Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
670 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Excellent

Mrs Helen Williams
6th Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle. Over the past 12 months she has transformed my hair from being certain ordinary to a lovely soft style Thank you Danielle

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Response from Saks Hair Chester

Hi Helen,

We were so glad to hear you were pleased with Danielle's work, and that you've seen such a transformation in your hair over the past year. She will be delighted that you are happy with the results and thank you for your kind words.

Our teams at Saks Hair Chester take pride in providing all our clients with the best service we can offer, and it's lovely to hear when we have achieved that.

We are looking forward to helping you maintain your style and creating a look that you love for years to come.

Thanks again for taking the time to review us.

All the best,
The team at Saks Hair Chester

Excellent

Mrs Helen Williams
6th Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle. Over the past 12 months she has transformed my hair from being certain ordinary to a lovely soft style Thank you Danielle

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Response from Saks Hair Chester

Hi Helen,
Thank you so much for the feedback. We are so delighted to hear that Danielle has transformed the look of your hair over the 12 months and we really appreciate you taking the time to share your positive review. We strive to ensure all our customers have a great experience and we're thrilled that we've achieved this with you.

We hope to see you again soon and we look forward to you keeping up your fabulous new look.

Thanks again from all the team at Saks Hair Chester.

Hair restyle

Fay Owen
1st Sep 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle was really friendly & professional. My daughter wanted a new hair style ready for high school. She talked her through having layers and bangs & how to style them herself. She made her feel at ease & she was really happy with the result. I’ve made an appointment with her myself for next week.

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Response from Saks Hair Chester

Hi Fay,
We thank you for taking the time to share your wonderful feedback about Danielle and her work. We are delighted to hear that your daughter was happy with the style and the overall experience, as well as that you have decided to book for yourself! At Saks Hair Chester, we prides ourselves on providing friendly and professional services. We hope to be able to welcome you and your daughter to our salon again soon.

Thanks again for your kind words.

All the best,
The team at Saks Hair Chester

Hair app

Mary Herbert
30th Aug 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Have been to Ellie before and find her very friendly and professional, always pleased with the results.

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Response from Saks Hair Chester

Hi Mary,
We're glad to hear that you've had great experiences when visiting Ellie. We aim to provide each of our clients with a professional and friendly service and are delighted that we achieved that for you.
Our team of experienced stylists are passionate about providing the best cuts and styles to our clients.

We appreciate you taking the time to give us your feedback and we hope to see you again soon.
Warm regards,
The team at Saks Hair Chester

Some talented people at sax

Nikki
25th Aug 2023
Team Member: Danielle
4.0

My first time at the salon as my usual stylist had left the area.
Danielle made me feel most welcome. I had colour cut and finish this was about £50 more than I usually pay but feel this was well spent as Danielle cut and cared for my hair to its former glory.
Everything was explained and I was offered and advised along the way.
I was very pleased with the colour work and cut and I have already booked for my second appointment.
The decor is very inner city style and likens itself to top salons in city centres tasteful and relaxing.

I do have one negative comment which I felt let's the salon down
There is a station in the middle of the floor for clients coffee.
The whole coffee experience was quite a shock for this style of salon the cups and saucers are the white Pyrex style the coffee is from a large filter machine and it was awful really bad cold and like tar no biscuits no spoon.
Many salons as a basic have a menu with choice of coffee tea water and juice.
I will take a drink with me next time so I don't have to repeat.
Talented people who are kind and interested in you and do their best to make you at ease
Thank you Danielle

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Hair wash and trim

Jen Davies
23rd Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Perfect as usual

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AMAZING!

Sarah Webb
19th Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire really understands how important hair is. She's so knowledgeable and goes the extra mile to ensure I love my hair. Claire is passionate about hair and it shines through.

Thank you for being my fairy hair godmother, I couldn't be in better hands

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Response from Saks Hair Chester

Hi Sarah,

We are delighted to hear that Claire was able to provide you with such a fantastic service. We are thrilled that you feel so strongly about the results from your visit to Saks Hair Chester.

