Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.92
737 verified reviews
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Great as always

Dianna Hampshire
16th Nov 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Transforms my hair every time, top quality service

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Response from Saks Hair Exeter

Hi Dianna,

Thank you so much for leaving us a review! We're delighted to hear that you've had consistently good experiences at our salon. Providing top quality service is always our top priority, and we're so glad we've been able to transform your hair every time you visit us.

Your kind words mean a lot to our team, and we'll be sure to pass on your positive feedback. We can't wait to see you again and help you achieve your desired hair look.

Take care and see you soon!

The team at Saks Hair Exeter

Repeat services

Kat Radford-Finch
15th Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet is incredible, I first started going to the salon about 2 months before my wedding, I had completely fried my hair and had awful banded colour from at home colour gone wrong. Harriet took the time to sit with me, go through all my options and figure ourmt a plan to get my hair eedding ready and then ongoing to get it back to full health. By my wedding I had gorgeous even warm rich brown hair, that looks shiny and glossy thanks to a couple of olaplex treatments with my colour and a great haircut. I have continued going roughly every 8 weeks since then for my colour, olaplex and a cut every other time. My hair is feeling in such amazing condition and we have gotten rid of nearly all the damage, my colour lasts and only needs re doing to cover grown out areas of grey. She is an absolute miracle worker.

Everytime I go to the salon I find it such a full treat, every member of staff is so kind and lovely. From a lovely coffee, to a massage chair for rinsing, a head massage with my olaplex treatment and all the amazing smelling products, I come away so relaxed and fully pampered from my hair appointment. I could not reccomend this salon more and will be a lifelong customer.

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Response from Saks Hair Exeter

Hi Kat,

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you had such a positive experience with us and that Harriet was able to work her magic on your hair before your wedding!

We take great pride in providing a full pampering experience for all of our clients, so it's wonderful to know that you feel fully taken care of during your visits. We're also glad to hear that your hair is feeling healthier and that you're happy with your colour and cut.

Thank you for choosing our salon, we truly appreciate your support. We look forward to seeing you again soon and continuing to help you maintain gorgeous, healthy hair.

Best wishes,

The team at Saks Hair Exeter

Excellent stylist

Pauline Odulinski
15th Nov 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Always attentive, listens to my requests and provides me with a cut and style that is easy to maintain

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Response from Saks Hair Exeter

Hi Pauline,

Thank you for taking the time to leave us this review. We are delighted that you have consistently had a great experience at our salon. Our team takes pride in being attentive and listening to our clients' requests to provide them with a cut and style that is easy to maintain.

We can't wait to have you back in the salon for your next appointment. If there's anything else we can do for you, please don't hesitate to let us know.

Best wishes,

The Saks Hair Exeter team

Great hair cut

Clare Jenkins
15th Nov 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Faye was spent the time to talk through the changes I wanted, she did a very good job.

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Response from Saks Hair Exeter

Hi Clare,

Thank you so much for taking the time to leave a review for us. We're thrilled to hear that Faye was able to give you the changes you wanted and did a great job.

Our team strives to provide our clients with the best experience possible, and we're happy to hear that Faye's consultation and skills met your expectations. We'll be sure to pass along your lovely comments to her.

We appreciate your support and hope to see you again soon at Saks Hair Exeter.

Best wishes,

The Team at Saks Hair Exeter

Amazing!

Sofia Charlton
15th Nov 2025
Team Member: Chloe
4.5
Appointment verified by SaloniQ Software

Amazing service x would highly recommend

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Response from Saks Hair Exeter

Hi Sofia, thank you for leaving us such a wonderful review! We are thrilled to hear that you had an amazing experience with us and would highly recommend our salon. It means a lot to our team to know that we have exceeded your expectations. We're so glad you enjoyed our service! We can't wait to have you back in our salon. Take care! - The team at Saks Hair Exeter.

The bob is bobbin

Paula
14th Nov 2025
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Codi did the best job with my highlights today, exactly what I wanted, Harriet then gave me the most perfect bob haircut, my inspiration was Frankie bridge and Ive left feeling ready to join the Saturdays

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Response from Saks Hair Exeter

Hi Paula,

We are thrilled to hear that you had such a positive experience at our salon! Thank you for taking the time to share your feedback with us. We will make sure to pass on your compliments to Codi and Harriet, as we know they will be delighted to hear that you were happy with your highlights and bob haircut. We always strive to provide our clients with the best service and leave them feeling confident and ready for anything, just like Frankie Bridge. We hope to see you again soon for another pampering session.

