The Chapel Hairdressers - Horsham

Denne Road, Horsham, West Sussex, RH12 1JE

About us

The Chapel Horsham Hair Salon is nestled just off the High Street within a beautiful, original Gospel Hall. It’s a soulful and calming space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 17:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 18:00
Friday 09:00 - 18:00
Saturday 08:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.94
421 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Great experience

Audrey H
22nd Jul 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

I always look forward to my hair appointments with Sarah; she is really good at listening to my concerns and giving me advice that reflects in the results.

The Chapel is also such a lovely venue.

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Fabulous hairdresser

Claire
22nd Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Always a warm welcome and a great cut

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Haircut

Michelle Butler
18th Jul 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Very considerate, listened and took time to really understand what I was looking for! Came out feeling 100% better than when I walked in.

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Fabulous

Caitlin
18th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

A super experience. I felt comfortable and happy throughout my time with Sarah and the team.

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A lovely experience

Sarah Dudley
17th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Every time I visit The Chapel my spirits are lifted and I can honestly say from walking through the door , you're made to feel special and treated with absolute kindness . My stylist Sarah spent time discussing what I wanted and offered advice and suggestions on the best way to achieve it . I have my hair cut very short and Sarah has always given me a very precise and perfect haircut , spending that extra time to achieve the best cut .
I highly recommend a visit to The Chapel you won't be disappointed!

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Consistently the best haircut ever :)

Catherine Byrne
17th Jul 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie has been cutting my hair for over four years and I have absolutely no complaints whatsoever. A consistently excellent haircut (whatever my hair is like, and it has varied so so much over the last four years) in a relaxed and calming environment. Perfect!

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High/Low Light

Sue Laban
14th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

First time having it done, Love it.
Thank you Lucy

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High/Low Light

Sue Laban
14th Jul 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

First time having it done, Love it.
Thank you Lucy

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Very satisfied customer

Barbara Higham
8th Jul 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy knows exactly how to treat my very fine hair and I am happy to let her cut and style it in the way she suggests. I also enjoy her lively personality. Always interesting topics to talk about.

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Perfect

Elizabeth
8th Jul 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

The whole visit was so kind and welcoming and my hair looks lovely.

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Ms

Andrea Cifelli
8th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

As ever, Mollie listened to what I wanted and delivered! It’s always a very pleasurable experience coming to The Chapel!

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First appontment

Carrie cort
7th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Thanks to a birthday gift from a friend who’s used Molly‘s services. I have a new hairdo. I had a lovely relaxing morning enjoying the beautiful setting, head massage, cappuccino, delicious chocolate, wonderful company and an excellent final haircut. Thank you, I will be returning in about six weeks.

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An elevated experience

Kathryn NP
4th Jul 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

I had such a lovely experience today at this salon. The space is clean, calm, and serene; it feels so much more elevated than a typical salon and is incredibly welcoming from the moment you walk in.

Mollie was absolutely amazing. She really took the time to listen to what I wanted, my previous experiences, and the look I was hoping to achieve. She understood exactly what I was after and gave me the haircut I've been wanting for such a long time. I couldn't be happier with the result!

It was honestly a fantastic experience from start to finish, and I'll definitely be coming back for my maintenance cuts. Highly recommend! ❤️

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Cindy Always Knows Exactly What My Hair Needs

Alessandra Rapetti
2nd Jul 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy is absolutely fantastic. She is incredibly skilled, professional, and so much fun to be around: every appointment feels like catching up with a friend.
She has a real talent for understanding exactly what I want, even when I only bring a few photos or examples. She interprets them perfectly, adapts the look to what will actually work best for my hair, and always gives the most thoughtful and spot-on advice. I leave every time feeling genuinely happy with my hair. I couldn’t recommend her more highly!

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Happy

Carol Dodd
1st Jul 2026
Team Member: Sarah
5.0
Appointment verified by Phorest

Sarah was friendly, welcoming and sensitive to my difficulties (stairs). The products chosen for my hair type and psoriasis were soothing and appropriate and the shiatsu massage was a welcome and pleasant surprise. I forgot my hair style photograph so described the cut I wanted and Sarah kept checking throughout the cut, completing it just as I had hoped for. I enjoyed my visit and I am looking forward to the next one.

