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Serenity Hair & Beauty Rooms

4.92
2,362 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
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About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business.
• Free Wi-Fi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,362 verified reviews
Service
Value
Result
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Atmosphere
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Feeling fabulous!

Jenny Perrault
16th Apr 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Another amazing cut by Ashleigh, thank you!?

Service
Value
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased to hear you are happy with your hair and look forward to seeing you again next time :) x

Consultation

Natalie Palmer
15th Apr 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I had a lovely experience and Kalina was very friendly and helpful.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased you enjoyed your experience with us and look forward to seeing you again next time :) x

A Most Satisfied Client

Soham Namaskar
15th Apr 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

I was extremely happy in every respect with my Serenity experience. From the very warm welcome, to the very helpful consultation, the very sweet hair-washer/junior, and the excellent and very personable stylist. Thank you all. I definitely will be returning. A most satisfied client.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We are really pleased to hear you enjoyed your experience with us and look forward to seeing you again next time :) x

5 Star Service

Dee Le Lacheur
14th Apr 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Receptionists are always polite & helpful on the phone. Michael always cuts to the shape of the head and knows exactly what’s works and what doesn’t. He also doesn’t try to sell products which a lot of hairdressers do.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always wonderful

Lou
14th Apr 2023
5.0
Appointment verified by SaloniQ Software

I really rate Serenity for waxing. I’ve had a few different beauticians and each of them has been brilliant; so kind, so fast, and always able to put me at ease. The result is always perfect.

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

….

Karen Hearnden
14th Apr 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Great experience all round. Mark fully listened to my requests and expertly delivered which is great as my hair is very tricky. Mark has a great personality, immediately making you feel at ease.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Great experience

Sandra Beard
11th Apr 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

From start to finish it's always a great experience visiting the salon. Over the years, Vicky has done a fabulous job and I always leave happy!

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sandra, we are really pleased you enjoy your experiences with us and look forward to seeing you next time :) x

Amazing full body massage

Louise Watson
6th Apr 2023
5.0

So relaxing. Excellent deep pressure that has helped release the rocks in my back! Did not want to get off the couch at the end!

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Hair cut

Kallista
6th Apr 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Diligent and attentive staff
Thank you

Service
Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

My haircut today

Stephen Bartlett
4th Apr 2023
Team Member: Michael
5.0

Michael is completely brilliant…plus I was given a really lovely coffee?
I’m a real fan of you guys!

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Relaxing and great results!

Amy Mulligan
31st Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I am really happy with my highlights done by Lia. And a lovely hair wash by Rachel! A very relaxed atmosphere which made a comfortable and enjoyable service. Definitely recommend!

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always Exceptional

Kate
30th Mar 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I see Ellinor regularly for massage and she’s incredible. Always has a genuinely warm smile on her face, no matter the time of day. Very kindly listens to me moan about my week! Instinctively knows when you want to chat and when you want to snooze - and, is an incredible masseuse, I really don’t know what I do without her. Highly, highly recommend! Lovely salon, high-end products, relaxed but professional environment. Best massage in town by a mile.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Perfect colour!

Julia Monk
30th Mar 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Visited for a touch up and, as always, Mark does a fantastic colour that I get so many compliments. He rejuvenates my curls and my hair feels fabulous too. Love it!

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Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Perfect colour!

Julia Monk
30th Mar 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

Visited for a touch up and, as always, Mark does a fantastic colour that I get so many compliments. He rejuvenates my curls and my hair feels fabulous too. Love it!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Fabulous

Louise Constable
30th Mar 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Michael is brilliant. Came out so pleased. Thank you.

Service
Value
Result
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Superb

Jacqui
30th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Friendly staff ,brilliant hairstylist ( Lia) and lovely atmosphere. Great experience

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always a relaxing experience

Sheila
30th Mar 2023
Team Member: Ellinor
5.0

I’d definitely recommend Ellinor, not only is she hugely experienced and professional but she’s also lovely to chat to and always makes you feel at ease.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Consultation appointment

Bunty Winch
28th Mar 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

The appointment was for my granddaughter prior to having a colour on her hair. We received excellent care and she made us both confident so we booked an appointment for the following week.