Best wishes,

The team at Saks Hair Exeter

Colour, cut and blow dry

Miss Imogen Charlton
13th Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Brilliant!!!
Love it so much, Harriet does a great job on making sure you get what u want and is very patient and detailed to perfection.
Definitely book with her to get the best result

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Response from Saks Hair Exeter

Hi Imogen,

Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a brilliant experience at Saks and that Harriet took such great care of you. Our team takes pride in ensuring that our clients get the results they want, and we are glad to hear that Harriet's patience and attention to detail made your visit perfect.

We would love to see you again soon and continue providing you with the best hair services. Thank you for trusting us with your hair, and we look forward to seeing you again at Saks!

Best wishes,

The Saks team at Exeter

Attentive and Friendly

Debbie Pitman
13th Nov 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

The attentiveness, friendliness and professionalism is what I like about Saks. The atmosphere is also very relaxed. Paula is a great hairdresser who not only listens to what your concerns are with your hair and how you would like your hairstyle to be, she will also give valuable advice. I love the massaging chair whilst my hair is being washed.
I also appreciate the hot drink offered to me on arrival with the collection of my coat and the prompt delivery once upstairs, in the salon. There is also a lift for any person who is not able to take stairs.

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Response from Saks Hair Exeter

Hi Debbie,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you enjoy our salon and the services provided by Paula. We strive to create a welcoming and relaxed atmosphere for all our clients, and we are glad that you appreciate the little details such as the massaging chair and hot drink on arrival.

We are also happy to hear that you find our salon accessible and accommodating for those who may need assistance. Our team is always here to ensure that all our clients have a comfortable and enjoyable experience with us.

Thank you again for your support, and we look forward to seeing you at our salon again soon!

Best wishes,

The Saks Hair Exeter team

Excellent Service

Emma Tallack
12th Nov 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Phoned on off chance I could get a haircut that same day and did not mind who with. Faye was wonderful, patient, professional and did just what I wanted. Thank you.

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Response from Saks Hair Exeter

Hi Emma,

Thank you so much for taking the time to leave us this lovely review! We're so glad that you had a wonderful experience with Faye and that she was able to give you the haircut you wanted.

Our team at Saks Hair Exeter always strives to provide our clients with a professional and patient service, and it's great to hear that Faye delivered on that.

We hope to see you again soon for your next haircut!

Best wishes,

The Team at Saks Hair Exeter

A luxurious experience!

Caroline Owen
10th Nov 2025
Team Member: Caitlin
5.0

Caitlin was superb! She asked lots of questions to establish my hair type and hair routine, before talking me through the products she was going to use. Caitlin’s head massage was dreamy, Such a nice treat! My blow dry lasted 2 days, and I wouldn’t hesitate to book with her again.

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Response from Saks Hair Exeter

Dear Caroline,

We are delighted to hear that you had such a great experience with Caitlin at our salon! As a team, we strive to make our clients feel welcomed and pampered during their visit with us. It's great to know that Caitlin took the time to understand your hair type and routine, and provided you with a dreamy head massage. We pride ourselves on using high-quality products and are happy they contributed to your blow dry lasting for two days.

We appreciate your support and are looking forward to welcoming you back to our salon in the future. Thank you for choosing Saks Hair Exeter for your hair needs.

Best wishes,

The Team at Saks Hair Exeter

Warm and friendly welcome

Rachel Shah
10th Nov 2025
5.0

A lovely experience from start to finish my teenage daughter and I got a wash cut and blow dry and loved every minute. even booking the appointment was great. So happy with the results. We will return.

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Response from Saks Hair Exeter

Thank you for taking the time to leave us a review. We're so glad to hear that you and your daughter had a lovely experience at our salon. We always strive to provide exceptional service from start to finish, so we're thrilled to hear that you both enjoyed your wash, cut, and blow dry. Our team is passionate about making our clients feel and look their best, and we're happy to hear that we succeeded in doing so for you both.

We hope to see you both again soon for another pampering session.

Best wishes,

The Team at Saks Hair Exeter

Great job!

CC Cheung
8th Nov 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Faye is a highly experienced stylist - she listened, recommended and gave you more than expected!!

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Response from Saks Hair Exeter

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that Faye provided you with an exceptional service and went above and beyond your expectations. Our team is always striving to listen to our clients' needs, recommend the best solutions, and exceed your expectations.

Thank you for choosing us and we are looking forward to welcoming you back at Saks Hair Exeter.

Best wishes,

The Saks Hair Exeter team

cut and colour

Hannah Smith
7th Nov 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Faye and Chloe were great. Took time to listen and go through options. I’m really happy with the result. Great colour and cut. Would highly recommend.

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Response from Saks Hair Exeter

Hi Hannah,

Thank you so much for taking the time to leave us a kind review! We are thrilled to hear that you had a positive experience with Faye and Chloe. Our team always strives to listen to our clients and provide them with the best options for their hair.

We're delighted to know that you are pleased with your colour and cut. Thank you for recommending us, it means a lot to us!