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Restyle

Alison
26th Jun 2026
Team Member: Mollie
4.5
Appointment verified by Phorest

Had a great experience,mollie was great and gave good ideas for my new hairstyle ,really pleased ,will be back

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first visit

margo
25th Jun 2026
Team Member: Ellie-May
4.5
Appointment verified by salonspy

amazing lady who listened to my idea of summer pink and did all what i asked for:) will come back for other colours for sure:)

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Love my new hair

Lisa
24th Jun 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah was so attentive and friendly. She really took time to look at the images I brought in and discuss different aspects of the cut to find out exactly what I was looking for. I’m delighted with the result

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Fabulous haircut

Karin Pfannenschmidt
24th Jun 2026
Team Member: Mark
5.0
Appointment verified by salonspy

It's is a week since I saw Mark for a cut and it is one of the best haircuts ever. Thank you so much and I definitely will be back. xx

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Recent Haircut

Deryn Turner
20th Jun 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Love the Chapel, the staff are very welcoming, great coffee and lovely little treats.
A lovely experience, Cindy works her magic on my hair every time and I always come away feeling great!

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Delighted

Susie
20th Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was absolutely sweet. She really listened to what i wanted & made suggestions about what would suit my hair & lifestyle. She inspired me with confidence & took great trouble. I'm thrilled with my stylish short haircut. She explained how to dry & style my hair plus what products to use. Lucy was lovely to chat to & Heidi was very welcoming plus made a great cappucino! Altogether a lovely experience. Thank you. Thanku you.

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Suuuuper

Karin Pfannenschmidt
16th Jun 2026
Team Member: Mark
5.0
Appointment verified by salonspy

Fabulous as always xx

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Highly recommend

Faye Burchell
12th Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Can’t recommend here enough! I booked last minute as my regular hairdresser let me down just before a trip. All the staff were absolutely lovely, such a welcome and lovely calm atmosphere. Lucy was fantastic! I get nervous with new hairdressers but she immediately put me at ease, really listened and did a fantastic job. I won’t be going anywhere else now.

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Hair Cut

Carol
11th Jun 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Just brilliant Sarah did a wonderful job on cutting my hair, they all make you feel very welcome to the fantastic salon

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Professionally Devine

A.Nafisi
5th Jun 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Very attentive consultation, an amazing result. I walked out of the hair salon feeling like a proper rockstar.

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Exceptional

Sarah
5th Jun 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

The Chapel is the ultimate hidden gem, and I have officially found my new favourite hair salon! The minute you enter, you are welcomed by flawlessly executed interior design. The experience is broken down into perfect stages. First, my stylist Lucy sat with me in their cozy meeting area. She truly listened to what I wanted, we looked at inspiration pictures, and understood my vision perfectly—something I have never experienced at other salons.
Once I was happy, we moved on to colouring, accompanied by a complimentary glass of wine! The design of this salon makes you feel right at home during every single stage of your treatment. While my colour was setting, I relaxed in a cozy, peaceful cove with my wine and snacks. Even having my hair washed felt luxurious in another cozy cove upstairs.
The entire experience was seamless, relaxing, and beautifully thought out. Lucy and Ellie made me feel so at ease from the moment I arrived—they are truly the kindest and friendliest team. I absolutely love my hair and am still in shock at how perfect it is!

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The Chapel, Horsham

Robin Pearce
4th Jun 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

This was my first visit to The Chapel. I found it to be a very happy and friendly environment. Lucy really listened to me and how l wanted my hair to look. Lucy was very personable and knowledgeable. A very positive experience!

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Miss

Izzy bedding
3rd Jun 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

I had an absolutely amazing time the atmosphere is so relaxing and peaceful. The stylists give their full attention to you throughout your whole time there. You don’t feel crowded at all when I was there I was the only customer. Lucy is such an amazing person she is so friendly, easy to talk to and just such a bubbly person with a glowing personality - highly recommend both Lucy and the salon.

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Consultation

Deborah Fisher
3rd Jun 2026
Team Member: Mark
5.0

Consultation was very thorough and professional. Mark was a very approachable friendly person. A pleasure to meet and discuss my hair.

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Five stars, no hesitation

Anonymous
31st May 2026
Team Member: Lucy
5.0

Lucy was brilliant from start to finish. She listened carefully during the consultation and delivered exactly what I asked for, all with a warmth and professionalism that’s hard to come by.

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Very happy

Xio
29th May 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Lucy was lovely , i got the appointment on the day which was handy. She had a short consultation to confirm what i wanted, which i thought was really professional. Lucy did an amazing job and was super efficient . The salon looks fabulous. Overall, very happy.

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Love my hair, Lucy was great!

Jordan
16th May 2026
Team Member: Lucy
5.0
Appointment verified by salonspy

Always such a lovely experience coming to the Chapel! My hair looks so nice and Lucy was really helpful!

