Always lovely friendly service
thanks janeta, always lovely to see you x
Have my hair and girly beauty taken care of by lovely ladies especially Steph for my hair and Sophie for the rest.
Professional, friendly and always a good job!!
The hairdressing is 1st class. The hair stylists are all polite and good at the job they are trained for.
Lovely time having a gel manicure this morning. Nice to have an hour of me time with your fab beautician (sorry I'm rubbish with names) making me look a little more festive.
After not coming to the salon for a few years I can say the service is still as good as when it first opened the girls are just amazing. Thank-you jade for the amazing cut my hair feels so good and I promise I will take on bored what you said
Fantastic service as always
Great good very friendly and exactly what I needed. Thanks to all have a great Christmas
Good service. No long wait for appointment.
Kelly did a brilliant job with my hair! The layers look very nice and the length is great!
Arcana nails looking fab - love the Red Glittet and snowflakes
Thank you Dawn
Also happy with my hair thank you to Sammie's stand in
First visit today and wow loved it. My stylist must be a miracle worker. Thank you
Always feel welcome and pampered with massage chair and head massage. Excellent service as usual.
Online booking worked a treat - even in my frantic panic at midnight this night before! Thank you!
Then the usual, professional, welcome and service upon arrival.
High expectations are always met at Arcana - thank you!
Always enjoy my visits to Arcana wonderful customer care and staff very friendly
This hairdressers is excellent, you are made to feel welcome, staff are friendly and polite, Mandy who does my hair is great, she always cuts and perms my hair to a high standard.
Great value great service - lovely staff!
Had a excellent experience today withstand and Leigh look forward to the future transformations xp
What a brilliant experience I had during my hair session with Steph, she listened to my many many questions & concerns about my very new short haircut, offered lots of advice & suggestions & did a brilliant cut that I love & can recreate myself at home! The salon had its usual happy, inviting & vibrant atmosphere & I won't hesitate to recommend to others for the future.
Yet again another good trip to Arcana, Sammie my stylist has done a great job really pleased with the cut and colour,my whole family come here and we're very happy, even better on a Monday with 25% off however disappointed Sammie not included in the offer for next year so will work out expensive ????
Excellent service and very happy with the result!! Loved talking about the optismooth straightening and as long as the tests on my hair strand are okay I will be booking that in!
Came in to see Sarah today for a restyle and colour and she was fantastic! I felt like she really understood the look I wanted, and I am really pleased with the end result! Thank you again xx
Always a pleasant experience at arcana, very happy with how Leigh has been shaping my eyebrows and Ashley did a fab job with my haircut, thank you :-)
Yet again another fantastic service by Arcana!!! I said to Kelly I fancied a change and no sooner said than done!! Love it!!
I've been going to Arcana for around 12 or 13 years now, and my entire family has our haircuts there. I have long curly hair and as such always ask for a senior stylist to cut my hair, as it can be hard to get it right. I asked the hairdresser to give me a trim, but to keep my layers. I asked her to take off as little as she can get away with - those exact words. I've lost about 5 inches off the length, and even more off the layers. My hair fell way below my bra strap, and now I can't even plait it, because the layers are so short. There's no graduation in the layers on the right side of my face, there's just a wedge, a huge step. I've been delaying posting this review because I've never left a bad review, least of all for Arcana, where I've always had a great experience up to now. But I am absolutely heartbroken with this hair cut. It's taken me years to get my hair the length I wanted, and she has literally taken over a year's growth off in one go. I hate it. I will score
Hi Pam, Im so so sorry that you have had such a disappointing visit, frankly I'm shocked that any of the team (particularly a senior stylist rather than a graduate) could have misinterpreted those instructions and taken a whopping 5" off when you asked for just a trim- upset that you left without us knowing that had happened, and even more disappointed that despite so many years of regular custom you didn't feel able to approach us directly regarding the situation- Im so sorry. Due to the apparent gap between your visit and the review I'm having trouble identifying your appointment, and therefore the stylist, to investigate this for you- would you be able to pop your details across in an email for me: [email protected] so that I can speak to all involved? I'm sure we can improve the styling for you, with the bulkiness you mentioned, lets get you in, ASAP and see what we can sort for you? Debbie x
Really happy with my up do... She did a wonderful job!
