Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,456 verified reviews
Service
Value
Result
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Atmosphere
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Review

Laura Sowerby
3rd Sep 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Hannah as always was brilliant.

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Value
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Perfection

J Drinkwater
3rd Sep 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Ruby tamed and tinted my eyebrows to perfection

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Value
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Colour and cut

Kerry
2nd Sep 2023
Team Member: MIA
5.0

By admission I am an extremely fussy client. Mia listens to what I want and achieves it every single time. A talented, polite young hairdresser and an asset to the J&C team.

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Top class hairdresser

Victoria O’Farrell
2nd Sep 2023
5.0
Appointment verified by Shortcuts Software

My hairdresser’s name is not listed above. She is Chelsea Bolton.
I had a very positive experience; warm welcome from all staff. Chelsea really listened to what I wanted, she spoke through options and gave advice that allowed me to make my own decisions about my colour choices.
My cut was efficient and she styled my hair using quality products.
All in all a great treatment. I have already booked my next appointment.

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Excellent

Helen
2nd Sep 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Always a wonderful experience from start to finish

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Value
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Love my stylist but the salon needs to improve

Fions
1st Sep 2023
Team Member: MOLLY
4.0
Appointment verified by Shortcuts Software

Fantastic hair cut. The but is because of the use of disposable towels and no towel turban style as you walk from sink to chair. If Molly wasn’t so good I really would not use this salon.

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Excellent

Jo Goody
31st Aug 2023
Team Member: LIAM
4.5

As ever Liam was careful, creative and kind taking care of all our needs giving my son a great haircut.

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Great cut

Alison
31st Aug 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Good advice and a brilliant cut and blow dry. Recieved compliments ?

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Value
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Amazing quality

Evie B
31st Aug 2023
Team Member: SAMANTHA
5.0
Appointment verified by Shortcuts Software

My daughters first time at the salon. She felt so special and listened to. Her hair has never looked so good ! Thanks Sam x

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Amazing as always

Belinda Bridges
30th Aug 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Transformed my hair, 1000% recommend

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Value
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Great Stylist

Sue B
28th Aug 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

It was my first time at J&C. The hairdresser I chose was off sick and I was asked if I wanted to change to Alfie which I said yes. When I arrived I was shown to a chair in front of a mirror and was told Alfie will not be long. I was offered a drink. 10 minutes passed and still no sign, at 20 minutes I was going to get up and leave but then Alfie arrived. He apologised for being late, he had not realised he had an appointment at 10 as it was a last minute arrangement. Alfie was lovely (even when a bit rushed and unorganised ?) everyone has commented on my hairstyle. Would definitely recommend Alfie as a great stylist (even with someone else’s scissors!!!) Thankyou Alfie, I will be back ?

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Hair Colour Experience Superb

Margaret Owen
28th Aug 2023
Team Member: DANIELLE
5.0

As usual Danielle does a superb and skilful hair colour for me. I definitely recommend her.

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Cut and Colour

Fliss Dixon
27th Aug 2023
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

I love Lois, she’s so helpful and does such a great job!

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Value
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Eyes and nails

Alexis
24th Aug 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Ruby did a fabulous job on sorting out the type of manicure I wanted and then ensuring I was happy with the choice and colour. She did a great job on my eyes too. Thank you

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Lovely facial

Julie
24th Aug 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

I had never had a facial before and it was absolutely lovely. Ruby explained everything and was v professional and used gorgeous products to make my skin feel amazing. It was v relaxing too. I would highly recommend.

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Hair cut

Margaret Boulton
24th Aug 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

I enjoy my experience in the salon. Staff very friendly. Could you bring back the loyalty cards please?

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Toyahs amazing hair cut &colour

Rachelle Kerr
23rd Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Toyah has restored my faith in hairdressers,she does an amazing job and makes me feel like a new woman ?? xx
The Jo and cass experience is amazing all the the staff and surroundings are top quality!!
From the hair wash to the coffee ☕️
Always coming away feeling revitalised with a spring in my step.
Even other staff members (Alfie )
Taking an interest in my hair and just generally "caring".
Overall an A* experience-keep doing what your doing.Thank you ❤️

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Haircut

Erica Tarney
23rd Aug 2023
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Brilliant hair cut.
Good advice on colours too.

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Brilliant

Heather fowler
23rd Aug 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Haircut by Liam was really good. My hair style is an asymmetrical undercut, which can be tricky to maintain as I like it. Liam did a great job and improved it beyond how I usually have it. Really happy, very professional.

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Outstanding

Laura
22nd Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Absolutely amazing service I love my new hair! Can’t wait to return!

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Blow dry

Licia
21st Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Such a lovely person, very kind & considerate.

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Amazing!

Sharyn Farrar
20th Aug 2023
Team Member: HANNAH
5.0

Another amazing salon experience from Mrs. Hartley and Erin. I am so so pleased with my colour and cut. Expert work from Hannah - she cut my hair to perfection and we went a shade lighter on my roots and it looks beautiful. The true test of a cut is being able to replicate what Hannah does - and it worked - looked fabulous!

I really appreciate having Erin to wash my hair. She’s now qualified - congratulations! I love how Erin knows the right temperature of the water, the right pressure and always cares about my comfort. That head message is very relaxing - she has healing hands for sure. Thank Erin and congratulations again.

I bought a shampoo and conditioner from my favourite range and got a free gift. In the free gift Hannah recommended a certain shampoo - and I love it! Wow! Will be purchasing this next!

