Saks Hair Exeter

2 Bampfylde Lane, Princesshay, Exeter, Devon, EX1 1GQ

About us

Our award-winning Saks Exeter hair salon at Bampfylde Lane, Princesshay Shopping Centre is super-special. Ellie Wilson and our team of expert stylists love creating head-turning cuts, colours and styles. All day. Every day. Our hairdressers are L’Oréal Colour Degree specialists too… this is the highest accolade for a colourist to achieve don’t cha know! And did you know we’ve recently won another two awards including Hair salon of the Year 2021 and Laura bagged the Hair Achievement Award too. We couldn’t be happier!

Plus, as we’re part of Saks UK, our hairdressers gets heaps of opportunities to style backstage at glam events and shows, keeping us on our toes creatively. We love inspiring you with our ideas and expertise. Everything we do is to make you feel special and be the best that you can be.

If you’re looking for a new salon why not book in as we’d love to show you what all the fuss is about.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 18:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday 09:00 - 18:00

Services

Hair

Our work

Reviews

4.91
888 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Thank you

Pippa Millsted
18th Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Once again a fabulous experience. Fabulous cut and blow dry from Laura H. What a star you are!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Pippa,

Thank you for taking the time to leave a lovely review about your recent visit to our salon! We are so glad to hear that you had a fabulous experience with Laura. She truly is a star and we will make sure to pass along your compliments to her.

It's always wonderful to receive positive feedback from our valued clients like you. We hope to see you again soon for another fabulous cut and blow dry!

Best wishes,

The team at Saks Hair Exeter

Hair smoothing treatment

Karolina
17th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe did an amazing job with smoothing my looooong hair 🤫 excellent service and very nice atmosphere 😌 highly recommend and see you soon 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Karolina, thank you so much for taking the time to leave a review. We're thrilled to hear that Chloe did an amazing job smoothing your hair – she's a talented stylist and we're lucky to have her on our team! We always strive to create a welcoming atmosphere for our clients and provide excellent service, so we're delighted that you had a positive experience. Thank you for recommending us and we can't wait to see you again soon! Best wishes - the team at Saks Hair Exeter.

Hair Cut

David Young
17th Apr 2026
Team Member: Chloe
5.0

Very good

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi David,

Thanks for taking the time to leave us a review! We're so happy to hear that you enjoyed your experience at our salon. We strive to provide top-notch services and it means a lot to hear that we met your expectations.

We appreciate your kind words and hope to see you again soon.

Best wishes, the team at Saks Hair Exeter

Cut and blow dry.

Marie Willbourne
17th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I was Very pleased with my hair cut and Harriet cut it how I requested. I found the Salon had a lovely atmosphere and all the staff were very friendly. They were very attentive and I was asked by three different people if I would like a drink and ask if I was okay. I was seen on time and enjoyed the whole experience.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Marie,

We are delighted to hear that you had a great experience at our salon and are pleased with your hair cut by Harriet. We strive to create a welcoming and friendly atmosphere for all our clients, and we are glad that you found it to be true.

Our team takes pride in providing attentive and personalized service, making sure that our clients feel comfortable and well taken care of. We appreciate your feedback about being seen on time and are happy to know that you enjoyed your time with us.

Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

Cut and blow dry.

Marie Willbourne
16th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I was very well attended to and all the staff were friendly. Harriet cut my hair as I requested and made sure I was happy with it.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Marie,

Thank you so much for taking the time to leave us a review. We are delighted to hear that you had a great experience at our salon and that our team provided you with friendly service. We will be sure to pass along your compliments to Harriet for her excellent work in cutting your hair to your satisfaction.

We appreciate your feedback and we look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Brilliant

Antonia Timperley
15th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Amazing

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Antonia,

Thank you for such a kind review! We are so happy that you had an amazing experience at our salon. Our team strives to make every visit special and we are thrilled to hear that we were successful with yours. We hope to see you again soon and continue to provide you with excellent service.

Best wishes,

The Saks Hair Exeter Team

Excellent Salon!

Claire Kennedy
15th Apr 2026
Team Member: Laura
5.0

Wonderful to be back at SAKS Exeter! The whole team is professional and highly skilled and the atmosphere in the salon so friendly and welcoming. Thank you Laura for my colour - I’ll be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Claire,

Thank you for taking the time to leave such a lovely review for our salon. We are so glad to hear that you had a wonderful experience being back at our salon. Our team takes great pride in being professional and highly skilled, and we are delighted to know that it came across during your visit.

