Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.88
1,627 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Awesome

Louise M Robinson
17th Oct 2025
5.0
Appointment verified by Shortcuts Software

Came in on the 15th October for a cut and blow with Graham, knew i wanted something a little different discussed with Graham who has always done my hair he knows what I like after a discussion we chose something and I was absolutely amazed. It looks so different for me and I love it.
Really happy.

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Wella Smooth-filler treatment

Dirgha
17th Oct 2025
4.0
Appointment verified by Shortcuts Software

The staff is amazing, they provide luxurious treatment, Holly B did my smoothening, she was really patient and explained the process step by step. Cleaning bit could have been a little better, otherwise 10/10

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Lovely experience

Helen Barnes
16th Oct 2025
5.0
Appointment verified by Shortcuts Software

Phone last minute to try and get a good trim before going away. Fitted me in the same day and had a very good cut and blow dry from a lovely, chatty and very experienced hairdresser.

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Short hair cut

Mrs Jayne Butler
16th Oct 2025
5.0
Appointment verified by Shortcuts Software

Had my hair cut by Holly T.(my usual stylist)👍. Always a good cut -came out of salon happy as usual-hair done lovely
. Holly very polite and professional as always .

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Eyebrows

Judith Freeman
15th Oct 2025
5.0
Appointment verified by Shortcuts Software

I had my first eyebrow wax by Chloe, we discussed the procedure and she gave me a tint test in case I decide to do that in the future

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Hair colouring

Debbie luraschi
15th Oct 2025
5.0

Great result

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Haircut

Andrea bell
15th Oct 2025
5.0
Appointment verified by Shortcuts Software

My experience was fantastic lovely environment lovely staff x

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Vicky and the girls

12th Oct 2025
5.0
Appointment verified by Shortcuts Software

As usual treated so well,hair looked great and felt cared for

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Value
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Vicky and the girls

12th Oct 2025
5.0
Appointment verified by Shortcuts Software

As usual treated so well,hair looked great and felt cared for

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Value
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Great cut, lovely staff

Belinda Weir
12th Oct 2025
5.0
Appointment verified by Shortcuts Software

Feeling dull & down, I managed to get a last minute appointment with Hannah and came out feeling and looking ten times better. All the staff at Jo & Cass Lancaster are friendly and helpful. I’ve been going for years.

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Liam

Nic
9th Oct 2025
5.0
Appointment verified by Shortcuts Software

Liam is always brilliant. Would highly recommend him and his skills!

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Value
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Great

Candy
9th Oct 2025
5.0

The best hair cur ever. Ellie was wonderful.

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Tiny and shimmers and cut and blow dry

Jennifer Leach
4th Oct 2025
5.0
Appointment verified by Shortcuts Software

Excellent, as always.

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Value
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B/D

Sunita Jhalley
3rd Oct 2025
2.5
Appointment verified by Shortcuts Software

I have long thick hair was told after waiting 20 mins for my b/D that I had only a half hour appointment , I had told receptionist when booking I e got thick hair and a colour prince to add went washing my hair, then I got a girl who hasn’t done a curly blow dry to do my hair, who in the end I told to blast the dryer on my hair and curl it . The curls just dropped out it’s my birthday today I’ve flat hair not style and you charged me £45 !

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Professional & friendly

Lizzie Govier
2nd Oct 2025
5.0
Appointment verified by Shortcuts Software

Great visit to Jo & Cass as usual, wouldn’t want to go anywhere else

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Did what I asked for...

Nicole Hollis
2nd Oct 2025
5.0
Appointment verified by Shortcuts Software

Quite a revelation for me - I haven't been to a hairdressers for years because they always make such a hash of my hair, but this one actually listened. Hallelujah!

