Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.92
737 verified reviews
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Exceptionally good hairstylist

Pauline Odulinski
10th Oct 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Really great hair cuts which are easily managed between cuts. I am very satisfied with the service and her professionalism.

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Response from Saks Hair Exeter

Hi Pauline,

Thank you so much for taking the time to leave us such a kind review! We truly appreciate your feedback and are thrilled to hear that you are happy with your haircuts. Our team takes great pride in providing excellent service and we're delighted to know that our stylist's professionalism has left a positive impression on you.

We strive to make each visit a pleasant and manageable experience for our clients, so it's wonderful to hear that you are satisfied with your cuts between appointments.

Thank you again for choosing our salon and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter.

Cut and highlights

Lisa Valler
9th Oct 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Great communication and very happy with my cut and colour

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Response from Saks Hair Exeter

Hi Lisa,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a positive experience with us and that you were pleased with your cut and colour.

At our salon, we strive to provide excellent customer service and it's always great to know when we've succeeded. We appreciate your kind words about our communication and we are glad it made a difference in your visit.

Thank you for choosing us and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter.

Fantastic hair cut

Cheryl Platt
9th Oct 2025
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

I come in today to be a model for codi, she has done an amazing haircut, I am so happy with the results. Absolute 10/10

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Response from Saks Hair Exeter

Dear Cheryl,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you were happy with the amazing haircut by Codi. We always strive to provide our clients with top-notch service and it's wonderful to know that you gave us a 10/10!

Your positive feedback means a lot to us and we appreciate your kind words. We hope to see you again soon for your next visit!

Best wishes,

The team at Saks Hair Exeter

Just amazing!

Sally Gillis
8th Oct 2025
Team Member: Paula
4.5
Appointment verified by SaloniQ Software

Always a wonderful experience with Paula, never rushed, attention to detail and always listens to what i want.

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Response from Saks Hair Exeter

Hi Sally,

We are delighted to hear that you had a wonderful experience with Paula at Saks Hair Exeter. Thank you so much for taking the time to leave such a positive review! Paula is a highly skilled and attentive stylist who always goes above and beyond to ensure that her clients leave feeling satisfied. We are glad to hear that she listened to your requests and gave you the results you were looking for.

We truly appreciate your kind words and we can't wait to welcome you back for your next appointment. Thank you for choosing Saks Hair Exeter!

Best wishes,

The Team at Saks Hair Exeter

Hair cut

Sue hopson
7th Oct 2025
Team Member: Laura
5.0

Always amazing. Friendly , proffesional and an excellent stylist. Top class.

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Response from Saks Hair Exeter

Hi Sue, thank you so much for your kind words about our salon! We're thrilled to hear that you had an amazing experience with our team and that the service was friendly and professional. We strive to provide top-class hair styling to all of our clients, and we're glad to know that we hit the mark with you. Thanks again for your review and for choosing us for your hair needs. We can't wait to see you again soon! Best regards, The Saks Hair Exeter team.

10/10 experience!

Elena Mcconville
6th Oct 2025
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Freya was so so helpful, she spoke me through exactly what was best for me while still listening to what I would like to achieve, she was very thorough throughout the process and very polite and friendly. Couldn’t have asked for a better experience! Will 100% be booking in with Freya for next time. Thank you so much xxxx

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Response from Saks Hair Exeter

Hi Elena,

Thank you for taking the time to leave us such a lovely review! We are so glad to hear that you had a positive experience with Freya. She is a true professional and always goes above and beyond to make sure our clients feel comfortable and happy with their results.

We are thrilled that you enjoyed your visit and we can't wait to see you back at the salon. We will be sure to pass on your kind words to Freya. Thank you for choosing to come to our salon and for putting your trust in us.

See you soon!

The team at Saks Hair Exeter

Great experience at Saks today!

Sara Pike
6th Oct 2025
Team Member: Laura
5.0

As always, I had a 5* experience at Saks today. Great haircut and fantastic service from Laura and the team. Never disappointed and I wouldn’t go anywhere else!

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Response from Saks Hair Exeter

Hi Sara,

It was wonderful to read your kind words about your recent visit to our salon. Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you had a 5* experience with Laura and the team, and that you always leave our salon satisfied.

