Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.89
281 verified reviews
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Value
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What a treat

Michael Hooley
25th Jul 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

It’s always good to see Nichole and she does a great job of cutting my hair.

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Response from Urban Therapy

Thank you for the review Michael.

Hair colour

Jules t
23rd Jul 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

Super colour and excellent blow dry and style .

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Response from Urban Therapy

Thank you form the 5 star review Jules.

What Alchemy Is This?!

Francesca Taylor
23rd Jul 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

I walked in to the salon feeling tired and like my hair did not belong to me. I left feeling so much younger, lighter and so, so happy! What alchemy is this?! Craig is a magician/scientist/mathmetician!

Such a wonderful experience with a super friendly professional who made me laugh numerous times, understood the assignment (what a star!), and is such a fab asset to the team!

Thank you Craig for making me feel fabulous! A truly wonderful experience and cannot recommend highly enough!

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Response from Urban Therapy

Thank for such a fabulous review Francesca. We are over the moon that you are so happy. See you again soon.

Great experience

Anonymous
21st Jul 2023
5.0

Great service from everyone
From the welcome when I first walked in, the colourists advice (great colour by the way) too the fantastic stylist who cut my hair ??????
Thank you so much
Oh and the lovely bubbly lady her washed and tinted my hair .
Fantastic job by all xx

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Response from Urban Therapy

Thank you for the fantastic review, Its great to hear you are happy. Hope to see you again soon. x

Restyle and colour

Louise Denzel
16th Jul 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Great service
Friendly stylist who was able to interpret my ideas into a style and colour im really happy with

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Response from Urban Therapy

Thankyou for the review Louise. its great to hear you are happy. Hope to see you soon.

Alex is the best!

Emily Lloyd
16th Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I would highly recommend Alex, she is warm and welcoming and the overall experience is very relaxing. I am always confident in her expertise and knowledge and trust her completely. I have just got my hair done and she has nailed the result I wanted. The prices in my opinion are reasonable and worth the results you get.

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Response from Urban Therapy

Thanks for the Fantastic 5 star review Emily. See you again soon.

Full head highlights

Zara
15th Jul 2023
Stylist: Craig
4.5
Appointment verified by Shortcuts Software

I’m very very happy with my hair and I never had this result before .my hairdresser was lovely and very professional and he knows very well about different types of hairs and colours .he’s done excellent job??

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Response from Urban Therapy

Hi Zara, We are so happy to hear you like your hair. Thank you for the review and we look forward to welcoming you again at Aveda.

Fabulous

Debbie
14th Jul 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

Laura is amazing ?

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Response from Urban Therapy

Thank you Debbie

Review for haircut and treatment

Stuart Hodierne
11th Jul 2023
Stylist: Nicole
5.0

Nicole is an excellent stylist who has the unenviable task of trying to tame my unruly mop of hair for a good few years now. Nicole does an superb job of making me look almost human again.

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Response from Urban Therapy

Thanks for the review Stuart, Happy to hear your happy.

Haircut review

Lisa Hare
9th Jul 2023
Stylist: Laura
4.5
Appointment verified by Shortcuts Software

An always, Laura cut and styled my hair beautifully. The shoulder massage was lovely too! Thank you

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Response from Urban Therapy

Thank you Lisa, We look forward to welcoming you back.

The best!

Emmy
9th Jul 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

I love having my hair done by Amber, she’s one of the best hairdressers I’ve ever used - so talented! Makes you feel super comfortable and really friendly. Highly recommend.

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Response from Urban Therapy

Thank you Emmy. See you again soon.

So crazy grateful!

Emily Kelly
8th Jul 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

I got my hair cut by Craig for the first time and it was the best cut I’ve ever gotten. For years I’ve wanted something slightly edgy and different but the stylists always talked me out of it because I have curly hair but Craig immediately got to work and gave me exactly what I wanted and I LOVE it! I can’t recommend him enough! Everyone was so nice to me and just as the title says, I’m so crazy grateful!

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Response from Urban Therapy

Its fantastic to hear you are so happy Emily. We look forward to welcoming you back to Aveda Urban Therapy.

Wonderful Nicole

Susan
8th Jul 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole styled my daughters hair for Prom - she made her look and feel amazing.

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Response from Urban Therapy

Thank you for the review Susan. We hope your daughter had a fantastic time.

Cut and colour

Judith Noble
7th Jul 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Great cut and colour thank you! Amber did an excellent job as always.

