The Bespoke Hair Company

77 Church Street, Great Malvern, Worcestershire, WR14 2AE

About us

The Bespoke Hair Company is located on Church Street in the heart of Great Malvern. When our guests step in to our salon for the first time, their usual reaction is, “wow – what a great hair salon!”. Why not call in for a FREE, no obligation consultation and see for yourself what the talented team at The Bespoke Hair Company can do for you.

We welcome all our guests into our friendly and professional salon with it’s relaxed, light & airy atmosphere for you to receive a luxurious treatment and to escape for a little bit of time for yourself.
Our focus is extensively on ensuring that all of our clients feel special and instantly at ease.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:30
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:00
Sunday Closed

Reviews

4.93
113 verified reviews
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New customer

Tracey
4th Jun 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Thank you sophie for my cut today , am very happy with my cut took time with my hair , really down to earth ! Will return x

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Trainee assesment

Juliet carr
1st Jun 2024
5.0
Appointment verified by salonspy

Ellie was my hairdresser and I was her model for her assessment. I was thoroughly impressed with her knowledge, advice and attitude towards her duties to attend to my needs. She listened to what I wanted, took into consideration my thick hair and how I needed it shortened and thinned out. She advised me on the best products to use for my hair type and explained what she was doing and why along every step of the way. I was extremely happy with the end result and enjoyed the long deserved feeling of being relaxed and pampered

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Trainee assesment

Juliet carr
1st Jun 2024
5.0
Appointment verified by salonspy

Ellie was my hairdresser and I was her model for her assessment. I was thoroughly impressed with her knowledge, advice and attitude towards her duties to attend to my needs. She listened to what I wanted, took into consideration my thick hair and how I needed it shortened and thinned out. She advised me on the best products to use for my hair type and explained what she was doing and why along every step of the way. I was extremely happy with the end result and enjoyed the long deserved feeling of being relaxed and pampered

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First time....

Deb
24th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Had my first visit to The Bespoke Hair Company this week, very friendly staff and Kate cut my hair just as I like it, and was lovely to chat to :) will definitely be back.

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Miss

Jasmine Canham
17th May 2024
Team Member: Kate
5.0

Went in for a consultation, team was very welcoming on arrival. Explained everything in detail. Very lovely team. Can’t wait for for next appointment on 5th June.

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Brilliant hair cut and experience with Kate. thank you 😊

Viv M
15th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

I contacted The Bespoke Hair Company late on Monday and an appointment early the next day was made for me. The whole experience was great. I'm so pleased with my haircut, all the staff I met were lovely and very helpful :) :so a big 💯 percent, thank you 😊

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Brilliant hair cut and experience with Kate. thank you 😊

Viv M
15th May 2024
Team Member: Kate
5.0
Appointment verified by salonspy

I contacted The Bespoke Hair Company late on Monday and an appointment early the next day was made for me. The whole experience was great. I'm so pleased with my haircut, all the staff I met were lovely and very helpful :) :so a big 💯 percent, thank you 😊

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Best hairdresser ever

Anonymous
3rd May 2024
5.0

Sorry forgot the name of the young lady but I was very impressed with the whole salon, today is friday and I still havent had to touch my hair, this has never been known before fantastic blow dryvthank you

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Lovely, Gentle and Talented!

Courtney
17th Apr 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

After a poor experience two years ago with another salon, I hadn't been back to one until yesterday. I'm so very glad I chose The Bespoke Hair Company! Chloe did a lovely job on my hair! She was very gentle and really listened to what I wanted. She was friendly, personable and very talented! Thank you, Chloe! I look forward to seeing her the next time I get my hair cut.

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Response from The Bespoke Hair Company

Hi Courtney,

Thank you so much for choosing to visit our salon after your previous experience. We are thrilled to hear that Chloe provided you with a lovely and gentle experience while listening to your desired hair look. We truly believe in providing a personalized and friendly service to all of our clients. Chloe is indeed very talented and will be delighted to hear that you are looking forward to seeing her again for your next hair cut.

