Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.88
1,737 verified reviews
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Value
Result
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Atmosphere
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Hair appointment

Nicola Stevens
29th Oct 2026
5.0

Appointment 28/10/2026 with ruby

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Definitely recommend

Nas
28th Oct 2026
4.5
Appointment verified by Shortcuts Software

Amazing job. Myself and my daughter had a lovely experience at the salon and loving the new hair cut.

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Loved or appointments

Jacqui MacMillan
23rd Oct 2026
5.0
Appointment verified by Shortcuts Software

We come to the salon, for or eyebrows trim, it just feels very sovial and relaxing.

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wella smooth filler

marian cox
22nd Oct 2026
4.5
Appointment verified by Shortcuts Software

was eager to try a less harsh straightening application than keratin. so far, it's nice. it feels a lot lighter than the keratin treatment and I'm happy that it has fewer chemicals. my appointment was managed very professionally.

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Totally looked after

Katie Trousdale
18th Oct 2026
4.0
Appointment verified by Shortcuts Software

I’ve never had Ellie before but she was so professional, took the time to understand what I wanted, looked closely at my hair and was so attentive throughout x

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Amazing service

Afifah
18th Oct 2026
5.0
Appointment verified by Shortcuts Software

I had a full head of a colour with a cut and both the ladies that took care of me were so lovely. They were both very professional and knowledgeable but also very friendly. I thoroughly enjoyed my appointment and would definitely rebook.

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King Matthew

Val Morgan
16th Oct 2026
5.0
Appointment verified by Shortcuts Software

another great cut as always.
thank you

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60th birthday make over

Hilary Barraclough
14th Oct 2026
5.0
Appointment verified by Shortcuts Software

Such a lovely visit felt like a million dollars when I left the salon.Perfect for my party and all my guest commented on how good I look. Thankyou for making me feel so special

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Liam is the best

Nicola
14th Oct 2026
5.0
Appointment verified by Shortcuts Software

Always professional and an exper at what he does!

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Superb Salon Visit

Val
13th Oct 2026
5.0
Appointment verified by Shortcuts Software

Great experience yesterday, the new massage bed is amazing and I left not only with a great hair cut but also with my spirits lifted by the wonderful Liam. Thank you Liam, I so appreciate your talents.

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Lois

Roe Lynn
13th Oct 2026
5.0
Appointment verified by Shortcuts Software

It’s always a pleasure to visit Lois for my regular hairdressing appointment. Lois is always so cheerful and courteous.

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1st visit

Katie Holmes
12th Oct 2026
4.5
Appointment verified by Shortcuts Software

Excellent, 1st time in a long time I have left a salon where I will return! Stylist not afraid to make a decision an advice on what they thought best for your hair type and to suit you. Very refreshing and will definitely be going back.

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Perfect as always

Felicia Koc
10th Oct 2026
5.0
Appointment verified by Shortcuts Software

Danielle is the best colourist xx

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Excellent Result

Sarah Bellwood
10th Oct 2026
5.0
Appointment verified by Shortcuts Software

Had a lovely time at Jo and Cass with excellent result from genius colourist Danielle. My hair is soft, shiny, immaculately cut and looks naturally blond! Every one from reception to Graham the owner are welcoming and friendly and the results are amazing! LOVE my hair!

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Cut & blow

Rosaleen Bailey
10th Oct 2026
5.0
Appointment verified by Shortcuts Software

My first visit to Jo & Cass & the delightful Erin was my hairdresser. She was friendly, gave lots of advice & I was so happy with the cut. I'm going to become a regular!

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A Cut Above

Thomas Tomasska
9th Oct 2026
5.0
Appointment verified by Shortcuts Software

Vicky has so much experience and skill, that any doubts I have are quickly dispelled by her knowledge.

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Salon appointment

Sally Carter
9th Oct 2026
5.0
Appointment verified by Shortcuts Software

It is always a lovely experience visiting Jo and Cass, it’s a real treat. You are very well looked after from start to finish by the loveliest people.
I wouldn’t go anywhere else, keep up the excellence 👏🏼

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Cut

Annie
9th Oct 2026
5.0
Appointment verified by Shortcuts Software

Lovely staff as always, made feel very welcome. Another good cut and blow by Rachael.