We will always strive to ensure that our clients are 100% satisfied with their visit to us. So, we are very pleased to know that Claire was able to give you your desired result and exceeded your expectations.

We appreciate your kind words and your trust in Claire! All of us here at Saks Hair Chester hope to see you again soon.

Warm regards,
The Team at Saks Hair Chester

A swan from an ugly duckling

Susan Brydon
19th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I had every colour of brown blond and some white hair when I went to see Danielle to save me!! At the finish it was a great colour, silky to touch and lovely cut. Great fun and professionalism thank you.

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Response from Saks Hair Chester

Dear Susan,
Thank you so much for your review and kind words! We are delighted to hear that Danielle was able to provide you with a great colour, silky hair and lovely cut. We always strive for excellence and value the feedback from everyday customers like yourself.

At Saks Hair Chester, we are committed to providing the highest quality services and putting customer satisfaction first. We are so glad that you had a great experience with us.

Thank you again, Susan, for choosing Saks Hair Chester and for recommending us!

Warm regards,
The Team at Saks Hair Chester

Style change

Sarah Foxall
18th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle did a great job of cutting and styling my hair. I'm very pleased. She gave me a lot of advice about my hair. On top of that Danielle is so lovely to talk too. I look forward to going back in a few weeks.

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Response from Saks Hair Chester

Hi Sarah,

We’re delighted to hear that Danielle did a great job with your hair and that you’re pleased with it! It’s also wonderful to hear that she gave you lots of advice and that you had a really pleasant experience whilst at the Saks Hair Chester salon.

We’re looking forward to having you back in a few weeks.

Thanks for visiting and for taking the time to leave us this lovely review - it means the world to us!

Best wishes,

The team at Saks Hair Chester

Fantastic Colour and Cut

Trish
14th Aug 2023
Team Member: Danielle
5.0

An excellent colour and cut. My hair condition is fantastic following my salon visits and this is all down to how Danielle has coloured and styled my hair. She is excellent and I would not hesitate to recommend her

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Response from Saks Hair Chester

Hi Trish,

We are delighted to hear that you had an excellent colour and cut at our salon. It is great to hear that you are pleased with the conditions of your hair due to Danielle’s styling and colouring. We are thrilled that you would recommend her as well.

At Saks Hair Chester, we strive to ensure that all of our customers receive the highest quality of service. We strive to make sure all of our customers leave feeling happy and confident with their new look.

Thank you for your kind review and for choosing Saks Hair Chester for your styling needs.

Warm regards,
The team at Saks Hair Chester

Great salon

Sharon Mageean
13th Aug 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is a fabulous stylist, really loved how Ellie cut and styled my hair ?

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Disappointed

Debbie Newns
10th Aug 2023
3.5
Appointment verified by SaloniQ Software

Really disappointed.. haircut is not the messy textured look I like.. instead I have a very ageing cut.. and serum just weighs my fine hair down and makes it appear greasy.

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Response from Saks Hair Chester

Hi Debbie, I'm really sad to hear you didn't enjoy your haircut this time. I believe it was agreed to change your look, and try less layers. However, we want to fully support you if this new look isn't working for you. I've left a couple of voice messages so that we can schedule a revisit and make this right. Please call me back on 01244 341 212. Nikki xx

Great service.

Eileen Smith
10th Aug 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Outstanding service.
Wonderful cut and blowdry as always. An absolute professional.

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Cut and finish

Annemarie
8th Aug 2023
Team Member: Nikki
5.0

Fantastic hair cut as always . Glad to be back at saks

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Colour and cut

Annie Mcdonald
7th Aug 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Thoughtful, attentive, interesting and professional, as usual.

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Excellent as always

Leanne Salisbury
5th Aug 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is an exceptional hair stylist, bringing her advice to help get the best results. I always feel in safe hands with Claire and confident I’ll walk away with great hair every time I visit. Thank you Claire!

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Excellent cut , lovely experience

Martine Vout
3rd Aug 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia was lovely , really engaging and gave me one of the best cut and finishes I’ve ever had !