We can't wait to welcome you back to our salon soon!

Warm regards,

The team at The Bespoke Hair Company

Amazing

Sin
4th Apr 2024
Team Member: Sophie
5.0
Appointment verified by salonspy

Sophie was fantastic in getting my balayage colour and cut looking amazing. This salon are friendly and welcoming and above all highly professional. I walked out with the biggest smile on my face feeling like a new woman. Would highly recommend you visit here.

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Response from The Bespoke Hair Company

Hi Sin,

We are so glad to hear that you had a great experience with us at The Bespoke Hair Company! Thank you so much for taking the time to write such a lovely review. We are thrilled to know that Sophie did an amazing job on your balayage color and cut.

We take pride in providing our clients with a friendly, welcoming, and highly professional atmosphere. It's wonderful to hear that you left our salon with a big smile feeling like a new woman.

Thank you for recommending us to others. We truly appreciate your support and look forward to seeing you again soon!

Best,
The team at The Bespoke Hair Company

Happy Hair Day

Narinder
27th Mar 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Firstly, as a 'walk-in' customer I was greeted with a warm welcoming smile from Clara. Very helpful.Good first impression! This was on a Monday - slot booked for the same afternoon. Returning for my appointment I was greeted with a warm welcoming smile from Chloe. She took time to consider my challenge of a restyle!..I have fine thin hair. I wanted volume along with a mid length blunt cut. Chole restyled it brilliantly. Taking time to ask I was happy as the hairstyle progressed. This has resulted in the best hair style I've had in awhile, thank you so much!! Highly recommended.

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Response from The Bespoke Hair Company

Hi Narinder,

Thank you so much for your kind review. We truly appreciate you taking the time to share your experience as a walk-in customer with Clara and Chloe. Our team at The Bespoke Hair Company strives to provide a warm and welcoming atmosphere, and we're so glad that it made a positive first impression on you.

We're thrilled to hear that Chloe was able to restyle your fine, thin hair to your satisfaction. We understand that a restyle can be a challenge, but it sounds like Chloe did a wonderful job in achieving the volume and mid-length blunt cut that you desired. We're so happy to hear that it resulted in the best hairstyle you've had in awhile.

Thank you for recommending us, Narinder. We hope to see you again soon for all your hair needs.

Best,
The Team at The Bespoke Hair Company

Happy Hair Day

Narinder
27th Mar 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Firstly, as a 'walk-in' customer I was greeted with a warm welcoming smile from Clara. Very helpful.Good first impression! This was on a Monday - slot booked for the same afternoon. Returning for my appointment I was greeted with a warm welcoming smile from Chloe. She took time to consider my challenge of a restyle!..I have fine thin hair. I wanted volume along with a mid length blunt cut. Chole restyled it brilliantly. Taking time to ask I was happy as the hairstyle progressed. This has resulted in the best hair style I've had in awhile, thank you so much!! Highly recommended.

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Response from The Bespoke Hair Company

Hello Narinder,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a great experience at our salon, especially as a walk-in customer.

We pride ourselves on providing a warm and welcoming environment, and it's wonderful to know that Clara and Chloe both greeted you with a smile. We're glad you had a good first impression!

We're also glad that Chloe took the time to understand your hair challenges and gave you the perfect restyle. As a team, we always strive to make sure our clients are happy with their hairstyles.

Thank you for recommending us. We are looking forward to seeing you again soon.

Best regards,
The Team at The Bespoke Hair Company

Perfect

Angel
17th Mar 2024
5.0
Appointment verified by salonspy

Sorry can't remember names but Leanne and I were thrilled with the stylists . Hair stayed in place until gone midnight. Thank you both so much. We had lots of compliments about our hair

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Response from The Bespoke Hair Company

Hi Angel,

Thank you so much for taking the time to leave this lovely review! We're so happy to hear that Leanne and yourself were thrilled with your hairstyles. Our team works hard to ensure that every client feels confident and beautiful after leaving our salon. It's great to hear that your hair stayed in place all night and that you received compliments - that's always the goal!

