Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

Welcome to Aveda Urban Therapy Nottingham, where beauty, sustainability, and self-care unite to transform your hair and well-being.

Our journey began in 2005 when two passionate and long-time friends, Sarah Chada and Karen Ryan, with currently over 25 years of experience in the salon industry, decided to embark on a unique venture.

We pride ourselves in taking care of our customers, from a head and shoulder massage prior to your hair service to a relaxing hand and arm massage whilst your hair colour develops, we want you to leave our salon feeling relaxed and pampered.

We invite you to experience a new level of hair and self-care at Aveda Urban Therapy Nottingham. Join us in our commitment to sustainable beauty, and let us help you discover your true, radiant self while honouring the planet we call home.

Read more...

Opening hours

Monday 10:00 - 17:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 08:00 - 18:00
Sunday Closed

Services

Hair

Our work

Reviews

4.89
387 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Great salon!

Karishma Tailor
22nd Jun 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Everyone in the salon is so lovely, can’t fault the service. Love getting my hair cut by Millie. Does such a good job every time!

Service
Value
Result
Cleanliness
Atmosphere

Would always recommend

Amy Pietersen *Extra*
21st Jun 2025
Team Member: Millie
5.0

Great service as usual, Millie always does what's best for my hair and I always leave loving the end result

Service
Value
Result
Cleanliness
Atmosphere

First Timer

Nikki Craven
20th Jun 2025
5.0
Appointment verified by SaloniQ Software

I was seen by Tasha and she was absolutely lovely! 10/10. We had a good chat that wasn't your usual small talk. She took me through what I wanted and tailored it to suit me. I asked about colour options and she took the time to do a strand test and patch test to make sure I don't ruin my hair next time I visit.
It's been a long time since I've been to a salon but I felt comfortable and well looked after

Service
Value
Result
Cleanliness
Atmosphere

Fantastic experience

Jackie Watts
20th Jun 2025
Team Member: Karen
4.5
Appointment verified by SaloniQ Software

I had a brilliant experience in the salon yesterday. Lucy coloured my hair and Karen cut it and I am really pleased with the results! I had two head massages and a hand and arm massage so I was spoilt! Lucy was lovely as ever and Karen very friendly. Can’t wait until my next visit!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Hi Jackie Watts,

We are delighted to hear that you had a brilliant experience at our salon yesterday! Our team at Urban Therapy takes great pride in providing top-notch services to all of our clients.

We're glad that Lucy and Karen were able to give you a great coloring and cutting experience. We always strive to provide a relaxing and pampering experience, and the head and hand massages are just a small gesture from us.

We can't wait to see you again for your next visit! Our team is looking forward to pampering you once again and making your day even more amazing.

Thank you for your kind review, Jackie!

Warmly,

The team at Urban Therapy

Perfect!

Alison Coutts
17th Jun 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Millie fitted me off the street for a fringe trim, and as I’m a client it was for free - such an accommodating salon, always want to help 😊

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Dear Alison,

Thank you so much for taking the time to leave a review for our salon. We are happy to hear that you had a great experience with our stylist Millie. We strive to be an accommodating salon and we are always here to help our clients feel and look their best. It's wonderful to hear that you were able to get a free fringe trim on the spot.

We hope to see you again soon and continue providing you with excellent service.

Best regards,

The team at Urban Therapy

Male Haircut

Todd Jonsen
16th Jun 2025
Team Member: Karen
5.0
Appointment verified by SaloniQ Software

Review for Karen (Hairdresser)
Another great haircut from Karen – as always! She’s consistently friendly, always smiling, and really knows how to keep my style looking fresh and up to date. I always leave feeling confident. A big shoutout as well to Sarah at front of house – she’s warm, welcoming, and sets the perfect tone from the moment you walk in. Highly recommend!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Hi Todd Jonsen,

Thank you so much for leaving a kind review about your experience with Karen at our salon. We're very happy to hear that you always leave feeling confident and satisfied with your haircut. Karen takes pride in providing excellent service to her clients, and we're delighted that she was able to keep your style looking fresh and up to date.