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you both feel confident and look forward to seeing you next week :) x

Great Pedicure

Julie Scott
26th Mar 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Ashleigh gave me a fabulous pedicure, my feet look great and I feel very pampered. The salon has proper pedicure chairs, with optional massage so you can really relax. 'Proper' coffee, a huge choice of good quality polish and Ashleigh's skill and personable approach definitely enhanced the experience. Highly recommended.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Crisp and elegant as usual

Alison Noyes
25th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

As said above!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Really very kind and professional. Both girls.

Joanna Giles
25th Mar 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

I was very happy with a good wash and massage. Happy with the style.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Another lovely afternoon!

Lulu Rafique
24th Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Had another colour, cut and blow dry with Abbie and Lia, and a lovely wash and head massage from Rachel too! Always such a pleasure- the atmosphere is so welcoming and friendly, and my hair looks amazing. Thanks guys xxxx

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Just perfect treat

Louise L
23rd Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Such a relaxing massage by Kim followed by a fab wash and Blow dry from Lia- Such a good start to Mothers day weekend!

Service
Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Excellent, as always

Tamara Leggett
22nd Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

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Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Always a great experience

Lucy Walsh
21st Mar 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

It's always a very professional yet friendly experience at Serenity. I go regularly for a wax and also for pampering massages to with Ellinor. She's the best wax I've ever had, so quick and thorough. All the different treatments I've had have all been wonderful too, thank you

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Cut and blow dry

Pat Williams
21st Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Great cut and friendly experience as always

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Brilliant

Sally Gallagher
18th Mar 2023
Team Member: Kalina
5.0
Appointment verified by SaloniQ Software

Kalina always comes up trumps with the colour of my hair. Even if I changed my mind. She works with each strand of hair, and gets it just right. She’s brilliant!!

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Value
Result
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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Haircut

Christine Fitzpatrick
18th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Yet again lovely service with a smile. Great haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Another wonderful experience

Colleen Guy
17th Mar 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

I have an appt with Mark every 5 weeks and often get compliments on my hairstyle, the cut and colour. He is a brilliant hairdresser and caring too.

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Great haircut

Lin George
17th Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Great haircut as usual. Abbie is a delight. It's a pleasure coming to the salon

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Eyebrow and chin wax

Lin George
17th Mar 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was a delight as usual. Always a pleasure coming to the salon
..

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Great haircut - thank you!

Fenella
17th Mar 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great haircut - thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your service and look forward to seeing you next time :) x

Brilliant haircut.

Anna Claxton
15th Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

The best my hair had looked in ages. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your hair and look forward to seeing you next time :) x

Hair

Anonymous
12th Mar 2023
Team Member: Michael
5.0

Amazing cut and colour from Michael and team

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your hair and look forward to seeing you next time :) x

Lovely highlights at Serenity

Jo Pavitt
11th Mar 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

I had my highlights done yesterday. Ashleigh did a lovely job & I’m very pleased with the result. Colour is great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we are really pleased you're happy with your hair and look forward to seeing you next time :) x

Facial Heaven

Louise Moonsie
11th Mar 2023
Team Member: Kim
5.0
Appointment verified by SaloniQ Software

Yesterday I had my first facial at Serenity, a special March deal combined with hairdressing. I was very pleased with the Beautician Kim. She is knowledgeble about skin & products, has comforting hands, and with every move around the face, I felt more relaxed. The products she used were just right for me, heavenly scented with aromaoils, smooth and nurtouring. My skin looked radiant after the treatment. 25 mins was great, but 55 mins will be my aim for next time?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Louise. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

10 years younger

Louise Moonsie
11th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I rarely treat myself to go to a hairdresser, but when I do, I'd like to feel in safe and competent hands. Finding Lia was a stroke of luck?when I walk out if the Salon I feel and look 10 years younger (according to my husband). I love the Salon atmosphere, all the staff know their stuff?It is all around a good experience. Aaahh yes, the coffee is good too?

