The Chapel Hairdressers - Tunbridge Wells

I have been visiting The Chapel for nearly five years, I love the atmosphere when you arrive, it is a warm welcoming feeling, I often arrive early but that’s never a problem I can comfortably sit and wait, usually with a tasty latte!
I have had the same stylist, Rhys, I feel more of a friend than customer. He always cuts my hair exactly how I ask, I feel like if I asked for something impossible he would tell me. I trust him implicitly and don’t even really watch, we are usually chatting about our love of Vinted. I’ve never had a problem but feel like if I did I would be comfortable to talk to Rhys.
I like that I can talk about products without feeling pressured to purchase.
I always have a great haircut, but for me it’s the whole experience.

I have been visiting The Chapel for nearly five years, I love the atmosphere when you arrive, it is a warm welcoming feeling, I often arrive early but that’s never a problem I can comfortably sit and wait, usually with a tasty latte!
I have had the same stylist, Rhys, I feel more of a friend than customer. He always cuts my hair exactly how I ask, I feel like if I asked for something impossible he would tell me. I trust him implicitly and don’t even really watch, we are usually chatting about our love of Vinted. I’ve never had a problem but feel like if I did I would be comfortable to talk to Rhys.
I like that I can talk about products without feeling pressured to purchase.
I always have a great haircut, but for me it’s the whole experience.

Beautiful atmosphere, beautiful people, and an excellent haircut! Thanks for your skill and your company, Pietro!

Arrived hot, exhausted and flat as a pancake …Scott got my bounce back !! Not just with the fab fringe trim but with chats and laughter as well
….bad day forgotten! Thank you ☺️ see you September

Scott always takes time to discuss what I’d like and what works with my hair. His cutting skills are excellent, and he carefully checks that not a hair is out of place before finishing it in the more ‘messy’ style I prefer

I’ve been getting my hair styled by James for the past couple of years now and I’ve never had a bad cut! He remembers what it is I like and he always does a great job. The atmosphere is also really friendly and you’re well taken care of and spoilt! I would say worth every penny and I wouldn’t go anywhere else!!

Ola is newly qualified. She is very professional. My hair is thick and a lot of it. She was confident on the scissors and has a good eye when it comes to layers and thinning out some of the weight.

My appointments with Rhys are always a pleasure, he is kind, thoughtful and dedicated to his craft. My hair always looks marvellous when I have been and he really does a sharp cut! I would recommend him anytime...

Sarah is such a wonderful hairdresser. She really listens to what I would like to achieve with my hair and always takes onboard any feedback/changes I’d like to try the next time I come in, So glad I found her. I also love the environment and service that you get generally at The Chapel. I always feel spoilt.

I’ve really struggled to find a hairdresser over the last few years. Having curly hair can be tricky – I’ve tried wet cuts, dry cuts, you name it – but nothing seemed to work. My curls always ended up limp, frizzy, and just… disappointing. Then I found Sarah – what a difference! She gets curly hair. She knows exactly how to cut and care for it, and for the first time in ages, I have my curls back! Beyond the amazing results, the whole experience in the Chapel salon is such a treat. From the healthy shots to the thoughtful little extras, you truly feel looked after. I always leave feeling not just happy with my hair, but totally uplifted. So glad I found Sarah – she’s a curly hair lifesaver!

I needed a good tidy up of my hair to get rid of colour damage. Pietro gave me a beautiful cut which has great movement and feels fresh and up to date. He also gave me some much needed tips in looking after my hair to avoid further damage.

Delighted with both cut and colour, many thanks

The staff are friendly, the salon is relaxing. Alex is amazing, I always leave feeling refreshed and happy with my hair.

Really pleased with my hair cut, it falls really nicely and I can tell that it will wash well.

Always a great cut. Excellent at cutting fine hair.

Nina was an amazing stylist, asked about what my daughter wanted and delivered a hairstyle that she was very happy with. We will be booking again with her.

Beckie has been colouring my hair for many years! I highly recommended Beckie - beautiful results every time

Beckie has been colouring my hair for many years! I highly recommended Beckie - beautiful results every time

Kirsty is a true genius . Whether it is style or colour, she has an amazing eye for what suits best. I have decided to finally embrace my hair going grey and feel truly deliberated. Kirsty’s expertise, knowledge and skill is second to none. A very clever cut and highlights makes the transition pain free.
Thank you so much x

As ever, very enjoyable experience and great result. thank you

Pietro has worked wonders with my hair, when I first came to The Chapel my hair was dull, in seriously bad condition and completely shapeless which was quite evident on Pietro’s face! Over the next year or so my hair is bouncy, shiny, has shape and style for the first time in my life!
Thank you Pietro!

It has been such a pleasurable experience. I felt really cared for and very well looked after, from the moment I stepped through the door.
Pietro managed to get my impossible hair transformed into a fresh new look. He has a great gift of making you feel loved. I'll recommend him to all who need a bit of that & a good haircut!
With love and thanks,
Rowena

Nina was professional from the minute I walked in, I loved my hair wash and little head massage. I trusted her completely to look after my curls and cut it, she has given me healthy looking curls and now I’ll stay with her to keep it healthy. Really really pleased thank you so much.

I had a lovely time and my hair looks and smells amazing! It was so nice to be back!!

Scott has done my hair for 24 years and I’ve always been v pleased with how it looks. He knows what works and what doesn’t and his advice is always appreciated.

