William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.
William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.
Read more...Popped in on the off chance for a wash and blow dry. Very helpful staff. Nice surprise to get a complimentary massage. Very pleased with my hair Joe my stylist was very nice and did a great job.
Thank you for your review. Being an AVEDA salon we have lots of extras for guests to enjoy, massage being just one. We are glad you enjoyed your visit and hope your evening on the train was a success..
Frankie, as always, cut my hair perfectly. Always cheerful, would not go anywhere else.
I think my rating says it all
5 star rating. Thank you so much. See you very soon at William Charles Hair
I visited the lovely Joe Johnson yesterday & what he has done with my hair is just amazing - I'm so happy ???? The colour is so cleverly placed yet really vibrant at the same time, he's a real magician with his colour techniques & the cut is sassy & swishy - thank you so much! I look forward to my next visit. Great head massage from Nicole too ????
Thank you Nina for your 5 star review. Your hair always looks amazing after Joe has worked his magic. We look forward to seeing you again in our salon.
Visited the lovely Joe Johnson today & have gorgeous cut & colour! He's a real magician with colour - so natural looking yet vibrant - thank you Joe ????????
I just had some grey highlights put in my hair and am delighted with the result. Also the staff were extremely helpful, friendly and efficient and made me feel pampered. Even though I live in London I will come back here.
Such a compliment, we would love to see you again for a nice relaxing pamper.
It's alway a pleasure visiting this vibrant happy salon with its cheerful team of friendly staff.
The knowledge and skill of the stylists would be evident to anyone watching the Clients arrive and leaving with a new look.
A welcome Oasis for me in my busy life
Thank you
Mrs E
Thank you Mrs E for your 5 star review. It is always a pleasure to look after you and your hair.
I just love the pleasant relaxed atmosphere, friendly staff, head massage, treatments and fabulous service. Ive been using Aveda products now for over 10 years and just love how you embrace the product.Also great advice given and Jo is brilliant at what he does.......
Thank you for your 5 star review. We love the AVEDA products and the results that you can achieve with them. Joe looks forward to seeing you very soon..
I am Anna Carey and I love my hair!!!!
We are pleased that you love your hair Anna. Thank you for the 5 star review and we will see you again soon.
I've been visiting William Charles since I moved to the area. The preliminary shoulders and neck massage is sublime but yesterday's hair cut from the gorgeous Frankie was nothing short of delicious. The atmosphere is conducive to relaxing almost to the point of transporting. And then Frankie took four months of hair from my head and about twenty years. I just let her go to town and her magic scissors shaped me into a new bloke. I really didn't want to leave except for the pressing need of my teenage daughter's approval. "Wow! Cool Dad!" That's good as it gets.
Would I recommend them. Hell yes. With bells on. They are a first class, contemporary, cool salon in a sleepy Kentish Town.
Such a lovely review. Thank you so much and we will see you soon.
I came in feeling exhausted , frumpy and old and left two hours later feeling like a princess . Thank you Rona and alll your team for making me feel great . I love my new hair xxxx
Rachel provided a consultation and good service. Was very happy with my hair colour and cut and advice for hair care. The salon experience was very good and provided a hand massage while waiting. All this made the salon visit very relaxing and enjoyable.
Had a great pamper thank you Rona and a big thank you to Franky for fitting George-ann in for her hair cut. We both are over the moon love my colours xx I'd give you all more than 5 if I could.
Really good colour and cut - and full assessment of what's needed and really consulted on what you want and listened to. Very friendly people and lovely touches like little hand & head massage and the offer if fizzy or still water and coffee of choice
Entering the salon feeling as usual under pressure and a bit fractious and dowdy; I was soon soothed by the William-Charles team; Latte, Head and shoulder massage. Then a fabulous hair cut and bang on trend blow dry by the enormously skilled Rona.
I left with beautiful hair; feeling fabulous, sexy and with a twinkle in my eye. This is my experience of the William-Charles effect.
And when I returned home my husband said I looked stunning- particularly the blow dry! And our 11yr old son thought my hair was awesome.
Based on reviews I went armed with iPad photos and magazine pictures to ensure colour I wanted and cut would be crystal clear. After a bill of £216 I left saying I needed more "warmth" as in the salon I looked very mousy. Next morning I cried.The gold/caramel/honey highlights were non existent and instead a dull salt and pepper ashy mousey helmet sat on my head. My email to this salon on Wednesday has had no response . The staff are charming and attentive but for me the results even had a friend ask if I had "had a go" myself. I shall now buy a supermarket colour to try to lift the dreary colour and use another salon to give me what i had stressed I wanted..DARK ROOTS/RICH WARM SLICES.
