Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.91
870 verified reviews
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Filter by rating

Laura is the tops

Lesley Crane
6th May 2026
Team Member: Laura
4.5
Appointment verified by SaloniQ Software

Great personal individual experience with head massages & coffee etc.
So sad Laura is leaving after 14 years of being ‘together’ as hairstylist/client. We’ve been through quite a lot of styles & colours etc. I do wish her the best of luck for her future plans & her life. Saks rules Ok

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So Sad To See You Go....

Michael S
6th May 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura has been putting up with me for around twelve years now and today, when visiting her for another cut, I was so sorry to hear that she is about to move on to pastures new. She has always been great, we enjoyed many laughs together and, it has to be said, a lot of chatter too which has always made my visits so enjoyable and now an old man very happy! Laura, I wish you happy trails on your road ahead and wish you every success in whatever venture you pursue next - you so deserve it!

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Cut and blow dry

Gillian Whitney
6th May 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I had a excellent cut and blow dry

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Colour

Abby Sproats
6th May 2026
5.0
Appointment verified by SaloniQ Software

Freya has done a great colour
The girl who washed and blow dried my hair was professional and very lovely

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A great ‘do

Kathryn Coombes
5th May 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you to Chloe for a great cut and blow dry today. Left the salon much more chilled than when I arrived.

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Hair cut and treatment

Chloe Dixon
5th May 2026
Team Member: Codi
4.5
Appointment verified by SaloniQ Software

Codi was so attentive and kind!
Really listened to what I wanted and made suggestions to make it even better!
I honestly love my new hair cut!

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Fabulous as always

Sharon Preston
4th May 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Fabulous cut and extremely professional and knowledgeable as always. Thank you Laura!

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Response from Saks Hair Exeter

Hi Sharon,

Thank you so much for your kind words and for taking the time to leave us a review. We're thrilled to hear that you had a fabulous cut with our stylist Laura. We pride ourselves on providing a professional and knowledgeable service so we're glad to know that it shines through.

We truly appreciate your support and we look forward to pampering you again soon. Thank you for choosing our salon.

Best wishes from the team at Saks Hair Exeter.

Cut and blowdry

Julie Lewis
2nd May 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Excellent..Harriet listened and advised and guided ...a very professional young lady.

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Response from Saks Hair Exeter

Hi Julie,

Thank you so much for your kind review! We are thrilled to hear that you had a great experience with Harriet. Our team at Saks Hair Exeter takes pride in providing excellent service and we are happy that she was able to listen, advise, and guide you in a professional manner.

We hope to see you again soon at our salon. Have a lovely day!

Best wishes,

The Team at Saks Hair Exeter

Relaxing refresh

Gaynor
2nd May 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Excellent service as always. Relaxing head massage followed by a new cut. Feeling refreshed. Thank you Chloe

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Response from Saks Hair Exeter

Dear Gaynor,

Thank you so much for your kind words and for taking the time to leave us a review. We are thrilled to hear that you had another great experience with us at Saks Hair Exeter.

Chloe is an incredibly talented stylist and we're glad to know that you left feeling refreshed and satisfied with your new cut. Our relaxing head massages are always a fan favorite and it sounds like you enjoyed it as well.

We look forward to welcoming you back to our salon in the future and providing you with more excellent service. Thank you again for choosing Saks Hair Exeter and for your support.

Best wishes,

The Team at Saks Hair Exeter

Cut and blow

Toby Cooper
2nd May 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Brilliant as always. Freya is attentive, listens and skilfully cuts just as requested.

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Response from Saks Hair Exeter

Dear Toby,

Thank you so much for taking the time to leave us such a lovely review. We are thrilled to hear that you had a brilliant experience with Freya at our salon.

Our team at Saks Hair Exeter strives to provide our clients with attentive and skilled services, and we are glad that Freya was able to do just that for you. We completely understand the importance of listening to our clients' requests and delivering the desired results.

We appreciate your kind words and your loyalty. We hope to see you again soon at our salon.

