Thank you so much for squeezing me in with a last minute appointment. I feel all revamped and ready to go with my new hair do. Thank you xx
No problem Emma, was great to see you again! I hope everyone noticed and loved the 'new do' x
Excellent blow dry as usual by Jade
Thanks Jean, always a pleasure! See you soon x
I had the most fabulous experience tonight when I got my hair done I will be attending again
Hello! we are thrilled that you enjoyed your visit, hopefully see you again soon x
Always have an amazing, friendly and pleasing experience when I come to Arcana!
Thanks Charlotte, always a lovely to see you and mum in the salon xx
Mandy did a brilliant job with my hair, from colour to cut I felt refreshed and renewed. Thanks also to the girls who helped Mandy. I have been coming to Arcana for nearly five years and I have always been happy with the result!!
Thanks Erica, we are so pleased that you love your colour and cut and that the team worked together to make sure you had a great visit #dreamteam #luckyboss
Lovely salon, friendly service, love the massage chair !
Hi Jackie, thanks for the great review, we promise to keep that massage chair in perfect working order :0)
Lee shaped and tinted my eyebrows today, they look fab and she was so so friendly throughout the treatment.
Thanks Sue, leigh is a cheerful chick isnt she!? Lovely to see you again, see you and Victoria again soon x
Had a proper haircut with scissors used by a skilled young woman named Danni. So rare these days when all you ever get is electric shears and asked what number you want. Thank you
Hi Ian, thanks so much for the great feedback, Dani will be delighted to hear your comments! You can catch Dani and the rest of the barbering team with updates, working hours and holiday notices etc here: https://www.facebook.com/SBEBarbers
I've been a regular customer at Arcana for many years and would not go anywhere else. Debbie and the team are like one big family and extremely professional. Today's facial with Leigh was great as always
Thanks Debbie; such kind comments, we are so blessed with the incredible team and also fabulous guests like yourself who keep us in business :0) Much appreciated, see you soon!
Lovely staff in the shop and they do a fantastic job on your hair
Would recomend them.
Great to hear Patricia! Thank you so much for choosing us, we hope to see you again soon x
My nails look fab! Really pleased
Sophie did an excellent job
This was my first visit to the beauty salon although I have been coming to Arcana for my hair for a while now
Will definitely add the beauty salon to my go-to list
Thanks so much Jay, we'll have to get you a mug with your name on it at this rate hey? ;0) Lovely to see you again xx
Another lovely treatment
Thank you for the review Jennifer. We hope to see you again soon x
Great hair cut
Reallly friendly Salon and nice experience
Made Henry very welcome and comfortable
Many thanks we will be back!!!
Henry and Dad
Thank you for the review Henry. Really lovely to hear that yourself and your dad were made to feel so welcome. We look forward to seeing you both again soon x
Been using this Salon for 10yrs. Would recommend. Over the years had a couple of issues but a call to Debbie, soon fixed. That is why I keep going back. Arcana aims to please and go out of their way to do just that. Very helpful and good on advice. Staff are always pleasant.
Hello Rachel :-) Thank you so much for the kind review. We aim to please as much as we can, but understand sometimes things do go a miss, we will always adhere to rectify any issues raised. Always lovely to see you Rachel. We look forward to your next visit x
Brilliant service,listened to what I wanted. Friendly staff,clean salon. Love my new colour and trim.
Thank you for the review Kelly. We are so pleased to hear how happy you were with your new colour. We hope to see you for your colour refresh again soon x
A lovely experience as usual. Thank you Cara for another great style.
Thank you for the review Maroulla. Cara will be happy with these comments. We look forward to your next visit with us x
Very happy thank you
Thank you for the review x
Mandy did my hair today and am really pleased with cut and colour
Thank you for the review Christine. So happy to hear how pleased you are with hair. We look forward to seeing you again soon x
Really prompt and friendly with a true 1-2-1 experience
Thank you for the review Janette. Lovely to hear how happy you were with your service x
As always, a very satisfying visit to your salon. Friendly staff, great service and perfect treatments.
Thank you for the review Coral. Al;ways lovely to see you and the girls will be pleased to hear your lovely comments x
I regularly use the salon and the staff are always friendly helpful and full of advise very happy with the service and my hair therapist Jade
Thank you for the review Kate and your valued loyalty. I will pass these comments on to Jade :-) x
Sat my son down straight away 10 mins before appt time. Very good service. Asked what we wanted and cut exactly the way we asked.
Thank your for the review. It's great to hear that you were so pleased with the service received from our team x
This place is so welcoming! You couldn't ask for nicer staff and a better atmosphere. Always leave happy from Arcana.
Thank you for the review poppy. Such lovely compliments. We look forward to seeing you again soon x
AIMMIE. Facial and BNS massage. Fanrastic treatment by a really professional friendly person. Could not of asked for more.
Thank you for the review Georgina. I'm so pleased to hear that you enjoyed your treatment with us x
I have no complaints about my hairdresser. She carried out exactly what I asked for - a light trim. My complaint is that I turned up for an 8:00 pm appointment and left the Shenley brook end salon at precisely 8:12 pm. I had a dry cut had no finish and no product was used and I paid £27 which works out at over £2 a minute. £120 an hour! I would give no stars for value if I was able to. My husband couldn't believe how soon I returned home and thought my appointment must have been cancelled.
