Jill did an amazing job of re styling my hair. Beautiful cut and fab colour. Highly recommended thank you
Lovely feeback for Gill, I will make sure she gets to see your comments, thanks so much for writing in to express your pleasure, its so nice to hear!x
Every hair cut I've had at arcana,I've loved! Lovely cut,hair wash,head massage,massage chair and coffee!a real pamper! Visited with 18 year old who loved how carlo cut his hair too!
Ah Babs, that's so great to hear. We are so glad to have Kelly back from maternity and Carlo is such an awesome, popular Barber, we are so lucky to have such an incredible team :0) Thank you so much for taking the time to leave such wonderful feedback- see you soon x
Had my haircut by Kelly today. love it, I always love my hair when I get it cut at arcana!:) from the massage chair and coffee to the fab staff..everything is fabulous!:) came in with someone else to get his hair cut too, he loved his hair cut by Carlo!:) well done arcana!:)
Yippee! Well done kelly & Carlo (and the team!) glad to see our new coffee machine is working its magic :0) Thank you so much for the wonderful feedback, we love to see all your lovely feedback xx
Thank you kelly for a great hair cut xx
well done kelly. Thanks for the lovely review x
This is a little gem of a place where you can get all treatments in one place without trampling all over the city. Today I had hair and gel nails done normally I would have had to go to two places for that. Hair cut and blow dry was excellent and after I had my nails done also excellent. Staff are lovely as well as very skilled, next time I will get my HD brows done as well, yes they do that too
Thank you so much for such a wonderful review. We aren't the fanciest place in Mk, but I just know my team are the best on the planet LOL feedback like this is so reassuring, that they really are striving to do their very best everyday and that's all we can ever ask of them. We really do look forward to seeing you again very soon Viva x
Friendly service and a fantastic cut and colour as always 10/10 :-) :-)
yippee! thanks so much :0) x
Sarah as always given me a first class tint & fabulour blow-dry. My hair is very curly and she always send me home happy with perfectly sleek & shiny hair. Thank you so much Jean Jones x
Jean thanks so much for your lovely comments, Sarah will be thrilled to see her name on here with more tremendous feedback. Thank you for your continued loyalty and custom over the years, see you very soon xx
Really appreciated the call to say my stylist was running late so I could arrive later rather than sit and wait. Thank you x
Great job from the reception team here, thanks so much for letting us know that they did that Abi. |Dont forget to improve value we have loyalty points, please ask at reception (or email [email protected]) to find out how many you have on your account to redeem money off vouchers for future visits #WeRewardLoyalty but also that you can enjoy 50% off whenever you recommend a friend to the salon using a www.arcanasalon.co.uk/matesrates coupon xx
Love arcana and Charlie! Always does my hair perfect, and has stopped my fearing having my hair done. Thank you
Thanks Sarah - Charlie will be thrilled to see such a lovely review - thank you so much xx
Love arcana, Charlie is amazing and I love my hair every time I go. Always works with me to make sure I'm happy and have cited my fear of hair dressers
My whole experience was what I was expecting and more.
I felt at ease straight away once I sat in the chair.
Jade was very professional and very polite and made sure I was ok with everything before proceeding with anything.
I would recommend to friends and family and will be looking forward to returning again for more treatments.
Leeanne, Im so pleased we exceeded your expectations. Thanks for the lovely feedback for jade. and dont forget, if you do recommend us, to use the www.arcanasalon.co.uk/matesrates coupons so you get a reward! xx
Thank you so much for my new 'do' I love both the colours and the cut! And thank you for fitting me in despite me being late due to traffic problems. Much appreciated.
Ah Izzy, thank you, we always will if we can. And im thrilled we were able to give you a 'new do' that you love, i hope everyone gave you lots of compliments xx
Leigh did my eyebrows very well and took time to make them exactly how I wanted then and was lovely to talk to.
Thank you for leaving a review for Leigh, Im delighted she took the time to get things just right for you. Dont forget to pick up a 'collector card' when you have your waxing visits so that you can get your 11th service completely free x
Brilliant as always, everyone is really friendly
We love kelly, and we are glad you do too!
We must find more salon assistants at peak times so we can keep on top of all the stray hairs and empty mugs when it gets busy at the basins, apologies for the mess :0)
As always, great service, great hair and all delivered by the lovely ladies that work here.
