Jo & Cass Hair & Beauty Lancaster, Lancashire

Friendly staff from the moment I arrived. The young man on reception was very polite and kind. Everything was explained to me, I was offered a hot drink ( hot choc is fab) My stylist was very professional and definitely knew what she was doing. Thank you so much

Excellent, as always

Enjoyed my visit. An excellent cut, as always.

Seen by Graham, excellent as usual

Excellent service by all staff, from reception , passing other stylist, staff that made me a coffee, Danielle is lovely, very chatty, I always feel comfortable with her and always get the best advice about style & colour

Sincerely delighted with my hair chop - thanks very much! X

I found Natalie to be very helpful and listened to what I needed. She was very easy to talk to and made me feel important I will be seeing her again

T Jay always does a brilliant style
Always trust her.

incredible as always , my brows look nice and neat again ! x

Graham & Molly B- what a great team! Love my cut & the colour!!
Thankyou- can’t recommend you enough
X

Thank you to Erin for the friendly and professional haircut and for chatting through what I wanted with me 😊

Love coming to see Chloe very relaxing experience

I really love coming to Jo & Cass as I’m always well looked after. Lois is always amazing. Thank youuuu ☺️🤍

Thoroughly enjoyed my time in the salon yesterday such a friendly and relaxing experience as always

Been coming to Jade Marie Hemings for years and trust her to style my hair. Enjoy a catch up every time I come in

Always look forward to my appointments with Hannah. Friendly, punctual and love how she styles my hair

Excellent, always is.

As always Deanna and Hannah were great. Been going for years. Bradley the trainee was good, checking for coffee and magazines. Hair wash wasn’t great I’m afraid, cold water pretty much throughout in spite of me saying it was cold. Hair at the back and hairline not washed (after colour). Head massage was literally about 10 seconds!

The girl who washed my hair listened to me when I told her I was head sore and really did her best to wash my hair accordingly.
David also listened and cut my hair the way I wanted it. A very pleasing visit

I was so happy with Mia. She talked through everything with me and made an amazing job when colouring my hair. I would absolutely recommend.

Holly was incredibly friendly and did an amazing short pixie cut with my short hair and made me feel amazing

Great stylist. Professional yet very friendly and chatty. Pleasure to have my hair done by her.

It was great to have TJ back cutting my hair, she is such a professional, my cut and re- style looks amazing.

Absolute professional from consultation through to colour and styling. Gives absolute confidence in hair care and always goes above and beyond for his clients

Wonderful visit to the Lancaster salon again!
You’re made to feel so welcome and special from the moment you walk through the door!
The new young man on the reception desk (apologies I didn’t get his name) was very professional and courteous when taking my coat and showing me to my seat.
I was asked numerous times if I would like a drink throughout my visit which was lovely.
Helen as always knew exactly what I wanted, and my cut and colour was fabulous!
She’s such a brilliant hairdresser and top person all round! She always makes me feel a million dollars by the time I’m ready to leave.
Jo and Cass isn’t just about a haircut, it’s an experience that’s worth every penny!
Can’t wait for my next appointment!

Erin was lovely. Really listened to what I wanted and checked regularly that I was happy with everything. I was really pleased with the results and will definitely be returning.

Lovely experience as always - Natalie is a fantastic stylist and my haircut was fabulous!

Happy

I was nervous as first time . Samantha was lovely and did a great job colouring and cutting my hair.

As always, from reception through all the services provided, I experienced the wonderful talents of the team

Chelsea super helpful and did an amazing job on my hair. 100% recommend!

Excellent service

Excellent service as always from Lyndsey and Paige for my colour. Love my new colour. Thank you ladies

Thank you to Mia for a fabulous colour and thank you to Graham for the transformation once again x

Amazing service as always with Hannah! She always makes me feel welcome, knows exactly what’s best for my hair and as ever, I’m so happy with the final result! Thank you so much!

Vicky was fab with my 12 year old daughter. She was gentle, chatty and welcoming. Daughter was very happy with her hair too!!X

Always a joy doing hair with David. Laugh out loud with stimulating conversation and come away with fab hair. Here's to another 21 years with you David 😆Xx

Always a joy doing hair with David. Laugh out loud with stimulating conversation and come away with fab hair. Here's to anoth 21 years with you David 😆Xx

Lovely chat with Faye really happy with colour and condition of hair

Sam was amazing from the start. She listened and had so much knowledge. I came out with what I wanted and I felt amazing.

Lois always does such a great job of my hair, I keep going back to her. Her balayages are absolutely stunning and I really enjoy having my hair done by her.

First time I'd met Jade. She was very friendly and knowledgeable, she gave me excellent ideas for a new hairstyle which I decided to have. The cut is really nice and several people have said it looks lovely.

Excellent as ever. Thanks Lyndsey.

Very professional very helpful a pleasure to have Sam do my hair.

Wonderful as usual !!

Excellent as always

I had a lovely experience, well looked after. Perfect cut x

Grateful to Deanna as Ellie cancelled my appointment and although an alternative time was offered for the day after that didn't fit with my plans. Deanna did a great cut and blow dry and despite the weather it lasted really well.

Always feel pampered and alfie is the best always knows what I like the young lad I had washing my hair was great to fab service

Amazing service as always, she is always very helpful and understands my needs. I love the way she does my hair