Jo & Cass Hair & Beauty Lancaster, Lancashire

Lois was absolutely amazing, she did my blonde balayage perfectly and was so lovely. Definitely recommend!!

Thank you so much to Paige for always doing a brilliant job on my hair and being so easy to chat with. She's so great at doing colours and cutting with seamingly minimal effort. Paige is easy to talk to and friendly. A nice couple of hours spent relaxing during a very busy week, and then feeling glamorous afterwards! Thank you 😊

Alfie did another wonderful job with my hair, very happy. All staff are very welcoming and friendly 😊

I have had Matthew as my hairstylist for getting on for 15 years. He has safely and stylishly seen me through a variety of hairstyles- long , short, undercut. As well as a range of colours including reds, brunettes and blonds.
He always listens carefully to what I would like. These are usually just vague ideas as I know nothing about hair cutting. He is confident to take these ideas and talk me through what he suggests to come to a desired outcome together. I trust him completely to work with my awkward wavy hair and produce something appropriate and flattering for my face, my personal style and my age.
From time to time over the years I have had to visit other hairdressers - some have been better than others - but I don't think any of them have been as good as Matthew. So much so, I now travel from Scotland to Lancaster just to see him and will do so as long as Matthew is available! Very highly recommended.
At Jo and Cass everyone is trained well to be friendly and helpful, from the receptionists to the juniors who wash your hair. So it's always a pleasure to go there.

Graham- absolutely fab stylist- the best there is !!!!
Holly- you little star 🌟 my colour looks great xx

Always professional service at Jo and Cass thank you

My daughter loved getting her haircut! Ellie was really friendly and I think it’s great that there is a separate studio for children that is less busy.

Had tints and shimmers with Hannah snd wanted it done differently in the tints and Hannah knew exactly what I meant and has done my hair perfectly I absolutely love it.
Graham then cut it and the cut has always by Graham turn out brilliantly.
Al in all a fantastic day. Fantastic outcome.

Molly was lovely and did an amazing job. My hair looked lovely.

Great, friendly professional service!

Fab as normal and a great hair wash and massage

Stylist was Lucy-name not on list!
Fantastic experience today, Lucy was very helpful when choosing colour and made a fantastic job of my hair. She was very friendly and easy to chat to. Very pleased with salon experience.

Excellent service. Really lovely therapist. Booked in next treatment already. Thank you

I only came in for a wash and trim but Mia had a cancellation so after telling her I couldn't decide whether to go back dark or have my roots done, she helped me to decide to have a beliage. She realy was a lovely girl.

As usual I was looked after to the point of being spoilt! Lovely friendly girls who couldn’t do enough for me! Lovely coffees a big pile of new magazines, and a wonderful catch up with Danielle! On top of that my hair looks fabulous! Danielle keeps my hair looking like I’m a natural blond! It’s shiny and immaculately cut. Couldn’t be happier!

Great salon- welcoming and friendly. I’ve been coming for years. Thanks 🙂

Excellent professional experience as always from Matthew.

As normal Lyndsey has done a brilliant job. I couldn't ask for a better cut, or a nicer stylist. She has always listened and given me sound advice when needed.

Fab colours, Fab cut. Paige great as always. From enterimg the salon all staff really happy. Great atmosphere. Love Marilyn , Steph , Laura x

Excellent as always.
Lyndsey has been cutting my hair on a regular basis for years. She consistently does a brilliant job. She is skilful, professional, considerate and so easy in her manner.
A lovely lady inside and out.

This was my first visit to Jo & Cass Lancaster and Paige coloured & cut my hair. I wanted to go quite light from medium/dark brown and didn’t know how achievable this would be. Paige gave me lots of really helpful advice and I achieved a colour I didn’t think I could in one sitting. Paige really took a lot of time & care during my appointment & I’m really delighted with my result. After the colour I had a cut which topped off a great experience. (The massage chair was also a pleasant bonus). It’s nice to go to a salon and have a “salon experience” with a really good colourist & stylist. This was my first visit & it surpassed all of my expectations. I’ve booked in for another colour & cut in 8 weeks w/Paige. The reception staff are also amazing.

