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Serenity Hair & Beauty Rooms

4.92
2,435 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
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About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,435 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Amazing service

Lydia Konov
26th Nov 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Great service as always. Very pleased with the final result.

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Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Lydia, we are really pleased you are happy with your service and result and look forward to seeing you next time :) x

Hairdressers

Beth
26th Nov 2022
5.0

Abbie is very professional,always does a fantastic job of colouring and cutting my hair,very happy!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Beth, we are so pleased you're happy with you hair and we look forward to pampering you next time! :) x

Excellent

Stephanie Stephenson
26th Nov 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Excellent hair cut despite my advice ! Coffee also was good .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Stephanie, we are really pleased you enjoyed your hair cut and coffee with us and look forward to seeing you next time :) x

Miss

Karen Harrison
24th Nov 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Have been coming here for 4 years, it’s always a pleasure. Would highly recommend ! A very talented team .

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Karen, we are really pleased you enjoy coming to us for 4 years, thank you for your custom and we look forward to seeing you next time :) x

Always absolutely excellent

Becky Fuller
23rd Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I’ve had a manicure, pedicure, a couple of facials and massages and a wax with Ellinor now and every time she makes me feel great, she’s really lovely and I’m so happy to have found her and Serenity. Hard recommend ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Becky, we are so pleased you enjoy a variety of treatments with us and you leave feeling great! We look forward to pampering you again soon :) x

Love my new hair!

Katie O'rouke
22nd Nov 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always have a wonderful experience at Serenity - Abbie is a fabulous hairdresser and I love my haircut and colour - thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Katie, we are so pleased you enjoy your experiences and hair with us at Serenity and look forward to seeing you next time :) x

Great!

Angela Pell
21st Nov 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Micheal carefully listened to what I wanted and then discussed the best way to achieve the end result. He is very knowledgable and friendly too. I had an amazing head massage from Hannah as well. Thankyou - I love the colour! A very professional experience all round.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Angela! We are really pleased you enjoyed your experience with us and are happy with your hair :) we look forward to seeing you next time x

Always a delight ..,.

Christine Shephard
20th Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

… I love visiting Serenity … great staff, and great service x

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Christine, we are so pleased you enjoy your visits with us and look forward to seeing you soon :) x

Best ever

Sam Robins
19th Nov 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

So.... been coming to this salon forever
I travel from Brighton.
Excellent standards and performance
Consistent
Massive recommendation

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Sam, we are really pleased you enjoy your experiences and grateful you make that journey to visit us and look forward to seeing you again soon :) x

Excellent - as always!

Pippa Handyside
19th Nov 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always the best of care from arriving to leaving!

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Cut, wash and blow dry

Sharon Bartlett
19th Nov 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great advice and haircut from Michael and lovely head massage from Beth.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Sharon, we are really pleased you enjoyed your experience and look forward to seeing you again next time :) x

Wonderful as always

Angla Chantler
18th Nov 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Highly recommended. Lovely staff, comfortable salon and great products.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Angla, we are really pleased to hear your feedback and look forward to seeing you next time :) x

Hair shampoo and blow dry

Anonymous
18th Nov 2022
4.5

I’m sorry I do not know her name. She was very careful and gave my hair a lovely wash and head massage. Sold me a shampoo and conditioner boxed set so all good.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review, we are so pleased you enjoyed your services with us and look forward to seeing you again next time :) x

Excellent as always

Anonymous
17th Nov 2022
4.5

Excellent as always

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your review, we are so pleased you enjoyed your services with us and look forward to pampering you again next time :) x

Fabulous blow dry

Selena Chester
17th Nov 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

So happy with my blow dry, thank you

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Selena, we are so pleased you enjoyed your hair service with us and look forward to pampering you again next time :) x

Consistently very good.