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Response from Saks Hair Chester

Hi Martine,

Thank you so much for your positive review! We’re so pleased to hear that you had such a great experience with Tia at Saks Hair Chester. Our team is dedicated to providing the best service possible, and it’s really rewarding to hear your satisfaction.

We believe in creating complete salon experiences and we want you to feel happy, relaxed and confident with the results.

Thank you once again for taking the time to share your experience with us. We hope to see you again soon.

Warm regards,
The team at Saks Hair Chester

Colour and cut

Brooke jones
31st Jul 2023
Team Member: Martha
5.0

Love my colour and cut , Martha did a great job once again and did exactly what I asked for, thank you

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Response from Saks Hair Chester

Hi Brooke,
We're thrilled that you were happy with your cut and colour! We know how important it is for clients to receive the results they want, and Martha is delighted that she was able to provide just that. We hope you continue to enjoy your new look for a long time.
Thank you for taking the time to leave your kind review - it really means a lot to us.

All the best from the team at Saks Hair Chester!

Great salon

Karen Ryder
29th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Always get exactly what I ask for and have a lots of chat and fun along the way!

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AMAZING

Julie Williams
28th Jul 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Fabulous cut, loving my hair
Having a colour next
Sooo happy
Ellie is friendly, professional and has given me an amazing haircut

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My hair appointment

Anonymous
25th Jul 2023
5.0

I always enjoy coming to Saks Sarah looks after me very well and always does a good job on my hair I wouldn’t have it done by anyone else she is a real asset to Saks

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Sun bleached hair!

Angela Lees
25th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah touched up my sun bleached hair after holiday. Great cut too

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Hair cut

Deborah Stewart-Downs
21st Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Another great visit to the salon, Sarah listens. &
Really cares about your haircut.
The apprentice is also super

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Always great

Claire Davies
19th Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Always a great haircut with Danielle and she's really lovely too.

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Really good experience as always

Anonymous
18th Jul 2023
Team Member: Sarah
5.0

Took my daughter for her usual appointment with Sarah,and as always she left with a smile.Sarah is always really approachable and professional.

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Great experience

Olivia Edwards
15th Jul 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

I had my first appointment at the salon today with Sarah. I am so so happy with both my experience within the salon and the outcome of my hair, I had an idea in my head of what I wanted and through her amazing consultation and experience, she grasped the exact picture I had and achieved what I wanted but even better! I would definitely recommend Sarah to anyone and everyone and I will definitely be returning. Thank you Sarah!

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Sarah is the best

Anonymous
13th Jul 2023
5.0

Love my hair as always x

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Friendly welcome

Irene Lamb
12th Jul 2023
Team Member: Sarah
4.5
Appointment verified by SaloniQ Software

My mistake was not asking for details of whereabouts of salon. As this was my first visit and I “thought” I knew directions but did not check beforehand.
Also had no idea if which Stylist but struck lucky with Sarah who listened to me then explained what would and more importantly would not work. Found the salon expensive - mainly because I bought product used on my hair without asking price ir but thought the result was worth it.

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Wow

Mimi Tucker
12th Jul 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I went in for a prom hair style (+ it was my first time in the salon) and everyone I spoke to was super sweet and accommodating. I left with reassurance my hair would survive til the evening of my prom and felt absolutely amazing when I left. They were willing to try lots of ideas and suggested things all along the way when I wasn’t sure but still let me have the final decision on what I felt most comfortable with. They were even chill with me waiting inside to be picked up. Overall 10/10 experience, willing to be conversational and leave me to my thoughts on occasion. Couldn’t recommend them more!

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Excellent ❤️

Cheryl Morgan
11th Jul 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Thank you Tia for the brilliant hair cut and for giving me what I ask for style wise , I very much look forward to having it coloured on Thursday. A lovely experience from start to finish ❤️❤️❤️

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Colour and cut

Anonymous
7th Jul 2023
Team Member: Martha
5.0

I had my hair cut and coloured with Martha who has only recently qualified and I have never been happier, she explained everything so well and I love the results, I will definitely be back xxx

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Fabulous

Jen Hynds
6th Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Fabulous experience as always.