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Response from Urban Therapy

Thank you for the 5 star review. See you again soon Judith.

Super experirnce

Anna
6th Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex makes you feel relaxed. She is thorough and attentive and skilful- couldn’t ask for more!

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Response from Urban Therapy

Its great to hear you had a good experience Anna, Thank you for the review.

Great salon experience

Lynn
6th Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

As usual, a lovely cut from Alex (I hope I got the right one!) from a salon I love going to, thank you

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Response from Urban Therapy

Thank you Lynn. We look forward to welcoming you to Aveda Urban Therapy again.

Root colour with few hi lights

Sheryl Mack
4th Jul 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is a complete perfectionist in everything she does & best of all she listens to what you want & gets it right every time ❤️

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Response from Urban Therapy

Thank you for the review Sheryl.

Thank you!

Yasmin Rehman
3rd Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I can't thank Alex W enough for a fantastic experience and haircut. I've never had so many compliments. I was listened to and left the salon feeling confident and very happy.

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Response from Urban Therapy

Thank you for the review Yasmin. you are more than welcome.

Amazing Salon

Natalie Botha
2nd Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex was amazing! Love the cut and colour she did, absolutely fab!

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Response from Urban Therapy

Its great to hear your happy. See you again soon.

Amazing

Debbie Black
2nd Jul 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

Fantastic salon & Laura is an amazing stylist xx

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Response from Urban Therapy

Thank you for the 5 star review Debbie.

The perfect refresh

Natalie Nicholson
1st Jul 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

Entered the salon feeling frazzled and bleached out but thanks to Craig I left feeling fabulous. Many many thanks x

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Response from Urban Therapy

Thank you for the review Natalie x

Praise

Rachel Broad
30th Jun 2023
Stylist: Laura
4.5

Really pleased with how Laura considered my hair (thin and curly) needed to be cut- and explained some background about how human works and can be styled in a way that I've never had explained before ?

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Response from Urban Therapy

It's fantastic to read your review Rachel. Thank you. :-)

Review

Anonymous
29th Jun 2023
5.0

No problems
Excellent
Thank you

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Response from Urban Therapy

Thank you for the 5 star review.

Great Cut

Terri Stewart-Slater
23rd Jun 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

First time with Craig. Lovely man, friendly and chatty. Great haircut and service! I’ve been coming to Urban Therapy since 2009 and Craig is my 4th stylist over the years. Love this salon and never disappointed.

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Response from Urban Therapy

Thanks for the 5 star review Terri.
We look forward to welcoming you to Aveda Urban Therapy again.

First toddler hair cut

Kelly
23rd Jun 2023
Stylist: Millie
5.0
Appointment verified by Shortcuts Software

Toddler first haircut. Millie made an extra effort to make her feel grown up, safe and the experience fun. Our girl is normally very shy and she displayed none of this and had the best time. Thank you so much!!

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Response from Urban Therapy

Its great to read this review, Thank you for taking the time.

Cut and blow dry

Jennie Warrior
22nd Jun 2023
Stylist: Alex
4.5

Another great haircut again from Alex. Always a pleasure to see her, she always cuts my hair perfectly. ?

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Response from Urban Therapy

Thank you for the review Jennie.

Colour w Alex

Anonymous
22nd Jun 2023
5.0

I’ve been coming to Alex for just over a year now and I don’t think I’ll ever go anywhere else! I first came in to sort out a dye disaster elsewhere and she really understood what I wanted. It seems like so many places insist on using cool ashy tones regardless of what you want but Alex encourages you to embrace the warmth! I get so many compliments on my colour and it makes me look so much less washed out than previously. She’s always pleased to see you and it’s always great to have a laugh and catch up. Her chat is great and not stilted at all, even when you can tell she’s busy (because she’s rightly v popular!) Can’t recommend her enough.

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Response from Urban Therapy

Thank you for the fantastic review. Hope to see you again soon.

Always the best!

Nat
21st Jun 2023
Stylist: Alex
5.0

Alex has been doing my hair for over two years now and she always does a fab job not to mention she’s also super lovely and cool! ?

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Response from Urban Therapy

Thank you Nat. We look forward to welcoming you again at Aveda Urban Therapy.

The best

Kirsty Upton
21st Jun 2023
Stylist: Alex
5.0

Alex is the absolute best at what she does! Nails the colour every time and always has ideas on what we can do/what I want! Would follow Alex anywhere, always love going to get my hair done with her.

