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Serenity Hair & Beauty Rooms

4.92
2,496 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
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About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,496 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Great cut and blow dry

Tina Mallindine
2nd Jun 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

As always, amazing result and fab service with a great deal of humour and banter thrown in for free.

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Tina, we are really pleased you're happy with your experience and look forward to seeing you again next time :) x

Hairdo

Nora Maunsell
2nd Jun 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I was booked with Abbie but as she is incapacitated at present, Danielle did my hair. She listened to what I wanted and did exactly as I asked. I was very satisfied with the end result. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your experience and we look forward to seeing you next time :) x

Great cut, friendly chat

Alison Noyes
2nd Jun 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

The usual excellent cut and very pleasant service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your experience and we look forward to seeing you next time :) x

Great cut, friendly chat

Alison Noyes
2nd Jun 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

The usual excellent cut and very pleasant service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your experience and we look forward to seeing you next time :) x

First time cut

Abigail Doleing
2nd Jun 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Very efficient and caring. Attentive and kind.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your experience and we look forward to seeing you next time :) x

Lady Gardening

Kay Avery-Stallion
30th May 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Excellent technique and speedy efficiency

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Hair cut

Tin Tin
27th May 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Well experienced hair stylist did perfect job.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your haircut and look forward to seeing you next time :) x

Daring blue toe nails

Sarah Harrison
27th May 2023
Team Member: Ashleigh
4.5
Appointment verified by SaloniQ Software

A good experience. Ashleigh was friendly and skilful

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Lovely haircut

Christine Fitzpatrick
22nd May 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely haircut with a smile

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Christine, we are really pleased you're happy with your haircut and look forward to seeing you next time :) x

Lovely blow dry at Serenity today

Jo Pavitt
20th May 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Had a lovely blow dry by Ashleigh at Serenity today, very pleased with it. My hair looks & feels great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jo, we are really pleased you enjoy your hair with us and look forward to seeing you again soon :) x

Fantastic facial

Alison Levinson
19th May 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Yet another fantastic treatment by Ellinor. I get regular compliments on my skin since I started having regular facials. And she does fantastic back and shoulder massages which I couldn't do without. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoy your treatments with us and look forward to pampering you again next time :) x

10/10

Emily Wells
16th May 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Always a treat to have my hair cut and styled by the lovely Vicky. Serenity is a lovely team, always welcoming and the best service. Thank you. :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

Pedicure in an oasis

Barbara Denman
16th May 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Very happy with my perfect pedicure, my first since Covid, with Elinor who is a lovely, warm and calm presence, dare I add without sounding OTT, imparting the serene to Serenity?
I did mention I shall be back...Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

The Best

Barbara Denman
16th May 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark's professionalism, national/ international experience and personable service, all comes to the fore. He really listens and knows instantly what needs to be done, even better than I could explain. Feel really fortunate to have found him. Many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

The Best

Barbara Denman
16th May 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark's professionalism, national/ international experience and personable service, all comes to the fore. He really listens and knows instantly what needs to be done, even better than I could explain. Feel really fortunate to have found him. Many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

Great customer experience

Dee
15th May 2023
Team Member: Michael
5.0

Excellent customer service as always from start to finish.
Michael did an amazing job with my cut & colour. He always gives the best advice. Would happily recommend Michael & Serenity to everyone.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

Thank you Abbie!

Charlotte Bourne
13th May 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Amazing as always!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your treatments with us and look forward to seeing you soon x

Fabulous-again

Sally Grainger
13th May 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thank you Michael, I always feel so expensive when I leave the salon!

My nails are wonderful too.

Holiday ready!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you enjoyed your Hair & Beauty Treatments with us and look forward to seeing you soon x

Love my new look!

Sue Read
11th May 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark really knows how to work with curls and he listens to what I would like. I'm so happy with the look, just what I was after. And he talked through how to dry it at home for best effect.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review and feedback Sue. We are really pleased you enjoyed your experience with us and you're happy with your hair. We look forward to seeing you again next time :) x

Hair Cur

Sloane Phillips
9th May 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always love my hair after leaving the salon! Abbie always cuts and styles my hair beautifully

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased to hear about your experience and glad you enjoyed your time with us. We look forward to pampering you again next time :) x

Lovely Manicure

Gill Ramsay
8th May 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor makes you feel very relaxed and even though you know she’s on a timetable because she has other bookings, she doesn’t make you feel rushed. The end result is perfect and I’d definitely recommend her. and will be back for more! Thanks Elinor ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased to hear about your experience and glad you enjoyed your time with us. We look forward to pampering you again next time :) x

Wonderful experience

Zohar Bahir
5th May 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor did her magic and afterwards I felt like I have been on holiday for a couple of weeks. Many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are so pleased to hear about your experience and glad you felt much better afterwards. We look forward to pampering you again next time :) x

Recommend

Rhea
28th Apr 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Always extremely warm and professional. Highly recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Absolute Bliss

Sandra Beal
25th Apr 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a Indian Head Massage, it was so relaxing I actually fell asleep. Eleanor was welcoming and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Relaxing facial treatment.

Mrs Shiela White
25th Apr 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Very peaceful relaxing facial on heated and very comfortable treatment couch. ELINOR is a very competent and kind therapist who puts you at ease. I have the Elemis facial combined with Cool lift facial. Skin feels like silk afterwards. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

THANK YOU!

