Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

Welcome to Aveda Urban Therapy Nottingham, where beauty, sustainability, and self-care unite to transform your hair and well-being.

Our journey began in 2005 when two passionate and long-time friends, Sarah Chada and Karen Ryan, with currently over 25 years of experience in the salon industry, decided to embark on a unique venture.

We pride ourselves in taking care of our customers, from a head and shoulder massage prior to your hair service to a relaxing hand and arm massage whilst your hair colour develops, we want you to leave our salon feeling relaxed and pampered.

We invite you to experience a new level of hair and self-care at Aveda Urban Therapy Nottingham. Join us in our commitment to sustainable beauty, and let us help you discover your true, radiant self while honouring the planet we call home.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 18:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
398 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Hair Dye- Red

Ana
22nd Oct 2023
Team Member: Nathan
5.0
Appointment verified by Shortcuts Software

He was amazing and knew what he was doing, also really lovely
Great atmosphere in the salon

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Response from Urban Therapy

Thank you Ana, Happy to hear you are pleased with your hair and you enjoyed your time at the salon. See you soon.

Excellent

Caroline Aperguis
21st Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Excellent as always .

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Response from Urban Therapy

Thank you for the review Caroline.

My favourite hairdresser.

Ali Carter
20th Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is such a good hairdresser, she listens to what you want, and makes sure she delivers. She takes her time, and gets it right, plus she’s creative and artistic. What more can you ask for. Also she cuts my 16 year old sons hair, and has done since he was around 9, and also my daughters hair which is pretty long. So short and fine hair, colouring, short and thick hair, long styled hair. She does it all well, and if you want a little quirkiness you won’t be disappointed.

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Response from Urban Therapy

Thank you for the review Ali.

Aveda salon Nottingham

Anonymous
20th Oct 2023
Team Member: Nicole
5.0

Outstanding service. I always ask for Nicole who is professional, informative and works wonders. Products are excellent. Really wouldn’t go anywhere else!

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Response from Urban Therapy

Thankyou for the 5 star review.

The best experience

Anna
19th Oct 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

As soon as you arrive at the salon you feel relaxed and pampered with a complimentary head and shoulder massage. Laura is such a great hairdresser that just gets exactly what you want and is able to transform your hair accordingly.

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Response from Urban Therapy

Thank you for taking the time to leave a review. We look forward to welcoming you back.

Magic!

Terri Stewart-Slater
19th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

So great to see Alex again after all these years and have a good catch up. First time she has done my hair and wow! Magic! She’s the one for me for sure! Looking forward to next time!

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Response from Urban Therapy

Thank you for the review Terri, We look forward to seeing you again soon.

cut above

Ben Nichols
19th Oct 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Great cut from an expert.

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Value
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Response from Urban Therapy

Thanks for the 5 star review Ben, See you soon.

Amazing service and results

Natalia
15th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I booked in for a face frame as I wanted to brighten up my hair a little, Abbie did an amazing job, however it wasn’t what I was expecting.
The next day I rang the salon and the lovely lady on reception booked me in to see Abbie again.
When I arrived, Abbie was super friendly and didn’t make me feel bad about coming back. We discussed what I wanted and she did a fantastic job, my hair looks exactly how I wanted it. It was down to miscommunication and me booking in for the wrong service. :)
super pleased with my hair now and the lovely customer service, both from Abbie and the lady on reception.

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Response from Urban Therapy

Thank you for the fabulous review Natalia. We are really pleased to read you are happy. See you again soon.

Curls were popping

Paula
15th Oct 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Went in with high expectations, left with those expectations well and truly met. Craig listened, advised and guided on cut, style and aftercare With a cut that gave shape and curls that were defined I left with the biggest of smiles and feeling fabulous.

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Response from Urban Therapy

Thank you for the outstanding review Paula. We have the biggest smile reading you are so happy!

Excellent service!!!

Emma
13th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is so good with colour and she always exceeds my expectations! She manages to blow dry my frizzy hair so quickly and it always looks super shiny (and stays in for days)!!!!

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Response from Urban Therapy

Thank you for taking the time to leave a review, we look forward to welcoming you to Aveda Urban Therapy again soon.

Perfect resukt

Natalie Nicholson
12th Oct 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Another brilliant colour session with perfect results. Got great advice and I’m super happy!

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Response from Urban Therapy

Thank you for the review Natalie, Glad to hear you are happy. We look forward to seeing you again soon.

Love my hair

Lesley Truchet
7th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Great stylist, always love her cuts. Love this salon, it has a great vibe and a very friendly place to be

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Response from Urban Therapy

Thank you for the 5 star review Lesley.

Always sorts me out

Leonie Taylor
7th Oct 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Been going to Urban Therapy for years, colour and cuts are always amazing- can recommend Millie or Abbie. Lovely massage when you come in, nice coffee- love it

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Response from Urban Therapy

Thanks for the review Leonie. see you again soon.

Love visiting this place and Abbie is great.

