The Bespoke Hair Company

77 Church Street, Great Malvern, Worcestershire, WR14 2AE

About us

The Bespoke Hair Company is located on Church Street in the heart of Great Malvern. When our guests step in to our salon for the first time, their usual reaction is, “wow – what a great hair salon!”. Why not call in for a FREE, no obligation consultation and see for yourself what the talented team at The Bespoke Hair Company can do for you.

We welcome all our guests into our friendly and professional salon with it’s relaxed, light & airy atmosphere for you to receive a luxurious treatment and to escape for a little bit of time for yourself.

Our focus is extensively on ensuring that all of our clients feel special and instantly at ease.

Read more...

Opening hours

Monday 09:00 - 17:30
Tuesday 09:00 - 17:30
Wednesday 09:00 - 19:30
Thursday 09:00 - 18:00
Friday 09:00 - 17:30
Saturday 09:00 - 16:00
Sunday Closed

Services

Hair

Our work

Reviews

4.92
226 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great colour

Anne
27th Oct 2026
Team Member: Chloe
5.0
Appointment verified by salonspy

Chloe always listens carefully to what I want and then put a great colour onto my hair - the exact shade that I want and I leave the salon feeling a few years younger and more glamorous.

Service
Value
Result
Cleanliness
Atmosphere

Great Service!

Alice
25th Oct 2026
Team Member: GG
5.0
Appointment verified by salonspy

GG is such a great stylist! Very knowledgeable and so kind!

Service
Value
Result
Cleanliness
Atmosphere

Lovely hairdressers

Shirley kelly
25th Oct 2026
Team Member: Kate
5.0
Appointment verified by salonspy

Really good cut and colour advice, great hairdressers and lovely staff.

Service
Value
Result
Cleanliness
Atmosphere

Cut & Finish

Gill Missaoui
23rd Oct 2026
Team Member: Clara
5.0
Appointment verified by salonspy

Completely satisfied, with my cut and finish. Clara is always very patient and professional and listens attentively to my requirements.

Service
Value
Result
Cleanliness
Atmosphere

Cream of the Crop

Chreryl St George
23rd Oct 2026
Team Member: Kate
5.0
Appointment verified by salonspy

What can one say?! Everyone at the salon is friendly and go out of their way to make you feel welcome. Kate's cuts are superb and she really goes the extra mile to make sure you're happy with the result. I wouldn't go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere

⭐️⭐️⭐️⭐️⭐️

Carlie Whittaker-Ballard
23rd Oct 2026
Team Member: Anya
5.0

I can’t recommend Anya enough! She’s been cutting my hair for the last two years, and I honestly wouldn’t go anywhere else. She does an absolutely amazing job every single time, always listens to what I want, and makes sure I leave feeling happy and confident. Her attention to detail, skill, and consistency are second to none. It’s so hard to find someone you trust with your hair, but Anya is truly fantastic at what she does. If you’re looking for someone who will do an amazing job every time, I highly recommend her! 💇‍♀️❤️

Service
Value
Result
Cleanliness
Atmosphere

Bespoke hair

Jo
23rd Oct 2026
Team Member: Julie
5.0
Appointment verified by salonspy

Always a pleasure, always friendly and welcoming, great prices, attention to detail spot on. Cracking atmosphere,

Service
Value
Result
Cleanliness
Atmosphere

Top notch

Elaine Smith
22nd Oct 2026
Team Member: Clara
5.0
Appointment verified by salonspy

As always I received a nice welcome into the salon where Clara was ready to take me to the styling chair. I was asked if I would like a hot or cold drink during my visit. Clara asked me what I would like her to do today and I said just a dry cut which she did after listening to my exact wishes and executed it very well as always.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Elaine, thank you so much for your lovely review. We’re delighted to hear you felt welcomed and well looked after, and that Clara listened carefully to what you wanted for your dry cut. It’s always a pleasure to see you, and we’re so pleased you’re happy with your hair.

Warm wishes,
The team at The Bespoke Hair Company

Wet cut

Sue Logan
22nd Oct 2026
Team Member: Kate
5.0
Appointment verified by salonspy

Great styling and cut as always. Thank you Kate!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Thanks so much, Sue! We’re delighted you’re pleased with your cut and styling. Kate will be so happy to hear your lovely feedback. We really appreciate you taking the time to leave a review and look forward to welcoming you back soon.

