Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,456 verified reviews
Service
Value
Result
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Atmosphere
Filter by rating

Always made to feel welcome

Diane McMullen-Hall
30th Jul 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Love going to Mathew, he’s so friendly and knowledgeable. He also knows what I like and want. Where now I say do what you like, as that’s how much trust and confidence I have in him.

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Great haircut and style

Jennifer Thompson
29th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Great haircut . I went in with no clear idea what I wanted and ended up with a great cut and style.

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Value
Result
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Atmosphere

Hair up

Tracey Harkin
29th Jul 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Had my hair up done by Alfie. Glass of Prosecco on arrival and made to feel comfortable in a friendly atmosphere. Alfie did exactly what I asked for and i left feeling extremely happy. Had compliments on my hair all night. Wonderful hairdresser! Highly recommend!

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Brilliant!

Jan
29th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Holly is fantastic. Warm and friendly - takes time to explain how she’ll achieve your look and always does exactly what you ask for.

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Value
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Fabulous

Riding Diane
28th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Great conversationalist, and fab colour stylist !!! She just knows!!
Graham was also fabulous as always- lovely cut and blow - An all round great experience ??❤️❤️

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Excellent as always

Susan
28th Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Lucy coloured my hair and Lyndsey cut it. Lovely experience, always made to feel special and the end result was great! Staff are always friendly and polite, wouldn’t go anywhere else x

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carly was excellent

hazel judge
28th Jul 2023
4.5
Appointment verified by Shortcuts Software

Carly was fantastic, reassuring and very professional to a very nervous first timer for hair colour

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Value
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Always awesome

Anonymous
28th Jul 2023
5.0

Second time Liam has done my daughters hair. Great experience, really enjoyable, excellent haircut and great hair advice. Thank you!

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Value
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Erin Storey

Natalie Green
27th Jul 2023
4.5
Appointment verified by Shortcuts Software

I can not fault Erin. I came in for the Kerastraight treatment. She took ownership and treated me professionally

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Value
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Great service!

Catherine Eastham
27th Jul 2023
Team Member: DEANNA
5.0
Appointment verified by Shortcuts Software

Excellent service as always from Deanna!
Thank you ?

Shaleen in Beauty excellent too!

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Value
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Mrs

Carly tyson
27th Jul 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic service from start to finish. Friendly, and did a fantastic job. Thanks so much.

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Value
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Great job

Kay
26th Jul 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Came in with long scraggy hair walked out with a lovely cut and colour
Thank Liam you did a fantastic job

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Value
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Review for kids haircut

Rebecca Knowles
23rd Jul 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen was amazing as always,
So good with my children who both found the whole experience so exciting!

Service
Value
Result
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Atmosphere

Excellent

Wahid
23rd Jul 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Matthew is very knowledgeable stylist and his attention to detail is excellent. Matthew is also a very good people's person so the full experience is very good. Will definitely recommend to others

Service
Value
Result
Cleanliness
Atmosphere

Half head highlights

Gill
23rd Jul 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

Love Vicky she is amazing

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Value
Result
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Atmosphere

Fantastic experience

Gail
23rd Jul 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Best hairdresser ever

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Value
Result
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Atmosphere

Nails

Claire Hayes
22nd Jul 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Great service, very friendly from the moment I walked into the Salon. Staff so kind and attentive. I definitely recommend this Salon.

Service
Value
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Shellac colour

Rochelle Hough
22nd Jul 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Fab service as always, matched my toes and finger nails perfectly.

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Value
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I’m always. Happy

Alf whiteside
22nd Jul 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Happy once again

Service
Value
Result
Cleanliness
Atmosphere

Helen’s highlights

Glenda
22nd Jul 2023
Team Member: HELEN
4.5
Appointment verified by Shortcuts Software

Helen listens and makes sure the colour is the one you want. And she is so friendly too!

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Value
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Happy customer

Dawn Singleton
21st Jul 2023
Team Member: Rachel
5.0
Appointment verified by Shortcuts Software

Really happy with my hair cut by Rachel. This was my first visit and I couldn't be happier. Rachel listened to me about my hair concerns and cut my hair accordingly. I'm generally to please! Couldn't recommend highly enough.

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Value
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New updated hair cut!

Rosanne Sagar
21st Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Enjoyed my first visit to Jo and Cass for a long while.
Lyndsey gave excellent advice on the type of hair cut I needed and has cut it expertly.

Service
Value
Result
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Atmosphere

Just a trim

Kevin
20th Jul 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

As always great hair cut and styling. Everything just so easy walk haircut and walk out. Lyndsey bright and cheerful as ever

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Value
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Great experience

Sue Baxter
16th Jul 2023
Team Member: MIA
5.0
Appointment verified by Shortcuts Software

Mia coloured my hair and she was friendly and my colour turned out just as I wanted. Graham cut my hair and he was brilliant and friendly. I loved the atmospheric feel of the salon.

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Value
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Looked after

Julie Adams
16th Jul 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Claire always gives 100% she makes sure that she goes through everything before she starts my colour cut and treatments , she makes sure I am comfortable and makes me fee like I have had a treat which is what visited the salon is all about. I always come home happy with my hair results and relaxed.

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Always a great experience

Kathy Beaton
15th Jul 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had my hair put up for.a day at the races. Danielle knows exactly what she’s doing and my hair stayed pristine the whole day and night and looked fab. Thanks Danielle xx

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My salon experience

Karen
15th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Always a good experience, well looked after and always feel welcomed

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Review

Julie Isherwood
15th Jul 2023
Team Member: NATALIE
4.0
Appointment verified by Shortcuts Software

Great. Color was what I wanted and chatty.

