The Chapel Hairdressers - Tunbridge Wells

Chapel Place, Royal Tunbridge Wells, Kent, TN1 1YQ

About us

The Chapel Tunbridge Wells Hair Salon is tucked off Chapel Place within the stunning 19th Century Baptist Chapel. Set over 3 floors, it’s an inspiring,creative space dedicated to beautiful hair care, that looks + feels amazing.

Each Appointment is totally tailored. Rather than a one size fits all price list, the Appointments are bespoke, so you’ll pay for only what you need. The time and price is agreed upon booking with no hidden charges.

Established in 1997, The Chapel dare to do things differently - truly looking after each individual Guest by our team of highly skilled, creative Stylists.

The Chapel invites you to book in for a New Guests conversation (no charge) to meet your Stylist so you can talk, be yourself and start your hair journey.

Read more...

Opening hours

Monday Closed
Tuesday 09:00 - 18:00
Wednesday 09:00 - 20:00
Thursday 09:00 - 20:00
Friday 09:00 - 18:00
Saturday 09:00 - 17:00
Sunday Closed

Services

Hair

Reviews

4.92
478 verified reviews
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Exceptional Service

Lorraine
7th Dec 2024
Team Member: Kirsty
5.0
Appointment verified by salonspy

From the moment I walk through the door, I receive excellent customer care and a warm welcome. All the staff are friendly, caring and helpful, nothing is too much trouble. I am never disappointed with my cut or colour and have complete trust in Kirsty. Always a pleasure and never a chore when I visited the Chapel.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Lorraine for this most wonderful review that will mean so much to all the team to read. Knowing that their care and attention gives you such a happy time is really what inspires them, so thank you for sharing this joy back with them... especially Kirsty.
Wishing you a wonderful Christmas
// all of us at The Chapel

Great hair cut

Christine Gibbons
6th Dec 2024
Team Member: Kirsty
5.0
Appointment verified by salonspy

Another great hair cut , thank you Kirsty, just what I wanted
See you in 6 weeks

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Christine for taking the time to share your great feedback after your Appointment with Kirsty.
We look forward to welcoming you back for that Appt in 6 weeks - enjoy the festivities and here's to 2025.
With our best wishes
// all of us at The Chapel

Satisfied customer

Sue Burns
5th Dec 2024
Team Member: Kirsty
5.0

Kirsty gets exactly what I would like for my hair and does it.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Sue for this fabulous five star review for Kirsty.
Wishing you a very Merry Christmas
With our best wishes
// all of us at The Chapel

Best hair ever!

Tracy Davis
5th Dec 2024
Team Member: Kirsty
5.0
Appointment verified by salonspy

I absolutely love the way Kirsty cuts my hair. She is such a talented stylist and has great sensitivity working with me to get the best out of my hair. I really feel the happiest I ever have with my hair and that's what it's all about and Kirsty really understands that. She is a genuinely lovely person too with a great sense of humour so it is a pleasure to spend time with her. Thanks Kirsty 🙏

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Tracy,
We wanted to thank you for sharing the most incredible review for Kirsty. Your thoughts sum up exactly what Kirsty cares so deeply about - and for her, getting to read them is such a brilliant boost of positivity.
Wishing you Merry Christmas
// from us all at The Chapel

Amazing experience

Jo
4th Dec 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

Very happy with my experience with Pietro! Not only does my hair look fantastic but I have come away with tips to keep it looking so and had some great conversation and banter in the process. Can't wait to return!

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Response from The Chapel Hairdressers - Tunbridge Wells

Hey Jo
Thank you your most fabulous review for Pietro (here via salonspy too) and for taking time to share your thoughts. It sums up his wonderful work and connection so brilliantly - he values his Guests so much and will be made up reading it.
We'd all like to wish you a Merry Christmas and look forward to seeing you in the NY
// The Chapel

Hair Colouring Expert!

