Arcana Salon Hair | Beauty | Barbering

54 Egerton Gate, Shenley Brook End, Milton Keynes, Buckinghamshire, MK5 7HH

About us

Arcana is a Hair, Beauty & Specialist Treatment Centre for Men, Women and Children based in Shenley Brook End, Milton Keynes.
Established in 2003 Arcana is a family run business that has spent a decade achieving ‘5 star-rated’ industry recognition, government recognised employer status (Top 100 UK, 2013) and multiple awards in hair, beauty and customer services.
Open 7 days a week including late nights midweek (mon-thurs) until 9pm, with unlimited free parking right outside and an eclectic mix of 32 hair and beauty professionals to choose from; what’s not to love?
Our comprehensive list of services and products makes Arcana a ‘one-stop-shop’ for everything appearance-enhancing and stress-relieving!.

HAIRDRESSING PROVISION
✔ Hair cutting- men women & children, basic trim to complete restyle
✔ Styling- blow dries, curling, straightening, setting (traditional and modern) and updo's
✔ Colour- basic root touch ups, full tints, foils, creative colour and colour corrections
✔ Texture services- perms and permanent straightening/anti frizz treatment
✔ Hair Extensions (Balmain individual bonds)
✔ Barbering – Daily ‘Drop In Session’, traditional cut throat razoring
✔ Conditioning Treatments- scalp and hair including relaxing spa steam towel massage
✔ Academy Session for our trainees -model prices
✔ Concessionary Rates for retired pensioners, discounts for students and key workers
✔ Lolly tree for children's rewards

BEAUTY PROVISION
✔ Holistic Treatments including Reflexology, Hot Stone, Ear Candling, Indian Head Massage, Aromatherapy & Deep Tissue massage
✔ Hair Removal; Waxing, Threading, Electrolysis and IPL Permanent hair Reduction
✔ Facials; Full Range of Dermalogica Treatments, Microdermabrasion and Non Surgical Dermalift Face Lifting/Firming Treatment, Complimentary Skin Consultations & Product Recommendation
✔ Nails; Manicure, Pedicure; Gel or Traditional (Jessica), Nail Art and Stamping
✔ Tanning; St Tropez Cream Method or Spray Tanning Systems
✔ Eye Area Enhancement; Eyelash Tinting, Eyelash Perming, Eyelash Extensions (temporary clusters and individually bonded semi permanent), HD Brows, Eyebrow Shaping & Tinting.
✔ Concessionary Discounts for retired pensioners on nails and facials
✔ Inch Loss Body Wraps
✔ Wedding Prep Services including Make Up
✔ Ear Piercing; First, Second, Third and Top Hole ear piercing available
✔ Prom Prep Packages
✔ Spa Days

✔ Pamper Packages
✔ Loyalty points
✔ Recommend a friend scheme
✔ Free text message reminder service
✔ Online booking
✔ Award winning service and team

We use, recommend and sell the following brands: Matrix | Biolage | Paul Mitchell | Tigi | GHD | Tangle Teaser | SleepIn Rollers | Balmain | Dermalogica | Jessica | St Tropez | Nouveau | HD Brows | Australian BodyCare | Universal Contour | Sterex

50% OFF for your FIRST VISIT presenting ‘www.arcanasalon.co.uk/matesrates’ coupon
*Not valid on Hair Extensions, Colour Correction Services or Retail **Please mention offer at time of booking ***Clients whose last visit was over 18 months ago will be treated as new for the purpose of this promotion.

Arcana
Hair, Beauty & Specialist Treatment Centre
54 Egerton gate
Shenley Brook End
Milton Keynes
MK5 7HH
Tel: 01908 505515

Facebook / Twitter / Pinterest / Instagram: ‘arcanasalons’
http://www.arcanasalon.co.uk

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Opening hours

Monday 9am-9pm
Tuesday 9am-9pm
Wednesday 9am-9pm
Thursday 9am-9pm
Friday 9am-6:30pm
Saturday 8:30am-4:30pm
Sunday 11am-4pm

Reviews

4.83
837 verified reviews
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Filter by rating

Massage excellence

Claire Foster
16th Nov 2017
5.0
Appointment verified by iSalon Software

I simply wouldn't go anywhere else now. My regular massages with Sian have been one of the best health investments I've ever made. She's an utter professional, a really lovely chatty kind person and really knows how to work out tight knots. The salon has a great atmosphere and everyone is just lovely.

