As always a great service and great cut
Thank you for the review. Glad you were pleased with your cut. We hope to see you again soon x
Another great experience and fully relaxed hair service.
Shampoo and massage lovely.
Kayla as professional and polite as ever.
Hair looks great.
Thank you for your review. I will pass these comments on to Cayla :-) Glad to hear that you were pleased with the service we provided. We hope to see you soon x
Stylist did a very good cut on my hair today, listened to what I wanted & talked me through what she was doing throughout the visit. Enjoyed the massage chair whilst having my hair washed. Bit of confusion about price not the salons fault but my daughter reading the offer wrong. Very happy with end result.
Thank you for the review. Lovely to hear how pleased you were with your cut and the stylist took their time to explain everything. Glad you enjoyed our massage chairs :-) x
Always enjoy the beauty treatments I have at Arcana. Also everyone is very professional.
Thank you for the review Janeta. Its lovely to hear that you enjoy coming to see us and that the girls are so professional :-) We hope to see you again soon x
After being undecided weather to go from medium length to a shorter length,I am glad I did. We discussed the minimum length I would be happy with and style. So happy for the help. The finish is lovely and I was put at ease. Will definitely be back shortly. Great experienced staff and clean salon.
Thank you for your review. I hope you are getting along well with your new shorter length. We look forward to seeing you on your next visit with us x
Hair colour and cut
Thank you for the review x
I have never liked going to hairdressers, however Sarah always puts me at my ease. She also listens to what I would like ( and does it ) but she also advises, which I find really helpful. So for those of you who don't enjoy going to the hairdressers give them a try, I did and won't be going anywhere else. Thank you all.
Thank you for the great review. Its lovely to hear that Sarah put you so at ease and you were pleased with the results. We look forward to seeing you again soon x
I have just had my hair cut and coloured by Jade. As always the personal and proffessional service made it a highly enjoyable experience. I would definately recommend the salon to anyone looking for a good hairdresser.
Thank you for the review. We hope you are pleased with your colour and cut. I will pass these comments on to jade for you :-) x
Cara has done a great job with my hair. The whole experience is always great including the massage chair and head massage offered while having your hair washed. My hair looks great, thanks to Cara and the team.
Adele
Thank you for the review Adele. Lovely to hear how happy you were with Cara and how much you enjoyed our massage chairs. We look forward to seeing you again soon x
We live nearly 3 hours away, so not knowing the area I needed to find a hairdresser to do mine and my daughters hair for my brothers wedding. I found Arcana online and I sent off an email explaining my brother was getting married at 12.00 and could they possibly get us in for 11.00 and hoped I didn't sound rude, but we were on a very tight timeframe. I received a very warm friendly email back and over emails we arranged 11.00 appointment for me and my daughter at the same time. We arrived early as not knowing the area we didn't want to be late. We went inside to wait and were very warmly welcomed,Debbie knew who we were, which I thought was really nice. Within minutes both me and my daughter were seated, having our hair done a bit earlier, due to my worry over the times. My daughter had a lovely plait similar to Elsa, which she loved. I had my hair curled and Jodie who did my hair, was lovely. She was really good at what she did and you can tell she has a passion for hair.
Thank you so much for the lovely review. We are so pleased to hear how happy you were with your hairstyles for the day and that we put you at ease with the timings. We hope that you had a lovely day and all went well :-) x
As a long time client I appreciate that i can get a quick appt. Always spoken to and treated in a friendly profesional way. Debbie is most helpful.she will go out of her way to help/advise. Discount for us older ladies is a good incentive.
Thank you for the review and your loyalty to us :-) Lovely to hear how happy you are with the service we provided. We look forward to seeing you again soon.
Had a lovely colour and cut with Toni today. I mentioned that Id like a fringe but wasn't too sure so she suggested a half/ side fringe. I went with it and was really pleased.
Thank you for the review. Glad to hear that Toni's advice worked well for you and that you were happy with the colour also :-) We look forward to seeing you again soon. We offer free of charge fringe trims if you pop in within 3 weeks of your last haircut appointment x
Once again great service and nice new hair it's such a lovely place to go.
Thank you for the review and the kind words :-) Glad to hear you were happy with your new style x
Another wonderful experience at arcana. Thank you Jodie and team xx
Thank you for the review. Glad to hear that you were once again happy with the service you received :-) x
I have now had Jade at Shenley branch cut and colour my hair. I am pleased with her advice on colour and how she cuts amd finishes my hair. I will defiantly book further appointments with her.
Thank you for the review. Jade will be pleased to hear these lovely comments. We hope to see you again soon x
Really nice,Pedi, nails look fab, pleasant experience, thankyou
Thank you for the review. Happy to hear that you were so pleased with your pedicure. We look forward to seeing you again soon x
Lovely salon, had Sam, who asked what I wanted, who then offered me a drink. The outcome was even better then I had expected. Would definatly recommend Sam and Arcana.
