Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

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Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
922 verified reviews
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Value
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Amazing

Owen Roberts
29th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

After finding out my hair was curly, i booked the appointment to try and figure out what to do with my hair, she was super informative walked me threw each step of styling, the cut turned out perfectly all around great service

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27/04/26 15.30

Cerys Brackenbury
28th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie was brilliant!

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Very good job

Alfiya Salikhova
25th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I have found expert in hairs in this salon. Much love to my hairdresser

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Response from Saks Hair Chester

Hi Alfiya,

Thank you for your kind words! We are so happy to hear that you had a great experience with our hairdressers. It means a lot to us that you've found our salon to be expert in hair care. Your hair deserves all the love and attention, and we are glad we were able to provide that for you.

We look forward to seeing you again!

Best regards,

The team at Saks Hair Chester

Blowdry

Suzy May- Willshaw
25th Apr 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Love my curly blow by poppy. X
Highly recommend

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Response from Saks Hair Chester

Hi Suzy May-Willshaw,
Thank you so much for your kind words about your recent curly blow with our stylist Poppy! We're so happy to hear that you loved your look and would highly recommend us. Our team at Saks Hair Chester strives to provide excellent service and we're delighted that we were able to meet your expectations. Looking forward to seeing you again soon!
Best regards,
The team at Saks Hair Chester

Hair cut and wash

Beryl gregory
24th Apr 2026
Team Member: Ellie May
5.0

Very pleased. Lovely stylist who asked what I wanted and discussed it with me. Thank you Ellie

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Response from Saks Hair Chester

Hi Beryl,

Thank you so much for taking the time to leave us a review. We are glad to hear that you were pleased with your recent visit to the salon. It's great to know that Ellie listened to your preferences and discussed with you to achieve the look you wanted.

We strive to provide excellent service and make sure our clients leave feeling satisfied. Your feedback means a lot to us and we look forward to welcoming you back to the salon in the future.

Thank you again for choosing our salon, and we'll be sure to pass along your kind words to Ellie. Have a wonderful day!

Best regards,
The team at Saks Hair Chester

Outstanding service

Amie Gracie
23rd Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

As always excellent service from Danielle, she really makes your visit enjoyable and makes sure that you are comfortable and happy throughout the appointment. Such a caring and brilliant hairdresser, who makes you feel really valued x

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Response from Saks Hair Chester

Dear Amie,

We are delighted to hear that you had an enjoyable visit at our salon, and we will certainly pass on your compliments to Danielle. Our team strives to provide exceptional service and ensure that all our clients are comfortable and happy during their appointments.

We truly appreciate your kind words about Danielle and her skills as a hairdresser. We believe that she, along with our other talented stylists, truly value our clients and make it their priority to provide top-notch service.

Thank you for taking the time to leave us a review. We look forward to seeing you again soon.

Sincerely,
The Saks Hair Chester Team

Hair cut and style

Janet Darkins
22nd Apr 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire works miracles with my hair
An excellent hsirdresser

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Response from Saks Hair Chester

Hi Janet,

Thank you for taking the time to leave us a review. We are thrilled to hear that you had a great experience with Claire at our salon. She truly is a miracle worker when it comes to hair!

Thank you again for your kind words. We hope to see you back at our salon soon.

Best wishes,

The team at Saks Hair Chester

Lovely time

Annabelle Rosamond
20th Apr 2026
Team Member: Molly
5.0

Molly was so lovely and great to talk to. She did my highlights exactly how I asked for them to be done. So friendly and made the time pass quick :) my hair looks lovely

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Response from Saks Hair Chester

Hi Annabelle,

Thank you so much for your kind words and for taking the time to leave a review. We are thrilled to hear that you had a great experience with Molly at our salon. We strive to provide excellent service and we are delighted that we were able to meet your expectations.

We are happy to hear that your highlights turned out exactly as you wanted them. It's always our goal to give our clients the perfect look they desire. We are also glad that Molly's friendly demeanor made your time with us enjoyable and passed by quickly.

Thank you for trusting us with your hair and for choosing our salon. We appreciate your support and we can't wait to see you again. Have a lovely day!

Sincerely,
The Team at Saks Hair Chester

Oh so relaxing.

