The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
290 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Sactuary

Carolyn
18th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

A sanctuary on a very rainy day, it's a breath of fresh air to have Sarah cut my hair and I can escape for an hour. And giving me consideration of the fact I have recently had a cataract op. Nice treats too..I was very up for the mulled wine even at 1030!!

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Happy Lady

Mary Pedlow
18th Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Today-as always Mark provide me with excellent cut/ reshaping .

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Fantastic job

Lorna
17th Dec 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Mark always does an excellent job when coloring and cutting my hair .
Heidi her usual friendly & professional self .

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You helped me face the day ahead.

Michelle
17th Dec 2025
Team Member: Sarah
4.5
Appointment verified by Phorest

Thank you lovely Sarah. I came into the salon feeling under the weather, and left a new person with energy to face the rest of the day! Loved my colour and cut..just as I asked, Spot on! ❤️❤️

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Fab restyle

Lauren
16th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Thank you Lucy for a fab haircut! I came in for a restyle and she definitely delivered, finished off with a movie style blow dry! Love it 😊

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New customer/conversation,cut and blow dry

Sharon Saville
15th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

This may be my second review, I am so excited!!
What an experience, from entering into the ambience of
not just a hairdressers, but a Chapel. I was shown around the different areas beforehand, drinking my choice and plush seating areas to just relax. That alone was something I’d never experienced.

Then Sarah arrived, bright, bubble and asking what I would like to achieve. No judgement if the frizzy mess she was confronted this, but professional advice and aims.
Then to the relaxing washing area, no hard sell if the products, but explanations of what she was using and why. Then, onto the cut. No ‘faffing’ around reading my hair and deciding what to do, that had been discussed already. We had started the journey of what I hoped to achieve and a destination was in sight.
The result, amazing. No rushing home to wash it out, just repeatedly looking in the mirror and finally knowing we were in the same page. Thank you.

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A hidden gem!

Sophia Parnell
14th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Was pampered from start to finish, such a wonderful personalised visit with everything thought about.

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Excellent service

Fernanda
13th Dec 2025
Team Member: Becky
5.0
Appointment verified by Phorest

Becky knowledge and experience made every appointment a pleasure, she is a credit to her company and she will be greatly missed

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Cut

Helen
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Lovely experience, great haircut. Thank you Sarah and team.

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Thank you so much

Dora Woloszyn
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Absolutely amazing service from start to finish. The experience was very person-centred, and I felt truly listened to throughout my appointment. The colour of my hair is beautiful, and the cut is perfect. All of the staff are professional, friendly, and incredibly welcoming, which made the whole visit even more enjoyable. I couldn’t be happier with the result and would highly recommend this salon.

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Great haircut and chat!

Louise McMeeking
13th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Excellent short haircut as requested in time for Christmas. Sarah is great fun, very friendly and makes the appointment like catching up with a friend rather than just a haircut.

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A style not just a cut

Anne Phillips
11th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

As always a beautiful cut. Having tried other places I was so happy when I found someone who could style my hair rather than just cut it. The ambience of The chapel is lovely - so relaxing in a beautiful setting. Just what everyone needs. Thank you

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Relaxing

Heidi
10th Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah is lovely and bubbly and easy to chat to. Having my hair cut & coloured with Sarah is very relaxing and I'm delighted with the result.

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Absolute heaven

Ryan
10th Dec 2025
Team Member: Becky
5.0
Appointment verified by Phorest

What a wonderful experience with Becky! She understood exactly what I was wanting to achieve with my hair cut, gave an expert opinion and made me look absolutely gorgeous! Couldn't have asked for a better time - thank you!

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Amazing experience

Anna
9th Dec 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was lovely, very knowledgeable, excellent discussion about options for my hair and gave me a lovely cut and finish.

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A lovely treat

Jenni
6th Dec 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Had a cut and blow dry with Ellie today, was a really lovely experience from start to finish thankyou.

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Always well looked after

Sue Bowley
5th Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

A fabulous cut as always, welcoming, friendly and relaxing.

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Amazing !!

Paris Williams
3rd Dec 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I’ve had a few with Sarah now and it goes perfect every time. Can’t wait till the next appt

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A new hairstyle!

Lucy Croxson
2nd Dec 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah always makes me feel relaxed and she was extremely helpful when discussing a change of hairstyle with me today. I am pleased with my new look!

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First visit

Sarah Parsons
1st Dec 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Very relaxing enjoyable experience , so glad my neighbour Anne recommended Ellie who gave me lovely cut & blow dry.

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Hair Appointment

Olivia
30th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

The whole experience was wonderful- the amenities and service were amazing.