I did tell ***** that I had in the past, received similar colours to those she suggested for the roots and these had resulted in a pinky plum colour against the scalp. Of course I now have exactly what I predicted and ***** said "next time" we could go a couple of tones darker and also add some warmth (which is what I paid for at that appointment)
Utterly disappointed and look like I have had wood ash combed through my hair. Fair skinned this makes me look ill and as am now going through as IBD attack, pretty cross about the whole experience. When I wrote the morning after I did expect a response (of some sort). Instead, not a thing. Not what I call professional though others may just accept this from a suburban salon.
as always a treat to go to William Charles,Emily always does a great job! hand massage today and a head massage all good!
I have been going to William Charles for about 15yrs.
Always great service, always great colour and cut. They all make you feel extreme welcome, and nothing is too much trouble. It's also a great team and you can tell all the staff love Rona and Russell. Rona will work in my hair as long as it takes so she and I are completely happy. Would never go anywhere else. Every time I have my hair done there I come out feeling great!!
Very good
Rachel did a fab job and was very personable and welcoming as was everyone.
The massage was very welcome and I was well supplied with tea.
All in all a very positive experience for my first time at the salon. I will be back in May for Rachel to work her magic again.
Thank you for your review. We are very happy you enjoyed your first visit to our salon. Rachel will see you again in May for some more magic.
Excellent experience and extremely helpful staff plus lovely complimentary additions all helped to make this first trip to William-Charles really enjoyable. I would certainly go again and would have no hesitation in recommending them
However the biggest plus was that they are dog friendly!
Chris Haygarth
Thank you Chris for your lovely review. We are glad that you and Bracken enjoyed your visit to our salon. We will see you again soon.
Yesterday I went into William Charles and from start to finish I was made to feel truly welcome. I had my hair transformed in a few hours from an over coloured black, which was gently cleansed out to a gorgeous copper/brown. Followed by a botanical treatment which has made my hair feel amazing. I feel back to 'me' with my new hair. All the staff looked after me so well and I loved the experience. Rona, Russell, Joe and team really understand your feelings and the true meaning of customer service. See you in 4 weeks
Kerry
Thank you Kerry for your 5 Star review. Your hair looked amazing. We all look forward to seeing you soon at our salon.
Best hairdressers in town
Thank you for rating us the best in town. We all work very hard to maintain this high standard. See you soon at William Charles Hair.
Excellent again, thank you Emily!
Thank you for rating Emily Excellent. We look forward to seeing you soon.
Excellent!! Cut and colour
We are pleased that you love your cut and colour. We look forward to seeing you soon at William Charles Hair.
Excellent and very friendly service
Our customer service is something we pride ourselves on. Its always nice when someone appreciates our hard work. We look forward to seeing you very soon.
I have been useing William Charles for over 6 years now.The quality of service is second to none, the salon owners Russel and Rona along with my stylist Jo and other members of the team always make me feel most welcome . If you are new to the area or dissapointed with the salon you are useing I would thoroughly recommend you pop into William Charles and find out for yourself .
Mark Hoyle
Thank you Mark for your 5 star review. We are all happy that you enjoy your visits to our salon enough to recommend us. We look forward to seeing you soon.
I have used this salon for years and have always been able to have any stylist and know that I can trust tnem to do a good job.
Rachel did a first class cut today and the girl who washed my hair was caring znd expkained what she was doing. Will continue to use this salon.
Thank you Lesley for your 5 star review. We look forward to looking after you again soon.
Rona & the Team are a highly professional. And were brilliant as always. Pleasant, Welcoming, polite & communicative in all aspects of my visit there today 28/01/2017. Have recommended to family & friends. Would never visit any other salon.
Tricia
Thank you for a lovely review Trish. Its always a pleasure to look after you xx
Had a great experience today. They not only pamper you you feel valued as a customer. They take the time to talk and listen and take an interest in you. I love the head and hand massages. Thankyou Rona for today
Thank you Diane for your review. We like all our guests to leave feeling pampered. We all look forward to seeing you soon.
This salon can tame my hair! Beautiful Avesta products sooth and calm, and I always have a good cut which = compliments. Friendly atmosphere, helpful staff.
Thank you for your 5 star review. Aveda have excellent products for taming hair. We look forward to seeing you very soon at William Charles Hair
I have just spent the most relaxing afternoon at William Charles. They are all fabulous but especially Rona who does my cut and colour. She asks every time how previous colour and cut worked out, any changes, any concerns. She gives my answers her upmost attention every time and works towards making the cut, colour and experience a joy.
