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Serenity Hair & Beauty Rooms

4.92
2,521 reviews
46 - 47 High Street , Hastings, East Sussex, TN34 3EN
01424 444946
Email us Leave a review Book online
About Services Reviews

About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.

Read more...

Opening hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday Closed
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair
Nails
Beauty
Face
Body

Reviews

4.92
2,521 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Always splendid

Rachel Hines
28th Oct 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

There’s no one quite like Ellinor. She has a way of making you feel so important. Her treatments are spot on everytime. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Rachel,
Thanks for taking the time to share your experience of Ellinor. We are thankful that our team could make you feel so important during your visit and that you are always happy with the results of her treatments. We value our clients and are delighted that Ellinor has had such a positive impact on your experience with us.
We hope to see you again soon.

Warm regards,
The team at Serenity Hair & Beauty Rooms

Starstruck💫

Louise Moonsie
24th Oct 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I hardly recognise myself after Lia has finished blowdrying my fine and thinning hair. What she does with my hair serms like magic, and I feel like a movie star at the end. Thanks Lia!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Louise,

Thank you so much for your wonderful review of our services! We are thrilled to hear that you are loving the transformation Lia made in styling your hair. It really made us smile here at the salon.
We are always striving to make sure our clients leave our salon completely satisfied with their experience and glad that you are one of them!
We hope to see you again soon for another visit to Serenity Hair & Beauty Rooms.
All the best!
The Team at Serenity Hair & Beauty Rooms

Great visit

Carole Oaten
24th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I had a very successful and enjoyable visit but my stylist was Rachel as Abbie was away. Rachel was excellent, I couldn't have asked for better.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Carole,
Thank you for taking the time to leave us your kind review. We're thrilled that you had such a positive experience with Rachel and would like to thank you for your compliments. We will pass on your kind words to Rachel and our entire team in the Serenity Hair & Beauty Rooms salon.
We hope that we can welcome you again soon.
Warmest wishes,
The team at Serenity Hair & Beauty Rooms

Brilliant!

Lilly Stuart
24th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Lovely haircut and styling , thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Eyebrows

Jane Edmonds
23rd Oct 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

She's great.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Great service!

Angela Henney
23rd Oct 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

As always Lia is always friendly and is meticulous in her service

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Brilliant as alwYs

Tim Devlin
20th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is brilliant and a very skilled hair stylist.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Great haircut

Sandra Beard
18th Oct 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia listened to my thoughts and understood what I needed. She was so friendly and helpful. I'm very pleased.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Haircut with advice

Michelle Bage
17th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie has been my hair dresser for good few years, she always gives good advice about how she could cut my hair to maximise it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Hair wash/cut

Helen
17th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Brilliant...very patient and listened to what I wanted. Good cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Lovely blowdry today at Serenity

Jo Pavitt
14th Oct 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely blow dry today at Serenity, provided by Lia.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Lovely pedicure today at Serenity

Jo Pavitt
14th Oct 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I had a very nice pedicure today at Serenity, provided by Ellinor. Also had my nails done.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Consultation

Emma Johnson
12th Oct 2023
Team Member: Michael
5.0

Very attentive and very patient! Came for a consultation. Have come away very excited about my haircut to be!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Happy customer

Marta Munoz
10th Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Always lovely ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Relaxing facial

Anonymous
10th Oct 2023
5.0

Thank you KIM for a peaceful, relaxing, facial today.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Very happy

Karen Phillips
5th Oct 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia did exactly as I wanted and Rachel was as attentive as she always is

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Autumn ? head massage

Anonymous
5th Oct 2023
5.0

Absolutely fantastic, relaxing , wonderful time

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Relaxing

Barbara Collison
3rd Oct 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Very relaxing and proffesional facial

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you're happy with your experience at Serenity and look forward to seeing you next time :) x

Best compliment ever

Sue Fowler
2nd Oct 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Visited my daughter in Australia who I haven’t seen for a year - she said Mum your hair looks amazing since you’ve been going to Abbie at Serenity. Always an honest opinion from my daughter (either way) so it doesn’t get any better than that ? thank you Abbie ?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Hi Sue,

Thank you so much for offering such a lovely review of your experience at Serenity! We really appreciate it when our clients take the time to spread the word. We're so pleased that your daughter was so honest about your new look, and we thank you for coming in and trusting Abbie to work her magic!

