Jo & Cass Hair & Beauty Lancaster, Lancashire

Holly is always absolutely brilliant. So friendly, professional and efficient. I always come away with amazing hair and feeling uplifted after I see Holly B

Hannah is brilliant, what more can I say

I had a lovely time with wonderful service from the desk staff to the excellent Bradley who washed my hair and advised me expertly in what products to use from the excellent range provided. Danielle out sod herself as usual and gave me natural looking shimmers and a beautifully sharp Bob. Everyone warm, friendly and welcoming! A lovely break and gorgeous hair! Thank you everyone!!

Utterly wonderful treatment from start to finish. A real joy. All thanks to the wonderful Ruby!

Really happy with the result from today! The atmosphere and conversation was really great. The colour and cut of my hair is exactly what I wanted and I always look forward to Alfie doing my hair :))

Samantha listened very carefully, checked with me exactly what I wanted and gave a wonderful hair cut that I can manage myself.
I was given a space that was quiet, which I really appreciated, being a quite ancient person!
Stephanie, the receptionist, was very welcoming and engaging.
I also received appropriate and considered advice about the conditioner that I wanted to buy.
Thanks very much to everyone.

Fantastic colour and cut as always , provided by the very warm and friendly Hannah .
Thanks 🤩

I wholeheartedly recommend a facial with Chloe
She is great at her job

Great treatment just what my hair needed looks like a new head of hair! Thanks as always to Alfie :)

If you are thinking of a restyle haircut, highly recommend David. I can’t thank him enough for my amazing restyle! David completely got what I had in mind, in cutting my hair from mid length to short, and the result is transformative. I feel amazing and it’s due to his artistry and skill. Thank you David! I’d also like to shout out to Bradley, who is an absolute star and a credit to the salon.

Sam never fails when it comes to making me look and feel fabulous. She’s literally knocked years off me with my new hair! See you soon & thank you!

My experience with treatment from Chelene is always consistent excellence and very professional

My daughter had her first proper haircut in the salon last weekend. Lucy was fab and made the whole experience for my daughter really special. Thank you!

It's always a pleasure to see Liam. He gives me the best advice & knows my hair well along with my style! He is totally professional & thoughtful. I couldn't ask for more!

Hannah and Matt deserve this rev

Lovely experience 5 stars. Will recommend to all.

As always a great experience TJ is consistent and explanations all the way through what she is doing . And lots of patience I have lots of hair too . Lovely stylist and personality

WE TALKED THROUGH THE OPTIONS ON MY VERY DARK HAIR'AND STYLING.

As always everyone is very welcoming.

Holly was great really looked after me and the colour and cut is great! Love it and even better than I hoped! Thank you!

Iv always gone to Danielle and she never disappoints I always get exactly what I ask for and if I want any help with hair care I always have the best experience.

Excellent services every time with Emma

Having a new style got good advice had a nice chat very happy with my result even though it’s a working progress

Lois was absolutely amazing, she did my blonde balayage perfectly and was so lovely. Definitely recommend!!

Thank you so much to Paige for always doing a brilliant job on my hair and being so easy to chat with. She's so great at doing colours and cutting with seamingly minimal effort. Paige is easy to talk to and friendly. A nice couple of hours spent relaxing during a very busy week, and then feeling glamorous afterwards! Thank you 😊

Alfie did another wonderful job with my hair, very happy. All staff are very welcoming and friendly 😊

I have had Matthew as my hairstylist for getting on for 15 years. He has safely and stylishly seen me through a variety of hairstyles- long , short, undercut. As well as a range of colours including reds, brunettes and blonds.
He always listens carefully to what I would like. These are usually just vague ideas as I know nothing about hair cutting. He is confident to take these ideas and talk me through what he suggests to come to a desired outcome together. I trust him completely to work with my awkward wavy hair and produce something appropriate and flattering for my face, my personal style and my age.
From time to time over the years I have had to visit other hairdressers - some have been better than others - but I don't think any of them have been as good as Matthew. So much so, I now travel from Scotland to Lancaster just to see him and will do so as long as Matthew is available! Very highly recommended.
At Jo and Cass everyone is trained well to be friendly and helpful, from the receptionists to the juniors who wash your hair. So it's always a pleasure to go there.

Graham- absolutely fab stylist- the best there is !!!!
Holly- you little star 🌟 my colour looks great xx

Always professional service at Jo and Cass thank you

My daughter loved getting her haircut! Ellie was really friendly and I think it’s great that there is a separate studio for children that is less busy.

Had tints and shimmers with Hannah snd wanted it done differently in the tints and Hannah knew exactly what I meant and has done my hair perfectly I absolutely love it.
Graham then cut it and the cut has always by Graham turn out brilliantly.
Al in all a fantastic day. Fantastic outcome.

Molly was lovely and did an amazing job. My hair looked lovely.

Great, friendly professional service!

Fab as normal and a great hair wash and massage

Stylist was Lucy-name not on list!
Fantastic experience today, Lucy was very helpful when choosing colour and made a fantastic job of my hair. She was very friendly and easy to chat to. Very pleased with salon experience.

Excellent service. Really lovely therapist. Booked in next treatment already. Thank you

I only came in for a wash and trim but Mia had a cancellation so after telling her I couldn't decide whether to go back dark or have my roots done, she helped me to decide to have a beliage. She realy was a lovely girl.

As usual I was looked after to the point of being spoilt! Lovely friendly girls who couldn’t do enough for me! Lovely coffees a big pile of new magazines, and a wonderful catch up with Danielle! On top of that my hair looks fabulous! Danielle keeps my hair looking like I’m a natural blond! It’s shiny and immaculately cut. Couldn’t be happier!

Great salon- welcoming and friendly. I’ve been coming for years. Thanks 🙂

Excellent professional experience as always from Matthew.

As normal Lyndsey has done a brilliant job. I couldn't ask for a better cut, or a nicer stylist. She has always listened and given me sound advice when needed.

Fab colours, Fab cut. Paige great as always. From enterimg the salon all staff really happy. Great atmosphere. Love Marilyn , Steph , Laura x

Excellent as always.
Lyndsey has been cutting my hair on a regular basis for years. She consistently does a brilliant job. She is skilful, professional, considerate and so easy in her manner.
A lovely lady inside and out.

This was my first visit to Jo & Cass Lancaster and Paige coloured & cut my hair. I wanted to go quite light from medium/dark brown and didn’t know how achievable this would be. Paige gave me lots of really helpful advice and I achieved a colour I didn’t think I could in one sitting. Paige really took a lot of time & care during my appointment & I’m really delighted with my result. After the colour I had a cut which topped off a great experience. (The massage chair was also a pleasant bonus). It’s nice to go to a salon and have a “salon experience” with a really good colourist & stylist. This was my first visit & it surpassed all of my expectations. I’ve booked in for another colour & cut in 8 weeks w/Paige. The reception staff are also amazing.

Relaxing after a long day at work 😊

I always go back to lois for my hair, however my hair is when I come in she’s so quick and skilled in making it look fantastic. She’s so good that my mum also only goes to Lois and is getting her friends to go to her too. The hospitality at Jo and Cass is also always so good, with friendly staff always checking if you need anything.

A great hair cut!

I'm absolutely 💯 in love with what Alfie did! I feel so much better and feel new again. I have found my stylist!! Thank you so much Alfie!!!!

She is the best! 100% happy with cut and colour.

Great first haircut for my granddaughter and they are so so so happy with their hair! Professional and kind which was so important due to their autism. They cant wait to come again and feel confident