The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
438 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Beat haircut I’ve had

Char
20th Aug 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

I rarely get my haircut because I don’t particularly like the experience but I have to say, this is the best haircut I’ve had in a long time! It’s also a really nice salon experience and staff are very friendly. I’ll be back

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Thank you

Maggie
19th Aug 2026
Team Member: Ellie-May
5.0

My haircut is always exactly how I want it, demonstrating an ability by Ellie to listen and understand her customers needs.

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Value
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An absolute treat

Liliana
15th Aug 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

I hadn’t been to the hair dressers for over 3 years. I was nervous as it had been so long and haven’t had the best experiences in the past. Sarah was absolutely amazing and went above and beyond to make sure my experience was perfect she was so understanding and supportive and she really made it an enjoyable experience! The service was spot on from start to finish! Lovely salon and I’m so glad I found you guys being neurodivergent this suited my needs and the staff were all so helpful! An absolute treat I will not wait another 3 years before visiting the hairdressers I will definitely come back. Thank you so much.

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Value
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Fabulous

Mandy
15th Aug 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

First visit to the Chapel today and it didn’t disappoint. Unhurried, expert consultation and a lovely cut. The salon is beautiful and the whole experience was just fab.

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Good news!

Didi C
14th Aug 2026
Team Member: Mollie
4.5
Appointment verified by salonspy

A good haircut at The Chapel from Molly today. Very friendly and listened carefully to requirements. Thanks, Molly!

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Fabulous, as always

Nicola
14th Aug 2026
Team Member: Mollie
4.5
Appointment verified by salonspy

As always, Mollie was lovely, welcoming and cut my hair beautifully. I felt fabulous when I left the salon.

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Hair

Helen Clutton
13th Aug 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah has been my stylist for many years now. In my opinion, she is an extremely talented stylist. She manages to interpret what I say I think that I want and always gets it right. She is always personable and positive and I thoroughly look forward to spending time with her. I should mention Heidi as well is she is so friendly when she greets you and seems to have an encyclopedic knowledge of all the information clients tell her which she somehow retains.

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Value
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Cut and colour

Sally Webb
13th Aug 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Love love love. Hair and Mollie. I had a re style from long to short and a colour and hi lights. Service was outstanding and attentive. 10/10

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Fab experience

Doris
11th Aug 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

My first visit and I was very impressed with the care and attention given to me. I enjoyed the experience enormously and have booked my next appointment

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Value
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The most wonderful experience

Millie Swan
7th Aug 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is such a talented stylist, she is so in depth and knowledgeable and I feel super safe and comfortable in her hands! I always leave so happy with my hair and feeling my best! I’d also like to say that Heidi is an amazing host, she is so friendly and warm and really looks after you the entire appointment!

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Haircut

Jo
4th Aug 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

It was lovely to meet Lucy today, I had a great experience & would highly recommend. I will be returning.

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Value
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Excellent

Emma
1st Aug 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

My stylist listened to what I wanted and paid real attention to my hair type. She did an amazing job and I will be back again 100%

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Value
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Fabulous!!

Joanna Steadman
31st Jul 2026
Team Member: Mark
5.0
Appointment verified by Phorest

As always an all round fabulous hair treat for myself. A bit of me time, total faith in Mark’s advice, top notch drinks and nibbles and perfect hair colouring

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Relaxed

Rita Wells
30th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

I love the vibe at The Chapel, I feel like I’ve had a spa day, a cheeky glass of wine while I put my feet up.

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Perfect Appointment

Suzie
30th Jul 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

Incredible!
Had an appointment with Lucy, we sat down and chatted about what I wanted, she was really supportive with my decision to do a big chop 😁 She did amazingly in making my hair feel so much lighter and healthier!
Great conversation and super relaxing appointment overall, highly recommend ❤️

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Brilliant as always

Scarlett
29th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Brilliant service as always, I love coming to see Lucy. She not only did a brilliant job but also brightened my day.

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Not Christmas! 😂

Eileen White
29th Jul 2026
5.0

Fabulous as always!

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Value
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Great experience

Audrey H
22nd Jul 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

I always look forward to my hair appointments with Sarah; she is really good at listening to my concerns and giving me advice that reflects in the results.

The Chapel is also such a lovely venue.

