Optima Hair Specialists Ltd

Always looked after at optima! Always happy when I leave!
Highly recommend

I woukde just like to thank you all fir being so lovely !

Lovely stylist,very skilled and careful.
My hair looks fab.

This is my 5th year with Optima and once again they have gone above and beyond to keep my hair looking fresh. Jade, Pete and all the team have been amazing again this year and I can’t thank them enough.

Merry Christmas to team at Optima,

Much love

Phil

As per usual, the receptionists, were the first to welcome me. And as I'd arrived a little early, I got a cup of coffee too.
The Karen eventually did her usual magic, and made my hair look absolutely amazing again, as always.
I could ask for a better service at Optima, and I get that, every time.
Pete and Kaz have together, made me feel great, during the years, I've been coming to Optima.
Extremely pleased.
As always.

Greeted at reception with a warm welcome and smiles every time you enter.
It’s nice they all know your first name and address you like their family.
The experience with the stylist (I’m rubbish with names but she had red hair) was absolutely amazing … she asked questions about what I wanted, took time to re-affirm and made great conversation about anything and everything to make me feel comfortable.
Little did she know I have a customer for 12 years.
Peter M, the owner took time to say hello and check everything was ok. In my opinion people buy people and this guy is genuinely the most caring and humble person I have come across. He knows or remembers every little detail.
After a wow experience the whole time I was there. I would highly recommend Optima to the world. Definitely the best in the business.

Reception staff are always welcoming friendly and polite.

This Is my third review but after my visit yesterday, I have to comment. I have been going to Optima for 14 years or so. I had a problem with my system this week. Optima fitted me in for an emergency appointment at what must be a very busy time for them. Elyssha and the young lady who assisted her were wonderful. They sorted me out in no time, meaning that I was all set for Christmas. The reception staff were lovely as usual. Also thanks to Pete. I can't praise Optima enough. I don't know what I would do without them.

Amazing

Yet another good addition to the optima family well done optima! As per usual the ladies at reception are very welcoming .

Reception staff are always welcoming polite and helpful

Reception staff are always welcoming polite and helpful.

Always a pleasure, she is very nice and professional, understanding..made me look 10 years younger. So everyone says. Thank you .

Very relaxed and the dog loved it too

Love thus place. Always excellent service and so friendly

Been coming here for years - saw fantastic results straight away - thank you Pete and Annie for looking after me

From entering, Maris was professional. She came to meet me, pit me at ease and checked when I needed. I was so impressed by her dedication and quality of work. Thank you so much.

From the very first meeting, through to fitting and every visit since, the greeting and service you receive is amazing.
Yes there are others that try to replicate what Optima do, but only Optima do it right, great team all around

Reception staff are always welcoming polite and very helpful.

I needed some guidance with how to treat my unit and Elyssha sorted it brilliantly.

Since finding Optima 7 years ago, I just couldn't imagine going anywhere else. The day I walked in there, they changed my life.

After a 3 year absence, the original musketeer has re entered my hair universe! Fantastic appt! God bless you ma'am!

Thank you for fitting me in and sorting out my problem at short notice. The girls on reception are wonderful and so friendly and helpful. Thank you Emma. You are so professional and did a first rate job. You're a star !

Such a good job done be with genuine warmth and politeness. Well done Dale.

Maria was pleasant, friendly and knowledgable. Always has been in the times I have had the pleasure of meeting her before. I had my unit re-fitted along with the re-styling of unit, which was great, so had a different style this time. It all went smoothly and in a timely manner. I was so satisfied, what more can you ask for.. I know there is a reception evaluation in the next section of this review but it’s a tick box review, you can’t really embellish the review. Especially when they go above and
beyond. Optima RECEPTION girls are brilliant!!! So Helpful, pleasant, they go out of their way to ensure your appointments are booked, at times that suits you, especially if like me, I tend to have a lot of hospital appointments, so I need to swop my appointment times and days a lot. But they always accommodate me. They help me so much especially with parking. You know something, every person I have had the privilege to meet at Optima, in what ever capacity, have been so pleasant, they are so knowledgeable in what ever they do and go out of their way to make you feel relaxed and whole again, especially when you walk out of their door, without your head covering. Thank you for the service you give to us all, along with the free services you provide to charities.
Thank you ALL x x x

Fantastic service as always from elyssha. Will definitely book with her again xx

Always a pleasure to see Jade ,as usual fitting was perfect, hair looks amazing,i

Reception staff are always welcoming polite and very helpful.

As always it is a pleasure to have my system realigned Jade is so lovely and the reception girls make each. visit such a pleasure

Brilliant service as usual from the moment I walked into reception. Jade is very professional.

She’s good, i mean she ok, alright she’s very good kind of, kind of ok

Amazing service as always. Always feel super comfortable and at ease - Jade is fantastic. Absolutely love my hair. Everyone on reception were super lovely too, nothing ever seems too much hassle.

My hair looked great when Jade finished it. She is excellent. My husband thought it looked good as well!!

Reception staff are always welcoming polite and helpful.

Good service - credit to riad aswell who started the fitting off finished by Jade

Excellent service as always

I've been going to Optima for nearly five years. I have always had an excellent service from every stylist I've met. The company is very friendly and professional and I would recommend it to anyone.

Hair stylists are lovely
It was a incorrect highlights on the new system for which I have to wait all this time
Jade agreed immediately once she looked at the order colour and my existing system as she ordered it

Excellent. Listened to my needs. Did a great job.

Yet another successful Optima Hair experience... I found Jade, such an expert and professional as ever, just like all the members of the Optima Hair team, always friendly yet professional at all times, great service!

Brilliant appt! Emma did awesome with my Barnet! Granted it's not a short back and sides style i have and she pays attention to to all the little dots i draw on myself! I have 4 amazing stylists now in Wednesday(Elyshha), Fotini, Jade and Emma! I feel like Dogtanion!

10/10 as always

I always feel great after my appointments at optima, but yesterday felt extra special to me. I’ve been pretty low recently and my appointment with Elyssha yesterday was the pick me up and the confidence boost I needed! I actually got a little emotional at the end because I was so happy with the job that she had done, it was the first time since I first had my system fitted that I was overcome with emotion and the realisation of how happy I am now that Optima has given me this opportunity! She was kind enough to give me a hug at the end too! Thank you everyone, I appreciate you all!

Lovely work

Lovely work

I had the pleasure of having Emilie styling my new hair. I was a bit apprehensive at first as my original stylist was no available. But Emilie done a good job once again optima has not disappointed thank you all at optima .

Amazing service as always. Couldn’t be happier

Reception staff are always friendly polite and helpful.

Always feel well looked after. Thank you for restoring my confidence.

Optima provided the usual high standards and great skill.
It's always a pleasure to come for an appointment.

Emilie worked with Claire on my hair. Claire was very pleasant & interested in how I liked my hair & how to style it. Both girls were friendly & fun, my hair looked great & I enjoyed my appointment.