We strive to provide not only great haircuts, but also exceptional service, so it means a lot to us that you wouldn't go anywhere else. We appreciate your loyalty and we can't wait to have you back in our salon soon.

Best wishes,

The team at Saks Hair Exeter

Fab salon, fab hair…

Caroline Davis
6th Oct 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Always a warm welcome from delightful staff, and a good cup of coffee. Lovely Laura is such a great stylist and listens to what I want and delivers! Always come away feeling extremely happy with my hair and the experience at Sacs.

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Response from Saks Hair Exeter

Hi Caroline,

Thank you so much for taking the time to leave such a lovely review. We're delighted to hear that you always feel welcomed by our staff and enjoy our delicious coffee. Laura is definitely one of our star stylists, and we're so glad she listens to your hair goals and delivers them perfectly. We're so happy you're always pleased with your hair and overall experience at our salon. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Brilliant!

Beth Cartwright
5th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet always does such an amazing job. I always leave feeling my hair is refreshed and looks fantastic 😊

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Response from Saks Hair Exeter

Hi Beth,

Thank you so much for your lovely review! We are thrilled to hear that Harriet always does an amazing job on your hair and that you leave feeling refreshed and fantastic. We will be sure to pass along your kind words to her.

We appreciate your support and can't wait to have you back at Saks Hair Exeter for your next appointment. See you soon!

Best wishes,

The team at Saks Hair Exeter

Apprentice Carmen chart thomas

kodie dolan
2nd Oct 2025
5.0

The communication from the apprentice was amazing, she did a brilliant job with blow drying my hair and styling it. Carmen also communicated with (who i presume was her mentor) amazingly to deliver the best customer service.

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Response from Saks Hair Exeter

Dear Kodie,

Thank you so much for taking the time to leave such a lovely review! We are so happy to hear that you had a great experience with our apprentice, Carmen. Customer service is very important to us, and we are thrilled to hear that she was able to communicate effectively and deliver a brilliant blow dry and style for you. We will make sure to pass along your kind words to Carmen and her trainer.

We look forward to seeing you again at our salon in the future.

Best wishes,

The Team at Saks Hair Exeter

Invested in their customers

Liz Offen
2nd Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

As always, I was made to feel welcome and valued as a client. I always look forward to the experience of visiting the salon for this reason. It feels as though all the staff are invested in doing their best for their customers. Mac gave me the best hair wash. He was really thinking about the wash I needed, considering I had just had my roots and ends coloured. Adam, as usual, was attentive to what needed to be done to my hair and after an excellent cut, produced a new styling product which gave my hair a beautiful finish. I ended up walking out of the salon feeling so much the better for visiting Sam’s that day.

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Response from Saks Hair Exeter

Dear Liz,

We are delighted to hear that you had another pleasant experience at our salon. Making our clients feel welcome and valued is our top priority, and we are glad that we have succeeded in doing so once again. We are also happy to hear that you enjoyed your hair wash with Mac and that Adam did an excellent job with your cut and styling.

We take great pride in our team's dedication and passion for providing top-notch services to our customers. Your kind words of appreciation mean a lot to us and motivate us to continue delivering the best possible experience to every client who walks through our doors.

Thank you for choosing our salon, Liz. We can't wait to see you again soon and give you another hair transformation that will leave you feeling even better than before.

Best wishes

The team at Saks Hair Exeter

Always amazing service

Natasha
29th Sep 2025
Team Member: Harriet
5.0

Harriet is amazing and always provides great service, friendly and professional. Hair always feels great when I leave. And she has amazing memory for details- I am always surprised how much she remembers about her customers

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Response from Saks Hair Exeter

Dear Natasha,

Thank you so much for taking the time to leave us this positive review. We are thrilled to hear that you had a great experience with Harriet and that she provided excellent service. We are proud of our talented and dedicated team and we are glad that you had a friendly and professional experience with us.

It's great to know that your hair always feels amazing after your appointments with Harriet. She truly has a knack for paying attention to details and we're glad that she remembers the preferences of our valued customers.