Best wishes,

The team at Saks Hair Exeter

Perfect hair salon

Jasmine Callanan
1st May 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

The facility is clean, the hairdressers are talented and all staff members are super polite. Thank youuuu!!!

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Response from Saks Hair Exeter

Hi Jasmine,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a positive experience at our salon. Our team works hard to maintain a clean and welcoming environment, and we are happy to know that it was appreciated.

We are also glad to hear that you were impressed with our talented hairdressers and friendly staff. We truly believe that our team is what sets us apart, so it means a lot to us to hear such kind words.

Thank you again for your feedback and for choosing our salon. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Trusted and professional

Kate Georgiou
30th Apr 2026
Team Member: Paula
5.0

This is my second visit to this salon with two different stylists. I have found both very professional, listened to what I wanted and did exactly what I asked . Today I had a cut and half head of high and low lights. Following a few bad experiences I’ve become very nervous of having my hair done but have had excellent results from both Paula and Chloe. Thank you both, I am very grateful for you allowing me to leave Saks with confidence.

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Response from Saks Hair Exeter

Hi Kate,

We are happy to hear that you've had a positive experience at our salon with both Paula and Chloe. We strive to provide professional and personalized services to all our clients. It's great to know that both stylists listened to your requests and were able to meet your expectations. We understand how important it is to feel confident after a hair appointment, and we are delighted that we were able to provide that for you. Thank you for choosing us and we hope to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Brilliant colouring today

Claire Johnstone
30th Apr 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Freya (sorry don’t know which Freya!) was fantastic- she did a brilliant job colouring my hair, a difficult task as full head highlights, covering grey and thick hair! I love the colours and it looks beautifully natural and has made me very happy.

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Response from Saks Hair Exeter

Dear Claire,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that Freya did such a fantastic job colouring your hair. We always strive to give our clients the best results and we're so happy that you love the colour and that your hair looks beautifully natural. Thank you for choosing our salon and we hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Excellent

Sarah Murphy
30th Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Very happy with my haircut & Laura was a delight

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Response from Saks Hair Exeter

Hi Sarah, we are thrilled to hear that you were very happy with your haircut at our salon! Thank you for taking the time to share your positive experience with Laura. She is indeed a delight and we are grateful to have her as part of our team. We appreciate your kind words and hope to see you again soon for another great haircut. All the best, The team at Saks Hair Exeter.

So pleased

Jo
29th Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I had a bad hair colour experience at another salon and was so unhappy. Came into Saks for a consultation and then booked in with Hannah, she explained everything to me and really listened. So pleased with my new colour, exactly what I wanted

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Response from Saks Hair Exeter

Hi Jo,

We are glad to hear that you had a positive experience with us at Saks Hair Exeter. Our team always strives to ensure that our clients are happy and satisfied with their hair colour. It's great to hear that Hannah was able to listen to your needs and provide you with the perfect colour.

Thank you for choosing Saks Hair Exeter for your hair consultation, and we appreciate your kind words about Hannah's service. We hope to see you again soon for your next hair appointment.

Best wishes,

The team at Saks Hair Exeter

Review

Amber
28th Apr 2026
Team Member: Hannah
5.0

Absolutely brilliant , my hair has never looked so good, such a lovely environment and brilliant people.

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Response from Saks Hair Exeter

Hi Amber,

We are so glad to hear that you had a great experience at our salon! Thank you for taking the time to share your positive feedback with us. Our team strives to create a welcoming and friendly environment for all our clients. We are also happy to hear that you are happy with your new hairdo. It's always a pleasure to know that our clients leave feeling confident and satisfied.

Thank you again for your kind words. We appreciate your support and we hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Ms

Yasmin Thierry
28th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe totally gets what I’m looking for… she listens and works with me… messy ..textured ..movement … and she’s a brilliant stylist … I call it the Chloe effect! Thankyou

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Response from Saks Hair Exeter

Dear Yasmin,

Thank you so much for your lovely review! We are thrilled to hear that Chloe was able to understand your hair needs and deliver exactly what you were looking for. Our team takes great pride in listening to our clients and working together to achieve their desired look. We are so glad that Chloe was able to create the "Chloe effect" for you!

