Saks Hair Salon Chester, Cheshire

19a Upper Northgate Street, Chester, Cheshire, CH1 4EE

About us

Our Saks Chester hair salon has been established for over a decade and you’ll find us in a chic city-centre location in the heart of the city, a stone’s throw away from the historic Chester Cathedral. Salon owner Nikki knows all there is to know about gorgeous hair and we have an experienced and super-talented team of creative stylists who love to listen, consider and then create your individual look!

Our colouring services are lead by our in-house Colour Degree Specialists Nikki, Claire and Sarah and industry powerhouses L’Oreal Professionnel have our back when it comes to training and our extensive advanced colour range. We offer Racoon and BeautyWorks hair extensions to create length and thickness whilst optimising the condition of your hair. All our stylists have completed extensive advanced cutting courses and have a wealth of experience allowing them to create a bespoke cut and finish taking into consideration, face shape, life style and hair texture. Whatever your needs, our Saks experts will make it happen – we can’t wait to see you.

Big shout out to our salon owner, Nikki, for winning Franchisee of the Year at the 2021 Saks Awards, for being crowned Franchisee of the Year in the British Hairdressing Business Awards 3 years running and countless TV and radio interviews about how salons were managing throughout the Covid pandemic. Proud moment indeed.

Read more...

Opening hours

Monday 09:30 - 19:30
Tuesday 09:30 - 17:30
Wednesday 09:30 - 17:30
Thursday 09:30 - 19:30
Friday 09:30 - 17:30
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
670 verified reviews
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Good

Anonymous
9th Dec 2023
5.0

I like my haircut, but I've noticed that it is not symmetrical on both sides.

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Response from Saks Hair Chester

Thank you for taking the time to review us. We are sorry that your haircut wasn't symmetrical on both sides and we understand how disappointing this must be. Here at Saks Hair Chester, we always strive to deliver the highest standard of service and would like to make it right. Please contact us at your earliest convenience and we will arrange for a stylist to rectify the problem. Thank you for bringing this to our attention.

Warm regards,
The team at Saks Hair Chester

Excellent again ⭐️

Nadia Roberts
8th Dec 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

This time I had my hair done by Tia. Really lovely young lady who did exactly as I asked without much explanation. Told me how and why she would do what she did and guided me with her expertise when I was unsure.
I’m not sure of her name but the young lady that washed my hair was lovely and professional too.

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Response from Saks Hair Chester

Hi Nadia,
We're so glad to hear that you were pleased with the service you received at Saks Hair Chester. Our team takes great pride in delivering excellent customer service and we're so pleased that Tia and the team member who washed your hair could provide the expertise and care that you were looking for.

It's feedback like yours that keeps us motivated to provide services that clients can enjoy and feel confident in. We hope to see you back at Saks Hair Chester soon!

All the best,
The team at Saks Hair Chester

Cut and blow dry

Megan Henshall
7th Dec 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always make me feel welcomed and comfortable! I’ve Had bad experience with previous hairdressers elsewhere and finally found somewhere I’m happy and comfortable to go and get a cut!

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Response from Saks Hair Chester

Hi Megan,

Thank you for your kind words! At Saks Hair Chester, we strive to make everyone feel welcome and comfortable. We are pleased that you were able to find such a positive experience with us after having bad experiences elsewhere. We take a lot of pride in providing excellent service to our customers and take all feedback seriously.

We hope to see you back in the salon soon!

Kind regards,
The team at Saks Hair Chester

Fabulous 66

Julie Williams
6th Dec 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Always a fantastic hair day after a visit to Ellie May M
Loving my hair

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Response from Saks Hair Chester

Hi Julie,
Thanks for taking the time to review our salon and share your positive experience. We're so glad to hear that Ellie May did a fantastic job and that you love your hair. We know how important it is for our clients to feel amazing after their visit with us.
We also pride ourselves on providing the highest level of customer service to all of our clients and are committed to delivering the best in hair care.
Thanks again for your lovely words - we hope to make your next visit to Saks Hair Chester even better than the last.
All the best,
The team at Saks Hair Chester

Excellent Cut

Anonymous
5th Dec 2023
5.0

Brilliant cut as always very friendly and achieves everything you want

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Response from Saks Hair Chester

Thank you for your glowing review! We're delighted to hear that you're always leaving the salon with a great style that you're thrilled with. Our team take a great deal of pride in achieving the look our clients want, and it's a great pleasure to know that you appreciate it. We hope to welcome you back to Saks Hair Chester soon!

