Urban Therapy

1 Middle Pavement , Nottingham, Nottinghamshire, NG12 5BL

About us

URBAN THERAPY IS AN AVEDA LIFESTYLE SALON SET IN THE HEART OF NOTTINGHAM CITY CENTRE.

A ONE STOP SHOP FOR SKINCARE, HAIRCARE AND BEAUTY PRODUCTS. STOCKING BRANDS SUCH AS AVEDA, JOSH ROSEBROOK, ALLEVEN

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Opening hours

Monday 10:00 - 18:00
Tuesday 10:00 - 18:00
Wednesday 10:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 19:00
Saturday 09:00 - 18:00
Sunday Closed

Reviews

4.89
281 verified reviews
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Value
Result
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Great service!

Lydia Barnes
5th Oct 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Came to Alex for a change up from my thin tired mousey hair, in need of a good chop and some vibrancy! As ever she was super friendly and welcoming, listened to what I was looking for and had great advice and insight. I'm absolutely in love with the results, Alex has given my hair a whole new lease of life!! Would recommend to anyone!

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Response from Urban Therapy

Thank you for fabulous review.

Relaxing Experience and Lovely Staff

Pam Jackson
4th Oct 2023
Stylist: Nathan
5.0
Appointment verified by Shortcuts Software

My first appointment with Nathan, who is extremely smiley, friendly and a good listener! Showed him a photo of the hairstyle I wanted and he got it just right!

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Response from Urban Therapy

Thanks for the review Pam. Its great to hear you are happy.

Hair cut

Alpna
3rd Oct 2023
Stylist: Millie
5.0
Appointment verified by Shortcuts Software

Excellent service. Millie listened to my request, was friendly and I felt in safe hands.

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Response from Urban Therapy

Thank yo9u for the review.

Recommend!

Samantha
3rd Oct 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Great service, thank you!

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Response from Urban Therapy

Thank you taking the time to leave a review.

Great experience as always

Wendy McKay
1st Oct 2023
Stylist: Alex
4.0
Appointment verified by Shortcuts Software

Great cut & colour as always!

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Response from Urban Therapy

Thank you for the review wendy.

Amazing ?

Charlie
27th Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Felt listened to, valued and respected as an individual and felt spoilt!
Head massage was out of this world and am so pleased with the cut. Having had one hairdresser for years I was very nervous but Alex reassured me and was really lovely ?

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Response from Urban Therapy

Thank you for the fabulous review Charlie, Its great to hear you left the salon feeling so good and happy. We look forward to welcoming you again.

Always a good experience

Mary Plummer
24th Sep 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

As always, good cut and colour that receives many compliments

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Response from Urban Therapy

Thank you for the review Mary.

Great experience

Eve Mulligan
22nd Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Had a very relaxing cut and blow dry with conditioning treatment and a free massage.

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Response from Urban Therapy

Thank you for the 5 star review Eve. Hope to see you again soon.

Came feeling flat: left feeling fabulous!

Kat skeavington
21st Sep 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Fantastic cut and blow dry with extra time and attention to my thick hair. Came in like wurzel and left feeling wonderful. Thanks Nicole. X

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Response from Urban Therapy

Thanks for the fantastic review Kat, So good to hear you are so happy. See you again soon x

Excellent service and styling

Jo
15th Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Really pleased with my cut and colour today . I trust Alex completely to style my hair

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Response from Urban Therapy

Thank you for the 5 star review Jo.

Amazing skills ?

Gina
15th Sep 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Amber turned my hair from yellow bleach blonde to a dark natural looking french bob and I am in love with it! An amazing experience and can't thank Amber enough ?

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Response from Urban Therapy

Thank you so much for the review Gina, its fabulous to read you are so happy. We hope to see you again soon.

Excellent Service and Products

Lorraine Lucille Savage
15th Sep 2023
Stylist: Alex
4.5
Appointment verified by Shortcuts Software

Another successful transformation of my hair .. thank you Alex

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Response from Urban Therapy

Thank you for the review Lorraine.

Great salon experience

Lynn
14th Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex visualises my ramblings into a lovely, choppy bob, thank you

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Response from Urban Therapy

Thank you Lynn, See you again soon.

Hair refresh

sadie
12th Sep 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Great! I don’t usually like going to salons because i’m autistic and have sensory issues but Amber understood exactly what i wanted and did it perfectly.

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Response from Urban Therapy

Thank you for the 5 star review Sadie, I am so pleased you felt relaxed while with us.

Thank you Millie!

Grace
10th Sep 2023
Stylist: Millie
5.0
Appointment verified by Shortcuts Software

The care from Millie was amazing. I had a a funny spell where I felt a bit faint, she was really nice about it and I’m really grateful for that! She managed do cut my hair to the perfect length even though I was sat down for the ending of it! Thank you very much.

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Response from Urban Therapy

Thank you for the review Grace, Until the next time.