Hi Maureen, Im so sorry that you had cause to complain, I understand that you also called the salon to discuss the review you posted- thanks for giving us the opportunity to discuss it with you. Im pleased that the trim was to your satisfaction, we allow 30 minutes for a 'cut only' service and this can include a shampoo if desired at no extra charge, but excludes a blow dry, generally in a dry cut we also dont apply products, but if you wanted any recommendations please do not ever hesitate to ask. If I can be of any further assistance please do not hesitate to email me [email protected]. Debbie x
Mandy did my hair again today absolutely brilliant cut and blow dry education so well I am so pleased. Would highly recommend mandy
Thank you for the review Denise. I will pass these lovely comments on to Mandy x
Very pleased to have Ashley back as a stylist which gives me a high level choice between jade and Ashley knowing I'll have a great experience with both of them . Marian L
Thank you for the review Marian. We are also pleased to see Ashley back in the salon. It's always nice to have several stylists you trust to choose from. Thank you for your continued loyalty x
Been to numerous salons across Milton Keynes over the years for blow drys however this one I never leave disappointed . The only salon I know to run on time ! Excellent customer service and the Friday blow dry bar is so well priced and leaves you set for the weekend ! Debbie is so welcoming , staff are credit to her .
Thank you do much for the review Katie. I am so pleased to hear how happy you always are with us. Thank you for the kind comments. We look forward to seeing you again soon x
I have started to use Arcana due to not being happy with the cuts I was getting at other Salons. Since I first went to Arcana I have never been to another salon and their opening hours make it incredibly easy to work around too! Couldn't recommend Arcana and especially Cayla enough.
Thank you for the review James. Great to hear that you are so pleased with the service. I will pass these comments on to Cayla as I know she would love to hear them. We look forward to seeing you again soon x
Reliable and friendly. The service is lovely. Nothing but praise.
Thank you for the review Karen. We look forward to seeing you again soon x
Really good serice great hair cut
Thank you for the review Deborah x
Really good serice great hair cut
Thank you for the review Deborah x
Very satisfied with my mani/pedicure and facial treatment with Sian, nothing too much trouble for her , very pleased with all the treatments received
Thank you for the review Rosemary. Sian will be pleased with these comments. We look forward to seeing you again soon x
Have gone back to this salon after moving back locally and still great Sammie definitely one of the best hairdressers I have met, she listened and made helpful suggestions and has a lovely personality. Lovely relaxed atmosphere. All staff I have met there have been great.
Thank you for the review Nicki. Sammie will be really pleased to hear such lovley comments. We look forward to seeing you again soon x
My cousins wedding today so wanted my hair put up. Never been to the salon before so wasn't sure what to expect. I loved it ? thanks for making me feel special on this special day.
Thank you for the review. So pleased to be able to make you feel special on such a special occasion. We hope you had a wonderful day x
I always come to Arcana for my hair, and always receive excellent customer service and lovely haircuts. Today was no exception and I love my new style!
Thank you for the review Emily and for your constant loyalty to us. So pleased to hear how happy you are with your new style. We look forward to seeing you again soon x
Staff all helpful and happy to help
Thank you for the review Amanda x
Staff all helpful and happy to help
Thank you for the review Amanda x
Thank you for an awesome nite eye brows and hair both look amazing xxx
Thank you for the review Karyn. Lovely to hear that you were so pleased with both your hair and beauty services. We look forward to seeing you again soon x
Thank you Jade for a fantastic cut. Love to support a great local business, Friendly professional staff and free parking.
Thank you for the review and your support/loyalty to us. We look forward to seeing you again soon x
I thought Katie was very patience. Explained the way hair cuts work depending on the layers. Also explained products and how to cope in different ways with my particular hair. All in all a pleasant appointment. I have booked another appointment
Thank you for the review Glennis. I am so pleased to hear how patient & helpful Katie was during your service. We look forward to seeing you on your next visit x
It was how I wanted it and polite staff.
Thank you.
Thank you for the review. Lovely to hear that you were pleased with your service. We hope to see you again soon x
It was very good and the lady doing it was very professional and caring
Thank you for the review Les. We are pleased to hear you enjoyed your massage with us. We look forward to seeing you again soon x
Thank you Lauren for a fantastic cut and colour
Thank you for the review. We hope to see you again soon x
Lovely Thank You
Thank you for the review Chris x
Lovely Thank You
Thank you for the review Chris x
I had a colour disaster to fix sinMy hairdresser spent a long time with me to make sure she understood what I was looking for and how best to fix it . She was really friendly and chatty and it made what I really don't like (sitting in a salon) enjoyable . The results ? Amazing - hair looks so good you'd never know it was awful beforehand . Thankyou !
Thank you for the review. I am so pleased to hear how happy you are with your hair and that we were able to fix that which you weren't happy with. It's always great to hear that the team are taking the time to understand your needs and what you are asking for.
We look forward to seeing you again soon x
Been going for years and never disappointed. Love how you dont need to say your name and who you are there to see
Thank you for the review Maggie and for being such a loyal customer to us. We look forward to seeing you on your next visit x
Loved my first visit! Friendly, happy staff, several cups of tea, and perfect manicure. Look forward to coming back!
Thank you for the review Katrina. Lovely to hear how pleased you were with your first visit to us. We look forward to seeing you again soon x
Felt comfortable from the second I walked in. Danielle cut my hair was very happy, talkative and friendly! Recommend very much!!
Thank you for the review Jamie. Glad to hear that you felt comfortable and welcomed by the team. We hope to see you again soon x