The team at The Bespoke Hair Company

Hair cut

Sandra Wardman
22nd Oct 2026
Team Member: Clara
5.0
Appointment verified by salonspy

Clara is a lovely lady, very professional and good to chat to. She listened carefully to how I wanted my hair cut. Taking a little more off my fringe when I thought it was still too long. I find her cutting skills are perfect

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sandra, thank you so much for your lovely review. We’re delighted to hear that Clara made you feel comfortable and listened carefully to what you wanted. It’s wonderful to know you’re so pleased with your cut and that Clara got your fringe just right. We’ll be sure to pass your kind words on to her.

Warm wishes,
The team at The Bespoke Hair Company

One happy daughter!

Steph
22nd Oct 2026
Team Member: Anya
5.0
Appointment verified by salonspy

Anya was fantastic with my 12yo daughter who can feel quite anxious about haircuts; she listened really carefully, talked through the process clearly and adjusted things thoughtfully to make it a really comfortable, happy appointment. The cut itself is exactly what my daughter was hoping for - it will be Anya every time now! The salon felt really calm, so I could relax with my book too - a very positive visit.

Service
Value
Result
Cleanliness
Atmosphere

Highly recommend Anya and The Bespoke Hair Company

Kimberley MacKay
21st Oct 2026
Team Member: Anya
5.0

I have been to see Anya three times now, and I have been thoroughly happy with the service every single time. She works quickly and professionally, ensuring a seamless experience from start to finish. Her wet cut is fantastic value for money. I would recommend her to anyone looking for a haircut!

The salon itself is always clean and tidy, and I especially love the hair washing station with its dimmed blue lights and relaxing area.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Kimberley,

Thank you so much for your lovely review and for choosing Anya time and again. We’re delighted to hear you’ve been so happy with your cuts and that you find her service professional, efficient and great value.

It’s also wonderful to know you enjoy the relaxing atmosphere at our hair washing station – those little moments of calm matter to us! We truly appreciate your recommendation and look forward to welcoming you back soon.

Warm wishes,
The team at The Bespoke Hair Company

Love my hair!

Lucy
21st Oct 2026
Team Member: Kate
5.0
Appointment verified by salonspy

It’s really scary when you have to change hairdressers (mine moved away) but from the moment I walked into the salon and met Kate I felt instantly at ease!

Not only was she lovely but she is an incredible hairdresser too!

When you short hair the line between cool and frumpy is a fine one but Kate is an artist and I have hair so cool it’s amazing! 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Lucy,

Thank you so much for your lovely review! We completely understand how daunting it can be to change hairdressers, so we’re delighted Kate made you feel at ease from the moment you arrived. She’ll be over the moon to hear how much you love your new cut – cool, amazing hair is exactly what we love to create! 😊

We look forward to welcoming you back soon.

The team at The Bespoke Hair Company

Lovely service

Jennifer Goldman
21st Oct 2026
Team Member: Kate
5.0
Appointment verified by salonspy

Very professional cut. Understood what I wanted and delivered. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Jennifer, thank you so much for your lovely review. We’re delighted you were pleased with your cut and that we understood exactly what you were after. It means a lot to hear you felt well looked after, and we hope to see you again soon.

The team at The Bespoke Hair Company

Thank you

Janet Aston
21st Oct 2026
Team Member: Clara
5.0
Appointment verified by salonspy

Thank you for all your advice and knowledge of hair colouring, styling etc. I get a lot of compliments from people so this is to you Clara from a very happy customer

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Janet, thank you so much for your lovely review. We’re delighted to hear you’re so happy with your colour and styling, and that you’re receiving lots of compliments! Clara will be thrilled to know her advice and expertise have made such a difference. We really appreciate you taking the time to share your experience.

Warm wishes,
The team at The Bespoke Hair Company

Love my hair

21st Oct 2026
Team Member: Hannah
5.0
Appointment verified by salonspy

Another great visit to Bespoke. My stylist Hannah is the best ever and so lovely to chat to.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Thank you so much for your lovely review! We’re delighted you had another great visit with us. Hannah will be thrilled to hear how much you enjoy your appointments and chats with her. We really appreciate your continued support and look forward to welcoming you back soon!