Thank you so much to both of you - have a lovely weekend
Love
Sharyn xox

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Excellent colour by Toyah

Karen
20th Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Fantastic natural full head highlights, super quick, super fine, , love it :)

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Excellent as always

Kim
20th Aug 2023
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

I usually have 'painted on' bleach blonde but wanted a change to something more blended and natural for grow out. I wasn't sure if we could do that today.
Not only did Lois find the time, she did a fantastic job, as always! I absolutely love the new colour and look forward to seeing how it changes over time.

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Great time

Brenda Haines
19th Aug 2023
Team Member: ELLIE
5.0
Appointment verified by Shortcuts Software

Ellie talked me through my cut every step of the way. She was fun chatty and made me feel welcomed

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Superb as always!!

Heather
19th Aug 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helens always friendly, helpful and accommodating and does my hair perfectly!! Thank you!

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Child friendly salon

Katherine wheatman
16th Aug 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

We always love coming for our family haircuts Molly Holly and the girls are always amazing with our children. It’s a real experience for them. They feel comfortable in the environment and love being treated to films and hot chocolates in the children’s room. The children see it as a day out and always look forward to visiting the Salon. We can’t wait to come back and see you all

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Lovely brow shape and tint

Anonymous
16th Aug 2023
5.0

Great shape and tint. Good chat too. Took care with colour to match sides and hair.. Prompt.

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Salon Visit

Anonymous
15th Aug 2023
Team Member: SAMANTHA
5.0

Samantha is always friendly and bubbly. She can’t do enough to help you feel at ease.

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Highlights

Jade Slater
14th Aug 2023
Team Member: ALFIE
4.5

Really nice and did a great job i love it

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Excellent service

Janette Street
13th Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Toyah knows my hair so well and always understands my needs. She is friendly and welcoming I love my visit. She is also very careful applying my colour which I really appreciate. Just brilliant

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Value
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Fascial

Clare Nolan-Barnes
12th Aug 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Always fantastic experience with Chelene she is very professional and I always feel relaxed as I trust her advice thank you

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My husband & I having haircuts

Marjorie Pitcher
12th Aug 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Fantastic as always, all staff are friendly & helpful,

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Value
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Best Hairdresser in Town

Eloise Castagnini
11th Aug 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Always brilliant professional advice. Takes true care of your hair needs and understands what I need vs what I want! Stunning results every time. Wouldn’t go to anyone else

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Excellent as always

Helen Ballard
11th Aug 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Visiting Lyndsey is like visiting an old friend. She did an excellent job as always.

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Value
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Haircut

Bindhya Chethan Kumar
10th Aug 2023
Team Member: LIAM
5.0

I love my haircut and I had a pleasant experience. Thank you.

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Fabulous hair

Sarah
10th Aug 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Had a lovely lovely time as usual! Danielle gave me great advice and thoroughly looked after me. She’s so kin and friendly and I really look forward to seeing her! I always come away with gorgeous hair and feeling so much better about myself!

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Hair Salin Visit

Chrissie Stevens
10th Aug 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Great visit, always lovely having my colour done with Clare Benson. I’m so very pleased with it always looks fab. Always a treat to come to Jo and Cass everyone is so friendly and lively. Thank You Clare

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Hair

Amanda Sinker
10th Aug 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Always a pleasure

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Perfect colour

Diane
8th Aug 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Love my visits.
Hannah is friendly and kind and listens to my ideas about colour etc.
Totally trust her to advise and suggest new ideas.

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Value
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Hair cut and colour

Helen Mason Smith
8th Aug 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Total did my colour and it was perfect and Danielle cut and styled it! I was absolutely delighted with it , will try not to leave it so long next time!

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Gorgeous updo

Jane McCarthy
6th Aug 2023
5.0
Appointment verified by Shortcuts Software

Holly did a beautiful job of my hair for my daughter's wedding - a French plait updo with pearl clips. Thank you, it looked gorgeous! And thanks also to Hannah who kindly applied my eyeliner for me.

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Fab!

Joanna
6th Aug 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Natalie is a lovely experienced stylist who really took care of my fussy hair and gave me great tips on keeping it healthy and happy between trims.

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Great Hair!

Joan Elliott
5th Aug 2023
5.0

Graham always does my hair,he is an expert at cutting and styling,great hairdresser.The staff are very friendly and polite and will help you if needed.

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A new find

Maria Partington
3rd Aug 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Great stylist and hairdresser, takes time to listen to you with excellent results, Jo n Cass lucky to have such a personality in Alfie can’t wait to book again. What a find.

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Highlights

Anonymous
2nd Aug 2023
Team Member: Becca
5.0
Appointment verified by Shortcuts Software

Becca was so friendly and she knew exactly what to do with my hair in order for an amazing finish. I absolutely love it!

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Lovely stylist

Anonymous
2nd Aug 2023
5.0

Lovely lady and I enjoyed the experience and hair style. Thank you ?

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Colour + cut

Imelda Smethurst
2nd Aug 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Excellent appointment as usual, very happy with my hair

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Just what I needed

Irene Porter
2nd Aug 2023
Team Member: DANIELLE
4.5
Appointment verified by Shortcuts Software

Needed a trim, gone are the horrible and frizzy ends and as usual Danielle has transformed my hair. Love it xxx

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Styled by David

Elaine Sweetland
31st Jul 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Professional hairdresser with a caring attitude.

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