We appreciate your kind words and your support means a lot to us. We look forward to welcoming you back to our salon in the future.

Best wishes,

The team at Saks Hair Exeter

Super happy as always

Cassie Ross
28th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Always so lovely and friendly! Harriet always does such a great job of my hair and I love coming here!!

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Response from Saks Hair Exeter

Hi Cassie,

Thanks so much for taking the time to leave us a review! We're glad to hear that you had a great experience with our team at Saks Hair Exeter and that Harriet did an amazing job on your hair. We strive to provide a welcoming and friendly atmosphere for all of our clients and we're happy to hear that we hit the mark with you! We can't wait to have you back at our salon for your next hair appointment.

Take care!

The team at Saks Hair Exeter

Model

Penny Connolly
26th Sep 2025
Team Member: Carmen
5.0

I had a lovely experience in your salon last night
From the receptionist and all the salon staff
Carmen was very polite and professional in the service
She looked after me and was always asking if I was ok and if I needed anything like drinks
She was very conscious about doing a good job on my hair,and very patient with her work
I also had a lovely head massage

Think Carmen will make a great hairdresser ,and what a great profession to be in
Thank you again

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Response from Saks Hair Exeter

Hi Penny,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a lovely experience at our salon last night. Our team takes great pride in providing exceptional service to our clients, and we are so happy that you felt well-looked after by Carmen and our staff. We are glad to hear that you enjoyed the head massage as well - it's always nice to have a little extra pampering! Carmen will be delighted to hear your kind words and we couldn't agree with you more. Thank you again for choosing our salon. We look forward to seeing you again soon!

The team at Saks Hair Exeter

routine cut

Amanda Hesford
26th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

thank goodness for the tdy up!

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Response from Saks Hair Exeter

Hi Amanda!

Thank you so much for leaving us a review. We're glad to hear that you had a good experience with us during your recent visit.

We take pride in providing top-notch services to our customers, and we're happy to know that we were successful in providing you with a tidy up that you were happy with.

We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Best Hairdresser

Mrs Jan Andrews
25th Sep 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Absolutely first class as always, Laura is a fantastic hairdresser and is a caring person, she remembers lots of little things about her clients which makes us feel like friends.

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Response from Saks Hair Exeter

Dear Jan,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you had a first-class experience at our salon and that Laura took great care of you. One of our main goals is to create a friendly and welcoming environment where our clients feel like friends, and we're thrilled that Laura was able to make you feel so special.

Thank you again for choosing our salon, for your kind words snd loyalty. We can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Best Hairdresser

Mrs Jan Andrews
25th Sep 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Absolutely first class as always, Laura is a fantastic hairdresser and is a caring person, she remembers lots of little things about her clients which makes us feel like friends.

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Response from Saks Hair Exeter

Dear Jan,

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that you had a first-class experience at our salon and that Laura took great care of you. One of our main goals is to create a friendly and welcoming environment where our clients feel like friends, and we're thrilled that Laura was able to make you feel so special.

Thank you again for choosing our salon, for your kind words snd loyalty. We can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Amazing Cut

Hayley Osbourne
25th Sep 2025
Team Member: Caitlin
5.0
Appointment verified by SaloniQ Software

Best cut I’ve had in a long time , felt and looked amazing afterwards .
My hair also smelt divine !!!

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Response from Saks Hair Exeter

Hi Hayley,

Thanks so much for leaving us a review! We are thrilled to hear that you had a great experience at our salon. We take pride in providing our clients with the best haircuts and making them feel confident and refreshed after their visit. It's also a bonus that your hair still smelled amazing afterwards! We hope to see you again soon for another fabulous haircut.

Best wishes,

The Saks Hair Exeter team

Highlights

Julie coaker
25th Sep 2025
Team Member: Poppy
5.0

Poppy she took her time and did a great job , which I am happy with 😊

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Response from Saks Hair Exeter

Hi Julie,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you were happy with the service provided by Poppy. Your satisfaction is our top priority, and we are grateful for your positive feedback.

Thank you for choosing us and we look forward to seeing you again soon.