Madeleine Iddison
16th Nov 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I have been going to Serenity for quite a long time now. I'm impressed by their consistently high standards and the warm friendly atmosphere.
Abbie is a very talented practitioner and I'm so pleased to have her as my hairdresser.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Madeleine, we are so pleased you enjoyed your hair services with us and look forward to pampering you again next time :) x

Haircut

Nora Maunsell
15th Nov 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is an excellent hairdresser. She listens and advised and always does what is asked of her.
Today Rachel washed my hair and gave me a head massage which was very relaxing.
All staff are friendly and helpful.
Thank you

Service
Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review, we are so pleased you enjoyed your hair service with us and look forward to pampering you again next time :) x

Hair colour

Anonymous
14th Nov 2022
5.0

Michael was his usual charming professional self.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review, we are pleased you enjoyed your experience with Michael and look forward to seeing you next time :) x

Amazing Facial

Moira Swinbank
12th Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Thank you Eli for the most wonderful facial and I can't wait to book my next one. Moira

Service
Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Moira, we are so pleased you enjoyed your Facial Treatment with us and look forward to pampering you again next time :) x

My experience at the salon

Anonymous
10th Nov 2022
5.0

My stylist was Mark (unable to select him under therapist name above ! ) I am so pleased to have found a stylist with so much first class experience. He was therefore able to diagnose the problems with my hair and to begin to rectify these. He has a lovely relaxed approach in the salon as well as having great cutting skills ! What a find !

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review, we are so pleased you enjoyed your time with us and look forward to pampering you again next time :) x

Really happy results

Becky Fuller
7th Nov 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I’ve recently moved to Hastings. I’ve been to the same hairdresser in London for 18 years so was slightly nervous about going to someone new, but Kalina was brilliant, very welcoming, suggested a treatment to help my hair and gave me a really good cut that I’m so happy with.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Becky. We are so pleased to hear you love your fabulous haircut and look forward to seeing you again next time :) x

Massage and facial

Abbie
7th Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

As a birthday treat I had a massage and hour facial today with the lovely Ellinor, honestly have never found a better beauty therapist than Ellinor. She is incredible at all aspects and look forward to my next treat.

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Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Abbie. We are so pleased to hear you love your experience with us and look forward to seeing you again next time :) x

Fab colour

Amanda Dorgan
5th Nov 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Love my highlights and blow-dry, always happy my hair.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Amanda. We are so pleased to hear you love your fabulous hair and look forward to seeing you again next time :) x

Feeling fabulous!

Jenny Perrault
5th Nov 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Fabulous haircut by Vicky, loving it!?

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Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jenny. We are so pleased to hear you love your fabulous haircut and look forward to seeing you again next time :) x

Ms

Mary Pryce
5th Nov 2022
Team Member: Ellinor
4.0
Appointment verified by SaloniQ Software

It was very relaxing warm friendly experience.. Elenor is very understanding regards what once needs from a facial point of view . See you soon and thank you.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Mary. We are really pleased to hear you enjoyed your experience with us and look forward to seeing you again soon :) x

Lovely hair treatment today

Jo Pavitt
4th Nov 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Had a lovely hair treatment today along with my blow dry. My hair felt so soft.

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jo. We are really pleased to hear you enjoyed your hair treatment and blowdry with us and look forward to seeing you again soon :) x

Excellent as always

Alison Noyes
4th Nov 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia is pleasant, courteous and great at cutting my hair.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Alison, We are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

She's amazing

Jeanette Churchill
3rd Nov 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always lovely, always professional and always does an amazing job. I wouldn't let anyone else do my hair.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jeanette. We are really pleased to hear you enjoy your experiences with us and look forward to seeing you again soon :) x

Wonderful treatment

Gina Broughton
1st Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Indian head massage blissful relaxation thank you Elinor ??

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Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Gina, We are really pleased you're happy with your experience and look forward to seeing you next time :) x

Eleanor

Doon Mackichan
31st Oct 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is a goddess of all things beauty, her facials are sulime, but even with a waxing she will make you feel just fine ( it rhymes!)

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Doon, we are really pleased you're happy with your experience and look forward to seeing you next time :) x

Hair style

Nadia Sacelean
31st Oct 2022
Team Member: Kalina
5.0

Yes,I'm pleased whit the results so far
I'm waiting to have a first wash after this to see how it's going
Thank you

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Nadia, we are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Saved my hair

Ruth Kynoch
29th Oct 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark has been brilliant. Saved my hair after a lockdown bleach disaster. Bought it back from major breakages and candy floss texture to healthy strong hair. Still bleach blonde but super healthy. Love my cut too. Tried a bob and now have a gorgeous pixie cut.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Ruth, We are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Gel file and apiny

Claire Clarke
29th Oct 2022
Team Member: Ellinor
5.0

Lovely as always!!! Lovely atmosphere and chat with Elinor and so welcoming to my son (when he unexpectedly had to come with me!!)