Warmest regards,
The team at Saks Hair Chester

Sarah is amazing

Annabel Gorman
1st Dec 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah is the best hairdresser in the world

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Response from Saks Hair Chester

Thank you so much❤️ we absolutely agree Sarah is amazing. Thanks for your feedback x

Regular

Chris Wilks
30th Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Very pleased always and I get advice on shampoos and conditioning

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Response from Saks Hair Chester

Hi Chris,

Thank you for your positive review of our salon. We are delighted you are always pleased with your visits and we are here to help you with any advice you need when it comes to shampoos and conditioning. We are passionate about providing you with the best service possible.

At Saks Hair Chester, we strive to create a warm and welcoming environment for our customers to enjoy and your kind words serve as a wonderful reminder that we are doing just that.

Its always great to see you in the salon again soon and we look forward to providing you with the same excellent service next time.

Best regards,
Team Saks Hair Chester

Happy

Linda Sernberg
29th Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic stylist. Really excellent cut and advice. Lovely personality too. So glad I have found Saks. Very pleasant staff and atmosphere!

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Response from Saks Hair Chester

Hi Linda,
Thank you for your kind words about our stylist and staff. We are grateful that you chose our salon and even more delighted that you are happy with the experience. Our team prides itself on the level of customer care we provide and we are always striving to make sure that our clients enjoy their visits. It's wonderful that you felt welcomed and appreciated by the atmosphere at Saks.
We hope to see you again soon.

Warm regards,
The Team at Saks Hair Chester

Super

Heather Jones
26th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia cut my hair perfectly. Well done

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Response from Saks Hair Chester

Thank you so much for your fantastic review x

Excellent cut and finish !

Martine Vout
24th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Tia always listens to what you ask for and does a Sterling job !

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Response from Saks Hair Chester

Thank you so much for your fantastic review. We are so glad your enjoyed your visit with Tia. We look forward to seeing you again. Thanks the team at saks chester x

Always great service

Lynn Benstead
22nd Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is just a wonderful salon . The staff are professional and freindly. They have just refurbished the salon- absolutely lovely and my hair is great . Thank you x

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Response from Saks Hair Chester

Hi Lynn!
Thank you so much for your lovely review and for taking the time to give us your feedback! We're delighted to hear that you enjoyed your experience and that you're happy with the results. We strive to create a space that feels warm and inviting, so we're thrilled that you had this experience with us.

We want all of our clients to feel like they're in good hands with us, so we're so glad that our staff made you feel professional and friendly during your time in the salon. We're also glad that you love the new refurbishments - we put a lot of thought into them and we're glad it paid off!

Thanks again for your kind words. We hope you come to visit us again soon!

Warm wishes,
The team at Saks Hair Chester

Always great service

Lynn Benstead
22nd Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

It is just a wonderful salon . The staff are professional and freindly. They have just refurbished the salon- absolutely lovely and my hair is great . Thank you x

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Response from Saks Hair Chester

Hi Lynn,
Thank you so much for your kind review of our salon. We do pride ourselves on our professional and friendly team, and are delighted that you enjoyed your visit. We are thrilled you like the refurbishment works too.
It means the world to us to receive such positive feedback, and we appreciate your support.
Thank you again for taking the time to write your review and we look forward to seeing you again soon.
The team at Saks Hair Chester

Brill

Heather Jones
19th Nov 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Love coming her Tia does my hair to perfection

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Response from Saks Hair Chester

Thank you so much for taking the time to leave us a review. We are really pleased you enjoyed your service and results. Thanks the team at Saks Chester x

10/10

Lauren Hiley
19th Nov 2023
Team Member: erin jean
5.0

I had the best experience with Erin! Super friendly and my hair was perfect! I am so happy with it and I will 100% be back!