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Value
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Response from Jo & Cass - Lancaster

Thanks for your kind reviews ,
We do have quite rooms one downstairs and a small one above the main floor , if it ever get’s noisy again we l would love the opportunity to move you
Thanks again for filling out this form

Haircut

Joanne
14th Jul 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

She always friendly she always knows what l want done we have a good catchup

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Value
Result
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Fantastic experience as usual

Carol Ann Hall
14th Jul 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

Another great hair cut with Molly today. The salon was clean and tidy. Molly is always lovely to chat to and is very knowledgeable. I am very pleased with my hair style.

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Joanne McMahon
14th Jul 2023
Team Member: Nicola beauty
5.0
Appointment verified by Shortcuts Software

Totally chilled, really friendly & very skilful.

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Value
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Delighted!

Sue
14th Jul 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

Samantha was lovely and very knowledgable. She was kind and patient and very keen for me to have the exact result I wanted. Delighted!

Service
Value
Result
Cleanliness
Atmosphere

Cut & blowdry

Sarah Henderson
14th Jul 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

I loved the service and friendly chats with Hannah and thoroughly enjoyed my experience in Jo & Cass' hair salon.

Service
Value
Result
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Atmosphere

Caci booster

Sarah Christopherson
13th Jul 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Excellent treatment

Service
Value
Result
Cleanliness
Atmosphere

Root colour and Blow dry

Angela Mercer
13th Jul 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Was very happy with my hair. Holly always gives out good advice and knows how I like my hair. She is brilliant!

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Value
Result
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Atmosphere

Awesome!

Nicola
13th Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Super grateful for my consultation and hair cut with David. I went on recommendation, and now I can not recommend him highly enough. He totally got me, and my style, and made me feel like a million dollars! He’s my go-to stylist now, and I’m so glad I found him. Thank you, David!

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Thanks

Diane Armstrong
13th Jul 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Thanks to Ruby for my pedicure. A skilled practitioner who put me at ease. An excellent listener. A therapeutic experience.

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Value
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Atmosphere

Great Experience

Emma Smith
12th Jul 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

A brilliant experience from start to finish, all the staff were polite and welcoming and the salon was inviting. Matthew is a great stylist, he listened to what I wanted and made great suggestions which I trusted and resulted in a beautiful style and cut, this was my first visit to the salon in Lancaster and I will definitely be returning. Thank you :)

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Amazing colour

Jane
12th Jul 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

Becca did an incredible job - best highlights I have had. I will be coming back from London to see Becca for my hair!! Highly recommend Becca she is awesome!

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Value
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Amazing colour

Jane
12th Jul 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

Becca did an incredible job - best highlights I have had. I will be coming back from London to see Becca for my hair!! Highly recommend Becca she is awesome!

Service
Value
Result
Cleanliness
Atmosphere

Precision cutting

Linda J
9th Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Always a perfect cut.

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Value
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Atmosphere

Summer Bliss!

Sharyn Farrar
9th Jul 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Once again such a warm welcome at reception…it was so nice to see Hannah before she became Mrs. Hartley! She’s got this I can tell…they’re going to have such a special day. Anyway, onto my hair. Wow just wow!! I love my fringe and taper….what an amazing job and the straightness of my hair - turned so many heads walking through town!! (In a good way ofcourse). My Amazing roots and the shimmers she did last time stand out even more. I just love the magic Hannah creates - she is always so kind and patient. thank you so much - my hair is my crowning glory!
My hair was washed by Erin and that head massage didn’t disappoint - it was so lovely. She knows the right amount of pressure and water temperature….she always asks if it’s alright - she’s brilliant! Her customer service and care is way above, always welcoming and so kind. I felt pampered.
See you next time xox

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Full colour and cut

Claire Hayes
9th Jul 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Stylist was very professional and made me feel relaxed. She was very Kind and helpful. The apprentice that helped her (Sienna) was very good, she brought me a drink and gave me an amazing head massage. I have re booked in as I really enjoyed the service given.

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Styled by David

Elaine Sweetland
9th Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Really pleased with my hair and colour.

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Value
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Thank you

Linda Abbey
8th Jul 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

I want thank Yoyah and Holly for there love and understanding when I visited the salon

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Value
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Great haircut

Mary
8th Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Obviously a very experienced hairdresser - did an excellent and stylish cut. I'll definitely have my hair done by David again.

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5*

Anonymous
7th Jul 2023
5.0

Brilliant experience with Vicky. Lovely person and I love my cut and colour

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A relaxing salon experience.

Liz Titterington
7th Jul 2023
Team Member: VICKY
5.0
Appointment verified by Shortcuts Software

From the moment I walked into the salon until I left, everyone was so friendly and helpful.
Vicky is amazing. Nothing is too much trouble.
An appointment with Jo and Cass is always a day to look forward to.

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Value
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Fabulous

Wendy Thompson
7th Jul 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Had a cut and blow dry with Hannah w/o is as always the perfectionist - she gave me the style I wanted - checked it over and made adjustments until she was happy with it - I was over the moon - just what I wanted

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Value
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Atmosphere

Hair colour and cut

Paula Lambert
7th Jul 2023
Team Member: NATALIE
5.0

Excellent

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