We are also happy to hear that you found the atmosphere in the salon friendly and welcoming. We strive to create a warm and inviting space for all our clients, and it means a lot to us that you felt comfortable and enjoyed your time with us.

Thank you for trusting Laura with your colour, and we look forward to welcoming you back for your next visit.

Best wishes,

The Saks Hair Exeter Team

A Miracle

Lesley Foley
14th Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah istened carefully to what I wanted.Shd transformed my wayward locks to a stylish new me! Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Lesley, thank you so much for taking the time to leave us a review. We're thrilled to hear that your stylist, Hannah, listened carefully to your needs and delivered a stylish transformation. We take pride in providing our clients with exceptional service and we hope to see you again soon for another fantastic experience. Take care!

The team at Saks Hair Exeter

A Miracle

Lesley Foley
14th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet listened carefully to what I wanted.Shd transformed my wayward locks to a stylish new me! Thanks

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Lesley,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you had a great visit with Harriet!

At Saks Hair Exeter, we pride ourselves on listening carefully to our clients' wishes and delivering stylish results. We are glad to hear that Harriet was able to transform your locks and give you a new look.

Thank you again for your positive feedback. We appreciate your business and look forward to seeing you again soon!

Best wishes,

The Saks Hair Exeter team

Very good service

Sarah Finch
13th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

As always Chloe was friendly and pleasant and gave me a good haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience at our salon with Chloe. We agree, she is always so friendly and we are lucky to have her on our team.

We are glad that you were happy with your haircut and we look forward to seeing you again soon. If there is anything else we can do for you, please don't hesitate to let us know.

Take care,

The team at Saks Hair Exeter

Great experience all round!

Rowan Williams
13th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Such a wonderful salon! All of the staff were so welcoming. Chloe was really friendly and did exactly what I had in mind. I'm so happy with the cut, my hair looks so refreshed.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Rowan,

Thank you for taking the time to leave such a great review! Our team at Saks Hair Exeter pride ourselves on creating a welcoming and friendly atmosphere for our clients. We're thrilled to hear that Chloe made you feel comfortable and delivered exactly what you had in mind. It's always our goal to leave our clients feeling refreshed and happy with their new look. Thank you for choosing our salon and we look forward to seeing you again soon!

Best wishes
,
The team at Saks Hair Exeter

Artistry

Sara Asgard
12th Apr 2026
Team Member: Hannah
4.5
Appointment verified by SaloniQ Software

Hannah did a lovely colour today mixing in silvery, blonde and slightly red tones, beautiful, and Carmen was gentle while washing and styled it fantastic

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Sara,

Thanks for taking the time to leave such a lovely review! We're so glad to hear that you had a great experience at our salon. We'll be sure to pass on your kind words to Hannah and Carmen - they'll be thrilled to know that you loved your new colour and styling.

We hope to see you again soon and give you another fantastic salon experience. Take care!

Best wishes,

The team at Saks Hair Exeter

Excellent

Sarah G
11th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Harriet listened to what I wanted and made sure I was happy with both the colour and cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Sarah,

Thank you so much for your positive review! Harriet is a talented stylist who takes great pride in her work, so we are delighted to hear that you were happy with your colour and cut. It's always our goal to make sure our clients leave feeling and looking their best.

We appreciate you taking the time to share your experience with us. If there is anything else we can do to make your next visit even better, please don't hesitate to let us know. We are always here to listen and assist.

Best wishes,

The team at Saks Hair Exeter

New style

Pina Maletta
11th Apr 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Or Freya A
Sorry, not sure which..
Lovely attentive staff. Having gone in with shoulder length hair my aim was to walk out sporting a new short hairdo.
Freya listened and asked all relevant questions ensuring I was truly happy with my decision.
I was listened to.
She did an amazing cut. I love it…
Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience at our salon was enjoyable, and that you were happy with your new haircut. Our team is always dedicated to providing the best service possible, and we are glad that our stylist, Freya, took the time to listen to your requests and make sure you were happy with your decision.

We hope to have the pleasure of seeing you again soon.