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Response from Urban Therapy

Fantastic to hear you are so happy. Thank you for the 5 star review.

Alex is a literal GODDESS

Robyn Licata
21st Jun 2023
Stylist: Alex
5.0

I’ve been coming to Alex for 2 years now, and to say she works miracles is an understatement! She got my hair from red henna and black dye to a gorgeous light brown and I couldn’t be happier ?? ily Alex

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Response from Urban Therapy

Thank you so much for the review Robyn, Its great to hear you are so happy. See you again soon.

Always leave super happy!

Hannah
21st Jun 2023
Stylist: Alex
5.0

After being in a hair rut I decided to try Aveda and found Alex! So creative and the best colourist I’ve had after MANY years of bleach & tone! Thank you so much!

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Response from Urban Therapy

Thank you for the review Hannah, Looking forward to welcoming you back.

Hair review

Dalal
21st Jun 2023
Stylist: Millie
5.0
Appointment verified by Shortcuts Software

Great service. I have really curly hair, and i get the most smooth and nice hair without feeling too much heat from styling tools. Hair trim is also great because i have quite dry and curly hair. The trim was very nice. Every time i get my hair done by Millie I am happy with how it looks.

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Response from Urban Therapy

Thank you for the 5 star review. its great to hear you are happy. See you again soon.

Pleasant experience

Mika
21st Jun 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Very nice to see Abbie again. We had a nice chat and the hair results are amazing. Many thanks Abbie I had a lovely time

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Response from Urban Therapy

Thank you for taking the time to leave a review Mika. We look forward to seeing you again.

Curly hair cut

Elisabetta Zontini
18th Jun 2023
Stylist: Craig
5.0

Great first curly hair cut with Craig, I will come back!

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Response from Urban Therapy

Thank you for the review. We look forward to welcoming you to Aveda again.

Magnani

Loreto
18th Jun 2023
2.0
Appointment verified by Shortcuts Software

I’m very disappointed with the result, the colour has change since the first wash, I asked not to be light colour and in the first wash the front of my hair became blonde. I also asked for having layers because my long hair was too flat and realised the hairdresser just trimmed the ends so my hair is still the same just a bit shorter. Also I asked for having the ends lighter than the top and she did completely the opposite.

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Response from Urban Therapy

Hi Loreto,
I'm sorry to read that you are so disappointed.
We would love to try to rectify the things you have mentioned and welcome you back to salon for a full consultation to go over all of your concerns. We want you be happy with the service we give and with your hair. Please do get in touch.

Wouldn’t trust anyone else!

Robyn
17th Jun 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Alex for two years now and I’d stick with her forever if I could! She completely ‘gets’ me and what I want, both in terms of colour and style. She really knows her stuff and I get so many compliments on my hair. The best!

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Response from Urban Therapy

Thanks again :-)

Wouldn’t trust anyone else!

Robyn
17th Jun 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I’ve been coming to Alex for about two years now and I’d stick with her forever if I could! She completely ‘gets’ what I want every single time I visit, both in terms of colour and style. She really knows her stuff and I always get so many compliments on my hair. The best!

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Response from Urban Therapy

Its great to hear your happy Robyn. Thank you for taking the time to leave a review.

Highlights are addictive and Alex fuels my addiction!

Sheeza
16th Jun 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex has been doing my hair for a few years now and she’s one of the only people that I trust with the job. She always knows exactly what top ups/changes I need and I feel completely comfortable letting her do what she does best. I usually get a balayage and cut from her and always leave obsessed with my hair. She is the queen of colouring, not to mention I feel like I’ve had a therapy session every time I see her!! She is incredibly lovely and so fab at all things hair!

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Response from Urban Therapy

Thank you for the review Sheeza. Its Great to hear you are so happy. See you again soon.

Salon review

Sarah
16th Jun 2023
Stylist: Abbie
4.0

Although I do love my hair, I never really complain but I had to wait over an hour to be seen which really ruined my day. I know it’s not anyone’s fault but maybe it could’ve been acknowledged and compensated in some way as I had to wake up very early to get to a 9am only to be seen at 10:15

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Response from Urban Therapy

Hi Sarah, Thank you for the feedback. I'm so sorry you were waiting so long, as you know Abbie was grid locked that day on her way to work. Apparently there was a bad accident.
I'd really like to offer you a complimentary Botanical Repair Treatment next time your in. I'll pop this on your profile. Sincere apologies you left the salon not as happy as you could of been.

