Try for Free

Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

Read more...

Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.90
800 verified reviews
Service
Value
Result
Cleanliness
Atmosphere
Filter by rating

Highlights

Karen McNaught
25th Feb 2024
Stylist: Hollie
5.0
Appointment verified by Shortcuts Software

Great as always.
Knows what I like to be done.

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Marcela
25th Feb 2024
Stylist: Erin
5.0
Appointment verified by Shortcuts Software

Very pleased with not only my haircut but with my daughter’s haircut. Loved how the salon had a children section as well, my little girl was so happy. It was also our first time coming to this salon and will be coming again for our next one!

Service
Value
Result
Cleanliness
Atmosphere

Hair 22nd feb

Tracy townson
25th Feb 2024
Stylist: LIAM
5.0
Appointment verified by Shortcuts Software

Liam is always polite respectful and makes going to salon such a treat. Always trying his best to get me in when I need appointment.
A young apprentice washed and dried my hair today I think her name was Charlotte she was 16 years old, her customer service skills were absolutely amazing she sold me a treatment which is the first time in a long time I've had this happen in my opinion this should happen at every appointment one it's good for the hair and boosts income for the business maybe offer an incentive to the young ones. Charlotte blew me away with her whole attitude and she constantly engaged in conversation
Lucy did my colour and was again was very professional and engaged with me at every opportunity.
The best salon experience in a long time xx

Service
Value
Result
Cleanliness
Atmosphere

Fantastic

Ellen Quitman
24th Feb 2024
Stylist: MOLLY
5.0
Appointment verified by Shortcuts Software

Lovely experience, really pleased with my cut and style, thank you!

Service
Value
Result
Cleanliness
Atmosphere

being in the salon and the receptionist was very kind to

Anonymous
24th Feb 2024
5.0

Loved it

Service
Value
Result
Cleanliness
Atmosphere

Graham cass

Anonymous
23rd Feb 2024
5.0

Graham is the sexiest man alive!

Service
Value
Result
Cleanliness
Atmosphere

So, so happy!

Millie
23rd Feb 2024
Stylist: MIA
5.0
Appointment verified by Shortcuts Software

I came in with the most botched-job haircut and grown out roots, with my blonde having gone a little brassy as well. I planned to save a bit of money by just getting the roots touched up with full head highlights, and not get a cut. But as soon as I sat down in the chair, I had so much trust in Mia to do an amazing job - she was full of knowledge and immediately had suggestions and ideas that really gave me confidence in her.

I ended up going for a balayage instead, and letting her have a go at somewhat fixing the hack cut. She genuinely did an incredible job, I honestly left feeling like a new person with my confidence back.

The balayage was more expensive than the highlights, but I'm so happy with how it came out - Mia suggested it after I mentioned I liked to keep my hair as low maintenance as possible, and I'm so glad! It looks so much cleaner than before, and the blonde toner she picked out is just perfect. The way she made the haircut actually look so much cuter blows my mind, I literally laughed and went "how did you do that so easily?". She made sure I was okay with everything she did before she did it, and even though she made loads of suggestions, she made sure I got the final say on what I wanted.

All the staff were so friendly and had the cutest outfits! The shop has a really fancy yet relaxing vibe, it was a nice place to chill whilst my foils were in. I was offered a hot drink, I went with soya milk hot chocolate and it was lovely. Also, one of the most comfortable wash basin experiences even though I was there for a while with the toner sat in - usually my neck is in so much pain, but it wasn't something I noticed here.

Overall such a good experience after previously being scared off from letting stylists near my hair. Will definitely be coming back again, even if it is on the higher end price-wise, as I know I'll be leaving with hair that makes me feel amazing!

Service
Value
Result
Cleanliness
Atmosphere

Haircut

Andrea Bookless
23rd Feb 2024
Stylist: MATHEW
5.0
Appointment verified by Shortcuts Software

Lovely as always

Service
Value
Result
Cleanliness
Atmosphere

Highlights, cut and finish

Amanda Corry
23rd Feb 2024
Stylist: HELEN
5.0

Thrilled with the colour, the cut and the fabulous finish.

Service
Value
Result
Cleanliness
Atmosphere

Hair - colour cut & restyle

Ruth Rowlands
23rd Feb 2024
Stylist: VICKY
5.0
Appointment verified by Shortcuts Software

Excellent, friendly, professional service. Very enjoyable experience

Service
Value
Result
Cleanliness
Atmosphere

Awesome

Kevin
22nd Feb 2024
5.0

I have been a customer of Lyndsey for a very long time. She is a great a stylist and a joy to talk with

Service
Value
Result
Cleanliness
Atmosphere

Amazing!!

Anonymous
22nd Feb 2024
5.0

Came in for a full head of highlights and a cut, and that is exactly what I got! Chelsea knew what I needed and just went for it. I am in love with my hair and can’t believe how different it is ❤️

Service
Value
Result
Cleanliness
Atmosphere

Winter Warmer

Elizabeth Jones
22nd Feb 2024
Stylist: Ruby beauty
4.5
Appointment verified by Shortcuts Software

It was Amazing, the best massage I have ever had. It was smooth and relaxing with just the right amount of pressure.