Thank you for your support and for choosing our salon. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Cut & blow dry appointment

Susan Heale
28th Apr 2026
Team Member: Chloe
4.5

Very happy with the cut & service
Just bit expensive for cut & blow dry

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Response from Saks Hair Exeter

Hi Susan,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you were happy with your cut and the service provided at our salon. We pride ourselves on delivering top-notch services to our clients.

We understand your comments about our prices, but we assure you that it reflects the level of expertise and quality of products we use. We believe in providing the best value for your money.

We hope to see you again soon at Saks Hair Exeter.

Best wishes,

The team at Saks Hair Exeter

Came away very happy

Linda Hilton
27th Apr 2026
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

First time for visiting Saks & came away feeling happy with my cut

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Response from Saks Hair Exeter

Dear Linda,

We are so happy to hear that you had a positive experience during your first visit to our salon! Nothing makes us happier than knowing our clients leave feeling happy with their cut. Thank you for trusting us with your hair and we hope to see you again soon.

Take care,

The team at Saks Hair Exeter

Cut & blow dry

Lorraine Comley
27th Apr 2026
Team Member: Freya
4.5
Appointment verified by SaloniQ Software

Firstly not sure which Freya, very happy with cut & blow dry, explained style, staff very polite and friendly, also hair wash, massage chair & head massage was lovely.

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Response from Saks Hair Exeter

Hi Lorraine,

Thank you for your wonderful review! We are so glad to hear that you were happy with your cut and blow dry. Our team always strive to deliver the best experience for our clients, and it's great to know that we met your expectations.

We are happy to hear that our talented staff were able to explain the style to your satisfaction, and that you found them polite and friendly. We take pride in providing a welcoming and comfortable environment for all our clients.

We're also pleased to know that you enjoyed the added bonus of our massage chair and head massage during your hair wash. It's always lovely to hear that our clients leave feeling relaxed and pampered.

Thank you again for taking the time to share your positive experience. We can't wait to have you back at our salon!

Best wishes,

The team at Saks Hair Exeter

Excellent colour

Jayne Marriott
27th Apr 2026
Team Member: Codi
4.5
Appointment verified by SaloniQ Software

Great service and friendly staff. Codi did a great job colouring my hair, excellent colour, just what I asked for.

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Response from Saks Hair Exeter

Hi Jayne, thank you so much for taking the time to leave us such lovely feedback! We're thrilled to hear that you had a great experience with us, and that Codi was able to give you the perfect colour you asked for. We pride ourselves on providing top-notch service and having a friendly team, so it's wonderful to know that we're meeting those goals. Your satisfaction is our top priority and we can't wait to have you back in our salon. Thank you again for choosing us and for your kind words. See you soon! The Saks Hair Exeter team

Perfect Sunday

Gema Temino
26th Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Today I had my appointment to have my hair cut by the wonderful Hannah. Perfect, always a pleasure and as well the new person in the reception, so nice a polite. Great experience

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Response from Saks Hair Exeter

Hi Gema,

Thank you for your kind words about your recent experience at our salon. We are so glad that you enjoyed your haircut with our wonderful stylist, Hannah. We will be sure to pass along your compliments to her.

Our team takes pride in creating a pleasant and welcoming environment, so we are happy to hear that our new receptionist was able to make you feel at ease.

We appreciate your support and we look forward to seeing you again soon.

Best wishes

The Saks Hair Exeter team

Great experience 100% happy 😊

Sian Betts
26th Apr 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Every member of staff working today in the salon was friendly, professional and respectful. Codi asked me lots of questions about what I was after and really understood what I wanted. She is very calm and experienced and I left feeling 100% happy with my colour and cut. This was only my second visit to the salon and I am already booked in again. Thanks also to Mack for great customer service on reception.

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Response from Saks Hair Exeter

Dear Sian,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a positive and enjoyable visit with us.

Our team takes great pride in providing friendly and professional service to all of our clients. We are glad to hear that Codi was able to understand your desired look and achieve it with her expertise. We will make sure to pass along your kind words to her.