We hope to see you both in our salon again soon and continue to exceed your expectations.

Warmly,
The Team at The Bespoke Hair Company.

Hair dressing appointment

Linda Connor
1st Mar 2024
5.0
Appointment verified by salonspy

Ellie cut my hair, was very good. Thankyou Ellie and best of luck with your future career

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Response from The Bespoke Hair Company

Hi Linda,

Thank you so much for taking the time to leave us a review! We're thrilled to hear that Ellie did a great job cutting your hair and we'll definitely pass along your kind words to her.

We pride ourselves on having a team of talented and dedicated stylists, and we're happy to hear that Ellie was able to provide you with a positive experience. We wish her all the best in her future career as well.

Thank you for choosing our salon and we hope to see you back again soon!

Best,
The Bespoke Hair Company Team

Looking like a someone

Andrea Tyrer
28th Feb 2024
Team Member: Kate
5.0

Well what can I say just top professional service from Kate once again, from Start to finish… fantastic great cut, comfortable surrounds, best head massage I’ve ever had, I felt like a someone as I left the shop
See you real soon, same again Kate

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Response from The Bespoke Hair Company

Hi Andrea,

Thank you so much for sharing your wonderful experience at our salon. We are delighted to hear that Kate provided you with such a top-notch and professional service, as she always strives to ensure our clients are completely satisfied.

It's great to know that you enjoyed the comfortable surroundings and the best head massage you've ever had. We are happy to have made you feel like a VIP during your visit with us.

Thank you for your kind words and we look forward to seeing you real soon for another fantastic cut with Kate.

Best,
The team at The Bespoke Hair Company

Lovely salon and great haircut

Sheila
25th Feb 2024
Team Member: Clara
5.0
Appointment verified by salonspy

Had my first dry hair cut with Clara, salon is lively, friendly and relaxed and gorgeous! Clara cut my hair beautifully and I’m really pleased with it x

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Response from The Bespoke Hair Company

Dear Sheila,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you enjoyed your first dry hair cut with Clara. Our salon prides itself on creating a lively, friendly, and relaxed atmosphere for our clients to enjoy.

We are delighted that Clara was able to provide you with a beautifully cut hair, and we are even more pleased that you are happy with it. It means a lot to us that you had such a positive experience at our salon.

We hope to see you again in the future and we look forward to providing you with more exceptional hair services.

Warmly,
The team at The Bespoke Hair Company

Great experience.

Charlotte
20th Feb 2024
Team Member: Clara
5.0
Appointment verified by salonspy

Clara is an incredible stylist and super friendly, she made me feel so comfortable and at ease. She really listened to what I wanted and my hair looks amazing! Thank you so much, I have had so many compliments already!!

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Response from The Bespoke Hair Company

Hi Charlotte,

Thank you so much for the lovely review! We are thrilled to hear that Clara provided you with exceptional service and made you feel comfortable during your visit. We take pride in listening to our clients and delivering amazing results, and we're so glad you received many compliments on your hair. Clara is a valued member of our team and we will make sure she knows how much you appreciated her skills and friendliness.

Thank you again for your kind words and for choosing The Bespoke Hair Company. We can't wait to see you again for your next visit!

Warmly,
The team at The Bespoke Hair Company.

First visit to the salon

Pam Finch
9th Feb 2024
Team Member: Kate
5.0
Appointment verified by salonspy

Despite working through the challenge of a power cut, Kate gave me an exemplary and edgy short cut. The staff were all lovely. Friendly and calm given such a tricky afternoon! I’ll definitely be going again. Wonderful!!

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Response from The Bespoke Hair Company

Hi Pam!

Thank you so much for taking the time to leave such a kind review. We are so glad to hear that you had a great experience with Kate, even despite the power cut situation. Our team at The Bespoke Hair Company is always dedicated to providing exceptional results and a calm and friendly atmosphere for our clients.

