The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
273 verified reviews
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Amazing !!

Paris Williams
3rd Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I’ve had a few with Sarah now and it goes perfect every time. Can’t wait till the next appt

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A new hairstyle!

Lucy Croxson
2nd Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah always makes me feel relaxed and she was extremely helpful when discussing a change of hairstyle with me today. I am pleased with my new look!

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First visit

Sarah Parsons
1st Dec 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Very relaxing enjoyable experience , so glad my neighbour Anne recommended Ellie who gave me lovely cut & blow dry.

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Hair Appointment

Olivia
30th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

The whole experience was wonderful- the amenities and service were amazing.

Lucy was incredible, she made me blonde but still subtle and natural and she was super friendly and accommodating the whole time. We had a lovely chat!

Super happy with how everything turned out and will definately be coming back soon!

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Great salon and super stylist

Terry Toovey
30th Nov 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

I had another great cut at the salon yesterday with wonderful stylist Sarah. She’s always friendly and attentive. The caring team always gives me a lift. Thank you.

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Cut n colour

Fran
27th Nov 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Brilliant hair colour brrrillant hair cut and very attentive as always especially with the cup of tea. The vibe in the salon was exceptional

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WOW!!

Mandi
27th Nov 2025
Team Member: Lucy
5.0
Appointment verified by Phorest

My whole experience at The Chapel was a delight. The greeting was warm and welcoming and I was made to feel at home straight away. The whole atmosphere is peaceful and tranquil, not something I usually associate with getting my hair cut. Lucy is an absolute angel and I was so pleased with the end result, felt like a completely new person. Will definitely be recommending The Chapel to my friends.

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Thank you Becky

Elizabeth
27th Nov 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Becky has been my hairdresser for many years and I followed her to Horsham from Tunbridge Wells.

Not only is she a wonderful hairdresser but is a lovely person with a lot of empathy and made our appointments far more about having a haircut.

Thank you Becky - you will be missed but the best of luck in your new adventure

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Great as always

Inesse Weller
25th Nov 2025
Team Member: Ellie-May
4.5
Appointment verified by salonspy

I always enjoy me visit to the chapel. It’s very stylish and always love my hair when leaving. Ellie takes care of me and always wants to provide excellent service.

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All gone

Rose Walker
22nd Nov 2025
Team Member: Ellie-May
4.0
Appointment verified by Phorest

Ellie gave me a wonderful head massage and took a lot of trouble cutting my hair.
Sadly though, the curls all fell out on my way back home. I am sure the weather played a big part but my husband was dismayed....

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Response from The Chapel Hairdressers - Horsham

Dear Rose

Thank you so much for your review, we really respect your thoughts and are grateful you shared them with us. We are sorry we didn't get the finish exactly right on your first Appointment.

Following on from your call with Dan this morning, we're looking forward to welcoming you back for the complimentary blow dry with Lucy. During the conversation it will be great to explore the exact finish you're looking to have created.

With our best wishes // Olivia + Dan

I’ll be back!

Katie Taylor
21st Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

This was my first visit to the salon. Sarah was great. She listened to what I asked for and delivered. She was really easy to talk to too. Really happy with my hair.

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Simply Fabulous

Mary Wells
19th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

I’ve always hated going to the hair salon, intimidated, self conscious and never actually get what I want. Not anymore … I wanted to embrace my grey and went to see Lucy G at The Chapel And WOW … 4 relaxed hours later (being treated with seemingly unlimited drinks and snacks, and a bonus head massage) I emerged, no longer a scruffy, grubby half grey half brown helmet, but a very chic steel grey well conditioned head of hair. Coloured, cut and styled with a quiet assurance and professionalism, Lucy also explained the (fortunately, because I’m lazy) low maintenance needed to keep it up. And to finish, there was no hard sell at all for products. I cannot recommend this salon and Lucy G highly enough, especially for those who’ve either had a bad hair experience in the past or who’ve given up and let themselves go a bit like I had and got to the point of being too embarrassed to do anything about it. I feel great and my hair looks great! Thanks Lucy and The Chapel.

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Not just a haircut - an experience!

Suzie Newbold
19th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I love coming to The Chapel - it’s a wonderful opportunity to take some time out as it’s so relaxing, and the bonus is you leave with beautiful hair!
Sarah has been my stylist for years now and I trust her utterly with my colour and style as she consistently makes me look fabulous!

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Hair colour

Claire Scott
19th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Another fabulous hair colour appointment with lovely Sarah - she is so talented! Thankyou!

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Fabulous 5 star service

Vicky
18th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I've been going to the Chapel Horsham for a few years now. Everything is amazing, from the ease of booking online to the warm welcome, lovely coffee and snacks not to mention the best haircut! I won't go anywhere else! Mark & all of the staff are so friendly & welcoming and really listen to what you'd like from your appointment. I always leave the salon feeling like a new woman!

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Fabulous 5 star service

Vicky
18th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I've been going to the Chapel Horsham for a few years now. Everything is amazing, from the ease of booking online to the warm welcome, lovely coffee and snacks not to mention the best haircut! I won't go anywhere else! Mark & all of the staff are so friendly & welcoming and really listen to what you'd like from your appointment. I always leave the salon feeling like a new woman!

