Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.90
268 verified reviews
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Value
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Excellent customer service

Jo Harlow
13th Apr 2024
5.0
Appointment verified by Shortcuts Software

Got great advice and am really pleased with new style .

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Decreased quality of service for such a high price

Sandra
12th Apr 2024
3.0
Appointment verified by Shortcuts Software

10 yrs ago this salon was Amazing in service, unfortunately the girl doing my hair move far away. I booked with a Director for colour and hair cut, she didn’t had time to do my haircut and send me to a different lady and she was an apprentice didn’t cut my hair only trim, and the style she gave me made me cry. I did complain and the colourist apologised but they still charge my haircut as a director price. Honestly I can cut my hair better myself. They also offered something to drink and never come.
I hope my next visit is better.

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hair colour

sadie
12th Apr 2024
5.0
Appointment verified by Shortcuts Software

Nicole smashed it with my new hair colour! i love it

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Not the experience of luxury, comfort and calm it used to be.

Rather not say
11th Apr 2024
3.0
Appointment verified by Shortcuts Software

I just didn’t feel spoilt , after 20 odd years I just felt like an old punter , sadly I used to feel so spoilt and I still save hard for the treat of having my hair cut and coloured but the overall atmosphere just wasn’t there. No soap in the toilet, drips on the wall, no candle flickering and nice sensory smells , music was not relaxing , at one point it got truly noisy and a bit overwhelming. The hair advice was good initially but I got left after that ,not knowing what was applied and I felt it was age based advice not necessarily looking at me, the result was ‘ nice, safe’ but I sort of like a bit of zest when I spend ! Full marks to the hairdresser- she cared the shop just looks and feels a bit tired

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Cut with Alex K.

Fern Gordon
9th Apr 2024
5.0
Appointment verified by Shortcuts Software

Wonderful haircut with Alex K she’s so friendly and professional.

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Cut and colour

Caroline Aperguis
5th Apr 2024
5.0
Appointment verified by Shortcuts Software

Excellent as always

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The loveliest stylist and salon

Farrah
3rd Apr 2024
5.0
Appointment verified by Shortcuts Software

I’ve been going to aveda for several years. It’s a great salon with a nice feel, and Alex is lovely and an amazing stylist. Would definitely recommend.

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Always a pleasure to see Micole

Mike
2nd Apr 2024
5.0
Appointment verified by Shortcuts Software

Great haircut

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Full head highlights

Zara
30th Mar 2024
5.0
Appointment verified by Shortcuts Software

It’s my second time getting my hair done here. Greg is very friendly, knowledgeable and experienced. He listened to what I wanted and did exactly just that. I’m very happy with the results!

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5 star for millie!

Elham
30th Mar 2024
5.0
Appointment verified by Shortcuts Software

I went in for a balayage and cut by millie and she was excellent at her skills! She understood exactly what i wanted and I loved how my hair turned out and i will absolutely be going back to her again.

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Nicole

Ali Carter
30th Mar 2024
5.0
Appointment verified by Shortcuts Software

As ever Nicole did an exceptional job. Always welcoming, listens to what I’m after and delivers just that. The care and time she takes gives great results every time. So happy with my colour and cut. Nicole is so creative. Thank you.

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Alex Knight is amazing !

Fern
27th Mar 2024
5.0
Appointment verified by Shortcuts Software

Wonderful consultation & haircut with Alex K. Very happy. She’s friendly, professional- great Salon !

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Great Experience

Harlow
26th Mar 2024
5.0
Appointment verified by Shortcuts Software

Friendly staff, good communication about what I wanted and what they thought would work best for my hair, and great final results.

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Exceptional Talent

Anonymous
26th Mar 2024
5.0

I’ve been coming to this salon for 10+ years and the health of my hair just gets better and better. The quality of service and technical skill is excellent.

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Fab Hair Dressers! Thank you Millie!