Lucy was incredible, she made me blonde but still subtle and natural and she was super friendly and accommodating the whole time. We had a lovely chat!

Super happy with how everything turned out and will definately be coming back soon!

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Great salon and super stylist

Terry Toovey
30th Nov 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

I had another great cut at the salon yesterday with wonderful stylist Sarah. She’s always friendly and attentive. The caring team always gives me a lift. Thank you.

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Cut n colour

Fran
27th Nov 2025
Team Member: Mollie
5.0
Appointment verified by salonspy

Brilliant hair colour brrrillant hair cut and very attentive as always especially with the cup of tea. The vibe in the salon was exceptional

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WOW!!

Mandi
27th Nov 2025
Team Member: Lucy
5.0
Appointment verified by Phorest

My whole experience at The Chapel was a delight. The greeting was warm and welcoming and I was made to feel at home straight away. The whole atmosphere is peaceful and tranquil, not something I usually associate with getting my hair cut. Lucy is an absolute angel and I was so pleased with the end result, felt like a completely new person. Will definitely be recommending The Chapel to my friends.

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Thank you Becky

Elizabeth
27th Nov 2025
Team Member: Becky
5.0
Appointment verified by salonspy

Becky has been my hairdresser for many years and I followed her to Horsham from Tunbridge Wells.

Not only is she a wonderful hairdresser but is a lovely person with a lot of empathy and made our appointments far more about having a haircut.

Thank you Becky - you will be missed but the best of luck in your new adventure

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Great as always

Inesse Weller
25th Nov 2025
Team Member: Ellie-May
4.5
Appointment verified by salonspy

I always enjoy me visit to the chapel. It’s very stylish and always love my hair when leaving. Ellie takes care of me and always wants to provide excellent service.

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All gone

Rose Walker
22nd Nov 2025
Team Member: Ellie-May
4.0
Appointment verified by Phorest

Ellie gave me a wonderful head massage and took a lot of trouble cutting my hair.
Sadly though, the curls all fell out on my way back home. I am sure the weather played a big part but my husband was dismayed....

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Response from The Chapel Hairdressers - Horsham

Dear Rose

Thank you so much for your review, we really respect your thoughts and are grateful you shared them with us. We are sorry we didn't get the finish exactly right on your first Appointment.

Following on from your call with Dan this morning, we're looking forward to welcoming you back for the complimentary blow dry with Lucy. During the conversation it will be great to explore the exact finish you're looking to have created.

With our best wishes // Olivia + Dan

I’ll be back!

Katie Taylor
21st Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

This was my first visit to the salon. Sarah was great. She listened to what I asked for and delivered. She was really easy to talk to too. Really happy with my hair.

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Simply Fabulous

Mary Wells
19th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

I’ve always hated going to the hair salon, intimidated, self conscious and never actually get what I want. Not anymore … I wanted to embrace my grey and went to see Lucy G at The Chapel And WOW … 4 relaxed hours later (being treated with seemingly unlimited drinks and snacks, and a bonus head massage) I emerged, no longer a scruffy, grubby half grey half brown helmet, but a very chic steel grey well conditioned head of hair. Coloured, cut and styled with a quiet assurance and professionalism, Lucy also explained the (fortunately, because I’m lazy) low maintenance needed to keep it up. And to finish, there was no hard sell at all for products. I cannot recommend this salon and Lucy G highly enough, especially for those who’ve either had a bad hair experience in the past or who’ve given up and let themselves go a bit like I had and got to the point of being too embarrassed to do anything about it. I feel great and my hair looks great! Thanks Lucy and The Chapel.

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Not just a haircut - an experience!

Suzie Newbold
19th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

I love coming to The Chapel - it’s a wonderful opportunity to take some time out as it’s so relaxing, and the bonus is you leave with beautiful hair!
Sarah has been my stylist for years now and I trust her utterly with my colour and style as she consistently makes me look fabulous!

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Hair colour

Claire Scott
19th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

Another fabulous hair colour appointment with lovely Sarah - she is so talented! Thankyou!

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Fabulous 5 star service

Vicky
18th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I've been going to the Chapel Horsham for a few years now. Everything is amazing, from the ease of booking online to the warm welcome, lovely coffee and snacks not to mention the best haircut! I won't go anywhere else! Mark & all of the staff are so friendly & welcoming and really listen to what you'd like from your appointment. I always leave the salon feeling like a new woman!

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Fabulous 5 star service

Vicky
18th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I've been going to the Chapel Horsham for a few years now. Everything is amazing, from the ease of booking online to the warm welcome, lovely coffee and snacks not to mention the best haircut! I won't go anywhere else! Mark & all of the staff are so friendly & welcoming and really listen to what you'd like from your appointment. I always leave the salon feeling like a new woman!

