Jo & Cass Hair & Beauty Lancaster, Lancashire

9 Great John Street , Lancaster, Lancashire, LA1 1NQ

About us

In our Lancaster hair and beauty salon, we offer a variety or services for hair and beauty. Our team of hair stylists and beauty experts in Lancaster will have the solution for all your hair and beauty needs.

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Opening hours

Monday 09:00 - 18:00
Tuesday 09:00 - 18:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 08:30 - 17:00
Sunday Closed

Reviews

4.89
1,456 verified reviews
Service
Value
Result
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Atmosphere
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Highlights

Gay Layton
14th Dec 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Always excellent. Holly is a superb colourist too

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Value
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Great experience

Nicola
13th Dec 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam is an asset to your salon. He puts you at ease and really listens to what you want. He also checks along the way to make sure you are happy. He is very professional and makes the whole experience very enjoyable.

Service
Value
Result
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Atmosphere

Cut and blow dry

Joan Elliott
12th Dec 2023
5.0
Appointment verified by Shortcuts Software

Graham always cuts and blow dries my hair.He is a excellent colour and stylist.I have never had a bad hair cut in al the years he has been styling my hair.He is brilliant!!!

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Value
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Wash and cut

Jane Hornby
12th Dec 2023
Team Member: HANNAH
4.5
Appointment verified by Shortcuts Software

As usual, Hannah looked after me extremely well. A happy experience

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Value
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Half head of foils, layers and face framing

Maddie Cuff
11th Dec 2023
Team Member: Lois
5.0

I’m so happy with my hair!! The best it’s been since I’ve had it done by far. Lois and me had a discussion about what I wanted but she also had input about what would be best for my hair. So so pleased!!

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Highlights and layers

Madi
10th Dec 2023
Team Member: Lois
5.0

Wanted to leave a review for Lois, she was amazing. She listened to what I wanted from my appointment but after a discussion she told me what was right for my hair. My experience throughout the appointment was great, all the staff were lovely and friendly. When Lois had finished my hair I was the most pleased I have been since I’ve been having my hair dyed, the cut and colour was amazing and im so pleased she advised to get a good amount cut off, which it needed. I would recommend jo and class to anyone, especially Lois!!!!

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Friendly, welcoming salon

Katrina Gale
10th Dec 2023
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Love my visits to Jo & Cass. Staff are always friendly and welcoming. Paige is a fabulous stylist and I highly recommend both the salon experience and the talent of Paige.

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Haircut

Beatrix Wilson
10th Dec 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

Absolutely brilliant haircut, I felt so comfortable and looked after! Will defo be returning to you x

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Salon visit

Nicky Gomersall
10th Dec 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Great as usual

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Value
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Cut & blow dry

Rebecca
10th Dec 2023
Team Member: HANNAH
5.0
Appointment verified by Shortcuts Software

First time having my hair cut by Hannah and iam very happy. She was lovely and listened to what I wanted. All staff were very helpful. Highly recommended

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In very good hairdressing hands

Sarah Hargreaves
10th Dec 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

I always feel in very experienced hairdressing hands with Alfie, such a lovely person and knows hair so well.

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Value
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Hair cut

Margaret Robinson
8th Dec 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Great

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Value
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Colour cut & blow with massages

Kath tennant
8th Dec 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Excellent services from all your team

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Maggie
7th Dec 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene is so professional and always does a fantastic job! She is always so lovely and takes pride in her work

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Value
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Hair cut

Margaret Boulton
7th Dec 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

Brilliant hair cut. We always have a lovely chat.

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Value
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Cleanliness
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Great experience

Jenny Elliott
7th Dec 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

I went back today cos I really enjoyed having my hair done & I’m having another treatment next week

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Ms

Val Morgan
6th Dec 2023
Team Member: MATHEW
5.0

Excellent as always!

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Value
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Excellent as always

Liz Pearson
6th Dec 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Brilliant advice for the desired style and a new colour so I now feel a million dollars thanks to Liam.