Best wishes, The Saks Hair Exeter Team

Hair appointment

Carmen Hicks
10th Apr 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

I have had another fantastic experience today,and very warm welcome at the reception,i don't know your name,I do apologise. And the lovely Harriet bubbly and cheerful as she always is,she worked her magic again what more can i say.I always enjoy my visits to the salon, I look forward to my next visit. Thank you again

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Carmen,

Thank you for your kind words and for taking the time to leave us a review. We are so happy to hear that you had another fantastic experience at our salon.

We are glad that you felt welcome and enjoyed your time with us. We will make sure to pass along your kind words to Harriet, who is always bubbly and cheerful. She will be delighted to hear that her hard work is appreciated.

We are looking forward to your next visit and can't wait to provide you with another great experience. Thank you again for your support and feedback.

Best wishes,

The Team at Saks Hair Exeter

Fab stylist

Nicola Coton
9th Apr 2026
5.0
Appointment verified by SaloniQ Software

I had a fab experience today at the salon, Freya made me feel very relaxed. I my hair was lovely at the end

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Nicola,

Thank you for taking the time to leave us a review. We are delighted to hear that you had a wonderful experience with our stylist, Freya. Our team at Saks Hair Exeter strive to create a relaxed and comfortable environment for all our clients.

We are glad to know that you are happy with the end result of your hair and we hope to see you again soon. If you have any additional feedback or suggestions for us, we would love to hear them.

Take care,

The Saks Hair Exeter Team

Disappointed

Laura Harriman
9th Apr 2026
2.0
Appointment verified by SaloniQ Software

After paying £140 i have come away with less self confidence then when i walked in!
I am happy with the colour, but thats where it ends.
I asked for my hair to be curled at the end, which it was, the stylist then brushed one side out, which brushed all the curls out and just left a kink in my hair, but did not brush the other side out. I said I do not normally brush my curls out and the sylist said she should have asked, but did not re curl them. So i had different hair on each side!
I was given a piece of cotton wool to clean the dye off my face, little did i know my ears and neck were completely black also!
I now feel very embarassed to leave to go on holiday looking like this!
I had less than half an inch off my hair and some weight taken out, but as i mentioned i feel embarassed at my half and half hair and black ears and neck so i am reallg unsure what the £68 charge for a cut and style was for?!
After visiting SAKS for the past 8 years I wont be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Laura,

Thank you for taking the time to share your experience with us. We are happy to hear that you are pleased with the colour of your hair, but we are sorry to hear that you are not fully satisfied with your overall experience you received.

We apologise for any miscommunication and/or inconvenience caused and would love the opportunity to make this up to you.

Our team believes in delivering outstanding service, and we regret that this was not the case for you. Our stylists are trained to always ask for and follow our clients' preferences, and we will make sure to address this with our team to prevent similar incidents in the future.

We do offer a two week redo policy and one of our team has already called you to invite you to return for us to correct anything you are not happy with.

We appreciate your loyalty to our salon and really hope you will give us the opportunity to make it up to you and regain your trust in us.

Best wishes,

The Team at Saks Hair Exeter

A lovely haircut

Julie James
7th Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

A fantastic haircut with attention given to detail. Came away with some lovely curls ready for the wedding tomorrow.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Julie,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you had a fantastic haircut with us. We hope you have a fantastic time at the wedding.

We appreciate your support and we hope to see you again in the future.

Best wishes, the team at Saks Hair Exeter.

Splendid experience

Daniil Trifanov
6th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

This was my second visit to SAKS. As before, everything went smoothly and to the highest standard. The final result exceeded my expectations. I would also like to thank the team for their professionalism and hospitality. My hairdresser did her best to accommodate my wants by making sure I like everything throughout the cut. So far, one of the best hair salons I have visited.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Daniil,

Thank you for taking the time to leave us a review. We are so happy to hear that your second visit to our salon went smoothly and to the highest standard. Our team always strives to exceed our clients' expectations, and we are thrilled that we were able to do so for you.

We appreciate your kind words about our professionalism and hospitality. We aim to make every client feel comfortable and well taken care of during their time with us. It is also wonderful to hear that your hairdresser was able to accommodate your wants and ensure that you were happy with every step of the cut.

It means a lot to us that you consider us one of the best hair salons you have visited. We are committed to providing top-notch service and creating a positive experience for our clients. Thank you for choosing Saks Hair and we look forward to seeing you again soon!

