William Charles Hair

Great as always

LOVE this salon. You couldn't wish to meet a nicer bunch of people in a relaxing atmosphere. Staff are excellent, cut and colour was brilliant (as always). I couldn't recommend this salon highly enough :-)

I'm so glad that I found William Charles after years of bad experiences with other hairdressers. I've lost count of the number of times that I've walked in feeling like a scruffy old drudge, and walked out feeling like a million dollars.

You get loads of thoughtful little extras here - back and neck massage, hand massage, hot stones and even a bit of lipstick, artfully applied before you leave.

Rona is amazing. She's taught me so much about how to treat and style my hair and it's never looked so good.

Amazing Hair created by Fabulous Frankee

Rona (salon co-owner) is a superb men's stylist with a 'can do' attitude. Best in tenterden!

Absolutely loved my head neck massage before haircut .. my hair was given a conditioning treatment and a trim looks fabulous thankyou xxx

After turning up a few hours late Russel and his team fitted me in for colour cut and finish.
Left feeling fantastic..
Thank you to everyone, you never fail me..
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The best hairdressers I have been to! I wouldn't trust anyone else with my hair ... Joe has looked after my hair taking it from blonde to brown to dark brown and now to red over the years, and I have loved it every time! Always amazing cuts, fabulous colours and a great welcome from all the staff every single time you come in - I cannot recommend highly enough!

The experience was quite good. Wasn't expecting the massage which was nice and surprising, no other hairdressers offer this service - maybe they should!

Brilliant experience and lovely staff always very friendly and welcoming

The service was awesome. The staff are really friendly, it's a lovely environment and I'm really pleased with my new haircut/colour. I felt truly pampered, the free hand massage was great too!

Having just moved to the area and anxious that my first trip to a new Hairdresser should be as stress free as possible, I searched the Internet for a salon I thought I might trust.
I chose William Charles because it looked professional, the staff looked happy, personable and committed and the products they used were high quality.
I certainly was not disappointed-Ben chose the colour for me, styled it as I asked but with his own interpretation - I loved it!!
Highly recommended 5 Star treatment
Lynne,Woodchurch

Excellent customer service.The shoulder and neck massage was amazing.And I loved choosing the Aveda oils for this.

As always, fantastic. Rona always takes time to explain how I can do things myself.
Never feel rushed an enjoyable experience.

Excellent service. Everyone friendly and very helpful.

Fantastic hair cut. excellent service.
First appointment at the salon. Really took an interest in my hair and what I would like and the condition of my hair. I have medium to long hair. Definitely returning already booked appointments.

Always an amazing experiance. Staff are all lovely and attentive. Always helpfull and informative. Fab fab fab

My hair looks and feels amazing!!

Thank you Joe for being so helpful and making me feel so good!

All the staff were lovely and so welcoming!

Thank you!
Chloe X x

Definitely the nicest salon I've ever been to, all the staff are so friendly and always treat their clients professionally. I have been coming to William Charles for years and I will never go anywhere else to get my hair cut and colored. I normally hate going to the hairdressers but I totally trust them with my hair. Definitely recommend this great salon!

I had my hair cut on Monday and decided to go for a new look. I'm normally quite nervous when I have my hair cut as some stylists do not listen to what you want and do not take the time to go through how to manage your hair afterwards. Consequently I usually stick to a bob as I'm not confident enough to take the plunge with a short hair style! I was made to feel really comfortable by the staff and the atmosphere in the salon was really good. The salon is lovely and the products are good as I prefer more natural ingredients. Rona looked through styles with me on the IPad and we had an honest chat about short styles and how to mange them. I really am pleased with my new hair cut and one week on I can say that I've had no strops with trying to style it!

Thank you Rona & team!

Thank you Joe - Am so pleased with my new style and colour! Lovely people, great hand massage and great coffee.

