William Charles Hair

Excellent cut from Nicole, lovely personality and well looked after.

Really lovely person friendly and helpful brilliant haircut. Would recommend Sammy to my friends and family.

So pleased with the result! Always feel better - great colour, great cut and great service.

Rona really cares about her clients and demonstrates a passion for hair styling that makes one feel valued.

Lovely salon , friendly professional service . The salon was very clean

Perfect as always

Always feel looked after on every visit and your hair brought back to life. Not to mention Sammy’s neck, shoulder, hand and hair conditioning massages.

Came away from salon with lovely haircut and felt relaxed after neck and shoulder massage. Such genuine customer service!

Regular visit to see Joe .. I went for a shorter style .. I love my new cut. A brilliant easy manage style & cut for a 70 year old women . Thanks Joe

First time visiting the salon, l went in feeling low and came out feeling high. The customer service is absolutely fantastic. So looking forward to my next appointment.
Thank you.

I always enjoy my visits that are relaxing and fun.
Lucy did a good head massage and wash. Good hair cut Rona.x

Not so much a hair cut as an all round experience of life! Fun, fabulous, and fulfilling. I always look forward to my visits and always exit the premises looking more human than when I went in.

Lovely, clever not pushy, understood the customer
Lovely assistant too

As I left someone said “I think this is the best you’ve cut her hair”. It was amazing. Absolutely fabulous. But the question for me is, will it look great when I do it myself? Yes it does! 2 weeks later, it still looks amazing. And yes, it looks great when I blow dry myself and even when I wash and go. Great cut Rona, big thanks x

Excellent as always!

Joe gave advise on my hair, as losing through medication I am on. Also gave me a moral boost. Said to ring any time if I needed more advise.

Always the best service, friendly and welcoming. This goes for all staff at William Charles.

What a fantastic experience. They were so welcoming, friendly & excellent at listening. I have impossible hair but Ronald did a fab job & from feeling hairdresser-phobic I'm now looking forward to going back.
Totally recommend!

I have had such a lovely afternoon ! Lovely friendly salon! Best of all , love my hair! Fantastic experience

We arrived, in Tenterden, and we nearly walked past this hairdressers, had it not being for my husband saying ‘we’ve just walked past one’, we wouldn’t have known about it and we would have gone our way, to look for another.

Upon entering the establishment, the atmosphere and cleanliness was absolutely on point. We were greeted by Russell, who told us that they had an appointment in 30 minutes time....excellent. After he booked me in, he said ‘thank you and if you want to come back any earlier, you are more than and I shall provide you with a drink’....even better. After a 15-20 minute walk around Tenterden, we went back to the salon.

As soon as we entered, Russell, again, greeted us and offered us a drink. Me and husband opted for Latte and a Cappuccino. The Latte was the best one I have had in a long time.

After my drink, I was greeted by Nicole, my stylist. The new girl (sorry I have forgotten your name), gave my hair a wash and whilst doing this she also gave me a head and neck massage....heavenly.

Nicole then asked me what style I would like, I told her and she was more than happy to do what I had asked (which isn’t like most I’ve been too....who tell YOU, what suits YOU!!). We chatted for ages and I felt right at home....I feel like we would still be there, chatting away ☺️☺️. The other salons, I’ve been too, feel like it’s a ‘conveyor belt’ system and that they are only in it for the money and not the custom!!

I live in Battle (a good 30 miles away) and you can rest assure, I WILL be using this salon again.

Thank you to ALL of the staff accommodated myself, my husband (whom I feel sorry for, because he waited for me the entire time) and our pooch....they even gave my dog a drink, too.

I HIGHLY recommend William Charles. Well worth the trip....and it’s cheap, too.

Absolutely love my new hair. Thank you very much. Very friendly and professional.

As always Joe listened and cut my hair according to my wishes. He used extra products to help with the condition of my hair. Nice to watch the rugby too!

Good experience on a first visit.
Very pleased with cut and finish.

He always gets it spot on, advising what I should/nt do colour wise

Beyond brilliant. Booked last minute and was treated like a long standing regular. So great and I’ll definitely be back!

Always enjoy a lovely pamper and chat. Thank you!!

So very pleased with my highlights, loving the colour, thank you Joe, & as always excellent an service

Always good experience at the salon and joe does an excellent job

Always a pleasure

Every time I leave the salon I feel I have had the best cut, colour and styling ever from Rona... that is until I come next time

Excellent. Really listened to me when l discussed how l wanted my hair cut and the finished hair cut reflected this. Very informative 're products for my damaged hair and after care.

I have been coming here for a few years now and love the Aveda natural colour. Rona always works her magic on my hair, transforming it to a wonderful dazzling natural colour. I appreciate her dedication and skill in achieving the result I want and I feel very listened to. The whole team are friendly and professional and go out of their way to look after you.

Always friendly, chatty and goes the extra mile to make sure my hair looks the best it can. I love all the guys at William Charles - wouldn’t go anywhere else for my hair.

One of the best Haircuts I have had in a while. My hair was very thick and Nicole thinned it out perfectly, a lot of other hairdressers won't do as you ask. Looking forward to returning in April

All members of the team acknowledge you when you arrive. You can sense how they work as a team especially under a manic day of bookings! I observed everyone working together from master stylist to two additional stylist and a first year apprentice all working together to provide the best service on me! Please take note that I spent three hours for a colour touch, highlights, cut and blow dry and I enjoyed being pampered. There is definitely a positive team ethic in this salon.

First visit and would definitely recommend. Very pleased with colour and cut!

A pleasant experience everyone was very friendly and the head and neck massage was an unexpected bonus and very relaxing! Emily discussed with me how I would like my hair cut and I am delighted with the result

Feel so much better - Rona is a miracle worker ❤️

Rona never fails to turn my hair from dull to amazing. Always feel so good after her treatments! Thank you!

Gear pamper as always thankyou Rona. Lovely salon lovely people. Head massage to die for xx

A very good cut I’ve had 6 compliments since having it cut , mehmet is very easy to talk to x

Great service as ever and an amazing cut . Emily always makes me feel relaxed and is very good at listening and giving me advice on my style

As always an excellent cut and finish by Mehmet who really understands my hair and styling - very happy with service - and the head massage with conditioner is so soothing

Great haircut as always and really friendly! Make you feel welcome the minute you step through the door! Highly recommended!

Thank you for fitting me in last minute. Loving my haircut :-)

Made a last minute appointment here having never been before. ... What a lovely place . All the staff were incredibly nice and Joe did a great job on my hair . I'll be back ☺

Yet another great cut and colour from Mehmet! The service you receive at William Charles is second to none. I have tried lots of salons over the years and this is definitely one of the best!

My experience today was excellent Mehmet cut and coloured my hair exactly met my expectations. I will certainly be coming back. He was friendly and certainly made me feel welcomed seeing it was my first time at the salon.
Wishing him and you all a happy new year xx

Isabel had a lovely time at the hairdressers today. Her hair was beautiful and she loved the whole experience. Thank you

Loved my experience here. So friendly and love my new hairstyle. Highly recommended