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Fabulous hairdresser

Claire
22nd Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Always a warm welcome and a great cut

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Haircut

Michelle Butler
18th Jul 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Very considerate, listened and took time to really understand what I was looking for! Came out feeling 100% better than when I walked in.

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Value
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Fabulous

Caitlin
18th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

A super experience. I felt comfortable and happy throughout my time with Sarah and the team.

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A lovely experience

Sarah Dudley
17th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Every time I visit The Chapel my spirits are lifted and I can honestly say from walking through the door , you're made to feel special and treated with absolute kindness . My stylist Sarah spent time discussing what I wanted and offered advice and suggestions on the best way to achieve it . I have my hair cut very short and Sarah has always given me a very precise and perfect haircut , spending that extra time to achieve the best cut .
I highly recommend a visit to The Chapel you won't be disappointed!

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Consistently the best haircut ever :)

Catherine Byrne
17th Jul 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie has been cutting my hair for over four years and I have absolutely no complaints whatsoever. A consistently excellent haircut (whatever my hair is like, and it has varied so so much over the last four years) in a relaxed and calming environment. Perfect!

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High/Low Light

Sue Laban
14th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

First time having it done, Love it.
Thank you Lucy

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Value
Result
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High/Low Light

Sue Laban
14th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

First time having it done, Love it.
Thank you Lucy

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Very satisfied customer

Barbara Higham
8th Jul 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy knows exactly how to treat my very fine hair and I am happy to let her cut and style it in the way she suggests. I also enjoy her lively personality. Always interesting topics to talk about.

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Perfect

Elizabeth
8th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

The whole visit was so kind and welcoming and my hair looks lovely.

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Ms

Andrea Cifelli
8th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

As ever, Mollie listened to what I wanted and delivered! It’s always a very pleasurable experience coming to The Chapel!

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First appontment

Carrie cort
7th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Thanks to a birthday gift from a friend who’s used Molly‘s services. I have a new hairdo. I had a lovely relaxing morning enjoying the beautiful setting, head massage, cappuccino, delicious chocolate, wonderful company and an excellent final haircut. Thank you, I will be returning in about six weeks.

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An elevated experience

Kathryn NP
4th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

I had such a lovely experience today at this salon. The space is clean, calm, and serene; it feels so much more elevated than a typical salon and is incredibly welcoming from the moment you walk in.

Mollie was absolutely amazing. She really took the time to listen to what I wanted, my previous experiences, and the look I was hoping to achieve. She understood exactly what I was after and gave me the haircut I've been wanting for such a long time. I couldn't be happier with the result!

It was honestly a fantastic experience from start to finish, and I'll definitely be coming back for my maintenance cuts. Highly recommend! ❤️

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Cindy Always Knows Exactly What My Hair Needs

Alessandra Rapetti
2nd Jul 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy is absolutely fantastic. She is incredibly skilled, professional, and so much fun to be around: every appointment feels like catching up with a friend.
She has a real talent for understanding exactly what I want, even when I only bring a few photos or examples. She interprets them perfectly, adapts the look to what will actually work best for my hair, and always gives the most thoughtful and spot-on advice. I leave every time feeling genuinely happy with my hair. I couldn’t recommend her more highly!

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Happy

Carol Dodd
1st Jul 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah was friendly, welcoming and sensitive to my difficulties (stairs). The products chosen for my hair type and psoriasis were soothing and appropriate and the shiatsu massage was a welcome and pleasant surprise. I forgot my hair style photograph so described the cut I wanted and Sarah kept checking throughout the cut, completing it just as I had hoped for. I enjoyed my visit and I am looking forward to the next one.

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Restyle

Alison
26th Jun 2026
Team Member: Mollie
4.5
Appointment verified by Phorest

Had a great experience,mollie was great and gave good ideas for my new hairstyle ,really pleased ,will be back

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first visit

margo
25th Jun 2026
Team Member: Ellie-May
4.5
Appointment verified by salonspy

amazing lady who listened to my idea of summer pink and did all what i asked for:) will come back for other colours for sure:)

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Love my new hair

Lisa
24th Jun 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah was so attentive and friendly. She really took time to look at the images I brought in and discuss different aspects of the cut to find out exactly what I was looking for. I’m delighted with the result

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Fabulous haircut

Karin Pfannenschmidt
24th Jun 2026
Team Member: Mark
5.0
Appointment verified by salonspy

It's is a week since I saw Mark for a cut and it is one of the best haircuts ever. Thank you so much and I definitely will be back. xx

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Recent Haircut

Deryn Turner
20th Jun 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Love the Chapel, the staff are very welcoming, great coffee and lovely little treats.
A lovely experience, Cindy works her magic on my hair every time and I always come away feeling great!