The team at The Bespoke Hair Company

Cut and finish with Anya

Daisy
20th Oct 2026
Team Member: Anya
5.0
Appointment verified by salonspy

I had a lovely cut and finish with Anya, she was so friendly and welcoming. She was able to help give suggestions on what she thought would look best with my hair and has made me really happy with the outcome . Will definitely be booking again!

Service
Value
Result
Cleanliness
Atmosphere

Great same day service

Lisa
18th Oct 2026
Team Member: GG
5.0
Appointment verified by salonspy

Great cut from GG and a lovely blow dry - just what I wanted. She was friendly and professional. Great to book in on the day too with no hassle.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Lisa, thank you so much for your lovely review. We’re delighted GG gave you the cut and blow dry you wanted, and that you found her friendly and professional. It’s great to hear we could fit you in on the day with no fuss too. We’ll be sure to pass your kind words on to GG, and we look forward to welcoming you back soon!

The team at The Bespoke Hair Company

Happy client

Annette Ralph
6th Oct 2026
Team Member: Harriet
5.0
Appointment verified by salonspy

Harriet coloured my hair in a training session it was very well done with confidence and I have had many coments on how nice it is

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Annette, thank you so much for your lovely review. We’re delighted to hear you were pleased with your colour and that Harriet made you feel confident during her training session. It’s wonderful that you’ve received so many compliments too! We’ll be sure to pass your kind words on to Harriet.

Best wishes,
The team at The Bespoke Hair Company

Highly recommended professional hairdresser

Laura Burge
6th Oct 2026
Team Member: Julie
5.0
Appointment verified by salonspy

Julie is always very professional and listens to exactly what you want but uses her knowledge to advise what is best which gives the best results! I am always so happy with my colour and cut!
The salon is always very welcoming, clean and tidy and all staff are so lovely.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Laura, thank you so much for your lovely review. We’re delighted to hear how happy you are,and that Julie’s advice and attention to what you want make each visit such a positive experience. It also means a lot to know you find the salon welcoming, clean and tidy, and that our team helps you feel at ease. We truly appreciate your kind words and look forward to seeing you again soon!

The team at The Bespoke Hair Company

Great haircut

Emma
20th Sep 2026
Team Member: Hannah
5.0
Appointment verified by salonspy

Called to see if salon could squeeze me in last min and they did . Lovely experience, great staff and really happy with my hair cut . Will be back for sure

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Emma, thanks so much for your lovely review! We’re so glad we could fit you in at short notice and that you enjoyed your experience with us. It’s wonderful to hear you were happy with your haircut and found the team welcoming. We look forward to seeing you again soon!

The team at The Bespoke Hair Company

Happy

Sue Metcalfe
17th Sep 2026
Team Member: Hannah
4.0
Appointment verified by salonspy

Really pleased with my new cut. Hanna was lovely & gave me lots a suggestions on the style.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sue, thank you so much for your lovely review! We’re delighted you’re pleased with your new cut. Hannah will be so happy to hear that you enjoyed your appointment and found her styling suggestions helpful. We look forward to welcoming you back soon!

The team at The Bespoke Hair Company

Good experience

Tara
10th Sep 2026
Team Member: Hannah
5.0
Appointment verified by salonspy

Great bouncy blow dry. Very happy customer.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Tara,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a great experience with your bouncy blow dry. It means a lot to us that you left as a happy customer.

Our team at The Bespoke Hair Company is committed to providing quality service and we are glad that we were able to achieve this for you. Your satisfaction is our top priority and we are always here to help you achieve your desired look.

Thank you again for choosing our salon and we look forward to seeing you again in the future.

The Team at The Bespoke Hair Company

Lovely first experience

Elise
28th Aug 2026
Team Member: Anya
5.0
Appointment verified by salonspy

I had a lovely dry cut with Anya on my first visit. She was so welcoming and took the time to explain everything thoroughly, making sure I understood the process and was happy with what we were doing. I’m really pleased with the result and would definitely recommend Anya. Thank you for such a lovely experience!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Elise,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a lovely experience with Anya during your first visit. We are glad she took the time to explain everything thoroughly and make sure you were happy with the process.