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Full body massage

Elaine West
10th Nov 2017
5.0
Appointment verified by iSalon Software

Had a fabulous massage today

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Fabulous Spa package

Joanne Paye
9th Nov 2017
5.0
Appointment verified by iSalon Software

Enjoyed a fabulous spa package, so relaxing, and you get your hair done too!

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Cut wash finish-

Anonymous
9th Nov 2017
4.0

Good service...

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Hair

Linda Ash
8th Nov 2017
5.0
Appointment verified by iSalon Software

Excellent very pleases

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Lovely people

Patricia Lawrence
8th Nov 2017
5.0
Appointment verified by iSalon Software

I go on mondays for a shampoo and set and it is a day for begginers to practice doing my hair.

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Haircut

Deborah Lambert
6th Nov 2017
5.0

I found it a great experience friendly staff and good end result

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Hair

Amanda Evetts
6th Nov 2017
5.0
Appointment verified by iSalon Software

Very happy with hair .staff very friendly and helpful .

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feeling beautiful

Daniela Dionisio
5th Nov 2017
5.0
Appointment verified by iSalon Software

Thank you so much for the friendly service last Sunday. Very professional and my hair looks and feels great. To top it all off was the lady who had her 100th birthday, you were so thoughtful, the whole salon join in to wish her an amazing day. Thank you. I'll be back!! ?

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Great cut as always

Ruth Martin
4th Nov 2017
5.0
Appointment verified by iSalon Software

Jane is an excellent hairdresser and understands my hair - so I get a great cut which suits it and me :)
The team are really friendly so I always feel relaxed and welcome

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Ruth. Thank you for being so loyal to us and I am pleased to hear of the great service Jane is providing for you. We look forward to seeing you again soon x

Feeling so much better

Bridget Elmer
1st Nov 2017
5.0
Appointment verified by iSalon Software

Phoned up this morning on the off chance I could get an appt, as I won't go anywhere else, luckily I got an appt with Jade, for a roots cut and finish, life has been very hard this last couple of months and the lovely jade gave me a wonderful experience we have a lovely chat whilst she is doing my hair, and I am very happy with how my hair looks, the young lady who washed my hair I don't know her name was the best hair wash ever, so thankyou for that. Have been coming to arcana for 11 years and I won't go anywhere else. So thankyou.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Bridget. So sorry to hear of your hard times, but I am pleased Jade was able to cheer you up with a great hair do. Thank you for being so loyal to us at Arcana and we look forward to seeing you again soon x

Hair experience

Jenny Carter
31st Oct 2017
5.0
Appointment verified by iSalon Software

Katy my stylist was excellent she spent time with consultation, listened to what was wanted and did an excellent cut and colour. Friendly and welcoming throughout the appointment

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Jenny. It's always lovely to hear how welcoming the girls are. I am pleased you were so happy with your colour and cut, we hope to see you again soon x

First time at this salon

Claire G
31st Oct 2017
5.0

Great experience today, thanks girls! Stylist listened to what I wanted and did what I asked, reasonable prices too, will be returning again

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Claire. It's great to hear how happy you were on your first visit to us, we hope to see you again soon x

Spa day

Elaine West
29th Oct 2017
5.0
Appointment verified by iSalon Software

Had a fabulous off peak days day today. Everyone at Arcaba goes the extra mile Thank you

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Elaine and for being so loyal to us x

Hair colour

Anonymous
28th Oct 2017
5.0

Another great visit to Arcana. Staff, atmosphere and service is fabulous. I wouldn’t go anywhere else.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review. so pleased to hear how happy you were with the service provided. We look forward to seeing you again soon x