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Delighted

Susie
20th Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was absolutely sweet. She really listened to what i wanted & made suggestions about what would suit my hair & lifestyle. She inspired me with confidence & took great trouble. I'm thrilled with my stylish short haircut. She explained how to dry & style my hair plus what products to use. Lucy was lovely to chat to & Heidi was very welcoming plus made a great cappucino! Altogether a lovely experience. Thank you. Thanku you.

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Suuuuper

Karin Pfannenschmidt
16th Jun 2026
Team Member: Mark
5.0
Appointment verified by salonspy

Fabulous as always xx

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Highly recommend

Faye Burchell
12th Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Can’t recommend here enough! I booked last minute as my regular hairdresser let me down just before a trip. All the staff were absolutely lovely, such a welcome and lovely calm atmosphere. Lucy was fantastic! I get nervous with new hairdressers but she immediately put me at ease, really listened and did a fantastic job. I won’t be going anywhere else now.

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Hair Cut

Carol
11th Jun 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Just brilliant Sarah did a wonderful job on cutting my hair, they all make you feel very welcome to the fantastic salon

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Professionally Devine

A.Nafisi
5th Jun 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Very attentive consultation, an amazing result. I walked out of the hair salon feeling like a proper rockstar.

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Exceptional

Sarah
5th Jun 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

The Chapel is the ultimate hidden gem, and I have officially found my new favourite hair salon! The minute you enter, you are welcomed by flawlessly executed interior design. The experience is broken down into perfect stages. First, my stylist Lucy sat with me in their cozy meeting area. She truly listened to what I wanted, we looked at inspiration pictures, and understood my vision perfectly—something I have never experienced at other salons.
Once I was happy, we moved on to colouring, accompanied by a complimentary glass of wine! The design of this salon makes you feel right at home during every single stage of your treatment. While my colour was setting, I relaxed in a cozy, peaceful cove with my wine and snacks. Even having my hair washed felt luxurious in another cozy cove upstairs.
The entire experience was seamless, relaxing, and beautifully thought out. Lucy and Ellie made me feel so at ease from the moment I arrived—they are truly the kindest and friendliest team. I absolutely love my hair and am still in shock at how perfect it is!

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The Chapel, Horsham

Robin Pearce
4th Jun 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

This was my first visit to The Chapel. I found it to be a very happy and friendly environment. Lucy really listened to me and how l wanted my hair to look. Lucy was very personable and knowledgeable. A very positive experience!

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Miss

Izzy bedding
3rd Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

I had an absolutely amazing time the atmosphere is so relaxing and peaceful. The stylists give their full attention to you throughout your whole time there. You don’t feel crowded at all when I was there I was the only customer. Lucy is such an amazing person she is so friendly, easy to talk to and just such a bubbly person with a glowing personality - highly recommend both Lucy and the salon.

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Consultation

Deborah Fisher
3rd Jun 2026
Team Member: Mark
5.0

Consultation was very thorough and professional. Mark was a very approachable friendly person. A pleasure to meet and discuss my hair.

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Five stars, no hesitation

Anonymous
31st May 2026
Team Member: Lucy
5.0

Lucy was brilliant from start to finish. She listened carefully during the consultation and delivered exactly what I asked for, all with a warmth and professionalism that’s hard to come by.

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Very happy

Xio
29th May 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was lovely , i got the appointment on the day which was handy. She had a short consultation to confirm what i wanted, which i thought was really professional. Lucy did an amazing job and was super efficient . The salon looks fabulous. Overall, very happy.

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Love my hair, Lucy was great!

Jordan
16th May 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Always such a lovely experience coming to the Chapel! My hair looks so nice and Lucy was really helpful!

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Always a pleasure

Marion Fox
12th May 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

My visit to the hairdresser was a joy as always. Sarah is a really lovely person and my hair always looks great.
I always leave with a smile on my face and a spring in my step. 5*

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