Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Services

Hair

Reviews

4.89
381 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Colour and Cut with Laura

Sue
29th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Loved my hair. Laura listens to wear you want and is an excellent colourist and stylist

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Sue, See you again soon.

Colour and cut

Niamh
28th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Lovely service and very pleased with the result - thanks Abbie!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the review Niamh, happy to hear your happy :-)

Haircut/style

Dee Dyar
25th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

A lovely experience!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thanks again Dee.

Haircut/style

Dee Dyar
25th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

A lovely experience!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review.

Colour cut and blow dry

Joy Whitfield
24th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Laura always makes my hair look fabulous. Very enjoyable experience

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review.

Perfect short cut

Nancy
24th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie listens to what you want, works with your hair and, as always did a perfect short cut for me. She’s also very lovely as well, 10 / 10!!

Service
Value
Result
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Response from Urban Therapy

Thank you Nancy, see you again soon.

Fabulous

Dawn
24th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

I have been having my hair done by Laura at Aveda for years. I wouldn’t go anywhere else.

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Value
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Response from Urban Therapy

Thanks for the review Dawn.

Super talented, super chill.

Daria
18th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

First appointment with Alex. Great consultation and efficient service. Super nice and easy to chat with but also felt very comfortable to have some silent brain dead time. Rebooked already! Thanks a lot!

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Its fabulous to hear you enjoyed your visit to the salon. We look forward to welcoming you again soon.

Hair cut and colour

Caroline Aperguis
18th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Excellent all round service as alwats

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thankyou for the 5 star review Caroline, See you again soon.

Cut and blow dry

Julie Ogden
17th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

As usual Abbie is friendly, polite and very talented. She listens to the customer and gives exceptional service.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Julie.

Scalp treatment bliss

Liz Wedgwood
16th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

A blissful, dreamy and much needed scalp treatment for my bleach abused head. Millie was very thorough in explaining how each phase of the treatment worked to restore and revitalise my scalp. Even after just 1 treatment my scalp no longer felt tight or itchy and the advice on using products at home had been really helpful in maintaining good scalp health. Thoroughly recommend this treatment to others.

Service
Value
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Atmosphere
Response from Urban Therapy

Thank you for the fabulous review Liz.

Buzz cut thrills

Liz Wedgwood
16th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

I love new hair day with Alex! We have a thorough consult to go over design ideas & colour combinations/blends before cutting and bleaching. Best part of my appointments is seeing how excited Alex gets as she completes each new design. I love her creativity and enthusiasm and how she enables me to wake up each day with a bright, bold, totally unique look. Nothing but good vibes

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Value
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Response from Urban Therapy

Thanks for the review Liz, Over the moon to hear your so happy. See you again soon.

Excellent as always!

Yvonne
16th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is a colour genius- and a lovely person. She really listens, then works her magic! Your cancellation service is excellent- enabled me to get in before Christmas!

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thanks for the 5 star review Yvonne. We look forward to welcoming you at Urban Therapy again soon.

Curly hair highlights

Caitlin
16th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Millie was so lovely she talked me through everything she was doing with my hair and made me feel comfortable the whole time

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review.

Perfict

Anonymous
15th Nov 2023
5.0

Great cut

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the review.

Cut and blowdry

Anonymous
12th Nov 2023
5.0

Been to many places in Nottingham for hair appointments and can say I had the best experience at aveda, very welcoming atmosphere and everyone is so friendly and the services are very fairly priced. Millie gave me a lovely cut and blow dry will definitely be coming again

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

Great service!

Florencia
12th Nov 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie gave me a fabulous haircut. I showed her a few references and she worked her magic, thank you Abbie!

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you again.

Hair

Jackie Bensley
10th Nov 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

I've been a regular at Urban therapy since 2010. I took my 13 year old granddaughter in for her 1st Salon wash, cut & blow dry. She has very long quite curly hair and Millie did a fantastic job, my granddaughter absolutely loved it. She also really put her at ease, chatting about her favourite subject...Football!! I'll definitely be taking her back

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Hi Jackie, Thank you for the 5 star review, Its great to hear you and your granddaughter are so happy. We look forward to welcoming you back soon.

Hair appointment 09/11/23

Rosie Edwards
10th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

As usual Alex has done a great job. Also the colleague doing hair wash.

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Rosie.

Great experience

Carolyn Lee
10th Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex is always a joy . Great colour choice and relaxed cut exactly how I want it . Love the head and neck massage good way to start the experience. Already booked in for next time

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

See you again soon Carolyn, thank you for the review.