We're also glad that you had a positive interaction with Sarah at our front desk. She strives to create a warm and welcoming environment for all our clients, and we're grateful for your shoutout.

Thank you for recommending our salon. We appreciate your support and look forward to seeing you again soon!

Best regards,
The team at Urban Therapy

Love it

Nouf Aldakikan
9th Jun 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Very professional, love the atmosphere

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Deb
6th Jun 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

I've haven't been to Laura for my haircut for a while as I've been away, but she did a wonderful job as ever to get it back in shape and feeling fresh. Very much appreciated, lovely experience.

Service
Value
Result
Cleanliness
Atmosphere

Pleased with hair

Sonja Adams
2nd Jun 2025
5.0

Loren was lovely- very pleased with my hair. There was a very noisy and disruptive child there which didn’t aid atmosphere- luckily a member of staff did have a word with dad!

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Prita Daliya
2nd Jun 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Great cut and blow dry and always! Thanks!

Service
Value
Result
Cleanliness
Atmosphere

Lucy has been amazing!

Elisa Lago Garcia
31st May 2025
Team Member: Abbie
5.0
Appointment verified by SaloniQ Software

I am so loving my new hair.Lucy has done a fantastic job and she got exactly what I wanted.

Service
Value
Result
Cleanliness
Atmosphere

Always the best experience!

Elsa Pledge
29th May 2025
Team Member: Millie
5.0
Appointment verified by SaloniQ Software

Have been going to Urban therapy for the last year and a half and I love it! Great atmosphere, and lovely staff. I always leave happy and always well looked after in there!

Service
Value
Result
Cleanliness
Atmosphere

Perfect!

Anonymous
23rd May 2025
5.0

Brilliant as always!!! The best! <3

Service
Value
Result
Cleanliness
Atmosphere

Miss

Frances Skinner
22nd May 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Laura is amazing! I won’t let anyone else touch my hair.

The staff were all friendly and made my visit a relaxing and enjoyable one.

Service
Value
Result
Cleanliness
Atmosphere

Curly hair cut

Inas
16th May 2025
Team Member: Craig
5.0

I had an amazing experience with Lucy! She really knows how to work with curly hair. My hair has never looked this good – the cut and style are perfect!

Service
Value
Result
Cleanliness
Atmosphere

Very happy with the cut.

June Crowther
6th May 2025
5.0
Appointment verified by SaloniQ Software

My hair was cut my Tascha. Couldn't find her name in list.

Service
Value
Result
Cleanliness
Atmosphere

Lovely day

Rachel Pink
4th May 2025
5.0
Appointment verified by SaloniQ Software

Emma was great, she did my and my daughter's hair and went above and beyond. Thank you ☺️

Service
Value
Result
Cleanliness
Atmosphere

Excellent as always

Helen Orrock
30th Apr 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Always feels like a treat when I visit the salon. A lovely welcome drink and head massage before Laura works her magic.

Service
Value
Result
Cleanliness
Atmosphere

My latest visit

Jay Mitchell
19th Apr 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

I love this salon, I don’t have to visit often, but whenever I do it’s a great experience. Thank you

Service
Value
Result
Cleanliness
Atmosphere

Great hair cut

Louisa
19th Apr 2025
5.0
Appointment verified by SaloniQ Software

Tasha cut my hair at short notice. She was pleasant, listened to what I said about my hair, knew what I wanted and restyled my hair beautifully. Thank-you

Service
Value
Result
Cleanliness
Atmosphere

Urban Therapy Nottingham

Tessa Robertson
14th Apr 2025
5.0
Appointment verified by SaloniQ Software

Lucy is such a lovely girl and an excellent hairdresser. I trust what she advises and I’m never disappointed. 10 out of 10 .