We look forward to seeing you again soon at Saks Hair Exeter.

Best wishes,

The Team at Saks Hair Exeter

All Round Great Hairdressers

Chloe James
6th Nov 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Having my hair cut is a treat I get only once a year as a birthday present, so it is something I look forward to and keep all fingers crossed the chosen hairdresser does a good job. Additionally I find hairdressers on the whole a little overwhelming, being surrounded by potentially 10+ beautiful people and lots of mirrors! Saks Exeter, however, did not let me down. From the minute I walked through the door, until I paid and left, I was made to feel welcome with everyone being so friendly and polite. Although everyone there were still very beautiful, the number was below 10 so easier to not let my emotions overpower me. The hairdresser, Hannah L, was absolutely fantastic. Listened to me and cheerily answered all my questions (and there were a few!) and always with a smile. She was very patient with me asking for minor tweeks to the cut, despite it being the end of her busy day. A truly lovely, lovely lady who I am already looking forward to booking with in a year's time. Thank you Hannah, very much.

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Response from Saks Hair Exeter

Dear Chloe,

Thank you so much for taking the time to share your recent experience at our salon. It means a lot to us that you chose to spend your birthday treat with us and we're thrilled to hear that you left feeling happy with your haircut.

We understand that the hairdressing environment can be overwhelming for some, but we strive to create a welcoming and friendly atmosphere where all our clients feel comfortable. We're glad that we were able to make you feel at ease during your visit.

Hannah is truly a gem of our team and we're glad to hear that she listened to your requests and made sure you were happy with your haircut. We will make sure to pass along your kind words to her. We can't wait to see you again in a year's time for your next treat!

Best wishes,

The team at Saks Hair Exeter

Lovely Salon Experience

Jane Babidge
5th Nov 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Thank you to Faye for a great cut and colour, so pleased with my hair.
Always made to feel so welcome at Saks by Mollie on reception and all the staff are friendly and very professional.

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Response from Saks Hair Exeter

Dear Jane,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that you had a positive experience with us at Saks.

We will definitely pass on your kind words to Faye, as well as Molly and the rest of our team. Creating a welcoming and professional atmosphere is always our top priority, so we are happy to know that you felt comfortable during your visit.

We can't wait to have you back and continue to provide you with excellent hair services.

Best wishes,

The Team at Saks Hair Exeter

Appointment

Mickey Killick
4th Nov 2025
Team Member: Laura
5.0

Stylist was very professional and friendly, explained everything and showed me how to style my hair in a non patronising manner, really impressed!

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Response from Saks Hair Exeter

Dear Mickey,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a positive experience with our stylist. Our team takes great pride in providing professional and friendly service.

We appreciate your kind words and we hope to see you again at our salon in the future!

Best wishes,

The team at Saks Hair Exeter

Cut/T Section

Anonymous
3rd Nov 2025
Team Member: Adam
5.0

Always a good experience &.result!

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Response from Saks Hair Exeter

Thank you for your kind review, we are so happy to hear that you had a positive experience with us! We strive to provide the best service possible to all our clients and we are glad that our team was able to deliver a good result for you. We always appreciate feedback from our customers and we hope to see you again soon for your next appointment.

Take care!

The team at Saks Hair Exeter

Absolutely fantastic as always

Emily H
2nd Nov 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

I went to Saks for years before moving away from Devon, since then I haven't found anywhere as good to cut my hair (or even attempt to colour it) since.
So whenever there is an opportunity to come back to Exeter I try and book an appointment with any of the wonderful staff.
I was the last in on a Saturday evening and Paula was still so upbeat, chatty and diligent.
I entered looking like Hagrid, and came away with sleek, shiny, beautifully cut hair.
It was like a miracle performed on my unmaintained mane.
So thank you Paula. Had a lovely chat and left feeling gorgeous.

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Response from Saks Hair Exeter

Hi Emily,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you have been a loyal customer of ours for years, even after moving away from Devon. We are always happy to welcome back our clients, and we are glad you made the most of your time back in Exeter by booking an appointment with us.

We are so glad to hear that Paula was able to transform your hair and leave you feeling gorgeous! She is truly talented and always goes above and beyond for her clients. We will be sure to pass on your kind words to her.

Thank you again for your support and for choosing Saks Hair Exeter. We can't wait to have you back in the salon!

Best wishes,

The team at Saks Hair Exeter

Haircut and Colour

Anonymous
2nd Nov 2025
Team Member: Harriet
5.0

As always, excellent customer service. I was well looked after and my hair cut and colour is lovely. I would highly recommend Sak.

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Response from Saks Hair Exeter

Hi there!

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you had a great experience at our salon and that you're happy with your hair cut and colour. It's wonderful to know that our customer service met your expectations.