We are thrilled to hear that you love your new short cut and the staff exceeded your expectations. We can't wait to see you again and continue to provide you with wonderful service. Thank you for choosing our salon!

Best regards,
The Team at The Bespoke Hair Company

The best !!!!

Monica
5th Feb 2024
Team Member: Chloe
5.0
Appointment verified by salonspy

Very friendly and welcoming , done a great job with my hair .
Would 10000% recommend

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Response from The Bespoke Hair Company

Hi Monica,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had a great experience at our salon and that you were happy with the result of your hair. It was a pleasure to have you as our guest and we appreciate your recommendation.

We pride ourselves in providing a warm and friendly atmosphere for all of our clients. It means a lot to us that you felt welcomed during your visit. Our team is dedicated to delivering exceptional services and we are happy to hear that we met your expectations.

Thank you again for your kind words, and we look forward to welcoming you back to our salon in the future.

Best regards,

The team at The Bespoke Hair Company

Scam service attitude from salon

Audrey
25th Jan 2024
2.0

Charged for extra service in a very sneaky way, appaling attitude to customer from the reception. Recommend to stay away. (Hair dresser was nice, due to the reception, never visiting again)

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Response from The Bespoke Hair Company

Hi Audrey,

We're so sorry to hear about your experience at our salon. We take the satisfaction of our customers very seriously and strive to provide top-quality service every time.

We apologize for any confusion or inconvenience caused by the extra charges. Our records do show that you had used one of our “recommend a friend”vouchers where it clearly states 50% off a cut and finish (not a dry cut) Our goal is always to be transparent and upfront with our pricing, and we apologize if that wasn't communicated clearly or was misunderstood.

We appreciate your kind words about our hairdresser and we're glad to hear that you had a positive experience with them. We'll make sure to address the issue to ensure that all of our customers feel valued and respected.

Thank you for bringing this to our attention.

Sincerely,

The team at The Bespoke Hair Company.

Fantastic salon

June Watkins
4th Jan 2024
Team Member: Abbie
5.0
Appointment verified by salonspy

Thoroughly impressed by the professionalism of the staff especially Abbie.walked in for an appointment and was seen straightaway.very friendly staff.so happy with my haircut ❤️

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5 star

Kat
1st Jan 2024
Team Member: Julie
5.0
Appointment verified by salonspy

I visited The Bespoke Hair Company for a well overdue hair cut since having my son, Julie as always was brilliant, she styled my hair how I wanted. She finished it beautifully with curls showing the length of nicely! She always makes me feel at ease and confident having my hair done I’d never trust anyone eles - Thank you

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Haircut

Katy Higginson
31st Dec 2023
Team Member: Amy
5.0
Appointment verified by salonspy

Lovely haircut by a brilliant hairdresser - thanks Amy for my haircut and advice about my hair !

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Best Curly Cut

Olivia
30th Dec 2023
Team Member: Amy
5.0
Appointment verified by salonspy

I have had a couple of curly specific haircuts and always left with a less than perfect haircut. At bespoke I was truly satisfied with my experience. I left with the exact look I was going for and with a better idea of the cut that had been done. Amy explained all the steps and the different products she was using, one of which I got a sample for which I thought was a lovely touch! I will certainly be back here!

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Amazing Salon!!!

Theresa
23rd Dec 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Wow !!! Had the most amazing cut & finish from Abbie !!! She gave me exactly what I asked for 👌absolutely over the moon , would 100% recommend and will definitely be returning 100% …. Thank you so much Abbie ♥️

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10/10

Lucy
17th Dec 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Abbie did exactly what I asked for with the colour and the cut. Sooo happy 😚 Also, the atmosphere in the salon was lovely and very welcoming!

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Response from The Bespoke Hair Company

Hi Lucy,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that Abbie was able to provide you with a great experience and meet your expectations for both your color and cut. We strive to create a warm and welcoming atmosphere for all of our clients, so it's wonderful to know that you felt that during your visit.

We appreciate your feedback and look forward to seeing you again in the future. Thank you for choosing our salon for your hair needs!