Best wishes,

The Team at Saks Hair Exeter

Hair colour review

Sahar Mostafavi
25th Sep 2025
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Very happy with my hair colour. Freya is such a lovely and friendly stylist and I really loved how my hair turned out as I wanted it to. Thank you!

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Response from Saks Hair Exeter

Hi Sahar,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you are very happy with your hair colour and that Freya was able to bring your vision to life. We will be sure to pass along your lovely feedback to her.

We always strive to provide our clients with a friendly and positive experience, and we are delighted to know that we have succeeded with you. Thank you again for choosing our salon.

Best wishes,

The team at Saks Hair Exeter

Fabulous

Rebecca
24th Sep 2025
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

Superb colouring as ever. Shannon is courteous, attentive and highly skilled at blending colours to give a beautiful and natural appearance. So happy with the result, thanks so much Shannon!

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Response from Saks Hair Exeter

Hi Rebecca,

Thank you so much for your lovely review! We're thrilled to hear that you had a superb experience with Shannon at our salon. We pride ourselves on our team of courteous, attentive, and highly skilled hair stylists, and we're glad that Shannon was able to expertly blend colours to give you a beautiful and natural result. We will be sure to pass on your kind words to Shannon.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes, The Team at Saks Hair Exeter

Spectacular

Lin
22nd Sep 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Absolutely wonderful, I’m so pleased with my colour and cut, thank you Faye, a new me!! ☺️
Also a major thank you to the blonde lad who gives the best head massage ( sorry I didn’t get your name)

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Response from Saks Hair Exeter

Hi Lin,

We are delighted to hear that you had a wonderful experience at our salon! Thank you for taking the time to share your kind words about your colour and cut with Faye. We are thrilled to have been able to help you achieve a new look that you love.

We are also happy to hear that the head massage from Mac added to your overall experience. We will be sure to pass on your compliments to him.

We look forward to welcoming you back in the future for another great visit. Thank you for choosing us for your hair needs.

Best wishes,

The team at Saks Hair Exeter

Thank you

Natalie Lewis
21st Sep 2025
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

I had my hair cut with Shannon last weekend. She had a lovely cheerful manner, just the right amount of chat and also delivered just what I had asked for with my hair cut. Very happy and will be absolutely booking with her again 👍

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Response from Saks Hair Exeter

Hi Natalie,

We are so glad to hear that Shannon provided you with an enjoyable experience during your visit to our salon. At Saks Hair Exeter, we strive to make our clients feel comfortable and satisfied with every visit.

Thank you for taking the time to share your positive feedback with us. We appreciate your kind words and are happy to hear that Shannon was able to deliver exactly what you had asked for with your hair cut.

We look forward to seeing you again soon and will be sure to pass along your compliments to Shannon.

Best wishes,

The Saks Hair Exeter team

Colour and restyle

Heidi Riezzo
21st Sep 2025
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

Hannah is amazing. Always positive with a can do attitude, she made a fab job of my highlights and cut today. I’m so pleased

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Response from Saks Hair Exeter

Hi Heidi, thank you so much for leaving us such a lovely review! We are delighted to hear that Hannah gave you a positive and enjoyable experience at our salon. She is a talented stylist with a great attitude, and we are glad to hear that she did an amazing job with your highlights and cut. We pride ourselves on delivering top-quality services, and we are happy to have made you pleased with your visit. Thank you again for your kind words and we hope to see you back at the salon soon. Best wishes, the team at Saks Hair Exeter.

Consistently wonderful!

Annabelle Lowes
21st Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is exceptional at what she does! I have returned to see her multiple times because of the amazing results she has achieved with my hair. She is also just a delightful human being to be around, which makes the entire process even better <3. Thank you!

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Response from Saks Hair Exeter

Hi Annabelle,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you have had such a positive experience with Hannah. We pride ourselves on providing exceptional service and we are delighted to hear that Hannah was able to achieve amazing results with your hair.

We agree that Hannah is not only talented at what she does, but also a wonderful person to be around. We are lucky to have her as part of our team at Saks Hair Exeter. We look forward to seeing you again and providing you with another enjoyable salon experience.

Thank you again for your kind words and for choosing us.

Best wishes,

The Team at Saks Hair Exeter

Haircut

Peter Gibson
20th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

As usual very pleasant, makes you feel welcome, styling very good.