We truly appreciate your recommendation and we look forward to seeing you again soon. Thank you for choosing us as your go-to salon.

Take care and have a great day!

Best wishes,

The team at Saks Hair Exeter

Haircut and Colour

Anonymous
2nd Nov 2025
5.0

As always, excellent customer service. I was well looked after and my hair cut and colour is lovely. I would highly recommend Sak.

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Response from Saks Hair Exeter

Hi there!

Thank you so much for taking the time to leave such a lovely review. We're thrilled to hear that you had a great experience at our salon and that you're happy with your hair cut and colour. It's wonderful to know that our customer service met your expectations.

We truly appreciate your recommendation and we look forward to seeing you again soon. Thank you for choosing us as your go-to salon.

Take care and have a great day!

Best wishes,

The team at Saks Hair Exeter

Trying something new!

Beverley Sydenham
1st Nov 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is always honest, helpful and knowledgeable. She listens carefully, had loads of ideas when I said I wanted to rethink my colour and always makes sure I'm totally happy with my hair. I left with a plan for a new style and some ideas for my colour moving forward.

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Response from Saks Hair Exeter

Dear Beverley,

Thank you so much for leaving such a lovely review. We are thrilled to hear that you had a positive experience with us at Saks Hair Exeter.

Our team strives to provide honest, helpful, and knowledgeable service to all our clients. We are glad that you felt listened to and that our stylists were able to offer creative ideas for your hair colour. It's important to us that you leave feeling totally happy with your hair, so we are happy to hear that you left with a plan for a new style and ideas for your colour.

We appreciate your support and we look forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter team

At last, the style I wanted!

Annabelle Wills
1st Nov 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

I’m absolutely delighted with my haircut—finally got the style I’ve been hoping for! Adam really listened to what I wanted and delivered it perfectly. The cut feels fresh, flattering, and easy to manage. I left the salon feeling confident and very satisfied. Highly recommend

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Response from Saks Hair Exeter

Dear Annabelle,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that you are delighted with your haircut and that Adam was able to deliver the style you have been hoping for. We take pride in listening to our clients' desires and delivering them with the utmost satisfaction.

We are so glad that you left the salon feeling confident and satisfied with your fresh and flattering style. It is our goal to make your salon experience easy and enjoyable. Thank you for recommending us, it means a lot to our team.

We look forward to seeing you again at Saks Hair Exeter and helping you achieve all your hair goals.

Best wishes,

The Team at Saks Hair Exeter

First Saks experience

Helen Bartlett
1st Nov 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Really enjoyed my visit to the salon
Harriet was excellent in helping me decide how to remedy previous hair treatments- am so happy with the outcome

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Response from Saks Hair Exeter

Hi Helen,

Thank you so much for your review and for choosing our salon for your hair needs. We are thrilled to hear that you had an enjoyable visit and that Harriet was able to assist you in finding a solution for your previous hair treatments. We understand how important it is to feel happy with your hair and we are glad we were able to achieve that for you. We hope to see you again soon!

Best wishes,

The Team at Saks Hair Exeter

Amazing

Kerry Hart
31st Oct 2025
Team Member: Carmen
5.0
Appointment verified by SaloniQ Software

Carmen washed, dried and styled my hair and my experience was fantastic. Carmen was professional and talked me through what she was doing, making sure i was comfortable throughout. My first time in the salon too & its a really lovely place!

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Response from Saks Hair Exeter

Hi Kerry,

Thank you so much for your lovely review! We are delighted to hear that you had an excellent experience at our salon. Our team takes great pride in delivering exceptional services and it's wonderful to know that you felt pampered by Carmen. We will definitely pass on your kind words to her.

We look forward to having you back and providing you with another wonderful experience.

Best wishes,

The team at Saks Hair Exeter

Great new colour

Nikki Thomas
30th Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Adam is just simply fabulous at colouring and cutting, nothing is too much trouble and he always has a cheery smile

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Response from Saks Hair Exeter

Hi Nikki,

Thank you for taking the time to leave us a lovely review! We're thrilled to hear that Adam gave you a fabulous experience with his colour and cutting skills. We'll be sure to pass along your kind words to him. It's great to know that Adam's positive attitude and attention to detail made your visit even better. We hope to see you again soon for your next appointment!

Take care,

The team at Saks Hair Exeter

Saving my hair from my mistake

Michelle Laskey
30th Oct 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Amazing experience, I went in extremely worried and anxious but I was instantly put at ease and left the salon with my hair fixed and looking amazing

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Response from Saks Hair Exeter

Hi Michelle,

Thank you so much for taking the time to leave us a review! We are thrilled to hear about your amazing experience at our salon. It is our top priority to make sure all of our clients feel comfortable and relaxed during their visit.