All the best from the team at The Bespoke Hair Company.

Amazing experienxe

Anonymous
10th Dec 2023
5.0

Amazing service by Julie, thank you so much for making me feel so welcome. All the girls in the salon were super attentive as soon as I walked in. I’ll definitely be coming back :)

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Response from The Bespoke Hair Company

Hi there,
We're so glad to hear that you enjoyed your experience with us at The Bespoke Hair Company. Julie is a great asset to the team and we love that she has made you feel so welcome.
We're sure you'll be back soon and we look forward to seeing you again.
If you have any questions please don't hesitate to get in touch with us.
Thanks for your review, and take care.
From the team at The Bespoke Hair Company

Excellent experience

Simona Saracut
9th Dec 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Very nice treat when I came in, coffe and mince pie. Babies was very nice , gentle a profesionist

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Response from The Bespoke Hair Company

Hi Simona,
Thank you for taking the time to leave such a great review of our salon. We are so pleased that you had a comfortable and enjoyable experience with us. We value our customer's satisfaction and are delighted to hear that our team was professional and accommodating. We strive to make all our customers feel welcome and look forward to seeing you again.

Warm wishes,
The team at The Bespoke Hair Company

Foils

Kirsty
1st Dec 2023
Team Member: Kate
5.0
Appointment verified by salonspy

Kate and Ellie provided a very good service. They were friendly and efficient and my visit to the salon was very pleasant.

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Response from The Bespoke Hair Company

Hi Kirsty,

Thank you so much for taking the time to submit your review. We are thrilled to hear that your visit to The Bespoke Hair Company was pleasant and that Kate and Ellie provided you with excellent service. It's always our aim to create a friendly and relaxed atmosphere in our salon, so we're glad you experienced this.

We appreciate you taking the time to share your thoughts with us and hope to welcome you back soon.

Warm regards,
The Team at The Bespoke Hair Company

Final assessment.

Anonymous
29th Nov 2023
Team Member: Chloe
5.0

Such a lovely girl with such a beautiful aura.
Was professional throughout .
Totally amazed by how she dealt with my before hair and the result she achieved .
Will definitely be visiting this stylist again and will be recommending her to family and friends .
Well done Chloe x

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Response from The Bespoke Hair Company

Thank you for your review and kind words about Chloe! We are so glad you were happy with the result and that you mentioned you will be recommending her to family and friends. We take great pride in the work Chloe and the rest of the team does. Thank you for choosing The Bespoke Hair Company and we look forward to your next visit. Regards, The Team at The Bespoke Hair Company.

A brilliant first-time experience

Chloe I’Anson
27th Oct 2023
Team Member: Kate
5.0
Appointment verified by salonspy

I was suggested The Bespoke Hair Company and Kate by my mum. I had been struggling to find a hairdresser within Malvern that was more affordable, regularly available, and was also able to do mullets and bright colours. My first experience was brilliant. The atmosphere was lovely, and Kate did a fantastic job. She was perhaps the first hairdresser I’ve been to that has really, genuinely paid attention to what I wanted. I’m so, so happy with my hair — I don’t think my mullet has ever looked so good. I will definitely be coming back!

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Response from The Bespoke Hair Company

Hi Chloe,
Thank you so much for taking the time to write us a review. We are delighted to hear that The Bespoke Hair Company was recommended by your mum and that you felt so comfortable when visiting. It is highly motivating for us to hear that Kate was able to do a fantastic job with your mullet cut - we truly strive to make sure all of our clients walk away happy with their results. We are very glad to hear that you were pleased with the atmosphere and attentiveness of our team. We hope to see you soon!

