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Francesco Hair Salon - Telford, Shropshire

Unit 3, 107 Trench Rd, Telford, Shropshire, TF2 7DP

About us

Experts at cutting and colouring hair of all types, you'll be sure to leave a Francesco Hair salon looking fantastic and feeling truly pampered!

Francesco Hair is one of the largest, award winning hairdressing companies in the UK. Owned and run by the Italian Dellicompagni family; as with most things Italian the brand is stylish, luxurious and unique in style.

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Opening hours

Monday 10:00 - 18:00
Tuesday 11:30 - 20:00
Wednesday Closed
Thursday 11:30 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 16:00
Sunday Closed

Services

Hair

Reviews

4.89
149 verified reviews
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Filter by rating

Amazing !

Miss Katie Holbrook
20th Feb 2024
Stylist: Betty
5.0
Appointment verified by SaloniQ Software

I had the haircut I’ve always dreamed of, it’s my birthday and I felt so welcomed and they even put Taylor’s swift on!! Everyone was so lovely I definitely recommend they need more recognition. Betty was so good with her work and I would go to her in a heartbeat!! So adorable and amazing !!

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Response from Francesco Hair Telford

Dear Miss Katie,

Thank you so much for taking the time to leave us such a glowing review. We are thrilled to hear that you had such a great experience at our salon for your birthday.

It means a lot to us that you felt welcomed and enjoyed, Taylor Swift is awesome and turning her tunes up was no problem . We always aim to create a comfortable and friendly atmosphere for our clients.

Betty is a valued member of our team and we will be sure to pass on your kind words to her. We are delighted that she was able to give you the haircut of your dreams.

Thank you again for recommending us and for your lovely feedback. We hope to see you again soon.

Warm regards,

Paul & the Team at Francesco Hair Telford

Wash cut and blow

Mia Brown
19th Feb 2024
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Amazing, really talked about what style I wanted. Very friendly and professional. Definitely have Ella again!

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Response from Francesco Hair Telford

Hi Mia, thank you for your lovely review! We are thrilled to hear that you had a great experience at our salon. Our team always strives to make our clients feel comfortable and listened to when it comes to their desired style. We're so happy that you were able to have Ella as your stylist and we will be sure to pass along your compliments to her. We look forward to seeing you again soon for your next visit. Thank you for choosing us for your hair needs!
Best,
The team at Francesco Hair Telford

Great job

Mrs Jillian Pollard
17th Feb 2024
Stylist: Leonie
5.0
Appointment verified by SaloniQ Software

Thanks Leonie for looking after my roots and my for a great blow dry.

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Response from Francesco Hair Telford

Dear Mrs. Jillian Pollard,

Thank you so much for taking the time to leave us a kind review! We are thrilled to hear that your experience at our salon was positive and that Leonie did a wonderful job with your roots and blow dry. We always strive to provide top-notch services and it's great to hear that we met your expectations.

We would be delighted to welcome you back to our salon in the future and provide you with the same level of care and attention. Thank you again for choosing our salon for your hair needs!

Best regards,
The team at Francesco Hair Telford

Always great service with fantastic hair cut and style

Mr Steven Dowdeswell
17th Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Amazing - as is usual
Typically consistent here with a service that can be relied upon, from simple cuts to full makeover and colour.

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Response from Francesco Hair Telford

Dear Mr. Steven,

Thank you so much for taking the time to leave us a review. We are thrilled to hear that your experience at our salon has been consistently amazing. Our team is dedicated to providing reliable and top-quality services to all of our clients, whether it's a simple cut or a full makeover and color.

We are so grateful for your continued support and we can't wait to see you again soon. Please don't hesitate to reach out if you ever need anything else from us.

Best regards,

The team at Francesco Hair Telford

Francesco Trench Telford

Ms Wendy White
13th Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Fantastic! As always a relaxing time and pamper.

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Response from Francesco Hair Telford

Dear Ms Wendy White,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a fantastic experience at our salon. Providing our customers with a relaxing time and pampering is our top priority, so it's great to know that we were able to achieve that for you.

We truly appreciate your support and we look forward to seeing you again soon. If there is anything else we can do to enhance your future visits, please do not hesitate to let us know. We are always happy to receive feedback and suggestions from our valued customers.