We are very glad that we were able to ease your worries and anxieties and provide you with an amazing result for your hair. Our team takes great pride in delivering excellent service and stunning looks for our clients.

We look forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter Team

Excellent

Antonia Burrows
29th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet was welcoming and made me feel comfortable despite feeling nervous and unsure of what I wanted. With her guidance and patience she managed to achieve a fabulous haircut!

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Response from Saks Hair Exeter

Dear Antonia,

Thank you so much for your kind words and positive feedback. We're thrilled to hear that Harriet made you feel welcomed and comfortable during your visit to our salon. We truly understand how nerve-wracking it can be when trying a new style or unsure of what you want.

We're glad that Harriet was able to guide you and demonstrate patience to give you a fabulous haircut. We strive to make each of our clients feel comfortable and satisfied with their experience at our salon.

We appreciate you taking the time to share your experience and hope to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Cut and blowdry

Julie Lewis
29th Oct 2025
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Freya was lovely
She listened and advised ..i had a very good experience and excellent cut and finish..

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Response from Saks Hair Exeter

Hi Julie,

Thank you so much for taking the time to leave us such a lovely review. We're so glad to hear that your experience with us at Saks Hair Exeter was excellent and that you left with a great cut and finish.

We're happy to hear that Freya listened to your needs and provided you with helpful advice - that's what we strive for here at Saks Hair Exeter. We hope you'll visit us again soon for another great experience.

Best wishes,

The Team at Saks Hair Exeter

The Most Welcoming Salon Experience Ever!

Gina Mole
28th Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

If I could give more than 5 stars, I absolutely would! The team at Saks went above and beyond to accommodate me. Both the stylist (Hannah) and the receptionist were incredible, so welcoming, understanding, and genuinely kind. They made me feel super comfortable from the moment I walked in, and nothing was too much trouble. I honestly couldn’t have asked for a better experience. What a lovely team thank you so much for the amazing service!

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Response from Saks Hair Exeter

Hi Gina,

Thank you so much for taking the time to leave such a kind review! We are so delighted to hear that you had a wonderful experience with us at Saks Hair Exeter.

At Saks, we strive to make our clients feel welcome and comfortable, so we are thrilled to hear that you felt that way from the moment you walked in. Our team are dedicated to providing exceptional service and it's great to know that they exceeded your expectations.

Thank you again for choosing Saks Hair Exeter and we hope to see you again soon!

Best wishes,

The Saks Hair Exeter Team

fantastic experience as always

Debra Hendley
23rd Oct 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Thanks Laura - loving the ‘very’ short cut! Brilliant atmosphere and buzz in the salon

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Response from Saks Hair Exeter

Dear Debra,

Thank you so much for taking the time to leave us such a lovely review. We are delighted to hear that you had a great experience at our salon and are loving your new short cut.

Creating a welcoming atmosphere and a buzzing environment for our clients is something that we strive for every day and we are thrilled to know that it was noticed and enjoyed by you.

We truly appreciate your kind words and we can't wait to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Fab again!

Rebecca Jl Squire
21st Oct 2025
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is really great. She is not only knowledgeable, skilled and totally professional, she makes clients feel relaxed and listened too. Can’t recommend her highly enough.

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Response from Saks Hair Exeter

Hi Rebecca,

Thank you so much for your lovely review! We're glad to hear that Hannah provided you with a positive experience at our salon. We take pride in having knowledgeable and skilled stylists who make our clients feel comfortable and heard. We appreciate you recommending her and are grateful for your support. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Great hair cut

Jo Skinner
18th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet always listens and is very accommodating
Very pleasant and capable hairdresser

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Response from Saks Hair Exeter

Hi Jo,

Thank you for taking the time to leave a review for our salon. We are thrilled to hear that Harriet provided you with a pleasant and accommodating experience. Our team strives to make sure all of our clients feel heard and comfortable during their appointments. It's also great to hear that you found Harriet to be a capable hairdresser.

We truly appreciate your feedback and hope to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Mr

Filip Maier
18th Oct 2025
Team Member: Paula
5.0
Appointment verified by SaloniQ Software

Paula always knows best about curly hair and gives the best advice. Thank you

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Response from Saks Hair Exeter

Hi Filip,

Thank you so much for taking the time to leave a review for us! We greatly appreciate it.

We're thrilled to hear that Paula has been able to give you the best advice for your curly hair. She is truly talented and always strives to ensure our clients leave feeling confident and happy with their hair.

We'll be sure to pass along your kind words to Paula. We can't wait to see you again soon!

All the best,

The Saks Hair Exeter Team

Mr

Andrei Maier
18th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Great service! Great haircut! Sorry I was very quiet

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Response from Saks Hair Exeter

Hi Andrei, thank you so much for leaving us a review! We're thrilled to hear that you had a great experience with our salon. Our team works hard to provide top-notch service and we're glad it showed during your visit and we're pleased you enjoyed your haircut.. Thank you for choosing Saks Hair Exeter and we look forward to seeing you soon!

