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Serenity Hair & Beauty Rooms

4.92
2,521 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
Email us Leave a review Book online
About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,521 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
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Lovely pedicure at Serenity today

Jo Pavitt
22nd Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a lovely pedicure today carried out by Ellinor. She is very experienced & has a nice approach & therapeutic technique. It was very relaxing. I can recommend it.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Great Holiday Nails

Gill Ramsay
22nd Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor takes such care when doing your nails so there is always an excellent result. I had gel on both hands and feet and nearly 3 weeks later, cannot believe how glossy and good they still look, despite spending 2 weeks in very hot Cyprus with trips to the beach and swimming in the sea!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Haircut

Anonymous
21st Aug 2023
Team Member: Michael
5.0

Michael cuts hair extremely well, he is very professional, friendly and timely. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Great colour!

Angela Pell
21st Aug 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Lovely colour and fringe trim today with Michael - such a friendly salon and very time efficient (as I am always on the clock! ) Thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Wonderful

Helen Clare Hamilton
18th Aug 2023
Team Member: Abbie
5.0

I received a great haircut which suits me and enjoyed Abbie’s company & skills !
Also Kim gave me a good pedicure and a great foot & lower leg massage

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Superb !

Zohar
15th Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

As always, had a perfect session with Elinor. Super happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Cut & Blowdry

Gillian Fountain
14th Aug 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Really pleasant appointment. Abbie was professional and very friendly. She really gave me an excellent cut and blow-dry. Definitely staying with her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we really appreciate your feedback and look forward to seeing you next time :) x

Back Wax

Richard Graham
14th Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was punctual, friendly and considerate.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Richard, we really appreciate your feedback and look forward to seeing you next time :) x

Very Nice

Vee Duggan
14th Aug 2023
Team Member: Ellinor
5.0

As always I am greeted with a friendly smile and I'm always delighted with my hair. They also take the trouble to phone my son to collect me too. Thank you

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Vee. We're really pleased you're happy with your hair and it's no trouble at all! We look forward to seeing you next time :) x

Root Tint

Lesley Piper
14th Aug 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Always very happy how Lia does my Hair great job Happy customer keep coming back Thankyou so much Lia

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lesley. We're really pleased you're happy with your hair and look forward to seeing you again next time :) x

Feeling fabulous!

Jenny Perrault
11th Aug 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Fantastic advice and cut from Abbie, love love love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jenny. We're really pleased you're happy with your hair and look forward to seeing you next time :) x

Amazing!

Bianca Bueno
10th Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor is an amazing beauty therapist! She is extremely professional and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Fabulous

Trisha Napier
5th Aug 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Mark is a delightful human being and fantastic stylist. Couldn’t be happier x

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Blonde refresh

Millie Mitchell
2nd Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

This is the second time I have had my hair done by Vicky and I’ve been impressed both times! She really listened to everything I asked for and the results were even better than I expected! Thanks Vicky :)

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Sernity

Anonymous
31st Jul 2023
5.0

Wonderful service and lovely salon, thoroughly recommend.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Always love coming here

Holly Knight
28th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Elinor is fantastic, the best masseuse I've ever had. I always leave feeling completely relaxed and better than when I came in, she really has a knack at gently getting my knits out - turns out her brows are great too! Ashleigh has looked after me for the last 18 months and was the only hairdresser/beautician I trusted, she's worked wonders with my hair/brows/eyelashes and is a genuinely lovely person. I was worried about her going on maternity but today Leah has done my hair to the same great standard, with a new little twist. The whole team are fab, can't recommend you highly enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Holiday lashes

Trisha Sharrod
28th Jul 2023
5.0
Appointment verified by SaloniQ Software

Wonderful experience, my first time but the beautician was very friendly and made me feel at ease and my lashes look great too

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Lashes

Danielle Hedencrona
27th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Everyone is so professional and personable. I have been going for months and am always really pleased with the results.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Hair cut and blow

Margaret Tuohy
24th Jul 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I showed Vicky of a style I liked she was very helpful explaining that my hair will not be exactly like due to my hair type and showed me how it may turn out . I was perfectly happy with the outcome it’s better than I expected so very happy indeed.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Margaret, we are really pleased you are happy with your new hairdo and look forward to seeing you again :) x

Beautiful Salon

Ester Sefaah
24th Jul 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Thank you for a wonderful service from start to finish …

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Hair cut

Karen Roskell
22nd Jul 2023
Team Member: Vicky
4.0
Appointment verified by SaloniQ Software

Was very pleased as usual with Vicky, she is a great stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Hairdo

Nora Maunsell
21st Jul 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie always listens to what I want and delivers. Beth washed my hair and did a great head massage. Very satisfied with result

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Another brilliant treatment

Alison Levinson
20th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

My regular Cryo facials have really made a difference. Elinor knows exactly what she's doing

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Great hair cut

Louise Lippin
18th Jul 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia just gets me. Gets what I want and advises on what i need.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Fantastic !

Zohar Bahir
18th Jul 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Amazing haircut ! Abbie is incredible !

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Lady Ellinor

Paul Lovis
17th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is a very attentive and gentle woman. Her massage technique is very soothing and effective

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you for your kind review! We're really pleased you enjoy your experiences with us and look forward to seeing you again :) x

Elemis

Hyacynth Peddar
16th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I always try to have an hour with Ellinor such a lovely personality and very professional.
Half an hour is never enough!
I live in London so whenever I get the chance I grab it!!!