We are also delighted to know that you are pleased with the result of your dry cut and would definitely recommend Anya. It means a lot to us that you had a great experience at our salon.

Thank you once again for your kind words, Elise. We look forward to seeing you again!

Best,
The Team at The Bespoke Hair Company

Worth each penny

Marichen Absalom
25th Aug 2026
Team Member: Clara
4.5
Appointment verified by salonspy

Amazing first experience and was lovely getting to meet the great team

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Marichen,

Thank you for leaving us a wonderful review! We are so happy to hear that you had an amazing first experience at our salon and that you enjoyed meeting our team. We strive to provide a welcoming and comfortable atmosphere for all of our clients.

We hope to see you again soon for your next hair appointment. If there is anything specific you would like for us to do during your next visit, please don't hesitate to let us know. Our team is always here to make sure you leave feeling your best.

Thank you once again for choosing us for your hair needs.

Best,
The Bespoke Hair Company Team

Fantastic cut !

Anonymous
11th Aug 2026
5.0

Clara took wonderful care of me during my first visit to the salon, and I couldn’t be more pleased with my cut & style. Already looking forward to my next visit !

Service
Value
Result
Cleanliness
Atmosphere

Best cut and colour I've ever had

Hannah Patiulu
8th Aug 2026
Team Member: Clara
5.0

Clara is such a telented hair dresser and is such a lovely person. I went from long to short and bleached to auburn and it looks amazing. I wasnt sure about various things but Clara really listened and used her experience and lovely personality to guide me and put my mind at rest. The result is amazing my hair looks great and I feel like a new person thank you! Clara has over a decade of experience and it really shows. I was feeling like my hair didnt suit me, she used her experience to help me find a colour and cut that really suits me and I feel like me again. I was undecided on wether to have a fringe and she was so patient with me while I decided I never felt rushed or like an inconvenience. Her colour and cutting skills are amazing I cant reccomend her enough.
There was also training going on in the salon when I was there so if your looking for somewhere that keeps up to date with the latest training and hair trends I think any of the girls in the salon would be great to go to.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Hannah,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a fantastic experience with our talented hair stylist, Clara. We are glad that she was able to listen to your concerns and use her expertise to guide you in achieving the perfect hair transformation. It is always our goal to make our clients feel comfortable and at ease during their appointments.

We are happy to hear that you are pleased with your new haircut and color. We are certainly lucky to have Clara on our team, with over a decade of experience, her skills truly shine. We always strive to keep up with the latest training and hair trends, so we are glad that you noticed that during your visit.

Thank you again for choosing us and we hope to see you again soon.

Best,
The team at The Bespoke Hair Company

Restyle at a new salon.

Sharon
14th Jul 2026
Team Member: Chloe
5.0
Appointment verified by salonspy

Visited the salon after enquiring on the day if they had a gap.
They fitted me in and I was very impressed with the service and loved the new haircut. Thanks - I will be returning. Xx

Service
Value
Result
Cleanliness
Atmosphere

Fantastic experience

Sam
11th Jul 2026
Team Member: Hannah
5.0

Having not had a haircut for a few years I booked an appointment with Hannah.
Hannah is fantastic. Passionate about what she does and really understands long hair and what the client needs. . Also the salon has such a positive vibe. So pleased I found this place.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sam,

Thank you so much for the kind review! We are thrilled to hear that you had a fantastic experience at our salon with Hannah. We truly pride ourselves on having a passionate and knowledgeable team who are dedicated to understanding our clients' needs, especially with long hair. We are also happy to hear that our positive vibe left a lasting impression on you. It was a pleasure having you as a client and we appreciate you choosing us for your first haircut in a while.

Thank you again for the feedback, it means a lot to us. We hope to see you again soon at The Bespoke Hair Company.

Warm regards,
The Team at The Bespoke Hair Company

Highly recommend!