Sarah Brown
3rd Dec 2024
Team Member: Symon
5.0
Appointment verified by salonspy

Symon always understands my colouring requirements and is a joy to see every 7 weeks. I have no hesitation in recommend g him!!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Sarah
We thank you so much for taking time to share this wonderful review for Symon and for spreading the word on his beautiful work. We know it will mean a lot for him to read it and he'll look forward to seeing you in the NY.
Wishing you a wonderful Christmas
// from us all at The Chapel

Great Colourist

Sarah
3rd Dec 2024
Team Member: Symon
4.5
Appointment verified by salonspy

Symon is fantastic colour specialist. My hair always looks just how I envisaged and even better, which is due to the attention to detail and effort Symon makes in getting to understand what you’re looking for as an individual. I can highly recommend him if you're looking for someone honest, who you can trust to listen to what you’re looking for - you won’t be disappointed.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Sarah
Thank you so much for taking the time to share this most fabulous review for Symon, which says everything we could wish to say about his wonderful work. He'll be delighted to know that through his connection and skill your hair is everything you wish it to be.
We would all like to take this chance to wish you a Merry Christmas
With our best wishes
// The Chapel

The Maestro

Nicola
3rd Dec 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

Love, love, love The Chapel Tunbridge Wells. V warm welcome from the team, great coffee, served with a tiny Xmas gingerbread guy. Another absolutely fab cut from Pietro B. Good vibes only!

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Response from The Chapel Hairdressers - Tunbridge Wells

Hey Nicola - thank you for this most fabulous review - it will mean so much to the team and Pietro to read about your time with us.

We would all like to wish you a very Merry Christmas
With our best wishes
// The Chapel

Review for Callum

Ellen
2nd Dec 2024
Team Member: Callum
5.0
Appointment verified by salonspy

I had my first appointment with Callum on Saturday. He was so easy to talk to and chatty. I have quite bad anxiety and he immediately made me feel at ease and in safe hands. His hair cut was stunning and I’ve had so many compliments on it. Can’t wait for my next appointment!

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Response from The Chapel Hairdressers - Tunbridge Wells

Hey Ellen - we're so grateful to you for entrusting us with your hair, we know what a big leap it is to try a new salon and Stylist too. Callum will be super happy to know that together you connected to get exactly what you wished for and have hair that you love.
We'd all like to wish you a Merry Christmas.
// The Chapel

Fabulous

Stephanie Jackson
1st Dec 2024
Team Member: Kirsty
5.0
Appointment verified by salonspy

As ever, an excellent session with Kirsty, who I trust not only to do a brilliant job, expertly cutting and styling my hair, but to be brilliant company too.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Stephanie for this most fabulous review after your Appt with Kirsty. She'll love reading it and knowing that you're delighted with your hair and time together.
We all wish you a very Merry Christmas
// The Chapel

Happy hair & human

Athene Burdge
30th Nov 2024
Team Member: Rhys
5.0
Appointment verified by salonspy

I thoroughly enjoyed my visit to Chapel Place, enjoyed the conversation with Rhys, and felt time passed by too quickly. He was very professional and took my personal requests into around. Both my husband and I are loving the haircut and styling. Thank you!

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Response from The Chapel Hairdressers - Tunbridge Wells

Hey Athene
Rhys will be so happy to read your review, thank you so much for taking the time to share it. Nothing beats knowing what it's really like to be a Guest of Rhys and how he really adapts and crafts his work - so spreading the word is just wonderful.
Wishing you and your husband a very Merry Christmas
// all of us at The Chapel

Feel good

Vivienne Marks
30th Nov 2024
Team Member: Sarah
5.0
Appointment verified by salonspy

I’ve been coming to the chapel for years. Sarah has worked with my hair to find the real me as my hair has changed over the years. Many of my friends come here now too. I highly recommend the chapel for a special experience.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Vivienne
We're so grateful to you for taking the time to share your wonderful review and for spreading the word here, and with your friends on Sarah's incredible work. We're grateful to you for coming to us for Sarah to work her magic.
With our best wishes
// all of us at The Chapel

Great stylist and helpful staff

F Rowe
29th Nov 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

Pietro is an amazing stylist and offered lots of helpful advice for improving the condition of my hair. Am delighted with my new look!

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you so much for sharing your review for Pietro's wonderful work. We know what a big decision it is to go for a new look but love knowing that in Pietro's safe, creative hands you're happy with your hair.

We'd like to wish you a Merry Christmas
With our best wishes
// all of us at The Chapel

Cut and blow dry

Wendy Robinson
29th Nov 2024
Team Member: Alex
4.0
Appointment verified by salonspy

We love Alex and she always does a really great job but she was running 40 mins late. This has never happened before but it isn’t something that we would want to have to experience again please.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Wendy

We’re so sorry to hear that Lea’s Appointment with Alex was significantly delayed and grateful to you for raising it with us.W e sincerely apologise for inconveniencing Lea and impacting her day.
Thank you again for sharing this valuable feedback.