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Long cut & Blow Dry

Hazel Edmunds
9th Oct 2026
5.0
Appointment verified by Shortcuts Software

I came to Jo&Cass having not been for a few years and chose Helen to cut my hair, she did an amazing job and I’m delighted with my haircut.

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Monthly appointment

Anonymous
4th Oct 2026
4.5

As always made to feel welcome by the whole of the team from arrival to departure.Very relaxing great service and as alway Vicki always makes me feel and look better

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Cut and blow

Andrea Bookless
2nd Oct 2026
5.0
Appointment verified by Shortcuts Software

Fab as usual

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Perfect result

Angie Ledgeway
2nd Oct 2026
5.0
Appointment verified by Shortcuts Software

Paige managed to translate my vague description of what I wanted. Gave me the appropriate advice and produced a style which was spot on. I was very happy and perhaps more importantly approved of by my family.

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Cut and colour

Sarah Lomax
2nd Oct 2026
5.0
Appointment verified by Shortcuts Software

As always, I enjoyed my afternoon at the salon having my haircut and coloured by Rachel.

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Happy

Alf Whiteside
30th Sep 2026
5.0
Appointment verified by Shortcuts Software

Happy

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Value
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Tint and shimmers with Danielle

Margaret
27th Sep 2026
5.0
Appointment verified by Shortcuts Software

Usual excellent colour by Danielle. Thoroughly enjoyable experience and great results.

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Value
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Blow dry

Beth Coates
26th Sep 2026
5.0
Appointment verified by Shortcuts Software

The best, my hair always looks the best after the appointment.

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Value
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Blond Highlights

Joan
25th Sep 2026
5.0
Appointment verified by Shortcuts Software

Had blond highlights done,cut and blowdried.Very pleased with outcome,staff excellent and accommodatiny.
Always have excellent care when I go

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A great experience

Grace Holland
24th Sep 2026
5.0

Lucy was very Professional and made me feel relaxed and enjoyed the full experience of being pampered and having my haircut thank you

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6weekly appointment

Sally Atkinson
22nd Sep 2026
4.5
Appointment verified by Shortcuts Software

Always a pleasure to come and catch up with Hannah and she always really looks after me

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Value
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Lovely experience

Adele
22nd Sep 2026
5.0
Appointment verified by Shortcuts Software

I booked in for a full head colour , wash and blow dry with kitty. Kitty has recently qualified as a hair stylist and I have to say you’d have thought she’d been a hairdresser for years. I couldn’t fault anything from the second I walked into the salon to leaving. Can’t wait to book in again with kitty , what a lovely attentive , talented young lady

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Lovely experience

Adele
22nd Sep 2026
5.0
Appointment verified by Shortcuts Software

I booked in for a full head colour , wash and blow dry with kitty. Kitty has recently qualified as a hair stylist and I haven’t say you’d have thought she’d been a hairdresser for years. I couldn’t fault anything from the second I walked into the salon to leaving. Can’t wait to book in again with kitty , what a lovely attentive , talented young lady

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Great experience

Janet
20th Sep 2026
5.0
Appointment verified by Shortcuts Software

I made an appointment after being frustrated by not being able to communicate my needs to my previous salon. I was nervous about going to a new salon, but I needn’t have worried. I was treated like a queen from the moment I stepped in. Ellie worked her magic to start correcting a bad cut that was making me feel horrible. I left the salon feeling like a different person. Your hair is such an important part of how you feel about yourself and now I feel amazing! Thank you.

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Excellent as always

Jane Dunning-Lewis
19th Sep 2026
5.0
Appointment verified by Shortcuts Software

Love the way Jade always makes my visit relaxing and personal

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Hair by Hayley

Clare
19th Sep 2026
5.0
Appointment verified by Shortcuts Software

Always a great experience and great cut by Hayley and thanks for all the advice

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Experience

Annette
19th Sep 2026
5.0
Appointment verified by Shortcuts Software

Always greeted with lovely ladies always smart polite and courteous and holly c is fabulous always discussed prior to hair what we are doing . Not forgetting the young girls that wash n masssge head is just perfect never a bad day at Jo n cass

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Great first visit

Debbie
19th Sep 2026
5.0
Appointment verified by Shortcuts Software

Ellie listened to the style I wanted and explained what she was going to do before and during the appointment. She showed me how to blow dry my hair at home to get the same style. Great first visit. Thanks

