The girls who work here are so nice and caring. I always try and book my mum in for a massage she is 79 and loves it so much. Everyone treats her so well
Thank uou
Thank you for the lovely review. Glad to hear that your mum enjoys coming to us so much and that the girls look after her so well. We look forward to seeing her again soon x
Fabulous service at Arcana. Arrived looking tired & shabby... left looking refreshed & glam.
Thanks Toni
Thank you for the review. Lovely to hear that you went away feeling glamours. We hope to see you soon x
Have been coming along to this hairdresser for years . Would not go any where else .
Sammie is brilliant hairdresser. Cut and colour is perfect and I love the style . A happy salon ..
Thank you for the great review. Lovely to hear your such a loyal client :-) and so happy with your colour and cut x
Wonderful salon. Really happy with my hair. Thanks Jade!! Everyone so nice and friendly. Definitely recommend!!!
Thank you for the lovely review Kerry. Glad you were so happy with the service. I will pass this on to Jade x
Fantastic service,
I am very happy with colour of my heir.
Very pleased. Thank you Sarah for all your hard work.
Thank you for the review Elisabeta. I will pass these lovely comments on to Sarah. We look forward to seeing you again soon x
Fantastic colour today and I love the cut too - thank you
Thank you Sarah :-) I believe you saw Cara on this occasion, I will let her know how happy you are with the cut x
I've been here a few times, I have never come away disappointed. Mandy, my stylist today, was fantastic! I couldn't be happier with my hair. All of the staff in Arcana are very friendly, helpful and professional. Great advice was given. Of course, I'll be back!!
Thank you for the review. Its so lovely to hear that all the girls made you feel welcome and acted in a professional manor. We hope to see you again soon. I will pass these comments on to Mandy :-) x
Last minute booking and my first time at Arcana.
Debbie was very thorough and professional and fitted me in with Kelly. Kelly was great, discussed what I wanted, looked after me well and my hair looks great.. Fab colour match and good finish.
Great value too!
Thank you!
Lovely to hear about your experience with us. Thank you for taking the time post your review. Glad to hear that you were happy with the colour, Kelly will be pleased to read this x
I've been in mk for over 3 years but it's only in the last 6 months that I've found a salon where I actually walk out with a haircut I love. I absolutely love how both Jane and Cayla have cut my hair. I've spent a lot more money on haircuts while trying all the other salons in mk without ever being satisfied. I'm really happy to have found you guys and will definitely recommend.
Glad to hear that you found us :-) and that you are happy with the way both Jane and Cayla cut your hair, its always nice to find more than one stylist incase one of them is ever away. We look forward to seeing you again soon. Thank you for the review x
I always love the service and cuts at Arcana but was a bit disappointed after taking my two children there yesterday. The haircuts were great but my 6 year old daughters trim took approximately 3minutes to complete and cost me about £15 which I think is very expensive for what was actually done. I didn't mind so much paying that for my son as his cut took quite a bit longer although a warning of the price increase may have been nice on booking. I will take my daughter elsewhere for her trim in future.
Hi Elisa, Im so sorry to hear you were disappointed, I'm glad to hear the haircuts were technically good though :0)
We offer a whopping 50% off our prices (at all times, unlike many salons) for children up to 7 years and 25% off aged 7-12 (teenagers are charged as adults but we offer 10% student discount).
This made Zoe's trim £13.25 (it was £11 for the last 3 years before the increase) the prices were restructured (as a discount rather than a separate pricelist) in April and we advertised the price increase from January 2016 as a prewarning online, across social media and insalon- apologies if this was still an unpleasant surprise for you.
We do offer a 'DropIn' (sit and wait) service which is only £10 for under 12s, which you can bring your son to on any day, but you can also bring your daughter along on a Monday 2-9pm, Friday 9.30-6.30 or most Saturdays (when Julie -rather than Sunil our barber- is working).
Please do let us know if there is any aspect of the haircut or customer service provided by
Today was my first visit to Arcana, I was welcomed warmly by the receptionist and after a short while taken to my seat by Toni my stylist. Loved the hair cut and finish and promptly booked my return visit for cut and colour in 5 weeks time. Thank you so much for making me feel welcome and my fab new hair style.
We are pleased you were so happy with your first visit to us and that you felt welcomed on arrival. We look forward to seeing you for your colour. I will pass these comments on to Tony x
Fantastic hair colour as always - inletvsarah make some decisions for me, as I'm off and not brave enough to do what's best for my hair. Gorgeous finish and colour, more than excellent. Not only that, Sarah is interpersonal skills and friendly demeanour, the way she seems Really interested in her clients,... She even remembers bits and bobs that I'd forgotten I'd mentioned... All of this goes together to make the experience and engagement with Sarah fabulous. Always friendly, always enthusiastic, and obviously takes a lot of pride in what she does, her passion for hairdressing shows through in spades.