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Response from Saks Hair Chester

Hi Lauren,
Thanks so much for your kind words about Erin. We're delighted to hear that you enjoyed your visit and she left your hair looking perfect. We take pride in the exceptional quality of our services and in providing pleasant and enjoyable experiences for all our customers.
We look forward to helping you again very soon.

Warm regards,
The team at Saks Hair Chester

10/10

Lauren Hiley
19th Nov 2023
Team Member: erin jean
5.0
Appointment verified by SaloniQ Software

I come to the salon to have a balayage done to lighten my hair. I knew it was going to be nice but it was everything I wanted a more! Erin was on time, friendly, kept checking I was okay or if I needed a drink etc. I had a wonderful morning & will 100% be back for Erin to do my hair again!

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Response from Saks Hair Chester

Hi Lauren,

We are so glad you had such a wonderful morning at our salon! It's amazing to hear that Erin went above and beyond to make sure you were comfortable while having your balayage done. We're delighted you are so pleased with the results and we would love to see you again soon.

Thank you for taking the time to review our salon, we appreciate your positive feedback.

Wishing you a lovely day,
The team at Saks Hair Chester

Hair in safe hands!

Naomi Penman
17th Nov 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Nikki saved me from a bad dye job! I’ve never looked back- very much enjoy my salon experience every few months, lovely space and people. I like my hair again and trust Nikki 100% with it. Thank you!

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Response from Saks Hair Chester

Hi Naomi,
Thank you for your kind words and for trusting us! We're so happy to hear that you enjoy your salon experience every few months and that you love your hair again. Our team at Saks Hair Chester is really passionate about taking care of our clients and we take great pride in seeing each person leave the salon feeling their absolute best. We look forward to continuing to serve you!

Thank you again,
The team at Saks Hair Chester

Hair Cut

Joan Rigg
16th Nov 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As usual my experience today was lovely Sarah is so pleasant and she is a exceptional hair dresser I am always pleased with the result

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Response from Saks Hair Chester

Dear Joan,
Thank you for your glowing review! We're so pleased to hear that Sarah made your visit so enjoyable and that you're always so happy with the results! We value our customers and are passionate about ensuring you leave with gorgeous hair every time. We're very lucky to have Sarah as a part of our team.

We hope to see you again soon.

Warm regards,
The team at Saks Hair

Amazinf service

Bella Topping
10th Nov 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

martha was so sweet and did an amazing job with my hair!

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Response from Saks Hair Chester

Thank so much for your amazing review x

Fantastic experience

Ashleigh Lavender
9th Nov 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

I was so nervous about attending the salon due to previous experiences at other salons but Ellie made me feel very comfortable the colour specialist explained what was best for my hair and what they could do to achieve what I want to achieve my hair has never looked so good I’m over the moon with how it has turned out

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Response from Saks Hair Chester

Dear Ashleigh,
We are so happy to hear that your experience at the salon exceeded your expectations! We take pride in the work of our talented stylists and colour specialists, and it certainly sounds like Ellie went above and beyond to make you feel comfortable. We are delighted that our colourist was able to provide the advice needed to achieve the desired look you were after. It is an enormous compliment that you are so pleased with the result.

We thank you for choosing Saks Hair Chester and for taking the time to share your positive review. Our main priority is to ensure that our customers leave our salon feeling confident and happy - it is feedback such as yours that continues to remind us of our team's commitment to quality service.

Thank you again - from the team at Saks Hair Chester.

Hair cut day.

Anonymous
2nd Nov 2023
Team Member: Claire
5.0

Excellent cut and very pleasant hairdresser.

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Response from Saks Hair Chester

Thank you for taking the time to leave us your review. We look forward to seeing you again. Thanks the team @saks chester

Great service.

Eileen Smith
1st Nov 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

Danielle is amazing and always very welcoming. Her skills as a stylist are excellent. I wouldn't go anywhere else now I've found her. She's exceptional. Xxx

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Response from Saks Hair Chester

Hi Eileen,

We’re so pleased to hear that you had such a great experience with Danielle at our salon. We pride ourselves on providing a friendly and welcoming environment for all our guests, in addition to offering excellent, professional hair services. We’re delighted that you are so happy with Danielle, and we apologize that it took you so long to find her!