Heidi Robinson
18th Apr 2026
Team Member: Poppy
5.0
Appointment verified by SaloniQ Software

Really lovely experience, from the really relaxing head massage whilst my hair was washed to the fabulous curly blow-dry. Always excellent.

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you had a lovely experience at our salon. Our team always strives to provide a relaxing and enjoyable experience for our clients, so we're glad to know you enjoyed the head massage during your wash and loved your curly blow-dry.

We appreciate your kind words and your continued support. We look forward to seeing you again at our salon. Take care and have a great day!

Best,
The team at Saks Hair Chester

Gents haircut

Ian Bailey
17th Apr 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always, excellent service

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Response from Saks Hair Chester

Hi Ian,

Thank you so much for taking the time to leave us a review! We really appreciate your kind words about our salon. It's always our goal to provide excellent service to all of our clients.

We hope to see you again soon and continue to exceed your expectations. Have a great day!

Best,
The team at Saks Hair Chester

Haircut

Anonymous
15th Apr 2026
4.5

Very good

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Response from Saks Hair Chester

Dear valued customer,

Thank you so much for taking the time to leave us a positive review. We are delighted to hear that you had a very good experience at our salon.

Here at Saks Hair Chester, our main goal is to provide our clients with excellent services and an enjoyable salon experience. We take pride in knowing that we have met your expectations.

Thank you once again for your kind words and for choosing our salon. We truly appreciate your support and hope to see you again soon.

Best regards,

The team at Saks Hair Chester

Lovely salon

Tracyanne Wilkinson
14th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Made to feel really welcome and at ease, initially for tge consultation and then for colour and restyle. Danielle listened and discussed what I wanted and I have been very pleased with my hair

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Response from Saks Hair Chester

Hi Tracyanne,

Thank you so much for taking the time to leave us a review. We are delighted to hear that your experience at our salon was a positive one from start to finish.

We strive to make every client feel welcome and at ease, so we are thrilled that this was your experience during your consultation and color and restyle appointment with Danielle. We truly believe that open communication and listening to our clients' wishes is key in achieving the desired result and we're glad that you were pleased with your hair.

We look forward to welcoming you back to our salon for your next visit and providing you with another great experience.

Best regards,
The team at Saks Hair Chester

First time at Saks

Sue Thompson
11th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Very welcoming from the moment I arrived. My stylist, Ellie, was absolutely lovely and did an excellent job in interpreting my wishes. Next appointments booked!

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Response from Saks Hair Chester

Hi Sue,

Thank you so much for taking the time to share your experience at our salon. We are thrilled to hear that you felt welcomed from the moment you arrived and that Ellie did an excellent job in meeting your expectations.

Our team takes great pride in providing exceptional service and we couldn't be happier to know that we have gained your loyalty by booking your next appointments with us. We can't wait to see you again and continue to make sure you leave with a smile on your face.

Warm regards,
The Saks Hair Chester team

Grey Blending

Sugi Maam
10th Apr 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great friendly staff, with brilliant taste in songs being played, great taste in coffee and biscuits.

Most of all my amazing Hairdresser Erin!

My first time at Saks, I was booked in for grey blending, my hair is dry, coarse and curly, feeling very nervous at a new salon with a new hairdresser. Erin absolutely 💯% pulled it off extremely happy with the results. Thank you Erin 👍🙏🏼👏😊

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Response from Saks Hair Chester

Hi Sugi Maam,

Thank you so much for taking the time to leave such a lovely review for us at Saks Hair Chester. We are thrilled to hear that your first experience with us was a great one and that you enjoyed our friendly staff and the tasteful music and refreshments.

We are especially happy to hear that Erin took such great care of you and exceeded your expectations with your grey blending. We understand how nerve-wracking it can be to try out a new salon and stylist, but we are so glad that Erin was able to make you feel comfortable and deliver amazing results.

Thank you again for your kind words and for choosing Saks Hair Chester. We can't wait to see you again for your next visit.