Warmly,
The Team at Francesco Hair Telford

Outstanding Experience

Miss Brooke Pallatina
12th Feb 2024
Stylist: Leonie
4.5
Appointment verified by SaloniQ Software

Walked in was called over promptly, had a great consultation and discussed what she was going to do step by step. This fully reassured me and put me at ease. All staff were friendly and great value for money. She worked around me and made sure I was happy and comfortable throughout everything. Couldn’t ask for anything better, would highly recommend!!!

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Response from Francesco Hair Telford

Dear Miss Brooke Pallatina,

Thank you so much for taking the time to share your lovely feedback with us about your recent visit to our salon.

We are thrilled to hear that you had a great experience with our team, and that you felt reassured and at ease during your consultation. We always strive to provide our clients with the best value for their money and we're happy to know that you found our services to be of great value.

We are delighted that our team was able to work around your needs and make sure that you were happy and comfortable throughout the process. Thank you for recommending our salon, it means a lot to us.

We appreciate your support and look forward to welcoming you back for another wonderful experience at Francesco Hair Telford.

Best regards,
The team at Francesco Hair Telford

Very happy

Lynn Stones
8th Feb 2024
Stylist: Betty
5.0

Lovely lady did my hair today , talks you through your haircut makes you feel completely at ease, very happy

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Response from Francesco Hair Telford

Hi Lynn,

Thank you so much for taking the time to leave your kind review. We are glad to hear that you had a pleasant experience at our salon and that you felt comfortable during your haircut. Our team strives to make every customer feel at ease and we are happy to hear that we succeeded with you.

We appreciate your feedback and look forward to welcoming you back soon. Have a wonderful day!

Best regards,
The Team at Francesco Hair Telford

Fab haircut

Julie Bath
2nd Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Fab haircut, great gossip, x

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Response from Francesco Hair Telford

Hi Julie,

Thank you for taking the time to leave us a review! We are so happy to hear that you had a fab experience at our salon. Our team always strives to provide great haircuts and a friendly atmosphere for our clients.

We love a good chat too, and we're glad you enjoyed some great gossip during your visit. We appreciate your kind words and hope to see you again soon for your next haircut.

Take care!

The team at Francesco Hair Telford

Happy customer

Allison Schofield
1st Feb 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Great service resulting in a lovely colour and cut. Thank you Sarah

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Response from Francesco Hair Telford

Hi Allison,

Thank you so much for leaving us a positive review! We are thrilled to hear that you had a great experience at our salon and that you are happy with your beautiful new color and cut done by Sarah. She is truly talented and we are lucky to have her on our team.

We can't wait to have you back in our salon for your next appointment. If there's anything we can do to make your visit even better, please don't hesitate to let us know.

Thanks again for trusting us with your hair. Take care and see you soon!

Sincerely,
The Team at Francesco Hair Telford

Cut and blowdry

Mrs Christine Barret
29th Jan 2024
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Lovely morning with a lovely stylist ,and a lovely hairstyle....

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Response from Francesco Hair Telford

Dear Mrs. Christine,

Thank you so much for your lovely review! We are thrilled to hear that you had a great experience with our stylist and that you love your new hairstyle. Our team at Francesco Hair Telford strives to provide excellent service and create beautiful styles for all our clients.

We are grateful for your support and look forward to seeing you again. If you have any friends or family members who are looking for a new salon, please do recommend us! We would be more than happy to take care of them as well.

Thank you again for choosing Francesco Hair Telford and for taking the time to share your positive experience. We appreciate it!

Best regards,
The team at Francesco Hair Telford

Lovely salon experience

Anne Hawkes
26th Jan 2024
Stylist: Betty
5.0
Appointment verified by SaloniQ Software

Another lovely cut and blow dry from Betty. She takes the time to ask questions about how I had got on with managing my style since the last appointment and makes good and helpful suggestions if needed. All of this makes my experience enjoyable and I leave with the style I wanted.

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Response from Francesco Hair Telford

Hi Anne,

Thank you so much for your kind review! We're thrilled to hear that you had another lovely cut and blow dry with Betty. We pride ourselves on providing exceptional service and we're glad to hear that she took the time to ask about your style and made helpful suggestions.

Our team is dedicated to making every visit an enjoyable experience and we're so happy to hear that you left with the style you wanted. We appreciate your continued support and look forward to seeing you again soon.

