Jo & Cass Hair & Beauty Lancaster, Lancashire

Ruby is always very welcoming and friendly. She always discusses with me what I would like and advises me. For someone just starting out, her knowledge and skills are excellent and I’m sure will make an exceptional hair stylist. Thank you again Ruby

Holly T was amazing from start to finish. She listened to what I wanted but was also very wise with what she knew would suit me. I think this is the best haircut and colour I’ve ever had. So pleased. Thank you, Holly!

Helen Murray is the most talented hairstylist and I would highly recommend her.

Erin was lovely and friendly as always and really listens to what you want in our cut which results in the perfect style! She was also great with my daughter and made her feel Special.

I had a full set of highlights, toner and apparently a full cut.
Althoufh the colour was great, i paid for a senior styalist , who did my highlights, my toner was done by a trainee, i pursume as Jade was traching her as she went along. But the trainee washed my fpils out and aplied toner by herself, she felt unsure and even though she was nice i was uneasy wondering if she knew what she was doing ..Also i had the most tiniest trim on my fringe and a tiny trim on the back, i think, yet no diffrence to the eye and paid the exact same amount £135 ( which i didnt mind last time of AJ)as i did when i had a complete restyle by AJ. Leaving AJ last time i felt like id had a luxury expierence, a complete restyle, she used lux products to give my hair volume, Jade did not..she used a protective spray only, and the blow dry wasnt nice either no bounce, no shine and flicked hair at the back , sadly this time i left feeling ripped off a bit and not in the least bit glam...positives, i liked the colour..not worth 135qwid tho..my hair is baby fine and to my ears..that cut or restyle or whatever i paid for had i been told id have to pay that much id have 100% said no dont trim my fringe...gutted really, and didnt book in for my next visit had i been happy i would have definately done so, as i did when i left last time. Yeah sad really

I went yesterday for highlights and a trim with Erin, and I can say in full confidence I had the best experience I could’ve possibly asked for. With the brightness level I was wanting, typically damage/thinning would have occurred, however, Erin managed to keep the hair health and thickness the same as to how it was when I walked in. With a treatment too, the pricing was more than reasonable and the salon is beautiful! 10/10 experience thank you!

My first thoughts were “this is intimidating” because of all the fancy chandeliers and marble floors but after I sat down all the staff were sublime and made me feel extremely comfortable and safe.
Hair:✨✨✨✨✨
Experience:✨✨✨✨✨
Hot chocolate:✨✨✨✨✨✨✨
✨= a star
My hair dresser was Paige so I give great thanks! I owe her one for improving my hair majorly!!!!

Holly T was so polite and helpful. Best of all - she gave me a wonderful hair style - perfect for my curly hair. Can highly recommend!

A relaxed and friendly environment to have your hair done

I have had Ruby the junior stylost do my hair twice now and both times she has done it to a brilliant standard and exactly how I asked. I have come out of the Salon feeling confident and happy!

I was very happy with my cut and colour. Samantha is an excellent stylist: she was very responsive to my requests, focused and confident in her work and pleasant in her manner. This is my second appointment with her and I will be asking for her again.

Exceptional as always, I wouldn't go anywhere or go to anyone else ☺️

Hannah is always excellent. Remembers you each time. Excellent cur and advice.

Lovely appointment with Danielle and excellent results as usual.

Friendly staff, always a great service- thankyou

As always an absolute pleasure to visit Jo and Cass and be looked after so well by Lois and Amelia. Lois is always so professional and helpful.

Thank you so much to Holly for fitting me in after my stylist was poorly , love my hair, it’s just what I wanted xxx

I have been going to Jo & Cass Lancaster for while now and enjoy the ambiance every time.
My stylist Holly B is fabulous, she really understands my hair and never fails to listen to my requests and does my hair beautifully.
I woul recommend Holly and the salon to everyone, its even reasonably priced for a top City Salon.

Hannah did a great job with my short bob. I had some idea and she patiently explained what it may look like with my hair quality and style. Great advice and fab results!

I live in the Isle of Man but Erin has become my hairdresser in Lancaster when I travel.
She is so lovely, remembers my trips and I feel like she has been my hairdresser for ever
Fantastic service always x

This is my first time coming for a haircut. Amazing job! The stylist is so friendly and I got exactly what I want and had more trims even after the whole blow dry. She genuinely made efforts to bring my vision! Highly recommended

Great experience as usual. Staff friendly and professional.