Relaxing after a long day at work 😊

I always go back to lois for my hair, however my hair is when I come in she’s so quick and skilled in making it look fantastic. She’s so good that my mum also only goes to Lois and is getting her friends to go to her too. The hospitality at Jo and Cass is also always so good, with friendly staff always checking if you need anything.

A great hair cut!

I'm absolutely 💯 in love with what Alfie did! I feel so much better and feel new again. I have found my stylist!! Thank you so much Alfie!!!!

She is the best! 100% happy with cut and colour.

Great first haircut for my granddaughter and they are so so so happy with their hair! Professional and kind which was so important due to their autism. They cant wait to come again and feel confident

Erin was excellent; very professional and a credit to your salon. I believe she is a stylist who will do well and go far. I’m looking forward to seeing Erin again when I book my next appointment.

Happy

As always friendly, professional and an expert at cutting and styling hair - amazing!

I felt very relaxed as soon as I walked through the door. Very friendly & helpful staff. Chloe was excellent doing my nails & easy to chat with.

First time visiting the salon, my daughter had a wash, cut & blow dry with Mia, she really enjoyed every part of her pamper :) Mia was friendly and helpful and nothing was to much bother. We look forward to our next visit.

As always, a fantastic experience. She is always knowledgeable, happy to advise and just so lovely. She’s been doing my hair for a number of years and I’d always recommend her!

Fab as always

First time I’ve been to a proper hairdresser, really enjoyed the experience and the end result! Molly was also a great person to chat to.

Hair looks amazing as always. I can totally trust Paige's advice and know my hair will look great.

Both Lyndsey and the colourist Lucy were excellent. My hair looked so much better and I've had many compliments.

Paige was lovely and I am very happy with the results and my hair has been much admired.
The advice Oaige gave me was great.

Not so keen on the lie down was. Interesting experience and it bruised my back. Not great for anyone with back problems.

Excellent stylist. Best cut I’ve had in a long time.

Great end product!! 😀

I always love my experience at Jo and Cass. They are so kind, and understanding and personal, whilst also professional.

Jade provided an excellent service with advise about my hair colour.
She dose an excellent hair cut and finish, every time I attend.

Chelsea did an absolutely fantastic job and really listened to what I wanted, I am absolutely over the moon with my hair.

Lovely polite staff and atmosphere. Always knows what I want Rachel but always asks incase of change. Did not feel comfortable on the new sink chairs would rather stay with the old type.

Having not had my dyed professionally for years, I was a little nervous, but what can say Lois is master in colour! I love my hair every time I have it done. I WON'T go anywhere else.
Always feels like some luxury me time whilst I'm in the salon. Extremely happy, as always.

This was my first time to the salon and I can’t wait to go back. Lois was fantastic. She was friendly and understood what I needed (a good trim). We also spoke about me getting balayage on my next visit. Ruby washed my hair and gave a fantastic head massage. I can’t wait to go back for my next treatment.

Made me feel very relaxed. Worked very professionally and did not rush. The whole experience at Jo and cass is always lovely

I came to the salon to do my eyebrows at 12:30 on Friday. I don't remember the master's name, so I wrote the first one, but you can follow it according to my record. I was shocked so I left immediately. I am blonde from the world. I'm blonde with a light skin tone and I had deep black eyebrows done!! before the procedure I said that I would like light brown and the master said ok but made it black!!! I paid for it!!! it won't wash off, i pooped all weekend and went to work today with this horror!!!! Why keep a master who makes fun of customers??? you ruined my life for 6 weeks until it washes off!!!!! Just imagine a fair blonde with light skin and black eyebrows! I hate you now!!

I have been coming to Paige for years and every single time she is amazing. She always makes me smile and caters my experience for me and my quirks. Also LOVE the new lay down sinks!!!

My appointment was just for a wash and blowdry and to ask advice.
I arrived looking like I'd been dragged through a hedge backwards and left looking silky smooth.
I was fed up with my dried out frizzy and tangled hair and had difficulty dealing with it.
Hannah told me how she could sort it out for me and gave me all the info on what she is going to do.
I left the salon feeling very happy.
Looking forward to my next appointment.
Thanks Hannah x