At Serenity, we always strive for our clients to have the best experience possible. Thank you again for your supportive words and we hope to see you again soon.

All the best,
The Team at Serenity

Great experience as usual

Kim Main
30th Sep 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

I’m probably Michael’s most awkward customer but he always comes up trumps. The young lady who washed my hair was lovely and did a great job. Great atmosphere and lovely rea and biscuit - what more could a gal want?

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Kim, we're really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Lovely visit to Serenity

Jo Pavitt
29th Sep 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had a lovely blowdry & fringe trim by Lia today. Felt very good for it afterwards.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Jo, we're really pleased you're happy with your hair and experience and look forward to seeing you again soon :) x

Eyelash tint

Anonymous
29th Sep 2023
Team Member: Ellinor
5.0

Always so lovely to have an appointment with Ellinor! She takes such care over everything she does. Never disappointed!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you're happy with your experiences with us and look forward to seeing you next time :) x

Fabulous hair trim

Nikki Ripley
29th Sep 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

As always, everyone is so friendly and professional. Vicky always achieves what I want, will always talk through your ideas. You are never rushed . The young lady who washed my hair gave an excellent head massage.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Nikki, we're really pleased you're happy with your hair and experience and look forward to seeing you next time :) x

Mark is brilliant

Barbara Denman
27th Sep 2023
Team Member: Mark
5.0
Appointment verified by SaloniQ Software

As always, knows exactly what I and my hair need: a relaxing time for me; superb shape, colour and gloss for my hair.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Barbara, we are so happy you're pleased with your hair and enjoy a relaxing time whilst you visit us. Look forward to seeing you next time :) x

A great hair style

Joanna Giles
25th Sep 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

I had a very good cut and style.
Very happy.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Joanna. We are really pleased that you're happy with your hair and look forward to seeing you next time :) x

Perfect

Carol Sellicks
23rd Sep 2023
Team Member: Ellinor
4.5
Appointment verified by SaloniQ Software

A really good back cleanse & massage , great value, highly recommended

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Carol. We're really pleased you're happy with your experience and look forward to seeing you again :) x

Innolux hair treatment

Sara Harvitkar
23rd Sep 2023
5.0
Appointment verified by SaloniQ Software

Beth is a very talented and friendly professional. My hair that felt like it was beyond repair looks and feels lovely, I had a wonderful time in the inviting atmosphere and felt very welcome by staff's caring attention. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sara. We're really pleased you're happy with how your hair is feeling and look forward to seeing you next time :) x

Mrs

Karen Roskell
23rd Sep 2023
Team Member: Vicky
4.0
Appointment verified by SaloniQ Software

Vicky did a great haircuts usual, will miss her when she goes on Maternity leave

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Karen. We're really pleased you're happy with your haircut and look forward to seeing you again soon :) x

Perfection

Stephanie Stephenson
19th Sep 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

The best hair cutter in Hastings!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review! We are really pleased you're happy with your hair and you enjoy your experiences with us. We look forward to seeing you again :) x

Highly recommend

Sarah Ridgway
16th Sep 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

Great colour and cut. Michael knows his stuff, wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your great review Sarah! We are really pleased you're happy with your hair and you enjoy your experiences with us. We look forward to seeing you again :) x

Thanks Abbie

Lulu Rafique
15th Sep 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Another lovely appointment. Abbie knows me (and my hair!) so well- I always leave with exactly what I wanted. The head massage is great too!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Lulu, we're so pleased to hear you're happy with your hair and experiences with us and look forward to seeing you next time :) x

New venture

Carole Brace
15th Sep 2023
5.0
Appointment verified by SaloniQ Software

Lovely, friendly staff and a great haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Carole, we are so pleased you're happy with your hair and look forward to seeing you next time :) x