Five star as always, I left my appointment to the last minute and Danielle was able to fit me in via a cancellation. She always advises what is right for my hair and I trust her judgement always

Erin made my son really comfortable, he usually doesn't talk to strangers and can be quite awkward but he made his plans for his hair known this time so thank you.

My hair is always so well cut but I also come for the experience and I feel it’s not quite the same at the moment. I would like a little more time spent on the wash and to be asked if I want a conditioner and I enjoy a head massage. Also just a slower pace with the cutting too I feel it’s all such a rush and want to feel the hairdresser is not just about the client having a hair cut and quickly out of the salon.
I certainly recommend the quality of cut though.

Always well looked after and an amazing up to date cut and blow dry

Cut & Blow with Graham was as always very relaxing, Graham knows my hair so I trust him so I just sit and relax.
Very relaxing head massage.

Great colour and cut as always!

Wonderful experience. Really looked after me from reception to Yana and then Rachel. I had a broken rib at the time and everyone made sure I was comfortable. What a wonderful team , very impressed.

Paige has again given me an excellent experience. Providing advice and giving me the type of style I wanted. As well as being extremely pleasant!!

I enjoyed my experience at Jo & Cass, very friendly staff as soon as you enter. My haircut is just what I wanted and advice was given about colouring my hair next time. It was lovely to sit and chat to a very friendly, enthusiastic hair stylist. Thank you x

Had my hair cut by Graham,and colour by Holly,Graham the owner has been doing my hair for many years,and Holly is very good also.You are always looked after by all the staff soon has you step into the salon!

Always a fantastic treat to have my hair cut and tinted with Hayley, an amazing talented hair stylist. So many comments on how lovely my hair looks. Thank you Hayley.

Lovely cut by Rachael, precision . 2 X hot chocolates( warm) just drinkable. Was offered another...

Great first experience at Jo and Cass Lancaster yesterday. I was going for a colour change but felt in safe hands with Toyah. Receptionist also very warm and welcoming. Salon was lovely, my only upgrade would be to provide a better treat with the coffee.

This was the first time I’ve been in a salon for a number of years since developing scalp psoriasis and i was feeling really anxious. Kitty the stylist made me feel very relaxed throughout the consultation and my anxiety soon settled. Absolutely thrilled with the end result and can’t wait to book in again. Kitty was such a lovely, friendly young lady who couldn’t do enough to make sure my salon experience was a pleasant one, from regularly checking on me to make sure my scalp felt ok to asking if I needed anything .i can’t wait to book in with kitty again .

When I booked in with kitty for a full head colour ,wash and blow dry, kitty was aware of how anxious I was feeling due to not being in a salon for a number of years since starting with scalp psoriasis. From beginning to end kitty made sure I was happy with the consultation and made to feel relaxed and very pampered. The end result was gorgeous , very happy with everything and I can’t wait to book in again with the lovely ,professional , polite young lady.

Amazing as always Vicky looks after me and always attentive wouldn’t go anywhere else xxx trainees are good also and willing to learn and friendly

Lovely cut and colour as usual, never dissapointed, thankyou Hayleigh as usual my hair is perfect. Thank you also for letting our dogs come too!!! Great service see you in 6 weeks. X

Excellent cut and blow dry by Lois as always! I went to her wanting something different to normal and she worked her magic to give me exactly what I wanted. The whole Jo & Cass experience is brilliant from start to finish and I always leave feeling happy. Thank you!

What a lovely salon. All staff are very welcoming and kind.
Very professional advice, friendly stylist. I’ll definitely be going back!!

Excellent Service as always.

I always enjoy coming as Samantha is such a lovely person

So happy with the care and attention given by the stylist who went out of her way to make sure I was happy with my cut and colour.
Excellent service.

Ellie is so lovely . Always very welcoming . She listened to what I want doing . And always does it exactly how I want my hair cutting ..

Lovely atmosphere in the salon today , happy vibrant staff very attentive and relaxing experience which is what you need after a busy week at work.

Lovely atmosphere in the salon today , happy vibrant staff very attentive and relaxing experience which is what you need after a busy week at work.

My stylist was Ruby. I was impressed with her professional approach, excellent knowledge of products and she was a joy to talk to. I’m looking forward to my next appointment.

From the moment I met my junior stylist Ruby, I knew it was going to be a great hair styling experience. Ruby is very professional, exemplary knowledge of latest products & a pleasure to talk to.

As always a great experience Matthew is a great hairdresser and better person.