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Response from Saks Hair Exeter

Dear Peter,

Thank you so much for leaving us such a lovely review! We are thrilled to hear that your experience at our salon was a pleasant one. Our team prides itself on creating a welcoming atmosphere for our clients.

We are delighted that you were happy with your styling as well. Our stylists work hard to ensure that every client leaves feeling confident and satisfied with their hair.

Thank you again for your kind words. It means a lot to us. We can't wait to have you back in our salon soon!

Best wishes,

The team at Saks Hair Exeter

Excellent

Charlotte Burns
19th Sep 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I didn't book correctly on the website but they kindly fit me in with lovely Chloe.
I've had some bad experiences with getting my hair done elsewhere but Chloe listened to my concerns and reassured me. She understood exactly what I wanted and summarised it back to me before cutting.
She was lovely to chat to as well. She now has a new permanent customer. Thank you Chloe!
Great price too.

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Response from Saks Hair Exeter

Hi Charlotte,

Thank you so much for taking the time to leave us a review. We're so happy to hear that you had a great experience with Chloe at our salon.

At Saks Hair Exeter, our team is committed to providing top-notch service and making our clients feel at ease during their appointments. We're thrilled that Chloe did just that for you. We'll be sure to pass along your kind words to her.

We look forward to having you back as a regular customer. Thank you for choosing Saks Hair Exeter. Take care!

Best wishes,

The team at Saks Hair Exeter

Friendly staff

Caroline A
17th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet listened very carefully, advised and cut my hair really well. The salon has a relaxed, calm atmosphere and all staff are friendly and efficient.

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Response from Saks Hair Exeter

Hi Caroline ,

Thank you for taking the time to leave us such a kind review. We are so happy to hear that your experience at our salon was a positive one. We are glad that Harriet was able to give you a great haircut and lend a listening ear. Our team takes pride in creating a relaxed and calming atmosphere for our clients. We will make sure to pass along your compliments to Harriet and the rest of our team.

We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

..great head massage..

Michael
17th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Very happy with my haircut, head massage very relaxing, nice coffee, Hannah’s coming along well!

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Response from Saks Hair Exeter

Hi Michael,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you were happy with your recent haircut and that you enjoyed the head massage and coffee - it's always our goal to provide a relaxing and enjoyable experience for our clients. We'll make sure to pass along your kind words to Hannah. Thank you for choosing our salon and we look forward to seeing you again soon.

Best wishes,

The Team at Saks Hair Exeter

Positive experience

Sam Harrison
16th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Great stylist who put me at ease. Fab haircut!

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Response from Saks Hair Exeter

Hi Sam,

Thank you so much for your lovely review! We are thrilled to hear that our stylist made you feel at ease and that you love your new haircut. Your satisfaction is always our top priority and we are glad to see that we were able to achieve it.

We hope to see you again soon and thank you again for choosing us and for taking the time to leave us a review.

Take care and have a great day!

The team at Saks Hair Exeter

Wonderful hairdo

Karen Jeremy
16th Sep 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I love having Hannah do my hair. She discusses everything with me before hand and takes such care over her work.

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Response from Saks Hair Exeter

Dear Karen,

Thank you so much for taking the time to leave a review for Hannah at our salon. We're glad to hear that you love having her do your hair! Our team always aims to discuss all the details and take great care of our clients, and we're happy that Hannah has done just that for you.

We appreciate your kind words and look forward to seeing you again soon. Have a great day!

Best wishes,

The Team at Saks Hair Exeter

Wonderful

Clare Victoria Mitchell
15th Sep 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Thank you so much Adam, I love my hair cut and colour.

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Response from Saks Hair Exeter

Hi Clare,

Thank you so much for your lovely review! We are so happy to have had you as a loyal client for so long and are thrilled that you are so happy with the service you receive from Adam. Our team takes great pride in providing our clients with top-notch haircuts and colors, and it is always a pleasure to receive such positive feedback.

We appreciate your support and look forward to seeing you again soon.

Best wishes,

The Saks Hair Exeter Team

Fab Hair!