Thank you
Thank you for the review. Sam will be pleased to hear these lovely comments :-) Glad to hear you you were happy with your finished service x
I enjoy popping to Arcana whenever I am local. A great cut and blow dry from Kelly yesterday. It's a place to relax, feel pampered (amazing head massage) and come away feeling great. I had accumulated client points (didn't realise) which also gave me a discount on my bill. Thanks Debbie and your great team.
Glad to hear how happy you were when you visited us yesterday. Thank you for the review. I will pass the comments on to Kelly. Lovely feedback on how relaxed you were :-) x
Good all round experience
Thank you for the review :-) Lovely to hear that you were happy with your service with us today x
Kayla did my hair for me this morning and it was lovely. Thankyou
Thank you for the review. Glad to hear that you were happy with your hair service :-) x
I had a drifferent stylist as my regular stylist was away. Great cut as always
Thank you for the review. Glad to hear that you were happy with seeing someone different, its always good to have a back up stylist if your usual one is ever away :-) x
Loved my new cut by Kelly. I've visited the salon for quite a few years now and love the ideas Kelly has when styling hair and adding colours
Thank you for the review. Glad to hear that you were pleased with your new do. I hope you are getting along well with styling it, if you need any tips just pop in and we would be happy to help x
Amazing experience, lovely treatment from therapist Dawn, and fantastic value too!
Thank you for the review Sheila. Glad to hear that you were so happy with your treatments. Will pass these comments on to Dawn x
I've used this salon for years and have had many different stylists. They are all fabulous! Always friendly and highly skilled. Excellent service all round. X
Thank you for the review. Its lovely to hear that you are always happy and receive a great service no matter which stylist you see :-) Thank you for being so loyal x
I have enjoyed my experience today, kelly has done a fab job!
Glad to hear that you enjoyed your visit with us. Thank you for the review x
Fantastic service as usual. Love the colour and the cut, amazing quality! I had a graduate, Charlotte, who cut and coloured my hair and she was lovely. Very friendly and chatty!
Thank you for the review Megan. Glad to hear that you were so happy with the colour and cut. Megan is our new graduate stylist so its lovely to have some positive feedback to pass on to her :-) x
Excellent service yet again!
Friendly and attentive staff. My hair looks fab as ever !
Thank you for the review and the kind words about the team :-) Glad to hear that you are so happy with your hair x
Another perfect hair colouring session with Rachael followed by a superb blow dry. Thanks Rachael, gonna miss you! X
Thank you for the review, we are going to miss her also :-( but hopefully you will be just as happy with one of the other girls. Glad to hear that you are so happy with the colour x
Excellent!
Thank you for the review x
If you are looking for a hair/ beauty salon, look no further, this is the best you will find in MK
The staff are all great,friendly always there to advise you too make the best of yourself.
I look forward too my treatments every 6weeks
Thank you Debbie and your wonderful staff
Pam Bellis
Thank you for the lovely review Pam. It's so nice to hear how happy you are with us. Thank you for your loyalty. See you soon Pam :-) x
The girls who work here are so nice and caring. I always try and book my mum in for a massage she is 79 and loves it so much. Everyone treats her so well
Thank uou
Thank you for the lovely review. Glad to hear that your mum enjoys coming to us so much and that the girls look after her so well. We look forward to seeing her again soon x
Fabulous service at Arcana. Arrived looking tired & shabby... left looking refreshed & glam.
Thanks Toni
Thank you for the review. Lovely to hear that you went away feeling glamours. We hope to see you soon x
Have been coming along to this hairdresser for years . Would not go any where else .
Sammie is brilliant hairdresser. Cut and colour is perfect and I love the style . A happy salon ..
Thank you for the great review. Lovely to hear your such a loyal client :-) and so happy with your colour and cut x
Wonderful salon. Really happy with my hair. Thanks Jade!! Everyone so nice and friendly. Definitely recommend!!!
Thank you for the lovely review Kerry. Glad you were so happy with the service. I will pass this on to Jade x
Fantastic service,
I am very happy with colour of my heir.
Very pleased. Thank you Sarah for all your hard work.
Thank you for the review Elisabeta. I will pass these lovely comments on to Sarah. We look forward to seeing you again soon x
Fantastic colour today and I love the cut too - thank you
Thank you Sarah :-) I believe you saw Cara on this occasion, I will let her know how happy you are with the cut x
I've been here a few times, I have never come away disappointed. Mandy, my stylist today, was fantastic! I couldn't be happier with my hair. All of the staff in Arcana are very friendly, helpful and professional. Great advice was given. Of course, I'll be back!!
Thank you for the review. Its so lovely to hear that all the girls made you feel welcome and acted in a professional manor. We hope to see you again soon. I will pass these comments on to Mandy :-) x
Last minute booking and my first time at Arcana.
Debbie was very thorough and professional and fitted me in with Kelly. Kelly was great, discussed what I wanted, looked after me well and my hair looks great.. Fab colour match and good finish.
Great value too!
Thank you!