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Claire, we are really pleased you're happy with your experience and look forward to seeing you next time :) x

An hour for just me

Deborah Blyth
27th Oct 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

At Serenity it’s always a very relaxing and very friendly experience but today most needed. I didn’t really care about my looks & hair because I felt so flat due to being in pain most of the week & didn’t really want Mark to put in his usual attention to making my hair look fabulous. But he went ahead non the less and he knows what I need anyway. It was such a boost. I felt looked after, head massaged, found myself relaxed and happy, and as usual came out of the salon with a really great hair cut and style and feeling a whole lot better than I did when I went into the salon.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Deborah, we are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Magic scissors

Patricia Slack
27th Oct 2022
Team Member: Abbie
5.0

Never been disappointed at Serenity

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Patricia, we are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Excellent - as always

Louise Constable
24th Oct 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Listened to what I wanted and pointed me in the right direction.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review, we are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Brilliant Job

Marina Epton
24th Oct 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I left the salon as usually very happy ! Brilliant job! Only Michael can do the best highlights!

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Marina, we are really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Facial and back massage

Dee Rees
23rd Oct 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Excellent treatments carried out in a competent relaxing way

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Dee. We are really happy to hear you enjoyed your treatments with us and felt relaxed and look forward to pampering you next time :) x

Ms

Hannah Russell
22nd Oct 2022
5.0
Appointment verified by SaloniQ Software

My daughter had her ears pierced here today. It was really nice in serenity and everyone we spoke to was very friendly. I’d had good communication from them in the lead up to the appointment and we were taken through as soon as we arrived. I can’t remember the name of the lady who did her ears but she was really friendly and tried her best to put our daughter at ease and did a great job of the piercing. Very happy, thank you!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Hannah. We are really pleased you and your daughter are happy and enjoyed your experience with us at Serenity. We will be sure to pass this onto Kim for you who did your daughters piercing :) x

Thank you

Sally Gallagher
22nd Oct 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Brilliant style director, so pleased with my hair, it was yellow and in such bad condition and she rectified it . only seen her once before ,but knew she would be able to make it so good.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Sally, we are so pleased you're happy with your hair and experience with us at Serenity and look forward to seeing you next time :) x

Lovely lowlights applied by Ashleigh

Jo Pavitt
21st Oct 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Lovely lowlights applied by Ashleigh today. Hair looks great, colour tone now is lovely. Plus great hair treatment & cut

Service
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Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jo, we are so happy to hear you are pleased with your Hair Colour & Cut and look forward to seeing you again soon :) x

Lovely lowlights applied today by Ashleigh

Jo Pavitt
21st Oct 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Lovely lowlights applied today by Ashleigh. Hair looks great, lovely colour tones now. Plus good haircut as well.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Jo, we are so happy to hear you are pleased with your Hair Colour & Cut and look forward to seeing you again soon :) x

Friendly space

Dawn Matthews
21st Oct 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I’m a new client and know I’ve made the best decision to visit Serenity. Cut and colours expertly done and amazed with the results- looking forward to my next visit. thank you Lia ?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Dawn. We're so pleased you enjoyed your first experience with us at Serenity and that you're happy with your hair and we look forward to welcoming you back next time :) x

Always the Professional

Jean Mockford
18th Oct 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is an outstanding stylist who maintains a consistently high standard of work.

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Excellent

Patricia Beasley
17th Oct 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Another lovely manicure.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Cut and colour

Claire Williams
15th Oct 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Fabulous as always thank you Mark

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Lia gave my hair Life!

Lizzy Steele
14th Oct 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

So needed a change, and after my consultation with Lia, I feel I have found a diamond of a stylist! She really made me feel heard, and treated me like a star! Thanks so much, I love my hair! Looking forward to you cutting my daughter’s hair this monty too! Xx

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Hair appointment

Jean Prior
14th Oct 2022
Team Member: Ashleigh
5.0

Lovely as usual

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Best style for years

Susan Miles
14th Oct 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Very gentle and a great understanding of what I wanted…very pleased with the outcome.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Fantastic!

Harriet
14th Oct 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Feeling a little apprehensive to have my first bikini wax Ashleigh instantly made me feel relaxed. The whole treatment was expertly done and with minimal discomfort and amazing results!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review, We are so pleased you enjoyed your experience with us and we look forward to seeing you next time :) x

Leave a review »
About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.