The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
246 verified reviews
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First time, first class

Sophie Parker
31st Oct 2025
Team Member: Ellie-May
5.0

I had a really fab time at The Chapel. Ellie took a lot of care to hear what I wanted from my haircut and I am so pleased with it. I've found a new favourite salon and stylist, thank you.

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Top

Maria
30th Oct 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

I went in for a cut and I have explained my needs. Well, Lucy was kind and she has arrived to my expectations. Well done!! 😊😊

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Absolutely gem! Fantastic experience

TP
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From start to finish my experience was fantastic. The ethos, cosy feel and layout were thoughtfully designed to create a welcoming experience. Ellie was so lovely, engaging and understood what I wanted, advising and suggesting options when I wasn't sure myself - thank you for such a lovely cut. Would definitely recommend her and The Chapel!

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excellent hairdresser

Kay
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

A wonderful first experience at the chapel. Will come again

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Understated Excellence

Raymond
26th Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

The salon is beautiful appointed with a welcoming and relaxed atmosphere.

First class service and cut from Mark, it very evident that his career has been in several top salons.

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Great haircut and excellent experience

Joanna
23rd Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I used to hate having my haircut but not now! Mark is brilliant with hair and really easy to talk to. I am often complimented on my hair when I have had it cut. The all round experience is wonderful a feels like a treat to myself.

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Excellent

Mylene Powell
22nd Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

As usual my haircut by Sarah was perfect. I have never had such a good hairdresser and followed her from her previous job. It's always as I want and expect. Having been in the past to some of London top hairdressers..none achieved this.

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Best haircut in a long time!

Laura
19th Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I was nervous about this haircut as my hair is curly and have had bad experiences in the past. Sarah was brilliant, listened to my worries and exceeded my expectations! I got the haircut i wanted and happy to have found a new place in Horsham where I can return.

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Disappointed

Lindsy
18th Oct 2025
2.0
Appointment verified by Phorest

Left disappointed and underwhelmed - I was left feeling like an experiment as stylist seemed completely clueless in how to cut and dry curly hair. Left with flattened curls and a halo of frizz

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Exceeded expectations

Nisha Holdstock
15th Oct 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie has been my hairdresser for a few years. Everytime I have my hair cut Mollie does exactly what I have requested with plenty of advise and suggestions to make sure I leave feeling & looking amazing. On this occasion I brought a new style to her and she completely surpassed my expectations by making it look even better than I could imagine. Such a talent and a wonderful person too!

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Response from The Chapel Hairdressers - Horsham

Nisha, we couldn't love your note more - thank you for spreading such joy for Mollie. Trying out a new style takes such trust and knowing that you're in the safest, most talented hands makes this possible, knowing that it will look + feel fabulous.

Enjoy your beautiful hair, see you // olivia

My first visit to the Chapel

Sarah Dudley
15th Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Wow! From first entering the Chapel , I knew that the experience would be unlike any other salon I'd visited. Your initial feeling is of space , calm and incredibly welcoming . There's none of the usual hustle and bustle that you normally find in hairdressers. Your hairdresser has one guest (you) and for your allocated time there that's the only person who attends to you ... There's not a queue of people sat waiting ... it's just you and your hairdresser, which is just so refreshing . You feel special and that your feelings matter and count ... and you definitely don't feel that you're on that "Next"
conveyor belt. I was met by Molly initially , super friendly and lovely making me an Earl Grey (yesss) whilst I waited for(super) Sarah to cut my hair ... also caught up with Heidi the hostess with the mostest , she just makes you feel so at home and comfortable.
I have short hair so I like a good precision cut and Sarah definitely didn't disappoint . A superb cut with so much time taken ...constantly asking if I was happy and discussing the finer points ( pardon the pun) of the cut .... Brilliant... fantastic result and have booked my next appointment. A thoroughly relaxing, therapeutic experience. Thank you all !

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Response from The Chapel Hairdressers - Horsham

Sarah, your words and thoughts bring such joy to every single one of us at The Chapel.
Hearing you describe your time with us sums up everything we care very deeply about.
So thank you taking the time to share your thoughts + for choosing us so that Sarah can work her magic.
With best wishes from us all // olivia

Pin curl review

Ella
12th Oct 2025
5.0

I had Lucy do my hair into pin curls for an event I had on Saturday night and I honestly couldn’t have been happier with the outcome of how my hair looked and how It stayed all night. Lucy was so lovely and I can’t thank her enough for her incredible work!
Highly recommend you guys to anyone !