We are also grateful for your kind mention of our receptionist, Mac. We strive to provide excellent customer service and it's wonderful to hear that he left a positive impression on you.

We are looking forward to seeing you for your next visit.

Best wishes,

The Saks Hair Exeter Team

Pearl Smith
24th Apr 2026
Team Member: Paula
5.0

Great haircut as always

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Response from Saks Hair Exeter

Hi Pearl, thank you for taking the time to leave us a review! We're happy to hear that you had another great haircut with us. We strive to provide excellent service and it's always a pleasure to know that our clients are satisfied. We hope to see you back at our salon soon. Take care!

Best wishes from the team at Saks Hair Exeter.

Brilliant

Bev Hudson
24th Apr 2026
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Look forward to my appointment and Paula never fails to do a fantastic job. Head massage and back massage just perfect.

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Response from Saks Hair Exeter

Hi Bev,

Thank you so much for taking the time to leave us a review! We truly appreciate your kind words about our amazing Paula.

We're thrilled to hear that you always look forward to your appointment with us and that you've consistently had fantastic results with Paula.

We can't wait to see you again soon and continue providing you with the best service and experience possible.

Best wishes
,
The Team at Saks Hair Exeter

Thank you!

Tilley Haley-Jones
24th Apr 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Thank you Freya for a gorgeous cut and blow dry! Absolute love it. Great service and lovely person - highly recommend! X

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Response from Saks Hair Exeter

Hi Tilley! It's always a pleasure to hear such positive feedback from our clients. Thank you for taking the time to share your experience at our salon. We are thrilled to know that you loved your cut and blow dry, and had a great service with our team member Freya. We will definitely pass your kind words onto her. Thank you for recommending us and we hope to see you again soon! Take care, Team at Saks Hair Exeter

Brilliant experience Great Haircut

Phillipa Varney
21st Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Went in to the salon and immediately felt welcome. Laura expertly interpreted and cut my hair to my exact requirements. Love my new hairstyle.

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Response from Saks Hair Exeter

Hi Phillipa,

Thank you so much for leaving us such a lovely review! We are delighted to hear that you felt welcome when you visited our salon and that Laura provided you with an expert and personalized hair cut that you love. Our team strives to make every client feel comfortable and satisfied with their new hairstyle.

We appreciate your support and look forward to welcoming you back to our salon in the future. Have a great day!

Best wishes,

The team at Saks Hair Exeter

A lovely experience

Suzannah Holwell
21st Apr 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

A lovely visit and my hair looked amazing.Even the husband commented on it! She will be my regular now

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Response from Saks Hair Exeter

Hi Suzannah,

Thank you so much for taking the time to leave us this amazing review! We are delighted to hear that you had a lovely visit and that your hair looked fantastic. It means a lot to us that you were so pleased and great that your husband noticed your hair too. We are always here to help you achieve your desired look and we can't wait to see you again!

Best wishes,

The Team at Saks Hair Exeter

Perfect hair appointment

Phillippa Thomson
21st Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura cuts beautifully and with great skill. She is always upbeat and very kind.

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Response from Saks Hair Exeter

Hi Phillippa,

Thank you so much for your kind words about your experience with Laura at our salon. We are thrilled to hear that she was able to give you a beautiful haircut and that you enjoyed her positive and kind personality.

We pride ourselves on providing our clients with the best service and talented stylists like Laura. We are grateful for your patronage and look forward to seeing you again soon.

Best wishes, the team at Saks Hair Exeter

Cut and blow dry

Jane Frappart
21st Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Friendly attentive and professional. Good relaxed atmosphere.

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Response from Saks Hair Exeter

Dear Jane,

Thank you so much for taking the time to share your positive experience at our salon! We are thrilled to hear that you found our team to be friendly, attentive and professional. Creating a relaxed atmosphere for our customers is one of our top priorities, and we are happy to hear that we were able to achieve that for you.

We appreciate your feedback and look forward to seeing you again soon for another great experience. Have a fantastic day!