Grace Martin
24th Mar 2024
5.0
Appointment verified by Shortcuts Software

I got my haircut by Millie who helped me donate my hair. The finish was exactly what I wanted and I felt super taken care of! Will definitely be going back ☺️

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Abbie

Laura
22nd Mar 2024
5.0
Appointment verified by Shortcuts Software

It was my first cut and colour with Abbie and she instantly made me feel comfortable and really enjoyed the experience & so happy with my hair! Thank you Abbie

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Fabulous

Lauraine
20th Mar 2024
5.0
Appointment verified by Shortcuts Software

Have been using Urban Therapy for years and Amber has also worked the magic with the hair colours I wanted. She always gets it right. Alway walking out happy.

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Fabulous

Lauraine
20th Mar 2024
4.5
Appointment verified by Shortcuts Software

Have been using Urban Therapy for years and Amber has also worked the magic with the hair colours I wanted. She always gets it right. Alway walking out happy.

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Laura is just amazing!

Helen
18th Mar 2024
5.0
Appointment verified by Shortcuts Software

Been going to Urban Therapy for many years always a welcoming and relaxing experience. Laura always does an amazing job of cutting/colouring my hair and can highly recommend.

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Daughters hair cut

Debbie
17th Mar 2024
5.0
Appointment verified by Shortcuts Software

As always, Alex W was amazing and discussed ideas with my 13 year old daughter as she wasn’t sure how much to have cut off. It’s always the best experience and we wouldn’t go anywhere else 🙂

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Brilliant

Nicola Strachan
16th Mar 2024
5.0
Appointment verified by Shortcuts Software

Abbey did a brilliant job as always and everyone at the salon is lovely and very friendly.
Hair looked great, very happy.

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Thank You

Anne
15th Mar 2024
5.0
Appointment verified by Shortcuts Software

Always pleased & happy with my hair cut & colour done by Abbie. Thank you

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Laura

Rachel Broad
14th Mar 2024
4.5
Appointment verified by Shortcuts Software

Really pleased with Laura's advice on products and how to style my thin hair

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Wonderful

Terri Stewart-Slater
10th Mar 2024
5.0
Appointment verified by Shortcuts Software

Alex W is wonderful. She is always so friendly and cuts my hair to perfection. My favourite salon these last 15 years!

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Perfection

Karen Pearson
9th Mar 2024
5.0
Appointment verified by Shortcuts Software

Excellent service and great haircut

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So so happy!

molly neale
9th Mar 2024
5.0
Appointment verified by Shortcuts Software

My first time with Craig and over exceeded my expectations! Such a good curly hair stylist. I’m so happy to have found someone so good closer to home. Thank you!

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Feedback

Louise Seaton
9th Mar 2024
5.0
Appointment verified by Shortcuts Software

I had my hair done on 8th March with Alex and she is absolutely amazing she listens to what I need and advises me of the best option. Love the end result as I had my hair shorter.

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Excellent service

Michelle burge
4th Mar 2024
5.0
Appointment verified by Shortcuts Software

All staff are friendly and attentive. The stylist is very professional and does a great job with my hair. I would highly recommend her

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Colour and style

Rebecca Tomes
1st Mar 2024
5.0
Appointment verified by Shortcuts Software

Always a pleasure to visit Laura - leave the salon feeling like a new woman! Great shine and tone - wish I could come every week!

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Happy Hair!

Pam Jackson
1st Mar 2024
5.0
Appointment verified by Shortcuts Software

Always a relaxing and entertaining visit!

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Abbie is wonderful!

Emm
29th Feb 2024
4.5
Appointment verified by Shortcuts Software

She just knows how to make my hair look good without a huge change so the skill in colouring shines! Aveda products/colour is the only bleach product that doesn't dry out my curly hair.

She always manages to do a curly blow dry that lasts nearly a week!!!! Thank you Abbie 🙏

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Great salon!