Pixie

Anonymous
26th Oct 2017
5.0
Appointment verified by iSalon Software

Loved my hair cut friendly stuff. Realistic price

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review x

Colour

Sue Kelly
26th Oct 2017
5.0
Appointment verified by iSalon Software

Good all round experience with Toni

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Sue, we look forward to seeing you again soon x

Lovely place

Barbara Bremner
25th Oct 2017
5.0
Appointment verified by iSalon Software

Had a great massage very nice people

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Barbara, lovely to hear that you were pleased with your service with us x

Hair cut

Babs Obrien
22nd Oct 2017
5.0
Appointment verified by iSalon Software

I have always had a fabulous hair cut at arcana! Lovely staff, with hair dressers that listen to what you want and deliver it, expertly.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the lovely review Babs. Was lovely to see how happy you were with your style :-) We look forward to seeing you again soon x

Blowdry

Wendy Brown
20th Oct 2017
5.0

I have an enjoyable experience, every time I visit Arcana.
Would like to thank to Cara who does my hair.

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Response from Arcana Salon Hair | Beauty | Barbering

We love to see you every visit Wendy, thanks so much for giving Cara some fab feedback xx

Love my hair

Angela Hannah
19th Oct 2017
5.0
Appointment verified by iSalon Software

Have used this hairdressers for years now highly recommend for hair up and restyling. I had very long hair and recently had it all cut off into a beautiful bob. So happy with my lovely hairdresser Jade she always knows what I like and has never disappointed me.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you so much for such a lovely review! Jade will be delighted to hear your comments Angela. We look forward to seeing you again soon x

Hair colour/finish

Anne Coleman
19th Oct 2017
5.0
Appointment verified by iSalon Software

Excellent as usual!

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Anne, always lovely to see you! have a great week x

Regular customer

Sara Evans
17th Oct 2017
5.0

As always, I was made to feel so welcome. I always love the atmosphere of the salon - such great customer service. Debbie is always so helpful and friendly. Amie is a great therapist - always happy to advise and give suggestions when needed. It is always such a nice experience and my nails always last so well!

Thank you to everyone for making Arcana so great and keeping me coming back for all the years I’ve been with you!

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Response from Arcana Salon Hair | Beauty | Barbering

Ahhh Sara, so lovely to get your review, thank you so much. See you soon! xx

5 stars again!

Jeni Aldridge
17th Oct 2017
5.0
Appointment verified by iSalon Software

Never have any complaints. Lovely easy going friendly salon, good prices, excellent service & brilliant stylalists.

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Jeni, always lovely to see you :0) x

Average

Rani Kaur
17th Oct 2017
2.5
Appointment verified by iSalon Software

The first time i went to this salon, i had a good cut. Second time around not such a good experience. Hair was uneven, had to go back to get it levelled. Difficult to do on a dry cut. Even though the salon got another hairdresser to look and correct the unevenness, difficult to correct without going shorter. Will have to see after a wash but disappointed.

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Response from Arcana Salon Hair | Beauty | Barbering

Hi Rani, Im so sorry that you didnt get a perfect cut last visit, I know you've seen this particular stylist a number of times without issue previously, I do hope it was a one-off and we will see you again? Thank you for coming back to allow us to perform a rectify service when you reported it, if once you have washed and dried it yourself you still have any problems, please do not hesitate to get back in touch so we can make sure its 100% right for you. Apologies again x

Fabulous last minute save!

Emma Matthews
15th Oct 2017
5.0
Appointment verified by iSalon Software

Thank you so much for squeezing me in with a last minute appointment. I feel all revamped and ready to go with my new hair do. Thank you xx

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Response from Arcana Salon Hair | Beauty | Barbering

No problem Emma, was great to see you again! I hope everyone noticed and loved the 'new do' x

Blow dry by Jade

Jean Jones
13th Oct 2017
5.0
Appointment verified by iSalon Software

Excellent blow dry as usual by Jade

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Jean, always a pleasure! See you soon x

Hair cut

Anonymous
12th Oct 2017
5.0

I had the most fabulous experience tonight when I got my hair done I will be attending again

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Response from Arcana Salon Hair | Beauty | Barbering

Hello! we are thrilled that you enjoyed your visit, hopefully see you again soon x

Amazing

Charlotte Plastow
12th Oct 2017
5.0
Appointment verified by iSalon Software

Always have an amazing, friendly and pleasing experience when I come to Arcana!