We thank you for your glowing review and we look forward to seeing you again soon.

Warmest regards,
The Team at Saks Hair Chester

Calming

Irene Lamb
31st Oct 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

2nd time Tia has cut and styled my hair. I was very stressed as have husband with Dementia but going to Zaks hairdressing salon was definitely relaxing.came out looking and feeling great and better able to cope. Wonderful banter between various staff which meant t could feel the stresses of my life melting away plus I ended up with a lovely hairstyle. Looking forward to my next appointment.

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Response from Saks Hair Chester

Hi Irene,
We are so glad to hear that you had a relaxing experience at our salon and enjoyed the banter between our staff. It's great to hear that Tia was able to give you a hairstyle that made you feel better able to cope with your husband's Dementia. Here at the salon, we know how tough that can be.

We appreciate you taking the time to write such a kind review and we're excited that you are looking forward to your next appointment. At the salon, we strive to give our customers the best experience we can and are delighted that we were able to provide that for you.

Thanks again for your review and we look forward to seeing you again soon!

Best wishes,
The team at Saks Hair Chester

Best salon I have ever been too!

Laura Powderhill
30th Oct 2023
5.0
Appointment verified by SaloniQ Software

I can’t remember the stylists name as originally I had chosen one but they had to go home so I had someone else, but she was amazing made me feel really comfortable asked me loads of questions and my opinions, just all around amazing. I will definitely be booking again next time I need a cut and blow! :)

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Response from Saks Hair Chester

Hi Laura,
Thank you so much for your great review! We really appreciate you coming to visit us and the feedback you left. We're so pleased to hear that your experience was positive and that you felt comfortable with your stylist. As a team, we take great pride in the quality of our services and your satisfaction is always our priority. We hope to see you again next time you need a cut and blow.

Thanks again for your review,
The team at Saks Hair Chester

Amazing

Belle
28th Oct 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

First time going, Tia did an incredible job. Highly recommend this salon!! Will deffo be coming back

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Response from Saks Hair Chester

Hi Belle,
We're so pleased to hear that you had a great experience at our salon. Our team works hard to ensure that each and every customer leaves feeling their best, and it really makes us proud when we hear that we've achieved this. We look forward to seeing you again soon.

Thanks again for taking the time to review us.

From the team at Saks Hair Chester

So Happy

Kerrie-Anne Horton
27th Oct 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Relocated to the area and being a platinum blonde I was really hoping that Sarah was as good as all her reviews and I could not be more impressed !! I loved the attention to detail and wow the colour was perfect. Sarah also gave me some shape back into the cut that I’ve been wanting for a long time.

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Response from Saks Hair Chester

Hi Kerrie-Anne,
Thanks so much for your glowing review for Sarah! We’re delighted to hear that Sarah delivered the perfect platinum blonde and you enjoyed your experience in Saks. Our team is passionate about getting the perfect colour and giving you the cut that you desire. We truly appreciate your feedback and any recommendation to others.

Thank you for your kind words!

Best wishes,
The team at Saks

Fabulous

Sharon Worral
26th Oct 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very happy with my hair great consultation knew just what would be best for me

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Response from Saks Hair Chester

Hi Sharon,
We are so pleased to hear that you had a great experience at our salon. Thank you for taking the time to share your kind words. We always strive to provide our customers with the best service and consultation possible.

It is wonderful to hear that you found us knowledgeable and that we provided you with the perfect look! We look forward to seeing you again soon for your next visit.

Thank you for your loyalty and support.

The team at Saks Hair Chester

Excellent service as usual. .

Sue Cole
18th Oct 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Super friendly salon. All staff are happy and make you feel welcome. More than pleased with cut as usual. A lovely place to be.