Warm Regards,
The Team at The Bespoke Hair Company

Abby is amazing

Donna-marie Robinson
26th Oct 2023
Team Member: Abbie
5.0

I came in knowing that I didn't want to be blonde but didn't know what to do. With patience and listening skills Abbie honed in on my conservative nature and came up with the best game plan. So out came browns/copper and bleach and three hours later my hair looked amazing. She was very specific knowing the cut I'd asked for as to where the blonde parts should be and I walked out head held high. And to top it off I am curly so in no way am I an easy customer. I would highly recommend Abbie, although young she has some serious talent. Get booking today

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Response from The Bespoke Hair Company

Hi Donna-marie,
Thank you for your kind words and review. We're so pleased that Abbie was able to understand your conservative nature and craft a hairstyle that perfectly suited you. Abbie is a great asset to our team, and it's clear that she has a lot of creativity and talent. We're very glad that you were able to walk away feeling pleased and confident.

The team at The Bespoke Hair Company appreciate your custom and we hope to see you back soon.

Best wishes,
The team at The Bespoke Hair Company

Curly cut

Penny
14th Oct 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Definitely recommend! I had my 1st curly cut with Abbie and my 1st hair cut in quite awhile! Abbie did a great job at cutting my thick curly hair with the curly cut technique. She also recommended their gorgeous dry hair shampoo & conditioner to help bring my curls to life 💚 thank you Abbie

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Response from The Bespoke Hair Company

Hi Penny,

That is great to hear that you had such a fantastic experience with Abbie at The Bespoke Hair Company. We are delighted that she was able to work her curly cutting magic on your thick curly hair.

We always love to see our customers leave feeling their best, and if a combination of Abbie's skills and our products can help to make that happen, then what more could we ask for?

Thank you for recommending us, we really appreciate the support and we strive to give the best service possible.

Kind regards,
Team at The Bespoke Hair Company

First visit to salon

Claire Vafiadis
9th Oct 2023
Team Member: Kate
5.0
Appointment verified by salonspy

Great ! Thank you for looking after me so well , I liked the airy spaciousness of the salon and appreciated the care and attention of everyone I met there . The kind receptionist who listened carefully to my request, the lovely young lady who washed my hair and Kate is absolutely excellent at styling and obviously has a huge knowledge and experience with hair ! Will be returning very soon ?❤️

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Response from The Bespoke Hair Company

Hi Claire,
Thank you so much for your kind review. We are delighted to hear you found the salon spacious and that our team looked after you so well. We pride ourselves on our exceptional service and it is wonderful to hear it was reflected in your visit. We are delighted to hear you will be returning soon.

We appreciate you taking the time to write a review and we look forward to seeing you in the salon again soon.

Take care and stay safe !

Signing off from the team at The Bespoke Hair Company

Great salon experience

Zoe
7th Oct 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Friendly professional service bespoke to my hair offered advice and pleased with outcome.

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Response from The Bespoke Hair Company

Hi Zoe,
Thank you for your kind words about The Bespoke Hair Company. We are delighted to hear that you appreciated the friendly and professional service we offered and that you are pleased with the outcome of your service. It is always a pleasure to meet customers like you who appreciate the bespoke service we strive to provide.
At The Bespoke Hair Company we're committed to making sure each and every customer is completely satisfied and your review helps motivate our team and confirms that we're achieving this.
Thank you again for taking the time to write this review and for choosing us for your hair needs.
We look forward to seeing you again in the near future.
Kind regards,
The team at The Bespoke Hair Company

Curly cut with Amy

Rosie
2nd Oct 2023
Team Member: Amy
5.0

I came in for my first ever curly cut with Amy, and it was such a lovely experience! The salon was beautiful, and Amy and the rest of the staff were very kind and helpful - they answered all of the questions I had for them! I will definitely be coming back :) Thank you for such a lovely hair cut!

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Response from The Bespoke Hair Company

Hi Rosie,

Thank you for taking the time to leave us such a kind and thoughtful review! We are delighted to hear that you had a good experience and that Amy and the rest of the team answered all of your questions! Our team at The Bespoke Hair Company always strive to provide the best quality haircuts and the best customer service and it is wonderful to hear that we achieved this on your visit!

We hope to see you back soon and we look forward to working with you to create your perfect hairstyle!

Thanks again, and all the best.

From the team at The Bespoke Hair Company.