Helen
6th Jul 2026
Team Member: Clara
5.0
Appointment verified by salonspy

Clara was such a lovely stylist. Carefully explained everything & styled my hair just now I wanted it! Got several compliments on my night out 😎

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Helen,

Thank you for your kind words about Clara! We're so glad that she was able to exceed your expectations and give you the perfect hairstyle for your night out. We will make sure to pass on your compliments to her.

We always strive to provide excellent service and it's great to hear that you received multiple compliments on your hair. We hope that you continue to visit us for your hair needs and please don't hesitate to let us know if there is anything else we can do to make your experience even better.

Best wishes,
The Team at The Bespoke Hair Company

Excellent

Kathy Blampied
16th Apr 2026
Team Member: Clara
5.0
Appointment verified by salonspy

An unexpected extended stay in Malvern meant i needed a hair appointment. Clara did an excellent job of my hair .

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Kathy,

Thank you so much for taking the time to leave a review for us! We're glad to hear that Clara did an excellent job on your hair during your unexpected extended stay in Malvern. We strive to provide top-notch services to all of our clients, and it's always great to hear when we've succeeded.

Please don't hesitate to come back and see us again if you're in the area. We'd love to have you back at The Bespoke Hair Company for another fantastic appointment.

Warmly,
The team at The Bespoke Hair Company

Relaxed Bespoke Service

Tracey Stevenson
27th Mar 2026
Team Member: Kate
5.0
Appointment verified by salonspy

Relaxed environment, lovely massage chair whilst having hair shampoo & condition
Excellent Insight products used & a super cut from Kate hair felt AMAZING 🤩 Highly recommended looking forward to next appointment in six weeks !!
THANK YOU

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Tracey!

Thank you for taking the time to leave us such a lovely review. We are delighted to hear that you enjoyed our relaxed environment and the massage chair during your hair service. We also take pride in using excellent Insight products to give you the best results.

We are thrilled to know that Kate gave you a superb haircut leaving your hair feeling amazing. We appreciate your recommendation and we are excited to have you back for your next appointment in six weeks. Thank you for choosing us and we can't wait to pamper you again!

Warmest regards from the team at The Bespoke Hair Company

Funky hair cut

Sue Logan
27th Feb 2026
Team Member: Kate
5.0

Was fitted in at very short notice to have my hair cut. A very friendly salon, lovely atmosphere.
Kate gave me just the cut I needed after a shampoo and head massage. Left feeling like a million dollars! Thank you

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sue,

Thank you so much for taking the time to share your experience at our salon with us. We are delighted to hear that you had a great time with us and that Kate was able to give you the perfect cut you were looking for. We take great pride in providing a warm and friendly atmosphere for all our clients, and it's wonderful to know that you enjoyed it.

Our team at The Bespoke Hair Company is committed to providing our clients with the best services and making them feel like a million dollars after their visit. It's lovely to receive such positive feedback and we hope to have the pleasure of welcoming you back in the near future.

Warm regards,

The team at The Bespoke Hair Company

Unprofessional Front of House Staff

Laura
21st Feb 2026
3.0

Unfortunately I would not recommend, purely based on the rude and unprofessional front of house staff member, named Lizzie, who seems to think its acceptable to blame her incompetence on customers.

I enquired simply asking "to book a haircut for my 4yo son". Lizzie promoted an "on the day offer" and booked us in for a couple of hours later.

Upon arrival, the stylist was unable to do the haircut as she was not trained to use clippers, so we were reallocated to Hannah who did do a nice cut and was very friendly. I was told the price would remain the same as orginally quoted because of their booking error.

Upon paying and leaving, I was met with rudeness from Lizzie, who wanted to charge us more and told me "well it was your mistake, not mine". Going on to say that I should have informed her that we would require a "razor and scissor cut" which would have enabled her to know that my FOUR YEAR OLD should be charged a "gents appointment" - which I can only assume is an adult mens. I explained that she did not ask that question, and asked how I, as a customer, could be expected to quote that upon booking. I've never had to this with our previous salon.

She replied "well, he is your son so its your job" to which I responded "you are the 'bespoke' hair experts - isn't it your job to know what questions to ask?". There was more argument from Lizzie, and I just left. I was shocked that this is how she feels is acceptable to treat customers - especially after reading the team profiles on the website which do not reflect our experience.