Best wishes,

The Saks Hair team

Hannah at Exeter Saks

Anna
6th Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Hannah is a breath of fresh air! She really took the time to make sure she knew what I wanted and I had a brilliant cut. She’s kind, warm and very very good at what she does! Best trip to hairdressers in years!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Anna,

Thank you so much for taking the time to leave such a lovely review for Hannah at our salon. We are thrilled to hear that you had a great experience and that she was able to give you the perfect cut.

We couldn't agree more that Hannah is a breath of fresh air and truly talented in her craft. We are lucky to have her on our team.

Thank you once again for choosing our salon and we can't wait to see you for your next visit.

Best wishes,

The team at Saks Hair Exeter

Perfect

Barnaby
6th Apr 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloe really listens to my son and tailors his haircut to suit both what he wants and what works best for his hair. He has beautiful curls, and she knows exactly how to bring out the best in them. He absolutely loves coming in and feeling spoiled with the attention (and the hot drink!).

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi,

Thank you so much for your kind words! We're thrilled to hear that your son has a great experience with Chloe. We take pride in listening to our clients and making sure their haircuts suit both their preferences and hair type. It makes us even happier to know that your son loves his curls and enjoys being pampered by our team. We always strive to provide our clients with the best service, including a hot drink to make them feel extra special. We look forward to seeing both again soon.

Take care!

The team at Saks Hair Exeter

Great service

Anonymous
3rd Apr 2026
5.0

Chloe was great- very friendly and did a great job.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi there!

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Chloe at our salon.

We pride ourselves on our friendly and welcoming atmosphere and are delighted that it made your visit even more enjoyable. We will be sure to pass on your compliments to Chloe for her excellent work.

We would love to see you back at our salon for your next hair appointment. Thank you for choosing us and have a wonderful day!

Best wishes,

The team at Saks Hair Exeter

Disappointing experience

Jenny Batchelor
3rd Apr 2026
1.5
Appointment verified by SaloniQ Software

I recently visited Saks Hairdressers and unfortunately came away feeling quite disappointed with the overall experience.

I had booked my appointment several weeks in advance, so I was surprised to receive a call just two days before asking if I could come in later because my stylist was going to be running behind schedule. While I understand that delays can happen, I had already planned my day around the original appointment time.

When I arrived, I was told that my hair would be washed while I waited. However, I ended up sitting for around 20 minutes before anyone attended to me, which didn’t feel particularly organised or considerate of my time.

The blow dry itself was of an average standard. For £42.00, I would have expected a much higher level of care, attention to detail, and overall finish.

What disappointed me most was how my concerns were handled at the end of the appointment. When I raised the issues, I didn’t feel that they were taken seriously or addressed in a meaningful way, which left me feeling undervalued as a customer.

Overall, the experience did not meet my expectations, especially given the price point, and I would hope to see improvements in both service and customer care in the future.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Jenny,

Thank you for taking the time to write a review about your recent visit. We are so sorry to hear that your experience did not meet your expectations.

We apologise for the scheduling issue you encountered and the delay in attending to you. This is not to our usual standard of service and we will ensure to communicate better with our clients in the future.

We are also disappointed to hear that you were not satisfied with the quality of your blow dry. We pride ourselves on providing top-quality services and we apologise that we fell short on this occasion.

We are also sorry to hear that your concerns were not addressed properly at the end of your appointment. We value all of our customers and their feedback, and would love to make this up to you. Someone will contact you in as soon as possible to discuss this further and to try and make this up to you.

We appreciate your honest feedback and we will use it to improve our service and customer care. We hope we will have the opportunity to show you the level of service we are known for in the future.

Best wishes,

The team at Saks Hair Exeter

Enjoyable experience

Mark Kitching
2nd Apr 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Great haircut

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Mark!

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great haircut at our salon. Our team works hard to ensure that each client leaves feeling satisfied and looking their best.

We truly appreciate your kind words and we hope to see you again soon for your next haircut. If there is anything else we can assist you with, please do not hesitate to let us know.

Best wishes,

The Team at Saks Hair Exeter

Great service

Helen Bailey
1st Apr 2026
5.0
Appointment verified by SaloniQ Software

Friendly and excellent customer service.
A warm welcome at the desk. A drink offered to you. Excellent regrowth colour by Freya. The most relaxing hair wash I have ever had which included a head massage. I nearly fell asleep. My hair looked amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Helen,

Thank you so much for taking the time to leave such lovely feedback! We're thrilled to hear that you had a wonderful experience at our salon. Our team takes pride in providing friendly and excellent customer service, and we're happy that you felt warmly welcomed at the desk.