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Always a pleasure

Marion Fox
12th May 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

My visit to the hairdresser was a joy as always. Sarah is a really lovely person and my hair always looks great.
I always leave with a smile on my face and a spring in my step. 5*

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Lovely and relaxed experience

Tilley Passingham
10th May 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Ellie was great she listened to what I wanted to achieve and gave honest feedback and made it possible. I felt very relaxed and have an overall great experience with Ellie .

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Fabulous service

Amy
9th May 2026
Team Member: Mollie
4.5
Appointment verified by salonspy

A very relaxing experience, Mollie listened; advised and styled my hair so beautifully. The service was gold standard thank you Mollie 🤩

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Sarah is amazing

Francesca
7th May 2026
Team Member: Sarah
5.0
Appointment verified by salonspy

Sarah was amazing as alway, the hair is always done to perfection, and she always knows exactly how I want!!!

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Lovely Experience

Lucy
7th May 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

As ever this was a lovely experience from start to finish! I’ve been coming for years now and I can’t recommend it highly enough, I always leave feeling relaxed, taken care of, and like a million bucks.

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Cindy is THE BEST!!

Emily Spence
30th Apr 2026
Team Member: Cindy
5.0
Appointment verified by salonspy

Cindy just knows!! Thank you so so much! I love coming to see you, always make me feel so special and pampered! And honestly I love love love my hair!!! You are the absolute best!

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New customer

Christine Guppy
25th Apr 2026
Team Member: Ellie-May
5.0
Appointment verified by Phorest

The moment l walked into the salon l got the sense off tranquility l felt very comfortable and when l meet Ellie was so kind listened to what l would like my to look like gave me advice she’s an asset to your salon and lm extremely happy the result thank you Ellie .

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Gentle Giant

Amanda
22nd Apr 2026
Team Member: Ellie-May
4.0
Appointment verified by Phorest

Ellie listened, discussed and then created a fabulous hairstyle. I am very happy with the result. Thank you Ellie.

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Feeling wonderful

Sandy
21st Apr 2026
Team Member: Mark
5.0
Appointment verified by salonspy

I have had my hair cut by Mark for a few years now every time he makes such a great job - I leave the salon feeling empty wonderful!!!

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Amazing all round

Charlotte
16th Apr 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

Had such a wonderful time getting my hair done at the chapel. Mollie really listened to what I wanted and asked lots of questions to make sure we were on the same page. The venue itself is just stunning and like nowhere I’ve had my hair done before, so lovely to sit on a comfy sofa whilst you wait for your colour to develop and the hair washing area is so tranquil. Im very happy with the results and look forward to my next visit.

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Mrs

Barbara King
15th Apr 2026
Team Member: Mollie
5.0
Appointment verified by Phorest

Mollie is an excellent stylist and transformed my unruly mop into an easy to manage and stylish new hair style

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Great hair cut

Anna- marie Simpson
15th Apr 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

I am so pleased with my hair cut. I have long fine hair which is difficult to cut. Molly was great, she advised me to keep it long and framed the face with layers. Beautifully done.

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Great Hai colour and cut

Tracey
14th Apr 2026
Team Member: Lucy
4.5
Appointment verified by salonspy

Great appointment with Lucy today. She really listened to what I wanted and gave suggestions as to what colours would work best.
Great colour and cut. I’m very happy. Thank you ☺️

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New stylist, great experience

Emily James
10th Apr 2026
Team Member: Mollie
5.0
Appointment verified by salonspy

I've been a client for a while but my lovely stylist left. I booked in with Mollie and I'm very happy with my new cut. Mollie is friendly and very knowledgeable, she took my hair shorter than it has been for years and I love it. It's not the cheapest option but still feels value for money. The host is always super friendly too.

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Consultation complimentary

Anonymous
9th Apr 2026
Team Member: Lucy
5.0

Lucy was very helpful and informative, answering my questions honestly.

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Excellent cut

Laura Wadey
8th Apr 2026
Team Member: Lucy
5.0
Appointment verified by Phorest

Lucy very kindly cut my hair today as my usual hairdresser Sarah is on sick leave. She did a good job & was very attentive. Would certainly recommend.

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Its like home

Carol
1st Apr 2026
Team Member: Mark
5.0
Appointment verified by salonspy

It is always a joy when my appointment comes round. Always look forward to seeing Mark again and catching up on all things food (I'm a big foodie) and travels.
The wider team always make my visit special. I really would not go anywhere else. I don't know what else to say I love it !

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Thank you

Becky B
31st Mar 2026
Team Member: Ellie-May
5.0
Appointment verified by salonspy

Really good experience. The salon is beautiful. Felt like a nice treat. Ellie was very helpful with finding the right style. Look forward to my next visit thank you

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