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Serenity Hair & Beauty Rooms

4.92
2,435 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
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About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,435 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Always very satisfied!!!!

Anonymous
12th Jan 2023
Team Member: Abbie
5.0

Comfortable temperature, very friendly!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Pleasant visit to Serenity today

Jo Pavitt
6th Jan 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Pleasant visit to Serenity today after Xmas & New Year. Had very nice blowdry by Ashleigh.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Excellence

Ursula Pethick
6th Jan 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael understands hair and his skill with cutting is beyond first class.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Great as always

Becky Fuller
6th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a Brazilian wax with Ellinor today, she was as charming and lovely as always, very quick and *almost* pain free ?
I always ask for Ellinor, she’s the best.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Amazing

Bianca Bueno
6th Jan 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great and really professional!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Elemis facial

Maddie Marley
5th Jan 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Absolutely amazing facial thank you so much . So relaxing & very professional will book again.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Mr

Colin Halley
31st Dec 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Excellent

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Great service!

Lulu rafique
31st Dec 2022
Team Member: Abbie
5.0

All brilliant, as usual. Lovely salon, and lovely people. ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Hair appointment

Anonymous
30th Dec 2022
5.0

I don’t know my Hair Dresser’s name was thoroughly impressed and I love my hair thank you so much

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

New Year style

McLaren Fiona
30th Dec 2022
Team Member: Mark
4.5

Highly skilled - and entertaining!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Cut and blow dry

Nisha Ikegwuonu
28th Dec 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As always, fantastic hair cut and blow dry from Michael. I always go to serenity when I'm in town from London and it's always a pleasure. Great service from assistant who washed my hair too. Until next time!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Xmas Eve pampering

Leslie Lucas
24th Dec 2022
Team Member: Ellinor
5.0

Such a wonderful professional , Elinor is able to relate to her her clients on an emotional level, gives fantastic manicures and foot massages - PLUS is able to cope with 3 generations of my family, super excited on Xmas Eve❗️

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

SUPER!

Lilly Stuart
24th Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Lovely colour and style, and many thanks for keeping me warm. Thanks also to Rachel for her care and head massage!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Cut blow dry

Pat Williams
22nd Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

V good haircut as usual.
Great to chat to Vicky a relaxing experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Feeling pampered!

Colleen Guy
22nd Dec 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

A few tweaks to my hair style and really pleased with the result and the colour! Thanks Mark

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Review

Anonymous
22nd Dec 2022
Team Member: Abbie
5.0

Abbie listened to what I wanted and styled my hair exactly how I wanted it. A really pleasant experience and a lovely hair wash and head massage ...lovely start to Christmas

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Happy

Jo Howkins
22nd Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always lovely to see Vicky and always end up with a great cut and a happy feeling.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Wonderful Michael

Stephen Bartlett
22nd Dec 2022
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

Lovely to see Michael again - we had a great chat!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Me time

Trisha Sharrod
22nd Dec 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

A lovely way to pass an hour, Abbie is such a friendly girl, like all the staff at serenity. I always come out of the saloon happy and relaxed knowing I've been treated well. It's the best

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Disappointed

Anonymous
21st Dec 2022
1.0

I ws sooo, disappointed to my hairstyle, as there was no hairstyle i went out as i came in, she only took a quarter inch off after asking her to take more, she , did see a picture of what i wanted as i took one in to show, she blow dries, put in rollers as i do myself, and it did look nice, nothing anyone cannot achieve by doing it themselves. I never complain but this was beyond a joke a £78 joke, sorry but i had to complain. Christine Caton

Service
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Result
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Response from Serenity Hair & Beauty Rooms

Hi Christine, we are so sorry to hear that you left us feeling disappointed with your Hair and we have taken your feedback onboard. We have tried to contact you several times this morning but sadly could not get through. If you could please get in touch with us via email or call on 01424444946 when you can as we would love to put this right for you. Apologies again that you were disappointed but we hope we can rectify this for you. Many thanks, Serenity x

Christmas Hair

Alison Purves
21st Dec 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As ever, everything about the salon experience was restful and true to the name “Serenity”.

I’m thrilled with my Christmas Hair. Abbie coloured, cut and styled exactly as I wanted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Very impressive

Sally Gallagher
19th Dec 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I have only been to see Kalina 3 times and she has changed my colour , gradually., I am so pleased with my hair and she is a lovely hairstylist .

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Fabulous

Sandra Cattle
19th Dec 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is lovely and my nail, toes and eyebrows look wonderful ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Fabulous

Sandra Cattle
19th Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual my hair looks amazing❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Pleasant visit to Serenity today

Jo Pavitt
16th Dec 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Pleasant visit to Serenity today. The decor is always nice but they have recently updated the interior again so it looks very attractive & lovely ambience. Had a nice blowdry by Ashleigh & very pleased with the result as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Cut and style

Christine Fitzpatrick
16th Dec 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Lovely haircut, very pleased with the result

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Silky smooth!

Kim Bond
16th Dec 2022
Team Member: Abbie
5.0

Always enjoy my visits! Abbie listens carefully and does such a great job - my hair is always commented on. Thank you so much- see you in the new year!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kim, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Best Hair dresser in town

Debbie Davis
15th Dec 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Love coming for haircuts with Mark. He’s great company and really spends time to get a great result and just what I want.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Debbie, we are really happy to hear you enjoy your experience with us and look forward to seeing you next time :) x

Mrs

Joanna Giles
15th Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Excellent. Both girls were kind caring and very professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Joanna, we are really happy to hear you enjoyed your experience with us and look forward to seeing you next time :) x

Dry cut!