Best wishes,

The team at Saks Hair Exeter

Excellent cut and colour

Sharon Warren
18th Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

I’ve been a customer of Adam’s for a very long time. His skills and expertise keep me returning! We always have a giggle and he makes me feel reassured and nothing is too much trouble! I always leave feeling a million dollars! Thank you Adam

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Response from Saks Hair Exeter

Hi Sharon,

Thank you so much for taking the time to leave us a review! We are thrilled to have had you as such a long-time customer of ours and that you have such positive experiences with Adam. We definitely agree that he is incredibly skilled and always makes sure that his clients feel comfortable and cared for.

We always strive to provide top-notch services and make our clients feel confident and pampered. It's wonderful to know that we achieved that with you! We appreciate your support and we can't wait to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Graduated Bob for Grey Hair

Jacqui Mcgrath
18th Oct 2025
Team Member: Faye
5.0
Appointment verified by SaloniQ Software

Faye has once again given me what I wanted. Enhancing my Salt and Pepper hair. She is very professional and provides a friendly experience. The whole saloons service is second to none, with great choice of appointments to suit. Even Saturdays and Sundays which many don’t offer anymore. Already have next appointment booked.

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Response from Saks Hair Exeter

Hi Jacqui,

Thank you for taking the time to share your positive experience at our salon. Faye is delighted to hear that she was able to enhance your hair to your liking. She always strives to provide top-notch service to our clients and it's lovely to hear that you found her to be professional and friendly.

At Saks, we take pride in offering a wide range of available appointments, including Saturdays and Sundays, to cater to our clients' busy schedules. We're thrilled that you have already booked your next appointment with us.

Thank you again for your kind words and for choosing our salon. We can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Walk in

Liz Shakleton
16th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Was so pleased to get an appointment with Harriet this afternoon! She gave me the cut I absolutely needed having let my new curls grow for 2.5 years. She is a super stylist and a lovely person to chat to! The head massage while she washed my hair was an absolute bonus! Thank you Harriet 🙏

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Response from Saks Hair Exeter

Dear Liz,

Thank you so much for your kind review! We are thrilled to hear that you had a wonderful experience with Harriet at our salon. We are lucky to have her on our team as she is not only a skilled stylist but also a pleasure to chat with.

Harriet will be delighted to know that you appreciated the head massage while getting your hair washed. We believe in providing our clients with exceptional service and it's always great to hear when it's appreciated.

Thank you for choosing us for your hair needs and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Brilliant experience

Victoria
16th Oct 2025
Team Member: Caitlin
5.0

I visited the Salon for an appointment with Caitlin for a blow dry. The whole experience from start to finish was so relaxing. The head massage during the hair wash was amazing. I left the salon feeling very satisfied and happy with the end result. Thank you Caitlin

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Response from Saks Hair Exeter

Hi Victoria,

We are delighted to hear that you enjoyed your recent visit to our salon. We always strive to provide a relaxed and satisfying experience for our clients, and we are thrilled to know that we succeeded with you.

We will make sure to pass on your compliments to Caitlin for her excellent work and for making you feel at ease throughout your appointment. She is a valued member of our team, and we will be sure to recognize her for her great service.

Thank you once again for choosing our salon. We look forward to seeing you again soon.

Best regards from the team at Saks Hair Exeter

Cut and colour

Tina Hyde
15th Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Adam’s has a great eye for detail he listens and gives advice ! my hair looked and felt amazing !

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Response from Saks Hair Exeter

Hi Tina,

Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that Adam was able to give you an amazing experience by listening and offering great advice for your hair. We are always striving for perfection and it's great to know that he has a great eye for detail.

We truly appreciate your kind words and we hope to see you again soon at Saks Hair Exeter!

Best wishes,

The Team at Saks Hair Exeter

Perfect

Mr Tom Wilson
15th Oct 2025
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Fantastic cut by Freya today. She really took time to understand exactly what I wanted and it was perfect. Great shampoo and head massage by Caitlin too. Thank you both.

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Response from Saks Hair Exeter

Hi Tom,

We are thrilled to hear that you had a fantastic experience at our salon with Freya and Caitlin. At Saks Exeter, our team always strives to ensure that our clients' needs and wants are fully understood and met. It's great to know that Freya's efforts in understanding your desired look paid off and you left the salon feeling satisfied.

We're also glad that you had a relaxing experience with Caitlin during your shampoo and head massage. We believe that taking care of our clients' overall well-being is just as important as the haircut itself.

Thank you for taking the time to leave us this kind review. Our team at Saks Exeter is always happy to be of service and we hope to see you again soon.