Best regards,
The team at Saks Hair Chester

Amazing

Heidi Smith
10th Apr 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Always does amazing job each time , always asks what i want and knows exactly how to do it. Very polite and easy to talk to xxx

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Response from Saks Hair Chester

Hi Heidi,

Thank you so much for taking the time to leave us such a kind review! We are happy to hear that you have consistently had a great experience with us and that our team has been able to meet your expectations. We pride ourselves on our communication with clients and strive to always deliver the exact look they desire. We appreciate your positive feedback and look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Very happy with my hair 😊

Lauren Cheshire
9th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Great service and lovely person and really happy with the result😀

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Response from Saks Hair Chester

Hi Lauren,

Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with us and were pleased with the final result. Providing excellent service and making our clients happy is our top priority.

We're grateful for your kind words and we hope to see you again soon for your next hair treatment. Thank you for choosing us for your salon needs.

Best regards,
The Team at Saks Hair Chester

As friendly and helpful as usual.

Annette Fincham
9th Apr 2026
Team Member: Danielle
4.5
Appointment verified by SaloniQ Software

Danielle is always friendly, helpful and does exactly what I want. She makes the client feel listened to and understood. I travel from mid Wales to have her do my hair.

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Response from Saks Hair Chester

Hey Annette, we are so glad to hear that Danielle provided you with such a positive experience at our salon. We pride ourselves on providing excellent customer service and making sure our clients feel heard and understood. We appreciate you taking the time to travel from mid Wales to visit us and we hope to see you again soon! All the best from the team at Saks Hair Chester.

Love my hair cut

Ezgi Saglam
8th Apr 2026
Team Member: erin jean
5.0

What a lovely lady! I had my hair cut and love it! Erin is lovely and friendly 🩷 🌸

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Response from Saks Hair Chester

Hi Ezgi,

Thank you so much for your positive review! We're thrilled to hear that you had a great experience at our salon and that you love your new haircut. We agree that Erin is a lovely and friendly stylist, and we will be sure to pass along your kind words to her. We hope to see you again soon for your next hair appointment.

Warmly,
The team at Saks Hair Chester

Cut and styling

Lorna Wheatley
5th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Excellent .. advice given regarding cut styling was perfect

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Response from Saks Hair Chester

Hi Lorna,

Thank you so much for taking the time to leave us such a lovely review. Our team at Saks Hair Chester is delighted to hear that you had an excellent experience with us and that our advice for your cut styling was perfect. Nothing makes us happier than knowing our customers are satisfied.

We always strive to provide top-notch service and it's great to hear that we were able to meet your expectations. We hope to see you again soon and continue to give you the excellent service you deserve.

Thanks again for choosing to visit us and leaving this kind review.

Best regards from the team at Saks Hair Chester

Cut and styling

Lorna Wheatley
5th Apr 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Excellent .. advice given regarding cut styling was perfect

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Response from Saks Hair Chester

Hi Lorna, thank you so much for your kind review! We are thrilled to hear that you had an excellent experience with us and that our stylist was able to give you the perfect cut. We always strive to give our clients the best advice and create the perfect style for them. We truly appreciate your feedback and look forward to seeing you again soon! Take care, The team at Saks Hair Chester

Highly recommended

Iro Akrioti
4th Apr 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I can’t recommend Danielle enough. I’ve just had highlights for the first time after a long break and they look brilliant. Whether it’s the colour or the finish, she always gets it exactly right. I completely trust her advice and always leave the salon feeling great!

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Response from Saks Hair Chester

Hi Iro Akrioti,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had such a great experience with Danielle at our salon.

We pride ourselves on providing our clients with the perfect color and finish, and it makes us so happy to know that you completely trust Danielle's advice. We strive to leave our clients feeling great and we are so glad we could do that for you.

We appreciate your kind words and we can't wait to see you again at our salon.

Warmly,
The team at Saks Hair Chester

Perfect!

Beck Scott
4th Apr 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin always does a perfect job! Listens to what I want and always happy to give advice and suggestions.

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Response from Saks Hair Chester

Hi Beck,

Thank you for taking the time to leave us such a lovely review! We are so happy to hear that you had a great experience with Erin at our salon. We pride ourselves on providing excellent customer service and it sounds like Erin was able to tailor your haircut to your preferences. We appreciate your kind words about Erin's listening skills and her ability to give advice and suggestions. We will make sure to pass on your feedback to her.