Curly cut

Shelli
30th Sep 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Absolutly fantastic! I was instantly made to feel at ease, Abbie was very knowledgeable and friendly. Lovely service

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Response from The Bespoke Hair Company

Hi Shelli,

Thanks for your review - the team at The Bespoke Hair Company really appreciate it. We're so pleased that Abbie made you feel welcome and comfortable here, that's what we want for all our customers. It's always great to hear that Abbie has provided excellent customer service and advice.

We hope to see you back at The Bespoke Hair Company soon, thanks again!

Warm regards,
The team at The Bespoke Hair Company

Fantastic cut

Andrea
28th Sep 2023
5.0

Just got home and the first thing I want to do is tell everyone what an amazing experience
We all have what we want in our heads but the cut is never quite there, well I’m wrong, I explained what I wanted and the lovely KATE, yes I’m shouting her name out, did exactly and more what I asked for… I am so delighted with the short sharp choppy bob I asked for.
I will be back to see KATE without a doubt
In fact no more doubts

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Response from The Bespoke Hair Company

Hi Andrea,
Thank you so much for taking the time to share your great experience at the Bespoke Hair Company. We're pleased to hear that Kate did exactly what you asked for and happy that you love the new cut. It's wonderful when a customer is truly delighted with their hair.

We value all of the customers who visit us, and it's a priority for us to provide an excellent standard of service and a great experience. We’re glad that KATE was able to provide you with a hair transformation that leaves you feeling amazing.

We look forward to your return visit soon.

Thanks again,
The Team at The Bespoke Hair Company.

Curly Girl Transitioning to Grey!

Kaz
25th Aug 2023
Team Member: Kate
5.0
Appointment verified by salonspy

My hair is Afro European and has taken me years to get into good condition naturally. Decided to take a leap of faith and put my hair in someone else’s hands for an afternoon. Best decision ever! What a wonderful team and my stylist Kate is a complete professional. Put me at ease from the get go, with the help of her lovely assistant. So pleased with my hair, thank you very much, will be back soon for that “curly blow dry” ?

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Response from The Bespoke Hair Company

Hello Kaz,

We are glad to hear that you had a great time at The Bespoke Hair Company. Our team strives to make all of our clients feel looked after, and it’s wonderful to hear that Kate and her assistant made you feel at ease while taking great care of your hair. We are delighted that you love the results and we look forward to seeing you for your curly blow dry soon.

Thanks for choosing The Bespoke Hair Company,
The team at The Bespoke Hair Company

Lovely Experience

Abi
18th Aug 2023
Team Member: Abbie
5.0
Appointment verified by salonspy

Abbie was lovely, efficient but thorough with colouring my hair. Wash was relaxing with massage chairs. Ran out of time for cut, but deducted from cost so not an issue. Will be coming back.

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Response from The Bespoke Hair Company

Dear Abi,
Thank you so much for taking the time to review us. We're delighted to hear that you enjoyed your visit to the salon. Your kind words about Abbie mean a lot to all of us here and we'll be sure to pass on your appreciation. We're glad the massage chairs proved to be enjoyable and useful.

It's great that our team was able to accommodate a situation that ran out of time and you were able to recover your price. We appreciate your continued support and look forward to enhancing your look soon.

Warm regards,
The team at The Bespoke Hair Company

Great hair cut

Sue
14th Aug 2023
Team Member: Amy
5.0
Appointment verified by salonspy

I just popped in on the off-chance and got an appointment. So pleased with my haircut. Amy cut it just how I wanted. I got it discounted because I just popped in - and I got a 10,% off for my next appointment. I will definitely be going back ?

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Response from The Bespoke Hair Company

Hi Sue,
We're really pleased to hear that you had such a positive experience at The Bespoke Hair Company. Amy is an excellent hairdresser and so glad that she was able to give you such a great outcome. We always like to make sure our customers leave feeling great about their hair cut and style.
We are so grateful for your kind words and your custom. We always love to hear from our valued customers and will be more than happy to extend the 10% off on your next appointment with us.