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Amazing Experience

Naomi
17th Nov 2025
5.0

Probably my best hairdresser experience - lovely atmosphere, felt really understood with what I was after and not at all rushed! Loved the cut at the end, it was exactly what I had envisioned - thank you so much!

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Lovely hour to start the day

Sarah T
17th Nov 2025
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah made me feel at ease as usual and listened to my cutting and styling thoughts. As ever the hour provided excellent respite in a busy week and I left with fabulous-looking hair.

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Beautiful salon with wonderful staff

Justine
15th Nov 2025
Team Member: Ellie-May
5.0

What a lovely experience! I came with my daughter, both of us new clients. We loved the whole experience, staff were friendly and knowledgable, a great cut and style from Ellie. Such a beautiful salon I’ll be back soon for my colour 😁

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Thank you so much.

Linda Lovegrove
15th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

So pleased with my new haircut, you really worked your magic!

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Amazing

Megan Capstick
15th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

The best salon experience I have had in West Sussex, simply wonderful from start to finish. The atmosphere is so relaxed, all the staff are so lovely, the cut was done amazingly 10/10

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New Client Cut and Style

Tiffany
14th Nov 2025
Team Member: Mark
5.0
Appointment verified by salonspy

Elegant, spacious, calm environment - makes for a very enjoyable experience. I arrived as a new client with an unfortunate tight timeline and the entire staff was understanding and accommodating. Mark was a true professional - asked for my input and offered his feedback when I asked what he thought. Love the salon approach to having one person take care of your entire visit - no handing off between wash/prep/cut/dry. Most importantly, love the cut and style - exactly what I needed. Only wish is that I had had more time to stay and enjoy the appointment. Will absolutely return!

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My mum bob!

Grace King
13th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

2 months postpartum and I wanted a new hairstyle, cutting off most of my hair from the long length it was to a bob. I had never visited the chapel before but read so many lovely reviews and comments about it I thought it sounded like a great place to do the big chop! Mollie was so attentive from the consultation to showing me how to style my new hairstyle. I have definitely found my new favourite place to go and won’t be going anywhere else for my hair now. Thankyou!

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Rescue

Victoria
12th Nov 2025
Team Member: Sarah
5.0
Appointment verified by salonspy

My first visit to the chapel, after the most disastrous haircut from a previous hairdresser, Sarah worked wonders on rectifying it for me, I am extremely happy with the result .

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Great haircut !

Ravi
12th Nov 2025
Team Member: Mark
5.0

Great experience getting my haircut at The Chapel in Horsham. Great place. Great service. Mark was superb !

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Feedback for Mollie

Emma Robinson
11th Nov 2025
Team Member: Mollie
5.0
Appointment verified by Phorest

Such a lovely welcome, I really enjoyed my visit today. I didn’t feel rushed at all and was completely listened to. I love my new hair and will definitely be back again. Thank you x

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Fab hair

Julie
7th Nov 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

Made me feel amazing. Beautiful cut feel on top of the wor6

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First time, first class

Sophie Parker
31st Oct 2025
Team Member: Ellie-May
5.0

I had a really fab time at The Chapel. Ellie took a lot of care to hear what I wanted from my haircut and I am so pleased with it. I've found a new favourite salon and stylist, thank you.

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Top

Maria
30th Oct 2025
Team Member: Lucy
5.0
Appointment verified by salonspy

I went in for a cut and I have explained my needs. Well, Lucy was kind and she has arrived to my expectations. Well done!! 😊😊

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Absolutely gem! Fantastic experience

TP
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

From start to finish my experience was fantastic. The ethos, cosy feel and layout were thoughtfully designed to create a welcoming experience. Ellie was so lovely, engaging and understood what I wanted, advising and suggesting options when I wasn't sure myself - thank you for such a lovely cut. Would definitely recommend her and The Chapel!

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excellent hairdresser

Kay
28th Oct 2025
Team Member: Ellie-May
5.0
Appointment verified by salonspy

A wonderful first experience at the chapel. Will come again

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Understated Excellence

Raymond
26th Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

The salon is beautiful appointed with a welcoming and relaxed atmosphere.

First class service and cut from Mark, it very evident that his career has been in several top salons.

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Great haircut and excellent experience

Joanna
23rd Oct 2025
Team Member: Mark
5.0
Appointment verified by salonspy

I used to hate having my haircut but not now! Mark is brilliant with hair and really easy to talk to. I am often complimented on my hair when I have had it cut. The all round experience is wonderful a feels like a treat to myself.

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