Service
Value
Result
Cleanliness
Atmosphere

New hair style

Sophie
21st Feb 2024
Stylist: Holly
5.0
Appointment verified by Shortcuts Software

Absolutely amazing. I went in for a full restyle but was unsure what I wanted. She advised me of options and showed me how it would look throughout the process. Furthermore she showed me how to style it myself. I couldn’t be happier with the cut.

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Barbara Cook
21st Feb 2024
Stylist: PAIGE
5.0
Appointment verified by Shortcuts Software

As always excellent, friendly service from everyone. Paige listens to my ideas and advises professionally. I totally trust her judgement.

Service
Value
Result
Cleanliness
Atmosphere

Colour & Style

Ally Chapman
18th Feb 2024
Stylist: MATHEW
5.0

Colour with Hollie and style with Matthew. Always excellent experience .

Service
Value
Result
Cleanliness
Atmosphere

Fabulous nails

Andi
18th Feb 2024
Stylist: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Ruby is such an amazing artist and I loved every second of our conversation and her passion and perfectionism in doing my nails- I adore them!

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Ingrid Eglese
17th Feb 2024
Stylist: MATHEW
4.5
Appointment verified by Shortcuts Software

Brilliant cut from Matthew as always. Very helpful advice on hair condition.
Shampoo girl, I think a head massage ought to be longer than 20 seconds???? Only downside.

Service
Value
Result
Cleanliness
Atmosphere

Great!

Fiona
16th Feb 2024
Stylist: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Great cut, great chat, thanks!

Service
Value
Result
Cleanliness
Atmosphere

Hair cut wash and style

Maria Howard Cerys Mayers
16th Feb 2024
5.0
Appointment verified by Shortcuts Software

Yes my daughter injoyed having her hair washed cut and styled daughter was really pleased with the result and said how soft her hair was . Well until a bully tipped pop all over her head yesterday teatime . Ruined it .

Service
Value
Result
Cleanliness
Atmosphere

Tint n shimmer

Anne Krauss
15th Feb 2024
Stylist: NATALIE
5.0
Appointment verified by Shortcuts Software

It was a real treat!

Service
Value
Result
Cleanliness
Atmosphere

Tint n shimmer

Anne Krauss
15th Feb 2024
Stylist: NATALIE
5.0
Appointment verified by Shortcuts Software

It was a real treat!

Service
Value
Result
Cleanliness
Atmosphere

Excellent cut and colour

Emma
15th Feb 2024
Stylist: NATALIE
5.0
Appointment verified by Shortcuts Software

As always, an excellent cut and colour from Natalie. Natalie is great at asking what you want at each stage and taking the time to listen. I would highly recommend!

Service
Value
Result
Cleanliness
Atmosphere

Hair cut

Margaret Boulton
15th Feb 2024
Stylist: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always enjoy chatting to Lyndsey. She cuts my hair really well. Knows exactly what I want.

Service
Value
Result
Cleanliness
Atmosphere

Graham Cass

Anonymous
14th Feb 2024
4.5

I think graham is the sexiest stylist ever xx

Service
Value
Result
Cleanliness
Atmosphere

Cut and blow Jade

Steph Holding
11th Feb 2024
5.0

Excellent

Service
Value
Result
Cleanliness
Atmosphere

Cut and regrowth

Janette Street
11th Feb 2024
Stylist: MATHEW
5.0
Appointment verified by Shortcuts Software

As always a brilliant cut and fantastic service. First time with Hollie B for colour but she was amazing.

Service
Value
Result
Cleanliness
Atmosphere

Fab!

Louise Hesketh
10th Feb 2024
Stylist: NATALIE
5.0
Appointment verified by Shortcuts Software

Also Holly- not sure which one. Both understood exactly what I wanted! Really good colour advice ( transitioning to grey) and great cut, I will be back!

Service
Value
Result
Cleanliness
Atmosphere

Just what I needed

Lucy
10th Feb 2024
Stylist: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Lovely massage and facial. I have already booked my next one. Ruby was friendly and professional.
In the sitting area there are signs of damp and water damage on the wall which were very noticeable, but the treatment room was nice.

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience

Linda
8th Feb 2024
Stylist: ALFIE
5.0
Appointment verified by Shortcuts Software

I felt totally out of my comfort zone going to a salon (after 10 years) for highlights, colour and restyle. I am so glad I did. Alfie made me feel so relaxed and has transformed my hair, amazing job and I couldn't be happier thank you! The salon is lovely and all staff were friendly and welcoming. Great experience

Service
Value
Result
Cleanliness
Atmosphere

Nails wonderful

Louise M Robinson
8th Feb 2024
5.0
Appointment verified by Shortcuts Software

Had my shellac finger nails done with Yana & Maggie.
Best designer shellac in the whole of the area.
Couldn't recommend highly enough.
Definitely 💯%.