Lola Williams
14th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet was great! I haven’t been happy with my hair for a while, but she did an amazing job.

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Response from Saks Hair Exeter

Hi Lola, thank you so much for taking the time to leave a review about Harriet's service at our salon. We are thrilled to hear that you were happy with your haircut and that Harriet did an amazing job. Providing our clients with a positive experience is always our top priority. We hope to see you again soon for another great hair experience. Take care!
- The team at Saks Hair Exeter

Great Service

Louise H
14th Sep 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

I am always pleased with my hair after I have visited Saks. Faye cuts well and always gives good advice on keeping your hair in good condition.

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Response from Saks Hair Exeter

Hi Louise,

Thank you for taking the time to leave us a review. We are so happy to hear that you are always pleased with your hair after visiting our salon. Faye is a talented stylist and we are glad she has provided you with great cuts and advice on maintaining healthy hair.

We are committed to providing all of our clients with the best possible experience and it sounds like Faye has done just that for you. We appreciate your feedback and look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

Fabulous!

Katie Worth
13th Sep 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Thanks again to brilliant Harriet for working wonders with my hair! Not only is she super skilled and a complete expert in all things cut and colour, but she's really lovely too! I would highly recommend!

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Response from Saks Hair Exeter

Hi Katie,

Thank you so much for leaving such a kind review for our salon. We are thrilled to hear that you had a great experience with Harriet. Our team prides ourselves on delivering exceptional service to our clients and we are delighted that Harriet was able to meet your expectations.

We couldn't agree more that Harriet is not only talented, but also incredibly kind and lovely. We will be sure to pass along your compliments to her.

Thank you for recommending us and for choosing us for your hair needs. We appreciate your support and hope to have the opportunity to pamper you again in the future.

Best wishes,

The team at Saks Hair Exeter

Child haircut

Charlotte
13th Sep 2025
Team Member: Harriet
5.0

Thank you Harriet and team for a wonderfully positive experience for my two daughters this afternoon. They were both a little nervous and you were so kind and put them at ease. Their hair looks fabulous with superb cuts. Huge thanks!

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Response from Saks Hair Exeter

Dear Charlotte,

We are thrilled to hear that your daughters had a wonderful experience with us at Saks Hair Exeter! It's always our goal to make all of our clients feel comfortable and at ease during their visit with us. We're so glad that we could help ease their nerves and that they left with fabulous cuts.

Thank you for taking the time to share your positive feedback. We truly appreciate it and it means a lot to our team. We hope to have the pleasure of styling your daughters' hair again in the future.

Best wishes,

The Saks Hair Exeter Team

Model for an Apprentice - Macsen

Karen
11th Sep 2025
Team Member: Mac
5.0

I was a model for Mac. From the welcoming greeting and consultation, to the fantastic wash and relaxing head massage. I have come out with the most wonderful bouncy, glamorous blow dry. I couldn’t be happier and my hair feels and looks amazing. Thank you Mac, your professionalism and enthusiasm for your work shines through. Thank you 🙏🏻

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Response from Saks Hair Exeter

Hi Karen,

Thank you so much for your lovely review! We're delighted to hear that you had such a positive experience at our salon. Our team works hard to ensure that every client feels welcomed and relaxed during their visit.

We're glad that you enjoyed your wash and head massage, and that you left with a fantastic blow dry. Your kind words mean a lot to us, and we truly appreciate your praise for Mac's professionalism and passion for his work.

We hope to see you again soon for another fabulous salon experience!

Best wishes,

The team at Saks Hair Exeter

Mrs

Amanda Dunbar
7th Sep 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I love coming here its so relaxing
Everyone is always so friendly

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Response from Saks Hair Exeter

Dear Amanda,

Thank you for taking the time to leave such a lovely review! We're delighted to hear that you find our salon relaxing and our team friendly. These are two very important things for us here at Saks Hair Exeter.

We always strive to create a warm and welcoming atmosphere for our clients, and we're so happy that it shows. It's always a pleasure to have you in the salon!

Thank you again for your kind words and support. We look forward to your next visit with us.