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Value
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Lindsay

Melissa Bowring
5th Dec 2023
Team Member: LYNDSEY
5.0
Appointment verified by Shortcuts Software

She is a lovely person and very talented, completely changing my look which has gone down very well with family and friends and me!
The student who washed my hair was sweet and efficient and the reception staff equally friendly and helpful.
All in all a great experience

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Cut, Blow Dry & curls with Andrew

Kim Beach
3rd Dec 2023
Team Member: ANDREW
5.0
Appointment verified by Shortcuts Software

Always enjoy Andrew doing my hair. Always such a perfect cut. I also had it curled ready for my Christmas party and it held so well from 10am right until the end of the night. Always enjoy Andrew’s company whilst he’s doing my hair too, very happy thank you 🤩

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Great service

Leanne
3rd Dec 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Absolutely loved the finished result, nice that a stylist actually gets what your trying to achieve. The whole experience was great, everyone was really friendly and nice.

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Value
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Hair

Ally Chapman
3rd Dec 2023
Team Member: MATHEW
5.0
Appointment verified by Shortcuts Software

Holly was lovely doing my colour and Matthew re-styled my hair. He knows me well after many years and the whole experience feels like a special treat.

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Great Colour!

Sue
2nd Dec 2023
Team Member: MIA
5.0

Mia was wonderful, really listened, gave great advice and I’m very very happy with the colour! Thank you!!

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Amazing experience

Abi
2nd Dec 2023
Team Member: SAMANTHA
5.0

I wanted a completely new look with volume and change but didn’t really know what exactly I wanted, but Samantha did my hair so perfectly! She was so attentive and guided me with every step making sure I was happy with it. I absolutely love it, have had so many compliments and it’s exactly what I had in my head. Also a lovely atmosphere in the salon, will definitely be returning.

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Excellent service at Lancaster

Elizabeth Battersby-Hill
1st Dec 2023
Team Member: MOLLY
5.0

Molly was excellent as always and Olivia who washed my hair was also very polite and professional. It is always an extremely enjoyable experience coming to this salon.

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Excellent and telaxing

Rosemary Burke
1st Dec 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Exactly what I wanted. Excellent colour and cut. Lovely kind Natalie was great. Relaxing head massage too. Reception staff were amazing as always. Happy Christmas. 🌟

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Excellent and telaxing

Rosemary Burke
1st Dec 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

Exactly what I wanted. Excellent colour and cut. Lovely kind Natalie was great. Relaxing head massage too. Reception staff were amazing as always. Happy Christmas. 🌟

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Palmer

Ann
30th Nov 2023
Team Member: Rachel
5.0

Lovely as always.pleased with my cut. Will book again after Christmas and model for a colour. 🎄

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Total transformation

Anne-Marie
30th Nov 2023
Team Member: NATALIE
5.0
Appointment verified by Shortcuts Software

I had an appointment with a senior stylist who couldn't make the appointment . I travel a long way so couldn't change my appointment day. Reception staff were brilliant and managed to fit me in with another senior stylist , Natalie at last minute.
I was very anxious seeing a different stylist as I wanted a total change from long blond dry hair to shorter hair starting a transition to my natural grey. Natalie however was great. She helped me work out what was best to do and I ended up with hair cut into a wonderful, stylish shape just above shoulder level with highlights and toner to get rid of the brassy blond. If anything I look younger and feel much better about the way I look, my husband thinks it looks great too. Thank you.

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Cut & Blow dry

Sue Hart
29th Nov 2023
Team Member: DAVID
5.0
Appointment verified by Shortcuts Software

Excellent as always a real asset to Jo & Cass

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Value
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Fantastic as always!

Heather Kelly
29th Nov 2023
Team Member: ALFIE
5.0
Appointment verified by Shortcuts Software

Thank you Alfie for stepping in to do my hair! It’s fab! :)

Service
Value
Result
Cleanliness
Atmosphere

Excellent

Clare
26th Nov 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Excellent treatment thank you Chloe

Service
Value
Result
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Very happy

Debbie luraschi
26th Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Lovely experience

Service
Value
Result
Cleanliness
Atmosphere

Colour and Cut

Rachel Hibbert
26th Nov 2023
Team Member: CLAIRE
5.0
Appointment verified by Shortcuts Software

Always a great experience with Claire. She's been doing my hair.for years and I am never disappointed. She now has the 'pleasure' of cutting ny 15 year old daughters hair, which can be a challenge but Claire never lets us down.. Wouldn't go anywhere else,

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Value
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Great experience

Jen Turner
26th Nov 2023
Team Member: PAIGE
5.0
Appointment verified by Shortcuts Software

Very pleased with the cut, colour and all round experience. Lovely atmosphere in the salon. My stylist Paige is brilliant, always listens to what I want but also guides me based on her knowledge too.

