Optima Hair Specialists Ltd

After 17 years service, Karen + Optima = hair success !!

Still getting used to the new building, but same great lovely people! Great service, staff are always so friendly from the moment you enter. Always so willing to help and listen but most importantly respond to concerns or queries

Only one word can describe service,treatment ,and confidence building.......Fantastic....no I will use another one Incredible!!

Always made to feel good here at Optima. And Karen is just the absolute best.
She makes me feel great. She's extremely welcoming. And she's a brilliant hairdresser too. Oh...Did I mention, she just happens to be gorgeous Ha! Ha!
Everyone at the company is extremely welcoming though.
Right from the reception to the staff. They all do everything to make you feel great.
Always enjoy every appointment at Optima.

Awesome as always never let down been here 20 years says it all.

As always really happy with cut and re fusion

Exc

Reception staff are always polite and helpful

Reception staff are so lovely and friendly. Always have a laugh and chat when I go. No issues at all and would recommend to friends

Fabulous Jade does my hair perfectly thank you

As always , couldn’t fault the service and the relaxing atmosphere.

Staff on reception are always very polite and helpful

Top staff, very friendly atmosphere and do an amazing job always, been coming here for over a decade, and the professionalism never fails, absolutely highly recommended *********

Met Elyssha for the first time. She’s great and we didn’t stop chatting. Oh and she’s decent with the hair too.

Amazing Barnet created once again by Fotini! Also love her dedication to superhero movies, especially Zack Snyder's epic Justice League!

Jade is a great stylist and always listens to any concerns or worries and addresses them as much as possible.

Always made to feel part of a family , wonderful people .

It is always a happy experience and a highlight of one’s day.

Jade’s enthusiasm made such a difference and nothing was impossible or too much trouble. She was a delight to have looking after me.

Excellent service as always

The optima staff are always welcoming and cheerful . The ladies on reception are very helpful when it comes to making appointments . Once again, another fantastic service from the optima family .

Always 5 star service

Fantastic service,fantastic people.

Great company

I've been an optima client for a few years now , always very happy with the result, Pete and Karen go the extra mile...great communication from the friendly and efficient staff.
Highly recommend !

First class service as always.

Great

Excellent service from start to finish. Emma’s a lovely to chat with and she a fantastic job throughout. Absolutely delighted with my new haircut, she has done it exactly as I wanted ?

First impressions from entering the building, a well presented professional organisation, well organised, clean & tidy, happy, friendly with a helpful reception, relaxed yet professional at all times and always welcoming.
All Stylists have superb communication skills, always friendly yet professional at all times, carrying out a unique hair service & skill, making my experience at Optima a very pleasant one indeed...

Staff always friendly and polite also very helpful.

Went yesterday. Had a re fusion I was extremely pleased with the result. Jade was the stylist who is a master of her trade.

Amazing relaxing , Nicola was a joy to talk to during my appointment staff are so lovely

As always, from the moment you walk in the reception door, you are just made to feel really good.
The receptionists themselves are just really welcoming, Jo and Beth, on this occasion. And they just make you feel SO GOOD.
Then, from the the first moment your appointment starts, you can ask questions about your hair, and are just re-assured about everything. And Karen is just so good at this, and knows everything, about the company, and it seems, would do anything at all, to help you.
I have been coming here for several years now, and have always been made to feel this way.
And I even had a visit from owner Pete, during my appointment.
Pete is one of the best men I have ever met, and knows exactly how to make you feel good about yourself.
Fantastic visit.
I love coming to Optima.

I have been using Optima now for 5 years and to say they have changed my life is an understatement. They are professional, friendly and their results speak for themselves. I love my new found confidence, which I lost in my early 30’s due to hair loss, all Thanks to the team at Optima.

Excellent as usual. Friendly and very good

Brilliant as always

I was waiting for a new unit to arrive but it had not arrived by them time I was due on holiday, Jade knew this and went above and beyond to repair an old unit so I would be able to go on holiday without worrying about my hair.
She is a star and I am eternity grateful to her
Thank you Jade

As usual, I need to thank all the staff for fantastic service, especially Elyssha for a top notch job. Coming to Optima makes me feel human again. Everyone is so nice, thoughtful & conscientious. Love the team at Optima.

Super as always .

Staff are always friendly polite and helpful

Wednesday always goes beyond her duty and is an amazing stylist! Everyone is brilliant here! God bless you all!

Emilie did my refusion

Fantastic as always. Everyone is so kind and helpful.

I so appreciated the fact that Elyssha came in early in order to do my fitting!
Fantastic service and real dedication! ???

I’ve seriously never been as pleased with my style and colour as I have been on this trip! Truly!
A fantastic job, Elyssha! ☺️

Very professional, excellent stylist

A lovely experience with a caring stylist I have never met her before but she soon put me at ease anyone visiting the salon will get the most caring experience and really individual advise

Most of my appt was done by a new girl I think called Elise who is training ( apologies if I got it wrong ) she was excellent , haircut was great , chatty and really thoughtful and particular with her work . Been coming to optima for 5 years and always happy with everything. Top job by an amazing company thanks guys

Optima is a very special place providing 1st class service and confidence .
Karen is always very professional, friendly , accommodating, funny and always shows attention to detail for her clients .

Superstar! Always brilliant.

Fantastic

Really friendly and professional as always. Jade and the team are caring and efficient at their job.