Service
Value
Result
Cleanliness
Atmosphere

Mrs

Erica Tarney
8th Feb 2024
Stylist: PAIGE
5.0
Appointment verified by Shortcuts Software

Brilliant!

Service
Value
Result
Cleanliness
Atmosphere

Pedicure

Joan Nixon
6th Feb 2024
Stylist: Chloe beauty
5.0
Appointment verified by Shortcuts Software

As always Chloe did a fantastic pedicure.
She was as also cheerful and chatty and I had a nice experience.

Service
Value
Result
Cleanliness
Atmosphere

Perfect colour

Diane
6th Feb 2024
Stylist: HANNAH
5.0
Appointment verified by Shortcuts Software

Always trust Hannah to do whatever is needed. Never disappointed.

Service
Value
Result
Cleanliness
Atmosphere

Half head highlights.

Anonymous
4th Feb 2024
5.0

Very professional and polite. Very informative.

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Claire
4th Feb 2024
Stylist: HELEN
5.0
Appointment verified by Shortcuts Software

Friendly staff from the moment I arrived. The young man on reception was very polite and kind. Everything was explained to me, I was offered a hot drink ( hot choc is fab) My stylist was very professional and definitely knew what she was doing. Thank you so much

Service
Value
Result
Cleanliness
Atmosphere

Precision cutting and colour.

Linda J
4th Feb 2024
Stylist: DAVID
5.0
Appointment verified by Shortcuts Software

Excellent, as always

Service
Value
Result
Cleanliness
Atmosphere

Cut and blowdry

Jennifer Leach
3rd Feb 2024
Stylist: DAVID
5.0
Appointment verified by Shortcuts Software

Enjoyed my visit. An excellent cut, as always.

Service
Value
Result
Cleanliness
Atmosphere

Visit

Anonymous
3rd Feb 2024
5.0

Seen by Graham, excellent as usual

Service
Value
Result
Cleanliness
Atmosphere

Cut & blow

Kath tennant
2nd Feb 2024
Stylist: DANIELLE
5.0
Appointment verified by Shortcuts Software

Excellent service by all staff, from reception , passing other stylist, staff that made me a coffee, Danielle is lovely, very chatty, I always feel comfortable with her and always get the best advice about style & colour

Service
Value
Result
Cleanliness
Atmosphere

Impressive

Di Mcdevitt
2nd Feb 2024
Stylist: Chelsea
5.0
Appointment verified by Shortcuts Software

Sincerely delighted with my hair chop - thanks very much! X

Service
Value
Result
Cleanliness
Atmosphere

Great cut

Brenda Haines
1st Feb 2024
Stylist: NATALIE
5.0
Appointment verified by Shortcuts Software

I found Natalie to be very helpful and listened to what I needed. She was very easy to talk to and made me feel important I will be seeing her again

Service
Value
Result
Cleanliness
Atmosphere

Great cut!

Anonymous
31st Jan 2024
5.0

T Jay always does a brilliant style
Always trust her.

Service
Value
Result
Cleanliness
Atmosphere

brow wax review

imogen barker
31st Jan 2024
Stylist: Ruby beauty
5.0
Appointment verified by Shortcuts Software

incredible as always , my brows look nice and neat again ! x

Service
Value
Result
Cleanliness
Atmosphere

Fabulous

Riding Diane
29th Jan 2024
Stylist: MOLLY
5.0
Appointment verified by Shortcuts Software

Graham & Molly B- what a great team! Love my cut & the colour!!
Thankyou- can’t recommend you enough
X

Service
Value
Result
Cleanliness
Atmosphere

Lovely Haircut

Kezia
27th Jan 2024
Stylist: Erin
5.0
Appointment verified by Shortcuts Software

Thank you to Erin for the friendly and professional haircut and for chatting through what I wanted with me 😊

Service
Value
Result
Cleanliness
Atmosphere

Beauty

Karen Riley
27th Jan 2024
Stylist: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Love coming to see Chloe very relaxing experience

Service
Value
Result
Cleanliness
Atmosphere

Love my trips to Jo & Cass 🤍

Rachel
26th Jan 2024
Stylist: Lois
5.0

I really love coming to Jo & Cass as I’m always well looked after. Lois is always amazing. Thank youuuu ☺️🤍

Service
Value
Result
Cleanliness
Atmosphere

Hair

Karen Riley
25th Jan 2024
Stylist: PAIGE
5.0
Appointment verified by Shortcuts Software

Thoroughly enjoyed my time in the salon yesterday such a friendly and relaxing experience as always

Service
Value
Result
Cleanliness
Atmosphere

Excellent experience with Jade as usual

Jane Dunning-Lewis
25th Jan 2024
5.0
Appointment verified by Shortcuts Software

Been coming to Jade Marie Hemings for years and trust her to style my hair. Enjoy a catch up every time I come in

Service
Value
Result
Cleanliness
Atmosphere