Warmly,
The Team at Francesco Hair Telford

Hair today 22/01/24

Mrs Jacquie Hobbs
22nd Jan 2024
Stylist: Sharna
5.0
Appointment verified by SaloniQ Software

Excellent service today great stylist thankyou so much sharia recommended 😀

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Response from Francesco Hair Telford

Dear Mrs Jacquie,

Thank you so much for taking the time to leave us a lovely review! We are delighted to hear that you had an excellent experience at our salon and that our stylist Shannon was able to provide you with great service. We will be sure to pass on your kind words to her.

We are also glad to hear that you were happy with our recommendation. Our team always strives to provide the best advice and solutions for our clients' hair needs.

We hope to see you again soon and thank you for choosing us for your hair needs.

Warm regards,
The Team at Francesco Hair Telford

Happy hair day

Mrs Jackie Raftery
14th Jan 2024
Stylist: Izzabella
5.0
Appointment verified by SaloniQ Software

Loved my colour cut and blow dry.

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Response from Francesco Hair Telford

Dear Mrs. Jackie,

Thank you so much for your wonderful review. We truly appreciate your kind words about your recent visit to our salon. We are happy to hear that you loved your colour, cut, and blow dry.

At our salon, our team strives to provide the best services possible, and we are delighted that we were able to meet your expectations. We are also grateful for your loyalty and support towards our salon.

We look forward to welcoming you back to our salon for your future hair needs. Wishing you a wonderful day ahead!

Best regards,
The team at Francesco Hair Telford

Amazing experience

Dan Hough
13th Jan 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Had a perm done today to add some volume to my straight hair and I'm over the moon with it, the ladies at the salon are lovely and welcoming. Will definitely be returning

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Response from Francesco Hair Telford

Hi Dan,

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you are happy with your perm and that our team made you feel welcome.

It's always great to know that we are able to add volume and achieve the desired look for our clients. We look forward to seeing you again and welcoming you back to our salon.

Best regards,
The team at Francesco Hair Telford

Friendly and Professional Service

Mrs Verity Spencer
12th Jan 2024
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah has been looking after my hair for many years and apart from the fact that she is an excellent Stylist, it is always a pleasure as she is so friendly. I have unruly hair and she knows how to cut it - which is not true of all hairdressers, as I have discovered over the years. I would have no hesitation in recommending this salon.

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Response from Francesco Hair Telford

Dear Mrs Verity,

Thank you so much for taking the time to write this lovely review. We are so glad to hear that Sarah has been taking good care of your hair for many years and that you always enjoy your time with her. We pride ourselves on having a team of skilled professionals who are not only excellent at their job but also friendly and approachable.

We understand that having unruly hair can be a struggle, and we are happy to hear that Sarah knows exactly how to handle it. We always strive to provide the best service to our clients, and we are grateful for your recommendation.

Thank you again for your words of appreciation, and we look forward to seeing you again at the salon.

Warm regards,
The Team at Francesco Hair Telford

Blow dry

Maxine
9th Jan 2024
4.0

A bit rushed and barely spoke a word to me.

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Response from Francesco Hair Telford

Hi Maxine,

Thank you for sharing your feedback with us. We truly appreciate your honest comments and we apologise for the service that you experienced at our salon. As a team, we strive to provide the best experience for our clients and we're sorry that you felt rushed and not properly greeted. We will address this issue with our team and make sure to improve our communication with all our clients.

We truly value your patronage and we hope to have another opportunity to provide you with a more pleasant experience. Your satisfaction is our top priority and we will do our best to make it right.

Thank you for choosing us and we look forward to having you back at Francesco Hair Telford.

Best regards,
The team at Francesco Hair Telford

Amazing hair cut

Donna Kelly
7th Jan 2024
Stylist: Izzabella
5.0
Appointment verified by SaloniQ Software

Amazing haircut and done by a very confident and well mannered hairstylist. I gave her my vision and she delivered it .

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Response from Francesco Hair Telford

Dear Donna,

Thank you so much for taking the time to leave us such a lovely review! We are thrilled to hear that you had an amazing experience with us and that our hairstylist was able to deliver your vision flawlessly. We pride ourselves on providing exceptional service and it is always heartwarming to hear such positive feedback from our clients.

We hope to have the pleasure of welcoming you back to our salon in the future and delivering the same level of confidence and great service that you received during your last visit.