Always look forward to having my hair done

Sophie Richardson
10th Nov 2023
Team Member: Nicole
4.5
Appointment verified by Shortcuts Software

Great service, never kept waiting, and always leave with amazing hair feels.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for taking the time to leave a review Sophie. See you again soon.

Cut and colour

Vicky
9th Nov 2023
Team Member: Nicole
5.0

Love my cut and colour! Thank you Nicole. Soooper staff who are always friendly and welcoming. My hair feels lovely and the Aveda products smell amazing! Thank you, and see you again soon.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

See you soon Vicky, thank you for the review.

Brilliant

Sarah
8th Nov 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

Amber was really thorough and creative, taking her time on my colour to make sure it was as natural as possible. She takes pride in her work and listened carefully to what I wanted. I’ll be booking with her next time for sure!

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for the 5 star review.

Always a pleasure

Eileen Sless
8th Nov 2023
Team Member: Amber
5.0
Appointment verified by Shortcuts Software

I do enjoy my visits to Aveda, Nottingham for a bit of me time and Amber always gives a good cut and blow dry.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Its great to hear your happy Eileen, see you soon.

The best

Mary Plummer
5th Nov 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

I always have a good experience from arriving to leaving.

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you Mary, See you again soon.

Holleman

Helen
5th Nov 2023
Team Member: Alex
4.5
Appointment verified by Shortcuts Software

Had a drastic colour change from blonde to a dark red! Loved it! Best hair colour I have had in ages. Very chilled out and friendly salon. Would highly recommend Lexi.

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the review Helen, we look forward to seeing you again.

Hair

Christine webster
4th Nov 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Hi I had Craig, best hairdresser ever,I've got curly hair and he knew exactly what I wanted I'm so pleased I've already told loads about him top class,would do brilliant in the high class westend.

Service
Value
Result
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Response from Urban Therapy

Thank you Christine, we think he is fabulous too. :-)

Great Salon

Vanessa
4th Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Always trust Laura to cut and colour my hair perfectly. She’s very knowledgeable and will always give me the best advice.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Vanessa.

More than a hairdressers

Eve Mulligan
3rd Nov 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Had a conditioning treatment, cut and blow dry with Alex yesterday. But really it is a really relaxing experience with coffee, massage, head massage, hand and arm massage and a overall good experience. Thank you for a lovely time

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you Eve, We are happy to hear you enjoyed the experience. See you soon.

5 stars

Anna
3rd Nov 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Laura was fantastic.

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Anna.

Brilliant colourist

Anna Greenwood
28th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Always a delight, always understands exactly what her clients need. Alex is a total gem.

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thankyou For the 5 star review.

Abbie is amazing

Katie
28th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is amazing, her and Nicole are the best people. I’ve been at aveda for years and go to Abbie but Nicole also knows me and has done my hair when Abbie’s been away. They are both super knowledgeable and I wouldn’t trust anyone else with my hair

Service
Value
Result
Cleanliness
Atmosphere
Response from Urban Therapy

Thank you for the review Katie.

Cut and blow dry

Teresa
24th Oct 2023
Team Member: Abbie
5.0

She did a nice stile to me 🥰

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for the 5 star review Teresa.

Hair Dye- Red

Ana
22nd Oct 2023
Team Member: Nathan
5.0
Appointment verified by Shortcuts Software

He was amazing and knew what he was doing, also really lovely
Great atmosphere in the salon

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you Ana, Happy to hear you are pleased with your hair and you enjoyed your time at the salon. See you soon.

Excellent

Caroline Aperguis
21st Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Excellent as always .

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for the review Caroline.

My favourite hairdresser.

Ali Carter
20th Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is such a good hairdresser, she listens to what you want, and makes sure she delivers. She takes her time, and gets it right, plus she’s creative and artistic. What more can you ask for. Also she cuts my 16 year old sons hair, and has done since he was around 9, and also my daughters hair which is pretty long. So short and fine hair, colouring, short and thick hair, long styled hair. She does it all well, and if you want a little quirkiness you won’t be disappointed.

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Value
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Response from Urban Therapy

Thank you for the review Ali.

Aveda salon Nottingham

Anonymous
20th Oct 2023
Team Member: Nicole
5.0

Outstanding service. I always ask for Nicole who is professional, informative and works wonders. Products are excellent. Really wouldn’t go anywhere else!

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thankyou for the 5 star review.

The best experience

Anna
19th Oct 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

As soon as you arrive at the salon you feel relaxed and pampered with a complimentary head and shoulder massage. Laura is such a great hairdresser that just gets exactly what you want and is able to transform your hair accordingly.