Best wishes,

The Team at Saks Hair Exeter

Amazing place

Karine Chapart
20th Apr 2026
5.0
Appointment verified by SaloniQ Software

Really lovely place and professional

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Response from Saks Hair Exeter

Dear Karine,

Thank you for taking the time to leave us a review. We are delighted to hear that you enjoyed your experience at our salon and that you found our team to be professional. It means a lot to us to know that our guests are pleased with our services.

We hope to have the pleasure of welcoming you back soon for another relaxing and pampering session. Our team at Saks Hair Exeter is always here to ensure that you leave feeling happy and satisfied.

Thank you again for your kind words and for choosing our salon.

Best wishes

Cut and blow dry

Penny Eveleigh
20th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Excellent service and experience - salon was very busy but stylist still took time with discussion, washing and massage etc and with the finishing.

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Response from Saks Hair Exeter

Hi Penny,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had an excellent experience with us at our salon. We understand that our salon can get busy at times, but we are glad that our stylist was still able to provide you with the time and attention you deserved. We take pride in our level of service and are happy to hear that you appreciated the consultation, massage, and finishing of your hair.

We appreciate your feedback and thank you for choosing our salon. We hope to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Thank you

Pippa Millsted
18th Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Once again a fabulous experience. Fabulous cut and blow dry from Laura H. What a star you are!

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Response from Saks Hair Exeter

Hi Pippa,

Thank you for taking the time to leave a lovely review about your recent visit to our salon! We are so glad to hear that you had a fabulous experience with Laura. She truly is a star and we will make sure to pass along your compliments to her.

It's always wonderful to receive positive feedback from our valued clients like you. We hope to see you again soon for another fabulous cut and blow dry!

Best wishes,

The team at Saks Hair Exeter

Hair smoothing treatment

Karolina
17th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe did an amazing job with smoothing my looooong hair 🤫 excellent service and very nice atmosphere 😌 highly recommend and see you soon 😊

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Response from Saks Hair Exeter

Hi Karolina, thank you so much for taking the time to leave a review. We're thrilled to hear that Chloe did an amazing job smoothing your hair – she's a talented stylist and we're lucky to have her on our team! We always strive to create a welcoming atmosphere for our clients and provide excellent service, so we're delighted that you had a positive experience. Thank you for recommending us and we can't wait to see you again soon! Best wishes - the team at Saks Hair Exeter.

Hair Cut

David Young
17th Apr 2026
Team Member: Chloe
5.0

Very good

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Response from Saks Hair Exeter

Hi David,

Thanks for taking the time to leave us a review! We're so happy to hear that you enjoyed your experience at our salon. We strive to provide top-notch services and it means a lot to hear that we met your expectations.

We appreciate your kind words and hope to see you again soon.

Best wishes, the team at Saks Hair Exeter

Cut and blow dry.

Marie Willbourne
17th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I was Very pleased with my hair cut and Harriet cut it how I requested. I found the Salon had a lovely atmosphere and all the staff were very friendly. They were very attentive and I was asked by three different people if I would like a drink and ask if I was okay. I was seen on time and enjoyed the whole experience.

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Response from Saks Hair Exeter

Hi Marie,

We are delighted to hear that you had a great experience at our salon and are pleased with your hair cut by Harriet. We strive to create a welcoming and friendly atmosphere for all our clients, and we are glad that you found it to be true.

Our team takes pride in providing attentive and personalized service, making sure that our clients feel comfortable and well taken care of. We appreciate your feedback about being seen on time and are happy to know that you enjoyed your time with us.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

Cut and blow dry.

Marie Willbourne
16th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I was very well attended to and all the staff were friendly. Harriet cut my hair as I requested and made sure I was happy with it.

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Response from Saks Hair Exeter

Hi Marie,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that our team provided you with friendly service. We will be sure to pass along your compliments to Harriet for her excellent work in cutting your hair to your satisfaction.

We appreciate your feedback and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Brilliant

Antonia Timperley
15th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Amazing

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Response from Saks Hair Exeter

Dear Antonia,

Thank you for such a kind review! We are so happy that you had an amazing experience at our salon. Our team strives to make every visit special and we are thrilled to hear that we were successful with yours. We hope to see you again soon and continue to provide you with excellent service.