We look forward to seeing you again soon at Saks Hair Chester.

Best wishes,
The team at Saks Hair Chester

Sarah J

Abby Williams
1st Apr 2026
Team Member: Sarah
5.0

As always, Sarah was fantastic at providing both a cut and colour. She is extremely skilled and I always trust that she will do an excellent job.

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Response from Saks Hair Chester

Hi Abby Williams,

Thank you so much for taking the time to leave such a kind review about your recent visit with Sarah. We're thrilled to hear that she provided you with a fantastic cut and colour - she truly is one of our most skilled stylists! We're so glad that you trust her to always do an excellent job, and we appreciate your continued loyalty to our salon.

We can't wait to have you back in our chairs soon!

Take care,
The Saks Hair Chester Team

Hair cut and finish. 1/4/ 26

Hilary Jones
1st Apr 2026
Team Member: Sarah
5.0

All very good as usual

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Response from Saks Hair Chester

Hi Hilary,

Thank you so much for your kind words and for taking the time to leave a review. We are delighted to hear that you had another positive experience at our salon.

Our team works hard to provide exceptional service and it is always encouraging to receive such positive feedback. We are so pleased that you continue to enjoy your visits to our salon.

We look forward to welcoming you back soon.

Take care,

The team at Saks Hair Chester

Wouldn’t go back

Emma Skyte
1st Apr 2026
3.0
Appointment verified by SaloniQ Software

felt quite rushed, not much consideration despite asking questions/advice

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Response from Saks Hair Chester

Hi Emma,

Thank you for taking the time to leave us a review. We’re so sorry to hear that you felt rushed during your visit with us. We pride ourselves on providing a relaxing and attentive experience for all our clients, so we apologize if this wasn’t the case for you.

We would love to hear more about your experience and any specific questions or concerns you may have had. We always strive to provide the best advice and service to our clients.

Thank you again for your feedback. We hope to have the chance to make it up to you in the future.

Best,
The team at Saks Hair Chester

Miss

Susan Hart
31st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My daughter loves the hair cut and is going to be. Much easier to manage now , definitely coming back to Danielle again

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Response from Saks Hair Chester

Dear Susan,

Thank you so much for taking the time to leave us a lovely review. We're thrilled to hear that your daughter loved her haircut and that it will be easier to manage now. It means a lot to us that you will be coming back to see Danielle again.

At Saks Hair Chester, we strive to provide the best possible experience for our clients and we're glad we were able to do so for you and your daughter. We look forward to seeing you both again in the future.

Thank you again for your kind words.

Warmly,
The team at Saks Hair Chester

Amazing service!”

Sarah Fellows
31st Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I’m so happy with how my hair turned out—I honestly love it! The whole experience was amazing from start to finish. The stylist really listened to what I wanted and made me feel comfortable throughout. I’ve had so many compliments already and I can’t stop looking at it! Thank you so much Erin :)

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Response from Saks Hair Chester

Hi Sarah,

We are thrilled to hear that you had such a positive experience with us at our salon. It means a lot to us that you love your hair and that we were able to provide you with excellent service from start to finish. Our team always strives to listen to our clients' wants and needs and make them feel comfortable throughout their visit.

We are so happy to hear that you have received many compliments and can't stop looking at your new hair. That is exactly the result we aim for. Thank you for trusting us with your hair, Sarah.

Warmly,
The team at Saks Hair Chester

Feeling so much better

Susan Brydon
31st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

My hair was in a mess when I arrived but after Danielle’s magic hands I left looking so good!

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Response from Saks Hair Chester

Hi Susan,

Thank you for taking the time to leave a review for our salon. We are so glad to hear that your experience with Danielle was a magical one! It's always our goal to leave our clients feeling and looking their best.

We are happy to have been able to turn your messy hair into a gorgeous style. We hope to continue providing you with great service in the future.

Thank you for choosing us, Susan!

Sincerely,

The team at Saks Hair Chester

Perfect

Louise N
28th Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Erin was amazing, so lovely and I couldn’t be happier with my hair

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Response from Saks Hair Chester

Hi Louise,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a great experience with Erin and that you are pleased with your hair. We strive to provide excellent service and it means a lot to us when our clients leave with a smile on their face.