I have been using Rhys for many years, he’s an amazing hairdresser, never disappoints and always a great person to talk to.

Sarah listens to what you want to achieve with your hair and gives suggestions always be an open and honest with what you can achieve with your hair. I always look forward to going to Sarah and the chapel and enjoy the result.

Symon you are truly an amazing stylist and person .
You are so talented in what you do and a very kind person
Always I feel refreshed after seeing you not just because my hair looks great but I feel mentally happier as well
You are a dear friend and a great hair stylist.

Lovely visit! Great hairstyle and colour. Nothing is ever too much trouble for Clare, magazines, coffee, taking care of my new glasses as well as a fab haircut!

Lovely visit, Great hairstyle.
Nothing is too much trouble for Clare, extra coffee, magazines cushions- you name it. I always feel very cherished! Great hairstyle too!!

Lovely visit! Great hairstyle and colour. Nothing is ever too much trouble for Clare, magazines, coffee, taking care of my new glasses as well as a fab haircut!

Rhys is a great stylist and always fun to chat to.

Sarah is the best hairdresser I’ve known in my nearly 70 years.

A good and relaxing experience as well as receiving a good hair cut.

A very positive experience. Sarah listened to what I wanted and then we discussed it together so I knew what to expect.
Sarah has been very understanding and has helped me to choose a style and colour I'm happy with.

After years and years of trial and error I have finally found a truly brilliant colourist. Becky is so incredibly knowledgeable, exacting in technique and takes time to understand what I’m trying to achieve that I literally never walk out of the salon with any other feeling than fabulousness.

I liked Pietro; he is a kind man with a good energy. That said, I am incredibly, incredibly disappointed with my haircut, and will not be returning. I told Pietro in no uncertain terms - and with reference images - what I wanted. A one to two-inch trim for a bouncy, shoulder-length style with long layers (long is something I reiterated on multiple occasions), that I could style in multiple ways (straight or blow-dried) for my return to work after maternity leave. I trusted him, and he promised to ease me in while giving me the slight restyle I required. Instead, he’s essentially cut a bob into my hair, with a long layer beneath it, and taken about four inches off the length. It looks bad and I’ve been left with a style that I hate. It looked ok when I left the chapel, but on closer inspection it’s not a haircut that I like, and looks genuinely awful when I try to style it myself. At a time when I want to feel confident in my appearance, and ready for work, I feel self-conscious and with a haircut that feels at odds with my style. I wish Pietro would have listened better, and not delivered a haircut that is his style, rather than my own.

I always enjoy my hair experience at the chapel . Beckie is amazing at coloring my hair and Pietro washed, cut and styled my hair to perfection…. I am beyond happy with the treatment and service … amazing 🤩

This review will sound somewhat cringey but very much the truth so bear with me.
Every visit to the Chapel, TW - specifically my friend Pietro, is more than just a haircut — it’s like catching up with an old friend over strong espresso, as dark as oil that usually puts extra hairs on my chest. The cut is always sharp, and spot-on, but what really sets it apart is the atmosphere. We always end up deep in conversation — life, food, sports, stories from Sicily — it’s part barbershop, part therapy, part espresso bar, part Sicily… There’s a real sense of pride in the work, and you feel it from the moment you walk in. Always leave looking good and feeling even better. Couldn’t recommend him enough. Thanks, mate.

Callum was friendly and professional as always. He checked with me if my hair had been ok since the previous cut and colour and if there was anything I wanted to change this time. I decided to stay with exactly the same colour and style as I'd had previously.
The head massage is a lovely relaxing touch when having hair washed.
I was offered hot and cold drinks and canapes.
I'm very happy with the service and will be returning again, I have booked my appointments for the rest of 2025.

Scott has been my hairdresser for over 10+ years now . He knows me, and what my hair will and wont do ! It’s always a delight to see him, his enthusiasm, professionalism and hairdressing skills are second to none. He’s a fantastic stylist and always gives a very honest opinion. I thoroughly enjoy our chats and his total dedication and perfection to his work. He gives the most amazing head massages ! After every visit to The Chapel I leave reenergised and without a hair out of place. Thank you Scott.

What a lovely friendly, personalised hair experience i had today at the chaple with the lovely Ola thank you very much, looking forward to my next appointment already

Pietro knows my hair very well, understands the style I like, and always delivers what I want. He also does so in the most charming manner. Many thanks.

As always delighted with my hair

Ian always does such a great job of my colour - I often get compliments. Just enough to give it a lift but still looks natural. Very skilled. Always enjoy my visits to The Chapel and have absolute faith in Ian.

The perfect colour and cut, as always. I have been coming to Scott for 26 years. I wouldn’t go anywhere else.

This is the second hair appointment I have had with Callum. He made me feel at ease straight away and cut my hair to the desired length I was looking for. He double checked with me before cutting that I was happy to have quite a few inches taken off of the length. I am very pleased and will be using his services for the foreseeable future.

Always enjoy going to the Chapel. Sarah knows how I like my hair.

I have long, thick curly hair & struggle to find ppl who understand my needs. Sarah got it straight away, listened & took the time to get the cut & style right. Thank you!

I have never had my hair looking as wonderful as it has been since I found Sarah at The Chappel, T Wells. I'm complimented almost on a daily basis by whoever I pass. You can't get better than that, can you.