Had amazing experience and world class service

Richa Sharma
10th Sep 2023
Stylist: Millie
5.0
Appointment verified by Shortcuts Software

Millie is a life saver , she has totally changed my perspective about my hairs now I started loving them even more . And he service is amazing ?.

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Response from Urban Therapy

Really great to hear you are happy Richa, Hope to see you again soon.l

Gorgeous hair

Jane
8th Sep 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Superb cut and colour as always

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Response from Urban Therapy

Thank you for the 5 star review Jane.

Always a treat

Amy
7th Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Always a great hair experience! Alex has helped me grow my hair our from short and over dyed, to healthy and longer. Great value, great chat, great stylist!

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Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

My experience at Urban Therapy, Nottm

Susan Schulkins
6th Sep 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex is the best- totally professional. She takes time to listen and gives you exactly what you ask for. As always, I came out of the salon with a head of beautiful blonde highlights and as it was my birthday month, an Aveda gift to boot!

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Response from Urban Therapy

Thank you for the 5 star review Susan. We hope you had a fabulous birthday. :-)

Cut, blow and dry

Rasool
5th Sep 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole has been looking after my hair for a long time. I stay with Nicole because she always does an amazing job both with cut and colour. Asian hair can be difficult to cut but she makes it look easy.

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Response from Urban Therapy

Thank you for the review, We look forward to seeing you again Rasool.

Fantastic!

Gina Rice
1st Sep 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Saw Nicole yesterday for the first time, as she was highly recommended by Kristy. Was not disappointed. My hair looks beautiful and feels so soft. See you again soon Nicole x

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Response from Urban Therapy

Thank you Gina, Happy to hear your happy! x

Brilliant!

Julie Jones
31st Aug 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

Craig has coloured and cut mine and my sons hair and done a brilliant job. Thanks Craig

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Response from Urban Therapy

Thank you for the review, We look forward to welcoming you both back to the salon.

Excellent Service amazing colour

Lorraine Lucille Savage
26th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex always gets the hair just perfect

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Value
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Response from Urban Therapy

Thank you for the 5 star review.

Fab refresh

Jo Marshall
26th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Alex was fab and friendly and provided advice about how to care for my hair.

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Value
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Response from Urban Therapy

Thank you fore the review Jo.

Rebooked appointment

Mike
25th Aug 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Thanks for fitting mme in. Excellent service as slwaus

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Response from Urban Therapy

You are more than welcome Mike. See you again soon and thank you for the review.

First curly hair cut

Nicola Parsons
24th Aug 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

Thank you so much for all the tips and advice to help me embrace my unruly waves that I’ve been trying to straighten out for many many years! I love my new cut so much and really looking forward to being able to manage it myself much more easily now

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Response from Urban Therapy

Thankyou for the 5 star review Nicola. See you again soon.

Great,as always

Caroline Aperguis
24th Aug 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Nicole always asks me exactly what I want but am rather a creature of habit so rarely change from month to month.She always cuts and colours my hair beautifully and just how I want it.

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Response from Urban Therapy

Thank you for taking the time to leave a review Caroline. See you soon.

Brilliant colour

Mandy James
18th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I came in to get my grey roots matched in to the rest of my previously dyed(wrong colour) hair. Alex did an amazing job of matching it all in. She totally understood what I wanted and took lots of time explaining and discussing the process with me. My new hair has made me feel absolutely fabulous. I would highly recommend Alex K. I will definitely be back.

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Response from Urban Therapy

Its wonderful to read your so happy. We look forward to welcoming you back to Aveda Urban Therapy again soon.

Colour, cut and blow dry

Joy Whitfield
18th Aug 2023
Stylist: Laura
5.0

Fabulous colour and cut. Laura is always excellent

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Response from Urban Therapy

Thank you Joy. See you again soon.

Fabulous Alex

Laura
17th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I love my visits to Alex, always kind and attentive and leaves me feeling fabulous.
Love the colour and style you’ve helped me embrace. The team who work with you are all friendly and approachable and it’s always a thing I look forward to!

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Response from Urban Therapy

Thank you for the fabulous review.

Great hair and stress therapy!!

Natalie Nicholson
16th Aug 2023
Stylist: Laura
5.0

Felt pampered, listened to and looked after which was just what I needed. Fabulous head massage and great root colouring. Thanks so much for being kind xxx

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Response from Urban Therapy

Thank you for the review Natalie, Its really good to hear you are so happy and enjoyed your visit. We look forward to welcoming you again to Aveda Urban Therapy soon.

Mr

Anonymous
16th Aug 2023
5.0

Laura is awesome, would highly recommend her to anyone.

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Response from Urban Therapy

Thank you for taking the time to leave a review. We look forward to welcoming you to the salon again.

Happy customer ☺️

Maria
13th Aug 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

Brilliant service as always from all of the team ?

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Response from Urban Therapy

Thank you Marie. See you again soon.

Haircut and Blowdry

Sarah
13th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Really lovely experience. I found the neck and massage relaxing. The stylist was skilled and charming.