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Response from The Chapel Hairdressers - Horsham

We're so happy hearing about your beautiful hair with Lucy. Thank you for taking the time to share your amazing recommendation and spreading the word, it means so much to us all.
With our best wishes // olivia

Appointment with Lucy

Lia Thompson
10th Oct 2025
5.0
Appointment verified by salonspy

Lucy is absolutely perfect every time, she listens to exactly what I want and does it perfectly!
She’s knowledgeable and always so friendly. It’s always nice to catch up with an old friend!!

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good hair cut

maggie
4th Oct 2025
Team Member: Ellie-May
5.0

my stylist took the time to listen to me , she checked my current style and suggested improvements. Ellie had a very gentle manner throughout.

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Lovely visit

Julie Moore
3rd Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

1st time with Ellie, but a lovely session and great cut! Thank you!

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Always great!

Sarah
1st Oct 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

I love coming to have my hair cut at The Chapel. Mollie does a wonderful job every time, she listens to what I'm after, adds her own suggestions and gives me plenty of opportunity to change things as we go. I wouldn't go anywhere else :)

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A wonderful experience every time

Fiona rocks
1st Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

From the moment you walk through the door staff pamper you in the perfect setting of the Chapel.
Mark is a very talented hairdresser , with a wonderful vision as to what will suit you .
Lovely conversations if you want to talk combined with very peaceful times .

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Cut and colour with Mark

Linzi Edrich
30th Sep 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Thank you for a lovely experience. The salon is beautiful, and so relaxing. Mark has done a fabulous job on my colour. Cut and blow is wonderful too. I will be back!

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Thank you Mark!

Sue
28th Sep 2025
Team Member: Mark
5.0

Lovely hair cut by Mark. I'm so pleased with my fringe! The new products are great too. I bought the volume shampoo and Thick Trick spray, they do as they say. All the staff were as lovely as ever. See you all soon. Sue x

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Visiting Horsham

Arlette Marsden
27th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

I booked as I needed my hair done for a party in Horsham. As I travelled from a holiday straight to this party. I looked you up and loved the look of the salon. I received a lovely welcome as I arrived and made to feel very relaxed as I’d not been before. Very happy with Ellie and she did my hair just as I wanted.

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Hair wizardry at its best

Sarah
25th Sep 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

From the moment you walk through the doors the experience is nothing short of perfect. The salon is stunning and has a beautifully calm environment.
The staff are so friendly and inviting, you feel like you are at home.
I am so happy with my hair, something I have never said after leaving multiple high street salons!!! Mollie is a real life Wizard!
Thank you to the Chapel team

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Review

Anne Pascall
19th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Great. First time I saw Ellie but she took a lot of care and I’ll be back!

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A very warm welcome

Cate
19th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From the moment you walk through The Chapel doors you are met with warmth. Ellie listened carefully to how I wanted my hair to look, she took her time and focus in ensuring that as I walked out of the salon I felt confident. Thank you to all at The Chapel.

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Blending the grey

Rita Wells
17th Sep 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Lucy listened to myself and Mollie, and made my hair a much nicer colour going into the autumn season

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One of a kind experience

Veronika
17th Sep 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

This was not just a haircut, it was a journey and an experience.
The space is calm, beautiful and welcoming. Heidi was fantastic at greeting and introducing the space to me and Mollie was simply wonderful - she was incredibly perceptive, I felt cherished, heard and seen. It felt like we’ve created my new hairstyle look together and I loved her creativity.

I feel like she brought me to the look that feels very much like being me, very fresh and happy :)

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Wonderful experience

Cinzia
17th Sep 2025
5.0
Appointment verified by salonspy

I had my colour dyed by Lucy, who was very professional and friendly. We had a very detailed consultation and my needs were taken into consideration when choosing the right colour. The atmosphere in the salon is relaxing and everything is geared to assure the customers' comfort.