We're also glad that you appreciated the small touches, like the drink and head massage, that make our salon experience truly relaxing. Freya will be so pleased to hear that you loved your regrowth colour - she's a talented stylist and we're lucky to have her on our team.

Thank you again for your kind words, and we can't wait to see you again soon!

Best wishes,

The team at Saks Hair Exeter

Restyle

Mrs Kirstie Hunt
1st Apr 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Fantastic experience. Kept checking the whole way through the appointment if I was happy with the cut, and i love it

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Kirstie,

We are delighted to hear that you had a fantastic experience at our salon. Our goal is to make sure that every client feels satisfied and happy with their cut. It brings us joy to know that we were able to achieve that with you.

Thank you for taking the time to share your positive feedback. It means a lot to us and we appreciate your support. We look forward to seeing you again for your next hair appointment.

Best wishes,

The team at Saks Hair Exeter

Pamper day

Julie Lewis
31st Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Lovely appointment from wash and head massage to cut and blowdry...always a pleasant atmosphere and lovely and well experienced girls...thankyou very much

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Julie,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you enjoyed your appointment with us, from the relaxing head massage to the final cut and blowdry. Our team takes pride in providing not just great hair services, but also a pleasant and welcoming atmosphere for all our clients.

We are grateful for your kind words about our experienced team members. We will be sure to pass along your compliments to them. Your continued support means a lot to us!

Thank you again for choosing our salon. We can't wait to see you again soon.

Best wishes,

The Saks Hair Exeter Team

Fabulous Laura

Debra Hendley
31st Mar 2026
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Very happy as always with my visit to Saks today
Laura ulus also super entertsinlubas well as being a brilliant hair stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Debra,

Thank you so much for taking the time to leave a review for your recent visit to our salon. We are thrilled to hear that you had another positive experience at Saks Hair Exeter.

It's wonderful to hear that Laura provided not only superb hair styling, but also entertained you throughout your visit. We are lucky to have such talented and fun team members like Laura.

We always strive to make our clients feel comfortable and satisfied during their time with us, and we are delighted that we were able to do so for you.

We look forward to welcoming you back to our salon soon and providing you with more fabulous services.

Best wishes

The team at Saks Hair Exeter

Haircut with Freya

Karen Powell
31st Mar 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

Not sure which Freya it was. Kind and helpful good cut and colour. Chatty.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Karen,

Thank you for taking the time to leave us a review. We're so glad you had a positive experience with one of our stylists, Freya. We pride ourselves on providing friendly and helpful service, as well as great cuts and colors. We're happy to hear you enjoyed your experience and found Freya to be chatty as well.

We hope to see you again soon.

Best wishes

The team at Saks Hair Exeter

Good work all round.

Anonymous
30th Mar 2026
5.0

Clean, friendly, no nonsense and a decent cut. Many thanks.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Thanks for taking the time to leave us a review! We're happy to hear that you had a positive experience with us. We always strive to create a clean and friendly environment for our clients, and we're glad that was reflected in your visit. We're also glad that you were satisfied with your haircut. Your kind words mean a lot to our team. We hope to see you again in the future and continue to provide you with great haircuts.

Best wishes

Team at Saks Hair Exeter

Very happy customer

Anonymous
29th Mar 2026
5.0

Very relaxed setting and overall experience. Friendly staff and very happy with my colour and the advice Cody gave me for my following visits.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Thank you so much for your kind review! We're thrilled to hear that you had a relaxed and enjoyable experience at our salon. Our team works hard to create a welcoming and friendly environment for our clients. We're also happy to hear that you were pleased with your hair colour and the advice given by Codi. We can't wait to see you again for your next visit!

Take care,

The Team at Saks Hair Exeter

A great experience .

Susan
26th Mar 2026
Team Member: Hannah
5.0

Have to admit to being quite nervous due to a not so good experience not too long ago in a different salon but Hannah was brilliant put me at ease talked about what we could do to fix the problem and gave me a great cut.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Susan,

Thank you for taking the time to leave us a review. We're so glad that you decided to give us a chance. We understand how nerve-wracking it can be to try a new salon, especially after a bad experience elsewhere.