Lovely to hear about your experience with us. Thank you for taking the time post your review. Glad to hear that you were happy with the colour, Kelly will be pleased to read this x
I've been in mk for over 3 years but it's only in the last 6 months that I've found a salon where I actually walk out with a haircut I love. I absolutely love how both Jane and Cayla have cut my hair. I've spent a lot more money on haircuts while trying all the other salons in mk without ever being satisfied. I'm really happy to have found you guys and will definitely recommend.
Glad to hear that you found us :-) and that you are happy with the way both Jane and Cayla cut your hair, its always nice to find more than one stylist incase one of them is ever away. We look forward to seeing you again soon. Thank you for the review x
I always love the service and cuts at Arcana but was a bit disappointed after taking my two children there yesterday. The haircuts were great but my 6 year old daughters trim took approximately 3minutes to complete and cost me about £15 which I think is very expensive for what was actually done. I didn't mind so much paying that for my son as his cut took quite a bit longer although a warning of the price increase may have been nice on booking. I will take my daughter elsewhere for her trim in future.
Hi Elisa, Im so sorry to hear you were disappointed, I'm glad to hear the haircuts were technically good though :0)
We offer a whopping 50% off our prices (at all times, unlike many salons) for children up to 7 years and 25% off aged 7-12 (teenagers are charged as adults but we offer 10% student discount).
This made Zoe's trim £13.25 (it was £11 for the last 3 years before the increase) the prices were restructured (as a discount rather than a separate pricelist) in April and we advertised the price increase from January 2016 as a prewarning online, across social media and insalon- apologies if this was still an unpleasant surprise for you.
We do offer a 'DropIn' (sit and wait) service which is only £10 for under 12s, which you can bring your son to on any day, but you can also bring your daughter along on a Monday 2-9pm, Friday 9.30-6.30 or most Saturdays (when Julie -rather than Sunil our barber- is working).
Please do let us know if there is any aspect of the haircut or customer service provided by
Today was my first visit to Arcana, I was welcomed warmly by the receptionist and after a short while taken to my seat by Toni my stylist. Loved the hair cut and finish and promptly booked my return visit for cut and colour in 5 weeks time. Thank you so much for making me feel welcome and my fab new hair style.
We are pleased you were so happy with your first visit to us and that you felt welcomed on arrival. We look forward to seeing you for your colour. I will pass these comments on to Tony x
Fantastic hair colour as always - inletvsarah make some decisions for me, as I'm off and not brave enough to do what's best for my hair. Gorgeous finish and colour, more than excellent. Not only that, Sarah is interpersonal skills and friendly demeanour, the way she seems Really interested in her clients,... She even remembers bits and bobs that I'd forgotten I'd mentioned... All of this goes together to make the experience and engagement with Sarah fabulous. Always friendly, always enthusiastic, and obviously takes a lot of pride in what she does, her passion for hairdressing shows through in spades.
Thank you for such a lovely review. Sarah will be very pleased with the comments. I am happy to hear that her passion shines through. We are lucky to have her and all our lovely stylists. Lovely to see that you are ao happy with the colour :-) x
Very friendly and very good
Thank you for the review. We look forward to seeing you again soon x
Absolutely over the moon with my hair. Completely looked after and listened to what I wanted. Thank you
Thank your for the review. Glad that we got it so right for you and that you are so pleased with the results. We look forward to seeing you again soon x
Although the salon was very busy due to prom day at a local school as well as one of the stylists being off ill, the girls were all fantastic and worked together well to make sure no customers were impacted. Fab experience as always and I'll definitely be back. Thanks to Debbie and the wonderful team ☺
Sorry that you were caught in the craziness, but I am glad to hear that it didn't effect your experience with us and that the girls worked well together. Thank you for the lovely review :-) x
Thank you so much, I am so pleased with my hair, you cut it exactly how I wanted it. Thanks Kelly! Will definitely be back to see you. Debi
Kelly will be pleased to see these comments. Thank you for the review. Lovely to hear that you are so happy with your cut :-) x
Thank you so much, I am so pleased with my hair, you cut it exactly how I wanted it. Thanks Kelly! Will definitely be back to see you. Debi
Kelly will be pleased to see these comments. Thank you for the review. Lovely to hear that you are so happy with your cut :-) x
Had my hair blowaved by Rachel and she did a great job.
Thank you for the review. We have a discounted blow dry day on a Friday if you would like to get in to see Rachel again before she leaves us to go back to Australia, she works all day on a Friday :-) We look forward to seeing you again x
I got great lashes done by Dawn who was very lovely. I'm not used to salon prices it can't fault the service.
Highly recommend Dawn ????
Glad to hear that you were so happy with your lashes and the service given. I will pass these comments on to Dawn :-) x
Great job Sammie listened and for the first time in a long time gave me exactly what I wanted. Superb job have booked next app already Pat
Thank you for the review. We are happy to hear that you are happy with your cut. We look forward to seeing you at your next appointment x
Hair