We will make sure to pass along your kind words to Erin and the rest of our team. We hope to see you again soon for your next hair appointment!

Best regards,
The team at Saks Hair Chester

Cut and blow

Hillary Watts
26th Mar 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Great cut Thank you

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Response from Saks Hair Chester

Hi Hillary,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great cut at our salon. Our team works hard to provide top-notch services, and we're delighted to know that we were able to meet your expectations.

We look forward to seeing you again soon and providing you with more exceptional hair services. Thank you once again for choosing us and for your kind words.

Best wishes,
The team at Saks Hair Chester

Happy

Deb Konings
24th Mar 2026
Team Member: Sarah
5.0

Another fab cut, style and colour by Sarah today, she always knows just what I want.

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Response from Saks Hair Chester

Hi Deb,
We are thrilled to hear that you had a fabulous experience at our salon with Sarah. Our team always strives to meet our clients' expectations and we are delighted that Sarah was able to understand your desired look. Thank you for trusting us with your hair and we look forward to seeing you again soon.
Best,
Team at Saks Hair Chester

Fabulous cut

Alexa Hickey
24th Mar 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

It was my first visit to the salon. Molly listened to what I wanted & I was so happy with the result. I went in feeling tired & old & left feeling refreshed & ready for Spring! Thank you Molly.

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Response from Saks Hair Chester

Hi Alexa Hickey,

Thank you for taking the time to leave us a review. We are so glad to hear that you had a great experience during your first visit to our salon.

At Saks, our top priority is to make our clients feel happy and satisfied with our services. We are thrilled to know that Molly listened to your requests and provided you with a fantastic result. It brings us joy to see you leave our salon feeling refreshed and ready for Spring.

Thank you for choosing our salon for your hair needs, Alexa. We look forward to seeing you again soon and providing you with another fantastic experience.

Best regards,
The team at Saks Hair Chester

Thank you Ellie 😊

Nicola Joyce
23rd Mar 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always Ellie made me feel relaxed and was very professional.

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Response from Saks Hair Chester

Hi Nicola Joyce,

Thank you so much for taking the time to leave such a kind review. We're glad to hear that Ellie made you feel relaxed and provided professional service. Our team at Saks Hair Chester strives to make every visit a pleasant and enjoyable experience. We look forward to seeing you again soon.

Best,
The Team at Saks Hair Chester

I feel like a new woman

Sharon Fraser
23rd Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

I love visiting Nikki, she just knows what I want. When I leave I feel like a new woman, my hair feels & looks amazing and that makes me feel good

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Response from Saks Hair Chester

Hi Sharon,

Thank you so much for your lovely review! We are thrilled to hear that you enjoyed your visit with Nikki at our salon. We strive to make our clients feel their best and we are happy to know we succeeded with you. We will be sure to pass along your words of praise to Nikki.

We hope to see you again soon for another amazing hair transformation!

Best wishes,
The Team at Saks Hair Chester

21/03/26

Anonymous
22nd Mar 2026
Team Member: Molly
5.0

Great experience would definitely recommend/come back.

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Response from Saks Hair Chester

Hi there!

Thank you for taking the time to share your wonderful experience at our salon. We are thrilled to hear that you had a great time with us and that you would recommend us to others.

Our team at Saks Hair Chester is dedicated to providing exceptional service and creating a pleasant atmosphere for our clients. So it is always a pleasure to know that we have succeeded in doing so.

We would love to welcome you back anytime and help you achieve your desired look once again. Thank you for choosing us and recommending us. We truly appreciate your support!

Best regards,
The team at Saks Hair Chester

Amazing experience

Linda Young
21st Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

This is only my 2nd appointment with Nikki and from the 1st appointment she has completely transformed my hair. The condition, the colour, the cut, the whole experience is amazing. Thankyou Nikki and all the staff xx

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Response from Saks Hair Chester

Hi Linda,

We are so glad to hear that you had a great experience at our salon with Nikki! Our team at Saks Hair Chester takes great pride in making sure our clients have the best service and leave feeling transformed. Your kind words mean a lot to us and we will make sure to pass them on to Nikki and the rest of the staff.

