Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,313 verified reviews
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Value
Result
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Excellent as always

Deborah Pike
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

Excellent from Paige colour and cut fab .All staff great !

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Hollie is AMAZING

Lauren
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

I'm so glad I have been asked to leave a review. I recently visited with my daughter (7) for a birthday blow dry. I was so impressed I booked in myself with travelling quite a distance before.

The salon, service, ladies are all so welcoming. Hollie then came to greet me, talked me through everything and has done the most incredible job of my hair- I love it and truly felt as though I have made a friend for life.

Can't wait to return again in a few weeks time. THANKYOU x

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Wonderful cut by Hannah

Sara Wasson
11th Jul 2025
5.0
Appointment verified by Shortcuts Software

As always, Hannah is such a fantastic hair stylist. I am so glad she is here !

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Simpson

Sue
10th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always a pleasant and relaxing experience at Jo and Cass. Samantha always takes the time to get the exact result that I want. Everyone is super friendly and it’s always great value.

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Great refurb

Sally Charlton
8th Jul 2025
5.0
Appointment verified by Shortcuts Software

Congratulations and thank you for refurbishing the chairs in the hair washing area. I have never felt so comfortable at a back washing basin! Normally I really struggle with them as they were always really uncomfy and I’d gave neck pain for days afterwards. Not this time! Much better! Thank you

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Great experience

Nicole
8th Jul 2025
5.0
Appointment verified by Shortcuts Software

I enjoyed my visit. Everything seemed very clean, organised and the staff worked together like a well-oiled machine. I like that the lights are low in the hair washing room so that clients are not dazzled when their heads are back. Everything seems considered and careful. Lois cut my hair really well, advising when requested, but also listening to my requests.

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Great

Helen
5th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always more than happy with treatments by Chelene. Lovely relaxing environment.

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Hair experience

Anonymous
5th Jul 2025
5.0

Loved every second from the moment I walked in to leaving, Ellie is such an amazing. Stylist, I felt so confident in everything she had done can't wait to return

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Fantastic

Louise M Robinson
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always love my visits to JO AND CASS, Graham has been doing my hair for well over 20 yrs and would never go to anyone else. He knows what I like, knows my hair.
He's the best stylist ever in my opinion. The staff are all fabulous.

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Cut and curl

Paula James
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Very pleased with the results. Staff polite, friendly and cheerful

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Bridal trial with Danielle

Shelan
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Wow my hair looked fabulous! I was unsure of a style and Danielle immediately got to work on creating an amazing look. Professional and creative Danielle was so understanding. I got so many compliments afterwards and feel excited for my big day. All the staff were so kind and professional I love coming here

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Ms

Sandra johnson
4th Jul 2025
5.0
Appointment verified by Shortcuts Software

Always a pleasure to visit your salon and my wonderful stylist and can I say friend Paige. She’s amazing xx

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Brilliant

Amber
3rd Jul 2025
5.0
Appointment verified by Shortcuts Software

Amazing experience, professional, polite and lovely staff throughout appointment.

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Excellent, speedy service

Harriet
3rd Jul 2025
5.0
Appointment verified by Shortcuts Software

I only needed a trim and a quick consultation about my next big hair change. I agreed to keep the length to grow my hair out for a colour change and Samantha was excellent at suggesting tips and ideas.

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First time at the salon

Debbie Allan
30th Jun 2025
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

The whole experience was wonderful and Hannah is friendly and my hair wasn’t excellent

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Wash Cut and Blowdry

Jane stokes
29th Jun 2025
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Lovely stylist..great re-shape whilst growing out a previous pixie cut

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Hair cut

Carole Bennett
27th Jun 2025
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

David is brilliant. He always cuts my hair very well. He's great at remembering things about me and is very courteous.

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Francesca

Francesca Beeson
27th Jun 2025
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

I always have a lovely experience whatever I am in Jo & Cass, Liam was very helpful & did a fabulous job as always. Thank you!

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Brilliant Service

Wendy Thompson
22nd Jun 2025
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I was late to my appointment as thought it was later than it actually was - Hannah managed to still fit me in and did her usual wonderful job at colouring and cutting my hair - she is so talented and such a lovely person

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Colour refresh

Margaret Owen
22nd Jun 2025
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

As always, Danielle took great care and did a great colour refresh.

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Great as,on

Louise
21st Jun 2025
Team Member: DEANNA
5.0
Appointment verified by Shortcuts Software

Really listened to what I wanted and gave me a fab haircut

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Danielle jo&cass Lancaster

Lily Mortimer
19th Jun 2025
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle always does my hair perfectly everytime, she’s a lovely hairdresser who always makes you feel comfortable and heard which is so important. She is always a joy to be around!

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Hair

Anonymous
19th Jun 2025
5.0

Mint as always been sing Mathew for a good few years

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cut and restyle

Anonymous
18th Jun 2025
Team Member: MOLLY
5.0

good experience

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Spa Pedicures

Joan Nixon
17th Jun 2025
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Excellent as usual from Chloe.