Yours sincerely
Dan + Olivia
// The Chapel

Hair loss help

Vikki
28th Nov 2024
Team Member: Sarah
5.0
Appointment verified by salonspy

I have trusted this salon for many years. So when I recently started chemotherapy and knew I would lose my hair I was relieved to know the Chapel could help.
Sarah met with me today to talk through what would happen to me and what options are available to me to make this process as easy as possible for me.
Sarah was very kind/sensitive and knowledgeable about hair loss. So I will be returning to her to have my wig styled and fitted

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Vikki
We're are truly grateful for your words and for entrusting Sarah through the massive milestones you are going through. Sarah cares so much and is there for you. Together you can draw on her experience and specialist training to deepen the care at every stage.
We send our very best wishes and will be thinking of you
// With our best wishes, Olivia

Mrs

Lorraine Williams
28th Nov 2024
Team Member: Symon
5.0
Appointment verified by salonspy

Fab u lous

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Lorraine for this most wonderful review for Symon.
With best wishes
// all of us at The Chapel

Fringe trim

Alison Chalmers
26th Nov 2024
Team Member: Clare
5.0
Appointment verified by salonspy

Thank you for squeezing me in for a fringe trim. Clare has done a great job and was lovely!

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Alison for leaving this wonderful 5 star review for Clare.

The Chapel

Elaine
24th Nov 2024
Team Member: Pietro
4.0
Appointment verified by salonspy

Very professional, lovely experience.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Elaine for this most wonderful review after your time with Pietro.

Amazing :))

Phoebe
23rd Nov 2024
Team Member: James
5.0
Appointment verified by salonspy

5 stars!!

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you so much for sharing this glowing 5 star review Phoebe

Great hair as always.

Louise Kentish
22nd Nov 2024
Team Member: Beckie
5.0
Appointment verified by salonspy

Love coming to The Chapel. It’s a lovely calm oasis where everyone is caring and cheerful. Becky has coloured my hair for a long time and I m always delighted with the results.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Louise for your most fabulous review for Beckie.
We appreciate you coming and for entrusting us with your hair.
With our best wishes
// The Chapel

Always Fab

Carrie Heiss
22nd Nov 2024
Team Member: Beckie
5.0
Appointment verified by salonspy

Beckie always does an amazing job and every appointment is a treat for me!

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Carrie for this beautiful review for Beckie, we know how much she appreciates her Guests.
With our best wishes
The Chapel

Consultation

Penny
21st Nov 2024
Team Member: Margot
5.0
Appointment verified by salonspy

Margot was friendly, professional and efficient. Lovely warm welcome with tea and snacks which were much appreciated. Looking forward to appointment.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Penny - we thank you so much for sharing your wonderful review after your conversation with Margot. We're grateful to you for entrusting us with your hair and having the time to talk, listen and understand exactly what you wish for is deeply rooted in our Chapel beliefs, so that we can tailor our hair to you.
We look forward to welcoming you for your first Appt with us.
With our best wishes,
The Chapel

Pietro is amazing!

Sophie
21st Nov 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

I’m not from the area and booked a last-minute appointment expecting a regular haircut, but Pietro was so kind and caring. He really listened to what I wanted and I trusted him to have the creative freedom to do what he thought looked best. I’m so glad I trusted him because my hair has never looked better, and the experience was divine. Definitely recommend Pietro, and if I’m ever in the area then I will be coming back. Thanks again!

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Response from The Chapel Hairdressers - Tunbridge Wells

Sophie, we just had to say the biggest thank you for taking the time to share this incredible review after your time with Pietro. We know just how big a deal it is to try a new salon for the first time and we're over the moon to know that your hair is so beautiful. We will be hoping you're back in the area again so that Pietro can work his magic.
With our best wishes
// The Chapel

5*

Hannah
20th Nov 2024
Team Member: Margot
5.0
Appointment verified by salonspy

I cannot recommend Margot enough! I’ve been so happy with my cut and colour and have managed to go a long time between appointments thanks to her skill. She is also so lovely and makes my appointments most enjoyable.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Hannah
Thank you so much for sharing this amazing review for Margot, that she'll be delighted with it. She prides herself on truly bespoke work and factoring in practical detail and wish including the time frames between Appts. It informs her work so that your hair feels and looks beautiful until it's time to meet again. Enjoy your hair.
With our best wishes
// The Chapel