Lynn
28th Feb 2024
5.0
Appointment verified by Shortcuts Software

Nottingham branch of Urban Therapy is one of the best! Alex W delivers consistently and the salon experience is great, from the complimentary massage to the styling advice and beyond, I love it, thank you

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Hair cut

Alpna
25th Feb 2024
5.0
Appointment verified by Shortcuts Software

Really happy. Able to make an appointment for the same day, had lovely relaxing head massage and refreshments and Millie listened to my request and did a wonderful job of cutting and blow-drying....really very happy.
Thank you all. 😊

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Brilliant men’s cut

Jake
24th Feb 2024
5.0
Appointment verified by Shortcuts Software

Great cut, easily understood what I wanted and all done in a friendly environment.

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Great experience

Maggie Hill
24th Feb 2024
5.0
Appointment verified by Shortcuts Software

Craig is brilliant with curly hair.
Such attention to detail, great conversation too.
So looking forward to my next visit.

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Cut and blow dry

Teresa
22nd Feb 2024
5.0
Appointment verified by Shortcuts Software

I'm happy with my hair ☺️

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Fab as always

Laura
11th Feb 2024
5.0
Appointment verified by Shortcuts Software

Nicole always does a brilliant job with my hair. Great customer service and never disappointed.

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Fab-u-lous

Carol Hermon
11th Feb 2024
5.0
Appointment verified by Shortcuts Software

Love Lexi....she just gets it.

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Fabulous

Vicky
11th Feb 2024
5.0
Appointment verified by Shortcuts Software

A wonderful hair cut and style by Amber

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Thank you Aveda Nicole!

Dee Dyar
10th Feb 2024
5.0
Appointment verified by Shortcuts Software

Enjoyed my appointment with Nicole, yesterday, excellent haircut and diverse chat and catch-up... as always.
Thanks
Dee

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Excellent

Anonymous
9th Feb 2024
5.0

All round excellent service,as usual.

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Thank you Millie!

Rosa Mulligan
3rd Feb 2024
5.0
Appointment verified by Shortcuts Software

Millie always does amazing hair and she is great to chat to. She gets what I want and gives honest advice.

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Thank you Millie!

Rosa Mulligan
3rd Feb 2024
5.0
Appointment verified by Shortcuts Software

Millie always does amazing hair and she is great to chat to. She gets what I want and gives honest advice.

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Appointment 01022024

Rosie Edwards
2nd Feb 2024
5.0
Appointment verified by Shortcuts Software

Good appointment- happy with hair Alex K and colleagues excellent.

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Love coming here!

Denise
1st Feb 2024
5.0
Appointment verified by Shortcuts Software

I love coming to have my hair looked after at Urban Therapy . Nicole is awesome. Always makes my hair look exactly as I want and we have the best conversations!
Everyone is so warm and welcoming. I’d thoroughly recommend this salon. I discovered it many years ago and I’ve never looked anywhere else ❤️

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Feedback

Louise Seaton
27th Jan 2024
5.0
Appointment verified by Shortcuts Software

Had my hair done with Alex absolutely brilliant treatment from all the staff fab atmosphere and very relaxed. My hair is excellent

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Laura is the best!

Lisa
27th Jan 2024
5.0
Appointment verified by Shortcuts Software

As usual terrific cut and blow dry by Laura which also included a v relaxing neck, shoulder and head massage!

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Fab haircut

Lynn Betts
24th Jan 2024
5.0
Appointment verified by Shortcuts Software

Yet again Alex W has given me the benefit of her experience and care and sent me out of the salon with a great haircut - thank you!

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Hair with Alex Knight

Brogan
22nd Jan 2024
5.0

I have been coming to Alex for over a year now and she always does an amazing job on my hair. She’s also a very lovely person and I feel like I’m catching up with a friend at each of my appointments. Recently I needed to bring my small baby to my appointment and she was so accommodating and helpful, it really put me at ease. In general the salon is really nice and everyone is really lovely and welcoming!

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Cut and blow

Sarah Hamilton
21st Jan 2024
5.0
Appointment verified by Shortcuts Software

Excellent as usual. The complimentary shoulder and head massage by Star was amazing. Alex W gave me a really sharp cool bob.

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