Unfortunately Lizzies rudeness and unprofessional attitude outweighed any positives from the experience, and I would not recommend this salon.

Service
Value
Result
Cleanliness
Atmosphere

In need of a tidy up

Julie Hopkins
13th Feb 2026
Team Member: Anya
4.5
Appointment verified by salonspy

Anya was very lovely, very professional. Listen to my wishes and took notice of the photo shots of the style I liked.
Chatty but not too chatty, just right.
Thankyou, I am very happy.
Nothing to do with Anya, no toilets available, told they were blocked, not really good enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Julie,

Thank you so much for taking the time to share your experience with us. We're delighted to hear that you had a great time at our salon. Anya is a valuable member of our team and we're glad she was able to listen to your wishes and give you the perfect style. We're also happy to hear that she was able to strike the right balance between being chatty and professional.

As we did on the appointment we apologize for the inconvenience caused by the toilets being blocked. This is certainly not reflective of the high standards we aim to maintain, it was just unfortunate you were one of the first of the day and the plumber was literally on his way to fix it, it was promptly fixed within the morning.

Thank you once again for choosing us for your hair services. We truly appreciate your support and we hope to see you again soon.

Best regards,
The team at The Bespoke Hair Company

fabulous

Wendy Dickinson
12th Feb 2026
Team Member: Hannah
5.0
Appointment verified by salonspy

My daughter and I needed to try a new SALON as we were left a little deflated with our last one, GG made our appointment for the both of us she was so professional upon our booking as was Hannah our stylist thank you so much for looking after the both of us ❤️ Wendy

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Dear Wendy,

Thank you so much for your kind words about our salon. We are so glad that you and your daughter had a positive experience with both GG and Hannah. We strive to provide professional and attentive service to all of our clients, and we are thrilled to hear that we were able to make your visit a great one.

We understand that finding a new salon can be a daunting experience, and we are grateful that you chose us. We hope to have the opportunity to continue providing you both with wonderful hair services in the future.

Sincerely,
The team at The Bespoke Hair Company

Hair Put Up

Genelle
7th Feb 2026
Team Member: Anya
5.0

Anya styled my hair for a special occasion and did an incredible job. She was professional, polite, and gave great guidance on what would work best. The end result was stunning and lasted perfectly — I highly recommend her.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Genelle! We are thrilled to hear that you had such a positive experience at our salon. Anya is an incredible stylist and we are so glad she was able to make your special occasion even more memorable with her professional, polite, and knowledgeable approach. We will make sure to pass your kind words onto her. Thank you for recommending our salon, we truly appreciate it. We look forward to seeing you again in the future! Best, The team at The Bespoke Hair Company.

Anya!

Carlie
6th Feb 2026
Team Member: Anya
5.0

Anya was incredibly friendly when doing my hair, talked me through the whole process and made me feel at ease throughout, she didn’t rush, took her time and I had fabulous results! Have been going to her for over a year now and wouldn’t go anywhere else!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Carlie,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that you had a positive experience with Anya! Our team takes great pride in providing exceptional service and making our clients feel comfortable during their visits.

We are also happy to hear that you have been coming to our salon for over a year now. We truly appreciate your loyalty and trust in our services. It means a lot to us.

Thank you again for your kind words and we look forward to seeing you at your next appointment.

Best wishes from the team at The Bespoke Hair Company

Lovely, friendly salon

Paula
6th Feb 2026
Team Member: Anya
5.0

Anya is very friendly, confident, always listens & advises me on colours & styles. I also feel very relaxed throughout the service & leave the salon feeling amazing.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Paula,

Thank you so much for taking the time to leave us such a kind review. We are thrilled to hear that you had such a positive experience with our stylist, Anya. Our team strives to ensure that every client feels comfortable and listened to during their time with us.

We are happy to hear that you were pleased with the advice and suggestions given by Anya for your colors and styles. It's our goal to help each client achieve their desired look and feel confident in their hair.

We are also glad to know that you left our salon feeling relaxed and amazing. Your satisfaction is our top priority, and we're so grateful to have been a part of making you feel great.

Thank you again, Paula. We look forward to welcoming you back to our salon in the future.