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Lovely first experience

Kay Tucker
4th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

This was my first time at the Chapel and I was exceptionally pleased, not just with the outcome but also the ambience. It was a real treat. I will be back!

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Sarah is fantastic!

Millie Swan
4th Sep 2025
Team Member: Sarah
4.5
Appointment verified by salonspy

I can’t thank Sarah and Heidi enough! They are always so thoughtful and caring when I come to the salon and make sure I have everything I need! Sarah is so talented and amazing at what she does. I am always so pleased with my hair and she listens to what I want and delivers the result everytime! Thank you so much! I look forward to coming to every appointment and can’t wait to come at Christmas!!

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colour and cut

dee searle
3rd Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by Phorest

Thanks Ellie, really pleased with the colour and the cut, will let you know how i get on with the new dryer

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Unique experience

Susie
29th Aug 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I had a lovely welcome by Helen who was delightful. Such a beautiful space & lovely calm atmosphere. Sarah took time to understand what I wanted & made suggestions about what she thought would suit my hair. She took great trouble & was friendly & chatty. I'm delighted with the cut & have booked again. It was a really relaxed & enjoyable experience.

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Delighted with my recent visit

Kerry Hampson
23rd Aug 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Really happy with the cut by Mollie. She asked lots of questions to understand what would fit with my lifestyle and what would work with my hair and I’m delighted with the results.

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Fabulous

Molly
22nd Aug 2025
Team Member: Ellie-May
5.0
Appointment verified by Phorest

This was the first time coming here and I have been to many salons over the years but this specifically had such a warm surroundings and was the first time leaving a salon feeling like I left with what I asked for and more. Thank you so much Ellie!

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Wonderful Experience

Paula McArdle
22nd Aug 2025
Team Member: Becky
5.0
Appointment verified by Phorest

Right from when i arrived for my appointment the experience was welcoming and attentive and the salon is pretty and comfortable. Becky was amazing and gave me exactly the hair style i wanted. I left feeling very relaxed, delighted with my hair and excited that i have found a hairdressers i really can't wait to go back to. Thank you Becky for making it such a lovely experience.

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Perfect!

Hannah
19th Aug 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

I was so impressed by the whole experience. It was both relaxing and professional. Mollie took time to understand what I needed and cut my hair beautifully!

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Cut and finish with Mollie

Andrea Cifelli
13th Aug 2025
Team Member: Mollie
5.0

Always a good visit with Molllie. Hair looks great and the whole in the salon is lovely. Heidi and the rest of the tram are all welcoming too.

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Response from The Chapel Hairdressers - Horsham

Thank you from us all for sharing your kind words that will be a lovely boost for Mollie and the team.

Thank you for entrusting us
We look forward to welcoming you back - olivia

Hairdressing at its best

Kerry bonwell
13th Aug 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Had my hair cut and styled today by Millie - couldn’t be happier. She was amazing and understood what I wanted. Looking forward to my next visit!

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Love The Chapel

Rebecca
12th Aug 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Always a 5 star from me, personal, relaxing, friendly and always love how my hair looks and feels after my visit.
It’s not just a haircut it’s a whole experience and I love how relaxed I am when it’s finished.

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Response from The Chapel Hairdressers - Horsham

Thank you Rebecca for taking the time to share your joy and high praise for Mollie’s amazing talent and care.

With our best wishes | Olivia

Mrs

Alex Bashford
12th Aug 2025
Team Member: Mollie
5.0

Such a lovely experience today at The Chapel, as always...
It is a calm and welcoming environment.
I usually have my appointments with Mark and he is amazing. He was fully booked as I wanted something at short notice. They managed to fit me in with Mollie. She was extremely thorough and took time checking exactly what I wanted. I’m so happy with my hair. I can’t recommend this salon enough. Thank you

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Awesome experience!