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Response from Saks Hair Chester

Hi Sue,
Thank you for your kind words, we are so glad that you're pleased with your haircut as usual. It really means a lot to us that you feel welcomed and comfortable in our salon. We are committed to providing our clients with a pleasant experience and to ensure they leave with the look they desired.
We are so grateful for your ongoing support and it's reviews like yours that make all the hard work worth it.
Thank you again for your feedback.
Best wishes,
The team at Saks Hair Chester

Hair cut on the ends

Leila Hussein
18th Oct 2023
Team Member: Danielle
5.0
Appointment verified by SaloniQ Software

I was so stressed and freaking out about my hair but I feel so much greater now. All the stylists are so lovely and so welcoming. I had the best service honestly. I enjoyed with my stylist. Thank you so much and see you next time!

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Response from Saks Hair Chester

Dear Leila,
We are so glad to hear that your experience in our salon had such a positive impact on your wellbeing. It's wonderful to hear that our team made you feel so welcome and that you had such a great experience with your stylist.

We take pride in providing a high standard of service and believe that a good customer experience is essential. It's so encouraging to know that our efforts are paying off.

Thank you for your feedback and kind words. We look forward to seeing you again soon!

From all of us at Saks Hair Chester,
Thank you!

Fabulous!

Jen Hynds
16th Oct 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Amazing cut, lovely experience. Highly recommend everything about Nikki and her team at this salon

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Response from Saks Hair Chester

Hi Jen,
Thank you for your glowing review of Saks Hair Chester! We are thrilled to hear you had such a great experience with Nikki. We truly appreciate your kind words and support!

Our top priority is to make sure all of our customers feel well taken care of and that you love your new look - Nikki and the team take immense pride in their work.

We hope that your next visit is just as enjoyable as the last.

Thanks again for your feedback,

The Team at Saks Hair Chester

Great salon

Lucy Rand
15th Oct 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Nice salon, Martha was great, really happy with my cut and curly blow dry! Have rebooted again for next time

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Response from Saks Hair Chester

Hi Lucy,
Thank you so much for your kind words about Martha and the salon. We are so pleased you were so happy with your cut and blow-dry. Working with our team could not be easier as they are highly skilled and passionate about what they do.
At Saks Hair Chester, exceptional customer service is our top priority and we always strive to satisfy our customer's needs. We are looking forward to welcome you back soon for your next visit.
Thank you again for your valued review!
From the team at Saks Hair Chester

Great salon

Lucy Rand
15th Oct 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Nice salon, Martha was great, really happy with my cut and curly blow dry! Have rebooted again for next time

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Response from Saks Hair Chester

Hi Lucy,
Thank you for taking the time to review the salon and for spreading the word! We really appreciate it.
We are so glad to hear you were delighted with your cut and curly blow dry, and that you'll be returning again in the future! Martha will be delighted to see you.

We strive for high standards of customer care and satisfaction, so when our customers who have been delighted, it is great news to us!

We look forward to seeing you soon.

Best wishes,
The Team at Saks Hair Chester

Amazing interaction and understanding from Ellie

Emma Critchlow
14th Oct 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Ellie is amazing with my daughter and explains what she is doing to my daughter. I was worried about my daughter’s first hair cut but Ellie has been amazing with her. This is Seren’s 3rd hair cut with Ellie. I am relaxed now knowing Seren is in good hands with Ellie. She is a credit to the salon. Seren has autism, she is non verbal and has development delay. My daughter really enjoys the experience at the salon with Ellie. Ellie is calm so my daughter is calm.

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Response from Saks Hair Chester

Hi Emma,
Thank you so much for sharing your lovely review with us. We're delighted to hear that your daughter has had a positive experience with Ellie here at the salon. Our team continually strives to ensure that all of our clients feel comfortable and looked after when they come and visit us. We're really pleased that Ellie's kindness and attentiveness has made your daughter's experience enjoyable.
We really appreciate you taking the time to share your review, and we look forward to seeing you all again soon.

Warm wishes,
The team at Saks Hair Chester

Excellent salon experience

Anonymous
12th Oct 2023
4.5

I have just had an excellent salon experience with Tia! She was very professional and pleasant and I am very pleased with the end result!