Best wishes,

The team at Saks Hair Exeter

Highlights and cut

Sarah-Jane Edwards
15th Oct 2025
2.5
Appointment verified by SaloniQ Software

I felt very rushed when booking and forced to decide on highlights over colour. My colleague had the same experience and warned me but I thought I’d be stronger.

At the beginning of the appointment I didn’t really feel heard.

The heart washing experience and taking the foils out was not comfortable and I was soaked all down my back which I kept quiet about and had to change all layers when I got home.

I expressed not really liking the colour and was told I was told what it would be like.

I was told several different prices throughout.

The haircut itself was rushed and no real consultation throughout which I was shocked and saddened by and the was asked to try and style it myself.

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Response from Saks Hair Exeter

Dear Sarah-Jane,

Thank you for taking the time to leave us a review. We are sorry to hear that your experience with us was disappointing. We pride ourselves on providing excellent customer service and ensuring our clients are happy with their hair services.

We apologise if you felt rushed during your booking process. We always try to accommodate each client's needs and preferences whilst also ensuring we book clients in for the correct service and allowing sufficient time. We understand it can be difficult to make a decision without a proper consultation. As you were unsure about what you wanted to book in for this is why we were suggesting that you book for a free consultation, however, we appreciate that you didn't want to do this. This does also make providing a definitive price difficult sometimes because we can't always be 100% certain about what you will decide to have done on the day. We will certainly take this feedback on board and endevour to make improvements for the future.

We are also sorry to hear that you didn't feel heard at the beginning of your appointment. We strive to make each client feel valued and listened to.

We appreciate your feedback about the hair washing experience and will address this issue with our team. As for the colour, our goal is for our clients to leave our salon feeling confident and satisfied with their hair. We apologise if this was not the case for you and we do offer a complimentary redo for all clients who are not satisfied with a service. This is offered for two weeks following your original booking. If you would like to take this up then please do call the salon as they would be happy to arrange this for you.

Regarding the pricing, we always aim to be transparent with our clients and apologise if there were any discrepancies. As mentioned above it can be hard to give an exact price for a colour when the client is unsure about what they want to achieve. This should however be discussed with you during your appointment so that you are aware of what you will be paying at the end.

We are disappointed to hear that you felt rushed during your haircut, especially as we extended the appointment to allow the stylist more time. We will make sure to discuss this with all of our team to ensure that this doesn't happen again.

Thank you again for your feedback and please accept our apologies again.

Simply The Best

Suzannah Holwell
14th Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Its always a lovely day attending Saks in Exeter.Adam is a master at his craft.Molly is always a great introduction to Saks.

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Response from Saks Hair Exeter

Hi Suzannah,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon. Adam and Molly are both exceptional members of our team, and we are so glad that they made your visit even more enjoyable.

We really appreciate your kind words about Adam's skills and Molly's welcoming nature. We strive to provide excellent service to all our clients, and it means a lot to us that we were able to meet your expectations.

We can't wait to have you back at Saks again soon!

Best wishes,

The team at Saks Hair Exeter

Super snips with Shannon at Saks!

Julia
13th Oct 2025
Team Member: Shannon
5.0

A two day stay in Exeter is always a joy, and to have a haircut at Saks is my treat!
I make a special trip from Cornwall just to come here for a professional cut and enjoy a few moments having my hair washed whilst on the massaging chair - utter bliss!
Shannon was my stylist for my latest appointment, and I came away with a haircut that feels wonderful; a thoughtful and gentle 'tidy up' executed with precision and care.
Thank you Shannon!

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Response from Saks Hair Exeter

Hi Julia,

Thank you so much for your lovely review! We are delighted to hear that you enjoyed your recent visit to our salon during your stay in Exeter. We are honored that you choose to make a special trip all the way from Cornwall just to visit us!

We are so glad that you had a wonderful experience with Shannon, and we will be sure to pass along your kind words to her. Our team takes great pride in providing professional and gentle haircuts with precision and care, so we are thrilled that you were happy with the results.

We hope to see you again soon for another "treat" during your next visit to Exeter!

Best wishes,

The team at Saks Hair Exeter

Hair appointment

Carmen Hicks
12th Oct 2025
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I have had another fantastic experience, lotti on reception is very friendly and professional and a lovelypersontoo. I saw Harriet again and she is a great stylist with a vast amount of knowledge and a lovely person. I always have a great exexperience and look forward to my next appointment

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Response from Saks Hair Exeter

Dear Carmen,

Thank you for taking the time to write such a kind review about your recent visit to our salon. We are delighted to hear that you had another fantastic experience with us and that our team, especially Lolly and Harriet, contributed to your positive experience.