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Value
Result
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Highlights and cut

Anne
25th Nov 2023
Team Member: DANIELLE
5.0
Appointment verified by Shortcuts Software

Danielle is an excellent colourist and hairdresser overall. She has a friendly personality and doesn’t rush you even when she is running behind.
I came back to her after going elsewhere. But she is just the best 😊

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Value
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Colour

Deborah Padfield
24th Nov 2023
Team Member: TOYAH
5.0
Appointment verified by Shortcuts Software

Just want to say thank you to Toyah. She did a great job and made me feel so much better, especially since I’d had a tough day at work. Such a friendly, lovely person!

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Value
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Amazing as always

Charlotte
24th Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

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Value
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Atmosphere

Amazing as always

Charlotte
24th Nov 2023
Team Member: HELEN
5.0
Appointment verified by Shortcuts Software

Helen is always amazing and my hair is always an amazing colour I wouldn’t change hairdressers Jo&Cass are simply the best!

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Value
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Atmosphere

Beauty

Alison
23rd Nov 2023
Team Member: Chelene beauty
5.0

Absolutely relaxing calm environment the treatments were outstanding from start to finish. Rebooked.

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Value
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Cut and blowdry

Sue Garvey
23rd Nov 2023
Team Member: LYNDSEY
5.0

Fantastic service as always

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Value
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Beauty room experience

Clare
21st Nov 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

As usual excellent treatment from Chelene very professional and informative about procedures and products thank you

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Clare
19th Nov 2023
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

Service
Value
Result
Cleanliness
Atmosphere

Colour and cut

Clare
19th Nov 2023
Team Member: Jade
5.0
Appointment verified by Shortcuts Software

Always a pleasure to have my hair coloured and cut by Jade perfect result as always thank you

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Value
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Eye tint and hair up for wedding

Clare
19th Nov 2023
5.0

Really appreciate warm reception and attention...so pleased with results of eyelash and brow tint. Hair washed and put up for wedding.....really made me feel good on the day...oh coffees appreciated as well.
Thank you all...

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Satisfied customer of many years

Jeanette
15th Nov 2023
Team Member: TOYAH
4.5
Appointment verified by Shortcuts Software

I’ve been & Jo & Cass client for many moons, in fact since the salon’s early start-up days on King St! Other than one very unpleasant experience with one staff member, during a time of significant personal trauma, I’ve always been very happy with Jo & Cass. My regular stylists over the years, Deanna, TJ, and for the past 6 years or so Toyah, have all been utter stars. Changing needs over recent years ie age, illness etc have highlighted the unwavering professionalism of Toyah. Over and above her excellent skills in everything hair, and believe me she’s very, very good at what she does, she’s consistently shown unsurpassed kindness and empathy towards both myself and another very ill family member. She really is an absolute gem. There are many other staff members too whom it’s always a pleasure to meet in different areas of the salon, names too numerous to mention. They all contribute in a myriad of different ways to making a salon visit something to look forward to.

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Value
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Amazing

Abby
15th Nov 2023
Team Member: Chelene beauty
5.0
Appointment verified by Shortcuts Software

Chelene is so lovely, made me feel completely comfortable! Thank you!

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Value
Result
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Grey Transition

Val Isherwood
14th Nov 2023
Team Member: LIAM
5.0
Appointment verified by Shortcuts Software

Liam did an absolutely fantastic transformation of my brassy yellow hair to my natural grey, I had 5 months growth and the demarcation line was so frustrating, so I asked his advice on going grey. I love what he did, it was better than I dared imagine, so happy with the result. Thank you Liam you are a star!

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Dermalogica facial

Jane Bolton
14th Nov 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Fantastic relaxing facial, I even had a lovely hand massage too. My skin felt and looked gorgeous afterwards.

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Value
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Beauty

Karen Riley
14th Nov 2023
Team Member: Chloe beauty
5.0
Appointment verified by Shortcuts Software

Very relaxing

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Atmosphere