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Hyacynth! We are really pleased you enjoy your Elemis treatments with us and look forward to seeing you again next time you're in Hastings :) x

Good review

Colin Halley
15th Jul 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always good

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Colin! We are really pleased you're happy with your experiences with us and look forward to seeing you again next time :) x

Haircut

Monika Wengraf-Hewit
15th Jul 2023
Team Member: Abbie
4.5
Appointment verified by SaloniQ Software

I am not sure of the name of my stylist with long hair. Did my hair very nicely, I shall feel comfortable for some time until it grows too long again

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Monika! We are really pleased you're happy with your hair by Abbie and look forward to seeing you again :) x

Super mani pedi

Kirsty Sandwell
15th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Excellent treatment again by Elinor

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kirsty! We are really pleased you're happy with your treatments and look forward to seeing you again next time :) x

Colour and treatment

Anonymous
14th Jul 2023
Team Member: Michael
5.0

5 star as usual!
Michael is a perfectionist and did an amazing job. Thank you, Michael.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review! We are really pleased you're happy with your hair and look forward to seeing you again next time :) x

Pedicure

Beth Macintosh
10th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Really love my new nails. Gorgeous pedicure. Ellinor is a lovely practitioner, calm, friendly and very professional.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Excellent treatment

Judith Shaw
10th Jul 2023
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

Ellinor gave me an excellent facial. I’d never had one before and really enjoyed it. Am very likely to book a massage with her at some point.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Facial and body massage

Michelle Walker
8th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

As usual Ellinor worked her magic and made me feel relaxed again. My sun damage that I've had on my neck has also nearly gone. So happy to have found such a great salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Relaxing blow dry at Serenity today

Jo Pavitt
8th Jul 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a nice relaxing blow dry today by Lia. Everyone at Serenity is so pleasant. Always pleased by my experience here.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Massage

Myrou Knight
8th Jul 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Lovely considerate massage

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Fabulous first experience

Carol Pearson
7th Jul 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I was made to feel welcome as soon as I stepped through the door. I explained what I thought I would like in the way of a restyle but I was happy to take Lia’s expert advice. I am so pleased with the finished result, even more than I expected. A beautiful salon with a lovely atmosphere

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Great hairdressing experience

Sue Fowler
5th Jul 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant service, I have a sensitive scalp and Abbie is wonderfully gentle. And walk out with great looking hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Great hairdressing experience

Sue Fowler
5th Jul 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant service, I have a sensitive scalp and Abbie is wonderfully gentle. And walk out with great looking hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Manicure

Sandra Beal
1st Jul 2023
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

I had a manicure which was veryrelaxing. But my nail polish only lasted an hour, I don't think my lifestyle is conducive to coloured polish. It looked lovely whist it lasted.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your review and feedback Sandra. We are really pleased you enjoyed your experience with us and we're so sorry to hear that your nail polish didn't last. We will shortly be in touch to rectify this for you :) x

Fabulous!

Jenny Perrault
1st Jul 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Brilliant cut as always, thank you Ashleigh!?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Danielle was just amazing

Susan Curties
1st Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

What a special time. Daniel ale went over and above in her treatment. So relaxing and not intimidating

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Eyebrow wax

Jenny Roth
1st Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

A really lovely welcoming place to visit, I am usually quite anxious but Danielle has been fantastic at putting my mind at rest thank you so much X

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

My hair appointment

Anonymous
30th Jun 2023
5.0

Lovely appointment as usual - good wishes to Ashleigh on her soon to be new baby

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Hair for prom

Anonymous
27th Jun 2023
5.0

Vicky couldn’t have made my daughter more happier for her prom evening. Came out the salon with big smiles and absolutely loved her hair. Thank you Vicky, your a star ⭐️

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review! We are really pleased to hear your daughter was happy with her prom hair and left happy with big smiles. We look forward to seeing you next time :) x

Really very kind and professional. Both girls.

Joanna Giles
27th Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I was listened to, and advised.
Could not ask for better.
I am delighted with the result.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Joanna, we are really pleased to hear you enjoyed your experience with us and look forward to seeing you next time :) x

Hair cut

Kerrie Robinson
26th Jun 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Fabulous from start to finish

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kerrie, we are really pleased to hear you enjoyed your experience with us and look forward to seeing you next time :) x

Painless leg wax

Abigail
26th Jun 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Brilliant service as always, somehow Ellinor makes any waxing appointment painless. All staff were welcoming and friendly.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Gel removal and polish

Becky Fuller
25th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Yesterday was the first time I’ve had my manicure done by Danielle. She was lovely, conversational, my nails look great after having the gel removed. 10/10 recommend ?

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Outstanding

Emma Buggy
23rd Jun 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Everyone is always so welcoming and friendly. Vicky is an exceptional stylist and knows exactly how I like my hair. She always does a brilliant job and makes the whole experience thoroughly enjoyable. The salon is always spotless and they use quality products.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your amazing review Emma. We are so pleased you're happy with your experience with us, look forward to seeing you next time :) x

Leave a review »
About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.