Best regards,
The team at Francesco Hair Telford

Cut & Blowdry

Lyndsay
6th Jan 2024
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Could not be happier. Clare did exactly what I asked for. Perfect.

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Response from Francesco Hair Telford

Hi Lyndsay,

Thank you for taking the time to leave us such a lovely review. We are thrilled to hear that you had a great experience with Clare and that she was able to give you the perfect hair you asked for. We pride ourselves on listening to our clients' requests and delivering top-notch results. We look forward to seeing you at our salon again soon.

Best,
The Team at Francesco Hair Telford

Hair treatment

Barbara Williams
30th Dec 2023
Stylist: Sarah
5.0

Many thanks to Sarah really love my straightened hair, my hair is shiny and in good condition after a good cut, the colour looks great..

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Response from Francesco Hair Telford

Dear Barbara,

Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a great experience at our salon and that you love your straightened hair, shiny and in good condition due to a good cut. We always strive to give our clients the best possible results and it's great to know that we have succeeded for you.

Your hair looking great with the perfect color is something we aim for with each and every client. We're happy to know we achieved that for you. Please don't hesitate to reach out if you ever need any further hair care services.

Thank you once again for choosing Francesco Hair Telford. We hope to see you again soon!

Best regards,
The team at Francesco Hair Telford

A bran new colour

Mrs Sue Harley
21st Dec 2023
Stylist: Betty
5.0
Appointment verified by SaloniQ Software

I always look forward to having my hair done Betty has done a great job giving my hair the colour I wanted, Always talks me through everything she is going to do.franchesco is the hairdressers I will continue to use from now on .

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Response from Francesco Hair Telford

Dear Mrs Sue Harley,

Thank you so much for leaving us such a lovely review. We are thrilled to hear that you had a great experience at our salon, and that you are happy with the color that Betty gave you!

Our team at Francesco Hair Telford always strives to provide our clients with top-notch services and a comfortable experience. We are happy to have met your expectations and we cannot wait to see you again for your next visit!

Once again, thank you for choosing us as your go-to hairdressers, and we look forward to seeing you soon.

Best regards,
The team at Francesco Hair Telford

Wonderful visit

Anonymous
19th Dec 2023
5.0

Always a pleasure to have my hair sorted by this lady. She knows the things I like and I always feel safe in the knowledge that I am in

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Response from Francesco Hair Telford

Thank you so much for your wonderful review! We're thrilled to hear that Francesco Hair Telford is making you feel safe and comfortable when you visit us. It's always a pleasure to have you and we look forward to welcoming you back again soon.

As a team, we take great pride in providing high-quality and professional hair services our customers can enjoy.

Thank you again for taking the time to leave us this lovely review.

Warm regards,
The Team at Francesco Hair Telford

Wonderful visit

Donna Hewitt
19th Dec 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Always a pleasure to have my hair sorted by this lady. She knows the things I like and I always feel safe in the knowledge that I am in safe hands

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Response from Francesco Hair Telford

Hi Donna,
Thank you for your review of our service. We are delighted to hear that you feel safe with us and that you enjoy having your hair sorted with us.

We pride ourselves on having stylists that understand what our customers want and provide a service to suit their individual needs.

We appreciate customers like yourself that continue to come back to us. Thank you for your continued support of our salon.

We look forward to seeing you again soon.

Best wishes,
The team at Francesco Hair Telford

Amazing place

Miss Anna Bridges
19th Dec 2023
Stylist: Izzabella
5.0
Appointment verified by SaloniQ Software

Literally the best hair dresser I've ever been to - very friendly, beautiful place and turned out amazing x

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Response from Francesco Hair Telford

Dear Anna,
Thank you for taking the time to leave us such a glowing review. We’re so happy to hear that you had a great experience in our salon! Our team prides itself on providing the best possible service to each and every one of our valued clients. We really appreciate you choosing Francesco Hair Telford for your service and we hope to see you again soon.

Please don’t hesitate to reach out if you need anything else.

Warm regards,
The team at Francesco Hair Telford

2nd visit

Norman Thornton
18th Dec 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Very pleased with the service received and the care taken.

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Response from Francesco Hair Telford

Hi Norman,
Thank you so much for your kind words about our service. Our team always strives to offer the best possible care to all our customers, so it is very pleasing to hear that you felt this.