I LOVE that you call us your Arcana 'Family'- what a compliment! See you soon xxx
Very pleased with my colour,hoping the cut wil be as good for my next apointment
We hope so too! thanks so much for choosing us for your colour appointment, we look forward to seeing you soon x
Dawn did a fabulous job...never had a pedicure before and am pleased with result
Such friendly and professional service, looking forward to working through all the treatments on offer
what a lovely review for Dawn, thanks so much! Glad your feet and toes are summer-ready and the team met your expectations; dont forget our fab pick-and-mix spa days to make that list of treats easier to pay for!http://www.arcanasalon.co.uk/product/pick-mix-spa-day/
Absolutely chuffed to pieces with my colour, cut & complete restyle from long to short hair. Mandy was friendly & professional & kept asking if I was ok with what had been decided. The colour was just what I wanted & the cut was exactly what I asked for. Couldn't be more pleased, thank you.
Hi Karen, thanks so much for such a wonderful review for Mandy. Relatively new to us, but not to hairdressing this kind of feedback reassures us that she is (as we suspected) a perfect fit for the team - thanks again xx
Cannot knock the haircuts we received...we both love the cut...but was shocked about the cost..£52.50 seems high to me..lovely ladies..but will be looking for a cheaper service..we were there less than 40 minutes..sorry!
Hi there, glad to hear you were pleased with the cuts; You saw quite a senior level stylist, to keep the costs down you could rebook with a 'basic level' (not newly qualified or training, so still fab for cutting) to make it more affordable, the prices start at £20.50 for just a trim and £30.50 for a wash cut and blow dry which we believe is very reasonable for a salon. Additionally your husband took a 'booked appointment' with a mid level stylist, we also offer a #DropInService all day everyday where he could have traditional barber shop prices (£10.50) on a 'sit and wait' basis with the barber - if he doesnt need the full service of the salon stylists? We also give you 'loyalty points' for every £1 you spend in salon, so to reward loyalty you can earn money off services (£10/£25) as these points build up. We also someitmes have late space prices on Facebook (www.facebook.com/arcanasalon) so it's worth looking for deals on there. We do hope it wont be your last visit to us :0)
I had never coloured my hair before today, and was pretty rubbish at explaining to Bonnie what I wanted, but she understood, showed me colour choices and was really great. Took her time to do it properly and I am absolutely in love with the result. My hair is gorgeous and even better than I imagined. Thank you!
Well done Bonnie - thanks so much Charly. I'm so glad to hear you received excellent service and were pleased with the outcome. We look forward to seeing you again soon x
Had appointment Wednesday evening 6:45pm.
Colour amazing hair feels great.
Shampoo was perfect and head massage so de stressing and relaxing.
Kayla as wonderful as ever.
Ah thanks so much. Cayla has now gone on (her second!) maternity leave, so we need to find someone for you during her absence, Im certain they will be able to continue to provide an equal level of service and outcome, but please do let me know how you get on, on your next visit xx
I cannot fault the service I received! I went in with faded red hair and came out with a lovely shade of brown with blonde running through it, it's a complete transformation I'm still amazed with it! i can't thank you enough and in looking forward to when I need to book in again! :-)
yay! red hair can be a little unpredictable, but ive seen the before and after pictures of your hair and its a triumph! we love colour transformations! thanks for bringing yours along for us :0) see you soon
fresh, bright, professional service carried out from start to finish. Was recommended this salon and would recommend it to others.
Lovely to meet you, don't forget to use our 'matesrates' coupons when you recommend a friend so that they get 50% off their first visit, and you get 50% reward off of your following visit! www.arcanasalon.co.uk/matesrates
Just had an hour reflexology with Yvonne, was very relaxing, enjoyed it and can't wait to next visit, Yvonne is a lovely lady thank you v much
Yvonne has an amazing touch- shes a wonderful holistic therapist. Dont forget every wednesday we offer 2 x 30 minute relaxing treatments for just £25 on our WipedoutWednesday offer http://www.arcanasalon.co.uk/wiped-out-wednesdays/
Just had an hour reflexology with Yvonne, was very relaxing, enjoyed it and can't wait to next visit, Yvonne is a lovely lady thank you v much
Yvonne has an amazing touch- shes a wonderful holistic therapist. Dont forget every wednesday we offer 2 x 30 minute relaxing treatments for just £25 on our WipedoutWednesday offer http://www.arcanasalon.co.uk/wiped-out-wednesdays/
I had my hair cut and coloured by Steph who was really lovely and friendly . She coloured and styled it exactly how I wanted it. She really listened to what I wanted and was great in helping me choose the right colour for my hair.
Definitely returning to the salon in July
Another fab review for Steph- well done Steph! Thanks so much Jacqui, and we look forward to seeing you on your next visit xx
Thank you so much to Sammie who listened to exactly what I wanted and did it. Also a massive thank you to her for working beyond her hours to do my hair for me.
what a supstar our Sammie is- thanks so much for taking the time to write a lovely review for her, she'll be so pleased x
Had a manicure and gel nail varnish by Sophie for a wedding on Friday. Very pleased with result and had a lovely hand massage. Will certainly be back. All staff very friendly and welcoming.
that's what we like to hear :0) Well done team (especially Sophie!) and thanks so much Josie for providing a lovely review and feedback for the team xx
A massive thank you to Sammie who not only listened to exactly what I wanted but also stayed beyond her working hours to fit me in to do my hair for me. Fabulous colour and cut.