Lilly Stuart
25th Apr 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Lovely colour and hair cut. And thank you for looking after me.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Fabulous as ever!

Dee Daly
21st Apr 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark always makes my hair look amazing- I’m always thrilled with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Fantastic service

Tara Flood
21st Apr 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

This is my 3rd time visiting Serenity for waxing treatment with Elinor. She is friendly and professional and does a great job. I would really recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Relaxing blow dry at Serenity today

Jo Pavitt
20th Apr 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a very nice relaxing blow dry by Lia today. It’s a very welcoming & friendly salon. Everyone here is so nice to me. It’s always a pleasure to visit Serenity.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jo, we really appreciate your feedback and look forward to seeing you next time :) x

Gardener’s nails transformed today

Jo Pavitt
20th Apr 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

My nails were not in a good state after doing lots of gardening lately. Elinor transformed them very quickly. I was very pleased with how they looked afterwards.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jo, we really appreciate your feedback and look forward to seeing you next time :) x

Excellent and reliable

Judith Denwood
20th Apr 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Vicky is lovely and always does an excellent job. She also gives great advice on hair care.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Judith, we really appreciate your feedback and look forward to seeing you next time :) x

Always a treat

Dael Erlank
17th Apr 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Great cut by Lia, thank you. JayAnna? the shampooist is so lovely and I do hope her voice gets back to normal quickly?

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Dael, we really appreciate your feedback and look forward to seeing you next time :) x

Great

Sally Gallagher
17th Apr 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Great seeing Ellinor, always chatty, and does a great job

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sally, we really appreciate your feedback and look forward to seeing you next time :) x

Waxing treatment.

Richard Graham
17th Apr 2023
Team Member: Ashleigh
5.0

All good. Ashleigh was punctual, efficient and considerate.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Richard, we really appreciate your feedback and look forward to seeing you next time :) x

Feeling fabulous!

Jenny Perrault
16th Apr 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Another amazing cut by Ashleigh, thank you!?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased to hear you are happy with your hair and look forward to seeing you again next time :) x

Consultation

Natalie Palmer
15th Apr 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I had a lovely experience and Kalina was very friendly and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you enjoyed your experience with us and look forward to seeing you again next time :) x

A Most Satisfied Client

Soham Namaskar
15th Apr 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I was extremely happy in every respect with my Serenity experience. From the very warm welcome, to the very helpful consultation, the very sweet hair-washer/junior, and the excellent and very personable stylist. Thank you all. I definitely will be returning. A most satisfied client.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased to hear you enjoyed your experience with us and look forward to seeing you again next time :) x

5 Star Service

Dee Le Lacheur
14th Apr 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Receptionists are always polite & helpful on the phone. Michael always cuts to the shape of the head and knows exactly what’s works and what doesn’t. He also doesn’t try to sell products which a lot of hairdressers do.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always wonderful

Lou
14th Apr 2023
5.0
Appointment verified by SaloniQ Software

I really rate Serenity for waxing. I’ve had a few different beauticians and each of them has been brilliant; so kind, so fast, and always able to put me at ease. The result is always perfect.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

….

Karen Hearnden
14th Apr 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great experience all round. Mark fully listened to my requests and expertly delivered which is great as my hair is very tricky. Mark has a great personality, immediately making you feel at ease.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Great experience

Sandra Beard
11th Apr 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

From start to finish it's always a great experience visiting the salon. Over the years, Vicky has done a fabulous job and I always leave happy!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sandra, we are really pleased you enjoy your experiences with us and look forward to seeing you next time :) x

Amazing full body massage

Louise Watson
6th Apr 2023
5.0

So relaxing. Excellent deep pressure that has helped release the rocks in my back! Did not want to get off the couch at the end!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Hair cut

Kallista
6th Apr 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Diligent and attentive staff
Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

My haircut today

Stephen Bartlett
4th Apr 2023
Team Member: Michael
5.0

Michael is completely brilliant…plus I was given a really lovely coffee?
I’m a real fan of you guys!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Relaxing and great results!

Amy Mulligan
31st Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I am really happy with my highlights done by Lia. And a lovely hair wash by Rachel! A very relaxed atmosphere which made a comfortable and enjoyable service. Definitely recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always Exceptional

Kate
30th Mar 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I see Ellinor regularly for massage and she’s incredible. Always has a genuinely warm smile on her face, no matter the time of day. Very kindly listens to me moan about my week! Instinctively knows when you want to chat and when you want to snooze - and, is an incredible masseuse, I really don’t know what I do without her. Highly, highly recommend! Lovely salon, high-end products, relaxed but professional environment. Best massage in town by a mile.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Perfect colour!

Julia Monk
30th Mar 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Visited for a touch up and, as always, Mark does a fantastic colour that I get so many compliments. He rejuvenates my curls and my hair feels fabulous too. Love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Perfect colour!

Julia Monk
30th Mar 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Visited for a touch up and, as always, Mark does a fantastic colour that I get so many compliments. He rejuvenates my curls and my hair feels fabulous too. Love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Fabulous

Louise Constable
30th Mar 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is brilliant. Came out so pleased. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Superb

Jacqui
30th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Friendly staff ,brilliant hairstylist ( Lia) and lovely atmosphere. Great experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

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About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.