Service
Value
Result
Cleanliness
Atmosphere

Thank you

Anonymous
11th Apr 2025
Team Member: Millie
5.0

My granddaughter was nervous about coming to have her hair cut,but Millie put her right at ease, and gave her a haircut she was very pleased with

Service
Value
Result
Cleanliness
Atmosphere

Very neat and clean and throughly professional

Mr Palash Kundu
7th Apr 2025
Team Member: Alex
5.0
Appointment verified by SaloniQ Software

Very neat and clean and throughly professional

Service
Value
Result
Cleanliness
Atmosphere

Fantastic service at Aveda

Claire Nicholson
4th Apr 2025
Team Member: Laura
5.0
Appointment verified by SaloniQ Software

Really enjoy getting hair done at Aveda. Always a warm welcome from everybody, lovely atmosphere and Laura is a wizard with colour and cuts. I completely trust her and always so happy with results. Naturally edgy, cool hairdresser who knows her stuff. Highly recommend

Service
Value
Result
Cleanliness
Atmosphere

Cut and colour

Mandy simons
2nd Apr 2025
Team Member: Millie
5.0

Really happy with my cut and colour with Millie today, relaxed experience,

Service
Value
Result
Cleanliness
Atmosphere

Hair cut/colour

Judi Noble
2nd Apr 2025
5.0
Appointment verified by SaloniQ Software

Pleasant, small salon. Great experience and I’m very pleased with my hair.

Service
Value
Result
Cleanliness
Atmosphere

Very good

Helen
5th Mar 2025
5.0

Always exceptional!

Service
Value
Result
Cleanliness
Atmosphere

Laura is the BEST

Rosie Macdonald
5th Mar 2025
5.0
Appointment verified by Shortcuts Software

walked in with jet black hair, left with 5 shades lighter and my hair feels great. The salon is so relaxing and Laura is so professional and knowledgeable. Wouldn’t go anywhere else.

Service
Value
Result
Cleanliness
Atmosphere

Great job laura

Alison clarke
14th Feb 2025
5.0
Appointment verified by Shortcuts Software

Visited the salon yesterday for my colour & Trim , I love it. Lovely colour and great cut as usual 😀 thank you laura 😊

Service
Value
Result
Cleanliness
Atmosphere

Nicole is the best!

Hitomi
29th Oct 2024
5.0
Appointment verified by Shortcuts Software

Nicole’s hair cut is the best. She creates a great style and it does last longer. I love her personality too. Nicole is the best in many ways!

Service
Value
Result
Cleanliness
Atmosphere

Excellent,as always

Caroline Aperguis
28th Oct 2024
5.0
Appointment verified by Shortcuts Software

As always,great service .

Service
Value
Result
Cleanliness
Atmosphere

Restyle

Nickie Clarke
25th Oct 2024
5.0
Appointment verified by Shortcuts Software

Alex was really helpful advising on cut and colour

The hand and arm massages was a nice addition

Service
Value
Result
Cleanliness
Atmosphere

For me - it’s an emergency service!

Rebecca Tomes
25th Oct 2024
5.0
Appointment verified by Shortcuts Software

Always love my trips to the salon - I come out feeling a million dollars - would come every week to see Laura if I could. Lovely assistant this time too - had a nice chat

Service
Value
Result
Cleanliness
Atmosphere

Curly hair cut

Jacqui
22nd Oct 2024
5.0
Appointment verified by Shortcuts Software

This was my first proper curly hair cut by Millie. A lovely friendly professional young lady who knew straight away what cut and style I needed to make my thick frizzy bobbed hair pop with curls again. Thank you Millie and see you in December

Service
Value
Result
Cleanliness
Atmosphere

Excellent treatment by Millie

Lynne Foster
20th Oct 2024
5.0

Pleased to return and had an excellent scalp treatment done by Millie, had been having problems for months with scalp and not sure what to do, but feel much better for having this treatment, and then a good blowdry. Booked next appointment already. Great advice and chat with Millie

Service
Value
Result
Cleanliness
Atmosphere

Always a pleasure

Mika
16th Oct 2024
5.0
Appointment verified by Shortcuts Software

Always lovely coming here - usually see the gorgeous Alex w but had the gorgeous Laura instead this time. Always walk out feeling fabulous and relaxed thanks to the head massage! thank you ladies xx

Service
Value
Result
Cleanliness
Atmosphere

Happy Hair Cut

Katie
10th Oct 2024
4.0
Appointment verified by Shortcuts Software

I am very happy with my hair cut from Alex

Service
Value
Result
Cleanliness
Atmosphere

Always a treat

Helen
7th Oct 2024
5.0
Appointment verified by Shortcuts Software

I always look forward to my cut, toner and blow dry. Laura always does an amazing job and the head and neck massage is a real treat.