It's a new me... Again!

Liz Wedgwood
16th Jun 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I have a great relationship with Alex and she knows I'm happy to push boundaries and have fun with colours. Her thermal imaging colour scheme was awesome and presented me with the perfect opportunity to try out a buzz cut. Cutting off my faux hawk and embracing a totally new style was exhilarating- similar to how I felt in May 2017 when we cut my mid back length hair into the faux hawk.

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Response from Urban Therapy

Thanks for the 5 star review Liz, I know that she loves doing your hair too! Looking forward to seeing you in the salon again soon.

Wonderful!

Susie
14th Jun 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Amber is wonderful!
It is always such a relaxing experience at Aveda Urban Therapy and I feel safe in Amber's hands! She listens to what you want, is great to chat to and you walk out feeling so much better than when you walked in! Thank you Amber!

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Response from Urban Therapy

What a lovely review, Thank you for taking the time to wright it Susie. We look forward to seeing you again soon.

Fantastic results

Julie Ogden
13th Jun 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie, gives fabulous results with her colour and cutting style. She delivers beautifully with great personality.

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Response from Urban Therapy

Thank you for the 5 star review Julie, Its great to hear you are happy. See you again soon.

Amazing

Debbie Black
12th Jun 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

The Salon is amazing, all the the staff are so friendly, nothing is to much bother. My stylist Laura is the loviest girl, I went to the salon, after cancer & minimal hair & she has worked with me & got my confidence back ?

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Response from Urban Therapy

Thank you for the review Debbie. Looking forward to welcoming you back.

Hair

Rasool
11th Jun 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole is just amazing understands what you want but also understands hair so.is great for advise on cut and colour.

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Response from Urban Therapy

Thank you for the 5 star review Rasool.

Toner&Haircut with Alex

Maria
11th Jun 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I had a fantastic experience sitting in Alex’s chair and having her do my hair! I have had a balayage fairly recently at another salon and I wasn’t happy with the colour I was left with, Alex was being a very attentive listener, understood what I want it & what would work best for me. Following my services with a cute blow dry, I was finally able to walk out the salon being very happy and confident about my new colour and haircut. For both services I have to say that Alex did such a great job and all over she made the experience of going to the salon such a pleasant one, it felt like a real luxury having a complementary mini massage before and during shampooing, and feeling like the hair stylist is taking their time with the appointment. Definitely a stylist and salon I’m recommending, all in all a very nice atmosphere with lovely people working there!

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Response from Urban Therapy

Thank you for the fabulous review Maria. Its great to hear you are happy and enjoyed the experience while in the salon. See you again soon.

Root colour, cut & blow dry

Sonia
8th Jun 2023
Stylist: James
5.0
Appointment verified by Shortcuts Software

James was absolutely amazing! He made me feel comfortable and listened too. He did exactly what I asked for. I had an event to go to that evening & everyone complimented me on how great my hair was looking. I would definitely come again & recommend this place and James to others.

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Response from Urban Therapy

Thank you for the fantastic review Sonia, Its great to hear you are so happy. We look forward to seeing you again soon.

Excellent as always

Helen
7th Jun 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

I always look forward to visiting the salon having a lovely complementary head and shoulder massage and then having my cut and toner with Laura.

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Response from Urban Therapy

Thank you for the review Helen. we look forward to welcoming you back.

Always a pleasure

Lauren
7th Jun 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

Always an amazing experience at aveda!

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Response from Urban Therapy

Happy to hear your Happy :-)

Awesome blonde colourist and stylist

Emma
6th Jun 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie is AWESOME! She somehow manages to get exactly what I want! She is an awesome blond colourist achieving a natural clean blonde which I wanted and excellent toning without looking over processed. She is professional and does an excellent cut and blow dry! She's also super easy to chat to and makes you feel amazing leaving the chair! Thanks Abbie! Best colour yet!

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Response from Urban Therapy

Thank you for he outstanding review Emma. So good to hear you are so happy!

Hair cut

Les
6th Jun 2023
5.0
Appointment verified by Shortcuts Software

Apologies for not knowing the name of the stylist but she was great and my cut is what I wanted to very pleased and have rebooked my next appointment.

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Response from Urban Therapy

Hi Lesley, Thank you for the review. For future reference, Amber did your hair :-)