We're thrilled to hear that Hannah was able to put you at ease and give you a great cut. We pride ourselves on providing our clients with the best possible service and we're happy that she was able to do that for you.

We hope to see you again soon and we promise to always give you the same level of care and attention. Take care!

The team at Saks Hair Exeter

Stunning all round!

Kamile Vascilaite
26th Mar 2026
Team Member: Freya
5.0
Appointment verified by SaloniQ Software

So sorry not sure if it was Freya A or Freya G! Anyways, outstanding service every time I visit. Had my faded out patchy red box dye fixed by Freya today, now a gorgeous cherry red and have bangs! All the staff are very professional and the experience is definitely luxurious.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Kamile,

Thank you so much for your lovely review. We are glad to hear that you had an outstanding experience with us and that Freya was able to fix your faded box dye and give you a gorgeous cherry red colour. We will make sure to pass on your kind words to Freya and the rest of our professional team. Providing a luxurious experience for our clients is always our top priority.

We appreciate your continued support and we look forward to seeing you again soon.

Best wishes,

The team at Saks Hair Exeter

Excellent as always

Rebecca Warren
25th Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

Thank you to Hannah for perfect customer service and styling. Always attentive and exercises her expertise in both a friendly and courteous manner: Also thank you to Freya: lovely head massage!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Rebecca,

We're so pleased to hear that you had a great experience with Hannah and Freya at our salon! Thank you for taking the time to share your positive feedback. Our team takes pride in providing excellent customer service and making sure you leave feeling happy and pampered. We'll be sure to pass along your kind words to Hannah and Freya. We look forward to seeing you again soon!

Best wishes,

The team at Saks Hair Exeter

Hair cut

Cathy Lawson
25th Mar 2026
Team Member: Harriet
5.0

Very pleased with my cut. Lovely to meet Harriet.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Catherine,

Thank you so much for your kind review! We are delighted to hear that you enjoyed your visit and were happy with your stylist. It means a lot to us that you had a positive experience with us.

We always strive to create a welcoming and comfortable environment for our clients and our team of talented stylists work hard to ensure that everyone leaves feeling satisfied with their hair.

Thank you again for your feedback, it means a lot to us and we look forward to welcoming you back in the future.

Best wishes from the team at Saks Hair Exeter

Lovely relaxing experience and beautiful haircut

Abi
24th Mar 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

I always enjoy the experience from start to finish, it's a real treat the moment you walk in the door and the customer service is impeccable. Codi has such a calm aura and immediately puts me at ease with her warmth and careful attention to detail. She gave me a gorgeous layered cut exactly how I asked and communicated clearly to make sure I was happy at several stages.. I couldn't recommend more.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Abi,

We are delighted to read such kind words about your recent visit to our salon. It brings us joy to know that our team member, Codi, provided you with a calm and comfortable experience. We always strive to provide impeccable customer service and we are glad to hear that we met your expectations.

Codi is a skilled stylist who pays great attention to detail and it's wonderful to know that she gave you the exact layered cut you wanted. We truly appreciate your recommendation and we look forward to welcoming you back for another pampering session.

Thank you for choosing our salon and for taking the time to leave us such a lovely review.

Best wishes,

The Saks Hair Exeter team

Lovely cut and care

Sarah Nash
20th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Looking forward to next appt for colour.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Sarah,

Thank you so much for taking the time to leave us a review! We are so glad to hear that you are looking forward to your next colour appointment with us. Our team at Saks Hair Exeter always strives to provide top-notch services and we are delighted to know that you are happy with your experience.

Please let us know if there is anything we can do to make your next appointment even better. We can't wait to see you again!

Best wishes,

The team at Saks Hair Exeter

An excellent experience.

Serena Horrell
19th Mar 2026
Team Member: Hannah
5.0

Hannah was fabulous. She explained every stage of the prolonged treatment process, was caring and attentive throughout and repeatedly checked I was feeling OK throughout. I left the salon with very clear instructions regarding what to do over the next few days and was told I could contact the salon with any questions. I have never used this salon before, but am sure so will be back.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Serena,

Thank you so much for leaving such a lovely review! We're happy to hear that you had a great experience with Hannah and that you felt well taken care of during your visit. It's always our aim to make sure our clients feel comfortable and informed throughout their treatments.