Sammi listened carefully to what colour I was after and when I arrived for my appointment she had obviously carefully considered the best combination for me. As I am 'mother of the bride' in 5 days she knew how important it was to me and reassured me that I wouldn't leave until I was entirely happy. I am delighted to report I was completely satisfied with the results. I had the blonde colour combination I'd been looking for and felt that I had had a professional service.
Thanks so much for such a lovely and comprehensive review - we love hearing all of your feedback for the team and I just know Sammie will be thrilled to hear your comments! Have fun at the wedding, we hope to see you again next time xx
Although very happy with the look I was disappointed that three lashes just came away the next morning whilst applying the recommended sealant this may be normal but seemed alot to soon, over all really pleased with effect.
Karen Cole
Hi Karen, so sorry to hear that you had problems with the lashes, we've emailed you already with regards to a solution, so we hope to make you all gorgeous again very soon!
Fabulous colour and cut thanks Sammi
Thanks for the lovely feedback, enjoy the sunshine! x
Had a lovely experience today. My hair has turned out well couldn't ask for a nicer hairstyles.
Hi Nicky, so pleased to hear that you were happy with the new 'do', we look forward to seeing you again next time xx
Had a lovely experience today. My hair has turned out well couldn't ask for a nicer hairstyles.
With Leigh who was professional and delightful to talk to. Relaxing treatment and always done well.
Hi Janeta, dont forget to get your waxing collector card stamped for your 11th treatment absolutely FREE, and keep an eye on how many loyalty points you are accruing on every visit- all helps to spread the cost. So glad to hear Leigh has been looking after you well x
Treatment by Dawn, fabulous as always.
Fabulous service and attention from Leigh. A wonderful experience.
Another lovely review for Dawn; thank you. enjoy your holidays!
I have struggled for years to get a hairdresser to do the colour/style that I actually want, but jade at Arcana listened to me 100% and did exactly what I wanted, can't fault the service, stylist or value for money at all, great experience :)
Michelle, these are always my favourite reviews; thank you so much for such wonderful feedback, and Im so thrilled we were able to get it all as you wanted and deserve! we look forward to seeing you when you need us next time! and dont forget to recommend a friend to jade using the matesrates coupons to get them 50% off their first visit and then 50% off your next one just for recommending her! (www.arcanasalon.co.uk/matesrates)
Fantastic experience at arcana as usual. Jane colours my hair very well and always mixes up the correct amount of colour (I have very thick hair)
Thanks Kathy, another fab review for Jane - what a superstar she is :0) x
I must admit this was great, my hair was done by Sarah and she was lovely. I've not seen or had her before.
She done my hair great and really listened to what I wanted too.
Hi Yvonne, so glas you got on well with Sarah, shes one of the substantial part-time team, she works 4 days per week but sometime shoft shifts- but you can always request her when calling- or jump on the new online booking system (via facebook or our website) xx
Both were fantastic girls.
Really friendly and did a great job!
Hi Anna, so pleased that you enjoyed the hair and the beauty visit and especially pleased that you found them friendly; thanks so much for the feedback! x
Amazing, Great team
Cayla did a great job on my hair, highly recommend
Wonderful as ever
Thanks Sarah
Very hair today allway
Charlie did a really lovely job.
All the staff are really friendly and I can't fault the service in any way, excellent colour and cut.
Sammy was excellent with my little girl, chatting and listening and treating her like she was very special.
She cut her hair beautifully and then put it up in a bun like style that my daughter adores!
Thanks for making a little girl feel very special.
I love getting my hair done by Michaela! The colour matches my extensions perfectly!
thanks so much for a lovely review, Cayla goes on maternity soon, has she recommended someone for you to be passed over to until she returns? Many of her clients saw (and were pleased with) Kelly when she had her last maternity absence, so that might be a good place to start x
Sarah does my hair & my son's & every time we come to Arcana we are pleased every time. I've had my hair done today I had something different today & I'm really pleased THANK YOU Sarah!! Fantastic job as always. From Rachel. X
Thanks Rachel - we are so lucky to have so many loyal and fabulous clients like yourself. Well done Sarah on another great review! x
Sarah does my hair & my son's & every time we come to Arcana we are pleased every time. I've had my hair done today I had something different today & I'm really pleased THANK YOU Sarah!! Fantastic job as always. From Rachel. X
Thanks Rachel - we are so lucky to have so many loyal and fabulous clients like yourself. Well done Sarah on another great review! x
Hair