Thanks for the review- we hope you had a wonderful evening xx
In October Sammie from Arcana cut my hair into a bob. My hair was quite long before and I was looking for a new look. I wanted a long bob hairstyle as I didn'twant my my hair too short. We discussed the length and cut and I was very happy with the end result. Sammie was very friendly and professional throughout. She took her time when cutting my hair and made me feel valued. I will be visiting Arcana again :-)
Well done Sammie- thank you for a lovely review and we look forward to welcoming you on your next visit with sammie x
As usual a lovely visit to Arcana what a fab place, so welcoming and my hair also looks lush
Thank you so much x
As usual a lovely visit to Arcana what a fab place, so welcoming and my hair also looks lush
I've always had a lovely experience with Ashley.
Have my hair done every week, everyone is so friendly.
thank you so much for you loyal custom!
and well done Ashley x
Really lovely...had half a head of highlights and a cut.
All great lovely ladies and my hubby loved it!
Thank you x
I'm impressed that you have a husband who notices! he's a keeper :0)
thank you for the lovely review- we look forward to seeing you again soon x
Hair coloured and styled by Kelly
Loved it
well done kelly! thanks for the great feedback xx
I always look forward to my visits and this one was no different , quality , professional friendly service . Unlike most places ur stylist will listen to u and work with urself to ensure best possible style, colour , and lovely goodies to keep ur hair looking great and feeling wonderful :) recommend a trip .
what a wonderful review for the team, thank you so much for giving us such lovely comment, they really are appreciated xx
Lovely place - friendly staff, great haircuts, decent prices. Head massages and back massages during hair-washing - bliss!
thanks so much for taking the time to leave some lovely feedback- much appreciated. and great to hear our wash basins are proving popular! xx
Thank you so much for today an unexpected treat for myself only coming to book an appointment and being fitted in on the spot.
Good advice, good reception, lovely ladies and gents.
I will be back for my hair colour and low lights soon
As always Jade has done a superb job, it is a real pleasure to come into Arcana and have my hair cut by Jade!
Arcana is my local salon and is always a brilliant service with friendly, smart and talented hairstylists. Anything from hair to beauty treatments. Would definitely recommend.
I have been visiting thus salon for 10 yrs now and even though I don't choose the same hairdresser every time I always get a first class service. The girls are always friendly, they listen to your wishes and they have always done a great job. I wouldn't go anywhere else.
Decided on a new hairstyle, fed up with my old style so went to see Sammie tonight and told her what I wanted. Washed, cut and dried and my hairstyle looks amazing!! I'm so glad that I decided to change my style because it's perfect! Thanks Sammie x
Lovely colour, lovely finish, lovely people and a lovely price! Thank you! xx
Had a colour and blow dry with Ashley today. Really love the colour which compliments my recent new style!
Thanks Ashley :-)
Had a colour and blow dry with Ashley today. Really love the colour which compliments my recent new style!
Thanks Ashley :-)
Very pleased with service and final look. I've booked to go back. Would recommend to friends
I always have a great experience at Arcana. I can't recommend them enough. Whether it's hair or beauty, I've never had a bad experience. Today I had a consultation with my regular stylist who advised me about a colour change. I had highlighted hair that was dry and had been lightened by the sun a shade too much during the summer months. I had the colour done and left with shiny, healthy, soft hair that feels fantastic. Whilst I was there I also took advantage of a 20% sale on products & treated myself to a Dermalogica scrub. One happy client.
Leigh was amazing, made me feel very comfortable and was very easy to talk to. Very thorough and gave advice and tips for aftercare. Was the best experience I've had at the salon! I also purchased the tea tree aftercare that she recommended and she told me about the wax loyalty cards which was great too. Very happy customer!
Always a pleasure to come and have my hair done lovely girls and always make you feel special ????
I got my hair completely changed going brown with blonde highlights, Annie my hairdresser did an amazing job with my hair and made it look amazing! I'm so happy, thank you Annie!!
Thank you so much for today Rachel, my apt wasn't rushed and I left feeling a millions times better. The advice you gave on caring for my hair was much appreciated :)
Came in today for a trim. After speaking with Kelly (I think) we discussed options. I wanted my hair to be healthy and wanted her opinion on the style I should go for. She helped me to work out what I wanted, was fair, explained what products would be good for me and then what she did to my hair was amazing. I love it! She said I may find I want even more off, and she might be right! I might be back soon! Thank you. I love my hair!
Sarah does my hair & my boys too. We are always very pleased when we go to Arcana we would definitely recommend Sarah. In fact all of the staff are lovely & very welcoming.
If you want to feel special ask to have your nails done. It works.