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Charlotte, always a lovely to see you and mum in the salon xx

Thank you, thank you, thank you!

Erica
12th Oct 2017
5.0
Appointment verified by iSalon Software

Mandy did a brilliant job with my hair, from colour to cut I felt refreshed and renewed. Thanks also to the girls who helped Mandy. I have been coming to Arcana for nearly five years and I have always been happy with the result!!

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Erica, we are so pleased that you love your colour and cut and that the team worked together to make sure you had a great visit #dreamteam #luckyboss

Mrs

Jackie Pearce
12th Oct 2017
5.0

Lovely salon, friendly service, love the massage chair !

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Response from Arcana Salon Hair | Beauty | Barbering

Hi Jackie, thanks for the great review, we promise to keep that massage chair in perfect working order :0)

Eyebrows

Sue Bass
11th Oct 2017
5.0
Appointment verified by iSalon Software

Lee shaped and tinted my eyebrows today, they look fab and she was so so friendly throughout the treatment.

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Sue, leigh is a cheerful chick isnt she!? Lovely to see you again, see you and Victoria again soon x

Excellent proper haircut

Ian Thomas
10th Oct 2017
5.0
Appointment verified by iSalon Software

Had a proper haircut with scissors used by a skilled young woman named Danni. So rare these days when all you ever get is electric shears and asked what number you want. Thank you

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Response from Arcana Salon Hair | Beauty | Barbering

Hi Ian, thanks so much for the great feedback, Dani will be delighted to hear your comments! You can catch Dani and the rest of the barbering team with updates, working hours and holiday notices etc here: https://www.facebook.com/SBEBarbers

Wonderful experience

Debbie McKinley
9th Oct 2017
5.0
Appointment verified by iSalon Software

I've been a regular customer at Arcana for many years and would not go anywhere else. Debbie and the team are like one big family and extremely professional. Today's facial with Leigh was great as always

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks Debbie; such kind comments, we are so blessed with the incredible team and also fabulous guests like yourself who keep us in business :0) Much appreciated, see you soon!

GREAT SHOP

Patricia Lawrence
9th Oct 2017
5.0
Appointment verified by iSalon Software

Lovely staff in the shop and they do a fantastic job on your hair
Would recomend them.

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Response from Arcana Salon Hair | Beauty | Barbering

Great to hear Patricia! Thank you so much for choosing us, we hope to see you again soon x

Gelish mani and oedi

Jay Cocklin
9th Oct 2017
5.0
Appointment verified by iSalon Software

My nails look fab! Really pleased
Sophie did an excellent job
This was my first visit to the beauty salon although I have been coming to Arcana for my hair for a while now
Will definitely add the beauty salon to my go-to list

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Response from Arcana Salon Hair | Beauty | Barbering

Thanks so much Jay, we'll have to get you a mug with your name on it at this rate hey? ;0) Lovely to see you again xx

Eyelash tint

Jennifer Turner
8th Oct 2017
5.0
Appointment verified by iSalon Software

Another lovely treatment

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Jennifer. We hope to see you again soon x

First Hair cut with Dad

Henry Flowers
7th Oct 2017
5.0
Appointment verified by iSalon Software

Great hair cut

Reallly friendly Salon and nice experience

Made Henry very welcome and comfortable

Many thanks we will be back!!!

Henry and Dad

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Henry. Really lovely to hear that yourself and your dad were made to feel so welcome. We look forward to seeing you both again soon x

10 years of loyalty

rachel griffith
6th Oct 2017
5.0

Been using this Salon for 10yrs. Would recommend. Over the years had a couple of issues but a call to Debbie, soon fixed. That is why I keep going back. Arcana aims to please and go out of their way to do just that. Very helpful and good on advice. Staff are always pleasant.