Thank you for such a lovely review. Sarah will be very pleased with the comments. I am happy to hear that her passion shines through. We are lucky to have her and all our lovely stylists. Lovely to see that you are ao happy with the colour :-) x
Very friendly and very good
Thank you for the review. We look forward to seeing you again soon x
Absolutely over the moon with my hair. Completely looked after and listened to what I wanted. Thank you
Thank your for the review. Glad that we got it so right for you and that you are so pleased with the results. We look forward to seeing you again soon x
Although the salon was very busy due to prom day at a local school as well as one of the stylists being off ill, the girls were all fantastic and worked together well to make sure no customers were impacted. Fab experience as always and I'll definitely be back. Thanks to Debbie and the wonderful team ☺
Sorry that you were caught in the craziness, but I am glad to hear that it didn't effect your experience with us and that the girls worked well together. Thank you for the lovely review :-) x
Thank you so much, I am so pleased with my hair, you cut it exactly how I wanted it. Thanks Kelly! Will definitely be back to see you. Debi
Kelly will be pleased to see these comments. Thank you for the review. Lovely to hear that you are so happy with your cut :-) x
Thank you so much, I am so pleased with my hair, you cut it exactly how I wanted it. Thanks Kelly! Will definitely be back to see you. Debi
Kelly will be pleased to see these comments. Thank you for the review. Lovely to hear that you are so happy with your cut :-) x
Had my hair blowaved by Rachel and she did a great job.
Thank you for the review. We have a discounted blow dry day on a Friday if you would like to get in to see Rachel again before she leaves us to go back to Australia, she works all day on a Friday :-) We look forward to seeing you again x
I got great lashes done by Dawn who was very lovely. I'm not used to salon prices it can't fault the service.
Highly recommend Dawn ????
Glad to hear that you were so happy with your lashes and the service given. I will pass these comments on to Dawn :-) x
Great job Sammie listened and for the first time in a long time gave me exactly what I wanted. Superb job have booked next app already Pat
Thank you for the review. We are happy to hear that you are happy with your cut. We look forward to seeing you at your next appointment x
Thank you Lisa and Kelly for another wonderful service and for Spring out my new hair colour xx
Thank you for the review. I will let the girls know how happy you were with your colour x
Very pleased with colour , cut and blow dry at arcana today.
Kelly looked after me and was very good and pleasant and made me feel relaxed, also the young lady who washed my hair, she really took her time , you get the impression that they really are enthusiastic about their work The owner who was at reception today , smiled and made you feel welcome.
Glad to hear that everyone made you feel so welcome and that you were so pleased with your colour and cut with Kelly. All the girls are very passionate about their work so I am glad that came across :-) Thank you x
I visited today for a full head of highlights , as always it was a very relaxing professional experience . I love my colours ... Thank you Cara
Another lovely review for our graduate stylist Cara. I will be sure to pass these comments on to her. Thank you x
As always, I left my appointment today very happy!
I was booked in with Mandy for a root colour and a cut and all I have to say is I will be requesting her if or my future appointments. She listened to exactly what I wanted and cut my hair the best it has been in a while. So grateful, I'm look forward to booking my next appointment already!
We are glad to hear that you were so happy with your colour and cut. These are lovely comments that I will pass on to Mandy when she returns from her holiday. Thank you for the review x
I had such a relaxing off-peak spa day. I was made to feel welcome & nothing was too much trouble. Sophie & Sarah did great jobs! Please thank them. I will definitely be re-booking for later in the year. Thank you!
I will thank both Sophie and Sarah on your behalf and let them know how happy you were with your treatments. Glad to hear you had such a relaxing day with us. Thank you for the lovely review x
Really happy with my hair. Loved the colour and the cut. Thank you Cara.
Glad to hear that you were so happy with your colour and cut with our graduate stylist Cara, she will be pleased to hear these lovely comments. Thank you :-) x
Dawn I had today waxing me not only did I relax with her but also she's quick n pretty got threw session with hardly pain have booked again thanks dawn
Glad to hear that your treatment was quick with minimal pain :-) Dawn is one our long standing therapists (with a short break away) we are glad to have her back. Thank your for the kind review, I pass on the comments to Dawn x
Great service both in terms of treatment and stylist's approach to me as a customer.
Glad to hear that you were happy with your treatment with us. Thank you for taking the time to review us :-) x
Great service both in terms of treatment and stylist's approach to me as a customer.
Glad to hear that you were happy with your treatment with us. Thank you for taking the time to review us :-) x
I always leave Arcana Spa feeling pampered.
Glad to hear we leave you feeling pampered after visiting us :-) Thank you for the review Lynn x
I always enjoy my visit to Arcana. Kelly and Leigh are first class, and all of the staff are really friendly. Salon has a nice friendly atmosphere.
Glad to hear that you had a good experience from both our hair and beauty team. Thank you for the kind review. We look forward to seeing you again x
Had Mandy again hair is beautiful cut and finished very well.