Jude Hitt
11th Aug 2025
Team Member: Becky
5.0
Appointment verified by Phorest

As a brand new client at The Chapel, I was bowled over the minute I walked in the door! 🤩. From the fab, super friendly greeting I instantly received, and was then mega impressed by my brilliant cut & styling from the lovely Becky! Wow, she did an amazing job and I can now see myself as a loyal devotee to The Chapel for both cut & colour. So love the interior too, utterly dreamy 🥰. Just can’t wait for my next visit ...! Thanks so much again, Becky & team, you really made my day!! xx 🙏

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Response from The Chapel Hairdressers - Horsham

Thank you for sharing the most amazing dose of happiness and joy with your review Jude. Absolutely nothing beats hearing about your time with us for bringing a real boost to us all and the amazing Becky. It’s such a huge leap of faith to come to a new-to-you salon and Stylist and we’re so glad you did.

Enjoy your beautiful hair and thank you again.
With our best wishes | olivia

Haircut

Sarah Haughton
10th Aug 2025
Team Member: Mark
5.0
Appointment verified by Phorest

Always an amazing experience here.

Mark is just the best! He listens and delivers beautifully!

Had a positive colour consultation with Mollie as well. Really gave me confidence. So very knowledgeable and professional.

Helen the salon host is a delight!

As a really fussy client, cannot recommend highly enough.

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Response from The Chapel Hairdressers - Horsham

We’re so grateful Sarah for you for taking the time to sharing your wonderful review that will have the team smiling so much. Nothing beats a recommendation like yours for folk who want to know what it’s really like here before they try it.

We thank you for your loyalty and look forward to your next visit so much.
With our best wishes | olivia

Cut and colour

Heather
9th Aug 2025
Team Member: Sarah
5.0

Great cut and colour as usual.
Peaceful, calming atmosphere.
It’s always lovely to chat with Sarah too.

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Response from The Chapel Hairdressers - Horsham

Thank you Heather for taking the time to share your wonderful feedback after your time with our lovely Sarah. We love hearing how on point your hair is.

With our best wishes | olivia

A curly girls dream cut!

Claire
9th Aug 2025
Team Member: Becky
5.0
Appointment verified by Phorest

Becky is absolutely fantastic. She really listens to what you want even when it's hard to articulate! She's done two of the best haircuts I've ever had, both dry cuts on curly hair then finishing off with a wash and tidy. Feels like such a treat going to the Chapel!

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Response from The Chapel Hairdressers - Horsham

We wanted to say a big thank you for spreading the word on Becky’s beautiful work, her talent and love for curls is real. To hear your haircuts with Becky are two of the best you’ve ever had is a HUGE compliment that she’ll really appreciate. Thank you.

Enjoy your beautiful curls.
With our best wishes | olivia

Excellent haircut every time

Catherine Byrne
9th Aug 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

My hair has changed gradually but dramatically over the last three years and Mollie has adapted brilliantly to these changes, giving me a fantastic haircut every single time 😊

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Miss

Jenny Card
8th Aug 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Very pleased. Great welcome, very friendly, I was shown around before meeting my stylist. Becky was very friendly, kind, understanding. Listened to what I wanted, had great advice and I love my haircut.

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Beautiful Service

Lucy Killner
6th Aug 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Absolutely lovely service, Ellie was so attentive and gave me exactly what I asked for, and what my hair desperately needed! Such a calm and lovely environment too, which makes the whole appointment just wonderful.

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Response from The Chapel Hairdressers - Horsham

We loved having you for your appointment, thank you for entrusting Ellie to work her beautiful magic... and for sharing such positivity.

With best wishes | olivia

Short Haircut - excellent execution

Lynn Sadler
5th Aug 2025
Team Member: Sarah
4.5
Appointment verified by Phorest

Sarah is a delightful stylist. She listens carefully to understand what I am aiming for and makes helpful suggestions. I have been very pleased with the outcome on each visit.

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Fabulous

Anita
1st Aug 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Absolutely fantastic service again from Becky. So pleased with it

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Chapel salon review

Natalie
31st Jul 2025
Team Member: Mark
5.0
Appointment verified by Phorest

As always, Mark was attentive and creative. The perfect combo and great company!

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hair appointment

Josie Gregory
24th Jul 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie is brilliant. How?: she listens, she checks she understands what you want, she cuts hair beautifully, great stylist, and lovely gentle personality.

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hair appointment

Josie Gregory
24th Jul 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie is brilliant. How?: she listens, she checks she understands what you want, she cuts hair beautifully, great stylist, and lovely gentle personality.

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