Hair cut and colour

Carol cook
17th Nov 2024
Team Member: Alex
4.5
Appointment verified by salonspy

Really pleased with my hair as always
Alex really listened to me ! Feel safe in her hands 😊X

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Carol for coming to us and for sharing this wonderful review after your time with Alex. Knowing that you feel so listened to and can relax into your trusted connection with Alex will mean so much to her, she's prides herself on really understanding her Guest.
With our best wishes
// The Chapel

Happy happy

Catriona
16th Nov 2024
Team Member: Beckie
5.0
Appointment verified by salonspy

Becky just always knows what to do with my porous hair! Makes it warm and rich every time xx

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Catriona for coming to us and for sharing this review for Beckie, which she'll love.
All her experience and technical knowledge makes her colour work is so effortless.
We're delighted to know it's exactly what you wish for - enjoy it.
With our best wishes
// The Chapel

Amazing

Katrina
16th Nov 2024
Team Member: Callum
5.0
Appointment verified by salonspy

Lots of chat and advice excellent company

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Katrina for coming and for sharing your thoughts, which Callum will be delighted to hear.
Enjoy your hair.
With best wishes
// The Chapel

Thank you Pietro!

Katarzyna
16th Nov 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

Thank you Pietro for making me look 20 years younger and more beautiful. It's always nice to see you and talk to you. See you soon!

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Kat for this most brilliant review - here on Google too.
Knowing Pietro has unlocked that most fabulous feeling and that your hair is glowing too, is just the best.
With our best wishes
// The Chapel

Fabulous haircut

Caroline Winning
15th Nov 2024
Team Member: Rhys
5.0
Appointment verified by salonspy

A fabulous haircut today from Rhys who came highly recommended.

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Response from The Chapel Hairdressers - Tunbridge Wells

Hi Caroline
We're really grateful to you for sharing your feedback and for spreading the word on Rhys' fabulous work.
We look forward to welcoming you back.
With our best wishes
// The Chapel

Amazing

Vicki
14th Nov 2024
Team Member: Pietro
5.0
Appointment verified by salonspy

Lovely cut & blow dry by Pietro. Great convo and gave me such confidence in looking after my hair & styling it.

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Response from The Chapel Hairdressers - Tunbridge Wells

Hey Vicki
We just wanted to say a big thank you for taking the time to share your feedback after your time with Pietro. We're delighted that your hair is exactly as you wished for and have tips for caring for and styling your hair week in, week out. Enjoy it.
Thank you again
// The Chapel

Fantastic every time

Paulina
14th Nov 2024
Team Member: Alex
5.0
Appointment verified by salonspy

Alex always does a fabulous job and gives great advice on what will or will not work for me. She gets it right every time!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Paulina
Thank you so much for taking the time to share your wonderful review.
We really appreciate you sharing what amazing job Alex does.
Enjoy your hair.
// The Chapel

Ian is a hair-styling superstar!

Samantha
13th Nov 2024
Team Member: Ian
4.5
Appointment verified by Phorest

Ian always does an amazing job. During my last appointment, I had something a bit different in mind, and while I struggled to explain it very well, he interpreted my somewhat uncertain description, to give me exactly what I wanted!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Samantha

We love your review headline that 'Ian is a hair styling superstar' and are very grateful to you for sharing your experience with us. It's so fabulous that Ian could interpret exactly what you were after.

Enjoy your beautiful hair.
With our best wishes
The Chapel

Miss

Dimitrina Dimitrova
12th Nov 2024
Team Member: Ola
5.0
Appointment verified by salonspy

Wow,wow and wow !I have been with Ola's service 3 times I think,but I felt so relaxed at every appointment,she is getting confident and brilliant,I really really would recommend her to my friends!She is amazing

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Dimitrina
Thank you so much for sharing this wonderful review after your time with Ola, it will mean the world.
Enjoy your beautiful hair.
With best wishes
The Chapel

Cut and blow

Jane
12th Nov 2024
Team Member: Leticia
5.0
Appointment verified by salonspy

Lizzie was so professional and such a lovely lady
She was confident and made me feel so comfortable
She did exactly what I asked for
Gave me advise that she thought maybe I should layer a little bit
I said I'd rather not
She listened to me
She explained about the products on my hair being vegan and how good they are
I was so pleased with my end result
I've recommended my daughter to contact Lizzy
I wish her well with her carer I hairdressing
I think she will do exceptnailly well
Thank you for my experience lizzy
I feel great

