Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,456 verified reviews
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Value
Result
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Atmosphere
Filter by rating

Perfect colour

Diane
10th Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Always a lovely experience.
Everyone needs a Hannah looking after them.
Totally trust her and together we have found the exact colour.

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Bridal Pamper

Zoe Davis
8th Oct 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Booked in for a pre-wedding pamper. 4hrs of treatments including detox package, nails, and eye lashes. Perfect. Very professional and I love my wedding nails. Thank you so so much

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Owen

Margaret
7th Oct 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

As usual Danielle was excellent.

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Lovely salon experience

Caroline
6th Oct 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

A pleasure as always visiting the salon. Molly brilliant, she knows exactly what I want and how to make my salon experience special. I always come out feeling good.

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Cut and blow dry

Wendy Thompson
6th Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Hannah is a brilliant stylist - she listens makes suggestion and checks in to make sure happy with it - love love love my do

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Great atmosphere and great quality cuts

Dorothy
6th Oct 2023
Team Member: Lois
5.0

She had a great vibe. She listened to me and saw what kind of cut I wanted from inspiration photos and captured the look I wanted to achieve. She gave practical advice on how to style it on my own. She made me feel relaxed and comfortable. This is my first time seeing Lois, third time coming to the salon and Im looking forward to the next!

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amazing

Jaime Walling
4th Oct 2023
Team Member: MOLLY
5.0
Appointment verified by Shortcuts Software

I always get my hair cut by Molly because she does a perfect job every single time. My hair look amazing and i love it. I came back from uni just to get my hair cut because i refuse to go to anyone else so thank you Molly ??

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Liam you are amazing.

Anonymous
4th Oct 2023
Team Member: LIAM
5.0

I have been goin to Liam since 2020 & I wouldn't have anyone else cutting my hair. U want to leave the salon feeling amazing, book in with Liam. Thank you so much from the minute I walk in to the second I leave, I am in the best hands. Professionally friendly, amazing experience

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Liam was great

Ness
3rd Oct 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Very to the point while answering any questions I had, made me feel comfortable.

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Value
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Amazing

Laura France
1st Oct 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Simply amazing and relaxing.

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Precision cutting and great colour advice

Linda J
1st Oct 2023
5.0

Highly recommended

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Perfect

Gail Wiley
1st Oct 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene was very skilled and careful. Pleasant to chat to.

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Fab

Verity
1st Oct 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Brilliant from start to finish
Friendly and personable.
Great cut and colour.

Patience of a saint when cutting my 2 year olds hair.

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Happy

Alf Whiteside
30th Sep 2023
Team Member: HELEN
5.0

Happy

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Colour

Nicola Bland
30th Sep 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Usual brilliant service

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Faye is skilled at haircuts and listening

Belinda Weir
30th Sep 2023
Team Member: FAYE
4.5
Appointment verified by Shortcuts Software

Faye somehow takes my incoherent ideas and turns them into the haircut I wanted. She listens, suggests options- perhaps just a tiny bit more off? - and delivers.

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Great stuff

Anonymous
30th Sep 2023
Team Member: NATALIE
5.0

Natalie is such a fantastic stylist, she's so knowledgeable and client-led in her advice, my delicate curly hair is in very good hands with her.

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Appointment review

Kelli E Kett
29th Sep 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Very happy with my stylist Hannah. Her friendly, approachable nature and professionalism, make for a very pleasant and experience.

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Thank you!

Amie & Anna
29th Sep 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Fantastic as always

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Lovely cut, welcoming stylist

Claire
29th Sep 2023
Team Member: MOLLY
4.5
Appointment verified by Shortcuts Software

I really hate going to salons tbh as I just don’t spend enough time making myself look decent and have been dodging the scissors for 18 months. Molly made me feel very comfortable and was super friendly and welcoming and cut my hair just as I’d hoped. Thanks Molly ?

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hair style review

imogen
27th Sep 2023
Team Member: HOLLY
4.5

absolutely obsessed!!! literally so happy with it!

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Miss

Elaine wilkinson
26th Sep 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Always a lovely relaxing experience. Total is an excellent colourist and very easy to talk to.

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Loved it!

Natalie
26th Sep 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

This was my first appointment with ruby after using the same beauty therapist for years.and having to change because our working hours clashed. I was a bit nervous at first having somebody else do my eyebrows and lashes but Ruby was lovely and I will definitely be booking regular appointments with her.

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Safe space for trans/NB people

Kerry
24th Sep 2023
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

Having had some uncomfortable salon experiences in the past, I was pretty nervous to speak openly about my wants and needs. The receptionist, Stephanie was super helpful and made me feel listened to without judgement. The stylist Andrew that she paired me with was incredible! Definitely a safe space to express what you want without the fear of being laughed at or judged. Would definitely return.

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Lovely Salon Experiornce

Chrissie Stevens
24th Sep 2023
Team Member: Hollie
5.0

Always a lovely experience in Jo and Cass. Everyone is so professional and friendly. Thank you Hollie C for another fab hair do.
Wouldn’t go anywhere else!

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Always a lovely experience

Katie Brew
23rd Sep 2023
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

I’ve been going to Lois for my haircuts for a long time now & I wouldn’t trust anyone else! Not only does she do a brilliant job every time, but she is always bright & bubbly & genuinely friendly. I used to dread getting my hair cut but Lois makes the whole experience really good.
Further to that - the whole salon experience at Jo & Cass is lovely from start to finish, and you’re made to feel so welcome.