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Amazing Experience

Naomi
17th Nov 2025
5.0

Probably my best hairdresser experience - lovely atmosphere, felt really understood with what I was after and not at all rushed! Loved the cut at the end, it was exactly what I had envisioned - thank you so much!

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Lovely hour to start the day

Sarah T
17th Nov 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah made me feel at ease as usual and listened to my cutting and styling thoughts. As ever the hour provided excellent respite in a busy week and I left with fabulous-looking hair.

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Beautiful salon with wonderful staff

Justine
15th Nov 2025
Team Member: Ellie-May
5.0

What a lovely experience! I came with my daughter, both of us new clients. We loved the whole experience, staff were friendly and knowledgable, a great cut and style from Ellie. Such a beautiful salon I’ll be back soon for my colour 😁

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Thank you so much.

Linda Lovegrove
15th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

So pleased with my new haircut, you really worked your magic!

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Amazing

Megan Capstick
15th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

The best salon experience I have had in West Sussex, simply wonderful from start to finish. The atmosphere is so relaxed, all the staff are so lovely, the cut was done amazingly 10/10

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New Client Cut and Style

Tiffany
14th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Elegant, spacious, calm environment - makes for a very enjoyable experience. I arrived as a new client with an unfortunate tight timeline and the entire staff was understanding and accommodating. Mark was a true professional - asked for my input and offered his feedback when I asked what he thought. Love the salon approach to having one person take care of your entire visit - no handing off between wash/prep/cut/dry. Most importantly, love the cut and style - exactly what I needed. Only wish is that I had had more time to stay and enjoy the appointment. Will absolutely return!

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My mum bob!

Grace King
13th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

2 months postpartum and I wanted a new hairstyle, cutting off most of my hair from the long length it was to a bob. I had never visited the chapel before but read so many lovely reviews and comments about it I thought it sounded like a great place to do the big chop! Mollie was so attentive from the consultation to showing me how to style my new hairstyle. I have definitely found my new favourite place to go and won’t be going anywhere else for my hair now. Thankyou!

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Rescue

Victoria
12th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

My first visit to the chapel, after the most disastrous haircut from a previous hairdresser, Sarah worked wonders on rectifying it for me, I am extremely happy with the result .

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Great haircut !

Ravi
12th Nov 2025
Team Member: Mark
5.0

Great experience getting my haircut at The Chapel in Horsham. Great place. Great service. Mark was superb !

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Feedback for Mollie

Emma Robinson
11th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Such a lovely welcome, I really enjoyed my visit today. I didn’t feel rushed at all and was completely listened to. I love my new hair and will definitely be back again. Thank you x

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Fab hair

Julie
7th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Made me feel amazing. Beautiful cut feel on top of the wor6

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First time, first class

Sophie Parker
31st Oct 2025
Team Member: Ellie-May
5.0

I had a really fab time at The Chapel. Ellie took a lot of care to hear what I wanted from my haircut and I am so pleased with it. I've found a new favourite salon and stylist, thank you.

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Top

Maria
30th Oct 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

I went in for a cut and I have explained my needs. Well, Lucy was kind and she has arrived to my expectations. Well done!! 😊😊

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Absolutely gem! Fantastic experience

TP
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From start to finish my experience was fantastic. The ethos, cosy feel and layout were thoughtfully designed to create a welcoming experience. Ellie was so lovely, engaging and understood what I wanted, advising and suggesting options when I wasn't sure myself - thank you for such a lovely cut. Would definitely recommend her and The Chapel!

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excellent hairdresser

Kay
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

A wonderful first experience at the chapel. Will come again

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Understated Excellence

Raymond
26th Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

The salon is beautiful appointed with a welcoming and relaxed atmosphere.

First class service and cut from Mark, it very evident that his career has been in several top salons.

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Great haircut and excellent experience

Joanna
23rd Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I used to hate having my haircut but not now! Mark is brilliant with hair and really easy to talk to. I am often complimented on my hair when I have had it cut. The all round experience is wonderful a feels like a treat to myself.

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Excellent

Mylene Powell
22nd Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

As usual my haircut by Sarah was perfect. I have never had such a good hairdresser and followed her from her previous job. It's always as I want and expect. Having been in the past to some of London top hairdressers..none achieved this.

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Best haircut in a long time!

Laura
19th Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I was nervous about this haircut as my hair is curly and have had bad experiences in the past. Sarah was brilliant, listened to my worries and exceeded my expectations! I got the haircut i wanted and happy to have found a new place in Horsham where I can return.

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Disappointed

Lindsy
18th Oct 2025
2.0
Appointment verified by Phorest

Left disappointed and underwhelmed - I was left feeling like an experiment as stylist seemed completely clueless in how to cut and dry curly hair. Left with flattened curls and a halo of frizz

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Exceeded expectations

Nisha Holdstock
15th Oct 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie has been my hairdresser for a few years. Everytime I have my hair cut Mollie does exactly what I have requested with plenty of advise and suggestions to make sure I leave feeling & looking amazing. On this occasion I brought a new style to her and she completely surpassed my expectations by making it look even better than I could imagine. Such a talent and a wonderful person too!

