Response from Francesco Hair Telford
Hi Beth,
We're sorry to hear that you were disappointed with your recent visit to us. Your feedback is very important and we take it seriously.
We would like to apologise again that the cut and blow dry didn’t meet your expectations.
We value all of our customers and always do our best to look after them. We apologise that you weren’t offered a glass of water like other customers were. That was definitely a mistake on our part.
We would like to contact you personally to discuss your experience but as we only have your first name we are struggling to find your contact details.
if you would like to contact us please don't hesitate to contact us and ask to speak to Paul
Best wishes,
The team at Francesco Hair Telford