Thanks again for your review, Sue.

Best wishes,
The team at The Bespoke Hair Company

Haircut by abbie

Grace Wholey
12th Aug 2023
Team Member: Abbie
4.5
Appointment verified by salonspy

Abbie is so friendly and I love the haircut! It’s exactly what I asked for and she made the experience very enjoyable :)

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Response from The Bespoke Hair Company

Hi Grace,

Thank you so much for your kind words about Abbie and for sharing your positive experience with us. We are delighted that you love your new haircut and that you enjoyed your visit to the salon. This is exactly the experience we strive to provide to each and every one of our customers.

Your feedback is so valuable to us so we really appreciate you taking the time to write your review.

Thank you again from the team at The Bespoke Hair Company and we look forward to welcoming you back in the near future.

Best wishes,
The Bespoke Hair Company Team

Excellent Salon

Julia
31st Jul 2023
Team Member: Kate
5.0

This is a very clean, bright, modern salon. It is comfortable and I definitely felt pampered. Really friendly staff, I had a hot drink as part of the service, which was lovely.
Kate cut my hair, I know her well, she is excellent. She cuts my fine hair very well and just as I like it.
I shall be back to see Kate at this wonderful salon.

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Response from The Bespoke Hair Company

Thank you for leaving us a lovely review

First visit for over two years !

Caroline Beard
28th Jul 2023
Team Member: Chloe
5.0
Appointment verified by salonspy

I had been chopping at my hair for over two years myself and it really was a mess. Chloe was amazing and totally transformed it. She was a lovely , friendly stylist that made me feel relaxed and I thoroughly enjoyed my visit to the salon. Even though I only had about three inches cut off everyone has noticed and commented on how nice and healthy my hair looks. I’m definitely going to stop doing my own hair from now on !

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Response from The Bespoke Hair Company

thank you for the lovely feedback. glad you enjoyed your experience with Chloe. see you again!

Bespoke by name Bespoke by nature

Elaine Smith
30th Jun 2023
Team Member: Sophie
5.0
Appointment verified by salonspy

At last I get the style I have been looking for, with Sophie listening to my request and definitely delivering exactly what I had asked for. Will be visiting again for definite! Thank you Bespoke Hair.

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Response from The Bespoke Hair Company

It was lovely to meet you Elaine, it’s great when we are able to make our clients feel so happy with their hair, yours did look fab. Thank you for your kind comments, we look forward to seeing you again.

Hair do with Amy

Rita Vehbi
25th Jun 2023
Team Member: Amy
4.5
Appointment verified by salonspy

Brilliant cut and style.
My hair is very in between at the moment

Colour and length…so I look foward to going back in a month or so.

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Response from The Bespoke Hair Company

Thank you for the lovely review!

Great friendly service

Maggie
23rd Jun 2023
Team Member: Chloe
5.0
Appointment verified by salonspy

Chloe dried and straightened my hair beautully.She was pleasant to chat to and I look forward to using Bespoke again.

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Response from The Bespoke Hair Company

Thank you for your kind review, Chloe is pleased to hear you are happy.

Haircut

Sophia
11th Jun 2023
Team Member: Amy
5.0
Appointment verified by salonspy

Haven’t had my hair done for nearly 2 years wasn’t really sure what I wanted but I love the style it is now

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Response from The Bespoke Hair Company

So pleased to hear Amy was able to help you with your new hairstyle, we hope to see you again in less than 2 years! Thank you.

Wednesday 17th May

Mary slater
18th May 2023
Team Member: Abbie
5.0

Just wanted to say how lovely Abbie was and the salon was lovely:)

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Response from The Bespoke Hair Company

Thank you Mary, it’s great to know our clients enjoy their experience in our salon.

Super

Maureen Heaney-Sykes
28th Apr 2023
Team Member: Sophie
5.0
Appointment verified by salonspy

Super haircut really pleased with how Sophie cut it.

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Response from The Bespoke Hair Company

How kind of you to say Maureen, enjoy your new haircut, see you again soon.