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Haircut

Sue Hart
1st Oct 2025
5.0
Appointment verified by Shortcuts Software

As always David is friendly, professional, extremely skilful and does an absolutely fabulous job

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Value
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New haircut Day

Samantha Hodgson
1st Oct 2025
3.0
Appointment verified by Shortcuts Software

Was a bit disappointed and felt rushed. The next clients arrived just as I sat down, think Charlotte was running a bit late but they were early.
I had to ask her to cut more off and I don’t think she has put any layers in that we discussed. I think she was probably stressed but I am not as happy with my hair cut as usually am when I come to visit your Salon.

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Fantastic experience as always!

Heather Kelly
1st Oct 2025
5.0
Appointment verified by Shortcuts Software

I love having my hair done by Samantha, she listens and is very thorough and Samantha always advises and gives me ideas to try!

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My salon visit

Flo Johnson
1st Oct 2025
5.0

Sam is very helpful, full of knowledge and experience! I’m very happy with the advice given to me about colours, styles & ideas!! Made to feel at ease from the very start!!!!!

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Excellent

Alison stevenson
29th Sep 2025
5.0
Appointment verified by Shortcuts Software

Welcoming salon, all staff were attentive. My overall experience was great!

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Value
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Lovely Hair

Chrissie Stevens
28th Sep 2025
5.0
Appointment verified by Shortcuts Software

Thank you Hollie for a fab pre holiday blow dry. I know it will lasts for days. Always very happy love the Jo and Cass experience all the girls are lovely.

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Thank you Hayley and Amelia

Clare
28th Sep 2025
5.0
Appointment verified by Shortcuts Software

Really pleased with my hair cut and colour by Hayley assisted by Amelia

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Value
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Beautiful hair

Sarah Bellwood
27th Sep 2025
5.0
Appointment verified by Shortcuts Software

Danilelle very kindly fitted me in at the last minute for roots touch up for a party. All the staff are incredibly friendly and welcoming. Danielle left me with natural looking blond hair and even though she was rushed off her feet she took time to make sure it was perfect and even have me a trim. I had my hair beautifully styled and washed by lovely Holly who was a star.

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Appointment on Friday September 26th

Nicky Allan
27th Sep 2025
5.0
Appointment verified by Shortcuts Software

Really happy with hair colour and enjoyed talking to Fay, she is such a skilled hairdresser! Everyone is very friendly from the front desk staff to the trainees who bring drinks and was hair. A very good salon!

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Holly C she makes my day ❤️

Linda Abbey
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

I cannot recommend Holly highly enough. She is as beautiful inside as she is out, and her kindness and professionalism shine through in everything she does. In my 45 years of visiting salons, I have never met a more caring or talented hairstylist. Holly has an incredible ability to not only make me look my best but also to make me feel my best. I always leave her chair feeling uplifted, confident, and happier than when I arrived. She is truly one of a kind.

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Happiness

Sheila Doldon
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

Brilliant, very professional. Wonderful experience, relaxing, good atmosphere, very friendly, thoroughly enjoyed it and the results!!!⭐️⭐️

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Relaxing day having a great hair colour!

Joan Elliott
26th Sep 2025
5.0
Appointment verified by Shortcuts Software

Hayley as usual did a sterling job cutting my hair.Also Holly a excellent colourist!!

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Excellent as always

Deborah Pike
25th Sep 2025
5.0
Appointment verified by Shortcuts Software

Great colour & cut from Paige x

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Freshen up and cut

Johanna
24th Sep 2025
5.0
Appointment verified by Shortcuts Software

I love having my hair done at jo and cass hannah does exactly what i want and like she's honest when she's asked about different colours or changes if i want doing, which i love about her, my cut and toner felt great like id had it coloured lovely clean toner curled as well, hannah your the best 👌 all the staff are lovely and friendly.

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Perm

Anne F Fall
24th Sep 2025
5.0
Appointment verified by Shortcuts Software

Sam was fantastic

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Value
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Hair appointment

Abigail Butler
23rd Sep 2025
5.0
Appointment verified by Shortcuts Software

Danielle was amazing as always, the salon is always such a nice place to be and had a great experience

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Colour regrowth appointment with Holly

Margaret Owen
23rd Sep 2025
5.0
Appointment verified by Shortcuts Software

Very pleasant Regrowth appointment with Holly on Saturday and I’m really pleased with the result.
Had a good chat and a nice hair wash with a new apprentice from Carnforth. Sorry can’t remember her name.