Best wishes
,
The Team at Saks Hair Exeter

A splendid experience

Gill Edgcumbe
5th Sep 2025
5.0

I attended as a model for Mac, an apprentice, who gave me a wash and blow dry.
He welcomed me, introducing himself, in a friendly manner. We chatted during the session during which he ascertained exactly how I wanted my hair styled.
Overall a lovely experience with an amicable young man who has a personable nature and all the attributes to become a competent stylist

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Response from Saks Hair Exeter

Dear Gill,

Thank you so much for taking the time to leave such a wonderful review for Mac at Saks Hair Exeter. We are thrilled to hear that you had a lovely experience with him as your stylist. Mac is a valued member of our team, and we are so proud of his friendly and personable nature. We are also glad to hear that he took the time to chat with you and fully understand how you wanted your hair styled. We have no doubt that he will continue to develop his skills and become an even more competent stylist in the future.

Thank you again for your kind words, and we hope to see you soon at our salon!

Best wishes,

The team at Saks Hair Exeter

Great experience

Caroline Wightman
2nd Sep 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Love my haircut

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Response from Saks Hair Exeter

Hi Caroline! Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you love your new haircut! Our team at Saks Hair Exeter always strives to provide our clients with the best possible experience, so we are so happy to know that we succeeded in giving you a haircut that you love. We hope to see you again soon for your next appointment. All the best, The team at Saks Hair Exeter.

Lovely!

Molly Marlow
1st Sep 2025
Team Member: Shannon
5.0
Appointment verified by SaloniQ Software

As always, a friendly experience with Shannon and the staff on Reception. A great haircut with ideas for styling offered; wouldn’t go anywhere else.

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Response from Saks Hair Exeter

Hi Molly, thank you for your kind words about your recent visit to our salon. We're glad to hear that you had a friendly experience with Shannon and our reception staff. We love providing our clients with ideas for styling to keep their hair looking great even after they leave the salon. We appreciate your loyalty and look forward to seeing you again in the future. Thank you for choosing us for your haircut needs. All the best, the team at Saks Hair Exeter.

Amazing Stylist and Haircut!

Jackie Koury
28th Aug 2025
Team Member: Hannah
5.0

Hannah was so lovely and my haircut is fantastic. Thank you so much 🙏🏽

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Response from Saks Hair Exeter

Hi Jackie,

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with Hannah and are loving your new haircut. We always strive to provide excellent service and it's great to know that we have met your expectations.

Feel free to drop by anytime for any of your hair needs and we'll be more than happy to assist you. Have a great day!

Best wishes,

The team at Saks Hair Exeter

Another fab experience

Lynn Thurgate
27th Aug 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Perfect haircut and a new way to wear my hair. Very happy and lovely chats and coffee.

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Response from Saks Hair Exeter

Hi Lynn,

Thank you for taking the time to leave us a review. We're thrilled to hear that you had a perfect haircut and were pleased with the new style we created for you. We're also glad that you enjoyed our friendly chats and coffee.

At Saks Hair Exeter, we strive to provide not only excellent hair services but also a warm and welcoming atmosphere for our clients. We're glad that we could make your experience a positive one.

Thank you again for your kind words and we hope to see you again soon!

Best wishes,

The Saks Hair Exeter Team

Looking after me

Anne Nightingale
23rd Aug 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

As always it’s like going to see your friends when I go to have my hair done. Laura realised that there was no Prosecco in stock she sent someone out to buy some so I could have a glass. That’s what I call five star treatment !

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Response from Saks Hair Exeter

Hi Anne,

Thank you so much for taking the time to write such a lovely review! We are thrilled to hear that you enjoyed your recent visit with us and that you felt like you were amongst friends.

We are sorry about the Prosecco situation and we're glad Laura was able to make it right by sending someone out to get some for you. We strive to provide five-star treatment to all our clients and we're glad to hear that we achieved that with you.

Thank you again for choosing to come to our salon and we look forward to seeing you again soon for another fabulous hair experience!

Best wishes,

The Saks Hair Exeter team

Cut n blow dry

Anonymous
21st Aug 2025
5.0

Excellent

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Response from Saks Hair Exeter

Thank you so much for taking the time to leave a review about your experience at our salon. We are delighted to hear that you had an excellent visit with us! Our team strives to provide the best service possible and we are happy to know that you were satisfied with our work.