Sylvie Lawlor
14th Dec 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia always does just what I ask for, she's lovely.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank so much for your great review Sylvie, we are really pleased you enjoy your visits with us and look forward to seeing you next time :) x

Eyebrow and chin wax

Lin George
13th Dec 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is really friendly and it's always a pleasure to be there. She always does a brilliant job.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank so much for your great review Sylvie, we are really pleased you enjoy your visits with us and look forward to seeing you next time :) x

Great haircut

Lin George
13th Dec 2022
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie very good as always. It's a pleasure to be there and Abbie is always friendly. Very happy with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank so much for your great review, we are really pleased you enjoy your visits with us and look forward to seeing you next time :) x

Back Wax

Richard Graham
12th Dec 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Friendly and efficient treatment.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Richard, we are pleased you enjoy your treatment with us and look forward to seeing you next time :) x

Brows and Lashes

Emma See
11th Dec 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is consistently excellent at brows and lashes. She has listened to how I want them and does it perfectly every time. It's the only place I've been where having brows and lashes done is super relaxing because I totally trust her!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Emma, we are pleased you enjoy your treatment with us and look forward to seeing you next time :) x

Great haircut

Sherene Zouehid
10th Dec 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael always does a brilliant job cutting and blow drying my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Sherene, we are pleased you enjoy your Hair Cuts with us and look forward to seeing you next time :) x

Always a lovely experience

Megan Mieta
10th Dec 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia always does a brilliant job of making me feel comfortable and making sure I’m happy the my hair. She is extremely skilled and confident with her ability so I always know I will be taken care of :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Megan, we are pleased you enjoy your hair with us and leave feeling happy and comfortable. We look forward to seeing you again next time :) x

Great experience

Anonymous
9th Dec 2022
5.0

Brilliant, hair stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Richard, we are pleased you're happy with your hair stylist and look forward to seeing you next time :) x

Highlights of Christmas

Dawn Matthews
9th Dec 2022
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Thanks Lia (and Beth) for today. Highlights and gorgeous Kerastase treatment just what I needed!
Happy Christmas to everyone at Serenity Hastings

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Dawn, we are pleased you enjoyed your visit with us and look forward to seeing you next time and Happy Christmas to you too :) x

Cut and bow dry

Anonymous
9th Dec 2022
Team Member: Vicky
5.0

Wanted a bit of shape and layering in my hair, without loosing the length. Vicky has done that to a tee, love my new hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased you are happy with your new hair and look forward to seeing you next time :) x

What a lovely experience!

Stephen Griffiths
8th Dec 2022
Team Member: Abbie
5.0

The experience at Serenity turns the chore of a haircut into a pleasure. Friendly staff, good service and an excellent cut!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Stephen. We are really pleased that you enjoy your haircuts with us and look forward to seeing you next time :) x

First class

Anonymous
7th Dec 2022
5.0

First class haircut as always

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

thankyou for your lovely review

Another great haircut!

Gill Cowlard
7th Dec 2022
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As usual I left the salon feeling so much happier with my hair than when I walked in!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review we look forward to seeing you next time!

Comments from Kathy

Kathy Howroyd
5th Dec 2022
Team Member: Ashleigh
4.5
Appointment verified by SaloniQ Software

Great, quick, no fuss

Service
Value
Result
Cleanliness
Atmosphere

Nice blow dry today at Serenity

Jo Pavitt
2nd Dec 2022
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Very nice blow dry today by Ashleigh. Very pleased with it, thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your lovely review Jo we look forward to seeing you again soon!

Excellence

Lucy wilson
2nd Dec 2022
Team Member: Abbie
5.0

Great Hair. Cut. Staff all smiley & welcoming. Great head Massage.
THANK YOU

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Lucy we look forward to seeing you again

Great haircut

Doran Landau
30th Nov 2022
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great saloon , lovely people and best of all Michael always gives a great cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Doran! We are really pleased you enjoy your hair cut experiences with us and look forward to seeing you next time :) x

Eyebrow tint and Manicure

Sue Swaffer
30th Nov 2022
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I love having my treatments with Ellinor, she’s so friendly and helpful, she gave me such a warm welcome on my first visit that I wouldn’t want to go anywhere else, thank you Ellinor!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review Sue! We are so pleased you enjoy your beauty treatments with us and look forward to seeing you again next time :) x

Enjoyable experience

Karen Reid
30th Nov 2022
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Very pleased with my hair cut and colour, delicious coffee, relaxing head massage and friendly salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your great review Karen! We are really pleased you enjoy your hair experiences with us and look forward to seeing you next time :) x

Colour and blow dry

Sharron Demmon
29th Nov 2022
Team Member: Kalina
4.5
Appointment verified by SaloniQ Software

Fabulous afternoon

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sharron, we are really pleased you enjoyed your afternoon with us and we look forward to seeing you again soon :) x

i always have a lovely time

Sheila Downs
28th Nov 2022
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

i'm so well looked after and look amazing when i come out

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sheila, we are really pleased you enjoy your time with us and feel great when you leave! We look forward to pampering you next time :) x

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About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.