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Response from Saks Hair Chester

Thank you for your positive review! We are delighted to hear that Tia provided you with an excellent salon experience! We take great pride in striving to provide the highest standards of service that we can. We're glad to hear that your end result was satisfactory - that's what we aim for!

We hope to welcome you again soon and thank you for stopping by Saks Hair Chester.

Best wishes,
The Team at Saks Hair Chester

Cut & colour

Anonymous
4th Oct 2023
5.0

Excellent cut and colour as usual

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Going the extra mile

Janet Kay
29th Sep 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Brilliant as always

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lovely cut, lovely girl, lovely salon

Anonymous
28th Sep 2023
5.0

Martha cut my daughters hair and we both absolutely love it, she had a full restyle and Martha did exactly what she wanted, we will defiantly be back! xx

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Response from Saks Hair Chester

Hello,

Thank you so much for taking the time to leave such a lovely review! We are thrilled to hear that Martha was able to give your daughter the full restyle she desired.
We truly appreciate the kind words and will let Martha know that you were pleased with the end result.
It's always so gratifying to know that our clients leave Saks Hair Chester content with their look.
We look forward to seeing you and your daughter again in the future!

Kind regards,
Team at Saks Hair Chester

Amazing service

Charlotte
28th Sep 2023
Team Member: Claire
5.0

I'm always nervous going to a hair salon, but everyone here made me so welcome. I donated my hair for the second time with them and will recommend them to everyone! Claire is so kind and listens to what I wanted and never fails to impress! All the girls was lovely too! Definitely would be back.

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Response from Saks Hair Chester

Hi Charlotte,
Thank you so much for taking the time to share your feedback. We really appreciate it and are so pleased to hear that you enjoyed your experience at our hair salon. We are delighted that you chose to donate your hair for the second time and that you would recommend us to everyone. Our talented stylists, Claire and the rest of the team, always take great care to ensure clients leave feeling happy and confident with their look; we're glad that was your experience!

Thank you once again,
The Team at Saks Hair Chester

Cut & finish

Hilary Jones
26th Sep 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

As always. Excellent

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Great salon, reasonably priced & talented stylists!

Sally Battersby
26th Sep 2023
Team Member: Tia
5.0
Appointment verified by SaloniQ Software

Great salon, always very welcoming and a nice atmosphere. Tia always does a lovely job of my hair and offers great advice. Would highly recommend!

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Response from Saks Hair Chester

Hi Sally,

We're very happy to hear that you are having such a positive experience with us. Our team takes pride in providing a friendly, welcoming atmosphere and helping our clients look and feel their best.

We are so pleased to hear that Tia has been providing you with the best services and advice. We appreciate your kind words and it's so encouraging to know that you would highly recommend us.

Thanks for being a loyal customer, we look forward to seeing you soon.

All the best,
The team at Saks Hair Chester

Feel like a New Woman

Lisa Tomlinson
18th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Had another amazing experience today. Had my extensions taken out to give my hair a break and my highlights done to brighten me up and then I went and had a new haircut. Love, love, love it. Thanks Claire it’s made the world of difference!!

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Response from Saks Hair Chester

Hi Lisa,
Thank you so much for your wonderful review - we appreciate the kind words! Our team at Saks Hair Chester is delighted that you had such an enjoyable experience with us. We are so glad you love your highlights, and new haircut - we know it has made a world of difference! Please let us know if there is anything else we can do for you.

Thanks again,
The team at Saks Hair Chester

Amazing

Sarah Yasmi
16th Sep 2023
Team Member: Martha
5.0
Appointment verified by SaloniQ Software

Such a good experience, my hair looked amazing and the service was top notch, Martha did my hair and she was just so bubbly and so talented of course too!

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Response from Saks Hair Chester

Hi Sarah,
Thank you for taking the time to share your experience with us. We are thrilled to hear that you and Martha had a great time. We pride ourselves in providing excellent services with our talented stylists, and we are so glad Martha was able to make your experience that much better. We also appreciate your kind words about the service. Our team is always striving to deliver the best results for our loyal customers.

Thank you again for your wonderful review!