Best,
The team at The Bespoke Hair Company

Excellent Experience

Kate M
4th Feb 2026
Team Member: Anya
5.0

I have been using this salon since the Covid lock down, & go every 4 weeks to have my roots done. I have been looked after by Clara, Chloe, and for the last year or so by Anya. I have to say that I am genuinely impressed by the salon - the booking system is efficient and works, the products they use seem excellent and of a high quality, the staff are friendly and very professional, & the prices seem reasonable and comparable to other salons. I don't have my 'bob' cut at Bespoke, as I have been going to the same stylist in Birmingham for many years, but I have heard positive things from friends & neighbours, and will probably switch over soon as driving to my current stylist is increasingly problematic! I am an all round satisfied customer at Bespike, and would be very happy to recommend the salon to anyone.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Kate,

Thank you so much for your lovely review! We are thrilled to hear that you have had a positive experience with our salon. Our team always strives to provide top-notch services and we are glad that our booking system, products, and staff have met your expectations.

We are delighted that you have been looked after by our talented stylists - Clara, Chloe, and Anya. They are truly dedicated to their craft and we will make sure to pass your kind words onto them. We appreciate your loyalty and we are more than happy to accommodate your hair needs.

Thank you for considering us for your future hairdressing needs. We would love to have you as a regular client at our salon! If there is anything else we can do to make your experience with us even better, please don't hesitate to let us know.

Best regards,
The team at The Bespoke Hair Company

Excellent experience

Elaine Darnbrough
7th Jan 2026
Team Member: Clara
5.0
Appointment verified by salonspy

Clara was amazing! The colour and cut that I received was fantastic. Clara listened to what I wanted and did exactly what I’d asked her to do. I couldn’t recommend her highly enough.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Dear Elaine,

Thank you so much for taking the time to leave such a lovely review for Clara. We are thrilled to hear that you had a fantastic experience with her at our salon. Our team here at The Bespoke Hair Company always strives to listen to our clients' needs and deliver exactly what they want. We are glad that Clara was able to do just that for you.

We greatly appreciate your recommendation and we hope to see you back at our salon again soon. Thank you again for your feedback, it truly means a lot to us.

Best regards,
The Team at The Bespoke Hair Company

First time!

Sara Courtney
12th Dec 2025
Team Member: Kate
5.0
Appointment verified by salonspy

Great experience with Kate. A lovely person and wonderful stylist. Very happy with every aspect of visit and will be returning next year. Thank you 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sara,

Thank you so much for taking the time to leave such a kind review for your recent visit with Kate at our salon. We are thrilled to hear that you had a great experience and were happy with all aspects of your visit. Kate truly is a wonderful stylist and we are lucky to have her as part of our team.

We look forward to welcoming you back next year and providing you with another excellent experience. Thank you for choosing our salon and for your support.

Take care,
The Bespoke Hair Company team

Brilliant Salon, lovely results!

Julia
12th Nov 2025
Team Member: Chloe
5.0
Appointment verified by salonspy

Friendly salon. Chloe took the time to discuss colour and cut. She was creative, and did a fantastic job. I am super pleased with my new hair. Thank you.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Julia,

Thank you so much for taking the time to leave us a lovely review! We are thrilled to hear that you enjoyed your experience at our salon, and that Chloe was able to give you the perfect color and cut. Our team takes great pride in being able to provide creative and personalized services to all of our clients.

We are so happy to know that you are pleased with your new hair. Your satisfaction is always our top priority, and we are grateful for your kind words. Thank you for choosing us for your hair needs.

Take care,

The team at The Bespoke Hair Company

Impromptu haircut

Christina
9th Nov 2025
Team Member: Chloe
5.0
Appointment verified by salonspy

Popped into the salon on a trip to Malvern. Brilliant haircut. Stylist Chloe really listened to what I said. I will be back. Thank you Chloe.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Christina,

Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you had a brilliant haircut with our stylist Chloe during your trip to Malvern. We're so glad that Chloe took the time to listen to your preferences and provide you with a great result.

We can't wait to welcome you back to our salon in the future, and we'll be sure to pass along your compliments to Chloe. Thank you again for choosing our salon and we look forward to seeing you soon!