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Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for taking the time to leave a review. We look forward to welcoming you back.

Magic!

Terri Stewart-Slater
19th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

So great to see Alex again after all these years and have a good catch up. First time she has done my hair and wow! Magic! She’s the one for me for sure! Looking forward to next time!

Service
Value
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Response from Urban Therapy

Thank you for the review Terri, We look forward to seeing you again soon.

cut above

Ben Nichols
19th Oct 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Great cut from an expert.

Service
Value
Result
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Atmosphere
Response from Urban Therapy

Thanks for the 5 star review Ben, See you soon.

Amazing service and results

Natalia
15th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I booked in for a face frame as I wanted to brighten up my hair a little, Abbie did an amazing job, however it wasn’t what I was expecting.
The next day I rang the salon and the lovely lady on reception booked me in to see Abbie again.
When I arrived, Abbie was super friendly and didn’t make me feel bad about coming back. We discussed what I wanted and she did a fantastic job, my hair looks exactly how I wanted it. It was down to miscommunication and me booking in for the wrong service. :)
super pleased with my hair now and the lovely customer service, both from Abbie and the lady on reception.

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Value
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Response from Urban Therapy

Thank you for the fabulous review Natalia. We are really pleased to read you are happy. See you again soon.

Curls were popping

Paula
15th Oct 2023
Team Member: Craig
5.0
Appointment verified by Shortcuts Software

Went in with high expectations, left with those expectations well and truly met. Craig listened, advised and guided on cut, style and aftercare With a cut that gave shape and curls that were defined I left with the biggest of smiles and feeling fabulous.

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Value
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Response from Urban Therapy

Thank you for the outstanding review Paula. We have the biggest smile reading you are so happy!

Excellent service!!!

Emma
13th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is so good with colour and she always exceeds my expectations! She manages to blow dry my frizzy hair so quickly and it always looks super shiny (and stays in for days)!!!!

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Value
Result
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Atmosphere
Response from Urban Therapy

Thank you for taking the time to leave a review, we look forward to welcoming you to Aveda Urban Therapy again soon.

Perfect resukt

Natalie Nicholson
12th Oct 2023
Team Member: Laura
5.0
Appointment verified by Shortcuts Software

Another brilliant colour session with perfect results. Got great advice and I’m super happy!

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Value
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Response from Urban Therapy

Thank you for the review Natalie, Glad to hear you are happy. We look forward to seeing you again soon.

Love my hair

Lesley Truchet
7th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Great stylist, always love her cuts. Love this salon, it has a great vibe and a very friendly place to be

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Value
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Response from Urban Therapy

Thank you for the 5 star review Lesley.

Always sorts me out

Leonie Taylor
7th Oct 2023
Team Member: Millie
5.0
Appointment verified by Shortcuts Software

Been going to Urban Therapy for years, colour and cuts are always amazing- can recommend Millie or Abbie. Lovely massage when you come in, nice coffee- love it

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Value
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Response from Urban Therapy

Thanks for the review Leonie. see you again soon.

Love visiting this place and Abbie is great.

Jo Murray
7th Oct 2023
Team Member: Abbie
5.0
Appointment verified by Shortcuts Software

I look forward to my visits. I find the whole experience very relaxing and enjoyable. The vibe is always a great, coffee is great, head massages are great and I love having found a hair dresser that knows my hair well and gets what I like (even if I don’t always know what I want!!??) and is just lovely to catch up on the last few months excitement.
Thank Abbie. X

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Response from Urban Therapy

Thank you for the fantastic review. Its fabulous to read you enjoy coming to the salon so much. See you again soon.

Im loyal because she’s the best

Jay
7th Oct 2023
Team Member: Nicole
5.0
Appointment verified by Shortcuts Software

I have been coming to Nicole for so long, she always does what I ask of her. Whether thats the colour or cut. She will always make sure i’m happy. She is amazing.

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Response from Urban Therapy

Thanks for the super review. We love her too! :-)

Calm, relaxing experience

Alison
6th Oct 2023
Team Member: Laura
5.0

As above, calm , relaxing experience with an excellent stylist … super colour and great cut. Can’t wait til the next time !

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Value
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Response from Urban Therapy

Thank you Alison.

Great cut

Rosie Edwards
6th Oct 2023
Team Member: Alex
5.0
Appointment verified by Shortcuts Software

Alex always does a good job. This week’s cut is especially good- just in time for some special events! Special shout to Lucy too who did wash and lovely massage.

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Response from Urban Therapy

Thank you for the 5 star review Rosie. Its great to hear you are so happy.