Our team puts in a lot of effort to ensure that all clients have a great experience and are happy with the results. We are glad to have you as part of the Francesco Hair Telford family!
We value your custom and thank you again for taking the time to leave your review.
Thanks again,
The team at Francesco Hair Telford

Wash & blow dry

Rebecca Mcleod
17th Dec 2023
Stylist: Leonie
5.0
Appointment verified by SaloniQ Software

Thank you Leonie for getting me Christmas party ready. You did a great job and my curls lasted all evening.

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Response from Francesco Hair Telford

Hi Rebecca,

Thank you for taking the time to share your experience with us! We're so happy to hear that Leonie helped you feel party-ready! It's great to know that your curls lasted all night long.
We're always striving to improve the services we offer at Francesco Hair Telford, so your feedback is greatly appreciated.

Thanks again for your positive review - it means the world to us.
All the best,
The team at Francesco Hair Telford

great hair cut

jane
16th Dec 2023
Stylist: Sarah
5.0

fabulous hair cut and colour as usual. came out looking a different person 😂

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Response from Francesco Hair Telford

Hi Jane,

Thank you so much for your wonderful review! We're delighted to know that you felt like a different person after your time with us at Francesco Hair Telford. We take great pride in each and every one of our services and are thrilled that it shows in the end result.

We appreciate your loyalty and look forward to seeing you again in the near future.

Kind regards,
The team at Francesco Hair Telford

A brilliant service

Anonymous
15th Dec 2023
Stylist: Sarah
5.0

As always five stars all the way

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Response from Francesco Hair Telford

Thank you for your great review! We are thrilled that you had a great experience at our salon.

Our team works hard to make sure our clients always have a relaxing and enjoyable experience with us. We're so glad we exceeded your expectations. Please come and visit us again soon! Thanks again for your kind words - they mean the world to us. From the team at Francesco Hair Telford.

Love my hair

Miss Faith Pugh
12th Dec 2023
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Had my hair pink and couldn’t be happier
I’ve been coming to Francesca’s for a while now and I wouldn’t go anywhere else, not only does my hair look good all the staff are kind and welcoming

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Response from Francesco Hair Telford

Hi Faith,
We’re so pleased to hear that your hair looks fantastic following your visit to Francesco Hair Telford and that our team made you feel so welcome. It's always so rewarding for us to hear when clients are pleased with our work, and for us to know that we've exceeded your expectations. We look forward to seeing you again soon!

Thanks again for your kind words.

Warmest wishes,
The team at Francesco Hair Telford

Love my hair

Miss Faith Pugh
12th Dec 2023
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Had my hair pink and couldn’t be happier
I’ve been coming to Francesca’s for a while now and I wouldn’t go anywhere else, not only does my hair look good all the staff are kind and welcoming

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Response from Francesco Hair Telford

Dear Faith,
Thank you for your lovely review! We're so glad that you have had an enjoyable and rewarding experience with us here at Francesco Hair Telford. It's our mission to ensure that not only do our clients receive the best hair care possible, but they feel supported and welcomed by our team too. We thank you for your loyalty and for choosing us.

It's heartening to see that you were pleased with your pink hair. We hope to see you soon for your next appointment!

Kind regards,
The Team at Francesco Hair Telford

Hair colour consultation

Mrs Vanessa Trustam
9th Dec 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah was delivered an excellent and knowledgeable assessment of my hair colour

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Response from Francesco Hair Telford

Hi Vanessa,

Thank you for your kind words about Sarah. We really appreciate your feed back and we are looking forward to seeing you again soon.

Warm regards,

The team at Francesco Hair Telford

Cut and blow dry

Mrs Tracey Chapman-Howell
9th Dec 2023
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Another amazing cut and blow dry today by Ella!

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Response from Francesco Hair Telford

Hi Tracey,
Thank you for your kind words about Ella. We're delighted you enjoyed your experience at our salon and we'll be sure to pass on your appreciation to her. We are passionate about offering every customer a consistent high quality of service and we're so pleased we got it right for you. We hope to welcome you back soon.