Pamper

Sloane Phillips
14th Sep 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Pedicure, eyelash lift and tint followed by full body massage with Elinor! Friendly and chatty as ever and an amazing massage! Very relaxed

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Sloane, we are so pleased you enjoyed your pamper with us and look forward to seeing you again :) x

Satisfaction

Liz Dinmore
12th Sep 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Had T Section and cut today.
Always happy with the outcome.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Brilliant

Jenny Roth
9th Sep 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

I enjoy going every time always made to feel welcome there is always a friendly atmosphere thank you Ellinor

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

True pampering

Madaline Iddison
8th Sep 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Ellinor was super welcoming and friendly. Offered me sound advice and a truly professional service.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Wash&haircut

Micheal Birkett
7th Sep 2023
Team Member: Michael
4.5
Appointment verified by SaloniQ Software

Good professional experience overall.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Highlights

Pat Williams
7th Sep 2023
Team Member: Vicky
4.5
Appointment verified by SaloniQ Software

Fantastic as usual

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Professional service

Dee Harvey
6th Sep 2023
Team Member: Abbie
5.0

Another excellent cut, thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Restyle and rescue

Melody Brown
5th Sep 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

Abbie is fabulous. Really talented and one of those rare hairdressers who does what you ask for and not what they think is best.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Hair service

Anonymous
4th Sep 2023
Team Member: Michael
4.5

Always a pleasure thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Great service

Christine Fitzpatrick
2nd Sep 2023
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

As always lovely service with a smile, great shop for a little me time

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Fabulous,,,

Sally Grainger
2nd Sep 2023
Team Member: Michael
5.0
Appointment verified by SaloniQ Software

… is how I look and feel after my appointment with Michael today.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Balayage

Leila Goodwin
31st Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

Absolutely amazing she took in all my ideas and created a real masterpiece

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Change of stylist

Tracey Mitchell
31st Aug 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

I was seeing Lia for the first time since Kolina left. I was anxious but Lia soon had me relaxing.
Her treatment of your hair is very soft and gentle. I felt a million dollars when I left.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Pedicure

Tina Mccaffrey
25th Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

The lovely Ellinor really knows how to pamper feet . I thoroughly recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review Tina. We're really pleased you enjoyed your experience with us and look forward to pampering you next time :) x

Very happy with my haircut and Serenity team

Jane Lawson
25th Aug 2023
Team Member: Lia
5.0
Appointment verified by SaloniQ Software

Lia gave me a wonderful cut today, my hair is very long and it was just hanging there and annoying me.
Lia has shaped it and made it move beautifully. It’s still long , but she cut lovely layers and framing round the face. Just what I wanted. Also very peaceful and enjoyable experience. Highly recommended.

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Back wax

Daren Drew
24th Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

Another professional service by Elinor many thanks….

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

A wonderful day of indulgence!

Jill Fenton
22nd Aug 2023
Team Member: Ellinor
5.0
Appointment verified by SaloniQ Software

A massage that took me to a deep level of relaxation, toe nails and finger nails that look so pretty and my lovely neat eyebrows! Thank you Ellinoor, I have been truly spoilt today!

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Fringe trim

Dee Rees
22nd Aug 2023
Team Member: Vicky
5.0
Appointment verified by SaloniQ Software

A quick visit, but as always with Vicky, done perfectly. Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from Serenity Hair & Beauty Rooms

Thank you so much for your kind review, we're really pleased you enjoyed your experience with us and look forward to seeing you next time :) x

Leave a review »
About us

Serenity Hair and Beauty Rooms is situated in the heart of Hastings Old Town.

We are an award-winning L'Oréal flagship salon with a team of friendly, attentive professionals trained in hairdressing and a range of beauty treatments.

We stock the luxury skincare brand Elemis, so why not come and indulge with a treatment in our spa room in this sea-side town?

We pride ourselves on high levels of customer service and have won many awards, including "salon of the year" three times. The Serenity team are looking forward to helping you achieve all your hair and beauty requirements.