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Jane
We're really grateful to you for taking the time to share your thoughts after your time with Lizzie. It will mean so much to her to be able to read your feedback, which will boost her confidence no end.
Thank you for coming to us,
The Chapel

Colour test and chat

Lynda Harris
12th Nov 2024
Team Member: Alex
5.0
Appointment verified by salonspy

Great chat today in preparation for my hair appointment. She understood what I was after and made sure I was comfortable with the limitations regarding my hair

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Lynda
Thank you so much for taking time to share your thoughts after your Conversation with Alex.
We look forward to welcoming you soon.
// The Chapel

Great hair cut

Cristina Garcia Gonzalez
12th Nov 2024
Team Member: Nina
5.0
Appointment verified by salonspy

What a great experience I had having my hair cut with Nina. She did an amazing job, where she took a lot a attention to the details and to ensure my hair cut look amazing. Thank you so much.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Cristina
Thank you so much for sharing your wonderful review after your time with Nina. She'll be so happy to know your hair is exactly what you wished for and we're grateful to you, by doing the review, for spreading the word.
With our best wishes
// The Chapel

Pampering Experience

Eleonora
11th Nov 2024
Team Member: Ian
5.0
Appointment verified by salonspy

My experience at The Chapel in Tunbridge Wells was top quality. I arrived feeling quite stressed after a hectic start to the day, but Olla’s warm welcome and attentive care instantly put me at ease. The beautifully decorated, calming environment rhelped too.

Ian was both professional and friendly. We discussed my haircut and style preferences beforehand—no small task, as I have an impressive amount of hair! The hair-washing took place in a spa-like area, complete with low lighting and relaxing music, and felt more like a soothing head massage. I was pleased to find they use a top-quality organic brand I already knew.

Ian handled the rest of the process skillfully and respectfully, and I'm thrilled with the final result.
Sarah was also wonderful, offering helpful local tips on food and shopping.

The Chapel is a hidden gem, tucked away in a quiet alley just around the corner from the high street. Thanks to Pietro, who I met outside, for guiding me there!
Everyone was so lovely.

Highly recommended!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Eleonora

We're so grateful to you for taking time to share your review and experience with us. It means the world to hear how the care you received from us was and to know it was exactly as you wished for.

We hope you enjoy your hair and thank you again for spreading the word about our amazing team.
With our best wishes
The Chapel

Cut n Colour

Sheonaid Clark
8th Nov 2024
Team Member: Kirsty
4.5
Appointment verified by Phorest

Excellent haircut and colour

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Sheonaid for this fabulous 5 star review and for entrusting us with your hair.
// The Chapel

What a lovely chap

Anonymous
7th Nov 2024
5.0

Calum has been colouring my hair for a while now… he is so professional & so relaxing to be around.. He always takes the greatest care & attention to detail. I’m always so happy with the results.,Highly recommend this fabulous hairdresser…

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you so much for this most fabulous review for Callum.
We're grateful to you for entrusting us with your hair.
With our best wishes
// The Chapel

Fabulous haircut every time

Noémie de Villoutreys
7th Nov 2024
Team Member: Clare
5.0

Had an absolutely wonderful time at the Chapel today. Clare did such a lovely job with my haircut, it's so much lighter and fuller, I'm super happy with it. We also had a lovely chat about so many things - she made me feel really comfortable. I got to my appointment quite early and Charly kept me company until my haircut - super bubbly and friendly front of house! I'll be back next year for another big chop - I can only trust the Chapel team with it!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Noemie
Thank you for your most fabulous review. Knowing that your time with us, and your Appt with Clare gave you hair that you love means so much. We're grateful to you for entrusting us with your hair - enjoy it.
With our best wishes
// The Chapel team

thursday 7th Nov

alexis
7th Nov 2024
Team Member: Callum
5.0
Appointment verified by Phorest

Callum was so lovely and did a great job!! thank you - so happy.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you for your review after your Appt with Callum.
We're so happy to know you're happy.
With our best wishes
// The Chapel

Red is best !

Angela Richards
7th Nov 2024
Team Member: Scott
5.0
Appointment verified by Phorest

Great experience every time .Hope to always have Scott to sort my red thatch out !