Another great perm by my super stylist Emily. She never fails me, and keeps my locks just how i like them. Attends to my every idea, thoughts or changes and steers me in the right direction every time. Products are awsome and salin is welcoming, service is efficient and nothing is ever too much trouble. William Charles Hair is definitely value for money. I won't go anywhere else!!

My second time with hairdresser Rachel and sure to be back very soon. Love the atmosphere, the staff and the quality of hairdressing. Highly recommended ????

Found William Charles after moving to the area and deciding to try a non-Aveda salon for a while (after being withAveda for 10 years). So glad to be back with Aveda and at this salon. Emily has figured out my hair and colour criteria really quickly, and I feel utterly comfortable letting her do what she does best. I'm really picky about my colour, and she and Rhona have been brilliant. Won't be experimenting with other salons any more!

Great haircut by Rachel today accompanied by tea and coffee. Good atmosphere as usual and excellent value for money. Always made to feel welcome.

Had another pleasant visit yesterday for my colour. Always a relaxing experience and a friendly chat with Frankie.

Amazing hair salon and products - unbeatable staff & ambience. So friendly and welcoming.
I wouldn't go anywhere else !!

Another lovely visit to William Charles in Tenterden. Pleased with my hair and enjoyed being pampered for a couple of hours.

Always a lovely experience . Frankie is extremely professional and patient,she always listens to any ideas you might have.
Although I have been visiting William Charles for a while; I am always made to feel as though I am a new client. Other salons could learn a lot from William Charles.

Emily did an amazing job today matching my foils to my hair extensions - the best time and blend I've ever had.
The skill and professional is is plain to see. The lovely girl who rinsed my colour and washed my hair was brilliant (no make up removal whilst having my hair washed!) - she really was very good.
Having foils removed at your chair is a blessing - why don't other salons do this?! Simple but effective.
Great atmosphere, music that you can hear, great salon.
Would highly recommend!!

Great service from the moment I walked in. A beautifully kept, airy salon and greeted warmly by all the staff there, a gentleman made me a cup of tea while I waited as I was early. My stylist that day, Rachel, was brilliant. She understood exactly what I was after and what my needs were,had loads of great advice, an a good manner too, putting me at ease straight away. Delighted with the results and as always impressed with the thorough knowledge all the stylists here have of their profession and products.

Great morning for both George-ann and myself. Feeling pampered and refreshed. Great as normal thanks guys. Love having my hair done xx

Very happy with service received today. Rona was brilliant as usual and Jade's hand and head massage was very relaxing. Recommended.

A great hair salon because they get the balance right to suit the customer. If you're in a hurry they'll be quick, if you want to sit back and enjoy the whole experience they'll pamper you. Very friendly, very can-do attitude. And my colour is the best it's ever been, also, being Aveda, I don't get an irritated scalp afterwards.

Joe's obvious colouring and cutting skills are So worth the 80 mile round trip I make to keep my difficult hair in great condition over the last two years..!
His attentiveness and admirable patience are great attributes for the ultimate professional who's going places, so go ahead and book him, you won't regret it!

FB

That was friendly, relaxing, with enough coffee to send me to sleep and charming and experienced Emily to take me through my whole unique de-whitening journey which left me walking out on top of the world - also with beautifully massaged hands.
Thank you everybody
Jenny

Cut and colour appointment, first time visiting this salon. Made to feel welcome and comfortable in the clean and spacious salon. My friendly stylist talked thru what I wanted with a photo of the finished cut I hoped for and so followed an initial rough cut before the colour went on. Unfortunately by the time I was done colouring my stylist was with another client and with only half an hour before closing I was passed over to another stylist who had not seen the finished haircut I wanted to dry my hair. At this point I expected to have the original stylist return to turn my rough cut into the sharp style I went in for but instead it seemed I was done! Only at my request did I get any final trimming up at all and it was all too obvious that the other client was now the priority and I felt ushered to settle up and depart. On reflection at home comparing the image I'd gone in with and my finished hair style I felt v disappointed that the two differed greatly and I can't help but feel let

I am really pleased with my lovely hair that Frankie cut for me this afternoon.... She knows my hair ...
Thank you Frankie xx

I am always thrilled with th way Frankie cuts and colours my hair I always look forward to coming and seeing her she is just the loviest person in all ways

Love going to the salon , all the staff are so friendly and make you feel comfortable . Love the hair cut and colour , always feel great afterwards .