We appreciate your kind words and we hope to see you again in the future. If you have any further feedback or suggestions for us, please do not hesitate to let us know. We are always looking for ways to improve and provide the best experience for our clients.

Thank you again for your support and we look forward to your next visit!

Best wishes,

The Team at Saks Hair Exeter

Personal service great massages

Lesley Crane
19th Aug 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Cut hair just as requested. Great communication & personal service & not rushed as usual. Lovely massage chair & head massage by lad! Love it!

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Response from Saks Hair Exeter

Hi Lesley,

Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that we were able to provide you with a great haircut that met your requests. Our team takes pride in our communication and personal service, so it's wonderful to know that you felt taken care of during your visit.

We're also glad you enjoyed our massage chair and head massage, we aim to provide our guests with a relaxing and pampering experience. Thank you once again for your kind words and we hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Highlights

Jackie Bower
19th Aug 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet did my highlights just how I wanted them !

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Response from Saks Hair Exeter

Hi Jackie,

Thank you so much for leaving us a review! We're thrilled to hear that Harriet was able to give you the perfect highlights you wanted. Our team always strives to fulfill our clients' hair goals and we're happy to know we succeeded with you.

We can't wait to see you again soon and continue providing you with top-notch hair services. We'll make sure to pass on your kind words to Harriet. Thank you for choosing our salon and for taking the time to share your experience.

Best wishes,

The team at Saks Hair Exeter

Fantastic experience

Mr Tom Wilson
18th Aug 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Fantastic cut and finish by Adam today. Exactly as I wanted it. A really lovely experience from start to finish.

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Response from Saks Hair Exeter

Dear Tom,

Thank you so much for your kind review! We are thrilled to hear that you had a fantastic experience at our salon and that Adam was able to give you the exact cut and finish you were looking for. Our team takes great pride in providing exceptional service and ensuring that our clients' needs are met.

We are delighted that your visit was a lovely experience from start to finish. We will be sure to pass along your kind words to Adam and the rest of the team. Your satisfaction means the world to us and we can't wait to see you again soon!

Best wishes,

The Team at Saks Hair Exeter

Disappointing

Shannon
16th Aug 2025
1.5
Appointment verified by SaloniQ Software

Came in for a fringe trim, curtain bangs, and over 25 minutes had to explain and explain that they needed to swoop evenly for them to be cut blunt with no texture. Was offered to have them thinned out and was asked if I wanted them blowdried half way through which felt like it was to hide the lack of cut. Had to explain that they were staggered like steps instead of a smooth curve. Left with it uneven and needing to be corrected once they’ve grown in a little bit more. Really disappointing as I love my fringe and it will now need heavy styling and hairspray to sit properly.

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Response from Saks Hair Exeter

Hi Shannon,

Thank you for sharing your honest feedback with us. We are sorry to hear that you were disappointed with your recent visit for a fringe trim at our salon. We never want a client to leave the salon and not be completely satisfied with their visit. We have previously offered for you to come back for us to correct anything you are unhappy with and this offer still stands. Please do get in touch if you would like to arrange to come back in.

Best wishes

The team at Saks Hair Exeter

Simply the best

Mrs Sharon Wakefield
12th Aug 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Adam always makes me feel new again. I can’t find anyone else who is half as good as him where I moved to in Hampshire so I return to get my hair done properly. The colour, cut and style are always perfect. He is always courteous, friendly and knowledgeable. I always leave feeling 100% better than when I arrived. Highly recommended. .

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Response from Saks Hair Exeter

Dear Sharon,

Thank you so much for your kind review! We are delighted to hear that Adam has consistently provided you with a great experience at our salon. Our team takes pride in delivering excellent services and we are glad that Adam's skills have left such a positive impression on you.

We completely understand how difficult it can be to find a stylist that meets your expectations, especially when you have moved to a new area. We are grateful that you choose to return to us for your hair services and we truly appreciate your loyalty.

Thank you for highly recommending us, it means a lot to us! We look forward to welcoming you back for your next appointment.

Best wishes,

The team at Saks Hair Exeter