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

SUPER!

Lilly Stuart
24th Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Lovely colour and style, and many thanks for keeping me warm. Thanks also to Rachel for her care and head massage!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Cut blow dry

Pat Williams
22nd Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

V good haircut as usual.
Great to chat to Vicky a relaxing experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Leave a review »
About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.