Jo & Cass Hair & Beauty Lancaster, Lancashire

Wonderful experience Liam did my hair perfect .

I’ve been coming to Joe & Cass for over ten years - excellent service and wouldn’t have my hair done anywhere else. Thankyou Ellie!

Will be recommending to family

Great cut Crappy synthetic cloth instead of a proper towel wrapped turban style as you walk from sinks to chairs.

Excellent as always.

THE best salon experience! ????

The staff at Lancaster, are amazing!!!!!!!!! In every way , Becca had done my daughter’s hair and myself, what a great job !!!!!!!!!! Fantastic ?love it , can’t wait to go back for more treatments!!!!!!!!!!!!

David always the best to cut my hair but holly the best colourist ever had. Seamless balayage and such a lovely girl. Thank you

What a lovely lady she was. Knew exactly what my 12 year old son wanted as a cut/style and the result was perfect. Ready for his dance show. That impressed by her skills and manner I’ve booked a cut and colour with her. Thank you Sam.

Great cut, great care and service

I made a mess of my on line booking and therefore turned up without an appointment. The receptionist managed to squeeze me in with someone else even tho it was last thing on Saturday afternoon. I was really well looked after by Holly who really got the measure of my very thick hair and made me feel a million dollars. Only negative was that my coffee arrived just as I was getting my hair washed so it was not very hot when I could drink it.

Wow, you've done it again Danielle x transformed my hair with a wonderful new colour ready for my 60th birthday x I can't thank you enough x love it xxx also I love your hair colour and it was great seeing Helen for a chat, she looks nearly as good as me lol x lovely friendly place, will have a glass of ? next time x

Did not get the result I was hopping for. I always ask for an edgy hair cut that I don’t seem to get. I asked for a specific colour result, I didn’t get that either.

Fantastic friendly service, Helen is amazing, she advised me what will be the best colour for my hair and also gave me tips on how to maintain it. Love my hair ! Thank you.

Ruby’s always welcoming & professional. I know have good brows again. Thank you

The staff are super friendly and the building is lovely.. the prices are reasonable and they even offer you a free alcoholic / soft drink. Lois is always attentive and listens to what I want. I love the head massage on a massage chair.

best haircut ive ever had, cant stop looking at it. the only hairdresser ill go to, always really kind and shows an interest in your life. a lovely lady 10/10 as always

Another fantastic visit to Jo and Cass where Hannah did my roots - she knows just the right mixture to make my hair look amazing - she is so kind and thoughtful and truly cares about her clients. I leave feeling like a million bucks

Colour with Hannah and cut with David.
Excellent service and end result.

Danielle was fabulous as always. She suggested slightly darker low lights for me which totally worked and gave my hair a much more natural look. Danielle is lovely, I always look forward to seeing her and always leave feeling pampered!

Excellent service

Lovely girl and I love my new style ?

From the moment you walk into Jo & Cass you know you're going to be treated to a lovely experience. All the staff are friendly and welcoming, the building is beautiful and the decor clean calm and tranquil. Hayley has been my stylist for 10 years and has guided me through my many hair changes from colouring, changing styles, and making my transition to my natural silver hair seamless and easy. She always goes the extra mile for me and as well as being an excellent colourist and cutter she is lovely and friendly.
In addition to all the hair expertise you get at Jo & Cass its all the little touches they do that make you feel that you are a valued customer and keep me coming back. Overall excellent salon with excellent customer service and definite value for money.

Matthew, as usual, was great. Did my hair well and was lovely to chat to.

Very good. Really nice service and dyed my hair how I wanted.

Great all round.

Good service as usual

Ruby gave excellent service

Really fantastic experience overall from start to finish.
I loved the hair wash area with the massage chairs, I felt so comfortable . I thought the customer service and attentive stylists were outstanding .I definitely will be returning.TJ was really professional and gave me what I wanted but provided advice about what she felt would suit me.I really trusted her.He skills were flawless and she is a great stylist.I am absolutely in love with my hair.I felt the price was reasonable and I was happy to leave a tip.

I’ve been having my haircut by Danielle for a year, every visit is a lovely pleasurable experience. She just knows how to cut and style my hair.
Best hairstylist I’ve ever had.

I like my haircut. I enjoy chatting to Liam while he cuts my hair and I watch a movie. I am taken care of and enjoy a hot chocolate.

Graham has styled my hair brilliant best hairdresser in town

Thanks Liam for a great colour and cut appointment. Fantastic job - thank you

I honestly can’t thank Samantha enough such a lovely girl and made me feel so comfortable!! I absolutely adore my hair it’s the best it’s ever been!! Definitely would recommend her services to anyone!!

I was very nervous about trying a new salon but I am so glad I did Helen was amazing and the salon and staff are exceptional. Very impressed.

As always enjoyable experience with David good chat and laugh.

Amazing colour toner and blow dry. I travel 20 miles because I trust Holly with my hair

Extremely happy to see Hayley back from maternity leave. My hair was coloured just how l like it!! Great stylist!! Loves to chat!! Will be back in a few weeks for a re-run. Thank you Hayley. Merry ?

I love coming to see hannah, always chatty and friendly, on time and great hair cut. It's a lovely salon

David has done my hair for 20+ years now,we have a great relationship and always a good laugh my hair cut is always on point,complimenting my colour Toyah does Thank you Jo&Cass always a pleasure ❤

Always love visiting Jo & Cass Lancaster, they always make you feel so special and nothing is too much trouble. The salon is always so clean immaculate and immaculately laid out. Love Jo & Cass the best salon by far.

Excellent, friendly service. Paige listened to what I wanted and offered good advice. All staff are friendly, helpful and attentive.

Lovely! Whole experience from start to finish was perfect. Left feeling very pleased with beautiful hair.

My Stylist is Michelle, she works only on Mondays and her name is not on the list
Her work is impeccable.
She is kind patient helpful and Knowledgeable

I can’t find the stylists name on the drop down - *******. She seemed quite distracted and we felt a little rushed. It was meant to be a nice treat for my daughter’s birthday, but not the experience we were hoping for or have had previously in this salon. My daughter is happy with her hair cut, but certainly wasn’t made to feel ‘pampered’ in any way. Cold coffee served just before we were ready to leave.

Excellent. Nice and pleasant Lyndsey makes you relaxed

Vicky always has excellent suggestion as to colour and style that actually suit my hair. Her skill is second to none. she’s always professional, pleasant and very supportive.
The rest of the staff are also really good. The Juniors always wash my hair and provide feet up, massage and head massage with a really good attitude.

I’ve been coming to Hollie for around three years now. , Holly is a very professional hairdresser, she takes great care of my hair and is always lovely and friendly making a visit to the salon a fab experience. I feel very fortunate to have Holly as my hairdresser.

Always a lovely experience. The salon is welcoming as are the receptionists. Faye is a lovely and much experienced stylist in whom I have complete confidence.

As always, a great cut and care. Hot water bottle provided as an extra treat!