We're also glad to know that you left our salon with clear instructions and the assurance that you can reach out to us anytime with any questions. We can't wait to have you back for your next visit and we hope to keep providing you with excellent service.

Thanks again for choosing our salon and for taking the time to share your feedback.

Best wishes,

The Saks Hair Exeter Team

Colour refresh

Jane
19th Mar 2026
Team Member: Mac
5.0

Thank you for sorting my colour Mac.
A very relaxed atmosphere in the salon and you looked after me so well.
My hair looks great. Well done.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Jane,

Thank you so much for taking the time to leave us such a kind review! We are delighted to hear that you had a great experience at our salon and that you are happy with your hair color. Creating a relaxed and welcoming atmosphere for our clients is a top priority for us, and we are glad that you felt well taken care of during your visit.

We appreciate your support and hope to see you again soon for another fabulous hair day!

Best wishes

The team at Saks Hair Exeter

Cut and blow dry

Gina Green
18th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Loved Chloe. I'm quite shy and introvert. She advanced in conversation as she felt necessary. Did the best cut ive ever had and amazing finishing curls 😍. For the first time ever booked a second appointment 😍

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Gina,

We are so glad to hear that you had a great experience with Chloe at our salon. Our team strives to make all of our clients feel comfortable and confident, no matter their personality type. We are so happy that Chloe was able to chat with you and give you the best cut you've ever had, along with those amazing finishing curls! It means a lot to us that you have already booked a second appointment with us – we can't wait to see you again!

Best wishes,

The team at Saks Hair Exeter

Would 100% recommend Codi

Kimberley Morton
18th Mar 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Fantastic service from start to finish. Codi talked me through every step clearly and made the whole process feel easy and stress-free. I really appreciated the time and care taken to explain everything. Would definitely recommend!
Love my new style.
Massage was lovely ☺️

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Kimberley,

Thank you for taking the time to leave such a lovely review for us! We're so glad to hear that you had a fantastic experience with Codi at our salon. Our team is always dedicated to providing clear communication and ensuring our clients feel at ease throughout their services.

We're thrilled that you love your new style and that the massage added that extra touch of relaxation to your visit. We truly appreciate your recommendation and look forward to seeing you again soon!

Best wishes

The Team at Saks Hair Exeter

Hair cut

Sarah-Jane Edwards
15th Mar 2026
Team Member: Harriet
5.0
Appointment verified by SaloniQ Software

Another fantastic cut by Harriet.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Sarah-Jane,

Thank you for taking the time to leave us a review! We're so glad to hear that you had another fantastic cut by Harriet. She is an incredibly talented stylist and we will make sure to pass along your kind words to her.

We truly appreciate your support and hope to see you again soon for another wonderful experience at our salon.

Take care,

The team at Saks Hair Exeter

Lovely first experience

Josie Ronsen
15th Mar 2026
Team Member: Hannah
5.0
Appointment verified by SaloniQ Software

I was a bit nervous about changing salons but now I am regretting not doing it sooner! It was such a lovely experience and I am so pleased with the haircut. Thank you so much I will be back!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Josie,

Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear about your positive experience at our salon and we're delighted that you're happy with your new haircut.

We completely understand any hesitation about changing salons, but we're so glad you took the leap and visited us. It was a pleasure having you in and we look forward to welcoming you back in the future.

Thanks again for your support and for choosing us for your hair needs!

Best wishes

The team at Saks Hair Exeter

Great

Jackie Bower
13th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Chloé cut my hair just as I asked her to.
What a lovely lady!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Jackie,

Thank you so much for taking the time to leave a review for us! We're so glad to hear that Chloe was able to give you the haircut you wanted. We agree, she is a lovely lady and we're lucky to have her on our team!

We hope to see you again soon at Saks Hair Exeter!

Best wishes

The Saks Hair Exeter Team

Colour correction

Kate
13th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Today I went to Saks for the first time. In the past 8 months I’ve had two hair disasters with two separate high end salons. One gave me a bleach bath without explaining after a toner they’d put on went wrong and the other coloured it not taking into account the colours I’d shown them which I’d been having done in my previous salon many years. The stylist nodded lots but completely ignored what I’d explained and did their own thing leaving my already fine hair over bleached dry and damaged with no low lights. I might add that for the pleasure of badly damaged hair from both salons I paid in excess of £230 each visit. I thought I’d give Saks a try. To say I was scared was an understatement. I told Chloe my story and said going to the hairdressers for me now is worse than going to the dentist! Chloe was beyond lovely, she listened to my tail of woe and completely understood why I was upset and picked up on my confidence being affected by the state of my brassy “ crown and glory”. I asked could she calm the colour down and she suggested some natural, soft low lights on the t-section. The result was fantastic! A complete transformation by something so simple. I am so pleased and feel like a massive cloud has been lifted. I finally feel like me again. Thank you Chloe, you have helped me more than you know.