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Response from Arcana Salon Hair | Beauty | Barbering

Hello Rachel :-) Thank you so much for the kind review. We aim to please as much as we can, but understand sometimes things do go a miss, we will always adhere to rectify any issues raised. Always lovely to see you Rachel. We look forward to your next visit x

New colour

Kelly Pollott
5th Oct 2017
5.0
Appointment verified by iSalon Software

Brilliant service,listened to what I wanted. Friendly staff,clean salon. Love my new colour and trim.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Kelly. We are so pleased to hear how happy you were with your new colour. We hope to see you for your colour refresh again soon x

Hair

Maroulla Lines
5th Oct 2017
5.0
Appointment verified by iSalon Software

A lovely experience as usual. Thank you Cara for another great style.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Maroulla. Cara will be happy with these comments. We look forward to your next visit with us x

Massage

Anonymous
4th Oct 2017
5.0

Very happy thank you

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review x

Pleased

Christine Palmer
4th Oct 2017
5.0

Mandy did my hair today and am really pleased with cut and colour

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Christine. So happy to hear how pleased you are with hair. We look forward to seeing you again soon x

Hair

Janette Clarke
2nd Oct 2017
4.5
Appointment verified by iSalon Software

Really prompt and friendly with a true 1-2-1 experience

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Janette. Lovely to hear how happy you were with your service x

Beauty

Coral Bullows
2nd Oct 2017
5.0
Appointment verified by iSalon Software

As always, a very satisfying visit to your salon. Friendly staff, great service and perfect treatments.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Coral. Al;ways lovely to see you and the girls will be pleased to hear your lovely comments x

Excellent

Kate Hircock
1st Oct 2017
5.0
Appointment verified by iSalon Software

I regularly use the salon and the staff are always friendly helpful and full of advise very happy with the service and my hair therapist Jade

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Kate and your valued loyalty. I will pass these comments on to Jade :-) x

Boys Haircut

Anonymous
28th Sep 2017
5.0

Sat my son down straight away 10 mins before appt time. Very good service. Asked what we wanted and cut exactly the way we asked.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank your for the review. It's great to hear that you were so pleased with the service received from our team x

What you need

Poppy Merrin
28th Sep 2017
5.0
Appointment verified by iSalon Software

This place is so welcoming! You couldn't ask for nicer staff and a better atmosphere. Always leave happy from Arcana.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review poppy. Such lovely compliments. We look forward to seeing you again soon x

WEDNESDAY OFFER

Georgina Hales
27th Sep 2017
4.5
Appointment verified by iSalon Software

AIMMIE. Facial and BNS massage. Fanrastic treatment by a really professional friendly person. Could not of asked for more.

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Response from Arcana Salon Hair | Beauty | Barbering

Thank you for the review Georgina. I'm so pleased to hear that you enjoyed your treatment with us x

£2 a minute haircut

Maureen Pugh
27th Sep 2017
2.5
Appointment verified by iSalon Software

I have no complaints about my hairdresser. She carried out exactly what I asked for - a light trim. My complaint is that I turned up for an 8:00 pm appointment and left the Shenley brook end salon at precisely 8:12 pm. I had a dry cut had no finish and no product was used and I paid £27 which works out at over £2 a minute. £120 an hour! I would give no stars for value if I was able to. My husband couldn't believe how soon I returned home and thought my appointment must have been cancelled.

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Response from Arcana Salon Hair | Beauty | Barbering

Hi Maureen, Im so sorry that you had cause to complain, I understand that you also called the salon to discuss the review you posted- thanks for giving us the opportunity to discuss it with you. Im pleased that the trim was to your satisfaction, we allow 30 minutes for a 'cut only' service and this can include a shampoo if desired at no extra charge, but excludes a blow dry, generally in a dry cut we also dont apply products, but if you wanted any recommendations please do not ever hesitate to ask. If I can be of any further assistance please do not hesitate to email me [email protected]. Debbie x