Thank you for choosing us for your hair appointments and we look forward to seeing you again soon!

Best,
The Team at Saks Hair Chester

Colour cut and blow with Ellie May

Anonymous
19th Mar 2026
Team Member: Ellie May
5.0

Hair is looking lovely colour is beautiful ellie is easy to chat to and makes you feel comfortable this is my second visit

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Response from Saks Hair Chester

Hi there,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you're loving your lovely new hair color! We always aim to create a comfortable and friendly environment for our clients, and we're glad Ellie was able to make you feel at ease during your visit. It's wonderful to have you as a returning customer, and we look forward to seeing you again in the future.

Best regards,
The Team at Saks Hair Chester

Cut

Janet Darkins
18th Mar 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Claire is such a good hair stylist I feel she really understands me and my hair
She also has do much patience with me
So glad I’ve found this salon and Claire

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Response from Saks Hair Chester

Hi Janet,

Thank you so much for this lovely review! We are so thrilled to hear that you had a great experience with Claire at our salon. We are happy to see that Claire was able to understand you and your hair, and that you appreciated her patience. We pride ourselves on our stylists' ability to truly listen to our clients and create a look that fits their unique needs and preferences.

Thank you for choosing our salon and we hope to see you and your hair again soon!

Best,
The Team at Saks Hair Chester

Brilliant as usual

Fraser Williamson
17th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Brilliant service as usual couldn’t ask for anything more

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Response from Saks Hair Chester

Hi Fraser, thank you for taking the time to leave such a kind review! We're thrilled to hear that you had another great experience at our salon. Our team takes pride in providing excellent service and we're glad that we could meet your expectations. We appreciate your continued support and look forward to seeing you again soon. Have a wonderful day!
Best, The Team at Saks Hair Chester

Great results

Julie Taylor
16th Mar 2026
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Really pleased with my colour and cut again, I'm never disappointed, always great service and results, thank you Nikki x

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Response from Saks Hair Chester

Hi Julie,

Thank you so much for your kind words and for taking the time to leave us a review. We are delighted to hear that you are always pleased with your colour and cut at our salon. We take great pride in delivering top-quality service and results to all of our clients.

We will be sure to pass along your compliments to Nikki, she will be happy to know that you are never disappointed with her work. Thank you again for choosing our salon, we look forward to seeing you again soon.

Best,
The team at Saks Hair Chester

Re-Style

May Kelty
12th Mar 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always pleasant, does exactly as requested

Style was just as I asked for, more than pleased with end result.

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Response from Saks Hair Chester

Hi May, thank you so much for your kind words! We are delighted to hear that you had a great experience at our salon. Our team always strives to provide our clients with exactly what they request, and we're thrilled that we were able to achieve your desired style. We hope to see you again soon for another amazing hair transformation. Take care! The team at Saks Hair Chester.

Another Great Visit!

Vanessa Welch
11th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Again lovely cut and colour by Danielle. Accompanied by good advice and friendly chat. Excellent

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Response from Saks Hair Chester

Dear Vanessa,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a lovely experience with our stylist, Danielle. We take pride in providing not only great haircuts and colors, but also friendly and helpful advice. We believe that a good conversation is just as important as a good haircut!

We're grateful to have clients like you who appreciate our services and we can't wait to have you back in our salon. Thank you again for choosing us and we look forward to seeing you soon!

Best,
The team at Saks Hair Chester

Amazing as always

Karen
9th Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I've spent my whole adult life trying to find a hairdresser that understood how my curly hair works. I've had SOOOO many bad experiences that I grew to hate having my hair cut and would only go every few years. Then someone recommended Danielle. She is fantastic. My hair looks great every day for months after she cuts it. She understands exactly what I want and has given me some really great tips.

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Response from Saks Hair Chester

Hi Karen,

We are so happy to hear that you had a great experience at our salon and that Danielle was able to give you the perfect haircut for your curly hair. We understand how frustrating it can be to find a hairdresser who truly understands your hair, and we are thrilled that we could be that for you.
Thank you for recommending Danielle and for trusting us with your hair. We are glad to hear that you are now more confident and enjoy having your hair cut. Please don't hesitate to reach out to us for any hair tips or advice in the future.
Thank you again for your kind words and for choosing our salon.
Best,
The team at Saks Hair Chester

Saturday morning appointment

Anonymous
7th Mar 2026
Team Member: Danielle
5.0

Poppy gave me a warm welcome and coloured my hair which I am very happy with. The assistant washing my hair was lovely and very personable. Danielle cut my hair we had a good chat and a very successful cut!