Thank you for the review Denise :-) Glad to hear that your happy with your cut, I will pass these comments onto Mandy x
Had a full body massage today ready for my race for life tomorrow. Was lovely and very relaxing. Did great at getting the knots out my back. Also gave me some tips for tomorrow. Thank you see you soon
Thank you for the review Zoe. I hope the race went well and you are not suffering too much x
Sarah did my hair this year, I get it done annually & I love it every time, I particularly loved the results this time, Sarah took such care & attention to get every strand & the results were amazing :-) would recommend the salon full stop whoever does your hair.
Glad to hear you are so happy with your straightening service and the care that Sarah took whilst doing it. Thank you for the review. Don't forget your discount for the straightening within certain time frames :-) x
Great service, super friendly staff and beautiful nails all from lovely Dawn. Great to see her back in the team.
We are happy Dawn is back with us aswel. Glad to hear you are happy with your nails :-) We look forward to seeing you again soon x
Went in for my usual wash, cut and blow dry with Sammie and decided to have a fringe - again. Came out feeling like a million dollars. I always feel so cared for whenever I go into Arcana. Fantastic service, love it!!
I hope you are getting along well with your new fringe. We offer a FOC fringe trim within 4 weeks of your last appointment so do not hesitate to pop in to have it trimmed rather than waiting for your next cut. We look forward to seeing you soon x
Was very happy with my hair and Rachel was lovely .. All the staff are very friendly and they help each other out .. Was offered drinks throughout my stay .. I felt at ease with the staff ( not like other salons I have been too ) I will be returning soon .. Thank you and keep up the good work ladies :-)
Thank you for such a great review. All the girls work together as a team and I am happy to hear that that came across. Glad to hear that we kept your thirst at bay :-) I will pass these comments on to Rachel x
Excellent service. Very happy with my hair
Glad to hear it :-) Thank you for the review x
I would definitely recommend. The service was good and the stylist Sam gave me the exact restyle i asked for. The main thing i liked about it most was that they concentrated 100% on what they were doing and there wasn't that unnecessary/forced "chit chat". I will definitely be going back.
I hope you are getting along well with your new style. If you need any help or tips for styling do not hesitate to give us a call, we would be happy to help. Thank you for the lovely review x
Lovely visit with good explation of options for colouring my hair. Lovely cup of coffee - relaxing while using the massage chair hair your washed. Mandy is very helpful and friendly. Booked again!!
Thank you for the lovely review. Glad you enjoyed our massage chairs :-) We look forward to seeing you again soon x
Yes am just looking at my hair now and am thrilled ! Red haired pregnant lady listened and really took care to cut exactly what I asked of her . Am very happy with result . X
Thank you for the review. That sounds like our advanced stylist Ashley :-) Glad to hear that you were happy with the end result. Ashley is now on maternity leave, but we look forward to seeing you with one of our other stylists soon x
Went to Arcaca on the recommendation of a friend, after a couple of very poor cuts at my usual salon. Jane spent time talking to me about what I wanted, what I was unhappy about, and examined my hair carefully.
She cut my hair really carefully, talking through what she was doing with me and a trainee who was observing. I felt confident in her work and reassured that I was in safe hands. The result is just what I wanted and I'll definitely return, thank you Jane!
Glad to hear that we lived up to your friends recommendation. Thank you for not minding Jane going through your cut with one of our trainee's. I will pass these lovely comments on to Jane. Thank you for the great review x
After a bad experience in the past with a different salon and have the same hairdresser for the last 10 years, i was understandably nervous.....but i didnt need to be ????, sarah did a wonderful job, really pleased. Would recommend and I will be back.
Glad to hear that we put you at ease and that Sarah did such a great job. We look forward to seeing you next time x
My new colour is so lovely Jade has done such a good job, I am getting married in a few weeks I could not be happier with the service I recieve every time I go to arcana. The staff are all so friendly and are able to answer any questions which you have.
Thank you for the lovely review Gemma. Its nice to hear how happy you are with the colour. Good Luck with the big day :-) We look forward to hearing all about it x
After having Mandy cut both my daughters hair, I saw how good she was, and decided to get mine done. She is brilliant, love my hair loads. Thank you Mandy, you are a star.
Thank you for the kind review. I will make sure Mandy sees these lovely comments. We hope to see yourself and your daughters again soon x
had base and highlights put in. Love the colours
Glad to hear that you are so happy with the colours you had with us. We hope to see you again soon x
Thank you so much to Debbie and amazing team! I came in a little nervous but was made to feel at ease straight away! The service was amazing and I absolutely love my colour change thank you!!
Thank you for the lovely review. Glad to hear you are happy with the change and that we put you at ease :-) x
I've been seeing Ashley for a few years - her cuts are always great and she's looked after me well. She's great at colour too. I'm going to miss her as she heads off on maternity leave but wish her all the very best.
Thank you Ruth I will pass this on to Ashley for you. We will miss her also x
Kelly has been colouring and cutting my hair for many years, very happy with my colour
Love that I can just come into the salon and relax
Thank you for the review. Glad to hear how happy you are. Thank you for being so loyal x
Fantastic as always!
Glad to hear it, thank you for the review x
Hair