Jo Murray
7th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I look forward to my visits. I find the whole experience very relaxing and enjoyable. The vibe is always a great, coffee is great, head massages are great and I love having found a hair dresser that knows my hair well and gets what I like (even if I don’t always know what I want!!??) and is just lovely to catch up on the last few months excitement.
Thank Abbie. X

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Response from Urban Therapy

Thank you for the fantastic review. Its fabulous to read you enjoy coming to the salon so much. See you again soon.

Im loyal because she’s the best

Jay
7th Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

I have been coming to Nicole for so long, she always does what I ask of her. Whether thats the colour or cut. She will always make sure i’m happy. She is amazing.

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Response from Urban Therapy

Thanks for the super review. We love her too! :-)

Calm, relaxing experience

Alison
6th Oct 2023
Team Member: Laura
5.0

As above, calm , relaxing experience with an excellent stylist … super colour and great cut. Can’t wait til the next time !

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Response from Urban Therapy

Thank you Alison.

Great cut

Rosie Edwards
6th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex always does a good job. This week’s cut is especially good- just in time for some special events! Special shout to Lucy too who did wash and lovely massage.

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Response from Urban Therapy

Thank you for the 5 star review Rosie. Its great to hear you are so happy.

Great service!

Lydia Barnes
5th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Came to Alex for a change up from my thin tired mousey hair, in need of a good chop and some vibrancy! As ever she was super friendly and welcoming, listened to what I was looking for and had great advice and insight. I'm absolutely in love with the results, Alex has given my hair a whole new lease of life!! Would recommend to anyone!

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Response from Urban Therapy

Thank you for fabulous review.

Relaxing Experience and Lovely Staff

Pam Jackson
4th Oct 2023
Team Member: Nathan
5.0
Appointment verified by Shortcuts Software

My first appointment with Nathan, who is extremely smiley, friendly and a good listener! Showed him a photo of the hairstyle I wanted and he got it just right!

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Response from Urban Therapy

Thanks for the review Pam. Its great to hear you are happy.

Hair cut

Alpna
3rd Oct 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Excellent service. Millie listened to my request, was friendly and I felt in safe hands.

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Value
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Response from Urban Therapy

Thank yo9u for the review.

Recommend!

Samantha
3rd Oct 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Great service, thank you!

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Value
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Response from Urban Therapy

Thank you taking the time to leave a review.

Great experience as always

Wendy McKay
1st Oct 2023
Team Member: Alex
4.0
Appointment verified by Shortcuts Software

Great cut & colour as always!

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Value
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Response from Urban Therapy

Thank you for the review wendy.

Amazing ?

Charlie
27th Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Felt listened to, valued and respected as an individual and felt spoilt!
Head massage was out of this world and am so pleased with the cut. Having had one hairdresser for years I was very nervous but Alex reassured me and was really lovely ?

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Response from Urban Therapy

Thank you for the fabulous review Charlie, Its great to hear you left the salon feeling so good and happy. We look forward to welcoming you again.

Always a good experience

Mary Plummer
24th Sep 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

As always, good cut and colour that receives many compliments

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Value
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Response from Urban Therapy

Thank you for the review Mary.

Great experience

Eve Mulligan
22nd Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Had a very relaxing cut and blow dry with conditioning treatment and a free massage.

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Value
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Response from Urban Therapy

Thank you for the 5 star review Eve. Hope to see you again soon.

Came feeling flat: left feeling fabulous!

Kat skeavington
21st Sep 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Fantastic cut and blow dry with extra time and attention to my thick hair. Came in like wurzel and left feeling wonderful. Thanks Nicole. X

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Response from Urban Therapy

Thanks for the fantastic review Kat, So good to hear you are so happy. See you again soon x

Excellent service and styling

Jo
15th Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Really pleased with my cut and colour today . I trust Alex completely to style my hair

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Value
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Response from Urban Therapy

Thank you for the 5 star review Jo.

Amazing skills ?

Gina
15th Sep 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Amber turned my hair from yellow bleach blonde to a dark natural looking french bob and I am in love with it! An amazing experience and can't thank Amber enough ?

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Response from Urban Therapy

Thank you so much for the review Gina, its fabulous to read you are so happy. We hope to see you again soon.

Excellent Service and Products

Lorraine Lucille Savage
15th Sep 2023
Team Member: Alex
4.5
Appointment verified by Shortcuts Software

Another successful transformation of my hair .. thank you Alex

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Value
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Response from Urban Therapy

Thank you for the review Lorraine.

Great salon experience

Lynn
14th Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex visualises my ramblings into a lovely, choppy bob, thank you

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Value
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Response from Urban Therapy

Thank you Lynn, See you again soon.

Hair refresh

sadie
12th Sep 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Great! I don’t usually like going to salons because i’m autistic and have sensory issues but Amber understood exactly what i wanted and did it perfectly.

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Response from Urban Therapy

Thank you for the 5 star review Sadie, I am so pleased you felt relaxed while with us.

Thank you Millie!

Grace
10th Sep 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

The care from Millie was amazing. I had a a funny spell where I felt a bit faint, she was really nice about it and I’m really grateful for that! She managed do cut my hair to the perfect length even though I was sat down for the ending of it! Thank you very much.