Best wishes,

The Saks Hair Exeter Team

Excellent Salon!

Claire Kennedy
15th Apr 2026
Team Member: Laura
5.0

Wonderful to be back at SAKS Exeter! The whole team is professional and highly skilled and the atmosphere in the salon so friendly and welcoming. Thank you Laura for my colour - I’ll be back!

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Response from Saks Hair Exeter

Hi Claire,

Thank you for taking the time to leave such a lovely review for our salon. We are so glad to hear that you had a wonderful experience being back at our salon. Our team takes great pride in being professional and highly skilled, and we are delighted to know that it came across during your visit.

We are also happy to hear that you found the atmosphere in the salon friendly and welcoming. We strive to create a warm and inviting space for all our clients, and it means a lot to us that you felt comfortable and enjoyed your time with us.

Thank you for trusting Laura with your colour, and we look forward to welcoming you back for your next visit.

Best wishes,

The Saks Hair Exeter Team

A Miracle

Lesley Foley
14th Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah istened carefully to what I wanted.Shd transformed my wayward locks to a stylish new me! Thanks

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Response from Saks Hair Exeter

Hi Lesley, thank you so much for taking the time to leave us a review. We're thrilled to hear that your stylist, Hannah, listened carefully to your needs and delivered a stylish transformation. We take pride in providing our clients with exceptional service and we hope to see you again soon for another fantastic experience. Take care!

The team at Saks Hair Exeter

A Miracle

Lesley Foley
14th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet listened carefully to what I wanted.Shd transformed my wayward locks to a stylish new me! Thanks

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Response from Saks Hair Exeter

Hi Lesley,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great visit with Harriet!

At Saks Hair Exeter, we pride ourselves on listening carefully to our clients' wishes and delivering stylish results. We are glad to hear that Harriet was able to transform your locks and give you a new look.

Thank you again for your positive feedback. We appreciate your business and look forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter team

Very good service

Sarah Finch
13th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

As always Chloe was friendly and pleasant and gave me a good haircut

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Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon with Chloe. We agree, she is always so friendly and we are lucky to have her on our team.

We are glad that you were happy with your haircut and we look forward to seeing you again soon. If there is anything else we can do for you, please don't hesitate to let us know.

Take care,

The team at Saks Hair Exeter

Great experience all round!

Rowan Williams
13th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Such a wonderful salon! All of the staff were so welcoming. Chloe was really friendly and did exactly what I had in mind. I'm so happy with the cut, my hair looks so refreshed.

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Response from Saks Hair Exeter

Hi Rowan,

Thank you for taking the time to leave such a great review! Our team at Saks Hair Exeter pride ourselves on creating a welcoming and friendly atmosphere for our clients. We're thrilled to hear that Chloe made you feel comfortable and delivered exactly what you had in mind. It's always our goal to leave our clients feeling refreshed and happy with their new look. Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes
,
The team at Saks Hair Exeter

Artistry

Sara Asgard
12th Apr 2026
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

Hannah did a lovely colour today mixing in silvery, blonde and slightly red tones, beautiful, and Carmen was gentle while washing and styled it fantastic

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Response from Saks Hair Exeter

Hi Sara,

Thanks for taking the time to leave such a lovely review! We're so glad to hear that you had a great experience at our salon. We'll be sure to pass on your kind words to Hannah and Carmen - they'll be thrilled to know that you loved your new colour and styling.

We hope to see you again soon and give you another fantastic salon experience. Take care!

Best wishes,

The team at Saks Hair Exeter

Excellent

Sarah G
11th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet listened to what I wanted and made sure I was happy with both the colour and cut.

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Response from Saks Hair Exeter

Dear Sarah,

Thank you so much for your positive review! Harriet is a talented stylist who takes great pride in her work, so we are delighted to hear that you were happy with your colour and cut. It's always our goal to make sure our clients leave feeling and looking their best.

We appreciate you taking the time to share your experience with us. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We are always here to listen and assist.