Best regards,

The team at The Bespoke Hair Company

Excellent Experience

Sharon
21st Oct 2025
Team Member: Hannah
5.0

Thank you so much to Hannah today. She took time to explain to me about the colours and I came away delighted with the result. Hannah made the whole experience lovely and relaxing.

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sharon,

Thank you for taking the time to leave such a lovely review for Hannah. We're thrilled to hear that she provided you with a top-notch experience and that you were delighted with your hair colour. We strive to make sure our clients feel relaxed during their visit, and it sounds like Hannah achieved exactly that.

We really appreciate your kind words and are glad that you enjoyed your time with us. We hope to have the pleasure of seeing you again soon for your next hair transformation!

Best wishes,

The team at The Bespoke Hair Company

First visit

Annie Cox
19th Oct 2025
Team Member: Hannah
5.0
Appointment verified by salonspy

I was really impressed with Hannah and her expertise of cutting my hair for the first time

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Dear Annie,

Thank you so much for your kind review! We are thrilled to hear that you were impressed with Hannah's expertise in cutting your hair. We are always striving to provide top-notch services to our clients and we're glad to know that we were able to achieve that with you. We hope you left our salon feeling satisfied and confident with your new hairstyle.

We are grateful for your support and hope to see you again soon at The Bespoke Hair Company.

Warm regards,
The team at The Bespoke Hair Company

Wonderful!

Helen Powell
15th Oct 2025
Team Member: Clara
5.0
Appointment verified by salonspy

No appointment, walked in and within half an hour was sitting in the chair having my hair cut.
Clara was great-listened to my suggestions and offered other ideas.
Really friendly staff, spotlessly clean salon and excellent service.
Thank you!

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Dear Helen,

Thank you so much for taking the time to leave such a lovely review for our salon. We are thrilled to hear that you enjoyed your experience with us and that Clara was able to provide you with a great haircut. Our team takes pride in listening to our clients' suggestions and offering creative ideas to achieve their desired look.

We are also delighted that you found our staff to be friendly and our salon to be spotlessly clean. Providing excellent service is always our top priority, and we are happy to know that we have met your expectations. Your kind words mean a lot to us, and we look forward to having you back at our salon in the future.

Best Regards,
The team at The Bespoke Hair Company

Great experience

Amy
12th Oct 2025
5.0
Appointment verified by salonspy

Gg was very friendly and made me feel really comfortable, my hair looked great too. Will be back! X

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Dear Amy,

Thank you for taking the time to write such a kind review. We are so glad to hear that your experience at our salon was a positive one. It's great to know that Gg was able to make you feel at ease and that you left with a great hairstyle.

We are always striving to provide a comfortable and welcoming atmosphere for our clients, and it makes us so happy to hear that we succeeded with you. We can't wait to have you back in our salon again!

Thank you for choosing our salon, Amy. We look forward to seeing you again soon.

Best,
The Team at The Bespoke Hair Company

New style

Sue Kirby
24th Sep 2025
Team Member: Clara
5.0
Appointment verified by salonspy

First visit to the salon was very pleasant, staff and surroundings, I went for a new choppy look the assistant was very nice , I will definitely be back and will recommend to others

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Sue,

Thank you so much for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience during your first visit to our salon. Our team strives to create a welcoming and comfortable atmosphere for all our guests.

We are also glad to hear that you were happy with your new choppy look and that our assistant was able to assist you in achieving the perfect style. We always aim to provide top-notch services to our clients, and your words of recommendation mean a lot to us.

Thank you again for choosing our salon, and we can't wait to see you again soon!

Warmly,

The team at The Bespoke Hair Company

Great service

Karen H
22nd Sep 2025
Team Member: Hannah
5.0
Appointment verified by salonspy

Very pleased with colour and service

Service
Value
Result
Cleanliness
Atmosphere
Response from The Bespoke Hair Company

Hi Karen,

Thank you so much for taking the time to leave us a review! We are delighted to hear that you were pleased with both the colour and service you received at our salon.

Our team strives to provide the best experience for our clients and it means a lot to us when we receive positive feedback like yours.

We hope to see you again soon for your next appointment.

Warmly,
The team at The Bespoke Hair Company