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Response from The Chapel Hairdressers - Horsham

Nisha, we couldn't love your note more - thank you for spreading such joy for Mollie. Trying out a new style takes such trust and knowing that you're in the safest, most talented hands makes this possible, knowing that it will look + feel fabulous.

Enjoy your beautiful hair, see you // olivia

My first visit to the Chapel

Sarah Dudley
15th Oct 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Wow! From first entering the Chapel , I knew that the experience would be unlike any other salon I'd visited. Your initial feeling is of space , calm and incredibly welcoming . There's none of the usual hustle and bustle that you normally find in hairdressers. Your hairdresser has one guest (you) and for your allocated time there that's the only person who attends to you ... There's not a queue of people sat waiting ... it's just you and your hairdresser, which is just so refreshing . You feel special and that your feelings matter and count ... and you definitely don't feel that you're on that "Next"
conveyor belt. I was met by Molly initially , super friendly and lovely making me an Earl Grey (yesss) whilst I waited for(super) Sarah to cut my hair ... also caught up with Heidi the hostess with the mostest , she just makes you feel so at home and comfortable.
I have short hair so I like a good precision cut and Sarah definitely didn't disappoint . A superb cut with so much time taken ...constantly asking if I was happy and discussing the finer points ( pardon the pun) of the cut .... Brilliant... fantastic result and have booked my next appointment. A thoroughly relaxing, therapeutic experience. Thank you all !

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Response from The Chapel Hairdressers - Horsham

Sarah, your words and thoughts bring such joy to every single one of us at The Chapel.
Hearing you describe your time with us sums up everything we care very deeply about.
So thank you taking the time to share your thoughts + for choosing us so that Sarah can work her magic.
With best wishes from us all // olivia

Pin curl review

Ella
12th Oct 2025
5.0

I had Lucy do my hair into pin curls for an event I had on Saturday night and I honestly couldn’t have been happier with the outcome of how my hair looked and how It stayed all night. Lucy was so lovely and I can’t thank her enough for her incredible work!
Highly recommend you guys to anyone !

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Response from The Chapel Hairdressers - Horsham

We're so happy hearing about your beautiful hair with Lucy. Thank you for taking the time to share your amazing recommendation and spreading the word, it means so much to us all.
With our best wishes // olivia

Appointment with Lucy

Lia Thompson
10th Oct 2025
5.0
Appointment verified by salonspy

Lucy is absolutely perfect every time, she listens to exactly what I want and does it perfectly!
She’s knowledgeable and always so friendly. It’s always nice to catch up with an old friend!!

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good hair cut

maggie
4th Oct 2025
Team Member: Ellie-May
5.0

my stylist took the time to listen to me , she checked my current style and suggested improvements. Ellie had a very gentle manner throughout.

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Lovely visit

Julie Moore
3rd Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

1st time with Ellie, but a lovely session and great cut! Thank you!

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Always great!

Sarah
1st Oct 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

I love coming to have my hair cut at The Chapel. Mollie does a wonderful job every time, she listens to what I'm after, adds her own suggestions and gives me plenty of opportunity to change things as we go. I wouldn't go anywhere else :)

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A wonderful experience every time

Fiona rocks
1st Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

From the moment you walk through the door staff pamper you in the perfect setting of the Chapel.
Mark is a very talented hairdresser , with a wonderful vision as to what will suit you .
Lovely conversations if you want to talk combined with very peaceful times .

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Cut and colour with Mark

Linzi Edrich
30th Sep 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Thank you for a lovely experience. The salon is beautiful, and so relaxing. Mark has done a fabulous job on my colour. Cut and blow is wonderful too. I will be back!

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Thank you Mark!

Sue
28th Sep 2025
Team Member: Mark
5.0

Lovely hair cut by Mark. I'm so pleased with my fringe! The new products are great too. I bought the volume shampoo and Thick Trick spray, they do as they say. All the staff were as lovely as ever. See you all soon. Sue x

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Visiting Horsham

Arlette Marsden
27th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

I booked as I needed my hair done for a party in Horsham. As I travelled from a holiday straight to this party. I looked you up and loved the look of the salon. I received a lovely welcome as I arrived and made to feel very relaxed as I’d not been before. Very happy with Ellie and she did my hair just as I wanted.

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Hair wizardry at its best

Sarah
25th Sep 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

From the moment you walk through the doors the experience is nothing short of perfect. The salon is stunning and has a beautifully calm environment.
The staff are so friendly and inviting, you feel like you are at home.
I am so happy with my hair, something I have never said after leaving multiple high street salons!!! Mollie is a real life Wizard!
Thank you to the Chapel team

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Review

Anne Pascall
19th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Great. First time I saw Ellie but she took a lot of care and I’ll be back!

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A very warm welcome

Cate
19th Sep 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From the moment you walk through The Chapel doors you are met with warmth. Ellie listened carefully to how I wanted my hair to look, she took her time and focus in ensuring that as I walked out of the salon I felt confident. Thank you to all at The Chapel.

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