I have been going to William Charles for years, and have never been disappointed. The staff listen to what you want, and my hair is in very good hands!

Good hairdressers are like good dentists - once you have found the perfect one youi don't look elsewhere. I have been cared for by Rona for the past 6 years and would not trust anyone else to touch my hair now. She instincitively knows what styles suit people, diplomatically steers people to the most attractive look and takes endless pains to ensure her clients' happiness. She spent ages creating exactly the right colour for me, and now I know that all I have to do is sit back and let her work her magic. Her staff are all well trained, the fact that they stay so long is testament to how happy the atmosphere is, and I've never had to wait more than a couple of minutes. Coffee and tea are always on offer, hand and head massages are offered and I always leave feeling fabulous. No it's not the cheapest deal but you get what you pay for and this is well worth it. Fab Aveda products too.

I come in every 6 weeks for a cut and colour with Frankee. She always makes me feel special, she always treats me as I am a valuable client to her The selection of coffee and wines is very good. The price is medium range but remember you do get what you pay for. Coral also makes me feel very welcome, from what I can see she is up and coming in the hairdressing industry and will make a brilliant fill in if Frankees away.

Rona and her staff are without doubt a credit to the industry . Their skill patience and kindness are second to none. I used to treat going to have my haircut as a chore, it is now something I enjoy. I introduced my wife to the Salon and she has never had her hair coloured , cur and styled so well. She is a different person following each visit.
Thank you from us both.

Fun,friendly and professional - Rona & Russell run a fabulous place here with a great team of staff. I have been coming for over four years now since moving to the area from London and they are a "cut above the rest" ! Frankie is super for my colour and I love the Aveda products which are kinder to your hair. There is tea, coffee, wine, music, magazines, massage and more.....they will even top up your parking meter or collect your lunch. Its definitely worth the experience.

Have been a client of William Charles for many years . My stylist Sam has been with me all the way and encouraged me to change my look on a regular basis . When Sam is not there I love coral doing my hair too . The staff are really professional and I absolutely love the head and hand massage . Products are great too ????
Just the music can be very loud sometimes
Thanks Sam & coral

I have Sam to do my colouring and styling..excellent stylist and very good at her job. She has been my stylist for 5 years now..I wouldn't have anyone else! Love the salon, my husband and son have Russ and my daughter has Emily. Rona and Russ own the Salon, and they are very very good at what they do!
Excellent Salon-and of course an Aveda Salon.

No other place comes close to this one!..

Hi everyone,
I recently had my hair styled for my Wedding by Rona…lots of lovely plaits at the back in an up do with little wild flowers... she was brilliant from start to finish through the hair trials to the actual day. Her approach and manner was lovely and she really listened to what i wanted :) Also the service was great and all the girls that work there are really friendly and sweet. I'd highly recommend it!
Kelly x

I had not had a hair cut for 8 years,always having it short and running the clippers over it myself. I decided to grow it and have it cut professionally. I definitely made the right choice going to William Charles. Bethany was attentive,patient and knew exactly what I was looking for. She has given me a really great hair cut which I am extremely pleased with. From arriving at the salon to a warm friendly welcome to the hair cut itself by Bethany the whole experience was excellent and I will definitely have Bethany cut my hair every 5 weeks from now on. They definitely deserve the 5 out of 5 star rating.

I have been going here for almost eight years. Every so often I think I should try a different place, but I always go back. The staff are friendly, the quality of cut is great. You get a lovely head and shoulder massage before your hair cut. Oh, and they do a great cappuccino or maybe a glass of wine if you're feeling cheeky. Do yourself a favour - ignore the other choices around and just go here!