Service
Value
Result
Cleanliness
Atmosphere

Blowdry

Layal
5th Oct 2024
3.0
Appointment verified by Shortcuts Software

I always go to a Ved’s but this was Maybe one of the worst blowdrys I got unfortunately, very tough with washing and handling brush and hair was frizzy, didn’t feel like it was done at a salon.

Service
Value
Result
Cleanliness
Atmosphere

Great,as always

Caroline Aperguis
29th Sep 2024
5.0
Appointment verified by Shortcuts Software

Have been coming here for years and am always satisfied with every aspect of my visit.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Charlie pell
27th Sep 2024
5.0
Appointment verified by Shortcuts Software

Lush! Totally relaxing lovely time getting my hair cut at Aveda.
Girl who gave me head massage and washed my hair was so lovely and professional and Alex is cool as normal.
Highly recommend

Service
Value
Result
Cleanliness
Atmosphere

Laura

Rachel Broad
26th Sep 2024
4.0
Appointment verified by Shortcuts Software

Always pleased with Laura's cut and advice and chat. On a practical
note (which I have commented on before) - the step down from wash basins back to salon; I almost tripped the first couple of times until I was used to it as I'm unable to put my glasses on under the towel and area is quite dark- could a bright strip be put along the step?

Service
Value
Result
Cleanliness
Atmosphere

Hair

Sara Bailey
21st Sep 2024
5.0
Appointment verified by Shortcuts Software

Great

Service
Value
Result
Cleanliness
Atmosphere

yay!

Iqra
18th Sep 2024
5.0

millie is my favourite hairdresser! when there’s something that can’t happen that day she always figures out an alternative which is 10x better than what i originally want!! i love my new hair and i 100% recommend millie for hair colour and cuts :3

Service
Value
Result
Cleanliness
Atmosphere

Another great haircut

Anna
17th Sep 2024
4.5
Appointment verified by Shortcuts Software

Nicole did another very good short haircut with my very straight hair. Thanks!

Service
Value
Result
Cleanliness
Atmosphere

Another great experience

Jo
15th Sep 2024
5.0
Appointment verified by Shortcuts Software

As always I am made to feel special, advice is spot on and I come out feeling 10 years younger

Service
Value
Result
Cleanliness
Atmosphere

Good experience again

Martin Lord
14th Sep 2024
5.0
Appointment verified by Shortcuts Software

Pleasant and friendly environment.
Nice head massage and wash. Usual interesting conversation and sympathetic hair cut.

Service
Value
Result
Cleanliness
Atmosphere

Always a great experience

Claire
12th Sep 2024
5.0
Appointment verified by Shortcuts Software

Laura is an amazing hairdresser , so good with colour , has great ideas so friendly and just knows how to make hair looks it’s best and I always come out really happy with my hair thanks Laura

Service
Value
Result
Cleanliness
Atmosphere

Usual fab experience

Jane
11th Sep 2024
5.0
Appointment verified by Shortcuts Software

Love my hair appointment, a nice relaxing experience with a good cut and style. Makes me feel so much better

Service
Value
Result
Cleanliness
Atmosphere

Average

Katrina
1st Sep 2024
4.0
Appointment verified by Shortcuts Software

While the salon is nice, with friendly staff and a complimentary shoulder massage. The actual hair cut was a disappointment. I specifically booked with their curly hair specialist but she didn't style it properly, leaving it frizzy and ill defined, noticeably at the front.The shaping around the face and at the front, which was my main reason for the cut also looks barely different to before and was certainly not what I asked for. I'm disappointed that the day after it is a mess and lacking shape definition. A waste of money.

Service
Value
Result
Cleanliness
Atmosphere