Best wishes,

The team at Saks Hair Exeter

New style

Pina Maletta
11th Apr 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Or Freya A
Sorry, not sure which..
Lovely attentive staff. Having gone in with shoulder length hair my aim was to walk out sporting a new short hairdo.
Freya listened and asked all relevant questions ensuring I was truly happy with my decision.
I was listened to.
She did an amazing cut. I love it…
Thank you.

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Response from Saks Hair Exeter

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience at our salon was enjoyable, and that you were happy with your new haircut. Our team is always dedicated to providing the best service possible, and we are glad that our stylist, Freya, took the time to listen to your requests and make sure you were happy with your decision.

We hope to have the pleasure of seeing you again soon.

Best wishes, The Saks Hair Exeter Team

Hair appointment

Carmen Hicks
10th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I have had another fantastic experience today,and very warm welcome at the reception,i don't know your name,I do apologise. And the lovely Harriet bubbly and cheerful as she always is,she worked her magic again what more can i say.I always enjoy my visits to the salon, I look forward to my next visit. Thank you again

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Response from Saks Hair Exeter

Hi Carmen,

Thank you for your kind words and for taking the time to leave us a review. We are so happy to hear that you had another fantastic experience at our salon.

We are glad that you felt welcome and enjoyed your time with us. We will make sure to pass along your kind words to Harriet, who is always bubbly and cheerful. She will be delighted to hear that her hard work is appreciated.

We are looking forward to your next visit and can't wait to provide you with another great experience. Thank you again for your support and feedback.

Best wishes,

The Team at Saks Hair Exeter

Fab stylist

Nicola Coton
9th Apr 2026
5.0
Appointment verified by SaloniQ Software

I had a fab experience today at the salon, Freya made me feel very relaxed. I my hair was lovely at the end

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Response from Saks Hair Exeter

Hi Nicola,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with our stylist, Freya. Our team at Saks Hair Exeter strive to create a relaxed and comfortable environment for all our clients.

We are glad to know that you are happy with the end result of your hair and we hope to see you again soon. If you have any additional feedback or suggestions for us, we would love to hear them.

Take care,

The Saks Hair Exeter Team

Disappointed

Laura Harriman
9th Apr 2026
2.0
Appointment verified by SaloniQ Software

After paying £140 i have come away with less self confidence then when i walked in!
I am happy with the colour, but thats where it ends.
I asked for my hair to be curled at the end, which it was, the stylist then brushed one side out, which brushed all the curls out and just left a kink in my hair, but did not brush the other side out. I said I do not normally brush my curls out and the sylist said she should have asked, but did not re curl them. So i had different hair on each side!
I was given a piece of cotton wool to clean the dye off my face, little did i know my ears and neck were completely black also!
I now feel very embarassed to leave to go on holiday looking like this!
I had less than half an inch off my hair and some weight taken out, but as i mentioned i feel embarassed at my half and half hair and black ears and neck so i am reallg unsure what the £68 charge for a cut and style was for?!
After visiting SAKS for the past 8 years I wont be back!

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Response from Saks Hair Exeter

Dear Laura,

Thank you for taking the time to share your experience with us. We are happy to hear that you are pleased with the colour of your hair, but we are sorry to hear that you are not fully satisfied with your overall experience you received.

We apologise for any miscommunication and/or inconvenience caused and would love the opportunity to make this up to you.

Our team believes in delivering outstanding service, and we regret that this was not the case for you. Our stylists are trained to always ask for and follow our clients' preferences, and we will make sure to address this with our team to prevent similar incidents in the future.

We do offer a two week redo policy and one of our team has already called you to invite you to return for us to correct anything you are not happy with.

We appreciate your loyalty to our salon and really hope you will give us the opportunity to make it up to you and regain your trust in us.

Best wishes,

The Team at Saks Hair Exeter

A lovely haircut

Julie James
7th Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

A fantastic haircut with attention given to detail. Came away with some lovely curls ready for the wedding tomorrow.

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Response from Saks Hair Exeter

Dear Julie,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you had a fantastic haircut with us. We hope you have a fantastic time at the wedding.

We appreciate your support and we hope to see you again in the future.

Best wishes, the team at Saks Hair Exeter.