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The friendliest salon!

Rebecca Horton
1st Jul 2023
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

This is for both Erin and Tia. Erin did my hair today, she was so so lovely and I love how the curls turned out. I also get my hair done my Tia a lot and always love my appointments with her, again she’s so lovely and my hair always looks amazing. Thank you so much girls xxx

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Best salon in town

Samantha Coase
1st Jul 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Expert advice from Nikki who takes time to discuss your hair and the best treatment/cut to enhance (in my case) thinning hair.
I won't go anywhere else since I visited Saks

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Fantastic hair dresser

Jenny Rimmer
30th Jun 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

10/10 absolutely fantastic young lady, will definitely be coming back for Ellie May to do my hair again. What a credit to your company.

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Great Salon

Lynn Benstead
26th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is always great service .Nikki and her team are friendly and professional.

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Excellent

Trish P
25th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Excellent cut, colour and shape
Danielle has transformed the condition of my hair and also modernised my style
A fantastic salon experience and personalised service from Danielle

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Excellent service as usual. .

Sue Cole
23rd Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Lovely and friendly welcome. Can't rate Saks Chester highly enough.

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Amazing experience!

Rosie Moran
22nd Jun 2023
Team Member: Claire
5.0

Claire is a miracle worker!! I came to Claire after receiving a terrible colour on my hair at a previous salon I felt as though my hair would never look the same again, 2hrs with Claire and my hair was transformed I couldn’t believe it. She is so lovely and open and makes you feel completely comfortable from day one couldn’t ask for a better experience.

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review

Anonymous
22nd Jun 2023
Team Member: Tia
5.0

Tia was really helpful and professional. listened to what i wanted and checked in with me several times throughout the appointment. overall a great service

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Excellent service

Pearl Mead
20th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

10 out of 10 service from Sarah J.
Brilliant colourist, stylist, attention to detail first class. Great hair.
Thank you
Sarah J.

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Busy Saturday

Anonymous
17th Jun 2023
5.0

Relaxed efficiency

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Excellent

Janet Rowland
15th Jun 2023
Team Member: Nikki
4.0

I cannot fault my experience at Chester. Saks today. It was excellent in every way, I am absolutely delighted with the result.

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Super Danni

Joy Garratt
15th Jun 2023
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Excellent as always, Danielle is the best

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Thanks

Wendy Dunbavand
15th Jun 2023
Team Member: Nikki
5.0

Fantastic as always. Great advice and product recommendations too.

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First visit to salon

Anonymous
12th Jun 2023
5.0

Delighted with my hair cut, Sarah listened & cut my hair exactly as I wanted.
Staff were all very friendly & I felt comfortable in the salon. Thankyou I will be back

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A lovely Thursday Afternoon

Joanne Morris
10th Jun 2023
Team Member: Ellie May
4.5
Appointment verified by SaloniQ Software

First time I had met Ellie. She took time to discuss and listened to what I wanted from my hair cut and colour.
I am really happy with the result

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First time

Maddy Nicholson
8th Jun 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle made my daughter feel so settled for her first haircut - so much that I asked would you go back? And she said - ‘only if it’s with Danielle’

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Why hadn’t I come here sooner??

Kaitlyn Weir
8th Jun 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki was super thorough and informative throughout, saying what she thought we should do and taking into account what I want as well. She explained everything factually which I really love as it helped me understand what was best for my curly hair and what might not be good. We went with a pinky-bronze on the back and a light beige at the front, and some layers throughout to help lift my curls. I’m pretty sure she knew my curls better than I did because they turned out super bouncy !! I’ve never been anywhere that’s made me feel so comfortable before, as I’m super particular about how I like my hair done, but i felt like I could trust Nikki 100% as soon as I spoke with her! The whole team are super lovely and helped with deciding what I wanted too, so thank you everyone!

I’ll definitely be coming back :)

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Great!

Meg Smith
7th Jun 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was so knowledgeable an took the time to listen during the consultation...... from what I thought would be took dark of a colour to too bright she really then used her initiative an skill My hair now has so much life an vibrancy-Thank you!!

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