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Response from Urban Therapy

Thank you for the 5 star review Sarah. Hope to see you again soon.

Great salon

Lynn
11th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I always enjoy my time with Alex K, from the complimentary massage to the finished great haircut, thank you

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Response from Urban Therapy

Thank you for taking the time to leave a review Lynn. See you soon.

Relaxing experience

Eve Mulligan
11th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

Had my hair coloured cut and blow dried yesterday. Love coming to Urban Therapy it is so relaxing and everyone is friendly and caring.

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Response from Urban Therapy

Thank you for the lovely review Eve, we look forward to seeing you again.

Fabulous

Mary Plummer
8th Aug 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

I have been getting my hair done at UrbanTherapy for years. Nicole alway cuts and colours my hair and I receive so many compliments. Even though i live in Milton Keynes i think it is worth the journey

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Response from Urban Therapy

Thank you Mary. What a journey! See you again soon.

Relaxing Experience and Lovely Staff

Pam Jackson
7th Aug 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

I always enjoy visiting Aveda.

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Response from Urban Therapy

Thank you Pam, Look forward to seeing you again.

Excellent as always!

Wendy McKay
6th Aug 2023
4.5

Excellent as always

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Response from Urban Therapy

Thank you Wendy. See you again soon.

Haircut and Blowdry

Dayo Lily
6th Aug 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Abbie’s always great and so friendly! Couldn’t recommend a better hairdresser.

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Value
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Response from Urban Therapy

Thank you for the 5 star review. See you again soon.

Hair

Jackie
5th Aug 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

Great service as usual today ?
12 years I've been coming to this salon and have never been disappointed

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Response from Urban Therapy

Its so nice to read you are this happy. We look forward to welcoming you again at Aveda. See you soon.

Best haircut

Gabriella
5th Aug 2023
Stylist: Laura
5.0
Appointment verified by Shortcuts Software

Laura is the best stylist: she found the best cut for my unruly head. Well worth the wait when she's away on holiday, she's a gem!

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Response from Urban Therapy

Thank you for leaving a review Gabriella.

Urban Therapy

Marie
5th Aug 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I love this salon, it’s friendly, relaxed and they play good music ! But most of all I love the way Alex just knows what works for me. Couldn’t wish for a better stylist!

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Response from Urban Therapy

Thank you for the review Marie, Its great to hear you are always happy.

Review

Domini
31st Jul 2023
Stylist: Nicole
5.0
Appointment verified by Shortcuts Software

Always a friendly, welcoming experience. Nicole is great and very knowledgeable when it comes to hair, colour etc

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Response from Urban Therapy

Thank you for the review Domini. See you soon.

Amazing experience

Amelia De vivo
30th Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

It was my first time getting my hair done and it’s the best experience I’ve ever had everyone made me feel so welcome and so relaxed, Alex was amazing with making my hair look incredible I can't wait to go back

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Response from Urban Therapy

Hi Amelia, Its so lovely to read how happy you are. We look forward to welcoming you back to the salon for your next appointment. See you soon.

First time at this great salon

Jo Harlow
27th Jul 2023
Stylist: Alex
5.0
Appointment verified by Shortcuts Software

I was really impressed . Everyone was friendly and personable . Lovely vibe . Excellent service . Booked another appointment .

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Response from Urban Therapy

Thanks for the 5 star review Jo. See you soon

Hair colour

menaka davies
27th Jul 2023
Stylist: Alex
4.5
Appointment verified by Shortcuts Software

Friendly service

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Response from Urban Therapy

Thank you for the review Menaka.

Curly hair cut

Anjali
27th Jul 2023
Stylist: Craig
5.0
Appointment verified by Shortcuts Software

I went in for a curly hair cut as my hair needed refreshing as my last hair cut at a different salon 3 years ago ruined my hair. This was an amazing experience as I felt so welcomed and cozy with AMAZING end results!!! I can recommend people to go here enough.

Craig is absolutely lovely and a god at hair dressing and I stand by that!!! I will be coming back in the future <3

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Response from Urban Therapy

Thank you so much Anjali! So pleased to hear you will be back. Thank you for recommending us :-)

What a consistent legend!

Kirsche
27th Jul 2023
Stylist: Abbie
5.0
Appointment verified by Shortcuts Software

I've been going to Abbie for her miracle work for a number of years now and she NEVER fails to revive my bonnet! Every time I leave I look and feel fabulous, so thank you for all of the years of fabulousness! You always know what to do and what will look best but you also listen if I want something specific too. #notscissorhappy #nevercheatonyourhairdresser

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Response from Urban Therapy

Ahh thanks for the fantastic review Kirsche. We look forward to the next time we welcome you to Aveda Urban Therapy again.

Brilliant service

Imogen Mellor
26th Jul 2023
Stylist: Amber
5.0
Appointment verified by Shortcuts Software

Had a fab experience - Amber really listened to what I wanted and pulled it off. Thank you so much!!

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Response from Urban Therapy

Thanks for the review Imogen, Its great to hear your happy. See you again soon.