Warm regards,
The team at Saks Hair Chester

FEELING FABULOUS

Julie Williams
16th Sep 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

As always a fantastic cut and colour
I am l❤️ving my hair

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Feeling fabulous

Anonymous
15th Sep 2023
Team Member: Ellie May
5.0

Always a pleasure to spend sometime with Ellie, it’s the most relaxing experience, I look forward to my hair appointments.

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Response from Saks Hair Chester

Thank you for your kind words about Ellie and your experience here at Saks Hair Chester. We're proud to provide high quality hair treatments designed to help our customers relax and look their best. Ellie is a fantastic asset to our team and we send her your appreciation. We look forward to your next appointment.

Warm regards,
The Team at Saks Hair Chester

Excellent Service

Danielle
15th Sep 2023
Team Member: Danielle
5.0

Really amazing haircut. Really friendly and helpful and offered great advice to help me achieve better hair. Will definitely be going back.

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Response from Saks Hair Chester

Hi Danielle,

Thank you for taking the time to leave such a wonderful review about your experience at Saks Hair. We are thrilled to hear that you have had a great experience and are pleased that our team members were helpful and offered advice.

We take pride in delivering excellent customer service and we always strive to give our customers the best possible results. We are delighted that you felt our team really listened to your needs and were able to give you a great haircut.

We hope you come back and trust us with your hair care needs in the future.

Thank you for your kind feedback and for choosing Saks Hair.

Kind regards,
The team at Saks Hair

Cut and Blow Dry

Suzanne Sprules
13th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Amazing!

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Fabulous

Mrs Karin Phelan
11th Sep 2023
Team Member: Nikki
5.0
Appointment verified by SaloniQ Software

Another lovely cut & super shiney blow dry. Nikki’s advice on styling & products help me to style at home.

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Response from Saks Hair Chester

Hi Karin,
Thank you for your kind words regarding your experience with us. We are pleased that you had another wonderful experience at Saks Hair. We appreciate you taking the time to leave us your review.

We understand how important it is for our customers to be able to recreate their salon look at home and to use styling and product advice shared at Saks Hair to achieve results. We are thrilled that this has allowed you to do just that.

Thank you for taking the time to share your feedback. It’s always encouraging to us when customers take the time to provide their valued opinion.

We hope to welcome you back to Saks Hair again soon.

Warm regards,
The team at Saks Hair

Cut and finish

Anonymous
11th Sep 2023
5.0

Excellent service as usual.

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Amazing

Rebecca Warrington
9th Sep 2023
Team Member: Ellie May
5.0
Appointment verified by SaloniQ Software

Another lovely visit to the salon, Ellie is always very knowledgeable and honest about what is best for my hair

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Response from Saks Hair Chester

Hi Rebecca,

Thank you for your kind review - we're happy to hear you had another great visit to our salon. We think so highly of Ellie and her expertise when it comes to hair - it's always a pleasure to hear feedback from satisfied customers.

At Saks Hair Chester, we are committed to helping our customers look and feel their best, and we are glad that we could be part of supplying you with great results.

Thank you for taking the time to share your experience with us.

Warm regards,
Team at Saks Hair Chester

Excellent experience and love my hair

Nadia Roberts
8th Sep 2023
Team Member: Claire
5.0
Appointment verified by SaloniQ Software

Clare was extremely friendly and professional throughout my whole appt. I absolutely love my hair and requested to go a lighter blonde if possible. Clare was thorough when going through options with my hair and explained in detail the reasons. The salon has a lovely atmosphere and the whole experience is completely worth the money. This will be my new hairdressers and would highly recommend.

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Response from Saks Hair Chester

Hi Nadia,
Thank you so much for your positive review of Clare and Saks Hair Chester. We are thrilled to hear that you are happy with your new hair colour and the service received. We are always looking to provide our customers with the best possible experience and it's great to hear that we are succeeding. We appreciate your kind words and your recommendation, it means a lot to us.
We hope to welcome you again soon.
Best wishes,
The team at Saks Hair Chester

First visit

Linda Sernberg
6th Sep 2023
Team Member: Sarah
5.0
Appointment verified by SaloniQ Software

Very clever and professional stylist. Lovely personality. Listened and advised. Did an excellent job

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