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Kate,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that your visit with us was a positive one.

We completely understand the frustration and disappointment that comes with a bad salon experience, especially after spending so much money. We are so sorry that you had to go through that, and we completely empathise with how nervous you must have been to try another salon.

It means the world to us that you felt comfortable enough to share your past experiences with Chloe. We are proud to have her as a part of our team, and we are overjoyed that she was able to turn things around for you. It is always a pleasure to help our clients feel confident and happy with their hair.

Thank you again for choosing Saks and allowing us to make a positive impact on your day. We look forward to seeing you again in the future and making every visit just as great as this one.

Best wishes

The team at Saks Hair Exeter

Saks Exeter

Nicola
12th Mar 2026
Team Member: Freya
5.0

Saks is a treat not just a haircut love the massage when getting hair washed 😊 Freya always makes my unruly hair look pretty

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Nicola,

Thank you so much for taking the time to leave this kind review! We are thrilled to hear that you enjoyed your experience at our salon and that Freya was able to give you a great haircut. We agree - the hair wash massage is definitely a treat and one of our favorite parts of the visit too!

Our team takes pride in making our clients feel pampered and leave looking and feeling fabulous. We look forward to seeing you again soon and giving you another fantastic experience.

Take care and have a lovely day!

The team at Saks Hair Exeter

Fantastic experience

Jacqueline
11th Mar 2026
Team Member: Codi
5.0
Appointment verified by SaloniQ Software

Coco gave me a precision cut on my custom wig. Thoughtful and detailed she is a fantastic stylist thanks Codi!!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Dear Jacqueline,

Thank you so much for taking the time to share your experience at our salon. We are delighted to hear that you were pleased with the results. We agree that Codi is a fantastic stylist and we will make sure to pass along your kind words to her.

Feedback like yours only motivates us to continue providing our clients with thoughtful and detailed services. We hope to see you again soon for your next appointment.

Best wishes from the team at Saks Hair Exeter.

Hair donation

Anonymous
10th Mar 2026
5.0

Chloe did a great job helping me get a big chop to donate my hair!

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Thank you so much for taking the time to leave us a review! We are so glad to hear that Chloe provided you with a great experience during your hair donation. We pride ourselves on providing excellent service and it's always wonderful to receive positive feedback like yours.

Thank you again for choosing our salon to help you with your big chop. We greatly appreciate your support and we hope to have the opportunity to serve you again in the future.

Best wishes
,
The team at Saks Hair Exeter

7 yr old girl

Nina Bailey
8th Mar 2026
Team Member: Hannah
5.0

I wish I could give more stars because Hannah was very gentle. I loved my head massage and my hair is amazing. I’d give a million stars. ❤️

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Nina,

Thank you so much for taking the time to leave us a kind review. We're thrilled to hear that you had a great experience with Hannah and enjoyed your head massage. We always strive to provide our clients with the best hair services and we're so happy that you love your hair. It means a lot to us and we truly appreciate your support.

Take care and see you next time!

The team at Saks Hair Exeter

Fabulous restyle

Jodie Cooke
8th Mar 2026
Team Member: Chloe
5.0
Appointment verified by SaloniQ Software

Thank you Chloe for being so lovely and doing such a fab restyle on my unloved hair. I’m so pleased with it x

Service
Value
Result
Cleanliness
Atmosphere
Response from Saks Hair Exeter

Hi Jodie,

We are delighted to hear that you had a great experience at our salon. Thank you for taking the time to share your feedback. We are thrilled that Chloe was able to give your hair a much-needed makeover and that you are pleased with the results.

Our team always aims to make our clients feel comfortable and leave the salon feeling happy and confident. It means a lot to us that we were able to achieve this with you.

We look forward to seeing you again at Saks Hair Exeter. Feel free to reach out to us anytime for all your hair needs.

Best wishes,

The Saks Hair Exeter Team