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Everything was ok

Anonymous
15th Jun 2025
5.0

Friendly staff , made welcome.

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Fabulous

Lynn long
15th Jun 2025
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

Ellie was fantastic amazing colour and cut feel like a new woman
Polite and lots of experience

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Cut and blowdry

Gil Graystone
15th Jun 2025
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is a wonderful stylist and great person. She has been cutting my hair for over 20 years and there has never been a duff cut/hairstyle.

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Excellent salon

Nina Cunliffe
15th Jun 2025
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Fabulous experience- really well looked after and very happy with the rexult

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Paige is the best

Jessica House
15th Jun 2025
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Paige as always is incredible and a credit to Jo and Cass Lancaster!!!

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Haircut

Isobel
15th Jun 2025
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

As always very pleased with my hair cut.

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I’m me again

Shelan
11th Jun 2025
Team Member: LIAM
4.5
Appointment verified by Shortcuts Software

Another positive experience with all the staff at Jo and Cass. So kind and welcoming. Top class experience and I’m back to my preferred colour. After a traumatic few weeks this really lifted my anxiety and sense of self thank you

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Outstanding

Laura Martin
10th Jun 2025
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Like every time with Toyah, it is a faultless experience!
Toyah is amazing at what she does and is by far the best hairdresser I have ever had! She always takes the time to complete a full thorough consultation, and listens to every word, there’s no rushing, just time, time to make sure everything is perfect and I can’t tell you how much I value that time, particularly as my hair has a tendency to do its own thing.

My hair is always perfect! Thank you.

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Review

Peter little
9th Jun 2025
Team Member: FAYE
5.0
Appointment verified by Shortcuts Software

Fabulous
Outstanding

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Thank you T.J.

Anonymous
8th Jun 2025
Team Member: TJ
5.0

Excellent experience as always

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Blo Dry

Chrissie Stevens
8th Jun 2025
Team Member: Hollie
5.0
Appointment verified by Shortcuts Software

Fabulous as always, all set for holiday with a blo dry that will last me days! Thank you Hollie xx

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Fantastic

Janette Street
7th Jun 2025
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Hollie B is an amazing colourist, she is so professional, friendly and recommend her highly. Matt was my stylist and he continues to be amazing as always.

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Therapy

Eileen Stott
7th Jun 2025
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Great, as always. I love getting my hair cut in the relaxed and caring environment that you've created. Matt is interesting and great at cutting my hair and entertaining me at the same time. It is definitely therapeutic for me.

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Home dye job - Brand New Do

Rebecca
7th Jun 2025
5.0
Appointment verified by Shortcuts Software

Fantastic experience from start to finish,Holly was lovely & has given me a gorgeous funky hair style & colour is amazing, from my own hair dye disaster to gorgeous fresh style, trust the professionals always 😀

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Lovely Experience

Ann
6th Jun 2025
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Arabella did a fantastic style. My hair was transformed. It was shiny, perfectly finished and held its shape for days. Thank you Arabella. 😊

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Great hair!

Sally
6th Jun 2025
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

A fantastic hair cut and lovely all round great appointment.

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Great visit

James McHardy
6th Jun 2025
5.0

As always excellent service. Great haircut in a nice setting

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Great cut

Cathryn McCrink
6th Jun 2025
Team Member: TJ
5.0
Appointment verified by Shortcuts Software

Really great cut

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Micro needling facial

Ellie
5th Jun 2025
5.0

Chelene is amazing! So professional, fantastic at massage too

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Love My Hair- Thank you Hannah

Julie Chamley
4th Jun 2025
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

Thank you I love the colour and the cut I am so sorry I was late, hopefully there will be time for a blow dry next time. Hannah thank you for everything I am more than happy with what you do. Thank you so much for creating miracles

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Cut and blow dry

Katharine Butterfield
4th Jun 2025
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

As always a pleasant experience with a haircut I think is worth travelling a 150 miles trip!

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Good cut and colour

Lola
4th Jun 2025
Team Member: Holly
4.5
Appointment verified by Shortcuts Software

The stylist seemed confused and unsure of what they were doing but they produced a good result. The staff forgot to do a strand test when I went in for a allergy test. The reception staff were very welcoming and the hair washing was excellent. I'm not sure the new massage chairs were as effective.

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Beauty

Karen Riley
4th Jun 2025
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

I always enjoy coming to see Chloe, she always makes me feel great once I've had my eyebrows done and she is working wonders with my back and shoulder pain.

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Very happy

Clare Round
2nd Jun 2025
Team Member: Erin
5.0
Appointment verified by Shortcuts Software

I brought my daughter, Francesca, for her first ‘proper’ hair cut including a balayage. Erin was so patient, helpful and put my daughter at ease. The cut and colour were PERFECT. Thank you so much, Erin.

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Top class

Riding Diane
30th May 2025
Team Member: Erin
5.0
Appointment verified by Shortcuts Software

The best cut and blow from Graham as always, and super colour from Erin!
💇‍♀️

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