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Jennifer Rogers, style updo with Holly

Alice Grayson
18th Sep 2026
5.0
Appointment verified by Shortcuts Software

I was honestly completely thrilled at what Holly managed to achieve in such a short space of time. I arrived with some images which she had not seen before but she certainly rose to the challenge and then beyond it was for an event in a 1930 style musical where I was meant to be a version of Ginger Rogers. Her skill knowledge and expertise. She showed thorough kindness and understanding through the entire experience as well as complete utter consideration for me as a client. She carefully listened to what I wanted. Asked me questions throughout about tweaking things here and there to make it absolutely perfect.
Not only that, but my absolutely stubborn poker straight hair held beautifully the curves and roll which she had put in right up until the following day. I can honestly say I have never had that experience. The compliments I got throughout the afternoon were truly phenomenal. I have never felt more beautiful or more confident, especially as the event was quite a challenging one where I had to perform in front of a large audience all who have had varying needs and preferences.

I have used Holly once before for an event where I was impersonating Audrey Hepburn and she did a similarly fantastic job turning my shoulder length hair into a very convincing pixie cut without snipping off so much as a millimetre. She is truly a great stylist and I would go so far as to say artist and would recommend her with not just five stars but 500 stars. *************************************

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A cut above

Jean Roberts
18th Sep 2026
5.0
Appointment verified by Shortcuts Software

Discussed what I wanted and showed a couple of pics. Was advised about how much colour and the cut. Really really pleased with the outcome. Super friendly and professional service. Definitely worth the money. Can recommend Paige who is a genius at cutting and styling - even on very thin hair like mine!!

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Hair up

Anonymous
17th Sep 2026
5.0

Excellent, thank you !

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Ms

Anna
17th Sep 2026
4.5

Lovely experience. Felt comfortable and it was relaxing and refreshing. Tonya is great at listening and knowing what I mean. Excellent advice

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Excellent as always

Deborah Pike
16th Sep 2026
5.0
Appointment verified by Shortcuts Software

Brilliant again from Paige ...excellent colours and I have had new layers put in which are fab!

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Amaizing service

Anonymous
13th Sep 2026
5.0

Rachel is the best, I have been lots of hair dressesers all around the world and she is definately the best.

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Cut colour blow dry

Phoebe
11th Sep 2026
5.0
Appointment verified by Shortcuts Software

Great colour advice and application
Really happy with the end result

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Always a pleasure

Zoe Connor
10th Sep 2026
5.0
Appointment verified by Shortcuts Software

Matthew is fabulous. Friendly and understands my wild hair! Tamed again for 6 weeks.

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Disappointing

Anonymous
7th Sep 2026
4.0

Well it was my 2nd visit to Jo and Cass I booked to have my hair coloured with Helen
My appointment was 12.30 I arrived 15 mins early so I was not late and was shown to my chair.
I was greeted by Helen and she said she would be 10-15 mins.
I was not attended to until 25 past 1
I nearly walked out as I was waiting for over an hour late.
If my hair had not turned out perfect I would not be coming back but luckily it went so lovely I will be back

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Perfect

Lorraine Partridge
6th Sep 2026
5.0
Appointment verified by Shortcuts Software

Fay did a great job! Gave good advice and good cut.

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Razor cut and blow dry

Fiona
5th Sep 2026
5.0
Appointment verified by Shortcuts Software

Great styling and chat as always with graham

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Nails & hair

Polly Armstrong
5th Sep 2026
5.0
Appointment verified by Shortcuts Software

Nails by Yana to provide a perfect match for a dress I will be wearing to a wedding.
Hair styled by Toyah , perfect as always . .

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Perfect hair every time!

Sarah Bellwood
5th Sep 2026
5.0
Appointment verified by Shortcuts Software

I go to Danielle at Jo and Cass and wouldn’t use anyone else because she gets it spot on every single time. She leaves my hair looking naturally blond and in great condition at a very reasonable price. Fabulous service from the reception staff who always know your name to Danielle who an always warm, friendly and a very talented colourist.

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Mrs

Jacqui NacMillan
4th Sep 2026
5.0
Appointment verified by Shortcuts Software

Its always a good experience, when I attend Jo & Cass for my hair cut. Everyone is just so lovely. I also have a good chat with David. Xx

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