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Hair review

Phoebe
22nd Sep 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen was amazing! Best hairstylist I’ve had, she was so helpful with the consultation and then did an amazing job and took so much care.

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Little Gem

Dawn Bradley
21st Sep 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Had hair dyed and cut today. Lyndsey is such a pro and can always be relied on to get the result I want. Holly the colourist is a little gem and doesnt even need direction before assessing and mixing colour.(s).

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Value
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Perfect

Emma Robinson
21st Sep 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

It has taken me a while to find a consistent hairdresser, but Toyah always gets it right! This time I went for something different, and loved it right away. Toyah is attentive and takes her time with your hair (I had full head of highlights with a shorter cut and style), and helps you to feel comfortable.

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Best experience ever

Karen
20th Sep 2023
Team Member: Lois
5.0
Appointment verified by Shortcuts Software

Absolutely fantastic salon. Happy and friendly team of people working so efficiently and providing the best experience. Lois was fantastic. The colour and cut has literally transformed my hair. From being guided to each chair offered drinks and a beautiful massage chair whilst having my hair rinsed, what more could I ask for! You get exactly what you pay for in this salon and that's the best. My whole family use jo and class now. Fantastic!

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Fabulous

Riding Diane
19th Sep 2023
Team Member: Holly
5.0
Appointment verified by Shortcuts Software

Not sure if I have the right Holly - though fab colour!! And fab cut from Graham!!! ???

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Fab as always

Virginia Edwards
18th Sep 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Warm welcome, lovely friendly staff. Matt always listens to what I want and then does a brilliant job cutting my hair. I feel confident about discussing my appearance etc. I have always been very happy with the results.

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Amazing

Ashleigh
17th Sep 2023
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Paige was fantastic as always. She took lots of time to really explain what would and wouldn’t work, and why. The best thing with Paige/ Jo and Cass is value for money - you don’t just get a service and pay and done, the aftercare and advice is always given so you get the absolute most out of it. Also loved how friendly and professional Izzy was :)

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Amazing

Christina Dyer
17th Sep 2023
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

Since finding Jo Cass salon my hair has never been better. Holly does my colour and Andrew cuts and styles it .
I definitely feel amazing when I leave . Highly recommend this salon in Lancaster .

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Great hair treatment from Jade

Clare
16th Sep 2023
5.0
Appointment verified by Shortcuts Software

Jade is really excellent hair stylist very happy with my colour and cut thank you

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Excellent treatment from Chelene

Clare
16th Sep 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Always excellent professional treatment from Chelene thank you

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Always a great experience!

Jo Lyon
16th Sep 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is a wonderful stylist and I always enjoy the whole Jo and Cass experience.

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Swooped appointment

Julie Ashton
16th Sep 2023
5.0
Appointment verified by Shortcuts Software

I had to change my appointment at short notice so couldn’t get an appointment with my usual stylist. Erin did my hair and what a wonderful job she did.

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Perfect

Jane Twyman
15th Sep 2023
Team Member: Chelsea
5.0
Appointment verified by Shortcuts Software

Lovely friendly reception staff. Chelsea totally understand what I wanted. Offered sensible advice. I totally trusted her judgement. She was very proficient, professional as well as super lovely. Great hair cut and finish.

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Simply the best.

Janet
15th Sep 2023
Team Member: Ruby beauty
5.0
Appointment verified by Shortcuts Software

Experience excellent always a delight to visit Jo & Cass. Thoroughly professional service. Staff friendly and welcoming.

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Half head and cut

Carolyn Overton
15th Sep 2023
Team Member: NATALIE
5.0

Fantastic as usual . Always come out feeling so much better with Natalie.

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The lift I always need!

Nichola Booth
14th Sep 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

As always I left the salon with a beautiful new hair cut & colour, but also with a much needed lift to my mood.
Helen never ceases to put a smile on my face whenever I visit!
Her warmth and kindness, not to mention professionalism, will always keep me coming back again and again!
Thank you Helen x

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Great service thanks Mia

Kelly Stepaniuk
14th Sep 2023
Team Member: MIA
5.0

Great experience
Love my hair
Well looked after and I will be back

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Salon experience

Jane Hornby
12th Sep 2023
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

As always, looked after so well.

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Excellent

Donna Bannon
10th Sep 2023
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

I had a truly fabulous experience from beginning to end. The shampoo and head massage was relaxing and done very neatly. Andrew has amazing skills and the ability to make me feel welcome, relaxed and more importantly a million dollars.

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Pedicure

Joan Nixon
9th Sep 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Excellent pedicure by Chloe as usual. Chloe is friendly and very efficient but did not rush through the appointment. A very relaxing experience.

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Lovely atmosphere, great chat, love the final product!

Fin
9th Sep 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Natalie was so informative and helpful with all my questions, made sure I was well taken care of, was great to chat to and did an incredible job on my hair!

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Exactly What I Wanted

Brenda McCormack
4th Sep 2023
5.0
Appointment verified by Shortcuts Software

Chelsea took the time to look over my photos and discuss with me in detail exactly what I wanted. I made comments about not having time to do my hair very often and she took all of this into consideration when cutting and styling my hair. I’m so pleased with the result

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Fabulous

Liz Pearson
4th Sep 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Great service, suggestions and super cut and colour. Wouldn’t go to anyone else.

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Cut & blowdry

Sarah Hylton
3rd Sep 2023
Team Member: VICKY
5.0

Attentive service from start to end. Very pleased with my haircut. All round great experience.

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