Thank you for your review. Rona always gives her upmost to provide the best service to all her guests. We will see you very soon at William Charles Hair.
Fantastic & brilliant. I love Emily doing my hair& she remembers just how I like it. Would have been a 10/10 except I got rather wet when the colour was being taken off.
Thanks Emily, take care
Thank you for your review. We are very sorry that you got wet but please be assured that we are always working on improving our washes so this does not happen. Next time we will be a 10/10. See you very soon
Friendly & professional staff. Great colour & cut
Thank you for your 5 star review. It is always good that our efforts are noticed. We look forward to seeing you soon at William Charles Hair.
What a lovely experience we had my daughter loved every minute of
We are Glad she loved coming to our salon. Everyone gets treated special at William Charles Hair, whatever age they are. We look forward to seeing her again very soon.
Great service and superb hair cut from Emily - best one we have found locally in years
Thank you for your 5 star review and your kind words. We look forward to seeing you in our salon soon.
William Charles are the best hair salon in Tenterden without a doubt. They fit me in around my crazy work schedule and always make me smile. It is more like having a pamper day with friends than having a routine root tint!
Thank you Sam for your lovely review of our salon. We will always try and accommodate our busy guests. See you soon when you are not so busy.
As always - had an excellent cut and colour from Joe and the team, and would really recommend WILLIAM Charles hairdressers
Thank you for your recommendation and review of our salon. We look forward to seeing you again in our salon.
I always have a very good experience at William Charles .
Emily cuts my hair very well indeed and is very pleasant company .
thank you for your review. I have passed your lovely comments on to Emily. We will see you soon in William Charles Hair
Really great team who make you very welcome and comfortable Aveda products make hand massage and hair wash sumptuous!
We love the AVEDA products as well. Thank you for your 5 star review and we look forward to seeing you very soon in our salon.
Yet again Emily has worked wonders with my hair, transforming my short bob into an incredible up do for tonight's party. Thanks LOADS Emily, you're the best!
Hope the party was good Andrea, your hair looked amazing. We look forward to seeing you soon at William Charles Hair.
Very attentive staff with personal attention
Thank you for your Review of our salon. It is always a pleasure to look after our guests. We will see you very soon.
What a great way to start Christmas Eve, a relaxing massage and a fantastic cut. The staff couldn't do more for you and you leave the salon rejuvenated and feeling and looking great.
If only the rest of Christmas was as relaxing...
Katy,
Thank you for such a lovely review. Your feedback is so vital for us as it helps us to learn and grow.
We'll work on 'rest of Christmas...' next.
Kind regards
Rona
Always excellent. A very relaxing experience in a welcoming, friendly, warm environment. Great service and results.
Thank you for your excellent review of our salon. You describe in your review exactly what we aim to achieve for everyone. We look forward to seeing you very soon.
Great colour and happy feel about the salon.
My daughter was very nervous and it's taken me 3 years to get her to the hairdressers. I have to say how great full I am to them, for taking their time with her.
She really enjoyed her experience today, and cannot wait to go back again.
Thank you again
Karen and Fiona
Thank you Karen for your 5 star review. We are happy that your daughter enjoyed her first visit to William Charles Hair and we look forward to many more in the future.
If I could, I’d come here every week to get my hair ‘done’. Because I always leave feeling like a million dollars. Rona understands my tricky hair and how to cut it so that it keeps its style and looks natural. On the subject of natural, the colour is fabulous. My natural blonde is even more natural now! Everyone compliments me on my hair but really Rona should take all the credit.
It’s more than just a cut. All the staff are friendly; the service is excellent. I love the head massage – so relaxing. Endless teas and coffees. It feels more like dropping in on friends than going to a formal salon.
I am proud to tell people that Rona at William Charles salon ‘does’ my hair.
Thank you Pippa for your amazing review. It is always a pleasure to look after lovely guests like yourself. We look forward to seeing you very soon at William Charles Hair.
Lovely experience , always a pleasure to spend a few hours at the hairdressers
And its always a pleasure to have lovely guests in our salon. We look forward to seeing you soon at William Charles Hair.
The staff are friendly, the products are lovely (
and most importantly, the hair expertise is very good. I recommend this salon as a London experience in the provinces!
Thank you for your review. All of us at William Charles Hair aim to make everyone's visit a pleasurable experience. We look forward to seeing you soon.
Great salon _recommend
Thank you for your recommendation. We all try hard and really appreciate your comments at William Charles Hair.
William Charles Hair Design is an concept AVEDA salon and we are dedicated to using AVEDA luxury hair colours. We host a full range of home hair care products, all of which boast ingredients that are up to 92% naturally derived.