We strive to create a friendly and professional atmosphere at our salon, and we are glad to know that we were able to provide that for you. Our team at Saks Hair is passionate about their work and always aims to provide the best service for our valued clients.

We are thrilled to have you as a regular client and we look forward to welcoming you back for your next appointment. Thank you for your support, Carmen!

Best wishes,

The team at Saks Hair Exeter

Outstanding

Michelle Hammond
12th Oct 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I had an amazing experience at for my colour treatment! From the moment I walked in, the team made me feel so welcome and comfortable. My stylist Chloe really took the time to listen to what I wanted, offered expert advice on shades and explained every step of the process.

The results were absolutely stunning — my hair colour looks rich, vibrant, and healthy. You can tell they use high-quality products and truly care about maintaining the integrity of your hair.

The atmosphere in the salon was relaxing and stylish, and everyone was friendly and professional. I left feeling refreshed, confident, and totally in love with my new look.

I highly recommend anyone looking for a colour transformation done right. I’ll definitely be coming back!

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Response from Saks Hair Exeter

Hi Michelle,

Thank you so much for taking the time to share your positive experience with our salon. We are thrilled to hear that you had an amazing time during your colour treatment with us! Our team strives to make every client feel welcome and comfortable from the moment they walk in.

We are glad that your stylist Chloe was able to understand your desired look and offer expert advice on shades. We also take pride in using high-quality products to maintain the integrity of our clients' hair. It is wonderful to hear that you left feeling refreshed, confident, and in love with your new hair colour.

Thank you for recommending us to others looking for a colour transformation. We truly appreciate your support and are already looking forward to your next visit with us!

Best wishes,

The Team at Saks Hair Exeter

New hair

Joanna Ireland
11th Oct 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I love my hair and I had the best head massage

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Response from Saks Hair Exeter

Hi Joanna,

We are delighted to hear that you had a great experience at our salon! Our team takes pride in providing exceptional services and we are happy that you loved your hair and head massage.

Thank you for taking the time to share your positive feedback with us. We hope to see you again soon for your next hair appointment.

Best wishes,

The Saks Hair Exeter team

Truly grateful

Ali Soleil
11th Oct 2025
Team Member: Adam
5.0
Appointment verified by SaloniQ Software

Again Adam not only skillfully cut my curly and unruly hair but beautifully straightened it. Since suffering the affects of a stroke, I have found Adam to always to show empathy and make my salon experience a good one. I can’t recommend Adam highly enough. Thank you.

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Response from Saks Hair Exeter

Hi Ali,

Thank you so much for your kind review. We are thrilled to hear that Adam did an amazing job in not only skillfully cutting your curly and unruly hair, but also straightening it beautifully. We are also happy to know that despite your health situation, Adam showed empathy and made your salon experience a good one. It's always our goal to provide our clients with a positive and enjoyable experience, and we are glad that Adam was able to achieve that for you. We appreciate your recommendation and will make sure to pass on your kind words to Adam. Thank you for choosing us and we hope to see you again soon.

Best wishes,

The Saks Hair Exeter Team

New customer

Sue C
11th Oct 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I’ve found a new hairdresser and already booked next appointment!

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Response from Saks Hair Exeter

Hi Sue,

Thank you for sharing your experience with us! We are delighted to hear that you have found a new hairdresser and have already booked your next appointment. We strive to provide excellent services and we are glad to have exceeded your expectations.

We look forward to seeing you again and delivering top-notch services to you. If there is anything we can assist you with in the meantime, please do not hesitate to reach out to us.

Take care and see you soon!

The team at Saks Hair Exeter

New customer

Sue C
11th Oct 2025
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

I’ve found a new hairdresser and already booked next appointment!

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Response from Saks Hair Exeter

Hi Sue,

Thank you for sharing your experience with us! We are delighted to hear that you have found a new hairdresser and have already booked your next appointment. We strive to provide excellent services and we are glad to have exceeded your expectations.

We look forward to seeing you again and delivering top-notch services to you. If there is anything we can assist you with in the meantime, please do not hesitate to reach out to us.

Take care and see you soon!

The team at Saks Hair Exeter

Hair cut and styled

Christine
10th Oct 2025
Team Member: Adam
5.0

I was given an excellent cut, as always, which lifted my spirits. My stylist has great skill and ability, as well as very good “people skills”. Very much enjoyed the experience.

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Response from Saks Hair Exeter

Dear Christine,

Thank you so much for taking the time to leave such a lovely review! We are so glad to hear that you had a positive experience at our salon and that our stylist was able to make you feel uplifted and happy with your haircut. We are very proud of our team's skills and we're happy to know that their people skills made the experience even better for you.

We greatly appreciate your support and we hope to see you again soon. Thank you for choosing our salon for your hair needs!

Best wishes,

The Saks Hair Exeter team