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Response from Saks Hair Chester

Dear reviewer,

We are delighted to hear that you had a positive experience at our salon. Thank you for choosing us for your hair color and cut needs. We are thrilled to know that you are satisfied with the outcome and appreciated the warm welcome by our team, especially Poppy and Danielle. We take pride in providing quality services and creating a comfortable and friendly atmosphere for our clients. We look forward to welcoming you back for your next visit.

Sincerely,
The team at Saks Hair Chester

Excellent

Carol Gorena
7th Mar 2026
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

I took my 5 year old for a haircut and he loved it. The stylist/hairdresser was so kind and patient and made him smile and enjoy his first haircut at this saloon.
I highly recommend it.

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Response from Saks Hair Chester

Hi Carol,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that your 5 year old loved his first haircut at our salon. It's always a pleasure to see our young clients smiling and having a good time. We take pride in our stylists who are kind and patient with children, and we are glad that it made the experience enjoyable for your little one.

Thank you for your recommendation, it means a lot to us. We hope to see you both again at our salon soon!

Best,
The team at Saks Hair Chester

Fabulous Colour

Sas Mcconville
5th Mar 2026
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Absolutely over the moon with my colour! Sarah listened so well and delivered!

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Response from Saks Hair Chester

Hi Sas,

Thank you so much for your kind review! We're thrilled to hear that you were happy with your colour and that Sarah did an amazing job. We pride ourselves on listening to our clients and delivering the results they desire.

We hope you continue to love your new look and we look forward to seeing you again.

Best regards,
The team at Saks Hair Chester

Lovely salon and stylist

Angie
1st Mar 2026
Team Member: Molly
5.0
Appointment verified by SaloniQ Software

Molly is super personable, listens to what you want and delivers. Highly recommend her and Saks!

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Response from Saks Hair Chester

Hi Angie,

Thank you for taking the time to leave a review! We're so glad to hear that you had a positive experience with Molly at our salon. Our team takes great pride in listening to our clients and delivering their desired looks. We appreciate your recommendation and hope to see you again at our salon soon.

Take care,

The team at Saks Hair Chester.

Perfect

Belinda Henson
1st Mar 2026
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle created a fab textured short bob. Looks great, easy to style and maintain. Great consultation, cut and finish.

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Response from Saks Hair Chester

Hi Belinda,

Thank you so much for taking the time to leave this lovely review! We're thrilled to hear that you had a great experience with Danielle, and that she was able to create the perfect textured short bob for you. We pride ourselves on providing top-notch consultations, cuts, and finishes, and we're glad to hear that it shows.

We hope to see you again soon for another fantastic experience at our salon!

Best,
The Team at Saks Hair Chester

Hair colour and cut

Fran Beltrami
24th Feb 2026
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie does a super job every time and does exactly what I ask for. Great job thanks Ellie! Xx

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Response from Saks Hair Chester

Hi Fran,

Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a great experience with Ellie. It's wonderful to know that she always delivers according to your requests and does an exceptional job every time. We will be sure to pass along your kind words to her.

We appreciate your support and hope to see you again soon at our salon. Have a lovely day ahead!

Best,
Team at Saks Hair Chester

New to Salon

Sarah Powell
24th Feb 2026
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

Really good experience. Erin was great and really listened to what i wanted done to my hair. Thank you Erin

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Response from Saks Hair Chester

Hi Sarah,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a really good experience with us. We pride ourselves on our excellent customer service and it means a lot to us when our clients are happy with their visit.

We will make sure to pass on your kind words to Erin. It's fantastic to know that she listened to your hair goals and delivered exactly what you wanted. We hope you left our salon feeling confident and satisfied with your new hair.

Thanks again for your feedback, Sarah. We appreciate it and we look forward to welcoming you back to our salon in the future.

Best,
The Saks Hair Chester Team