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Response from Urban Therapy

Thank you for the review Grace, Until the next time.

Had amazing experience and world class service

Richa Sharma
10th Sep 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Millie is a life saver , she has totally changed my perspective about my hairs now I started loving them even more . And he service is amazing ?.

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Response from Urban Therapy

Really great to hear you are happy Richa, Hope to see you again soon.l

Gorgeous hair

Jane
8th Sep 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Superb cut and colour as always

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Value
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Response from Urban Therapy

Thank you for the 5 star review Jane.

Always a treat

Amy
7th Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Always a great hair experience! Alex has helped me grow my hair our from short and over dyed, to healthy and longer. Great value, great chat, great stylist!

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Value
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Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

My experience at Urban Therapy, Nottm

Susan Schulkins
6th Sep 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex is the best- totally professional. She takes time to listen and gives you exactly what you ask for. As always, I came out of the salon with a head of beautiful blonde highlights and as it was my birthday month, an Aveda gift to boot!

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Response from Urban Therapy

Thank you for the 5 star review Susan. We hope you had a fabulous birthday. :-)

Cut, blow and dry

Rasool
5th Sep 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole has been looking after my hair for a long time. I stay with Nicole because she always does an amazing job both with cut and colour. Asian hair can be difficult to cut but she makes it look easy.

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Value
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Response from Urban Therapy

Thank you for the review, We look forward to seeing you again Rasool.

Fantastic!

Gina Rice
1st Sep 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Saw Nicole yesterday for the first time, as she was highly recommended by Kristy. Was not disappointed. My hair looks beautiful and feels so soft. See you again soon Nicole x

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Response from Urban Therapy

Thank you Gina, Happy to hear your happy! x

Brilliant!

Julie Jones
31st Aug 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Craig has coloured and cut mine and my sons hair and done a brilliant job. Thanks Craig

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Value
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Response from Urban Therapy

Thank you for the review, We look forward to welcoming you both back to the salon.

Excellent Service amazing colour

Lorraine Lucille Savage
26th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex always gets the hair just perfect

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Value
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Response from Urban Therapy

Thank you for the 5 star review.

Fab refresh

Jo Marshall
26th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex was fab and friendly and provided advice about how to care for my hair.

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Value
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Response from Urban Therapy

Thank you fore the review Jo.

Rebooked appointment

Mike
25th Aug 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Thanks for fitting mme in. Excellent service as slwaus

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Response from Urban Therapy

You are more than welcome Mike. See you again soon and thank you for the review.

First curly hair cut

Nicola Parsons
24th Aug 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Thank you so much for all the tips and advice to help me embrace my unruly waves that I’ve been trying to straighten out for many many years! I love my new cut so much and really looking forward to being able to manage it myself much more easily now

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Response from Urban Therapy

Thankyou for the 5 star review Nicola. See you again soon.

Great,as always

Caroline Aperguis
24th Aug 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole always asks me exactly what I want but am rather a creature of habit so rarely change from month to month.She always cuts and colours my hair beautifully and just how I want it.

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Value
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Response from Urban Therapy

Thank you for taking the time to leave a review Caroline. See you soon.

Brilliant colour

Mandy James
18th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I came in to get my grey roots matched in to the rest of my previously dyed(wrong colour) hair. Alex did an amazing job of matching it all in. She totally understood what I wanted and took lots of time explaining and discussing the process with me. My new hair has made me feel absolutely fabulous. I would highly recommend Alex K. I will definitely be back.

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Response from Urban Therapy

Its wonderful to read your so happy. We look forward to welcoming you back to Aveda Urban Therapy again soon.

Colour, cut and blow dry

Joy Whitfield
18th Aug 2023
Team Member: Laura
5.0

Fabulous colour and cut. Laura is always excellent

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Response from Urban Therapy

Thank you Joy. See you again soon.

Fabulous Alex

Laura
17th Aug 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I love my visits to Alex, always kind and attentive and leaves me feeling fabulous.
Love the colour and style you’ve helped me embrace. The team who work with you are all friendly and approachable and it’s always a thing I look forward to!

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Response from Urban Therapy

Thank you for the fabulous review.

Great hair and stress therapy!!

Natalie Nicholson
16th Aug 2023
Team Member: Laura
5.0

Felt pampered, listened to and looked after which was just what I needed. Fabulous head massage and great root colouring. Thanks so much for being kind xxx

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Response from Urban Therapy

Thank you for the review Natalie, Its really good to hear you are so happy and enjoyed your visit. We look forward to welcoming you again to Aveda Urban Therapy soon.

Mr

Anonymous
16th Aug 2023
5.0

Laura is awesome, would highly recommend her to anyone.

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Response from Urban Therapy

Thank you for taking the time to leave a review. We look forward to welcoming you to the salon again.

Happy customer ☺️

Maria
13th Aug 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Brilliant service as always from all of the team ?

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Response from Urban Therapy

Thank you Marie. See you again soon.