Thanks again,
The team at Francesco Hair Telford

Disappointed

Beth
9th Dec 2023
2.0

Just all round disappointing. Cut lasted about 30 seconds, and barely looked any different. I did say I didn’t want to go much shorter but I did book and pay for an actual cut. Also longer on one side, had to snip bits off since. Blow dry was terrible too. Had to rush home and do it again, zero volume or root lift in curly hair leaves a really flat pair of curtains on my head. And I wasn’t even offered a glass of tap water unlike the other customers. Really surprised as I’ve used this salon for a long time and had great cuts and service.

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Response from Francesco Hair Telford

Hi Beth,

We're sorry to hear that you were disappointed with your recent visit to us. Your feedback is very important and we take it seriously.

We would like to apologise again that the cut and blow dry didn’t meet your expectations.

We value all of our customers and always do our best to look after them. We apologise that you weren’t offered a glass of water like other customers were. That was definitely a mistake on our part.

We would like to contact you personally to discuss your experience but as we only have your first name we are struggling to find your contact details.

if you would like to contact us please don't hesitate to contact us and ask to speak to Paul

Best wishes,
The team at Francesco Hair Telford

Amazing Service

Anna Bridges
7th Dec 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Honestly I was only there for 15 minutes for a consultation but I felt very safe and welcomed. It was a lovely place and a great atmosphere.

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Response from Francesco Hair Telford

Hi Anna,

Thank you for your kind words and for visiting our salon. We are very pleased that you felt safe and welcomed and we’re glad you enjoyed your time with us. Our goal is to make sure all of our customers have a friendly, enjoyable, and relaxing experience in our salon. Our team works hard to ensure that we provide a great atmosphere and top notch service to all of our guests.

We look forward to seeing you again soon for your next visit.

Warm regards,
The Team at Francesco Hair Telford

Lovely place

Hanna
5th Dec 2023
Stylist: Clare
5.0

Very happy with my visit. Clare recommended me a treatment and my hair feels so soft . Definitely will come back 🌷 love the haircut 💇

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Response from Francesco Hair Telford

Hi Hanna,
Thank you for your kind words regarding Francesco Hair Telford. We are pleased to hear that Clare recommended you a treatment that you were happy with and that your hair feels soft after the visit. We value your feedback and are delighted that you love the haircut. We hope to see you again soon.

Warm wishes,
The Team at Francesco Hair Telford

Thank you

Anonymous
4th Dec 2023
5.0

Always enjoy having my hair done at Francesca's, thank you Sharna, you tamed my unruly hair beautifully 🥰

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Response from Francesco Hair Telford

Thank you for your visit and for your kind words! At Francesco Hair Telford, we are always pleased to be able to make our customers look and feel good. We appreciate your positive review and it was lovely to hear that Sharna was able to tame your unruly hair. We look forward to seeing you again soon!

Warm regards,
The team at Francesco Hair Telford

Nice experience

Sandra Dodd
4th Dec 2023
Stylist: Sarah
5.0

Sarah makes you feel relaxed while talking about what you need doing to your hair and also while cutting and styling.

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Response from Francesco Hair Telford

Hi there Sandra,
Thank you so much for taking the time to leave us a review about Sarah at our salon. We're really happy to hear that you felt relaxed while talking about your hair and while Sarah was styling it for you. Here at our salon, we strive to ensure that all of our customers have a comfortable and enjoyable experience.
We're so glad that Sarah was able to provide you with just that. We've passed your kind comments onto her and the rest of the team.
Thank you again, Sandra. We look forward to seeing you next time you need to visit the salon.

Best wishes,
The team at Francesco Hair Telford

Thank you Betty

Anonymous
3rd Dec 2023
5.0

My short hair style was in desperate need of a trim so I booked with Betty for a cut and blow dry. Betty took the time to listen to what I wanted at the start and made a few suggestions. The end result did not dissapoint and I left the salon with a smile on my face!

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Response from Francesco Hair Telford

Hello and thank you for your positive review of our salon - we love to hear when clients are pleased with the service they receive! It's fantastic that Betty was able to listen to what you wanted and make some helpful suggestions for your hair style. We are delighted to know that you left with a smile on your face. Your satisfaction is our top priority and we strive to make sure each client leaves the salon feeling more beautiful and confident. Thank you for choosing Francesco Hair Telford and we look forward to seeing you again soon!

Best wishes,
The team at Francesco Hair Telford

Great service

Harjinder
2nd Dec 2023
Stylist: Ella
5.0

As always fabulous service from Ella!