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Angela for your wonderful review for Scott and his work with your beautiful locks.

Great colour and cut

Philippa
6th Nov 2024
Team Member: Symon
5.0
Appointment verified by Phorest

Colour has depth and hair looks and feels soft, healthy and shiny. Great cut. Friendly, unstuffy atmosphere in the salon.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Philippa
Thank you so much for your review which is so wonderful and everything we could wish to hear after your time with us.
With our best wishes
The Chapel

Friendly and professional

Helen
6th Nov 2024
Team Member: Symon
5.0

Symon is always friendly and professional. He listens and cares about my hair colour.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Helen for your wonderful review for Symon.
With our best wishes
The Chapel

Guest services ( charli )

Anonymous
5th Nov 2024
4.0

I rung up to make an appointment recently , and was surprised as I was reminded three times that o had previously cancelled an appointment, I’m not sure why that was necessary as I cancelled on enough time . I did feel
Like at times to be honest that I was being talked over in trying to explain my version of events . Hopefully it’s a one off as I’ve been coming for 17 years and have never had a problem with the chapel always been incredible service . Nikki

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Nikki

Thank you for taking the time to share your feedback with us after your recent call to book an Appointment. We regret that you didn’t feel fully heard.

As an independent business, the Cancelling of Appointments hits our teams very hard, even if it’s before our 48 hour cut off. That’s because it’s often impossible for the time to be refilled with Guest’s at short notice so our Stylist can’t then work in that time. That’s why we, like many other businesses on the High Street, have a Cancellation Policy and need to now take Booking Deposits and with that commitment we can continue to care for you and our team.

We thank you for your understanding
With best wishes from us all at The Chapel

The Perfect Experience

Lisa Holland
5th Nov 2024
Team Member: Margot
5.0
Appointment verified by salonspy

Absolutely love coming to The Chapel, it’s always such a relaxing and calming experience. Margot is just lovely and knows exactly how I like and how to achieve it. Always so happy with my fair when I leave.

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Response from The Chapel Hairdressers - Tunbridge Wells

Hi Lisa
Thank you so much for sharing your 5 star review and wonderful words for Margot.
Knowing that you have the hair exactly as you wish and were cared for by us means so much.
With our best wishes
// The Chapel

Great experience

KimM
4th Nov 2024
Team Member: Pietro
5.0
Appointment verified by Phorest

A great experience- Pietro took loads of time to explain the best cut for me based on my hair type.
My hair cut is excellent, I am really pleased with the results. Pietro also gave me tips on styling my hair and improving the condition. The salon is lovely, a great space with a very relaxing hair wash zone.

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Response from The Chapel Hairdressers - Tunbridge Wells

Hi Kim
We thank you so much for taking the time to share your review. We're so happy to know that you have the cut your love and with all the insights from Pietro can care for your hair from home.
With our best wishes
// The Chapel

Beautiful Hair Cut

Gill O'Brien
2nd Nov 2024
Team Member: Ian
5.0
Appointment verified by salonspy

It was my first time seeing Ian. He was fantastic!
He cut my hair beautifully. I am really happy and felt totally pampered during the appointment.
And Ian is such a lovely person.
Thank you Ian!

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Gill
Thank you so much for entrusting us with your hair and for coming in for your first Appt with Ian recently.
Your five star review and kind words mean so much.
With best wishes
// The Chapel

Great colour

Kay Hazelden
2nd Nov 2024
Team Member: Clare
5.0
Appointment verified by salonspy

10/10 colour and a lovely chat.

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Response from The Chapel Hairdressers - Tunbridge Wells

Thank you Kay for your most fabulous 5 star review.
// The Chapel

Review from my visit on 31/10/2024 with Beckie and Calum

Linda Dawes
1st Nov 2024
Team Member: Beckie
5.0
Appointment verified by Phorest

Really enjoyed my visit and Beckie has turned the colour and condition of my hair around . I returned to the Chapel after drifting for a short period and this is my second visit recently and I have the most healthy looking hair again. Calum's blow dry was lovely and natural, just what I asked for. He also has such a warm and friendly approach.

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Response from The Chapel Hairdressers - Tunbridge Wells

Dear Linda

Thank you so much for taking the time to share your review with us. We're so happy have you back and to know that you got what you wished for with your hair and that both Beckie and Callum could work their magic.

Enjoy your beautiful hair
With our best wishes
// The Chapel