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Louise. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

Consistently very good.

Madeleine Iddison
8th Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Very professional service from both Abbie and Rachel.
Always a warm welcome , friendly service and a nice atmosphere in the salon.
My hair always looks so good when I leave the salon.
I have been going to this salon for quite a few years and would never go anywhere else now .
Highly recommended.

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Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

Haircut

Anonymous
7th Mar 2023
4.0

Allways happy with my cuts,and get a great service and chat when my hair is washed by the younger trainee staff.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

Colour

Amanda Longhurst
7th Mar 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

The finished hair colour and highlights are fantastic

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

Cut and highlights

Anonymous
7th Mar 2023
Team Member: Vicky
5.0

As always very good service and pleased with my colour and cut and a lovely head massage from one of the juniors, essentially as I was suffering with a migraine.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

Full head

Lucy Siggs
4th Mar 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lovely lady, hair feels amazing and love the colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experience with us and look forward to seeing you again next time :) x

A bikini wax that’s a nice experience!

Judy C
3rd Mar 2023
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

I booked a Brazilian bikini wax which isn’t something I look forward to, but Ellinor was super fast, friendly and a joy to chat to during the treatment. She was grrat and made the experience (almost) painless! I will definitely be booking in with her again.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Hairdo

Nora Maunsell
1st Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie listened to what I wanted and did a wonderful job in my hair. Jayjay’s head massage was amazing too. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Hairdo

Nora Maunsell
1st Mar 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always Abbie listened to what I wanted and did a wonderful job in my hair. Jayjay’s head massage was amazing too. Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Serenity

Jo Pavitt
24th Feb 2023
Team Member: Ashleigh
5.0
Appointment verified by SaloniQ Software

Had a very nice blowdry today by Ashleigh & my fringe trimmed. Very friendly salon staff & lovely coffee too!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Have you finished?

Tabby Jovanovic
24th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Went for regular wax and after a chat and catch up we were all done. Ellinor is great at keeping me distracted hardly noticed what had just happened ??

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Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Excellent as always

Zohar Bahir
20th Feb 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor is just amazing. Always fantastic results.

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Value
Result
Cleanliness
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your lovely review Zohar. We're really pleased you're happy with your results and enjoy your experiences with us and look forward to pampering you again next time :) x

Thank you Abbie!

Anna
18th Feb 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie was brilliant as always. Got an appointment last minute and am super happy with my cut.

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Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Anna! We are really pleased you're super happy with your cut and we look forward to seeing you again next time :) x

Style refresh

Rebecca Wroe
18th Feb 2023
Team Member: Mark
4.5
Appointment verified by SaloniQ Software

Great service and Mark did a fabulous refresh of style and amazing colour. Very happy ?

Service
Value
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Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Rebecca, we are really pleased you're happy with your style, colour and the service you received and we look forward to seeing you again next time :) x

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About us

Choosing a new hair and beauty salon can be as daunting as choosing a new hair style! Here at Serenity in the heart of the Hastings Old Town we offer a warm and relaxed atmosphere with a professional team that are dedicated to ensure each and every client leaves fully satisfied and looking forward to their next visit, whether its they're first or hundredth. We are home to your entire hair and beauty needs. So whether you are treating yourself or a loved one you are sure to find the perfect treatment when you pay us a visit. We are all highly experienced and fully qualified stylists and beauty therapists who offer a professional, creative service and will listen and advise you either on a hair style, beauty treatment or a tanning session. Our team focuses on keeping customers looking good by knowing the latest trends, innovative treatments and experiences and using the best of our wide range of products. Years down the line we have exceeded many of our salons ambitions by tripling our clientele, expanding our premises and winning ‘Salon of the Year’ three times throughout our years of business.
• Free Wi-Fi
• Complimentary fringe maintenance
• Gift vouchers available
• Complimentary head massage with all hair washes
• 10% NHS discount on all hair and beauty treatments
• Complimentary refreshments
• With all pedicures we offer a complimentary massage on our Spa recliner chairs
• Home care advice available with every service/treatment
• Complimentary colour and cutting consultations