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Response from Francesco Hair Telford

Hi Harjinder,

Thank you for taking the time to write the review. We're so happy to hear you had a wonderful experience at the salon. Ella is one of our most dedicated members of the team here at Francesco Hair Telford and we are so glad you got to enjoy her great service.

We take reviews seriously and value your feedback. It really means a lot to us to receive such positive words. It's wonderful to hear you always enjoy your visits here!

We hope to see you again soon!

From the team at Francesco Hair Telford,
Have a great day.

Always great

Barbra Kozlowska
2nd Dec 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Friendly and professional as always.

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Response from Francesco Hair Telford

Hi Barbra,

Thank you for your review and your kind words. We are delighted to hear that your experience with us was a friendly and professional one. We strive to provide the best service possible to all our customers and we are delighted that you enjoyed it.

At Francesco Hair Telford, our goal is to make sure all customers leave feeling satisfied and pampered. Our experienced team is committed to providing quality services and an enjoyable experience to everyone who visits us.

We are so pleased that you had a good experience with us and we look forward to welcoming you back soon.

From the team at Francesco Hair Telford.

Lots of hair off

Mrs Glenda Small
28th Nov 2023
Stylist: Betty
5.0
Appointment verified by SaloniQ Software

Betty was great, I decided to have a fresh new look with quite a few inches off. I panicked but she has done an amazing job and remained professional when I had a little wobble (sorry Betty) loving my new hair cut now ☺️

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Response from Francesco Hair Telford

Hi Glenda,

Thank you for taking the time to share your positive experience. We are glad to hear that Betty was able to provide you with the fresh new look you desired. At Francesco Hair Telford, we strive to provide exceptional service and make you feel as comfortable as possible throughout your experience. We are so glad to hear that you have a renewed confidence in your new hairstyle.

Kind regards,
The Team at Francesco Hair Telford

Mrs

Julia Ayers
24th Nov 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Had a very relaxing afternoon. Friendly service professionally carried out.
Drinks provided and advice to keep your hair in good condition when you have left the salon.

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Response from Francesco Hair Telford

Hi Julia,
We're so pleased to hear you had a relaxing and enjoyable experience at our salon. Our team works hard to ensure all our clients feel welcome and comfortable, and it's great to hear they were able to fulfil all your expectations. It's also great to hear you were provided with drinks and hair care advice. We want to make sure you get the very best out of our service and that you can maintain your look at home.

Thanks for taking the time to share your positive feedback - we really appreciate it. If there's ever anything else that we can help you with, let us know.

From the team at Francesco Hair Telford

Exactly what I wanted

Roxann Swift
24th Nov 2023
Stylist: Izzabella
5.0
Appointment verified by SaloniQ Software

Very quick to seat, very good communication throughout, felt like she was a friend. Talked me through the process, listened to everything I had to say. Very happy with the outcome

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Response from Francesco Hair Telford

Hi Roxann,
Thank you for your kind words about your experience at our salon. We strive to make our customers feel as comfortable and at ease as possible and we are so glad to hear that we have achieved this with you. Our team of stylists take pride in providing the highest quality service and we are glad that this was reflected in the outcome.

We are delighted to hear that you are happy and we look forward to seeing you again soon.

Thanks again,
The team at Francesco Hair Telford

Pleasant Experience

Mrs Sandra Dorricott
24th Nov 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

Sarah gave me a colour and trim exactly as I wanted

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Response from Francesco Hair Telford

Dear Mrs. Sandra,

We are so happy to hear that you had a great experience at our salon. We strive to always fulfill our clients' desires, and we are glad that Sarah was able to give you the perfect color and trim that you wanted. We hope that you left feeling satisfied and confident with your new look.

Thank you for taking the time to leave us a review. It means a lot to us and helps us improve our services. We look forward to seeing you again soon at Francesco Hair Telford.

Warm regards,
The team at Francesco Hair Telford

Hair colour

Vanessa Trustam
23rd Nov 2023
3.0
Appointment verified by SaloniQ Software

Very disappointed with the outcome, nothing like we discussed in the consultation and the picture I showed

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Response from Francesco Hair Telford

Dear Vanessa,

We’re sorry to hear that you weren’t satisfied with your visit to Francesco Hair Telford. We strive to ensure every interaction with our salon leaves our customers with a positive experience, so we’re sorry this wasn’t the case for you.