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Great cut

Ingrid Eglese
23rd Sep 2025
5.0
Appointment verified by Shortcuts Software

as always, beautiful work from Matthew.

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Value
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Colour regrowth appointment with Holly

Margaret Owen
22nd Sep 2025
5.0
Appointment verified by Shortcuts Software

Very pleasant Regrowth appointment with Holly on Saturday and I’m really pleased with the result.
Had a good chat and a nice hair wash with a new apprentice from Carnforth. Sorry can’t remember her name.

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Haircut

Steph Holding
21st Sep 2025
5.0
Appointment verified by Shortcuts Software

Excellent throughout

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Value
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Great new colour

Ingrid
21st Sep 2025
5.0
Appointment verified by Shortcuts Software

Samantha did a great job, taking my hair from a dark blonde colour to a much brighter honey blonde shade. She listened to what I asked for and did exactly as I asked. Very happy with the new colour

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Value
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Cut and blow dry

Wendy Dobson
17th Sep 2025
5.0
Appointment verified by Shortcuts Software

I had a lovely stylist and was very happy with my wash , cut and blow
I will book her again.

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Value
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Paige

Kay Murray
17th Sep 2025
5.0
Appointment verified by Shortcuts Software

Excellent as slways

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Excellent visit

Vicky Partington
15th Sep 2025
5.0
Appointment verified by Shortcuts Software

Saw Matthew, who, as usual, was brilliant. He was, after checking it was OK with me, training two apprentices. He was kind, thorough, and engaging with both of them, making sure they were both understanding of all aspects. I was also delighted with the cut he gave me.

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Incorrect Booking

Charlotte Walmsley
14th Sep 2025
3.0
Appointment verified by Shortcuts Software

Booked appointment for the Saturday on Thursday at 9:15 only to be told on arrival the Saturday than I was a no show on Thursday.
Clearly reception are not listening to the customer!

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Friendly professional service

patricia hughes
13th Sep 2025
5.0
Appointment verified by Shortcuts Software

I had a lovely haircut today. Hannah was excellent.

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Lovely relaxing afternoon

Jane Dunning-Lewis
13th Sep 2025
5.0
Appointment verified by Shortcuts Software

Hair colour and nails done in a wonderfully relaxing and friendly atmosphere

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Super Hair Experience

Debbie Allan
12th Sep 2025
5.0
Appointment verified by Shortcuts Software

Hannah is brilliant and has advised me of the best products and way to manage my hair

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Value
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Happy

Alf Whiteside
10th Sep 2025
5.0
Appointment verified by Shortcuts Software

Happy

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Value
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Short hair cut

Jayne Butler
7th Sep 2025
5.0
Appointment verified by Shortcuts Software

Holly T. Holly did my hair lovely again. I have short fine hair, I wasn't sure how I wanted my hair. Holly talked through styles and was very patient-also listened to the ideas I had for a style. Came out with hair looking lovely and trendy short style! Very talented young lady. Will continue to visit when hair needs cutting again!

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Highlights

Margaret Boulton
7th Sep 2025
5.0
Appointment verified by Shortcuts Software

Paige was lovely very friendly and helpful.

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Fabulous colour by Holly T

Karen
7th Sep 2025
5.0
Appointment verified by Shortcuts Software

Fabulous highlights by Holly T, exactly what I wanted for my holiday :)

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Hair at Joe and Cass

Fiona Halligan
6th Sep 2025
5.0
Appointment verified by Shortcuts Software

Always a really relaxed and enjoyable experience from start tomfinish

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Lovely experience

Maggie
5th Sep 2025
5.0
Appointment verified by Shortcuts Software

Always have a lovely experience and come away feeling happy and uplifted.
Ruby and Chelene are professional, skilled and so warm.

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