It's important to us that everyone gets the style they asked for, so I will be contacting you to so we can arrange a meeting, beause we would be more than happy to discuss your needs and expectations in more detail and amend the style if needed.

We’d love to welcome you back soon and show you that we can do better.

Best wishes,
The team at Francesco Hair Telford

Cut and finish

Anne-Marie Houlder
21st Nov 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

Clare was amazing. Listened to everything I asked for and delivered

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Response from Francesco Hair Telford

Dear Anne-Marie,

Thank you so much for taking the time to leave us a review. We're thrilled to hear that you had a great experience with Clare at our salon. We pride ourselves on our stylists' ability to listen to our clients' needs and deliver their desired look.

We truly appreciate your kind words and look forward to seeing you again for your next appointment. Your support means a lot to our team at Francesco Hair Telford.

Best regards,
The Team at Francesco Hair Telford

Experience

Mrs Morag Wood
21st Nov 2023
Stylist: Ella
5.0
Appointment verified by SaloniQ Software

Hair was done to my request and finish was excellent

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Response from Francesco Hair Telford

Dear Mrs. Morag Wood,

Thank you for taking the time to leave us a review. We are delighted to hear that you were happy with your hair and that it was done to your liking. Our team takes pride in delivering excellent results for our clients.

We appreciate your kind words and hope to see you again soon. If there is anything else we can do to make your experience even better, please do not hesitate to let us know.

Thank you for choosing Francesco Hair Telford, and we look forward to seeing you again!

Best regards,

The team at Francesco Hair Telford

Thank you Clare!

Atsuko Ota
17th Nov 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

I really wanted my hair cut today, so I searched for available hair salon in Telford, and luckily I found FrancescoHair Telford. Clare cut my hair, and I loved it. She was really nice and kind. I’d love to come back again. Thank you Clare.

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Response from Francesco Hair Telford

Hi Atsuko,
Thank you so much for your kind words about Clare and Francesco Hair Telford.
It would be fantastic to welcome you back anytime. We really appreciate your feedback as it helps us to ensure that we continue to provide our clients with the highest standard of service.

We take pride in the individual care and attention we provide so our clients can truly enjoy their visit. Our team are dedicated to delivering a great experience that meets each customer's individual needs.

We look forward to serving you again soon and thank you for choosing us.

Best wishes,
The Team at Francesco Hair Telford

Thank you Clare!

Atsuko Ota
17th Nov 2023
Stylist: Clare
5.0
Appointment verified by SaloniQ Software

I really wanted my hair cut today, so I searched for available hair salon in Telford, and luckily I found FrancescoHair Telford. Clare cut my hair, and I loved it. She was really nice and kind. I’d love to come back again. Thank you Clare.

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Response from Francesco Hair Telford

Hi Atsuko,

Thank you so much for leaving us such an amazing review! We are delighted to hear how much you enjoyed your time with us here at Francesco Hair Telford and particularly Clare who provided you with an outstanding service. We hope to see you again in the future and we look forward to welcoming you back.

Thank you for your kind words and for choosing us for your hair appointment.

Kind Regards,
The Team at Francesco Hair Telford

Fabulous

Louise Glover
17th Nov 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

As ever, a restful time for me. Hair cut beautifully, a chat with Sarah and all is well again

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Response from Francesco Hair Telford

Hi Louise,
Thank you so much for your kind words about your experience at Francesco Hair Telford! We are so glad you enjoyed your time with us and your haircut looks beautiful. We always strive to make sure our customers feel relaxed and enjoy their time with us.
We hope to see you soon again!
Warm wishes,
The team at Francesco Hair Telford

Happy customer

Allison Schofield
17th Nov 2023
Stylist: Sarah
5.0
Appointment verified by SaloniQ Software

This is the second visit to the salon. I am very pleased with the refresh of my colour and the cut. I would highly recommend the salon and Sarah.

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Response from Francesco Hair Telford

Dear Allison,
Thank you for your kind words and for visiting us for a second time! We're delighted to hear that you are pleased with the colour and cut, and that you would highly recommend us and Sarah. Your ongoing loyalty is very much appreciated.

Thank you again for taking the time to leave us a review. It was great to have you in the salon again, and we look forward to seeing you again soon.

Best wishes,
The team at Francesco Hair Telford